group(function () { Route::middleware('install', 'update')->group(function () { \Illuminate\Support\Facades\Auth::routes(); Route::post('login', [Auth\AuthController::class, 'postLogin'])->name('post.login'); Route::post('auth/register', [Auth\AuthController::class, 'postRegister'])->name('post.register'); Route::post('password/reset', [Auth\PasswordController::class, 'reset'])->name('post.reset'); Route::get('auth/logout', [Auth\AuthController::class, 'getLogout'])->name('get.logout'); Route::get('social/login/redirect/{provider}/{redirect?}', [Auth\AuthController::class, 'redirectToProvider'])->name('social.login'); Route::get('social/login/{provider}', [Auth\AuthController::class, 'handleProviderCallback'])->name('social.login.callback'); Route::get('social-sync', [Client\helpdesk\GuestController::class, 'sync'])->name('social.sync'); }); /* |------------------------------------------------------------------------------- | @Anjali |------------------------------------------------------------------------------- | Here is defining entire routes for the Admin Panel | */ Route::get('password/email/{one?}/{two?}/{three?}/{four?}/{five?}', [Auth\PasswordController::class, 'getEmail'])->name('password.email'); Breadcrumbs::register('password.email', function ($breadcrumbs) { $breadcrumbs->parent('/'); $breadcrumbs->push('Login', url('auth/login')); $breadcrumbs->push('Forgot Password', url('password/email')); }); // register page Route::get('auth/register/{one?}/{two?}/{three?}/{four?}/{five?}', [Auth\AuthController::class, 'getRegister'])->name('auth.register'); Breadcrumbs::register('auth.register', function ($breadcrumbs) { $breadcrumbs->parent('/'); $breadcrumbs->push('Login', url('auth/login')); $breadcrumbs->push('Create Account', url('auth/register')); }); // Auth login Route::get('auth/login/{one?}/{two?}/{three?}/{four?}/{five?}', [Auth\AuthController::class, 'getLogin'])->name('auth.login'); Route::post('auth/login', [Auth\AuthController::class, 'postLogin'])->name('auth.post.login'); Route::match(['get', 'post'], 'user/search', [Client\kb\UserController::class, 'search'])->name('client.search'); Breadcrumbs::register('auth.login', function ($breadcrumbs) { // $breadcrumbs->parent('/'); // $breadcrumbs->push('Create Account', url('auth/register')); // $breadcrumbs->push('Login', url('auth/login')); }); Route::get('account/activate/{token}', [Auth\AuthController::class, 'accountActivate'])->name('account.activate'); Route::get('getmail/{token}', [Auth\AuthController::class, 'getMail']); Route::get('verify-otp', [Auth\AuthController::class, 'getVerifyOTP'])->name('otp-verification'); Route::post('verify-otp', [Auth\AuthController::class, 'verifyOTP'])->name('otp-verification'); Route::post('resend/opt', [Auth\AuthController::class, 'resendOTP'])->name('resend-otp'); /* |------------------------------------------------------------------------------- | Admin Routes |------------------------------------------------------------------------------- | Here is defining entire routes for the Admin Panel | */ Route::middleware('install', 'roles', 'auth', 'update')->group(function () { //Notification marking Route::post('mark-read/{id}', [Common\NotificationController::class, 'markRead']); Route::post('mark-all-read/{id}', [Common\NotificationController::class, 'markAllRead']); Route::get('notifications-list', [Common\NotificationController::class, 'show'])->name('notification.list'); Route::post('notification-delete/{id}', [Common\NotificationController::class, 'delete'])->name('notification.delete'); Route::get('notifications-list/delete', [Common\NotificationController::class, 'deleteAll'])->name('notification.delete.all'); Route::get('settings-notification', [Admin\helpdesk\SettingsController::class, 'notificationSettings'])->name('notification.settings'); Route::get('delete-read-notification', [Admin\helpdesk\SettingsController::class, 'deleteReadNoti']); Route::post('delete-notification-log', [Admin\helpdesk\SettingsController::class, 'deleteNotificationLog']); // resource is a function to process create,edit,read and delete Route::resource('groups', Admin\helpdesk\GroupController::class); // for group module, for CRUD Route::resource('departments', Admin\helpdesk\DepartmentController::class); // for departments module, for CRUD Route::resource('teams', Admin\helpdesk\TeamController::class); // in teams module, for CRUD Route::get('/teams/show/{id}', [Admin\helpdesk\TeamController::class, 'show'])->name('teams.show'); /* Get Team View */ Breadcrumbs::register('teams.show', function ($breadcrumbs) { $breadcrumbs->parent('teams.index'); $breadcrumbs->push(Lang::get('lang.show'), url('teams/{teams}/show')); }); Route::get('getshow/{id}', [Admin\helpdesk\TeamController::class, 'getshow'])->name('teams.getshow.list'); Route::resource('agents', Admin\helpdesk\AgentController::class); // in agents module, for CRUD Route::resource('emails', Admin\helpdesk\EmailsController::class); // in emails module, for CRUD Route::resource('banlist', Admin\helpdesk\BanlistController::class); // in banlist module, for CRUD Route::get('banlist/delete/{id}', [Admin\helpdesk\BanlistController::class, 'delete'])->name('banlist.delete'); // in banlist module, for CRUD /* * Templates */ Route::resource('templates', Common\TemplateController::class); Route::get('get-templates', [Common\TemplateController::class, 'GetTemplates']); Route::get('templates-delete', [Common\TemplateController::class, 'destroy']); Route::get('testmail/{id}', [Common\TemplateController::class, 'mailtest']); Route::resource('template-sets', Common\TemplateSetController::class); // in template module, for CRUD Route::get('delete-sets/{id}', [Common\TemplateSetController::class, 'deleteSet'])->name('sets.delete'); Route::get('show-template/{id}', [Common\TemplateController::class, 'showTemplate'])->name('show.templates'); Route::get('activate-templateset/{name}', [Common\TemplateSetController::class, 'activateSet'])->name('active.template-set'); Route::resource('template', Admin\helpdesk\TemplateController::class); // in template module, for CRUD Route::get('list-directories', [Admin\helpdesk\TemplateController::class, 'listdirectories']); Route::get('activate-set/{dir}', [Admin\helpdesk\TemplateController::class, 'activateset'])->name('active.set'); Route::get('list-templates/{template}/{directory}', [Admin\helpdesk\TemplateController::class, 'listtemplates'])->name('template.list'); Route::get('read-templates/{template}/{directory}', [Admin\helpdesk\TemplateController::class, 'readtemplate'])->name('template.read'); Route::patch('write-templates/{contents}/{directory}', [Admin\helpdesk\TemplateController::class, 'writetemplate'])->name('template.write'); Route::post('create-templates', [Admin\helpdesk\TemplateController::class, 'createtemplate'])->name('template.createnew'); Route::get('delete-template/{template}/{path}', [Admin\helpdesk\TemplateController::class, 'deletetemplate'])->name('templates.delete'); Route::get('getdiagno', [Admin\helpdesk\TemplateController::class, 'formDiagno'])->name('getdiagno'); // for getting form for diagnostic Route::post('postdiagno', [Admin\helpdesk\TemplateController::class, 'postDiagno'])->name('postdiagno'); // for getting form for diagnostic Route::resource('helptopic', Admin\helpdesk\HelptopicController::class); // in helptopics module, for CRUD Route::resource('sla', Admin\helpdesk\SlaController::class); // in SLA Plan module, for CRUD Route::resource('forms', Admin\helpdesk\FormController::class); Route::get('forms/add-child/{formid}', [Admin\helpdesk\FormController::class, 'addChildForm'])->name('forms.add.child'); Route::post('forms/field/{fieldid}/child', [Admin\helpdesk\FormController::class, 'addChild'])->name('forms.field.child'); Route::get('forms/render/child', [Admin\helpdesk\FormController::class, 'renderChild'])->name('forms.field.child'); Route::get('delete-forms/{id}', [Admin\helpdesk\FormController::class, 'delete'])->name('forms.delete'); //$router->model('id','getcompany'); Route::get('job-scheduler', [Admin\helpdesk\SettingsController::class, 'getSchedular'])->name('get.job.scheder'); //to get ob scheduler form page Route::patch('post-scheduler', [Admin\helpdesk\SettingsController::class, 'postSchedular'])->name('post.job.scheduler'); //to update job scheduler Route::get('agent-profile-page/{id}', [Admin\helpdesk\AgentController::class, 'agent_profile'])->name('agent.profile.page'); Route::get('getcompany', [Admin\helpdesk\SettingsController::class, 'getcompany'])->name('getcompany'); // direct to company setting page Route::patch('postcompany/{id}', [Admin\helpdesk\SettingsController::class, 'postcompany']); // Updating the Company table with requests Route::get('delete-logo', [Admin\helpdesk\SettingsController::class, 'deleteLogo'])->name('delete.logo'); // deleting a logo Route::get('getsystem', [Admin\helpdesk\SettingsController::class, 'getsystem'])->name('getsystem'); // direct to system setting page Route::patch('postsystem/{id}', [Admin\helpdesk\SettingsController::class, 'postsystem']); // Updating the System table with requests Route::get('getticket', [Admin\helpdesk\SettingsController::class, 'getticket'])->name('getticket'); // direct to ticket setting page Route::patch('postticket/{id}', [Admin\helpdesk\SettingsController::class, 'postticket']); // Updating the Ticket table with requests Route::get('getemail', [Admin\helpdesk\SettingsController::class, 'getemail'])->name('getemail'); // direct to email setting page Route::get('ticket/tooltip', [Agent\helpdesk\TicketController::class, 'getTooltip'])->name('ticket.tooltip'); Route::patch('postemail/{id}', [Admin\helpdesk\SettingsController::class, 'postemail']); // Updating the Email table with requests // Route::get('getaccess', 'Admin\helpdesk\SettingsController@getaccess'); // direct to access setting page // Route::patch('postaccess/{id}', 'Admin\helpdesk\SettingsController@postaccess'); // Updating the Access table with requests Route::get('getresponder', [Admin\helpdesk\SettingsController::class, 'getresponder'])->name('getresponder'); // direct to responder setting page Route::patch('postresponder/{id}', [Admin\helpdesk\SettingsController::class, 'postresponder']); // Updating the Responder table with requests Route::get('getalert', [Admin\helpdesk\SettingsController::class, 'getalert'])->name('getalert'); // direct to alert setting page Route::patch('postalert/{id}', [Admin\helpdesk\SettingsController::class, 'postalert']); // Updating the Alert table with requests // Templates Route::get('security', [Admin\helpdesk\SecurityController::class, 'index'])->name('security.index'); // direct to security setting page Route::resource('close-workflow', Admin\helpdesk\CloseWrokflowController::class); // direct to security setting page Route::resource('close-workflow', Admin\helpdesk\CloseWrokflowController::class); // direct to security setting page Route::patch('security/{id}', [Admin\helpdesk\SecurityController::class, 'update'])->name('securitys.update'); // direct to security setting page Route::get('setting-status', [Admin\helpdesk\SettingsController::class, 'getStatuses'])->name('statuss.index'); // direct to status setting page Route::patch('status-update/{id}', [Admin\helpdesk\SettingsController::class, 'editStatuses'])->name('statuss.update'); Route::get('status/edit/{id}', [Admin\helpdesk\SettingsController::class, 'getEditStatuses'])->name('status.edit'); Route::post('status-create', [Admin\helpdesk\SettingsController::class, 'createStatuses'])->name('statuss.create'); Route::get('status-delete/{id}', [Admin\helpdesk\SettingsController::class, 'deleteStatuses'])->name('statuss.delete'); Route::get('ticket/status/{id}/{state}', [Agent\helpdesk\TicketController::class, 'updateStatuses'])->name('statuss.state'); Route::get('getratings', [Admin\helpdesk\SettingsController::class, 'RatingSettings'])->name('ratings.index'); Route::get('deleter/{rating}', [Admin\helpdesk\SettingsController::class, 'RatingDelete'])->name('ratings.delete'); Route::get('create-ratings', [Admin\helpdesk\SettingsController::class, 'createRating'])->name('rating.create'); Route::post('store-ratings', [Admin\helpdesk\SettingsController::class, 'storeRating'])->name('rating.store'); Route::get('editratings/{slug}', [Admin\helpdesk\SettingsController::class, 'editRatingSettings'])->name('rating.edit'); Route::patch('postratings/{slug}', [Admin\helpdesk\SettingsController::class, 'PostRatingSettings'])->name('settings.rating'); Route::get('remove-user-org/{id}', [Agent\helpdesk\UserController::class, 'removeUserOrg'])->name('removeuser.org'); Route::get('admin-profile', [Admin\helpdesk\ProfileController::class, 'getProfile'])->name('admin-profile'); /* User profile edit get */ Route::get('admin-profile-edit', [Admin\helpdesk\ProfileController::class, 'getProfileedit']); /* Admin profile get */ Route::patch('admin-profile', [Admin\helpdesk\ProfileController::class, 'postProfileedit']); /* Admin Profile Post */ Route::patch('admin-profile-password', [Admin\helpdesk\ProfileController::class, 'postProfilePassword']); /* Admin Profile Password Post */ Route::get('widgets', [Common\SettingsController::class, 'widgets'])->name('widgets'); /* get the create footer page for admin */ Route::get('list-widget', [Common\SettingsController::class, 'list_widget']); /* get the list widget page for admin */ Route::post('edit-widget/{id}', [Common\SettingsController::class, 'edit_widget']); /* get the create footer page for admin */ Route::get('social-buttons', [Common\SettingsController::class, 'social_buttons'])->name('social.buttons'); /* get the create footer page for admin */ Route::get('list-social-buttons', [Common\SettingsController::class, 'list_social_buttons'])->name('list.social.buttons'); /* get the list widget page for admin */ Route::post('edit-widget/{id}', [Common\SettingsController::class, 'edit_social_buttons']); /* get the create footer page for admin */ Route::get('version-check', [Common\SettingsController::class, 'version_check'])->name('version-check'); /* Check version */ Route::post('post-version-check', [Common\SettingsController::class, 'post_version_check'])->name('post-version-check'); /* post Check version */ Route::get('admin', [Admin\helpdesk\SettingsController::class, 'settings'])->name('setting'); Route::get('plugins', [Common\SettingsController::class, 'Plugins'])->name('plugins'); Route::get('getplugin', [Common\SettingsController::class, 'GetPlugin'])->name('get.plugin'); Route::post('post-plugin', [Common\SettingsController::class, 'PostPlugins'])->name('post.plugin'); Route::get('getconfig', [Common\SettingsController::class, 'fetchConfig'])->name('get.config'); Route::get('plugin/delete/{slug}', [Common\SettingsController::class, 'DeletePlugin'])->name('delete.plugin'); Route::get('plugin/status/{slug}', [Common\SettingsController::class, 'StatusPlugin'])->name('status.plugin'); //Routes for showing language table and switching language Route::get('languages', [Admin\helpdesk\LanguageController::class, 'index'])->name('LanguageController'); Route::get('get-languages', [Admin\helpdesk\LanguageController::class, 'getLanguages'])->name('getAllLanguages'); Route::get('change-language/{lang}', [Admin\helpdesk\LanguageController::class, 'switchLanguage'])->name('lang.switch'); //Route for download language template package Route::get('/download-template', [Admin\helpdesk\LanguageController::class, 'download'])->name('download'); //Routes for language file upload form-----------You may want to use csrf protection for these route-------------- Route::post('language/add', [Admin\helpdesk\LanguageController::class, 'postForm']); Route::get('language/add', [Admin\helpdesk\LanguageController::class, 'getForm'])->name('add-language'); //Routes for delete language package Route::get('delete-language/{lang}', [Admin\helpdesk\LanguageController::class, 'deleteLanguage'])->name('lang.delete'); Route::get('generate-api-key', [Admin\helpdesk\SettingsController::class, 'GenerateApiKey']); // route to generate api key Route::post('validating-email-settings', [Admin\helpdesk\EmailsController::class, 'validatingEmailSettings'])->name('validating.email.settings'); // route to check email input validation Route::post('validating-email-settings-on-update/{id}', [Admin\helpdesk\EmailsController::class, 'validatingEmailSettingsUpdate'])->name('validating.email.settings.update'); // route to check email input validation Route::get('workflow', [Admin\helpdesk\WorkflowController::class, 'index'])->name('workflow'); Route::get('workflow-list', [Admin\helpdesk\WorkflowController::class, 'workFlowList'])->name('workflow.list'); Route::get('workflow/create', [Admin\helpdesk\WorkflowController::class, 'create'])->name('workflow.create'); Route::post('workflow/store', [Admin\helpdesk\WorkflowController::class, 'store'])->name('workflow.store'); Route::get('workflow/edit/{id}', [Admin\helpdesk\WorkflowController::class, 'edit'])->name('workflow.edit'); Route::post('workflow/update/{id}', [Admin\helpdesk\WorkflowController::class, 'update'])->name('workflow.update'); Route::get('workflow/action-rule/{id}', [Admin\helpdesk\WorkflowController::class, 'selectAction'])->name('workflow.dept'); Route::get('workflow/delete/{id}', [Admin\helpdesk\WorkflowController::class, 'destroy'])->name('workflow.delete'); /* * Api Settings */ Route::get('api', [Common\ApiSettings::class, 'show'])->name('api.settings.get'); Route::post('api', [Common\ApiSettings::class, 'postSettings'])->name('api.settings.post'); /* * Error and debugging */ //route for showing error and debugging setting form page Route::get('error-and-debugging-options', [Admin\helpdesk\ErrorAndDebuggingController::class, 'showSettings'])->name('err.debug.settings'); //route for submit error and debugging setting form page Route::post('post-settings', [Admin\helpdesk\ErrorAndDebuggingController::class, 'postSettings'])->name('post.error.debug.settings'); //route to error logs table page Route::get('show-error-logs', [Admin\helpdesk\ErrorAndDebuggingController::class, 'showErrorLogs'])->name('error.logs'); /* * Approval */ Route::get('approval/settings', [Agent\helpdesk\TicketController::class, 'settingsApproval'])->name('approval.settings'); Route::post('settingsUpdateApproval/settings', [Agent\helpdesk\TicketController::class, 'settingsUpdateApproval'])->name('settingsUpdateApproval.settings'); Route::get('/ticket/approval/closed', [Agent\helpdesk\TicketController::class, 'approverClosedTicketList'])->name('closed.approvel.ticket'); /* Get Closed Ticket */ Route::get('/ticket/get-approval', [Agent\helpdesk\TicketController::class, 'getApproval'])->name('get.approval.ticket'); /* Get tickets in datatable */ Route::get('/ticket/close/get-approval/{id}', [Agent\helpdesk\TicketController::class, 'getCloseapproval'])->name('get.close.approval.ticket'); /* Get tickets in datatable */ /* * Labels */ // Route::resource('labels', 'Admin\helpdesk\Label\LabelController'); // Route::get('labels-ajax', [Admin\helpdesk\Label\LabelController::class, 'ajaxTable'])->name('labels.ajax'); // Route::get('labels/delete/{id}', [Admin\helpdesk\Label\LabelController::class, 'destroy'])->name('labels.destroy'); Route::get('clean-dummy-data', [Admin\helpdesk\SettingsController::class, 'getCleanUpView'])->name('clean-database'); Route::post('post-clean-dummy-data', [Admin\helpdesk\SettingsController::class, 'postCleanDummyData'])->name('post-clean-database'); }); /* |------------------------------------------------------------------ |Agent Routes |-------------------------------------------------------------------- | Here defining entire Agent Panel routers | | */ Route::middleware('install', 'update', 'auth', 'role.agent')->group(function () { Route::post('chart-range/{date1}/{date2}', [Agent\helpdesk\DashboardController::class, 'ChartData'])->name('post.chart'); Route::get('agen1', [Agent\helpdesk\DashboardController::class, 'ChartData']); Route::post('chart-range', [Agent\helpdesk\DashboardController::class, 'ChartData'])->name('post.chart'); Route::post('user-chart-range/{id}/{date1}/{date2}', [Agent\helpdesk\DashboardController::class, 'userChartData'])->name('post.user.chart'); Route::get('user-agen/{id}', [Agent\helpdesk\DashboardController::class, 'userChartData']); Route::get('user-agen1', [Agent\helpdesk\DashboardController::class, 'userChartData']); Route::post('user-chart-range', [Agent\helpdesk\DashboardController::class, 'userChartData'])->name('post.user.chart'); Route::resource('user', Agent\helpdesk\UserController::class); /* User router is used to control the CRUD of user */ Route::get('user-export', [Agent\helpdesk\UserController::class, 'getExportUser'])->name('user.export'); /* User router is used to control the CRUD of user */ Route::post('user-export', [Agent\helpdesk\UserController::class, 'exportUser'])->name('user.export.post'); /* User router is used to control the CRUD of user */ Route::get('user-list', [Agent\helpdesk\UserController::class, 'user_list'])->name('user.list'); // Route::get('user/delete/{id}', ['as' => 'user.delete' , 'uses' => 'Agent\helpdesk\UserController@destroy']); Route::resource('organizations', Agent\helpdesk\OrganizationController::class); /* organization router used to deal CRUD function of organization */ Route::get('get-organization', [Agent\helpdesk\OrganizationController::class, 'getOrgAjax'])->name('org.get.ajax'); Route::get('org-list', [Agent\helpdesk\OrganizationController::class, 'org_list'])->name('org.list'); Route::get('organization-autofill', [Agent\helpdesk\OrganizationController::class, 'organizationAutofill'])->name('post.organization.autofill'); //auto fill organization name Route::get('org/delete/{id}', [Agent\helpdesk\OrganizationController::class, 'destroy'])->name('org.delete'); Route::get('org-chart/{id}', [Agent\helpdesk\OrganizationController::class, 'orgChartData'])->name('org-chart-data'); // Route::post('org-chart-range', ['as' => 'post.org.chart', 'uses' => 'Agent\helpdesk\OrganizationController@orgChartData']); Route::post('org-chart-range/{id}/{date1}/{date2}', [Agent\helpdesk\OrganizationController::class, 'orgChartData'])->name('post.org.chart'); Route::get('profile', [Agent\helpdesk\UserController::class, 'getProfile'])->name('profile'); /* User profile get */ Route::get('profile-edit', [Agent\helpdesk\UserController::class, 'getProfileedit'])->name('agent-profile-edit'); /* User profile edit get */ Route::post('verify-number', [Agent\helpdesk\UserController::class, 'resendOTP'])->name('agent-verify-number'); Route::post('verify-number2', [Agent\helpdesk\UserController::class, 'verifyOTP'])->name('post-agent-verify-number'); Route::patch('agent-profile', [Agent\helpdesk\UserController::class, 'postProfileedit'])->name('agent-profile'); /* User Profile Post */ Route::patch('agent-profile-password/{id}', [Agent\helpdesk\UserController::class, 'postProfilePassword']); /* Profile Password Post */ Route::get('canned/list', [Agent\helpdesk\CannedController::class, 'index'])->name('canned.list'); /* Canned list */ Route::get('canned/create', [Agent\helpdesk\CannedController::class, 'create'])->name('canned.create'); /* Canned create */ Route::patch('canned/store', [Agent\helpdesk\CannedController::class, 'store'])->name('canned.store'); /* Canned store */ Route::get('canned/edit/{id}', [Agent\helpdesk\CannedController::class, 'edit'])->name('canned.edit'); /* Canned edit */ Route::patch('canned/update/{id}', [Agent\helpdesk\CannedController::class, 'update'])->name('canned.update'); /* Canned update */ Route::get('canned/show/{id}', [Agent\helpdesk\CannedController::class, 'show'])->name('canned.show'); /* Canned show */ Route::delete('canned/destroy/{id}', [Agent\helpdesk\CannedController::class, 'destroy'])->name('canned.destroy'); /* Canned delete */ Route::get('/test', [Agent\helpdesk\MailController::class, 'fetchdata'])->name('thr'); /* Fetch Emails */ Route::get('/ticket', [Agent\helpdesk\TicketController::class, 'ticket_list'])->name('ticket'); /* Get Ticket */ Route::get('/newticket', [Agent\helpdesk\TicketController::class, 'newticket'])->name('newticket'); /* Get Create New Ticket */ Route::get('/newticket/autofill', [Agent\helpdesk\TicketController::class, 'autofill'])->name('post.newticket.autofill'); Route::post('/newticket/post', [Agent\helpdesk\TicketController::class, 'post_newticket'])->name('post.newticket'); /* Post Create New Ticket */ Route::get('/thread/{id}', [Agent\helpdesk\TicketController::class, 'thread'])->name('ticket.thread'); /* Get Thread by ID */ Route::get('ticket/tooltip', [Agent\helpdesk\TicketController::class, 'getTooltip'])->name('ticket.tooltip'); Route::post('/thread/reply/{id}', [Agent\helpdesk\TicketController::class, 'reply'])->name('ticket.reply'); /* Patch Thread Reply */ Route::patch('/internal/note/{id}', [Agent\helpdesk\TicketController::class, 'InternalNote'])->name('Internal.note'); /* Patch Internal Note */ Route::patch('/ticket/assign/{id}', [Agent\helpdesk\TicketController::class, 'assign'])->name('assign.ticket'); /* Patch Ticket assigned to whom */ Route::patch('/ticket/post/edit/{id}', [Agent\helpdesk\TicketController::class, 'ticketEditPost'])->name('ticket.post.edit'); /* Patchi Ticket Edit */ Route::get('/ticket/print/{id}', [Agent\helpdesk\TicketController::class, 'ticket_print'])->name('ticket.print'); /* Get Print Ticket */ Route::post('/ticket/delete/{id}', [Agent\helpdesk\TicketController::class, 'delete'])->name('ticket.delete'); /* Get Ticket Delete */ Route::get('/email/ban/{id}', [Agent\helpdesk\TicketController::class, 'ban'])->name('ban.email'); /* Get Ban Email */ Route::get('/ticket/surrender/{id}', [Agent\helpdesk\TicketController::class, 'surrender'])->name('ticket.surrender'); /* Get Ticket Surrender */ Route::get('/aaaa', [Client\helpdesk\GuestController::class, 'ticket_number']); Route::get('dashboard', [Agent\helpdesk\DashboardController::class, 'index'])->name('dashboard'); /* To show dashboard pages */ Route::get('agen', [Agent\helpdesk\DashboardController::class, 'ChartData']); Route::get('thread/auto/{id}', [Agent\helpdesk\TicketController::class, 'autosearch']); Route::get('auto', [Agent\helpdesk\TicketController::class, 'autosearch2']); Route::patch('search-user', [Agent\helpdesk\TicketController::class, 'usersearch']); Route::patch('add-user', [Agent\helpdesk\TicketController::class, 'useradd']); Route::post('remove-user', [Agent\helpdesk\TicketController::class, 'userremove']); Route::post('select_all', [Agent\helpdesk\TicketController::class, 'select_all'])->name('select_all'); Route::post('canned/{id}', [Agent\helpdesk\CannedController::class, 'get_canned']); // Route::get('message' , 'MessageController@show'); Route::post('lock', [Agent\helpdesk\TicketController::class, 'lock'])->name('lock'); Route::patch('user-org-assign/{id}', [Agent\helpdesk\UserController::class, 'UserAssignOrg'])->name('user.assign.org'); Route::patch('user-org-edit-assign/{id}', [Agent\helpdesk\UserController::class, 'UsereditAssignOrg'])->name('user.editassign.org'); Route::patch('/user-org/{id}', [Agent\helpdesk\UserController::class, 'User_Create_Org']); Route::patch('/head-org/{id}', [Agent\helpdesk\OrganizationController::class, 'Head_Org']); // To check and lock tickets Route::get('check/lock/{id}', [Agent\helpdesk\TicketController::class, 'checkLock'])->name('lock'); Route::patch('/change-owner/{id}', [Agent\helpdesk\TicketController::class, 'changeOwner'])->name('change.owner.ticket'); /* change owner */ //To merge tickets Route::get('/get-merge-tickets/{id}', [Agent\helpdesk\TicketController::class, 'getMergeTickets'])->name('get.merge.tickets'); Route::get('/check-merge-ticket/{id}', [Agent\helpdesk\TicketController::class, 'checkMergeTickets'])->name('check.merge.tickets'); Route::get('/get-parent-tickets/{id}', [Agent\helpdesk\TicketController::class, 'getParentTickets'])->name('get.parent.ticket'); Route::patch('/merge-tickets/{id}', [Agent\helpdesk\TicketController::class, 'mergeTickets'])->name('merge.tickets'); //To get department tickets data // //open tickets of department // Route::get('/get-open-tickets/{id}', [Agent\helpdesk\Ticket2Controller::class, 'getOpenTickets'])->name('get.dept.open'); // //close tickets of deartment // Route::get('/get-closed-tickets/{id}', [Agent\helpdesk\Ticket2Controller::class, 'getCloseTickets'])->name('get.dept.close'); // //in progress ticket of department // Route::get('/get-under-process-tickets/{id}', [Agent\helpdesk\Ticket2Controller::class, 'getInProcessTickets'])->name('get.dept.inprocess'); // route for graphical reporting Route::get('report', [Agent\helpdesk\ReportController::class, 'index'])->name('report.index'); /* To show dashboard pages */ // default route to get the data for the first time Route::get('help-topic-report', [Agent\helpdesk\ReportController::class, 'chartdataHelptopic']); // route to get the data on change Route::post('help-topic-report/{date1}/{date2}/{id}', [Agent\helpdesk\ReportController::class, 'chartdataHelptopic'])->name('report.helptopic'); /* To show dashboard pages */ Route::post('help-topic-pdf', [Agent\helpdesk\ReportController::class, 'helptopicPdf'])->name('help.topic.pdf'); // Route to get details of agents Route::post('get-agents', [Agent\helpdesk\UserController::class, 'getAgentDetails'])->name('get-agents'); /* * Label */ // Route::get('labels-ticket', [Admin\helpdesk\Label\LabelController::class, 'attachTicket'])->name('labels.ticket'); // Route::get('json-labels', [Admin\helpdesk\Label\LabelController::class, 'getLabel'])->name('labels.json'); /* * Tags */ // Route::get('add-tag', [Agent\helpdesk\Filter\TagController::class, 'addToFilter'])->name('tag.add'); // Route::get('get-tag', [Agent\helpdesk\Filter\TagController::class, 'getTag'])->name('tag.get'); Route::middleware('force.option', 'role.agent')->group(function () { Route::get('tickets', [Agent\helpdesk\TicketController::class, 'getTicketsView'])->name('tickets-view'); }); Route::get('get-filtered-tickets', [Agent\helpdesk\Filter\FilterController::class, 'getFilter'])->name('get-filtered-tickets'); /* *======================================================================= * DEPRECATED ROUTE BLOCKS START *======================================================================= * Route defined under this block will be derecated and are no longer * used in the system. Though we have not removed these routes in v1.10 but * we will remove these routes in upcoming releas *======================================================================= */ Route::get('/ticket/inbox', [Agent\helpdesk\TicketController::class, 'inbox_ticket_list'])->name('inbox.ticket'); /* Get Inbox Ticket */ Route::get('/ticket/get-inbox', [Agent\helpdesk\TicketController::class, 'get_inbox'])->name('get.inbox.ticket'); /* Get tickets in datatable */ Route::get('/ticket/open', [Agent\helpdesk\TicketController::class, 'open_ticket_list'])->name('open.ticket'); /* Get Open Ticket */ Route::get('/ticket/get-open', [Agent\helpdesk\TicketController::class, 'get_open'])->name('get.open.ticket'); /* Get tickets in datatable */ Route::get('/ticket/answered', [Agent\helpdesk\TicketController::class, 'answered_ticket_list'])->name('answered.ticket'); /* Get Answered Ticket */ Route::get('/ticket/get-answered', [Agent\helpdesk\TicketController::class, 'get_answered'])->name('get.answered.ticket'); /* Get tickets in datatable */ Route::get('/ticket/myticket', [Agent\helpdesk\TicketController::class, 'myticket_ticket_list'])->name('myticket.ticket'); /* Get Tickets Assigned to logged user */ Route::get('/ticket/get-myticket', [Agent\helpdesk\TicketController::class, 'get_myticket'])->name('get.myticket.ticket'); /* Get tickets in datatable */ Route::get('/ticket/overdue', [Agent\helpdesk\TicketController::class, 'overdue_ticket_list'])->name('overdue.ticket'); /* Get Overdue Ticket */ Route::get('/ticket/get-overdue', [Agent\helpdesk\TicketController::class, 'getOverdueTickets'])->name('get.overdue.ticket'); /* Get Overdue Ticket */ Route::get('/ticket/closed', [Agent\helpdesk\TicketController::class, 'closed_ticket_list'])->name('closed.ticket'); /* Get Closed Ticket */ Route::get('/ticket/get-closed', [Agent\helpdesk\TicketController::class, 'get_closed'])->name('get.closed.ticket'); /* Get tickets in datatable */ Route::get('/ticket/assigned', [Agent\helpdesk\TicketController::class, 'assigned_ticket_list'])->name('assigned.ticket'); /* Get Assigned Ticket */ Route::get('/ticket/get-assigned', [Agent\helpdesk\TicketController::class, 'get_assigned'])->name('get.assigned.ticket'); /* Get tickets in datatable */ //due today ticket Route::get('duetoday', [Agent\helpdesk\TicketController::class, 'dueTodayTicketlist'])->name('ticket.duetoday'); // Route::post('duetoday/list/ticket', ['as' => 'ticket.post.duetoday', 'uses' =>'Agent\helpdesk\TicketController@getDueToday']); Route::get('duetoday/list/ticket', [Agent\helpdesk\TicketController::class, 'getDueToday'])->name('ticket.post.duetoday'); /* Get Open Ticket */ Route::get('trash', [Agent\helpdesk\TicketController::class, 'trash'])->name('get-trash'); /* To show Deleted Tickets */ Route::get('/ticket/trash', [Agent\helpdesk\TicketController::class, 'get_trash'])->name('get.trash.ticket'); /* Get tickets in datatable */ Route::get('unassigned', [Agent\helpdesk\TicketController::class, 'unassigned'])->name('unassigned'); /* To show Unassigned Tickets */ Route::get('/ticket/unassigned', [Agent\helpdesk\TicketController::class, 'get_unassigned'])->name('get.unassigned.ticket'); /* Get tickets in datatable */ // Department ticket Route::get('/{dept}/open', [Agent\helpdesk\TicketController::class, 'deptopen'])->name('dept.open.ticket'); // Open Route::get('tickets/{dept}/{status}', [Agent\helpdesk\TicketController::class, 'deptTicket'])->name('dept.ticket'); // Open Route::get('/{dept}/assigned', [Agent\helpdesk\TicketController::class, 'deptinprogress'])->name('dept.inprogress.ticket'); // Inprogress Route::get('/{dept}/closed', [Agent\helpdesk\TicketController::class, 'deptclose'])->name('dept.closed.ticket'); // Closed /* * Followup tickets */ Route::get('/ticket/followup', [Agent\helpdesk\TicketController::class, 'followupTicketList'])->name('followup.ticket'); // Get Closed Ticket / Route::get('/ticket/get-followup', [Agent\helpdesk\TicketController::class, 'getFollowup'])->name('get.followup.ticket'); // Get tickets in datatable / Route::get('/ticket/close/get-approval/{id}', [Agent\helpdesk\TicketController::class, 'getCloseapproval'])->name('get.close.approval.ticket'); // Get tickets in datatable / Route::get('filter', [Agent\helpdesk\Filter\FilterControllerOld::class, 'getFilter'])->name('filter'); /* *======================================================================= * DEPRECATED ROUTE BLOCKS END *======================================================================= */ }); /* |------------------------------------------------------------------ |Guest Routes |-------------------------------------------------------------------- | Here defining Guest User's routes | | */ // seasrch // Route::POST('tickets/search/', function () { // $keyword = Illuminate\Support\Str::lower(Request::get('auto')); // $models = App\Model\Ticket\Tickets::where('ticket_number', '=', $keyword)->orderby('ticket_number')->take(10)->skip(0)->get(); // $count = count($models); // return Illuminate\Support\Facades\Redirect::back()->with('contents', $models)->with('counts', $count); // }); Route::any('getdata', function () { $term = Illuminate\Support\Str::lower(Request::get('term')); $data = Illuminate\Support\Facades\DB::table('tickets')->distinct()->select('ticket_number')->where('ticket_number', 'LIKE', $term.'%')->groupBy('ticket_number')->take(10)->get(); foreach ($data as $v) { return [ 'value' => $v->ticket_number, ]; } }); Route::post('postform/{id}', [Client\helpdesk\FormController::class, 'postForm']); /* post the AJAX form for create a ticket by guest user */ Route::post('postedform', [Client\helpdesk\FormController::class, 'postedForm'])->name('client.form.post'); /* post the form to store the value */ //Route::get('check', 'CheckController@getcheck'); //testing checkbox auto-populate //Route::post('postcheck/{id}', 'CheckController@postcheck'); Route::get('get-helptopic-form', [Client\helpdesk\FormController::class, 'getCustomForm'])->name('get-helptopic-form'); Route::get('home', [Client\helpdesk\WelcomepageController::class, 'index'])->name('home'); //guest layout Route::get('/', [Client\helpdesk\WelcomepageController::class, 'index'])->name('/'); Route::get('create-ticket', [Client\helpdesk\FormController::class, 'getForm'])->name('form'); //getform Route::get('mytickets/{id}', [Client\helpdesk\GuestController::class, 'singleThread'])->name('ticketinfo'); //detail ticket information Route::post('checkmyticket', [Client\helpdesk\UnAuthController::class, 'PostCheckTicket']); //ticket ckeck Route::get('check_ticket/{id}', [Client\helpdesk\GuestController::class, 'get_ticket_email'])->name('check_ticket'); //detail ticket information // show ticket via have a ticket Route::get('show-ticket/{ids}/{code}', [Client\helpdesk\UnAuthController::class, 'showTicketCode'])->name('show.ticket'); //detail ticket information //testing ckeditor //=================================================================================== Route::middleware('auth')->group(function () { Route::get('client-profile', [Client\helpdesk\GuestController::class, 'getProfile'])->name('client.profile'); /* User profile get */ Route::post('select/all', [Agent\helpdesk\TicketController::class, 'select_all'])->name('select_all'); Route::get('mytickets', [Client\helpdesk\GuestController::class, 'getMyticket'])->name('ticket2'); Route::get('myticket/{id}', [Client\helpdesk\GuestController::class, 'thread'])->name('ticket'); /* Get my tickets */ Route::patch('client-profile-edit', [Client\helpdesk\GuestController::class, 'postProfile']); /* User Profile Post */ Route::patch('client-profile-password', [Client\helpdesk\GuestController::class, 'postProfilePassword']); /* Profile Password Post */ Route::post('post/reply/{id}', [Client\helpdesk\ClientTicketController::class, 'reply'])->name('client.reply'); Route::post('verify-client-number', [Client\helpdesk\GuestController::class, 'resendOTP'])->name('client-verify-number'); Route::post('verify-client-number2', [Client\helpdesk\GuestController::class, 'verifyOTP'])->name('post-client-verify-number'); Route::post('/ticket/close/{id}', [Agent\helpdesk\TicketController::class, 'close'])->name('ticket.close'); /* Get Ticket Close */ Route::post('/ticket/resolve/{id}', [Agent\helpdesk\TicketController::class, 'resolve'])->name('ticket.resolve'); /* Get ticket Resolve */ Route::post('/ticket/open/{id}', [Agent\helpdesk\TicketController::class, 'open'])->name('ticket.open'); /* Get Ticket Open */ Route::get('image/{id?}', [Agent\helpdesk\MailController::class, 'get_data'])->name('image'); /* get image */ Route::post('rating/{id}', [Agent\helpdesk\TicketController::class, 'rating'])->name('ticket.rating'); /* Get overall Ratings */ Route::post('rating2/{id}', [Agent\helpdesk\TicketController::class, 'ratingReply'])->name('ticket.rating2'); /* Get reply Ratings */ }); //==================================================================================== Route::get('checkticket', [Client\helpdesk\ClientTicketController::class, 'getCheckTicket']); /* Check your Ticket */ Route::get('myticket', [Client\helpdesk\GuestController::class, 'getMyticket'])->name('ticket'); /* Get my tickets */ Route::get('myticket/{id}', [Client\helpdesk\GuestController::class, 'thread'])->name('ticket'); /* Get my tickets */ Route::post('postcheck', [Client\helpdesk\GuestController::class, 'PostCheckTicket']); /* post Check Ticket */ Route::get('postcheck', [Client\helpdesk\GuestController::class, 'PostCheckTicket']); Route::post('post-ticket-reply/{id}', [Client\helpdesk\FormController::class, 'post_ticket_reply']); /* |============================================================ | Installer Routes |============================================================ | These routes are for installer | */ Route::get('/serial', [Installer\helpdesk\InstallController::class, 'serialkey'])->name('serialkey'); Route::post('/post-serial', [Installer\helpdesk\InstallController::class, 'postSerialKeyToFaveo'])->name('post.serialkey'); Route::post('/CheckSerial', [Installer\helpdesk\InstallController::class, 'PostSerialKey'])->name('CheckSerial'); Route::get('/JavaScript-disabled', [Installer\helpdesk\InstallController::class, 'jsDisabled'])->name('js-disabled'); Route::get('/step1', [Installer\helpdesk\InstallController::class, 'licence'])->name('licence'); Route::post('/step1post', [Installer\helpdesk\InstallController::class, 'licencecheck'])->name('postlicence'); Route::get('/step2', [Installer\helpdesk\InstallController::class, 'prerequisites'])->name('prerequisites'); Route::post('/step2post', [Installer\helpdesk\InstallController::class, 'prerequisitescheck'])->name('postprerequisites'); // Route::get('/step3', ['as' => 'localization', 'uses' => 'Installer\helpdesk\InstallController@localization']); // Route::post('/step3post', ['as' => 'postlocalization', 'uses' => 'Installer\helpdesk\InstallController@localizationcheck']); Route::get('/step3', [Installer\helpdesk\InstallController::class, 'configuration'])->name('configuration'); Route::post('/step4post', [Installer\helpdesk\InstallController::class, 'configurationcheck'])->name('postconfiguration'); Route::get('/step4', [Installer\helpdesk\InstallController::class, 'database'])->name('database'); Route::get('/step5', [Installer\helpdesk\InstallController::class, 'account'])->name('account'); Route::post('/step6post', [Installer\helpdesk\InstallController::class, 'accountcheck'])->name('postaccount'); Route::get('/final', [Installer\helpdesk\InstallController::class, 'finalize'])->name('final'); Route::post('/finalpost', [Installer\helpdesk\InstallController::class, 'finalcheck'])->name('postfinal'); Route::post('/postconnection', [Installer\helpdesk\InstallController::class, 'postconnection'])->name('postconnection'); Route::get('/change-file-permission', [Installer\helpdesk\InstallController::class, 'changeFilePermission'])->name('change-permission'); /* |============================================================= | Cron Job links |============================================================= | These links are for cron job execution | */ Route::get('readmails', [Agent\helpdesk\MailController::class, 'readmails'])->name('readmails'); Route::get('notification', [Agent\helpdesk\NotificationController::class, 'send_notification'])->name('notification'); Route::get('auto-close-tickets', [Client\helpdesk\UnAuthController::class, 'autoCloseTickets'])->name('auto.close'); /* |============================================================= | View all the Routes |============================================================= */ Route::get('/aaa', function () { $routeCollection = Route::getRoutes(); echo ""; echo ''; echo ""; echo ""; echo ""; echo ""; echo ''; foreach ($routeCollection as $value) { echo ''; echo ''; echo ''; echo ''; echo ''; echo ''; } echo '

HTTP Method

Route

Url

Corresponding Action

'.$value->getMethods()[0].''.$value->getName().''.$value->getPath().''.$value->getActionName().'
'; }); /* |============================================================= | Error Routes |============================================================= */ Route::get('500', function () { return view('errors.500'); })->name('error500'); Route::get('404', function () { return view('errors.404'); })->name('error404'); Route::get('error-in-database-connection', function () { return view('errors.db'); })->name('errordb'); Route::get('unauthorized', function () { return view('errors.unauth'); })->name('unauth'); Route::get('board-offline', function () { return view('errors.offline'); })->name('board.offline'); /* |============================================================= | Test mail Routes |============================================================= */ // Route::get('testmail', function () { // $e = 'hello'; // Config::set('mail.host', 'smtp.gmail.com'); // \Mail::send('errors.report', ['e' => $e], function ($message) { // $message->to('sujitprasad4567@gmail.com', 'sujit prasad')->subject('Error'); // }); // }); /* For the crud of catogory */ Route::resource('category', Agent\kb\CategoryController::class); Route::get('category/delete/{id}', [Agent\kb\CategoryController::class, 'destroy']); /* For the crud of article */ Route::resource('article', Agent\kb\ArticleController::class); Route::get('article/delete/{id}', [Agent\kb\ArticleController::class, 'destroy']); /* get settings */ Route::get('kb/settings', [Agent\kb\SettingsController::class, 'settings'])->name('settings'); /* post settings */ Route::patch('postsettings/{id}', [Agent\kb\SettingsController::class, 'postSettings']); //Route for administrater to access the comment Route::get('comment', [Agent\kb\SettingsController::class, 'comment'])->name('comment'); /* Route to define the comment should Published */ Route::get('published/{id}', [Agent\kb\SettingsController::class, 'publish'])->name('published'); /* Route for deleting comments */ Route::delete('deleted/{id}', [Agent\kb\SettingsController::class, 'delete'])->name('deleted'); /* delete Logo */ Route::get('delete-logo/{id}', [Agent\kb\SettingsController::class, 'deleteLogo'])->name('delete-logo'); /* delete Background */ Route::get('delete-background/{id}', [Agent\kb\SettingsController::class, 'deleteBackground'])->name('delete-background'); Route::resource('page', Agent\kb\PageController::class); Route::get('get-pages', [Agent\kb\PageController::class, 'getData'])->name('api.page'); Route::get('page/delete/{id}', [Agent\kb\PageController::class, 'destroy'])->name('pagedelete'); Route::get('comment/delete/{id}', [Agent\kb\SettingsController::class, 'delete'])->name('commentdelete'); Route::get('get-articles', [Agent\kb\ArticleController::class, 'getData'])->name('api.article'); Route::get('get-categorys', [Agent\kb\CategoryController::class, 'getData'])->name('api.category'); Route::get('get-comment', [Agent\kb\SettingsController::class, 'getData'])->name('api.comment'); Route::post('image', [Agent\kb\SettingsController::class, 'image']); Route::get('direct', function () { return view('direct'); }); // Route::get('/',['as'=>'home' , 'uses'=> 'client\kb\UserController@home'] ); /* post the comment from show page */ Route::post('postcomment/{slug}', [Client\kb\UserController::class, 'postComment'])->name('postcomment'); /* get the article list */ Route::get('article-list', [Client\kb\UserController::class, 'getArticle'])->name('article-list'); // /* get search values */ Route::get('search', [Client\kb\UserController::class, 'search'])->name('search'); /* get the selected article */ Route::get('show/{slug}', [Client\kb\UserController::class, 'show'])->name('show'); Route::get('category-list', [Client\kb\UserController::class, 'getCategoryList'])->name('category-list'); /* get the categories with article */ Route::get('category-list/{id}', [Client\kb\UserController::class, 'getCategory'])->name('categorylist'); Route::post('show/rating/{id}', [Client\helpdesk\UnAuthController::class, 'rating'])->name('show.rating'); /* Get overall Ratings */ Route::post('show/rating2/{id}', [Client\helpdesk\UnAuthController::class, 'ratingReply'])->name('show.rating2'); /* Get reply Ratings */ Route::get('show/change-status/{status}/{id}', [Client\helpdesk\UnAuthController::class, 'changeStatus'])->name('show.change.status'); /* Get reply Ratings */ Route::post('show/close/{id}', [Client\helpdesk\UnAuthController::class, 'close'])->name('show.close'); /* Get reply Ratings */ Route::post('show/open/{id}', [Client\helpdesk\UnAuthController::class, 'open'])->name('show.open'); /* Get reply Ratings */ Route::post('show/resolve/{id}', [Client\helpdesk\UnAuthController::class, 'resolve'])->name('show.resolve'); /* Get reply Ratings */ /* get the home page */ Route::get('knowledgebase', [Client\kb\UserController::class, 'home'])->name('home'); /* get the faq value to user */ // $router->get('faq',['as'=>'faq' , 'uses'=>'Client\kb\UserController@Faq'] ); /* get the cantact page to user */ Route::get('contact', [Client\kb\UserController::class, 'contact'])->name('contact'); /* post the cantact page to controller */ Route::post('post-contact', [Client\kb\UserController::class, 'postContact'])->name('post-contact'); //to get the value for page content Route::get('pages/{id}', [Client\kb\UserController::class, 'getPage'])->name('pages'); Route::get('/inbox/data', [Agent\helpdesk\TicketController::class, 'get_inbox'])->name('api.inbox'); // Route::get('/report', 'HomeController@getreport'); // Route::get('/reportdata', 'HomeController@pushdata'); /*reg * Update module */ Route::get('database-update', [Update\UpgradeController::class, 'databaseUpdate'])->name('database.update'); Route::get('database-upgrade', [Update\UpgradeController::class, 'databaseUpgrade'])->name('database.upgrade'); Route::get('file-update', [Update\UpgradeController::class, 'fileUpdate'])->name('file.update'); Route::get('file-upgrade', [Update\UpgradeController::class, 'fileUpgrading'])->name('file.upgrade'); /* * Webhook */ \Illuminate\Support\Facades\Event::listen('ticket.details', function ($details) { $api_control = new \App\Http\Controllers\Common\ApiSettings(); $api_control->ticketDetailEvent($details); }); // Route::get('test', [Common\PushNotificationController::class, 'response'])->name('test'); Route::get('mail/config/service', [Job\MailController::class, 'serviceForm'])->name('mail.config.service'); /* * Queue */ Route::get('queue', [Job\QueueController::class, 'index'])->name('queue'); Route::get('form/queue', [Job\QueueController::class, 'getForm'])->name('queue.form'); Route::get('queue/{id}', [Job\QueueController::class, 'edit'])->name('queue.edit'); Route::post('queue/{id}', [Job\QueueController::class, 'update'])->name('queue.update'); Route::get('queue/{id}/activate', [Job\QueueController::class, 'activate'])->name('queue.activate'); Route::get('get-ticket-number', [Admin\helpdesk\SettingsController::class, 'getTicketNumber'])->name('get.ticket.number'); Route::get('genereate-pdf/{threadid}', [Agent\helpdesk\TicketController::class, 'pdfThread'])->name('thread.pdf'); /* * Url Settings */ Route::get('url/settings', [Admin\helpdesk\UrlSettingController::class, 'settings'])->name('url.settings'); Route::patch('url/settings', [Admin\helpdesk\UrlSettingController::class, 'postSettings'])->name('url.settings.post'); /* * Social media settings */ Route::get('social/media', [Admin\helpdesk\SocialMedia\SocialMediaController::class, 'index'])->name('social'); Route::get('social/media/{provider}', [Admin\helpdesk\SocialMedia\SocialMediaController::class, 'settings'])->name('social.media'); Route::post('social/media/{provider}', [Admin\helpdesk\SocialMedia\SocialMediaController::class, 'postSettings'])->name('social.media.post'); /* * Ticket_Priority Settings */ Route::get('ticket/priority', [Admin\helpdesk\PriorityController::class, 'priorityIndex'])->name('priority.index'); Route::post('user/ticket/priority', [Admin\helpdesk\PriorityController::class, 'userPriorityIndex'])->name('user.priority.index'); Route::get('get_index', [Admin\helpdesk\PriorityController::class, 'priorityIndex1'])->name('priority.index1'); Route::get('ticket/priority/create', [Admin\helpdesk\PriorityController::class, 'priorityCreate'])->name('priority.create'); Route::post('ticket/priority/create1', [Admin\helpdesk\PriorityController::class, 'priorityCreate1'])->name('priority.create1'); Route::post('ticket/priority/edit1', [Admin\helpdesk\PriorityController::class, 'priorityEdit1'])->name('priority.edit1'); Route::get('ticket/priority/{ticket_priority}/edit', [Admin\helpdesk\PriorityController::class, 'priorityEdit'])->name('priority.edit'); Route::get('ticket/priority/{ticket_priority}/destroy', [Admin\helpdesk\PriorityController::class, 'destroy'])->name('priority.destroy'); // user---arindam Route::post('rolechangeadmin/{id}', [Agent\helpdesk\UserController::class, 'changeRoleAdmin'])->name('user.post.rolechangeadmin'); Route::post('rolechangeagent/{id}', [Agent\helpdesk\UserController::class, 'changeRoleAgent'])->name('user.post.rolechangeagent'); Route::post('rolechangeuser/{id}', [Agent\helpdesk\UserController::class, 'changeRoleUser'])->name('user.post.rolechangeuser'); Route::get('password', [Agent\helpdesk\UserController::class, 'randomPassword'])->name('user.changepassword'); Route::post('changepassword/{id}', [Agent\helpdesk\UserController::class, 'randomPostPassword'])->name('user.post.changepassword'); Route::post('delete/{id}', [Agent\helpdesk\UserController::class, 'deleteAgent'])->name('user.post.delete'); // deleted user list Route::get('deleted/user', [Agent\helpdesk\UserController::class, 'deletedUser'])->name('user.deleted'); Route::post('restore/{id}', [Agent\helpdesk\UserController::class, 'restoreUser'])->name('user.restore'); // Breadcrumbs::register('open.ticket', function ($breadcrumbs) { // $breadcrumbs->parent('dashboard'); // $breadcrumbs->push(Lang::get('lang.tickets') . '  >  ' . Lang::get('lang.open'), route('open.ticket')); // }); Route::get('check_ticket/swtich-language/{id}', [Client\helpdesk\UnAuthController::class, 'changeUserLanguage']); Route::get('category-list/swtich-language/{id}', [Client\helpdesk\UnAuthController::class, 'changeUserLanguage']); Route::get('show/swtich-language/{id}', [Client\helpdesk\UnAuthController::class, 'changeUserLanguage']); Route::get('pages/swtich-language/{id}', [Client\helpdesk\UnAuthController::class, 'changeUserLanguage'])->name('switch-user-lang'); Route::get('swtich-language/{id}', [Client\helpdesk\UnAuthController::class, 'changeUserLanguage'])->name('switch-user-lang'); Route::get('thread/swtich-language/{id}', [Client\helpdesk\UnAuthController::class, 'changeUserLanguage'])->name('switch-user-lang'); Route::get('ticket/swtich-language/{id}', [Client\helpdesk\UnAuthController::class, 'changeUserLanguage'])->name('switch-user-lang'); Route::get('social/swtich-language/{id}', [Client\helpdesk\UnAuthController::class, 'changeUserLanguage'])->name('switch-user-lang'); Route::get('language/swtich-language/{id}', [Client\helpdesk\UnAuthController::class, 'changeUserLanguage'])->name('switch-user-lang'); });