server = 'http://'.$_SERVER['HTTP_HOST'].$server['path'].'/'; } public static function callGetApi($url) { //dd($url); $curl = curl_init($url); curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false); curl_setopt($curl, CURLOPT_URL, $url); curl_setopt($curl, CURLOPT_HEADER, 0); curl_setopt($curl, CURLOPT_RETURNTRANSFER, true); $response = curl_exec($curl); if (curl_errno($curl)) { echo 'error:'.curl_error($curl); } return $response; curl_close($curl); } public static function callPostApi($url, $data) { //dd($url); $curl = curl_init($url); curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false); curl_setopt($curl, CURLOPT_URL, $url); curl_setopt($curl, CURLOPT_HEADER, 0); curl_setopt($curl, CURLOPT_RETURNTRANSFER, true); curl_setopt($curl, CURLOPT_POSTFIELDS, $data); $response = curl_exec($curl); if (curl_errno($curl)) { echo 'error:'.curl_error($curl); } return $response; curl_close($curl); } public function ticketReply() { //$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png'); $data = [ 'ticket_ID' => '1', 'reply_content' => 'reply for the ticket id', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', // 'attachments' => [ // [ // 'name' => 'ladybird', // 'size' => '26398', // 'type' => 'png', // 'file' => $file, // ], // [ // 'name' => 'ladybird', // 'size' => '26398', // 'type' => 'png', // 'file' => $file, // ] // ], ]; $data = http_build_query($data, '', '&'); $url = $this->server.'helpdesk/reply?token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callPostApi($url, $data); return $respose; } public function createTicket() { //$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png'); $data = [ 'user_id' => 1, 'subject' => 'Api create via faveo api', 'body' => 'Test me when call api', 'helptopic' => '1', 'sla' => '1', 'priority' => '1', 'headers' => [0 => 'vijaycodename47@gmail.com'], 'dept' => '1', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', /* if attachment */ // 'attachments' => [ // [ // 'name' => 'ladybird', // 'size' => '26398', // 'type' => 'png', // 'file' => $file, // ], // [ // 'name' => 'ladybird', // 'size' => '26398', // 'type' => 'png', // 'file' => $file, // ] // ], ]; $data = http_build_query($data, '', '&'); $url = $this->server.'helpdesk/create?token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callPostApi($url, $data); return $respose; } public function generateToken() { $data = [ //'email'=>'vijaycodename47@gmail.com', 'username' => 'vijay', 'password' => 'manjapra', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($data, '', '&'); $url = $this->server.'authenticate'; //dd($url); $_this = new self(); $respose = $_this->callPostApi($url, $data); return $respose; } public function createUser() { $data = [ 'email' => 'vijaycodename@gmail.com', 'password' => 'manjapra', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($data, '', '&'); $url = $this->server.'register'; $_this = new self(); $respose = $_this->callPostApi($url, $data); return $respose; } public function getAuthUser() { $url = $this->server.'authenticate/user?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function editTicket() { $data = [ 'ticket_id' => '13', 'subject' => 'Api editing ticket via faveo api', 'sla_plan' => '2', 'help_topic' => '2', 'ticket_source' => '2', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', 'ticket_priority' => '2', ]; $data = http_build_query($data, '', '&'); $url = $this->server.'helpdesk/edit?token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callPostApi($url, $data); return $respose; } public function deleteTicket() { $data = [ 'ticket_id' => [11], 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($data, '', '&'); $url = $this->server.'helpdesk/delete?token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callPostApi($url, $data); return $respose; } public function openedTickets() { $url = $this->server.'helpdesk/open?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function unassignedTickets() { //dd('dsdf'); $url = $this->server.'helpdesk/unassigned?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); //dd($respose); return $respose; } public function closeTickets() { $url = $this->server.'helpdesk/closed?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function getAgents() { $url = $this->server.'helpdesk/agents?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function getTeams() { $url = $this->server.'helpdesk/teams?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function assignTicket() { $data = [ 'ticket_id' => 1, 'user' => 'vijay.sebastian@ladybirdweb.com', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($data, '', '&'); $url = $this->server.'helpdesk/assign?token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callPostApi($url, $data); return $respose; } public function getCustomers() { $search = [ 'search' => 'vij', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($search, '', '&'); $url = $this->server.'helpdesk/customers?token='.\Config::get('app.token'); $url = $url.'&'.$data; $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function getCustomer() { $search = [ 'user_id' => '1', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($search, '', '&'); $url = $this->server.'helpdesk/customer?token='.\Config::get('app.token'); $url = $url.'&'.$data; $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function getSearch() { $search = [ 'search' => 'api', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($search, '', '&'); $url = $this->server.'helpdesk/ticket-search?token='.\Config::get('app.token'); $url = $url.'&'.$data; $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function ticketThreads() { $search = [ 'id' => '1', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($search, '', '&'); $url = $this->server.'helpdesk/ticket-thread?token='.\Config::get('app.token'); $url = $url.'&'.$data; $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function url() { $search = [ 'url' => 'http://localhost/faveo-helpdesk-github/public/', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($search, '', '&'); $url = $this->server.'helpdesk/url?token='.\Config::get('app.token'); $url = $url.'&'.$data; $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function generateApiKey() { $url = $this->server.'helpdesk/api_key?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function getHelpTopic() { $url = $this->server.'helpdesk/help-topic?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function getSlaPlan() { $url = $this->server.'helpdesk/sla-plan?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function getPriority() { $url = $this->server.'helpdesk/priority?api_key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function getDepartment() { $url = $this->server.'helpdesk/department?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function getTickets() { $url = $this->server.'helpdesk/tickets?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function inbox() { $url = $this->server.'helpdesk/inbox?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function internalNote() { $data = [ 'ticketid' => '1', 'userid' => 1, 'body' => 'Testing the api internal note', 'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN', ]; $data = http_build_query($data, '', '&'); $url = $this->server.'helpdesk/internal-note?token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callPostApi($url, $data); return $respose; } public function trash() { $url = $this->server.'helpdesk/trash?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } public function myTickets() { try { $url = $this->server.'helpdesk/my-tickets?user_id=1&api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } catch (\Exception $e) { $error = $e->getMessage(); $line = $e->getLine(); $file = $e->getFile(); return response()->json(compact('error', 'file', 'line')); } } public function getTicketById() { try { $url = $this->server.'helpdesk/my-tickets?id=1&api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token'); $_this = new self(); $respose = $_this->callGetApi($url); return $respose; } catch (\Exception $e) { $error = $e->getMessage(); $line = $e->getLine(); $file = $e->getFile(); return response()->json(compact('error', 'file', 'line')); } } }