@extends('themes.default1.agent.layout.agent') @section('Users') class="active" @stop @section('user-bar') active @stop @section('user') class="active" @stop @section('HeadInclude') @stop @section('PageHeader') @if($users->role == 'user')

{!! Lang::get('lang.user_profile') !!}

@elseif($users->role == 'agent')

{!! Lang::get('lang.agent_profile') !!}

@endif @stop @section('breadcrumbs') @stop @section('content') @if(Session::has('success1'))
{{Session::get('success1')}}
@endif @if(Session::has('fails1'))
{!! Lang::get('lang.alert') !!} ! {{Session::get('fails1')}}
@endif
User Image @if($users->first_name || $users->last_name)

{{$users->first_name}} {{$users->last_name}}

@else

{{$users->user_name}}

@endif
@if($users->user_name) @endif @if($users->role=='user') @endif @if($users->country_code) @endif @if($users->ext) @endif @if($users->mobile) @endif @if($users->phone_number) @endif @if($users->internal_note) @endif @if($users->twitterLink()!=="") @endif
{{-- detals table starts --}} id)->first(); // dd( $user->role); if ($users->role != 'user') { $open = count(App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '1')->get()); $tickets = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '2')->orderBy('id', 'DESC')->paginate(20); $counted = count(App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '2')->get()); $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '5')->get()); } if ($users->role == 'user') { $open = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '1')->get()); $tickets = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '2')->orderBy('id', 'DESC')->paginate(20); $counted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '3')->get()); $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '5')->get()); // dd($deleted); } ?>
@if(Auth::user()->role == 'admin')
@if($users->role=='user')

{!! Lang::get('lang.user_report') !!}

@endif @if($users->role=='agent')

{!! Lang::get('lang.agent_report') !!}

@endif
{!! Form::label('date', Lang::get("lang.start_date").':') !!} {!! Form::text('start_date',null,['class'=>'form-control','id'=>'datepicker4'])!!}
first(); if ($start_date != null) { $created_date = $start_date->created_at; $created_date = explode(' ', $created_date); $created_date = $created_date[0]; $start_date = date("m/d/Y", strtotime($created_date . ' -1 months')); } else { $start_date = date("m/d/Y", strtotime(date("m/d/Y") . ' -1 months')); } ?>
{!! Form::label('start_time', Lang::get("lang.end_date").':') !!} {!! Form::text('end_date',null,['class'=>'form-control','id'=>'datetimepicker3'])!!}
{!! Form::label('filter', Lang::get("lang.filter").':') !!}
@if($users->role=='user')
  {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.created') !!}
@endif @if($users->role=='agent')
  {!! Lang::get('lang.assign_tickets') !!}
@endif
  {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.reopen') !!}
  {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.closed') !!}
@endif {{-- MODAL POPUPS --}} id)->first(); if($assign_org_id) {$organization=App\Model\helpdesk\Agent_panel\Organization::where('id','=',$assign_org_id->org_id)->first();} ?> @if($assign_org_id) @endif
@stop