FaveoHELPDESK
{{$thread->title}}
source)->first();
$ticket_source = $ticket_source->value;
$user = App\User::where('id', '=', $tickets->user_id)->first(); ?>
id)->get(); ?>
@foreach($response as $last)
created_at; ?>
@endforeach
status)->first(); ?>
priority_id)->first(); ?>
help_topic_id)->first(); ?>
help_topic_id)->first(); ?>
department)->first(); ?>
| |
Status: | {{$status->state}} |
Priority: | {{$priority->priority}} |
Department: | {{$dept->name}} |
Email: | {{$user->email}} |
Phone: | {{$user->mobile}} |
Source: | {{$ticket_source}} |
Help Topic: | {{$help_topic->topic}} |
id)->get(); ?>
@foreach($conversations as $conversation)
user_id)->first();
?>
is_internal) { ?>
role == 'agent' || $role->role == 'admin') { ?>
role == 'user') { ?>
id)->first();
if($attachment == null ) {
$body = $conversation->body;
}
else {
// dd($attachment->file);
// print $attachment->file;
// header("Content-type: image/jpeg");
// echo "
";
$body = $conversation->body;
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id','=',$conversation->id)->orderBy('id', 'DESC')->get();
// $i = 0;
foreach($attachments as $attachment)
{
// $i++;
if($attachment->type == 'pdf')
{
// echo "hello";
}elseif($attachment->type == 'docx')
{
// echo "hello";
}
else
{
$image = @imagecreatefromstring($attachment->file);
ob_start();
imagejpeg($image, null, 80);
$data = ob_get_contents();
ob_end_clean();
$var = '
';
// echo $var;
// echo $attachment->name;
// $body = explode($attachment->name, $body);
$body = str_replace($attachment->name, "data:image/jpg;base64," . base64_encode($data), $body);
$string = $body;
$start = "";
$end = "";
if(strpos($string,$start) == false || strpos($string,$start) == false)
{
}
else
{
$ini = strpos($string,$start);
$ini += strlen($start);
$len = strpos($string,$end,$ini) - $ini;
$parsed = substr($string,$ini,$len);
$body2 = $parsed;
$body = str_replace($body2 ," " ,$body);
}
}
}
// echo $body;
// $body = explode($attachment->file, $body);
// $body = $body[0];
}
?>
";
$end = "";
if(strpos($string,$start) == false || strpos($string,$start) == false)
{
}
else
{
$ini = strpos($string,$start);
$ini += strlen($start);
$len = strpos($string,$end,$ini) - $ini;
$parsed = substr($string,$ini,$len);
$body2 = $parsed;
$body = str_replace($body2 ," " ,$body);
}
?>
{{date_format($conversation->created_at, 'd/m/Y H:i:s')}}
{!! $body !!}
@endforeach