*/ class PriorityController extends Controller { public function __construct(PhpMailController $PhpMailController, NotificationController $NotificationController) { $this->PhpMailController = $PhpMailController; $this->NotificationController = $NotificationController; $this->middleware('auth'); } /** * Show the Inbox ticket list page. * * @return type response */ public function priorityIndex() { $user_status = CommonSettings::where('option_name', '=', 'user_priority')->first(); // dd( $user_status); return view('themes.default1.admin.helpdesk.manage.ticket_priority.index', compact('user_status')); } /** * Show the Inbox ticket list page. * * @return type response */ public function userPriorityIndex(Request $request) { try { $user_status = $request->user_settings_priority; CommonSettings::where('option_name', '=', 'user_priority')->update(['status' => $user_status]); return 'Your Status Updated'; } catch (Exception $e) { return Redirect()->back()->with('fails', $e->getMessage()); } } /** * @return type */ public function priorityIndex1() { try { $ticket = new Ticket_Priority(); $tickets = $ticket->select('priority_id', 'priority', 'priority_desc', 'priority_color', 'status', 'is_default', 'ispublic')->get(); return \Datatable::Collection($tickets) ->showColumns('priority', 'priority_desc') ->addColumn('priority_color', function ($model) { return ""; }) ->addColumn('status', function ($model) { if ($model->status == 1) { return "active"; } elseif ($model->status == 0) { Ticket_Priority::where('priority_id', '=', '$priority_id') ->update(['priority_id' => '']); return "inactive"; } }) ->addColumn('action', function ($model) { if ($model->is_default > 0) { return 'priority_id.'/edit')." class='btn btn-info btn-xs' disabled='disabled'>Edit  delete "; } else { return 'priority_id.'/edit')." class='btn btn-info btn-xs'>Edit Delete "; } }) ->searchColumns('priority') ->orderColumns('priority', 'priority_color') ->make(); } catch (Exception $ex) { return redirect()->back()->with('fails', $ex->getMessage()); } } /** * @return type */ public function priorityCreate() { return view('themes.default1.admin.helpdesk.manage.ticket_priority.create'); } public function priorityCreate1(PriorityRequest $request) { $tk_priority = new Ticket_Priority(); $tk_priority->priority = $request->priority; $tk_priority->status = $request->status; $tk_priority->priority_desc = $request->priority_desc; $tk_priority->priority_color = $request->priority_color; $tk_priority->ispublic = $request->ispublic; $tk_priority->save(); return \Redirect::route('priority.index')->with('success', Lang::get('lang.priority_successfully_created')); } /** * @param type $priority_id * * @return type */ public function priorityEdit($priority_id) { $tk_priority = Ticket_Priority::wherepriority_id($priority_id)->first(); return view('themes.default1.admin.helpdesk.manage.ticket_priority.edit', compact('tk_priority')); } /** * @param PriorityRequest $request * * @return type */ public function priorityEdit1(PriorityRequest $request) { $priority_id = $request->priority_id; $tk_priority = Ticket_Priority::findOrFail($priority_id); $tk_priority->priority = $request->priority; $tk_priority->status = $request->status; $tk_priority->priority_desc = $request->priority_desc; $tk_priority->priority_color = $request->priority_color; $tk_priority->ispublic = $request->ispublic; $tk_priority->save(); if ($request->input('default_priority') == 'on') { Ticket_Priority::where('is_default', '>', 0) ->update(['is_default' => 0]); Ticket_Priority::where('priority_id', '=', $priority_id) ->update(['is_default' => 1]); } return \Redirect::route('priority.index')->with('success', (Lang::get('lang.priority_successfully_updated'))); } /** * @param type $priority_id * * @return type */ public function destroy($priority_id) { $default_priority = Ticket_Priority::where('is_default', '>', '0')->first(); // dd($default_priority->is_default); $topic = DB::table('help_topic')->where('priority', '=', $priority_id)->update(['priority' => $default_priority->is_default]); // if ($topic > 0) { // if ($topic > 1) { // $text_topic = 'Emails'; // } else { // $text_topic = 'Email'; // } // $topic = '
  • '.Lang::get('lang.associated_help_topic_have_been_moved_to_default_sla').'
  • '; // } else { // $topic = ''; // } // dd('llll'); $tk_priority = Ticket_Priority::findOrFail($priority_id); $tk_priority->delete(); return \Redirect::route('priority.index')->with('success', (Lang::get('lang.delete_successfully'))); } }