first(); if($rtl->option_value == 1) { echo '
'; } else { echo ''; } ?>| {!! Lang::get('lang.status') !!}: | {{$status->state}} |
| {!! Lang::get('lang.priority') !!}: | {{$priority->priority}} |
| {!! Lang::get('lang.department') !!}: | {{$dept->name}} |
| {!! Lang::get('lang.email') !!}: | {{$user->email}} |
| {!! Lang::get('lang.phone') !!}: | {{$user->mobile}} |
| {!! Lang::get('lang.source') !!}: | {{$ticket_source}} |
| {!! Lang::get('lang.help_topic') !!}: | {{$help_topic->topic}} |