263 lines
11 KiB
PHP
263 lines
11 KiB
PHP
<?php
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namespace App\Http\Controllers\Agent\helpdesk;
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// controllers
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use App;
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// models
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use App\Http\Controllers\Controller;
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use App\Model\helpdesk\Email\Emails;
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use App\Model\helpdesk\Manage\Help_topic;
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use App\Model\helpdesk\Settings\Email;
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use App\Model\helpdesk\Settings\System;
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use App\Model\helpdesk\Settings\Ticket;
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use App\Model\helpdesk\Ticket\Ticket_attachments;
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use App\Model\helpdesk\Ticket\Ticket_source;
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use App\Model\helpdesk\Ticket\Ticket_Thread;
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use App\Model\helpdesk\Ticket\Tickets;
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// classes
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use App\Model\helpdesk\Utility\MailboxProtocol;
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use Crypt;
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use File;
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use ForceUTF8\Encoding;
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use PhpImap\Mailbox as ImapMailbox;
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/**
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* MailController.
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*
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* @author Ladybird <info@ladybirdweb.com>
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*/
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class MailController extends Controller
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{
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/**
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* constructor
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* Create a new controller instance.
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*
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* @param type TicketController $TicketController
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*/
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public function __construct(TicketController $TicketController)
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{
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$this->TicketController = $TicketController;
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}
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/**
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* Reademails.
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*
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* @return type
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*/
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public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket)
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{
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// $path_url = $system->first()->url;
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if ($settings_email->first()->email_fetching == 1) {
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if ($settings_email->first()->all_emails == 1) {
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// $helptopic = $this->TicketController->default_helptopic();
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// $sla = $this->TicketController->default_sla();
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$email = $emails->get();
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foreach ($email as $e_mail) {
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$priority = $e_mail->priority;
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$dept = $e_mail->department;
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$helptopic = $e_mail->help_topic;
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if ($priority == null) {
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$priority = $ticket->first()->priority;
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}
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if ($dept == null) {
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$dept = $system->first()->department;
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}
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if ($helptopic == null) {
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$helptopic = $ticket->first()->help_topic;
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}
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// dd($dept);
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$get_helptopic = Help_topic::where('id', '=', $helptopic)->first();
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$sla = $get_helptopic->sla_plan;
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// $dept = $e_mail->department;
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$host = $e_mail->fetching_host;
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$port = $e_mail->fetching_port;
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$protocol = $e_mail->mailbox_protocol;
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$get_mailboxprotocol = MailboxProtocol::where('id', '=', $protocol)->first();
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$protocol = $get_mailboxprotocol->value;
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$imap_config = '{'.$host.':'.$port.$protocol.'}INBOX';
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$password = Crypt::decrypt($e_mail->password);
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$mailbox = new ImapMailbox($imap_config, $e_mail->email_address, $password, __DIR__);
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$mails = [];
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$mailsIds = $mailbox->searchMailBox('SINCE '.date('d-M-Y', strtotime('-1 day')));
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if (!$mailsIds) {
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die('Mailbox is empty');
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}
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foreach ($mailsIds as $mailId) {
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$overview = $mailbox->get_overview($mailId);
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$var = $overview[0]->seen ? 'read' : 'unread';
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if ($var == 'unread') {
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$mail = $mailbox->getMail($mailId);
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if ($settings_email->first()->email_collaborator == 1) {
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$collaborator = $mail->cc;
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} else {
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$collaborator = null;
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}
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$body = $mail->textHtml;
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if ($body == null) {
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$body = $mailbox->backup_getmail($mailId);
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$body = str_replace('\r\n', '<br/>', $body);
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// var_dump($body);
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}
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$date = $mail->date;
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$datetime = $overview[0]->date;
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$date_time = explode(' ', $datetime);
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$date = $date_time[1].'-'.$date_time[2].'-'.$date_time[3].' '.$date_time[4];
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$date = date('Y-m-d H:i:s', strtotime($date));
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// dd($date);
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if (isset($mail->subject)) {
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$subject = $mail->subject;
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} else {
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$subject = 'No Subject';
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}
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// dd($subject);
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$fromname = $mail->fromName;
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$fromaddress = $mail->fromAddress;
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$ticket_source = Ticket_source::where('name', '=', 'email')->first();
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$source = $ticket_source->id;
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$phone = '';
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$assign = $get_helptopic->auto_assign;
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$form_data = null;
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$result = $this->TicketController->create_user($fromaddress, $fromname, $subject, $body, $phone, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $form_data);
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// dd($result);
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if ($result[1] == true) {
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$ticket_table = Tickets::where('ticket_number', '=', $result[0])->first();
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$thread_id = Ticket_Thread::where('ticket_id', '=', $ticket_table->id)->max('id');
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// $thread_id = Ticket_Thread::whereRaw('id = (select max(`id`) from ticket_thread)')->first();
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$thread_id = $thread_id;
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foreach ($mail->getAttachments() as $attachment) {
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$support = 'support';
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// echo $_SERVER['DOCUMENT_ROOT'];
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$dir_img_paths = __DIR__;
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$dir_img_path = explode('/code', $dir_img_paths);
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// dd($attachment->filePath);
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$filepath = explode('../../../../../public', $attachment->filePath);
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// var_dump($attachment->filePath);
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// dd($filepath);
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// $path = $dir_img_path[0]."/code/public/".$filepath[1];
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$path = public_path().$filepath[1];
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// dd($path);
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$filesize = filesize($path);
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$file_data = file_get_contents($path);
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$ext = pathinfo($attachment->filePath, PATHINFO_EXTENSION);
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$imageid = $attachment->id;
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$string = str_replace('-', '', $attachment->name);
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$filename = explode('src', $attachment->filePath);
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$filename = str_replace('\\', '', $filename);
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$body = str_replace('cid:'.$imageid, $filepath[1], $body);
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$pos = strpos($body, $filepath[1]);
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if ($pos == false) {
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if ($settings_email->first()->attachment == 1) {
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$upload = new Ticket_attachments();
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$upload->file = $file_data;
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$upload->thread_id = $thread_id;
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$upload->name = $filepath[1];
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$upload->type = $ext;
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$upload->size = $filesize;
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$upload->poster = 'ATTACHMENT';
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$upload->save();
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}
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} else {
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$upload = new Ticket_attachments();
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$upload->file = $file_data;
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$upload->thread_id = $thread_id;
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$upload->name = $filepath[1];
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$upload->type = $ext;
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$upload->size = $filesize;
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$upload->poster = 'INLINE';
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$upload->save();
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}
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unlink($path);
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}
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$body = Encoding::fixUTF8($body);
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$thread = Ticket_Thread::where('id', '=', $thread_id)->first();
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$thread->body = $this->separate_reply($body);
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$thread->save();
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}
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}
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}
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}
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}
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}
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}
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/**
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* separate reply.
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*
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* @param type $body
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*
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* @return type string
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*/
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public function separate_reply($body)
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{
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$body2 = explode('---Reply above this line---', $body);
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$body3 = $body2[0];
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return $body3;
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}
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/**
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* Decode Imap text.
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*
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* @param type $str
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*
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* @return type string
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*/
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public function decode_imap_text($str)
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{
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$result = '';
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$decode_header = imap_mime_header_decode($str);
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foreach ($decode_header as $obj) {
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$result .= htmlspecialchars(rtrim($obj->text, "\t"));
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}
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return $result;
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}
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/**
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* fetch_attachments.
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*
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* @return type
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*/
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public function fetch_attachments()
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{
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$uploads = Upload::all();
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foreach ($uploads as $attachment) {
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$image = @imagecreatefromstring($attachment->file);
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ob_start();
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imagejpeg($image, null, 80);
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$data = ob_get_contents();
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ob_end_clean();
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$var = '<a href="" target="_blank"><img src="data:image/jpg;base64,'.base64_encode($data).'"/></a>';
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echo '<br/><span class="mailbox-attachment-icon has-img">'.$var.'</span>';
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}
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}
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/**
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* function to load data.
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*
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* @param type $id
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*
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* @return type file
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*/
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public function get_data($id)
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{
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$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('id', '=', $id)->get();
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foreach ($attachments as $attachment) {
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header('Content-type: application/'.$attachment->type.'');
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header('Content-Disposition: inline; filename='.$attachment->name.'');
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header('Content-Transfer-Encoding: binary');
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echo $attachment->file;
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}
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}
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}
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