'成功', 'fails' => '失败', 'alert' => '提醒', 'warning' => '警告', 'required-error' => '请填写所有必填字段', 'invalid' => '错误的用户名或密码', 'sorry_something_went_wrong' => '抱歉，出错了', 'were_working_on_it_and_well_get_it_fixed_as_soon_as_we_can' => '我们正在努力，我们会尽快把它修好.', 'we_are_sorry_but_the_page_you_are_looking_for_can_not_be_found' => '很抱歉，你要的页面找不到了.', 'go_back' => '返回', 'the_board_is_offline' => '面板已经下线', 'error_establishing_connection_to_database' => '数据库连接错误', 'unauthorized_access' => '权限不足', 'not-autherised' => '没有权限', 'otp-not-matched' => 'Oops! 你输入的OTP代码与我们发送给你的号码不一致.', 'otp-invalid' => 'OTP代码必须是六位数字.', 'otp-input-title' => '输入六位数字.', 'otp-expired' => '你的OTP代码已过期.
点击 "Resend OTP" 发送一个新的 OTP 代码到你的手机上.', 'resend-otp-title' => '点击这里重新发送 OTP', /* |-------------------------------------- | Login Page |-------------------------------------- */ 'login_to_start_your_session' => '登陆去启动你的会话', 'login' => '登陆', 'remember' => '登陆', 'signmein' => '登陆标志', 'iforgot' => '忘记密码', 'email_address' => '邮箱地址', 'password' => '密码', 'password_confirmation' => '确认密码', 'woops' => 'Whoops!', 'theirisproblem' => '检查文本框输入值是否正确.', 'login' => '登陆', 'e-mail' => '邮箱', 'reg_new_member' => '注册一个会员', 'this_account_is_currently_inactive' => '这个账号还为激活!', 'not-registered' => '电子邮件/用户名未注册', 'verify' => '验证', 'enter-otp' => 'Enter OTP', 'did-not-recive-code' => '没有收到OTP?', 'resend_otp' => '重新发送OTP', 'verify-screen-msg' => '你的账户当前未激活.
去激活你的账号, 请输入我们发送给你的OTP码', 'otp-sent' => '我们已经像你发送了一个OTP码.', 'verify-number' => '验证号码', 'get-verify-message' => '输入我们发送给你的新的OTP码.', 'number-verification-sussessfull' => '您的号码已被成功验证，请稍候，我们正在更新您的资料.', 'enter_your_email_here' => '在这里输入你的电子邮件', /* |-------------------------------------- | Register Page |-------------------------------------- */ 'registration' => '注册', 'full_name' => '全名', 'firstname' => '名字', 'lastname' => '姓氏', 'profilepicture' => '图像', 'oldpassword' => '旧密码', 'newpassword' => '新密码', 'retype_password' => '重新输入密码', 'i_agree_to_the' => '我同意', 'terms' => '条款', 'register' => '注册', 'i_already_have_a_membership' => '我已经有会员了', 'see-profile1' => '点这里查看 ', 'see-profile2' => '描述/概要', 'activate_your_account_click_on_Link_that_send_to_your_mail' => '激活你的账户!点击我们发送给您的邮件的链接', 'activate_your_account_click_on_Link_that_send_to_your_mail_and_moble' => '激活您的帐户!点击我们发送到您的邮件或登录到您的帐户的链接，并输入我们发送给您的移动电话号码的OTP代码。', 'activate_your_account_click_on_Link_that_send_to_your_mail_sms_plugin_inactive_or_not_setup' => '由于我们无法将OTP代码发送到您的手机和电子邮件到您的电子邮件地址，请与系统管理员联系.', 'this_field_do_not_match_our_records' => '这个字段与我们的记录不符.', 'we_have_e-mailed_your_password_reset_link' => '我们已经发送了你的密码重置链接!', "we_can't_find_a_user_with_that_e-mail_address" => '我们找不到有那个电子邮件地址的用户.', /* |-------------------------------------- | Reset Password Page |-------------------------------------- */ 'reset_password' => '重置密码', 'password-reset-successfully' => '您的密码已经重置。使用您的新密码登录到您的帐户', 'password-can-not-reset' => '我们无法重置您的密码，请稍后再试.', /* |-------------------------------------- | Forgot Password Page |-------------------------------------- */ 'i_know_my_password' => '我记得我的密码', 'recover_passord' => '恢复密码', 'send_password_reset_link' => '发送密码重置连接', 'enter_email_to_reset_password' => '输入电子邮件/手机号码以重置密码', 'link' => '连接', 'email_or_mobile' => '邮件或手机', /* |---------------------------------------------------------------------------------------- | Emails Pages [English(en)] |---------------------------------------------------------------------------------------- | | The following language lines are used in all Emails related issues to translate | some words in view to English. You are free to change them to anything you want to | customize your views to better match your application. | */ 'admin_panel' => '管理面板', /* |-------------------------------------- | Emails Create Page |-------------------------------------- */ 'emails' => '电子邮件', 'incoming_emails' => '收到邮件', 'reuired_authentication' => '必须要认证', 'fetching_email_via_imap' => '通过IMAP获取邮件', 'create_email' => '创建电子邮件', 'email_address' => '邮件地址', 'email_name' => '邮件名称', 'help_topic' => '帮助主题', 'auto_response' => '自动响应', 'host_name' => '主机名称', 'port_number' => '端口', 'mail_box_protocol' => '邮箱协议', 'authentication_required' => '必须认证', 'yes' => 'Yes', 'no' => 'No', 'header_spoofing' => '头欺骗', 'allow_for_this_email' => '允许这封邮件', 'imap_config' => 'IMAP 配置', 'email_information_and_settings' => '邮件信息及设置', 'incoming_email_information' => '收到的邮件信息', 'outgoing_email_information' => '发出的邮件信息', 'new_ticket_settings' => '新工时设置', 'protocol' => '协议', 'fetching_protocol' => '获取协议', 'transfer_protocol' => '传输协议', 'from_name' => '发送人名字', 'add_an_email' => '添加邮件', 'edit_an_email' => '编辑邮件', 'disable_for_this_email_address' => '禁用邮件地址', 'validate_certificates_from_tls_or_ssl_server' => '从TLS / SSL服务器验证证书', 'authentication' => '认证', 'incoming_email_connection_failed_please_check_email_credentials_or_imap_settings' => '接受邮件连接失败!请检查电子邮件凭证或Imap设置', 'outgoing_email_connection_failed' => '发送邮件连接失败!', 'you_cannot_delete_system_default_email' => '您不能删除系统默认电子邮件', 'email_deleted_sucessfully' => '邮件删除成功', 'email_can_not_delete' => '电子邮件可以不删除', 'outgoing_email_failed' => '发送邮件失败', 'system-email-not-configured' => '我们无法处理电子邮件请求，因为系统没有配置邮件发送邮件。请联系并报告系统管理员。.', /* |-------------------------------------- | Ban Emails Create Page |-------------------------------------- */ 'ban_lists' => '禁用列表', 'ban_email' => '禁用邮箱', 'banlists' => '禁用列表', 'ban_status' => '禁用状态', 'list_of_banned_emails' => '被禁用邮件列表', 'edit_banned_email' => '编辑禁用的电子邮件列表', 'create_a_banned_email' => '创建一个禁用的邮箱', 'email_banned_sucessfully' => '邮箱禁用成功', 'email_can_not_ban' => '邮箱不能被禁用', 'banned_email_updated_sucessfully' => '禁用电子邮件更新成功', 'banned_email_not_updated' => '禁用的电子邮件没有被更新', 'banned_removed_sucessfully' => '禁用电子邮件删除成功', /* |-------------------------------------- | Templates Index Page |-------------------------------------- */ 'templates' => '模版', 'template_set' => '模版设置', 'create_template' => '创建模版', 'edit_template' => '编辑模版', 'list_of_templates_sets' => '模版设置列表', 'create_set' => '创建组', 'template_name' => '模版名称', 'template_saved_successfully' => '模版保存成功', 'template_updated_successfully' => '模版更新成功', 'in_use' => '使用中', 'you_have_created_a_new_template_set' => '你创建了一个模版设置', 'you_have_successfully_activated_this_set' => '你成功激活了这个模版配置', 'template_set_deleted_successfully' => '模版配置成功删除', //Template Description 'Create ticket agent' => '创建工时时发送给代理和管理的通知电子邮件', 'Assign ticket' => '分配给代理人的工时', 'Create ticket' => '邮件发送到客户端获得成功的消息', 'Check ticket' => '如果客户想通过客户端检查工时，那么链接将被发送到客户端。此链接用于客户端查看工时的详细信息，而无需登录系统', 'Ticket reply agent' => '一旦客户对工时作出答复，通知就会发送给代理电子邮件', 'Registration notification' => '密码和用户名是在第一次注册时通过电子邮件发送的', 'Reset password' => '电子邮件与密码重置链接', 'Error report' => '错误报告', 'Ticket creation' => '系统发送的第一个通知给客户端', 'Ticket reply' => '代理商在工时上的回复，电子邮件通知发送给客户和合作者', 'Close ticket' => '寄给客户的邮件在工时关闭时', 'Create ticket by agent' => '代理以客户机的名称为客户机创建一个工时', /* |-------------------------------------- | Templates Create Page |-------------------------------------- */ 'template_set_to_clone' => '克隆模板设置', 'language' => '语言', /* |-------------------------------------- | Diagnostics Page |-------------------------------------- */ 'diagnostics' => '诊断', 'from' => '来自', 'to' => '到', 'subject' => '主题', 'message' => '信息', 'send' => '发送', 'choose_an_email' => '选择一封邮件', 'email_diagnostic' => '邮件诊断', 'send-mail-to-diagnos' => '发送邮件检查发送的电子邮件设置', 'message_has_been_sent' => '消息已经发送', 'message_sent_from_php_mail' => '从PHP-Mail发送消息', 'mailer_error' => '邮件错误', /* |---------------------------------------------------------------------------------------- | Settings Pages [English(en)] |---------------------------------------------------------------------------------------- | | The following language lines are used in all Setting related issues to translate | some words in view to English. You are free to change them to anything you want to | customize your views to better match your application. | */ /* |-------------------------------------- | Company Settings Page |-------------------------------------- */ 'country-code' => '国家代码', 'company' => '公司', 'company_settings' => '公司设置', 'website' => '网站', 'phone' => '电话', 'address' => '地址', 'landing' => '登陆页面', 'offline' => '退出页面', 'thank' => '感谢页面', 'logo' => 'Logo', 'save' => '保存', 'delete-logo' => '删除 logo', 'click-delete' => '点击这里删除', 'use_logo' => '使用 logo', 'company_updated_successfully' => '公司更新成功', 'company_can_not_updated' => '公司无法更新', 'enter-country-phone-code' => '输入你城市的手机号码', 'country-code-required-error' => '必须使用手机号码.', 'incorrect-country-code-error' => '错误的城市号码.', /* |-------------------------------------- | System Settings Page |-------------------------------------- */ 'system' => '系统', 'online' => '线上', 'offline' => '线下', 'name/title' => '名称/标题', 'pagesize' => '页面尺寸', 'url' => 'URL', 'default_department' => '默认部门', 'loglevel' => '日志登记', 'purglog' => 'Purge logs', 'nameformat' => '名字格式', 'timeformat' => '时间格式', 'date' => '日期', 'dateformat' => '日期格式', 'date_time' => '日期与时间格式', 'day_date_time' => '天, 日期和时间格式', 'timezone' => '默认失去', 'Ticket-created-successfully' => '工时创建成功!', 'Ticket-created-successfully2' => '工时已经创建，但没有得到验证。一旦用户验证了他们的帐户，它就会显示在收件箱中.', 'system_updated_successfully' => '系统更新成功', 'system_can_not_updated' => '系统无法更新', 'ticket_updated_successfully' => '工时更新成功', 'ticket_can_not_updated' => '工时无法更新', 'email_updated_successfully' => '邮箱更新成功', 'email_can_not_updated' => '邮箱无法更新', 'select_a_time_zone' => '选择一个时区', 'select_a_date_time_format' => '选择一个日期格式', 'Ticket-has-been-created-successfully-your-ticket-number-is' => '工时已经创建成功，你的号码是', 'Please-save-this-for-future-reference' => '请保存这个以备将来参考', 'email-moble-already-taken' => '电子邮件或手机号码已经被使用', 'mobile-has-been-taken' => '电话号码已经使用', 'failed-to-create-user-tcket-as-mobile-has-been-taken' => '未能创建新工时，因为您输入的移动电话号码是与用户连接的。但是，您输入的其他细节并不匹配用户的详细信息。请验证用户详细信息或创建新用户', 'rtl' => 'RTL (从右到左)', 'the_rtl_support_is_only_applicable_to_the_outgoing_mails' => 'RTL仅支持发出的邮件', 'user_set_ticket_status' => '允许用户去设置工时状态', 'send_otp_for_account_verfication' => '发送 OTP 到用户', 'otp_usage_info' => '如果您不允许未经验证的用户创建工时，我们将发送带有验证链接的电子邮件和带有OTP代码的短信给用户。如果电子邮件被设置为非强制用户，将会收到用户的用户名和密码。[注:SMS将使用Faveo SMS插件发送].', 'send_otp_title_message' => '发送OTP进行用户帐号验证，重置密码和手机号码验证', 'allow_unverified_users_to_create_ticket' => '允许未经验证的用户创建工时', 'make-email-mandatroy' => '为用户创建电子邮件', 'email_man_info' => '如果你的邮件不是强制性的，用户可以在没有电子邮件的情况下注册。我们建议您禁止未经验证的用户创建票证，这样用户就可以在他们的手机号码上接收通知，并使用用户名和密码登录他们的账户.', /* |-------------------------------------- | Email Settings Page |-------------------------------------- */ 'email' => '邮件', 'email-settings' => '邮件设置', 'default_template' => '默认模版设置:', 'default_system_email' => '默认系统邮件:', 'default_alert_email' => '默认提醒邮件:', 'admin_email' => '管理员的电子邮件地址:', 'email_fetch' => '电子邮件获取:', 'enable' => '启用', 'default_MTA' => '默认MTA', 'fetch_auto-corn' => '获取自动任务', 'strip_quoted_reply' => '带引用回复', 'reply_separator' => '回复分隔符标记', 'accept_all_email' => '接受所有邮件', 'accept_email_unknown' => '从未知用户获取邮件', 'accept_email_collab' => '接受邮件的合作者', 'automatically_and_collab_from_email' => '自动添加来自电子邮件领域的合作者', 'default_alert_email' => '默认提醒邮件', 'attachments' => '附件', 'email_attahment_user' => '给用户的电子邮件附件', 'cron_notification' => '启用通知任务', 'cron' => '工程进度', 'cron-jobs' => '定时任务', 'crone-url-message' => '这些是Faveo的作业调度器(cron作业)的URL.', 'clipboard-copy-message' => '复制到剪贴板.', 'click' => '点击这里', 'check-cron-set' => '检查如何在服务器上设置cron作业.', 'notification-email' => '每日总结', 'click-url-copy' => '点击这里复制URL', 'job-scheduler-error' => '无法更新作业调度器.', 'job-scheduler-success' => '作业调度器成功更新.', /* |-------------------------------------- | Ticket Settings Page |-------------------------------------- */ 'ticket' => '票券', 'ticket-setting' => '票券设置', 'default_ticket_number_format' => '默认票券数量形式', 'default_ticket_number_sequence' => '默认票券号码序列', 'default_status' => '默认状态', 'default_priority' => '默认优先级', 'default_sla' => '默认SLA', 'default_help_topic' => '默认帮助主题', 'maximum_open_tickets' => '最大开放票据', 'agent_collision_avoidance_duration' => '代理冲突避免持续时间', 'human_verification' => '人类验证', 'claim_on_response' => '要求响应', 'assigned_tickets' => '分配票券', 'answered_tickets' => '答复票券', 'agent_identity_masking' => '代理身份屏蔽', 'enable_HTML_ticket_thread' => '启用HTML票券线', 'allow_client_updates' => '允许客户端更新', 'lock_ticket_frequency' => '锁票频率', 'only-once' => '仅有一次', 'frequently' => '经常地', 'reload-now' => '即可重载', 'ticket-lock-inactive' => '你已经怠惰了一段时间。请重新加载页面.', 'make-system-default-mail' => '使用这个电子邮件系统的默认电子邮件', 'thread' => '路线', 'labels' => '标签', /* |-------------------------------------- | Access Settings Page |-------------------------------------- */ 'access' => '权限', 'expiration_policy' => '密码过期策略', 'allow_password_resets' => '允许密码重置', 'reset_token_expiration' => '重置token有效期', 'agent_session_timeout' => '代理会话超时', 'bind_agent_session_IP' => '绑定代理会话到IP', 'registration_required' => '必须注册', 'require_registration_and_login_to_create_tickets' => '需要注册和登录才能创建门票', 'registration_method' => '注册方法', 'user_session_timeout' => '用户会话超时', 'client_quick_access' => '客户端快速访问', 'cron' => '任务', 'cron_settings' => '任务设置', 'system-settings' => '系统设置', 'settings-2' => '设置', /* |-------------------------------------- | Auto-Response Settings Page |-------------------------------------- */ 'auto_responce' => '自动响应', 'auto_responce-settings' => '自动相应设置', 'new_ticket' => '新的票据', 'new_ticket_by_agent' => '新的票据代理', 'new_message' => '新消息', 'submitter' => '提交人 : ', 'send_receipt_confirmation' => '发送收据确认', 'participants' => '参与者 : ', 'send_new_activity_notice' => '发送新活动通知', 'overlimit_notice' => '超过通知上线', 'email_attachments_to_the_user' => '用户邮件附件', 'auto_response_updated_successfully' => '自动响应更新成功', 'auto_response_can_not_updated' => '自动响应无法更新', /* |-------------------------------------- | Alert & Notice Settings Page |-------------------------------------- */ 'disable' => '禁用', 'admin_email_2' => '管理员邮箱', 'alert_notices' => '提醒和通知', 'alert_notices_setitngs' => '提醒和通知设置', 'new_ticket_alert' => '新票据提醒', 'department_manager' => '部门经理', 'department_members' => '部门成员', 'organization_account_manager' => '机构账户经理', 'new_message_alert' => '新消息提醒', 'last_respondent' => '最后应答的', 'assigned_agent_team' => '指定代理/团队', 'new_internal_note_alert' => '新的内部通知提醒', 'ticket_assignment_alert' => '票据分配提醒', 'team_lead' => '团队领导', 'team_members' => '团队成功', 'ticket_transfer_alert' => '票据转移提醒', 'overdue_ticket_alert' => '过期票据提醒', 'system_alerts' => '系统提醒', 'system_errors' => '系统错误', 'SQL_errors' => 'SQL 错误', 'excessive_failed_login_attempts' => '登陆失败次数过多', 'system_error_reports' => '系统错误报告', 'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => '发送应用程序崩溃报告帮助ladybird改进Faveo', 'alert_&_notices_updated_successfully' => '警告和通知更新成功', 'alert_&_notices_can_not_updated' => '警告和通知不能更新', /* |----------------------------------------------- | Ratings Settings |----------------------------------------------- */ 'current_ratings' => '当前等级', 'edit_ratings' => '编辑等级', /* |------------------------------------------------- |Social login |-------------------------------------------------- */ 'social-login' => '社会化登陆', /* |------------------------------------------------ | Language page |------------------------------------------------ */ 'default' => '默认', 'language-settings' => '语言设置', 'iso-code' => 'ISO-代码', 'download' => '下载', 'upload_file' => '上传文件', 'enter_iso-code' => '输入ISO代码', 'eg.' => '例子', 'for' => 'for', 'english' => '英语', 'language-name' => '语言名字', 'file' => '文件', 'read-more' => '阅读更多.', 'enable_lang' => '启用.', 'add-lang-package' => '增加新语言包', 'package_exist' => '语言包已经存在.', 'iso-code-error' => '错误的ISO代码。输入正确的ISO代码.', 'zipp-error' => 'zip文件中有错误。Zip必须包含PHP文件.', 'upload-success' => '上传成功.', 'file-error' => '错误或无效的文件.', 'delete-success' => '语言包删除成功.', 'lang-doesnot-exist' => '语言包不存在.', 'active-lang-error' => '语言包在激活状态下无法删除.', 'language-error' => '语言包在目录中未发现.', 'lang-fallback-lang' => '不能删除系统备用的语言包', /* |-------------------------------------- | Plugin Settings |-------------------------------------- */ 'add_plugin' => '增加插件', 'plugins' => '插件', 'upload' => '上传', 'plugins-list' => '插件列表', 'plugin-exists' => '插件已经存在', 'plugin-installed' => '插件安装成功.', 'plugin-path-missing' => '插件文件路径不存在', 'no-plugin-file' => '没有 ', 'plugin-config-missing' => '没有 config.php or ServiceProvider.php', 'plugin-info' => '你是程序员吗?我们鼓励您编写自己的插件，并为社区提供这些插件.', 'plugin-info-pro' => '检查pro版本可用的插件.', 'click-here' => '点击这里', /* |---------------------------------------------------------------------------------------- | Manage Pages [English(en)] |---------------------------------------------------------------------------------------- | | The following language lines are used in all Manage related issues to translate | some words in view to English. You are free to change them to anything you want to | customize your views to better match your application. | */ 'manage' => '管理', /* |-------------------------------------- | Help Topic index Page |-------------------------------------- */ 'help_topics' => '帮助主题', 'topic' => '主题', 'type' => '类型', 'priority' => '优先', 'last_updated' => '最后更新', 'create_help_topic' => '创建帮助主题', 'action' => '操作', /* |-------------------------------------- | Help Topic Create Page |-------------------------------------- */ 'active' => '激活', 'disabled' => '禁用', 'public' => '公共的', 'private' => '私有的', 'parent_topic' => '父级主题', 'Custom_form' => '自定义表单', 'SLA_plan' => 'SLA 计划', 'sla-plans' => 'SLA 计划', 'auto_assign' => '自动分配', 'auto_respons' => '自动响应', 'ticket_number_format' => '工单编号格式化', 'system_default' => '系统默认', 'custom' => '自定义', 'internal_notes' => '内部笔记', 'select_a_parent_topic' => '选择一个父级主题', 'custom_form' => '自定义表单', 'select_a_form' => '选择一个表单', 'select_a_department' => '选择一个部门', 'departments' => '部门', 'select_a_priority' => '选择优先级', 'priorities' => '选择优先级', 'select_a_sla_plan' => '选择一个SLA计划', 'sla_plans' => 'SLA 计划', 'select_an_agent' => '选择一个代理', 'helptopic_created_successfully' => '帮助主题创建成功', 'helptopic_can_not_create' => '无法创建帮助主题', 'helptopic_updated_successfully' => '帮助主题更新成功', 'helptopic_can_not_update' => '无法更新帮助主题', 'you_cannot_delete_default_department' => '你不能删除默认部门', 'have_been_moved_to_default_help_topic' => '是否移动到默认主题', 'helptopic_deleted_successfully' => '成功删除帮助主题', 'make-default-helptopic' => '设置默认帮助主题', /* |-------------------------------------- | SLA plan Index Page |-------------------------------------- */ 'sla_plans' => 'SLA 计划', 'create_SLA' => '创建一个 SLA', 'grace_period' => '宽限期', 'added_date' => '添加日期', /* |-------------------------------------- | SLA plan Create Page |-------------------------------------- */ 'transient' => '短暂', 'ticket_overdue_alert' => '工单过时提醒', 'sla_plan_created_successfully' => 'SLA 计划创建成功', 'sla_plan_can_not_create' => 'SLA plan 无法创建', 'sla_plan_updated_successfully' => 'SLA plan 更新成功', 'sla_plan_can_not_update' => 'SLA plan 无法更新', 'you_cannot_delete_default_department' => '你不能删除默认部分', 'have_been_moved_to_default_sla' => '移动到默认的 SLA', 'associated_department_have_been_moved_to_default_sla' => '关联的部门已被转移到默认SLA', 'associated_help_topic_have_been_moved_to_default_sla' => '关联的部门已被转移到默认SLA', 'sla_plan_deleted_successfully' => 'SLA 计划删除成功', 'sla_plan_can_not_delete' => 'SLA 计划无法删除', 'make-default-sla' => '设置默认SLA计划', /* |-------------------------------------- | Work Flow |-------------------------------------- */ 'workflow' => '工作流程', 'ticket_workflow' => '工单工作流程', 'create_workflow' => '创建工作流', 'edit_workflow' => '编辑', 'updated' => '更新', 'target' => '目标', 'target_channel' => '目标频道', 'execution_order' => '执行顺序', 'target_channel' => '目标频道', 'workflow_rules' => '工作流规则', 'workflow_action' => '工作流操作', 'rules' => '规则', 'order' => '书怒', 'condition' => '条件', 'statement' => '声明', 'select_a_channel' => '选择一个频道', 'body' => '主题', 'select_one' => '选择一个', 'equal_to' => '等于', 'not_equal_to' => '不等于', 'contains' => '包含', 'does_not_contain' => '不包含', 'starts_with' => '开始于', 'ends_with' => '结束于', 'select_an_action' => '选择一个操作', 'reject_ticket' => '驳回工单', 'set_department' => '设置部门', 'set_priority' => '设置优先级', 'set_sla_plan' => '设置SLA计划', 'assign_team' => '分配团队', 'assign_agent' => '分配代理', 'set_help_topic' => '设置帮助主题', 'set_ticket_status' => '设置工单状态', 'workflow_created_successfully' => '工作流创建成功', 'workflow_updated_successfully' => '工作流更新成功', 'workflow_deleted_successfully' => '工作流删除成功', /* |-------------------------------------- | Form Create Page |-------------------------------------- */ 'title' => '标题', 'instruction' => '说明', 'label' => '标签', 'visibility' => '可见的', 'variable' => '变量', 'create_form' => '创建表单', 'forms' => '表单', 'form_name' => '表单名称', 'view_this_form' => '查看表单', 'delete_from' => '删除表单', 'are_you_sure_you_want_to_delete' => '你确信你想要删除表单吗', 'close' => '关闭', 'instructions' => '说明', 'instructions_on_creating_form' => '选择要添加到下面表单的字段类型，然后单击“类型”下拉。如果类型是select、checkbox或radio，不要忘记设置字段选项。用逗号分隔每个选项。完成创建表单后，可以单击“save form”按钮保存表单', 'form_properties' => '表单属性', 'adding_fields' => '增加字段中', 'click_add_fields_button_to_add_fields' => "点击 '增加字段' 按钮去增加字段", 'add_fields' => '增加字段', 'save_form' => '保存表单', 'label' => '标签', 'name' => '名称', 'type' => '类型', 'values(selected_fields)' => '值 (选择的字段)', 'required' => '必须', 'Action' => '操作', 'remove' => '移除', 'form_deleted_successfully' => '成功删除表单', 'successfully_created_form' => '成功创建表单', 'please_fill_form_name' => '请填写表单名字', 'category_inserted_successfully' => '分类插入成功', 'category_not_inserted' => '不能插入分类', 'category_updated_successfully' => '分类更新成功', 'category_not_updated' => '不能更新分类', 'category_deleted_successfully' => '分类删除成功', 'category_not_deleted' => '分类不能删除', 'article_inserted_successfully' => '', 'article_not_inserted' => '文章插入成功', 'article_updated_successfully' => '不能插入文章', 'article_not_updated' => '文章更新成功', 'article_deleted_successfully' => '不能更新文章', 'article_not_deleted' => '文章删除成功', 'article_can_not_deleted' => '文章不能被删除', 'page_created_successfully' => '页面创建成功', 'your_page_updated_successfully' => '页面更新成功', 'page_deleted_successfully' => '页面删除成功', 'settings_updated_successfully' => '设置更新成功', 'settings_can_not_updated' => '设置不能更新', 'can_not_process' => 'Can not process', 'comment_published' => '发布评论', 'comment_deleted' => '删除评论', 'publish_time' => '发布时间', /* |---------------------------------------------------------------------------------------- | Theme Pages [English(en)] |---------------------------------------------------------------------------------------- | | The following language lines are used in all Theme related issues to translate | some words in view to English. You are free to change them to anything you want to | customize your views to better match your application. | */ 'themes' => '主题', /* |-------------------------------------- | Footer Pages |-------------------------------------- */ 'footer' => '页脚', 'footer1' => '页脚1', 'footer2' => '页脚2', 'footer3' => '页脚3', 'footer4' => '页脚4', /* |-------------------------------------- | Custom alert box |-------------------------------------- */ 'ok' => 'Ok', 'cancel' => '取消', 'select-ticket' => '请选择工单.', 'confirm' => '你确定吗?', 'delete-tickets' => '删除工单', 'close-tickets' => '关闭工单', 'open-tickets' => '打开工单', /* |---------------------------------------------------------------------------------------- | Staff Pages [English(en)] |---------------------------------------------------------------------------------------- | | The following language lines are used in all Staff related issues to translate | some words in view to English. You are free to change them to anything you want to | customize your views to better match your application. | */ 'are_you_sure' => '你确定', 'staffs' => '职员', 'name' => '名称', 'user_name' => '用户名', 'status' => '状态', 'group' => '分组', 'department' => '部门', 'created' => '创建日期', 'lastlogin' => '最近登陆', 'createagent' => '创建代理', 'delete' => '删除', 'agents' => '代理', 'create' => '创建', 'edit' => '编辑', 'departments' => '部门', 'groups' => '分组', 'select_a_time_zone' => '选择时区', 'time_zones' => '时区', /* |-------------------------------------- | Staff Create Page |-------------------------------------- */ 'create_agent' => '创建代理', 'first_name' => '名字', 'last_name' => '姓氏', 'mobile_number' => '手机号码', 'agent_signature' => '代理签名', 'account_status_setting' => '账户状态设置', 'account_type' => '账户类型', 'admin' => '管理员', 'agent' => '代理', 'account_status' => '账户状态', 'locked' => '锁定', 'assigned_group' => '分配组', 'primary_department' => '主要部门', 'agent_time_zone' => '代理时区', 'day_light_saving' => '省电', 'limit_access' => '限制访问', 'directory_listing' => '目录列表', 'vocation_mode' => '职业模式', 'assigned_team' => '分配团队', 'agent_send_mail_error_on_agent_creation' => '发送邮件到代理时出错. 请检查邮件配置并重试', 'agent_creation_success' => '代理创建成功', 'failed_to_create_agent' => '代理创建失败', 'failed_to_edit_agent' => '代理编辑失败', 'agent_updated_sucessfully' => '代理更新成功', 'unable_to_update_agent' => '无法更新代理', 'agent_deleted_sucessfully' => '代理删除成功', 'this_staff_is_related_to_some_tickets' => '这些职员与一些工单有关', 'list_of_agents' => '列出代理', 'create_an_agent' => '创建代理', 'edit_an_agent' => '编辑代理', /* |-------------------------------------- | Department Create Page |-------------------------------------- */ 'create_department' => '创建部门', 'manager' => '管理者', 'ticket_assignment' => '工单分配', 'restrict_ticket_assignment_to_department_members' => '限制部门员工工单转让', 'outgoing_emails' => '外发邮件', 'outgoing_email' => '外发邮件', 'template_set' => '模版设置', 'auto_responding_settings' => '自动响应设置', 'disable_for_this_department' => '禁用这些部门', 'auto_response_email' => '自动响应邮件', 'recipient' => '接受人', 'group_access' => '访问组', 'department_signature' => '部门签名', 'list_of_departments' => '部门列表', 'create_a_department' => '创建部门', 'outgoing_email_settings' => '外发邮件设置', 'edit_department' => '编辑部门', 'select_a_sla' => '选择 SLA', 'select_a_manager' => '选择一个管理', 'department_created_sucessfully' => '部门创建成功', 'failed_to_create_department' => '部门创建失败', 'department_updated_sucessfully' => '部门更新成功', 'department_not_updated' => '部门无法更新', 'you_cannot_delete_default_department' => '你不能删除默认部门', 'have_been_moved_to_default_department' => '是否移动到默认部门', 'the_associated_helptopic_has_been_deactivated' => '相关的帮助主题已被停用', 'department_deleted_sucessfully' => '部门删除成功', 'department_can_not_delete' => '部门无法删除', 'select_a_department' => '选择部门', 'make-default-department' => '设置默认部门', /* |-------------------------------------- | Team Create Page |-------------------------------------- */ 'create_team' => '创建团队', 'team_lead' => '团队领导', 'assignment_alert' => '任务提醒', 'disable_for_this_team' => '禁用这个团队', 'teams' => '团队', 'list_of_teams' => '团队列表', 'create_a_team' => '创建团队', 'edit_a_team' => '编辑团队', 'teams_created_successfully' => '团队创建成功', 'teams_can_not_create' => '团队不能创建', 'teams_updated_successfully' => '团队更新成功', 'teams_can_not_update' => '团队无法更新', 'teams_deleted_successfully' => '团队删除成功', 'teams_can_not_delete' => '团队不能删除', 'select_a_team' => '选择团队', 'select_a_team_lead' => '选择团队领导', 'members' => '成员', /* |-------------------------------------- | Group Create Page |-------------------------------------- */ 'create_group' => '创建分组', 'goups' => '分组', 'can_create_ticket' => '可以创建工单', 'can_edit_ticket' => '可以编辑工单', 'can_post_ticket' => '可以提交工单', 'can_close_ticket' => '可以关闭工单 ', 'can_assign_ticket' => '可以分配工单', 'can_transfer_ticket' => '可以传送工单', 'can_delete_ticket' => '可以删除工单', 'can_ban_emails' => '可以禁止邮件', 'can_manage_premade' => '可以管理半成品', 'can_manage_FAQ' => '可以管理常见问题', 'can_view_agent_stats' => '看一查看代理状态', 'department_access' => '部门权限', 'admin_notes' => '管理记录', 'group_members' => '组成员', 'group_name' => '组名称', 'select_a_group' => '选择组', 'create_a_group' => '创建组', 'edit_a_group' => '编辑组', 'group_created_successfully' => '组创建成功', 'group_can_not_create' => '组无法创建', 'group_updated_successfully' => '组更新成功', 'group_can_not_update' => '组无法更新', 'there_are_agents_assigned_to_this_group_please_unassign_them_from_this_group_to_delete' => '有分配到这个组的代理. 请先删除他们从这个组', 'group_cannot_delete' => '组不能被删除', 'group_deleted_successfully' => '组删除成功', 'group_cannot_delete' => '组不能被删除', 'failed_to_load_the_page' => '加载页面失败', /* |-------------------------------------- | SMTP Page |-------------------------------------- */ 'driver' => '驱动', 'smtp' => 'SMTP', 'host' => '主机', 'port' => '端口', 'encryption' => '加密', /* |---------------------------------------------------------------------------------------- | Agent Panel [English(en)] |---------------------------------------------------------------------------------------- | | The following language lines are used in all Agent Panel related issues to translate | some words in view to English. You are free to change them to anything you want to | customize your views to better match your application. | */ 'agent_panel' => '代理面板', 'profile' => '简要描述', 'change_password' => '改变密码', 'sign_out' => '退出', 'Tickets' => '工单', 'ticket-details' => '工单详情', 'inbox' => '收件箱', 'my_tickets' => '我的工单', 'unassigned' => '未分配', 'trash' => '回收站', 'Updates' => '更新', 'no_new_updates' => '没有要更新的', 'check_for_updates' => '检查更新', 'update-version' => '更新版本', 'open' => '打开', 'inprogress' => 'Inprogress', 'inprogress_tickets' => 'Inprogress tickets', 'closed' => '关闭', 'Departments' => '部门', 'tools' => '工具', 'canned' => '取消', 'knowledge_base' => '基本知识', 'kb-settings' => '基础知识设置', 'loading' => '加载', 'ratings' => '评级', 'please_rate' => '请估价:', 'ticket_ratings' => '工单等级', /* |----------------------------------------------- | Ticket |----------------------------------------------- */ 'ticket_created_successfully' => '工单创建成功', 'failed_to_create_a_new_ticket' => '创建新工单失败', 'your_ticket_have_been_closed' => '你的工单已经关闭', 'your_ticket_have_been_resolved' => '你的工单已经解决', 'your_ticket_have_been_opened' => '你的工单已经打开', 'your_ticket_have_been_moved_to_trash' => '你的工单被移到回收站了', 'this_email_have_been_banned' => '这个邮件被禁止了', 'ticket_updated_successfully' => '工单更新成功', 'you_have_successfully_replied_to_your_ticket' => '回复工单成功', 'for_some_reason_your_message_was_not_posted_please_try_again_later' => '由于某种原因，你的信息没有被发布。请稍后再试', 'for_some_reason_your_reply_was_not_posted_please_try_again_later' => '由于某种原因，你的回复没有被公布。请稍后再试', 'you_have_unassigned_your_ticket' => '你的工单没有分配', 'for_some_reason_your_request_failed' => '由于某些原因，你的请求失败', 'trash-delete-ticket' => '永久删除工单', 'trash-delete-title-msg' => '点击这里永久删除工单.', 'moved_to_trash' => '移动选择的工单到回收站.', 'tickets_have_been_closed' => '关闭选择的工单.', 'tickets_have_been_opened' => '打开选择的工单.', 'unable_to_fetch_emails' => '无法获取邮件', 'reply_content_is_a_required_field' => '回复内容是一个必填字段', 'internal_content_is_a_required_field' => '内部内容是必填字段', /* |----------------------------------------------- | Profile |----------------------------------------------- */ 'view-profile' => '查看简介', 'edit-profile' => '编辑简介', 'user_information' => '用户信息', 'time_zone' => '时区', 'phone_number' => '电话号码', 'contact_information' => '联系信息', 'Profile-Updated-sucessfully' => '简介更新成功.', 'User-profile-Updated-Successfully' => '用户简介更新成功.', 'User-Created-Successfully' => '用户创建成功.', /* |----------------------------------------------- | Dashboard |----------------------------------------------- */ 'dashboard' => '看板', 'line_chart' => '折线图', 'statistics' => '统计', 'opened' => '打开的', 'resolved' => '解决的', 'closed' => '关闭的', 'deleted' => '删除的', 'start_date' => '开始时间', 'end_date' => '结束时间', 'filter' => '过滤', 'report' => '报告', 'Legend' => '图例', 'total' => '总计', 'dashboard_reports' => '控制面板报告', /* |------------------------------------------------ |User Page |------------------------------------------------ */ 'user_credentials' => '用户凭证', 'user_directory' => '用户目录', 'ban' => '禁止', 'user' => '用户', 'users' => '使用者', 'create_user' => '创建用户', 'edit_user' => '编辑用户', 'full_name' => '全名', 'mobile' => '移动电话', 'last_login' => '最后一次登录', 'user_profile' => '用户信息', 'assign' => '分配', 'open_tickets' => '打开工单', 'closed_tickets' => '关闭的工单', 'deleted_tickets' => '删除的工单', 'user_created_successfully' => '用户创建成功', 'user_updated_successfully' => '用户更新成功', 'profile_updated_sucessfully' => '用户信息更新成功', 'password_updated_sucessfully' => '密码更新成功', 'password_was_not_updated_incorrect_old_password' => '密码没有更新。旧密码不正确', 'the_user_has_been_removed_from_this_organization' => '用户已从这个组织中删除', 'user_report' => '用户报告', 'send_password_via_email' => '通过电子邮件发送密码', 'user_send_mail_error_on_user_creation' => '在向客户发送邮件时发生了一些错误。请检查邮件设置，然后再试一次', 'country_code' => '国家代码', /* |------------------------------------------------ |Organization Page |------------------------------------------------ */ 'organizations' => '组织', 'organization' => '组织', 'organization_list' => '组织列表', 'view_organization_profile' => '视图组织信息', 'create_organization' => '创建组织', 'account_manager' => '客户经理', 'update' => '更新', 'please_select_an_organization' => '请选择一个组织', 'please_select_an_user' => '请选择一个用户', 'organization_profile' => '组织简介', 'organization-s_head' => '组织的头', 'select_department_manager' => '选择部门经理', 'select_organization_manager' => '选择组织管理', 'users_of' => '的用户', 'organization_created_successfully' => '组织成功创建', 'organization_can_not_create' => '无法创建组织', 'organization_updated_successfully' => '组织成功更新', 'organization_can_not_update' => '组织不能更新', 'organization_deleted_successfully' => '组织成功删除', 'report_of' => '…的报告', 'ticket_of' => '...的工单', /* |---------------------------------------------- | Ticket page |---------------------------------------------- */ 'subject' => '主题', 'ticket_id' => '工单ID', 'priority' => '优先级', 'from' => '来自', 'last_replier' => '最后回复', 'assigned_to' => '分配给', 'last_activity' => '最后一个活动', 'answered' => '回复', 'assigned' => '已分配的', 'create_ticket' => '创建工单', 'tickets' => '工单', 'open' => '打开', 'Ticket_Information' => '工单信息', 'Ticket_Id' => '工单ID', 'User' => '用户', 'Unassigned' => '未分配的', 'unassigned-tickets' => '未分配的工单', 'generate_pdf' => '生成PDF', 'change_status' => '改变状态', 'more' => '更多', 'delete_ticket' => '删除工单', 'emergency' => '紧急情况', 'high' => '高级的', 'medium' => '中等的', 'low' => '低级的', 'sla_plan' => 'SLA计划', 'created_date' => '创建日期', 'due_date' => '到期日', 'last_response' => '最后答复', 'source' => '来源', 'last_message' => '最后一条消息', 'reply' => '回复', 'response' => '响应', 'reply_content' => '回复内容', 'attachment' => '附件', 'internal_note' => '内部注意', 'this_ticket_is_under_banned_user' => '这张工单禁止用户使用', 'ticket_source' => '工单来源', 'are_you_sure_to_ban' => '你确定禁止吗', 'whome_do_you_want_to_assign_ticket' => '你要把工单给谁', 'are_you_sure_you_want_to_surrender_this_ticket' => '你确定要退票吗', 'add_collaborator' => '添加合作者', 'search_existing_users' => '搜索现有的用户', 'add_new_user' => '增加新用户', 'search_existing_users_or_add_new_users' => '搜索存在的用户或增加一个新用户', 'search_by_email' => '通过邮件搜索', 'list_of_collaborators_of_this_ticket' => '工单合作者名单', 'submit' => '提交', 'max' => '最大文件大小', 'add_cc' => '添加抄送', 'recepients' => '收件人', 'select_a_canned_response' => '选择一个回应', 'assign_to' => '分配给', 'detail' => '详情', 'user_details' => '用户详情', 'ticket_option' => '工单选项', 'ticket_detail' => '工单详情', 'Assigned_To' => '分配给', 'locked-ticket' => '警告!此工单已被锁定 ', 'minutes-ago' => '……分钟前', 'access-ticket' => '警告!此工单已被锁定 ', 'minutes' => ' 分钟', 'in_minutes' => '在几分钟内', 'add_another_owner' => '添加一个拥有人', 'user-not-found' => '未找到的用户或用户是不活动的。再次尝试或添加一个新用户.', 'change-success' => '成功!这张工单的所属人已经换了.', 'user-exists' => '用户已经存在。试着搜索现有的用户.', 'valid-email' => '输入一个有效的电子邮件地址.', 'search_user' => '搜索用户', 'merge-ticket' => '合并工单', 'title' => '标题', 'merge' => '合并', 'select_tickets' => '选择工单去合并', 'select-pparent-ticket' => '选择父级工单', 'merge-reason' => '合并理由', 'no-reason' => '没有合并理由.', 'get_merge_message' => '此工单已合并', 'ticket_merged' => ' 此工单已合并了吗.', 'no-tickets-to-merge' => '此工单的拥有者已没有工单.', 'merge-error' => '一段时间后无法处理您的请求.', 'merge-success' => '工单合并成功.', 'merge-error2' => '选择工单去合并.', 'select-tickets-to merge' => '选择两个或更多的工单去合并.', 'different-users' => '选择不同用户的工单', 'clean-up' => '永久删除', 'hard-delete-success-message' => '工单已被永久删除.', 'overdue' => '过期的', 'overdue-tickets' => '过期的工单', 'change_owner_for_ticket' => '改变工单拥有者', /* |------------------------------------------------ |Tools Page |------------------------------------------------ */ 'canned_response' => '录音响应', 'create_canned_response' => '创建录音响应', 'surrender' => '放弃', 'added_successfully' => '添加成功', 'updated_successfully' => '成功更新', 'user_deleted_successfully' => '用户删除成功', 'view' => '查看', /* |----------------------------------------------- | Main text |----------------------------------------------- */ 'copyright' => '版权', 'all_rights_reserved' => '版权所有', 'powered_by' => '技术支持', /* |------------------------------------------------ |Guest-User Page |------------------------------------------------ */ 'issue_summary' => '问题总结', 'contact' => '联系', 'issue_details' => '问题详情', 'contact_informations' => '联络信息', 'contact_details' => '联系详情', 'role' => '角色', 'ext' => '扩展', 'profile_pic' => '照片资料', 'agent_sign' => '代理签名', 'inactive' => '不活动的', 'male' => '男性', 'female' => '女性', 'old_password' => '旧密码', 'new_password' => '新密码', 'confirm_password' => '确认密码', 'gender' => '性别', 'ticket_number' => '工单编号', 'content' => '内容', 'edit_template' => '编辑模板', 'edit_status' => '编辑状态', 'create_status' => '创建状态', 'edit_details' => '编辑细节', 'edit_templates' => '编辑模版', 'activate_this_set' => '激活设置', 'show' => '显示', 'no_notification_available' => '没有通知', //auto-close workflow 'close-msg1' => '工单自动关闭后的天数.', 'no_of_days' => '没几天', 'close-msg2' => '启用自动关闭工作流?', 'enable_workflow' => '启用工作流', 'send_email_to_user' => '给用户发送邮件', 'close-msg3' => '选择要关闭工单的状态.', 'close-msg4' => '发送电子邮件给用户自动关闭工单?', 'edit_status' => '编辑状态', 'list_of_status' => '状态列表', 'status_settings' => '状态设置', 'icon_class' => '图标类', 'close_ticket_workflow' => '关闭工单工作流', 'ratings_settings' => '等级设置', 'notification' => '通知', 'status_has_been_updated_successfully' => '状态更新成功', 'status_has_been_created_successfully' => '状态创建成功', 'status_has_been_deleted' => '状态已被删除', 'you_cannot_delete_this_status' => '状态无法删除', 'you_have_deleted_all_the_read_notifications' => '您已经删除了所有读取的通知', 'you_have_deleted_all_the_notification_records_since' => '您已经删除了所有的通知记录 ', 'ratings_updated_successfully' => '评级更新成功', 'ratings_can_not_be_created' => '评级不能被创建', 'successfully_created_this_rating' => '成功创建了这个评级', 'rating_deleted_successfully' => '评级成功删除', //status msg 'status_msg1' => '如果您选择“是”，将向用户发送电子邮件通知.', 'notify_user' => '通知用户此状态?', 'deleted_status' => '这是已删除的工单状态吗?', 'resolved_status' => '这是已解决的工单状态吗?', 'status_msg3' => '选择"是",工单状态将会设置为已解决.', 'status_msg2' => '选择"是",工单状态将会设置为已删除.', 'rating-msg2' => '选择一个部门将这个等级限制在一个特定部门的门票或聊天。如果没有选择部门，评分将在所有部门中显示.', 'rating-msg3' => '如果您选择是，用户可以修改评级.', 'rating_restrict' => '将评级限制在一个部门', 'rating_change' => '允许用户更改评级?', 'security_msg1' => '当用户(主机)被锁定时显示的消息.', 'security_msg2' => '用户在主机/用户或计算机被锁在系统之外之前的登录尝试次数。设置为0以记录错误的登录尝试，而不锁定主机/用户.', 'security_msg3' => '主机或用户在登录失败后被禁止登录本网站的时间.', 'max_attempt' => '每个主机/用户的最大登录尝试', 'rating-msg1' => '可以给出的最大额定值。例如，如果选择了5，那么最低的评级将是1和最高的5.', 'enter_no_of_days' => '进入没有几天', 'template-types' => '模板类型', 'close-workflow' => '关闭工单工作流', 'template' => '，模版', 'rating_label' => '等级标签', 'display_order' => '显示排序', 'rating_scale' => '等计量表', 'rating_area' => '等级区域', 'modify' => '更改', 'rating_name' => '评级名字', 'add_user_to_this_organization' => '增加用户到组织', 'Tickets_of' => 'Tickets of', 'security' => '安全', 'security_settings' => '安全设置', 'lockouts' => '锁定', 'security_settings_saved_successfully' => '安全设置保存成功', 'manage_status' => '管理状态', 'notifications' => '通知', 'auto_close_workflow' => '自动关闭工作流', 'close_ticket_workflow_settings' => '关闭工单工作流设置', 'successfully_saved_your_settings' => '成功保存你的设置', /* |------------------------------------------------ | Notification Settings Pages |------------------------------------------------ */ 'notification_settings' => '通知设置', 'delete_noti' => '删除所有读过的通知?', 'noti_msg1' => '删除通知日志的天数', 'noti_msg2' => '您可以输入要删除的数据库日志的天数，通知的历史将从指定的日期被删除.', 'del_all_read' => '删除所有已读的', 'You_have_deleted_all_the_read_notifications' => '您已经删除了所有读取的通知', 'view_all_notifications' => '查看所有通知', /* |------------------------------------------------ | Error Pages |------------------------------------------------ */ 'not_found' => '未发现', 'oops_page_not_found' => 'Oops! 页面未发现', 'we_could_not_find_the_page_you_were_looking_for' => '我们找不到你要找的那一页', 'internal_server_error' => '内部服务器错误', 'be_right_back' => '马上回来', 'sorry' => '抱歉', 'we_are_working_on_it' => '我们正在改善', 'category' => '分类', 'addcategory' => '增加分类', 'allcategory' => '所有分类', 'article' => '文章', 'articles' => '文章', 'addarticle' => '增加文章', 'allarticle' => '所有文章', 'pages' => '页数', 'addpages' => '增加页数', 'allpages' => '所有页面', 'widgets' => '小工具', 'widget-settings' => '小工具设置', 'footer1' => '页脚 1', 'footer2' => '页脚 2', 'footer3' => '页脚 3', 'footer4' => '页脚 4', 'sidewidget1' => '侧边小部件 1', 'sidewidget2' => '侧边小部件 2', 'comments' => '评论', 'comments-list' => '评论列表', 'settings' => '设置', 'parent' => '父级', 'description' => '描述', 'enter_the_description' => '输入描述', 'publish' => '发布', 'publish_immediately' => '立刻发布', 'published' => '已发布', 'draft' => '草稿', 'create_a_category' => '创建分类', 'add' => '增加', 'social' => '社交', 'social-widget-settings' => '社交小工具设置', 'comment' => '评论', 'not_published' => '不发布', 'numberofelementstodisplay' => '要显示的元素的数量', //====================================== 'language' => '语言', 'save' => '保存', 'create' => '创建', 'dateformat' => '日期格式', 'slug' => 'Slug', 'read_more' => '查看全部', 'view_all' => '查看所有', 'categories' => '分类', 'need_more_support' => '需要更多支持', 'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => '如果你没有找到答案，请提交工单附加这个问题的描述', 'have_a_question?_type_your_search_term_here' => '有问题吗?在这里输入搜索词...', 'search' => '搜索', 'frequently_asked_questions' => '常见问题', 'leave_a_reply' => '留下回复', 'post_message' => '发布讯息', /* |-------------------------------------------------------------------------------------- | Client Panel [English(en)] |-------------------------------------------------------------------------------------- | The following language lines are used in all Agent Panel related issues to translate | some words in view to English. You are free to change them to anything you want to | customize your views to better match your application. | */ 'home' => '主页', 'submit_a_ticket' => '提交工单', 'my_profile' => '个人信息', 'log_out' => '退出', 'forgot_password' => '忘记密码', 'create_account' => '创建账号', 'you_are_here' => '你在这', 'have_a_ticket' => '有个工单', 'check_ticket_status' => '检查工单状态', 'choose_a_help_topic' => '选择帮助主题', 'ticket_status' => '工单状态', 'post_comment' => '文章评论', 'plugin' => '插件', 'edit_profile' => '编辑资料', 'Send' => '发送', 'no_article' => '没有文章', 'profile_settings' => '资料设置', 'please_fill_all_required_feilds' => '请填充所有必填字段.', 'successfully_replied' => '回复成功', 'please_fill_some_data' => '请填充一些数据!', 'profile_updated_sucessfully' => '资料更新成功', 'password_updated_sucessfully' => '密码更新成功', 'password_was_not_updated_incorrect_old_password' => '密码未更新，请纠正你的旧密码', 'there_is_no_such_ticket_number' => '没有这样的工单编号', "email_didn't_match_with_ticket_number" => '邮件无法匹配到工单', 'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => '我们通过邮箱发送你们一个邮件，点击连接查看工单', 'no_records_on_publish_time' => '在发布时间内没有记录', 'your_details_send_to_system' => '你的资料发送到系统', 'your_details_can_not_send_to_system' => '你的资料没有发送到系统', 'your_comment_posted' => '你评论了文章', 'sorry_not_processed' => '抱歉没进程', 'profile_updated_sucessfully' => '资料更新成功', 'password_was_not_updated' => '密码未更新', 'sorry_your_ticket_token_has_expired_please_try_to_resend_the_ticket_link_request' => '抱歉，你的工单令牌失效! 请尝试重新发送连接请求', 'sorry_you_are_not_allowed_token_expired' => '抱歉，不允许，令牌实效!', 'thank_you_for_your_rating' => '谢谢你的评价!', 'your_ticket_has_been' => 'Your ticket has been', 'failed_to_send_email_contact_administrator' => '邮件发送失败，请联系系统管理员', /* * |--------------------------------------------------------------------------------------- * |API settings * |---------------------------------------------------------------------------------- * |The following lanuage line used to get english traslation of api settings in admin panel * | * | */ 'webhooks' => 'Webhooks', 'enter_url_to_send_ticket_details' => '输入url发送邮件细节', 'api' => 'API', 'api_key' => 'API key', 'api_key_mandatory' => 'API key 托管', 'api_configurations' => 'API ', 'generate_key' => '生成钥匙', 'api_settings' => 'API 设置', /* * ----------------------------------------------------------------------------- * Error log and debugging settings * -------------------------------------------------------------------------- * */ 'error-debug' => '错误日志与debug', 'debug-options' => 'debug 选项', 'view-logs' => '查看错误日志', 'not-authorised-error-debug' => '你无权访问URl', 'error-debug-settings' => '错误与debug设置', 'debugging' => 'debug模式', 'bugsnag-debugging' => '发送应用崩溃报告，帮助瓢虫改善Faveo', 'error-debug-settings-saved-message' => '错误与debug配置保存成功', 'error-debug-settings-error-message' => '你没做任何改变.', 'error-logs' => '错误日志', /* --------------------------------------------------------------------------------------- * Latest update 16-06-2016 * ----------------------------------------------------------------------------------- */ 'that_email_is not_available_in_this_system' => '无效的邮件在系统中', 'use_subject' => '使用主题', 'reopen' => '重新打开', 'invalid_attempt' => '无效的尝试', /* --------------------------------------------------------------------------------------- * Latest update 27-07-2016 * ----------------------------------------------------------------------------------- */ 'queue' => '队列', 'queues' => '队列', /* * ------------------------------------------------------------------------------------------------- * OTP messages body to send to user while registering, resetting passwords * -------------------------------------------------------------------------------------------------- */ 'hello' => 'Hello', 'reset-link-msg' => ",\r\n这里是重新设置密码连接.\r\n", 'otp-for-your' => ",\r\n你的OTP", 'account-verification-is' => '帐户验证', 'extra-text' => ".\r\n你能登陆你的账户用OTP或点击我们发送到你邮箱的这个连接.", 'otp-not-sent' => '在发送OTP时，我们遇到一些问题，请稍后尝试.', /* * ------------------------------------------------------------------------------------------- * Ticket number settings 03-08-2016 * ------------------------------------------------------------------------------------------ */ 'format' => '格式', 'ticket-number-format' => '此设置用于生成票号。使用要放置数字的哈希符号(\' # \')和要放置字符的美元符号(\' $ \')。任何其他文本的数字格式将被保留. ', 'ticket-number-type' => '选择一个序列，从中得到新的票号。系统默认有一个递增序列和一个随机序列', /* * ---------------------------------------------------------------------------------------------------- * Social media integration * --------------------------------------------------------------------------------------------------------- */ 'client_id' => '客户id', 'client_secret' => '客户密钥', 'redirect' => '跳转URL', 'details' => '详情', 'social-media' => '社会媒体', /* * ---------------------------------------------------------------------------------------------- * Report * ---------------------------------------------------------------------------------------------- */ 'report' => '报告', 'Report' => '报告', 'start_date' => '开始日期', 'end_date' => '结束日期', 'select' => '选择', 'generate' => '生成', 'day' => '天', 'week' => '周', 'month' => '月', 'Currnet_In_Progress' => '当前进程', 'Total_Created' => '共计创建', 'Total_Reopened' => '共计重新打开', 'Total_Closed' => '共计关闭', 'tabular' => '表格式的', 'reopened' => '重新打开', /* --------------------------------------------------------------------------------------- * Ticket Priority * ----------------------------------------------------------------------------------- */ 'ticket_priority' => '工单优先级', 'priority' => '优先级', 'priority_desc' => '优先级描述', 'priority_urgency' => '优先级紧急状况', 'priority_id' => '优先级 Id', 'priority_color' => '优先级颜色', 'ispublic' => '是否发布', 'is_default' => '默认', 'create_ticket_priority' => '创建工单优先级', 'agent_notes' => '代理说明', 'select_priority' => '选择优先级', 'normal' => '常规', 'ispublic' => '可见性', 'make-default-priority' => '设置默认优先级', 'priority_successfully_created' => '优先级创建成功', 'priority_successfully_updated' => '优先级更新成功', 'delete_successfully' => '删除成功', 'user_priority_status' => '用户优先级状态', 'current' => '当前:', 'active_user_can_select_the_priority_while_creating_ticket' => '活动用户可以在创建票据时选择优先级', /* -------------------------------------------------------------------------------------------- * Approval Updated * -------------------------------------------------------------------------------------------- */ 'approval' => '批准', 'approval_tickets' => '提准工单', 'approve' => '批准', 'approval_request' => '批准请求', 'approvel_ticket_list' => '批准工单列表', 'approval_settings' => '批准设置', 'close_all_ticket_for_approval' => '关闭所有批准的工单', 'approval_settings-created-successfully' => '批准设置创建成功', /* -------------------------------------------------------------------------------------------- * Followup Updated * -------------------------------------------------------------------------------------------- */ 'followup' => '跟踪', 'followup_tickets' => '追踪工单', 'followup_Notification' => '后续通知', /* * -------------------------------------------------------------------------------------------- * Updated 6-9-2016 * --------------------------------------------------------------------------------------- */ 'not-available' => '无法使用', /* -------------------------------------------------------------------------------------------- * User Module * -------------------------------------------------------------------------------------------- */ 'agent_report' => '代理报告', 'assign_tickets' => '分配工单', 'delete_agent' => '删除代理', 'delete_user' => '删除用户', 'confirm_deletion' => 'Confirm deletion', 'delete_all_content' => '删除所有内容', 'agent_profile' => '代理文档', 'change_role_to_admin' => '改变角色到管理', 'change_role_to_user' => '改变角色到用户', 'change_role_to_agent' => '改变角色到代理', 'change_password' => '改变密码', 'role_change' => '角色改变', 'password_generator' => '密码生成器', 'department' => '部门', 'duetoday' => '今天到期', 'today-due_tickets' => '今天的到期工单', 'password_change_successfully' => '密码修改成功', 'role_change_successfully' => '角色删除成功', 'user_delete_successfully' => '用户删除成功', 'agent_delete_successfully' => '代理删除成功', 'select_another_agent' => '选择另一个代理', 'agent_delete_successfully_and_ticket_assign_to_another_agent' => '代理删除成功并且已分配给另一代理', 'deleted_user' => '删除用户', 'deleted_user_directory' => '删除用户目录', 'restore' => '修复', 'user_restore_successfully' => '用户修复成功', /* * * updates 7-6-2018** */ 'apply' => 'Apply', /* updates 7-6-2018 * */ 'sort-by' => '排序', 'created-at' => '创建在', 'or' => '或', 'activate' => '激活', 'system-email-not-configured' => '我们无法处理电子邮件请求，因为系统没有配置电子邮件发送。请联系并报告系统管理员.', 'assign-ticket' => '分配工单', 'can-not-inactive-group' => '不能使组无效，因为组中分配了代理。请将这些代理分配给另一组，然后再试一次.', 'internal-note-has-been-added' => '内注已增加到工单', 'active-users' => '激活用户', 'deleted-users' => '删除用户', 'view-option' => '查看选项', 'accoutn-not-verified' => '用户账号未验证', 'enabled' => '启用', 'disabled' => '禁用', 'user-account-is-deleted' => '用户账号删除成功.', 'restore-user' => '修复用户账号', 'delete-account-caution-info' => '请注意，这个帐户可能在系统中仍然有打开的工单.', 'reply-can-not-be-empty' => '回复是空的，请输入回复消息.', //update 18-12-2016 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => '你的账户创建成功.请联系管理员去激活.', //update 19-12-2016 'only-agents' => '代理用户', 'only-users' => '客户端用户', 'banned-users' => '禁用的用户', 'inactive-users' => '激活的用户', 'all-users' => '所有用户', 'search' => '搜索...', //update 21-12-2016 'selected-user-is-already-the-owner' => '选择的用户已经是工单的拥有者.', //update 1-2-2017 'system-outgoing-incoming-mail-not-configured' => '你没有配置系统邮件. Faveo 无法发送邮件给用户.', 'confihure-the-mail-now' => '点击这里配置邮箱.', 'system-mail-not-configured-agent-message' => '系统传入和传出的电子邮件设置没有配置。请联系管理.', // arindam-14.2.2017 // sla 'min' => '分', 'hours' => '时', 'days' => '天', 'months' => '月', 'year' => '年', // department change 'change_department' => '改变部门', 'ticket_department_successfully_changed' => '成功改变工单部门', 'select_another_department' => '选择另一个部门', // status /* * ---------------------------------------------------------------- * Status * ---------------------------------------------------------------- */ 'client' => '客户', 'send_email' => '发送邮件', 'visibility_to_client' => '可见客户', 'purpose_of_status' => '目标状态', 'status_to_display' => '展示状态', 'icon_color' => '图表颜色', /* * -------------------------------------------------------------------------------------------- * Status * -------------------------------------------------------------------------------------------- */ 'visible_to_client' => '可见客户', 'icon' => '图表', 'none' => '没有', 'allow_client' => '允许客户', 'if_yes_status_name_will_be_displayed' => '如果是，将显示状态名', 'if_yes_then_clients_can_choose_this_status' => '如果是，客户能选择这个状态', 'purpose_of_status_will_perform_the_action_to_be_applied_on_the_status_selection' => '状态的目的将执行应用于状态选择的操作', 'this_message_will_be_displayed_in_the_thread_as_internal_note' => '此消息将作为内部通知显示在线程中', 'make_system_default_for_selected_purpose' => '为选择的目标设置系统默认值', 'this_status_will_be_displayed_to_client_if_visibility_of_client_chosen_no' => '状态将会显示到客户端，如果客户选择的是no', 'tick_who_all_to_send_notification' => '发送通知', 'Default' => '默认', 'unable_to_change_the_purpose_of_status_there_are_tickets_with_this_status' => '不能改变工单状态，正在被使用.', 'you_cannot_delete_a_default_ticket_status' => '不能删除默认的状态', 'associated_tickets_moved_to_default_status' => '相关工单已移动到默认状态', 'status_deleted_successfully' => '状态删除成功', 'have_been_marked_as' => '已被标记作为', 'have_been_deleted_forever' => '永久删除', 'related_tickets_moved_to_default_status' => '相关工单已移动到默认状态', //updates 22-2-2017 'invalid-date-range' => '无效的日期范围', //updates 14-4-2017 'notification.priority.update' => '更新被 :agent - 排序改变从 :old 到 :new', 'notification.source.update' => '更新被 :agent - 来源改变从 :old 到 :new', 'notification.title.update' => '更新被 :agent - 标题改变从 :old 到 :new', 'notification.helptopic.update' => '更新被 :agent - 帮助改变从 :old 到 :new', 'notification.sla.update' => '更新被 :agent - Sla改变从 :old 到 :new', 'notification.status.update' => '更新被 :agent - 状态改变从 :old 到 :new', 'notification.assign.update' => '分配被 :agent - 工单 分配给 :new', 'notification.user.update' => '工单所有权更改被 :agent - 从 :old 到 :new', 'notification.department.update' => '更新被 :agent - 部门改变从 :old 到 :new', 'created.ticket' => '一个新工单 :subject 已经创建', 'mode' => '模式', 'new_internal_activity_alert' => '新网络激活提醒', 'sms' => 'Sms', 'agent' => '代理', 'all_department_manager' => '所有部门管理', 'all_team_lead' => '所有团队领导', 'registration_notification' => '登记通知', 'reply_notification' => '回复通知', 'notification.update' => ':model 设置为 :new 从 :old', 'notification.update.inapp' => ':model 设置为 :new 从 :old 在 :ticket', 'notification.assigned' => '已分配工单到 :new', 'notification.assigned.inapp' => '已分配工单 :ticket 到 :new', 'notification.assigned.myself' => '工单已分配给他自己', 'notification.assigned.myself.inapp' => ' 已经分配:ticket 给他自己', 'notification.duedate' => '工单 :model 在 :new', 'notification.duedate.inapp' => '工单 :model 在 :new', 'notification.note' => '新 :model 已增加 - :new', 'notification.note.inapp' => '增加 :model 在 :ticket - :new', 'agent_reply' => '代理回复', 'client_reply' => '客户端回复', 'new-user-register' => '已注册', 'reply.notification' => '这个回答在 :title', 'custom-format' => '自定义个是', 'assigned_agent' => '指定代理', 'in_app_system' => '通知', 'new_ticket_confirmation_alert' => '新工单确认', 'registration_verification' => '注册验证', 'client' => '哭护短', 'sla_alert' => 'SLA 弹出', // mobile OTP verification screen 'verification_channel' => '验证频道', 'verify-mobile' => '验证手机号码', 'send_otp' => '发送 OTP', 'enter-otp-message-to-users' => '我们已经发送OTP到你的手机,请验证你的OTP.', 'edit_number' => '编辑号码', 'enter_different_number' => '输入新号码或更新', 'otp_sending_message' => '稍等，我们正在发送OTP到你的电话', 'mobile_number_already_verified' => '电话号码已被另一个用户关联.', 'error-sms-service-not-active' => '失败去发送OTP作为 SMS 服务无效.', 'otp-can-not-be-verified' => '发送OTP失败，请稍后重试', 'otp-sent-successfully' => 'OTP 发送成功', //updated 7-6-2018 'filter_tickets' => '过滤工单', 'account_active' => '激活账号', 'user_account_not_active' => '用户账号未激活', 'user_account_is_active' => '用户账户是激活的', 'user_has_not_verified_email' => '用户没有验证邮箱地址', 'user_email_is_verified' => '用户邮箱地址已验证', 'user_mobile_is_verified' => '用户联系电话已验证', 'user_has_not_verified_email' => '用户未验证联系电话', 'email_verify' => '邮箱验证', 'mobile_verify' => '手机验证', 'status_updated_successfully' => '状态更新成功', 'ticket_type' => '工单类型', 'plugin_updated_successfully' => '差价更新成功', 'on' => '打开', 'off' => '关闭', 'new_requester_added' => '增加新请求', 'list of ticket types' => '工单类型列表', 'ticket_type_name' => '类型名称', 'type_desc' => '类型描述', 'create_ticket_type' => '创建工单类型', 'create_new_ticket_type' => '创建新的工单类型', 'ticket_type_saved_successfully' => '工单类型保存成功', 'make-default-type' => '设置默认类型', 'edit_ticket_type' => '编辑工单类型', 'ticket_type_updated_successfully' => '工单类型更新成功', 'ticket_type_deleted_successfully' => '工单类型删除成功', 'create_new_ticket' => '创建工单', ];