<?php

namespace App\Model\helpdesk\Ticket;

use App\BaseModel;

class Tickets extends BaseModel
{
    protected $table = 'tickets';
    protected $fillable = ['id', 'ticket_number', 'num_sequence', 'user_id', 'priority_id', 'sla', 'help_topic_id', 'max_open_ticket', 'captcha', 'status', 'lock_by', 'lock_at', 'source', 'isoverdue', 'reopened', 'isanswered', 'is_deleted', 'closed', 'is_transfer', 'transfer_at', 'reopened_at', 'duedate', 'closed_at', 'last_message_at', 'last_response_at', 'created_at', 'updated_at'];

//        public function attach(){
//            return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_attachments',);
//
//        }
    public function thread()
    {
        return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_Thread', 'ticket_id');
    }

    public function collaborator()
    {
        return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_Collaborator', 'ticket_id');
    }

    public function formdata()
    {
        return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_Form_Data', 'ticket_id');
    }

    public function delete()
    {
        $this->thread()->delete();
        $this->collaborator()->delete();
        $this->formdata()->delete();
        parent::delete();
    }
}