*/ class SettingsController2 extends Controller { /** * Create a new controller instance. * * @return void */ public function __construct() { // $this->smtp(); $this->middleware('auth'); $this->middleware('roles'); } /** * Main Settings Page. * * @return type view */ public function settings() { return view('themes.default1.admin.helpdesk.setting'); } public function notificationSettings() { return view('themes.default1.admin.helpdesk.settings.notification'); } public function deleteReadNoti() { $markasread = UserNotification::where('is_read', '=', 1)->get(); foreach ($markasread as $mark) { $mark->delete(); \App\Model\helpdesk\Notification\Notification::whereId($mark->notification_id)->delete(); } return redirect()->back()->with('success', 'You have deleted all the read notifications'); } public function deleteNotificationLog() { $days = Input::get('no_of_days'); $date = new DateTime(); $date->modify($days.' day'); $formatted_date = $date->format('Y-m-d H:i:s'); $markasread = DB::table('user_notification')->where('created_at', '<=', $formatted_date)->get(); foreach ($markasread as $mark) { $mark->delete(); \App\Model\helpdesk\Notification\Notification::whereId($mark->notification_id)->delete(); } return redirect()->back()->with('success', 'You have deleted all the notification records since '.$days.' days.'); } /** * @param int $id * @param $compant instance of company table * * get the form for company setting page * * @return Response */ public function getStatuses() { try { /* fetch the values of company from company table */ $statuss = \DB::table('ticket_status')->get(); /* Direct to Company Settings Page */ return view('themes.default1.admin.helpdesk.settings.status', compact('statuss')); } catch (Exception $e) { return redirect()->back()->with('fails', $e->errorInfo[2]); } } /** * @param int $id * @param $compant instance of company table * * get the form for company setting page * * @return Response */ public function editStatuses($id) { try { /* fetch the values of company from company table */ $statuss = \App\Model\helpdesk\Ticket\Ticket_Status::whereId($id)->first(); $statuss->name = Input::get('name'); $statuss->icon_class = Input::get('icon_class'); $statuss->email_user = Input::get('email_user'); $statuss->sort = Input::get('sort'); $delete = Input::get('delete'); if ($delete == 'yes') { $statuss->state = 'delete'; } else { $statuss->state = Input::get('state'); } $statuss->sort = Input::get('sort'); $statuss->save(); /* Direct to Company Settings Page */ return redirect()->back()->with('success', 'Status has been updated!'); } catch (Exception $e) { return redirect()->back()->with('fails', $e->errorInfo[2]); } } public function createStatuses(\App\Model\helpdesk\Ticket\Ticket_Status $statuss) { // try { /* fetch the values of company from company table */ $statuss->name = Input::get('name'); $statuss->icon_class = Input::get('icon_class'); $statuss->email_user = Input::get('email_user'); $statuss->sort = Input::get('sort'); $delete = Input::get('delete'); if ($delete == 'yes') { $statuss->state = 'delete'; } else { $statuss->state = Input::get('state'); } $statuss->sort = Input::get('sort'); $statuss->save(); /* Direct to Company Settings Page */ return redirect()->back()->with('success', 'Status has been created!'); // } catch (Exception $ex) { // return redirect()->back()->with('fails', $ex->errorInfo[2]); // } } public function deleteStatuses($id) { try { if ($id > 5) { /* fetch the values of company from company table */ \App\Model\helpdesk\Ticket\Ticket_Status::whereId($id)->delete(); /* Direct to Company Settings Page */ return redirect()->back()->with('success', 'Status has been deleted'); } else { return redirect()->back()->with('failed', 'You cannot delete this status'); } } catch (Exception $e) { return redirect()->back()->with('fails', $e->errorInfo[2]); } } /** * @param int $id * @param $compant instance of company table * * get the form for company setting page * * @return Response */ public function getcompany(Company $company) { try { /* fetch the values of company from company table */ $companys = $company->whereId('1')->first(); /* Direct to Company Settings Page */ return view('themes.default1.admin.helpdesk.settings.company', compact('companys')); } catch (Exception $e) { return redirect()->back()->with('fails', $e->getMessage()); } } /** * Update the specified resource in storage. * * @param type int $id * @param type Company $company * @param type CompanyRequest $request * * @return Response */ public function postcompany($id, Company $company, CompanyRequest $request) { /* fetch the values of company request */ $companys = $company->whereId('1')->first(); if (Input::file('logo')) { $name = Input::file('logo')->getClientOriginalName(); $destinationPath = 'lb-faveo/media/company/'; $fileName = rand(0000, 9999).'.'.$name; Input::file('logo')->move($destinationPath, $fileName); $companys->logo = $fileName; } if ($request->input('use_logo') == null) { $companys->use_logo = '0'; } /* Check whether function success or not */ try { $companys->fill($request->except('logo'))->save(); /* redirect to Index page with Success Message */ return redirect('getcompany')->with('success', 'Company Updated Successfully'); } catch (Exception $e) { /* redirect to Index page with Fails Message */ return redirect('getcompany')->with('fails', 'Company can not Updated'.'
  • '.$e->getMessage().'
  • '); } } /** * function to delete system logo. * * @return type string */ public function deleteLogo() { $path = $_GET['data1']; //get file path of logo image if (!unlink($path)) { return 'false'; } else { $companys = Company::where('id', '=', 1)->first(); $companys->logo = null; $companys->use_logo = '0'; $companys->save(); return 'true'; } // return $res; } /** * get the form for System setting page. * * @param type System $system * @param type Department $department * @param type Timezones $timezone * @param type Date_format $date * @param type Date_time_format $date_time * @param type Time_format $time * * @return type Response */ public function getsystem(System $system, Department $department, Timezones $timezone, Date_format $date, Date_time_format $date_time, Time_format $time) { try { /* fetch the values of system from system table */ $systems = $system->whereId('1')->first(); /* Fetch the values from Department table */ $departments = $department->get(); /* Fetch the values from Timezones table */ $timezones = $timezone->get(); /* Direct to System Settings Page */ return view('themes.default1.admin.helpdesk.settings.system', compact('systems', 'departments', 'timezones', 'time', 'date', 'date_time')); } catch (Exception $e) { return redirect()->back()->with('fails', $e->getMessage()); } } /** * Update the specified resource in storage. * * @param type int $id * @param type System $system * @param type SystemRequest $request * * @return type Response */ public function postsystem($id, System $system, SystemRequest $request) { try { // dd($request); /* fetch the values of system request */ $systems = $system->whereId('1')->first(); /* fill the values to coompany table */ /* Check whether function success or not */ $systems->fill($request->input())->save(); /* redirect to Index page with Success Message */ return redirect('getsystem')->with('success', 'System Updated Successfully'); } catch (Exception $e) { /* redirect to Index page with Fails Message */ return redirect('getsystem')->with('fails', 'System can not Updated'.'
  • '.$e->getMessage().'
  • '); } } /** * get the form for Ticket setting page. * * @param type Ticket $ticket * @param type Sla_plan $sla * @param type Help_topic $topic * @param type Priority $priority * * @return type Response */ public function getticket(Ticket $ticket, Sla_plan $sla, Help_topic $topic, Ticket_Priority $priority) { try { /* fetch the values of ticket from ticket table */ $tickets = $ticket->whereId('1')->first(); /* Fetch the values from SLA Plan table */ $slas = $sla->get(); /* Fetch the values from Help_topic table */ $topics = $topic->get(); /* Direct to Ticket Settings Page */ return view('themes.default1.admin.helpdesk.settings.ticket', compact('tickets', 'slas', 'topics', 'priority')); } catch (Exception $e) { return redirect()->back()->with('fails', $e->getMessage()); } } /** * Update the specified resource in storage. * * @param type int $id * @param type Ticket $ticket * @param type Request $request * * @return type Response */ public function postticket($id, Ticket $ticket, Request $request) { try { /* fetch the values of ticket request */ $tickets = $ticket->whereId('1')->first(); /* fill the values to coompany table */ $tickets->fill($request->except('captcha', 'claim_response', 'assigned_ticket', 'answered_ticket', 'agent_mask', 'html', 'client_update'))->save(); /* insert checkbox to Database */ $tickets->captcha = $request->input('captcha'); $tickets->claim_response = $request->input('claim_response'); $tickets->assigned_ticket = $request->input('assigned_ticket'); $tickets->answered_ticket = $request->input('answered_ticket'); $tickets->agent_mask = $request->input('agent_mask'); $tickets->html = $request->input('html'); $tickets->client_update = $request->input('client_update'); $tickets->collision_avoid = $request->input('collision_avoid'); /* Check whether function success or not */ $tickets->save(); /* redirect to Index page with Success Message */ return redirect('getticket')->with('success', 'Ticket Updated Successfully'); } catch (Exception $e) { /* redirect to Index page with Fails Message */ return redirect('getticket')->with('fails', 'Ticket can not Updated'.'
  • '.$e->getMessage().'
  • '); } } /** * get the form for Email setting page. * * @param type Email $email * @param type Template $template * @param type Emails $email1 * * @return type Response */ public function getemail(Email $email, Template $template, Emails $email1) { try { /* fetch the values of email from Email table */ $emails = $email->whereId('1')->first(); /* Fetch the values from Template table */ $templates = $template->get(); /* Fetch the values from Emails table */ $emails1 = $email1->get(); /* Direct to Email Settings Page */ return view('themes.default1.admin.helpdesk.settings.email', compact('emails', 'templates', 'emails1')); } catch (Exception $e) { return redirect()->back()->with('fails', $e->getMessage()); } } /** * Update the specified resource in storage. * * @param type int $id * @param type Email $email * @param type EmailRequest $request * * @return type Response */ public function postemail($id, Email $email, EmailRequest $request) { try { /* fetch the values of email request */ $emails = $email->whereId('1')->first(); /* fill the values to email table */ $emails->fill($request->except('email_fetching', 'all_emails', 'email_collaborator', 'strip', 'attachment'))->save(); /* insert checkboxes to database */ // $emails->email_fetching = $request->input('email_fetching'); // $emails->notification_cron = $request->input('notification_cron'); $emails->all_emails = $request->input('all_emails'); $emails->email_collaborator = $request->input('email_collaborator'); $emails->strip = $request->input('strip'); $emails->attachment = $request->input('attachment'); /* Check whether function success or not */ $emails->save(); /* redirect to Index page with Success Message */ return redirect('getemail')->with('success', 'Email Updated Successfully'); } catch (Exception $e) { /* redirect to Index page with Fails Message */ return redirect('getemail')->with('fails', 'Email can not Updated'.'
  • '.$e->getMessage().'
  • '); } } /** * get the form for cron job setting page. * * @param type Email $email * @param type Template $template * @param type Emails $email1 * * @return type Response */ public function getSchedular(Email $email, Template $template, Emails $email1) { // try { /* fetch the values of email from Email table */ $emails = $email->whereId('1')->first(); /* Fetch the values from Template table */ $templates = $template->get(); /* Fetch the values from Emails table */ $emails1 = $email1->get(); return view('themes.default1.admin.helpdesk.settings.crone', compact('emails', 'templates', 'emails1')); // } catch { // } } /** * Update the specified resource in storage for cron job. * * @param type Email $email * @param type EmailRequest $request * * @return type Response */ public function postSchedular(Email $email, Template $template, Emails $email1, Request $request) { // dd($request); try { /* fetch the values of email request */ $emails = $email->whereId('1')->first(); if ($request->email_fetching) { $emails->email_fetching = $request->email_fetching; } else { $emails->email_fetching = 0; } if ($request->notification_cron) { $emails->notification_cron = $request->notification_cron; } else { $emails->notification_cron = 0; } $emails->save(); /* redirect to Index page with Success Message */ return redirect('job-scheduler')->with('success', Lang::get('lang.job-scheduler-success')); } catch (Exception $e) { /* redirect to Index page with Fails Message */ return redirect('job-scheduler')->with('fails', Lang::get('lang.job-scheduler-error').'
  • '.$e->getMessage().'
  • '); } } /** * get the form for Access setting page. * * @param type Access $access * * @return type Response */ // public function getaccess(Access $access) { // try { // /* fetch the values of access from access table */ // $accesses = $access->whereId('1')->first(); // // Direct to Access Settings Page // return view('themes.default1.admin.helpdesk.settings.access', compact('accesses')); // } catch (Exception $e) { // return view('404'); // } // } /** * Update the specified resource in storage. * * @param type Access $access * @param type Request $request * * @return type Response */ // public function postaccess(Access $access, Request $request) { // try { // /* fetch the values of access request */ // $accesses = $access->whereId('1')->first(); // /* fill the values to access table */ // $accesses->fill($request->except('password_reset', 'bind_agent_ip', 'reg_require', 'quick_access'))->save(); // /* insert checkbox value to DB */ // $accesses->password_reset = $request->input('password_reset'); // $accesses->bind_agent_ip = $request->input('bind_agent_ip'); // $accesses->reg_require = $request->input('reg_require'); // $accesses->quick_access = $request->input('quick_access'); // /* Check whether function success or not */ // if ($accesses->save() == true) { // /* redirect to Index page with Success Message */ // return redirect('getaccess')->with('success', 'Access Updated Successfully'); // } else { // /* redirect to Index page with Fails Message */ // return redirect('getaccess')->with('fails', 'Access can not Updated'); // } // } catch (Exception $e) { // /* redirect to Index page with Fails Message */ // return redirect('getaccess')->with('fails', 'Access can not Updated'); // } // } /** * get the form for Responder setting page. * * @param type Responder $responder * * @return type Response */ public function getresponder(Responder $responder) { try { /* fetch the values of responder from responder table */ $responders = $responder->whereId('1')->first(); /* Direct to Responder Settings Page */ return view('themes.default1.admin.helpdesk.settings.responder', compact('responders')); } catch (Exception $e) { return redirect()->back()->with('fails', $e->getMessage()); } } /** * Update the specified resource in storage. * * @param type Responder $responder * @param type Request $request * * @return type */ public function postresponder(Responder $responder, Request $request) { try { /* fetch the values of responder request */ $responders = $responder->whereId('1')->first(); /* insert Checkbox value to DB */ $responders->new_ticket = $request->input('new_ticket'); $responders->agent_new_ticket = $request->input('agent_new_ticket'); $responders->submitter = $request->input('submitter'); $responders->participants = $request->input('participants'); $responders->overlimit = $request->input('overlimit'); /* fill the values to coompany table */ /* Check whether function success or not */ $responders->save(); /* redirect to Index page with Success Message */ return redirect('getresponder')->with('success', 'Responder Updated Successfully'); } catch (Exception $e) { /* redirect to Index page with Fails Message */ return redirect('getresponder')->with('fails', 'Responder can not Updated'.'
  • '.$e->getMessage().'
  • '); } } /** * get the form for Alert setting page. * * @param type Alert $alert * * @return type Response */ public function getalert(Alert $alert) { try { /* fetch the values of alert from alert table */ $alerts = $alert->whereId('1')->first(); /* Direct to Alert Settings Page */ return view('themes.default1.admin.helpdesk.settings.alert', compact('alerts')); } catch (Exception $e) { return redirect()->back()->with('fails', $e->getMessage()); } } /** * Update the specified resource in storage. * * @param type $id * @param type Alert $alert * @param type Request $request * * @return type Response */ public function postalert($id, Alert $alert, Request $request) { try { /* fetch the values of alert request */ $alerts = $alert->whereId('1')->first(); /* Insert Checkbox to DB */ $alerts->assignment_status = $request->input('assignment_status'); $alerts->ticket_status = $request->input('ticket_status'); $alerts->overdue_department_member = $request->input('overdue_department_member'); $alerts->sql_error = $request->input('sql_error'); $alerts->excessive_failure = $request->input('excessive_failure'); $alerts->overdue_status = $request->input('overdue_status'); $alerts->overdue_assigned_agent = $request->input('overdue_assigned_agent'); $alerts->overdue_department_manager = $request->input('overdue_department_manager'); $alerts->internal_status = $request->input('internal_status'); $alerts->internal_last_responder = $request->input('internal_last_responder'); $alerts->internal_assigned_agent = $request->input('internal_assigned_agent'); $alerts->internal_department_manager = $request->input('internal_department_manager'); $alerts->assignment_assigned_agent = $request->input('assignment_assigned_agent'); $alerts->assignment_team_leader = $request->input('assignment_team_leader'); $alerts->assignment_team_member = $request->input('assignment_team_member'); $alerts->system_error = $request->input('system_error'); $alerts->transfer_department_member = $request->input('transfer_department_member'); $alerts->transfer_department_manager = $request->input('transfer_department_manager'); $alerts->transfer_assigned_agent = $request->input('transfer_assigned_agent'); $alerts->transfer_status = $request->input('transfer_status'); $alerts->message_organization_accmanager = $request->input('message_organization_accmanager'); $alerts->message_department_manager = $request->input('message_department_manager'); $alerts->message_assigned_agent = $request->input('message_assigned_agent'); $alerts->message_last_responder = $request->input('message_last_responder'); $alerts->message_status = $request->input('message_status'); $alerts->ticket_organization_accmanager = $request->input('ticket_organization_accmanager'); $alerts->ticket_department_manager = $request->input('ticket_department_manager'); $alerts->ticket_department_member = $request->input('ticket_department_member'); $alerts->ticket_admin_email = $request->input('ticket_admin_email'); if ($request->input('system_error') == null) { $str = '%0%'; $path = app_path('../config/app.php'); $content = \File::get($path); $content = str_replace('%1%', $str, $content); \File::put($path, $content); } else { $str = '%1%'; $path = app_path('../config/app.php'); $content = \File::get($path); $content = str_replace('%0%', $str, $content); \File::put($path, $content); } /* fill the values to coompany table */ /* Check whether function success or not */ $alerts->save(); /* redirect to Index page with Success Message */ return redirect('getalert')->with('success', 'Alert Updated Successfully'); } catch (Exception $e) { /* redirect to Index page with Fails Message */ return redirect('getalert')->with('fails', 'Alert can not Updated'.'
  • '.$e->getMessage().'
  • '); } } /** * To display the list of ratings in the system. * * @return type View */ public function RatingSettings() { $ratings = DB::table('settings_ratings')->get(); return view('themes.default1.admin.helpdesk.settings.ratings', compact('ratings')); } /** * To store rating data. * * @return type Redirect */ public function PostRatingSettings($slug) { $name = Input::get('rating_name'); $publish = Input::get('publish'); $modify = Input::get('modify'); DB::table('settings_ratings')->whereSlug($slug)->update(['rating_name' => $name, 'publish' => $publish, 'modify' => $modify]); return redirect()->back()->with('success', 'Successfully updated'); } public function createRating() { $name = Input::get('rating_name'); $publish = Input::get('publish'); $modify = Input::get('modify'); DB::table('settings_ratings')->insert(['rating_name' => $name, 'publish' => $publish, 'modify' => $modify]); return redirect()->back()->with('success', 'Successfully created this rating'); } /** * To delete a type of rating. * * @return type Redirect */ public function RatingDelete($slug) { DB::table('settings_ratings')->whereSlug($slug)->delete(); return redirect()->back()->with('success', 'Successfully Deleted'); } /** * Generate Api key. * * @return type json */ public function generateApiKey() { $key = str_random(32); return $key; } }