@extends('themes.default1.agent.layout.agent')

@section('Tickets')
class="active"
@stop

@section('ticket-bar')
active
@stop

@section('inbox')
class="active"
@stop

@section('PageHeader')
<h1>{{Lang::get('lang.tickets')}}</h1>
@stop

@section('content')
<?php
$date_time_format = UTC::getDateTimeFormat();
$dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
if (Auth::user()->role == 'admin') {
    $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->count();
} else {
    $dept = App\Model\helpdesk\Agent\Department::where('id', '=', Auth::user()->primary_dpt)->first();
    $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->count();
}
?>
<!-- Main content -->
<div class="box box-primary">
     <div class="box-header with-border">
        <h3 class="box-title">{!! $dept->name !!} / {!! Lang::get('lang.open') !!} <small id="title_refresh">{!! $tickets !!} {!! Lang::get('lang.tickets') !!}</small></h3>
        <div class="box-tools pull-right">
        <div class="has-feedback">
            </div>
        </div>
    </div><!-- /.box-header -->
    <div class="box-body">
        @if(Session::has('success'))
        <div class="alert alert-success alert-dismissable">
            <i class="fa  fa-check-circle"> </i> 
            <b> Success </b>
            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
            {{Session::get('success')}}
        </div>
        @endif
        <!-- failure message -->
        @if(Session::has('fails'))
        <div class="alert alert-danger alert-dismissable">
            <i class="fa fa-ban"> </i> 
            <b> Fail! </b>
            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
            {{Session::get('fails')}}
        </div>
        @endif
    {!! Form::open(['id'=>'modalpopup', 'route'=>'select_all','method'=>'post']) !!}
        <div class="mailbox-controls">
            <!-- Check all button -->
            <a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
            <input type="submit" class="submit btn btn-default text-orange btn-sm" id="delete" name="submit" value="{!! Lang::get('lang.delete') !!}">
            <input type="submit" class="submit btn btn-default text-yellow btn-sm" id="close" name="submit" value="{!! Lang::get('lang.close') !!}">
            <button type="button" class="btn btn-sm btn-default text-green" id="Edit_Ticket" data-toggle="modal" data-target="#MergeTickets"><i class="fa fa-code-fork"> </i> {!! Lang::get('lang.merge') !!}</button>
            <button type="button" class="btn btn-sm btn-default" id="assign_Ticket" data-toggle="modal" data-target="#AssignTickets" style="display: none;"><i class="fa fa-hand-o-right"> </i> {!! Lang::get('lang.assign') !!}</button>
        </div>
        <p><p/>
        <div class="mailbox-messages" id="refresh">
        <p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
        <!-- table -->
            {!! Datatable::table()
                ->addColumn(
                    "",
                    Lang::get('lang.subject'),
                    Lang::get('lang.ticket_id'),
                    Lang::get('lang.priority'),
                    Lang::get('lang.from'),
                    Lang::get('lang.assigned_to'),
                    Lang::get('lang.last_activity'))
                ->setUrl(route('get.dept.open', $dept->id))
                
                ->setOrder(array(6=>'desc'))  
                ->setClass('table table-hover table-bordered table-striped')
                ->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
            var str = aData[3];
            if(str.search("#000") == -1) {
                $("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
                $("td", nRow).mouseenter(function(){
                    $("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #DEDFE0"});
                });
                $("td", nRow).mouseleave(function(){
                    $("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
                });
            } else {
                $("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
                $("td", nRow).mouseenter(function(){
                    $("td", nRow).css({"background-color":"#DEDFE0", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #DEDFE0"});
                });
                $("td", nRow).mouseleave(function(){
                    $("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
                });   
            }
        }')     
                ->render();!!}

        </div><!-- /.mail-box-messages -->
        {!! Form::close() !!}
    </div><!-- /.box-body -->
</div><!-- /. box -->

<!-- merge tickets modal -->
    <div class="modal fade" id="MergeTickets">
        <div class="modal-dialog">
            <div class="modal-content">
                <div class="modal-header">
                    <button type="button" class="close" data-dismiss="modal" id="merge-close" aria-label="Close"><span aria-hidden="true">&times;</span></button>
                    <h4 class="modal-title">{!! Lang::get('lang.merge-ticket') !!} </h4>
                </div><!-- /.modal-header-->
                <div class ="modal-body">
                    <div class="row">
                        <div class="col-md-4">
                        </div>
                        <div class="col-md-6" id="merge_loader"  style="display:none;">
                            <img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
                        </div><!-- /.merge-loader -->
                    </div>
                    <div id="merge_body">
                        <div id="merge-body-alert">
                            <div class="row">
                                <div class="col-md-12">
                                    <div id="merge-succ-alert" class="alert alert-success alert-dismissable" style="display:none;" >
                                        <!--<button id="dismiss-merge" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>-->
                                        <h4><i class="icon fa fa-check"></i>Alert!</h4>
                                        <div id="message-merge-succ"></div>
                                    </div>
                                    <div id="merge-err-alert" class="alert alert-danger alert-dismissable" style="display:none;">
                                        <!--<button id="dismiss-merge2" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>-->
                                        <h4><i class="icon fa fa-ban"></i>Alert!</h4>
                                        <div id="message-merge-err"></div>
                                    </div>
                                </div>
                            </div>
                        </div><!-- /.merge-alert -->
                        <div id="merge-body-form">
                            <div class="row">
                                <div class="col-md-6">
                                    {!! Form::open(['id'=>'merge-form','method' => 'PATCH'] )!!}
                                    <label>{!! Lang::get('lang.title') !!}</label>
                                    <input type="text" name='title' class="form-control" value="" placeholder="Optional" />
                                </div>
                                <div class="col-md-6">
                                    <label>{!! Lang::get('lang.select-pparent-ticket') !!}</label>
                                    <select class="form-control" id="select-merge-parent"  name='p_id' data-placeholder="{!! Lang::get('lang.select_tickets') !!}" style="width: 100%;"><option value=""></option></select>
                                </div>
                            </div>
                           
                            <div class="row">
                                <div class="col-md-8">
                                    <label>{!! Lang::get('lang.merge-reason') !!}</label>
                                    <textarea  name="reason" class="form-control"></textarea>
                                </div>
                          
                            </div>
                        </div><!-- mereg-body-form -->
                    </div><!-- merge-body -->
                </div><!-- /.modal-body -->
                <div class="modal-footer">
                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
                    <input  type="submit" id="merge-btn" class="btn btn-primary pull-right" value="{!! Lang::get('lang.merge') !!}"></input>
                    {!! Form::close() !!}
                </div><!-- /.modal-footer -->
            </div><!-- /.modal-content -->
        </div><!-- /.modal-dialog -->
    </div><!-- /.modal -->

<!-- Assign ticket model-->
<div class="modal fade" id="AssignTickets">
    <div class="modal-dialog">
        <div class="modal-content">
            <div class="modal-header">
                <button type="button" class="close" data-dismiss="modal" id="assign-close" aria-label="Close"><span aria-hidden="true">&times;</span></button>
                <h4 class="modal-title">{!! Lang::get('lang.assign-ticket') !!} </h4>
            </div><!-- /.modal-header-->
            <div class ="modal-body">
                <div class="row">
                    <div class="col-md-4">
                    </div>
                    <div class="col-md-6" id="assign_loader"  style="display:none;">
                        <img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
                    </div><!-- /.merge-loader -->
                </div>
                <div id="assign_body">
                        <div class="row">
                            <div class="col-md-12">
                                {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
                                <label>{!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}</label>
                                <select class="form-control" id="select-assign-agent"  name="assign_to" data-placeholder="{!! Lang::get('lang.select_agent') !!}" style="width: 100%;"><option value=""></option></select>
                            </div>
                        </div>
                    </div><!-- mereg-body-form -->
                </div><!-- merge-body -->
            <div class="modal-footer">
                <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
                <input  type="submit" id="merge-btn" class="btn btn-primary pull-right" value="{!! Lang::get('lang.assign') !!}"></input>
                {!! Form::close() !!}
            </div><!-- /.modal-footer -->
        </div><!-- /.modal-content -->
    </div><!-- /.modal-dialog -->
</div><!-- /.modal -->
<!-- Assign ticket model--> 

<!-- Modal -->   
                <div class="modal fade in" id="myModal" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="false" style="display: none; padding-right: 15px;background-color: rgba(0, 0, 0, 0.7);">
                    <div class="modal-dialog" role="document">
                        <div class="col-md-2"></div>
                        <div class="col-md-8">
                            <div class="modal-content">
                                <div class="modal-header">
                                    <button type="button" class="close closemodal" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button>
                                    <h4 class="modal-title" id="myModalLabel"></h4>
                                </div>
                                <div class="modal-body" id="custom-alert-body" >
                                </div>
                                <div class="modal-footer">
                                    <button type="button" class="btn btn-primary pull-left yes" data-dismiss="modal">{{Lang::get('lang.ok')}}</button>
                                    <button type="button" class="btn btn-default no">{{Lang::get('lang.cancel')}}</button>
                                </div>
                            </div>
                        </div>
                    </div>
                </div>




<script>
    var t_id =[];
    $(function () {
        //Enable check and uncheck all functionality
        $(".checkbox-toggle").click(function () {
            var clicks = $(this).data('clicks');
            if (clicks) {
            //Uncheck all checkboxes
                $(".mailbox-messages input[type='checkbox']").iCheck("uncheck");
                $(".fa", this).removeClass("fa-check-square-o").addClass('fa-square-o');
            } else {
                //Check all checkboxes
                $(".mailbox-messages input[type='checkbox']").iCheck("check");
                $(".fa", this).removeClass("fa-square-o").addClass('fa-check-square-o');
            }          
            $(this).data("clicks", !clicks);
        });
      });

    $(function() {
        // Enable check and uncheck all functionality

        $(".checkbox-toggle").click(function() {
            var clicks = $(this).data('clicks');
            if (clicks) {
                //Uncheck all checkboxes
                $("input[type='checkbox']", ".mailbox-messages").iCheck("uncheck");
                // alert($("input[type='checkbox']").val());
                t_id = $('.selectval').map(function() {
                    return $(this).val();
                }).get();
                showAssign(t_id);
                // alert(checkboxValues);
            } else {
                //Check all checkboxes
                $("input[type='checkbox']", ".mailbox-messages").iCheck("check");
                // alert('Hallo');
                t_id = [];
                showAssign(t_id);
            }
            $(this).data("clicks", !clicks);

        });


    });


    $(document).ready(function() { /// Wait till page is loaded
        $('#click').click(function() {
            $('#refresh').load('inbox #refresh');
            $('#title_refresh').load('inbox #title_refresh');
            $('#count_refresh').load('inbox #count_refresh');
            $("#show").show();
        });

        $(".select2").select2();

       $('#delete').on('click', function(){
            option = 0;
            $('#myModalLabel').html("{{Lang::get('lang.delete-tickets')}}");
        });

        $('#close').on('click', function(){
            option = 1;
            $('#myModalLabel').html("{{Lang::get('lang.close-tickets')}}");
        });

         $("#modalpopup").on('submit', function(e){
            e.preventDefault();
            var msg ="{{Lang::get('lang.confirm')}}";
            var values = getValues();
            if(values == ""){
                msg = "{{Lang::get('lang.select-ticket')}}";
                $('.yes').html("{{Lang::get('lang.ok')}}");
                $('#myModalLabel').html("{{Lang::get('lang.alert')}}");
            } else {
                $('.yes').html("Yes");
            }
            $('#custom-alert-body').html(msg);
            $("#myModal").css("display", "block");
        });
        
        $(".closemodal, .no").click(function(){

            $("#myModal").css("display", "none");

        });

        $('.yes').click(function(){
            var values = getValues();
            if(values == ""){
                $("#myModal").css("display", "none");
            } else {
                $("#myModal").css("display", "none");
                $("#modalpopup").unbind('submit');
                if (option == 0) {
                    //alert('delete');
                    $('#delete').click();
                } else {
                    //alert('close');
                    $('#close').click();
                }
            }
        });

        function getValues(){
            var values = $('.selectval:checked').map(function() {
                    return $(this).val();
                }).get();
            return values;
        }


        //checking merging tickets
        $('#MergeTickets').on('show.bs.modal', function () {
            
            // alert("hi");
            $.ajax({
                type: "GET",
                url: "{{route('check.merge.tickets',0)}}",
                dataType: "html",
                data:{data1: t_id},
                beforeSend: function() {
                    $("#merge_body").hide();
                    $("#merge_loader").show();
                },
                success: function(response) {
                     if(response == 0) {
                        $("#merge_body").show();
                        $("#merge-succ-alert").hide();
                        $("#merge-body-alert").show();
                        $("#merge-body-form").hide();
                        $("#merge_loader").hide();
                        $("#merge-btn").attr('disabled', true);
                       var message = "{{Lang::get('lang.select-tickets-to merge')}}";
                        $("#merge-err-alert").show();
                        $('#message-merge-err').html(message);  

                    }  else if(response == 2) {
                        $("#merge_body").show();
                        $("#merge-succ-alert").hide();
                        $("#merge-body-alert").show();
                        $("#merge-body-form").hide();
                        $("#merge_loader").hide();
                        $("#merge-btn").attr('disabled', true);
                       var message = "{{Lang::get('lang.different-users')}}";
                        $("#merge-err-alert").show();
                        $('#message-merge-err').html(message);  
                    } else {

                        $("#merge_body").show();
                        $("#merge-body-alert").hide();
                        $("#merge-body-form").show();
                        $("#merge_loader").hide();
                        $("#merge-btn").attr('disabled', false);
                        $("#merge_loader").hide();
                        $.ajax({
                            url: "{{ route('get.merge.tickets',0) }}",
                            dataType: "html",
                            data:{data1: t_id},
                            success: function(data) {
            
                                $('#select-merge-parent').html(data);
                            }
                            // return false;
                        });

                    }
                }
            });
        });

        //submit merging form
        $('#merge-form').on('submit', function(){
            $.ajax({
                type: "POST",
                url: "{!! url('merge-tickets/') !!}/"+t_id,
                dataType: "json",
                data: $(this).serialize(),
                beforeSend: function() {
                    $("#merge_body").hide();
                    $("#merge_loader").show();
                   
                },
                success: function(response) {
                    if(response == 0) {
                        $("#merge_body").show();
                        $("#merge-succ-alert").hide();
                        $("#merge-body-alert").show();
                        $("#merge-body-form").hide();
                        $("#merge_loader").hide();
                        $("#merge-btn").attr('disabled', true);
                       var message = "{{Lang::get('lang.merge-error')}}";
                        $("#merge-err-alert").show();
                        $('#message-merge-err').html(message);  
                    
                    } else {
                        $("#merge_body").show();
                        $("#merge-err-alert").hide();
                        $("#merge-body-alert").show();
                        $("#merge-body-form").hide();
                        $("#merge_loader").hide();
                        $("#merge-btn").attr('disabled', true);
                       var message = "{{Lang::get('lang.merge-success')}}";
                        $("#merge-succ-alert").show();
                        $('#message-merge-succ').html(message);  
                        setInterval(function(){
                        $("#alert11").hide();
                        setTimeout(function() {
                            var link = document.querySelector('#load-open');
                            if(link) {
                                link.click();
                            }
                        }, 500);
                    },2000);

                    }
                  
                }
            })
            return false;

        });
        $('#AssignTickets').on('show.bs.modal', function() {
            $.ajax({
                type: "POST",
                url: "{{route('get-agents')}}",
                dataType: "html",
                beforeSend: function() {
                    $("#assign_body").hide();
                    $("#assign_loader").show();
                },
                success: function(data) {
                    $("#assign_loader").hide();
                    $("#assign_body").show();
                    $('#select-assign-agent').html(data);
                }
            });
        });

        // Assign a ticket
        $('#assign-form').on('submit', function() {
            $.ajax({
                type: "POST",
                url: "../ticket/assign/"+t_id,
                dataType: "html",
                data: $(this).serialize(),
                beforeSend: function() {
                $("#assign_body").hide();
                    $("#assign_loader").show();
                },
                success: function(response) {
                    if (response == 1)
                    {
                        location.reload();
                        var message = "Success!";
                            $("#alert11").show();
                            $('#message-success1').html(message);
                            setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
                    }
                    $("#assign_body").show();
                    $("#assign_loader").hide();
                    $("#dismis4").trigger("click");
                }
            })
            return false;
        });

    });

    function someFunction(id) {
        if (document.getElementById(id).checked) {
            t_id.push(id);
            // alert(t_id);
        } else if(document.getElementById(id).checked === undefined){
            var index = t_id.indexOf(id);
            if (index === -1){
                t_id.push(id);
            } else{
                t_id.splice(index, 1);
            }
        } else {
            var index = t_id.indexOf(id);
            t_id.splice(index, 1);
            // alert(t_id);
        }
        showAssign(t_id);
    }

    function showAssign(t_id)
    {
        if (t_id.length >= 1) {
            $('#assign_Ticket').css('display', 'inline');
        } else {
            $('#assign_Ticket').css('display', 'none');
        }
    }
</script>
@stop