Commit

formatting fix

.github/ISSUE_TEMPLATE/bug-report--community-product--.md

@@ -0,0 +1,29 @@
+---
+name: Bug report (Community Product).
+about: Create a report to help us improve our community Product
+title: ''
+labels: Customer reported Bug, Open Source
+assignees: bhanu2217, RafficMohammed
+
+---
+
+- Faveo Version : #.#.#
+- Product Name :
+- PHP version :
+- Database Driver & Version :
+- Server specification :
+
+
+#### Description:
+
+
+#### Steps To Reproduce:
+
+
+
+#### Downloaded from
+- [ ] master-branch
+
+- [ ] development-branch
+
+- [ ] release-tag

.github/ISSUE_TEMPLATE/bug-report--paid-product-.md

@@ -0,0 +1,18 @@
+---
+name: Bug report (Paid Product)
+about: Create a report to help us improve
+title: ''
+labels: Customer reported Bug, Paid
+assignees: bhanu2217, RafficMohammed
+
+---
+
+- Faveo Version : #.#.#
+- Product Name :
+- Server specification :
+
+
+#### Description:
+
+
+#### Steps To Reproduce:

.github/issue_template.md

@@ -1,8 +1,15 @@
 - Faveo Version : #.#.#
+- Product Name :
 - PHP version :
 - Database Driver & Version :
 - Server specification :
 
+#### Product Type
+- [ ] Open Source
+
+- [ ] Paid
+
+
 #### Description:
 
 
@@ -16,3 +23,5 @@
 - [ ] development-branch
 
 - [ ] release-tag
+      
+- [ ] Billing

.lando.yml

@@ -0,0 +1,45 @@
+name: faveo-laravel
+recipe: laravel
+
+config:
+  webroot: public
+  php: "8.1"
+
+services:
+  appserver:
+    type: php:8.1
+    overrides:
+      environment:
+        APP_ENV: local
+        APP_DEBUG: true
+        APP_KEY: base64:u0DummyKeyForDev123456==
+        DB_CONNECTION: mysql
+        DB_HOST: host.docker.internal  # nếu bạn dùng MySQL bên ngoài container
+        DB_PORT: 3306
+        DB_DATABASE: faveo
+        DB_USERNAME: root
+        DB_PASSWORD: HP_LE1851w
+        MAIL_MAILER: smtp
+        MAIL_HOST: smtp.gmail.com
+        MAIL_PORT: 587
+        MAIL_USERNAME: pvcuong1965@gmail.com
+        MAIL_PASSWORD: nwbdxhefdfgjyjtn 
+        MAIL_ENCRYPTION: ssl
+        MAIL_FROM_ADDRESS: vcuong1965@gmail.com
+        MAIL_FROM_NAME: "Faveo Helpdesk"
+
+  mailhog:
+    type: mailhog
+
+tooling:
+  artisan:
+    service: appserver
+  composer:
+    service: appserver
+  mysql:
+    service: database
+
+proxy:
+  appserver:
+    - faveo.lndo.site
+

README.md

@@ -46,6 +46,10 @@ To run Faveo your host just needs a couple of things:
   * PHP Extensions: Imap, Mbstring, Mcrypt, OpenSSL, PDO, Tokenizer, XML, Zip
   * Web Server Extension: Pretty URLs or Search Engine Friendly URLs have to be enabled in your web server configuration
 
+Installation Guide
+--------------------------
+The installation steps for Faveo Community is same as that of Faveo. Please refer to our <a href="https://docs.faveohelpdesk.com/" target="_blank">Installation Guide</a> here.
+
 Faveo Web Hosting
 --------------------------
 <a href="http://www.store.ladybirdwebhost.com/" target="_blank">Ladybird Web Host</a> Offers hosting with minimum requirement to host Faveo web application. Faveo has been tested on Ladybird Web Host servers &amp; works very well in their server environment. All web hosting packages offered by Ladybird Web Host come with 30 day money back gurantee.</p>
@@ -67,16 +71,11 @@ Road Map for Community Edition
 --------------------------
 See what all features are going to be part of upcoming releases <a href="http://www.faveohelpdesk.com/faveo-helpdesk-road-map" target="_blank">here</a>
 
-Faveo Probe
---------------------------
-Helps verify whether your server can run Faveo or not. 
-<a href="https://github.com/ladybirdweb/faveo-probe" target="_blank">Download here</a>
-
 Faveo Community
 --------------------------
 Join Faveo discussion group and stay tuned to latest updates.<br/>
-<li><a href="https://www.linkedin.com/groups/8429668" target="_blank">Join us on LinkedIn</a></li>
+  * Join us on <a href="https://www.linkedin.com/groups/8429668" target="_blank">LinkedIn</a>
-<li><a href="https://join.slack.com/t/faveocommunity/shared_invite/enQtNDU0NTcxNTA0ODIwLTAzN2VkNDhjMDFmNGJmNmUwYTkxYzE4OGI3ZDUyZGQ2ZDY5NjU2YmY4ZjU3YWNlNTA3N2JkOTk1ZmNiM2ZlY2U" target="_blank">Join us on Slack</a></li>
+  * Join us on <a href="https://join.slack.com/t/faveocommunity/shared_invite/enQtNDU0NTcxNTA0ODIwLTAzN2VkNDhjMDFmNGJmNmUwYTkxYzE4OGI3ZDUyZGQ2ZDY5NjU2YmY4ZjU3YWNlNTA3N2JkOTk1ZmNiM2ZlY2U" target="_blank">Slack</a>
 
 Support the community edition
 --------------------------
@@ -105,9 +104,10 @@ Check mark versions are supported with security patches.
 
 | Version | Supported          |
 | ------- | ------------------ |
-| 2.0.1   | :white_check_mark:                |
+| 2.0.3   | :white_check_mark: |
-| 2.0.0   | :x: |
+| 2.0.2   | :x: |
-| < 1.0   | :x:                |
+| 2.0.1   | :x: |
+| < 2.0   | :x: |
 
 ## Supported Updates
 

app/Api/v1/ApiController.php

@@ -743,6 +743,7 @@ class ApiController extends Controller
 
             $url = $url.'/api/v1/helpdesk/check-url?api_key='.$this->request->input('api_key').'&token='.\Config::get('app.token');
             $result = $this->CallGetApi($url);
+
             //dd($result);
             return response()->json(compact('result'));
         } catch (\Exception $ex) {

app/Api/v1/ApiExceptAuthController.php

@@ -42,6 +42,7 @@ class ApiExceptAuthController extends Controller
             $url = $url.'api/v1/helpdesk/check-url';
             //return $url;
             $result = $this->CallGetApi($url);
+
 //            dd($result);
             return response()->json(compact('result'));
         } catch (\Exception $ex) {

app/Api/v1/TokenAuthController.php

@@ -64,6 +64,7 @@ class TokenAuthController extends Controller
         }
 
         $user_id = \Auth::user();
+
         // if no errors are encountered we can return a JWT
         return response()->json(compact('token', 'user_id'));
     }
@@ -91,6 +92,7 @@ class TokenAuthController extends Controller
 
             return response()->json(compact('error'));
         }
+
         //dd($user);
         return response()->json(compact('user'));
     }
@@ -174,8 +176,8 @@ class TokenAuthController extends Controller
                 $password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->first();
                 if (isset($password_reset_table)) {
                     $password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->update(['token' => $code, 'created_at' => $date]);
-                    // $password_reset_table->token = $code;
+                // $password_reset_table->token = $code;
-                    // $password_reset_table->update(['token' => $code]);
+                // $password_reset_table->update(['token' => $code]);
                 } else {
                     $create_password_reset = \DB::table('password_resets')->insert(['email' => $user->email, 'token' => $code, 'created_at' => $date]);
                 }

app/Http/Controllers/Admin/helpdesk/AgentController.php

@@ -235,6 +235,7 @@ class AgentController extends Controller
         foreach ($requests as $req) {
             DB::insert('insert into team_assign_agent (team_id, agent_id) values (?,?)', [$req, $id]);
         }
+
         //Todo For success and failure conditions
         try {
             if ($request->input('country_code') != '' or $request->input('country_code') != null) {
@@ -304,6 +305,7 @@ class AgentController extends Controller
         for ($i = 0; $i < $length; $i++) {
             $randomString .= $characters[rand(0, $charactersLength - 1)];
         }
+
         // return random string
         return $randomString;
     }

app/Http/Controllers/Admin/helpdesk/BanlistController.php

@@ -87,6 +87,7 @@ class BanlistController extends Controller
                 $use->ban = $request->input('ban');
                 $use->internal_note = $request->input('internal_note');
                 $use->save();
+
                 // $user->create($request->input())->save();
                 return redirect('banlist')->with('success', Lang::get('lang.email_banned_sucessfully'));
             } else {

app/Http/Controllers/Admin/helpdesk/EmailsController.php

@@ -380,6 +380,7 @@ class EmailsController extends Controller
             }
             //dd($ex->getMessage());
             loging('mail-config', $message);
+
             //Log::error($ex->getMessage());
             return $this->jsonResponse('fails', $message);
         }

app/Http/Controllers/Admin/helpdesk/FormController.php

@@ -196,6 +196,7 @@ class FormController extends Controller
             //dd($form);
             if ($form) {
                 $fields = $form->fields();
+
                 //dd($fields);
                 return view('themes.default1.admin.helpdesk.manage.form.edit', compact('form', 'fields', 'select_forms'));
             }
@@ -215,6 +216,7 @@ class FormController extends Controller
             //dd($form);
             if ($form) {
                 $fields = $form->fields();
+
                 //dd($fields);
                 return view('themes.default1.admin.helpdesk.manage.form.add-child', compact('form', 'fields', 'select_forms'));
             }

app/Http/Controllers/Admin/helpdesk/GroupController.php

@@ -168,9 +168,11 @@ class GroupController extends Controller
         //Updating admin_notes field
         $adminNotes = $request->input('admin_notes');
         $var->admin_notes = $adminNotes;
+
         /* Check whether function success or not */
         try {
             $var->save();
+
             /* redirect to Index page with Success Message */
             return redirect('groups')->with('success', Lang::get('lang.group_updated_successfully'));
         } catch (Exception $e) {
@@ -198,9 +200,11 @@ class GroupController extends Controller
         }
         $group_assign_department->where('group_id', $id)->delete();
         $groups = $group->whereId($id)->first();
+
         /* Check whether function success or not */
         try {
             $groups->delete();
+
             /* redirect to Index page with Success Message */
             return redirect('groups')->with('success', Lang::get('lang.group_deleted_successfully'));
         } catch (Exception $e) {

app/Http/Controllers/Admin/helpdesk/HelptopicController.php

@@ -118,6 +118,7 @@ class HelptopicController extends Controller
             }
             /* Check whether function success or not */
             $topic->fill($request->except('custom_form', 'auto_assign'))->save();
+
             // $topics->fill($request->except('custom_form','auto_assign'))->save();
             /* redirect to Index page with Success Message */
             return redirect('helptopic')->with('success', Lang::get('lang.helptopic_created_successfully'));
@@ -192,6 +193,7 @@ class HelptopicController extends Controller
                     ->where('id', '=', 1)
                     ->update(['help_topic' => $id]);
             }
+
             /* redirect to Index page with Success Message */
             return redirect('helptopic')->with('success', Lang::get('lang.helptopic_updated_successfully'));
         } catch (Exception $e) {
@@ -238,9 +240,11 @@ class HelptopicController extends Controller
             }
             $message = $ticket.$email;
             $topics = $topic->whereId($id)->first();
+
             /* Check whether function success or not */
             try {
                 $topics->delete();
+
                 /* redirect to Index page with Success Message */
                 return redirect('helptopic')->with('success', Lang::get('lang.helptopic_deleted_successfully').$message);
             } catch (Exception $e) {

app/Http/Controllers/Admin/helpdesk/SettingsController.php

@@ -74,6 +74,7 @@ class SettingsController extends Controller
         try {
             /* fetch the values of company from company table */
             $companys = $company->whereId('1')->first();
+
             /* Direct to Company Settings Page */
             return view('themes.default1.admin.helpdesk.settings.company', compact('companys'));
         } catch (Exception $e) {
@@ -104,9 +105,11 @@ class SettingsController extends Controller
         if ($request->input('use_logo') == null) {
             $companys->use_logo = '0';
         }
+
         /* Check whether function success or not */
         try {
             $companys->fill($request->except('logo'))->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getcompany')->with('success', Lang::get('lang.company_updated_successfully'));
         } catch (Exception $e) {
@@ -167,6 +170,7 @@ class SettingsController extends Controller
             $email_mandatory = $common_settings->select('status')
                     ->where('option_name', '=', 'email_mandatory')
                     ->first();
+
             /* Direct to System Settings Page */
             return view('themes.default1.admin.helpdesk.settings.system', compact('systems', 'departments', 'timezones', 'time', 'date', 'date_time', 'common_setting', 'send_otp', 'email_mandatory'));
         } catch (Exception $e) {
@@ -215,6 +219,7 @@ class SettingsController extends Controller
                 $sett->status = $itil;
                 $sett->save();
             }
+
             /* redirect to Index page with Success Message */
             return redirect('getsystem')->with('success', Lang::get('lang.system_updated_successfully'));
         } catch (Exception $e) {
@@ -242,6 +247,7 @@ class SettingsController extends Controller
             $slas = $sla->get();
             /* Fetch the values from Help_topic table */
             $topics = $topic->get();
+
             /* Direct to Ticket Settings Page */
             return view('themes.default1.admin.helpdesk.settings.ticket', compact('tickets', 'slas', 'topics', 'priority'));
         } catch (Exception $e) {
@@ -276,6 +282,7 @@ class SettingsController extends Controller
             $tickets->collision_avoid = $request->input('collision_avoid');
             /* Check whether function success or not */
             $tickets->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getticket')->with('success', Lang::get('lang.ticket_updated_successfully'));
         } catch (Exception $e) {
@@ -302,6 +309,7 @@ class SettingsController extends Controller
             $templates = $template->get();
             /* Fetch the values from Emails table */
             $emails1 = $email1->get();
+
             /* Direct to Email Settings Page */
             return view('themes.default1.admin.helpdesk.settings.email', compact('emails', 'templates', 'emails1'));
         } catch (Exception $e) {
@@ -334,6 +342,7 @@ class SettingsController extends Controller
             $emails->attachment = $request->input('attachment');
             /* Check whether function success or not */
             $emails->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getemail')->with('success', Lang::get('lang.email_updated_successfully'));
         } catch (Exception $e) {
@@ -435,6 +444,7 @@ class SettingsController extends Controller
             }
             $work->save();
             $this->saveConditions();
+
             /* redirect to Index page with Success Message */
             return redirect('job-scheduler')->with('success', Lang::get('lang.job-scheduler-success'));
         } catch (Exception $e) {
@@ -455,6 +465,7 @@ class SettingsController extends Controller
         try {
             /* fetch the values of responder from responder table */
             $responders = $responder->whereId('1')->first();
+
             /* Direct to Responder Settings Page */
             return view('themes.default1.admin.helpdesk.settings.responder', compact('responders'));
         } catch (Exception $e) {
@@ -484,6 +495,7 @@ class SettingsController extends Controller
             /* fill the values to coompany table */
             /* Check whether function success or not */
             $responders->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getresponder')->with('success', Lang::get('lang.auto_response_updated_successfully'));
         } catch (Exception $e) {
@@ -504,6 +516,7 @@ class SettingsController extends Controller
         try {
             /* fetch the values of alert from alert table */
             $alerts = $alert->whereId('1')->first();
+
             /* Direct to Alert Settings Page */
             return view('themes.default1.admin.helpdesk.settings.alert', compact('alerts'));
         } catch (Exception $e) {
@@ -572,6 +585,7 @@ class SettingsController extends Controller
             /* fill the values to coompany table */
             /* Check whether function success or not */
             $alerts->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getalert')->with('success', Lang::get('lang.alert_&_notices_updated_successfully'));
         } catch (Exception $e) {
@@ -615,6 +629,7 @@ class SettingsController extends Controller
         try {
             /* fetch the values of company from company table */
             $statuss = \DB::table('ticket_status')->get();
+
             /* Direct to Company Settings Page */
             return view('themes.default1.admin.helpdesk.settings.status', compact('statuss'));
         } catch (Exception $e) {
@@ -635,6 +650,7 @@ class SettingsController extends Controller
         try {
             /* fetch the values of company from company table */
             $status = \DB::table('ticket_status')->where('id', '=', $id)->first();
+
             /* Direct to Company Settings Page */
             return view('themes.default1.admin.helpdesk.settings.status-edit', compact('status'));
         } catch (Exception $e) {
@@ -667,6 +683,7 @@ class SettingsController extends Controller
             }
             $statuss->sort = $request->input('sort');
             $statuss->save();
+
             /* Direct to Company Settings Page */
             return redirect()->back()->with('success', Lang::get('lang.status_has_been_updated_successfully'));
         } catch (Exception $e) {
@@ -698,6 +715,7 @@ class SettingsController extends Controller
             }
             $statuss->sort = $request->input('sort');
             $statuss->save();
+
             /* Direct to Company Settings Page */
             return redirect()->back()->with('success', Lang::get('lang.status_has_been_created_successfully'));
         } catch (Exception $ex) {
@@ -718,6 +736,7 @@ class SettingsController extends Controller
             if ($id > 5) {
                 /* fetch the values of company from company table */
                 \App\Model\helpdesk\Ticket\Ticket_Status::whereId($id)->delete();
+
                 /* Direct to Company Settings Page */
                 return redirect()->back()->with('success', Lang::get('lang.status_has_been_deleted'));
             } else {

app/Http/Controllers/Admin/helpdesk/SettingsController2.php

@@ -109,6 +109,7 @@ class SettingsController2 extends Controller
         try {
             /* fetch the values of company from company table */
             $statuss = \DB::table('ticket_status')->get();
+
             /* Direct to Company Settings Page */
             return view('themes.default1.admin.helpdesk.settings.status', compact('statuss'));
         } catch (Exception $e) {
@@ -141,6 +142,7 @@ class SettingsController2 extends Controller
             }
             $statuss->sort = Input::get('sort');
             $statuss->save();
+
             /* Direct to Company Settings Page */
             return redirect()->back()->with('success', 'Status has been updated!');
         } catch (Exception $e) {
@@ -164,6 +166,7 @@ class SettingsController2 extends Controller
         }
         $statuss->sort = Input::get('sort');
         $statuss->save();
+
         /* Direct to Company Settings Page */
         return redirect()->back()->with('success', 'Status has been created!');
 //        } catch (Exception $ex) {
@@ -177,6 +180,7 @@ class SettingsController2 extends Controller
             if ($id > 5) {
                 /* fetch the values of company from company table */
                 \App\Model\helpdesk\Ticket\Ticket_Status::whereId($id)->delete();
+
                 /* Direct to Company Settings Page */
                 return redirect()->back()->with('success', 'Status has been deleted');
             } else {
@@ -200,6 +204,7 @@ class SettingsController2 extends Controller
         try {
             /* fetch the values of company from company table */
             $companys = $company->whereId('1')->first();
+
             /* Direct to Company Settings Page */
             return view('themes.default1.admin.helpdesk.settings.company', compact('companys'));
         } catch (Exception $e) {
@@ -230,9 +235,11 @@ class SettingsController2 extends Controller
         if ($request->input('use_logo') == null) {
             $companys->use_logo = '0';
         }
+
         /* Check whether function success or not */
         try {
             $companys->fill($request->except('logo'))->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getcompany')->with('success', 'Company Updated Successfully');
         } catch (Exception $e) {
@@ -283,6 +290,7 @@ class SettingsController2 extends Controller
             $departments = $department->get();
             /* Fetch the values from Timezones table */
             $timezones = $timezone->get();
+
             /* Direct to System Settings Page */
             return view('themes.default1.admin.helpdesk.settings.system', compact('systems', 'departments', 'timezones', 'time', 'date', 'date_time'));
         } catch (Exception $e) {
@@ -308,6 +316,7 @@ class SettingsController2 extends Controller
             /* fill the values to coompany table */
             /* Check whether function success or not */
             $systems->fill($request->input())->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getsystem')->with('success', 'System Updated Successfully');
         } catch (Exception $e) {
@@ -335,6 +344,7 @@ class SettingsController2 extends Controller
             $slas = $sla->get();
             /* Fetch the values from Help_topic table */
             $topics = $topic->get();
+
             /* Direct to Ticket Settings Page */
             return view('themes.default1.admin.helpdesk.settings.ticket', compact('tickets', 'slas', 'topics', 'priority'));
         } catch (Exception $e) {
@@ -369,6 +379,7 @@ class SettingsController2 extends Controller
             $tickets->collision_avoid = $request->input('collision_avoid');
             /* Check whether function success or not */
             $tickets->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getticket')->with('success', 'Ticket Updated Successfully');
         } catch (Exception $e) {
@@ -395,6 +406,7 @@ class SettingsController2 extends Controller
             $templates = $template->get();
             /* Fetch the values from Emails table */
             $emails1 = $email1->get();
+
             /* Direct to Email Settings Page */
             return view('themes.default1.admin.helpdesk.settings.email', compact('emails', 'templates', 'emails1'));
         } catch (Exception $e) {
@@ -427,6 +439,7 @@ class SettingsController2 extends Controller
             $emails->attachment = $request->input('attachment');
             /* Check whether function success or not */
             $emails->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getemail')->with('success', 'Email Updated Successfully');
         } catch (Exception $e) {
@@ -485,6 +498,7 @@ class SettingsController2 extends Controller
                 $emails->notification_cron = 0;
             }
             $emails->save();
+
             /* redirect to Index page with Success Message */
             return redirect('job-scheduler')->with('success', Lang::get('lang.job-scheduler-success'));
         } catch (Exception $e) {
@@ -556,6 +570,7 @@ class SettingsController2 extends Controller
         try {
             /* fetch the values of responder from responder table */
             $responders = $responder->whereId('1')->first();
+
             /* Direct to Responder Settings Page */
             return view('themes.default1.admin.helpdesk.settings.responder', compact('responders'));
         } catch (Exception $e) {
@@ -585,6 +600,7 @@ class SettingsController2 extends Controller
             /* fill the values to coompany table */
             /* Check whether function success or not */
             $responders->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getresponder')->with('success', 'Responder Updated Successfully');
         } catch (Exception $e) {
@@ -605,6 +621,7 @@ class SettingsController2 extends Controller
         try {
             /* fetch the values of alert from alert table */
             $alerts = $alert->whereId('1')->first();
+
             /* Direct to Alert Settings Page */
             return view('themes.default1.admin.helpdesk.settings.alert', compact('alerts'));
         } catch (Exception $e) {
@@ -673,6 +690,7 @@ class SettingsController2 extends Controller
             /* fill the values to coompany table */
             /* Check whether function success or not */
             $alerts->save();
+
             /* redirect to Index page with Success Message */
             return redirect('getalert')->with('success', 'Alert Updated Successfully');
         } catch (Exception $e) {

app/Http/Controllers/Admin/helpdesk/SlaController.php

@@ -45,6 +45,7 @@ class SlaController extends Controller
         try {
             /* Declare a Variable $slas to store all Values From Sla_plan Table */
             $slas = $sla->get();
+
             /* Listing the values From Sla_plan Table */
             return view('themes.default1.admin.helpdesk.manage.sla.index', compact('slas'));
         } catch (Exception $e) {
@@ -81,6 +82,7 @@ class SlaController extends Controller
             /* Fill the request values to Sla_plan Table  */
             /* Check whether function success or not */
             $sla->fill($request->input())->save();
+
             /* redirect to Index page with Success Message */
             return redirect('sla')->with('success', Lang::get('lang.sla_plan_created_successfully'));
         } catch (Exception $e) {
@@ -196,9 +198,11 @@ class SlaController extends Controller
             $message = $ticket.$dept.$topic;
             /* Delete a perticular field from the database by delete() using Id */
             $slas = Sla_plan::whereId($id)->first();
+
             /* Check whether function success or not */
             try {
                 $slas->delete();
+
                 /* redirect to Index page with Success Message */
                 return redirect('sla')->with('success', Lang::get('lang.sla_plan_deleted_successfully').$message);
             } catch (Exception $e) {

app/Http/Controllers/Admin/helpdesk/TeamController.php

@@ -150,6 +150,7 @@ class TeamController extends Controller
         $users = DB::table('team_assign_agent')->select('team_assign_agent.id', 'team_assign_agent.team_id', 'users.user_name', 'users.first_name', 'users.last_name', 'users.active', 'users.assign_group', 'users.primary_dpt', 'users.role')
           ->join('users', 'users.id', '=', 'team_assign_agent.agent_id')
           ->where('team_assign_agent.team_id', '=', $id);
+
 //           ->get();
         // dd($users);
         return \Datatable::query($users)
@@ -219,6 +220,7 @@ class TeamController extends Controller
             }
             // dd($a_id);
             $user = $user->whereIn('id', $a_id)->where('active', '=', 1)->orderBy('first_name')->get();
+
             // dd($user);
             return view('themes.default1.admin.helpdesk.agent.teams.edit', compact('agent_id', 'user', 'teams'));
         } catch (Exception $e) {
@@ -250,10 +252,12 @@ class TeamController extends Controller
         $alert = $request->input('assign_alert');
         $teams->assign_alert = $alert;
         $teams->save(); //saving check box
+
         //updating whole field
         /* Check whether function success or not */
         try {
             $teams->fill($request->except('team_lead'))->save();
+
             /* redirect to Index page with Success Message */
             return redirect('teams')->with('success', Lang::get('lang.teams_updated_successfully'));
         } catch (Exception $e) {
@@ -279,6 +283,7 @@ class TeamController extends Controller
             $tickets = DB::table('tickets')->where('team_id', '=', $id)->update(['team_id' => null]);
             /* Check whether function success or not */
             $teams->delete();
+
             /* redirect to Index page with Success Message */
             return redirect('teams')->with('success', Lang::get('lang.teams_deleted_successfully'));
         } catch (Exception $e) {

app/Http/Controllers/Admin/helpdesk/ThreadController.php

@@ -32,6 +32,7 @@ class ThreadController extends Controller
             $threads = $thread->get();
             /* get the values of priority from Priority Table  */
             $priorities = $priority->get();
+
             /* Direct to view page */
             return view('themes.default1.admin.helpdesk.tickets.ticket', compact('threads', 'priorities'));
         } catch (Exception $e) {

app/Http/Controllers/Admin/helpdesk/UrlSettingController.php

@@ -18,6 +18,7 @@ class UrlSettingController extends Controller
         $url = $request->url();
         $www = $this->checkWWW($url);
         $https = $this->checkHTTP($url);
+
         //dd($www, $https);
         try {
             return view('themes.default1.admin.helpdesk.settings.url.settings', compact('www', 'https'));

app/Http/Controllers/Agent/helpdesk/CannedController.php

@@ -155,6 +155,7 @@ class CannedController extends Controller
             /* delete the selected field */
             /* Check whether function success or not */
             $canned->delete();
+
             /* redirect to Index page with Success Message */
             return redirect()->route('canned.list')->with('success', Lang::get('lang.canned_response_deleted'));
         } catch (Exception $e) {
@@ -180,6 +181,7 @@ class CannedController extends Controller
         } else {
             $msg = '';
         }
+
         // returning the canned response in JSON format
         return \Response::json($msg);
     }

app/Http/Controllers/Agent/helpdesk/Filter/FilterController.php

@@ -576,6 +576,7 @@ class FilterController extends Controller
             $query->whereIn('tickets.team_id', $teams)
                     ->orWhereIn('tickets.assigned_to', $users);
         });
+
         // dd($table->toSql());
         return $table;
     }
@@ -899,6 +900,7 @@ class FilterController extends Controller
         } else {
             $table = $table->where('tickets.id', '=', null);
         }
+
         // dd($table->toSql());
         return $table;
     }

app/Http/Controllers/Agent/helpdesk/Filter/FilterControllerOld.php

@@ -51,6 +51,7 @@ class FilterControllerOld extends Controller
         if ((is_array($tags) && count($tags) > 0) || (is_array($labels) && count($labels) > 0)) {
             $render = true;
         }
+
         // return \Datatables::of($table)->make();
         return \Ttable::getTable($table);
     }

app/Http/Controllers/Agent/helpdesk/ImapMail.php

@@ -25,6 +25,7 @@ class ImapMail extends Mailbox
     {
         //dd($this->getImapStream());
         $mailsIds = imap_search($this->getImapStream(), $criteria, SE_UID);
+
         //dd($mailsIds);
         return $mailsIds ? $mailsIds : [];
     }

app/Http/Controllers/Agent/helpdesk/OrganizationController.php

@@ -178,6 +178,7 @@ class OrganizationController extends Controller
         try {
             /* select the field by id  */
             $orgs = $org->whereId($id)->first();
+
             /* To view page */
             return view('themes.default1.agent.helpdesk.organization.show', compact('orgs'));
         } catch (Exception $e) {
@@ -198,6 +199,7 @@ class OrganizationController extends Controller
         try {
             /* select the field by id  */
             $orgs = $org->whereId($id)->first();
+
             /* To view page */
             return view('themes.default1.agent.helpdesk.organization.edit', compact('orgs'));
         } catch (Exception $e) {
@@ -254,6 +256,7 @@ class OrganizationController extends Controller
             /* Delete the field selected from the table */
             /* Check whether function success or not */
             $orgs->delete();
+
             /* redirect to Index page with Success Message */
             return redirect('organizations')->with('success', Lang::get('lang.organization_deleted_successfully'));
         } catch (Exception $e) {

app/Http/Controllers/Agent/helpdesk/TicketWorkflowController.php

@@ -201,6 +201,7 @@ class TicketWorkflowController extends Controller
         } elseif ($condition == 'ends') {
             $return = $this->checkEnds($statement, $to_check);
         }
+
 //        elseif($condition == 'match') {
 //
 //        } elseif($condition == 'not_match') {

app/Http/Controllers/Agent/helpdesk/UserController.php

@@ -29,6 +29,7 @@ use App\Model\helpdesk\Ticket\Ticket_Thread;
 use App\Model\helpdesk\Ticket\Tickets;
 use App\Model\helpdesk\Utility\CountryCode;
 use App\Model\helpdesk\Utility\Otp;
+use App\Model\helpdesk\Agent\Department;
 use App\User;
 // classes
 use Auth;
@@ -149,6 +150,7 @@ class UserController extends Controller
                 $query->orWhere('country_code', 'LIKE', '%'.$search.'%');
             });
         }
+
         // displaying list of users with chumper datatables
         // return \Datatable::collection(User::where('role', "!=", "admin")->get())
         return \Yajra\DataTables\Facades\DataTables::of($users)
@@ -338,6 +340,7 @@ class UserController extends Controller
 
                 return redirect('user')->with('success', Lang::get('lang.User-Created-Successfully'));
             }
+
 //            $user->save();
             /* redirect to Index page with Success Message */
             return redirect('user')->with('success', Lang::get('lang.User-Created-Successfully'));
@@ -676,6 +679,7 @@ class UserController extends Controller
         $user = new User();
         /* select the field where id = $id(request Id) */
         $users = $user->whereId($id)->first();
+
         /* Update the value by selected field  */
         /* Check whether function success or not */
         try {
@@ -697,6 +701,7 @@ class UserController extends Controller
 
                 $this->storeUserOrgRelation($id, $orgid);
             }
+
             /* redirect to Index page with Success Message */
             return redirect('user')->with('success', Lang::get('lang.User-profile-Updated-Successfully'));
         } catch (Exception $e) {
@@ -733,11 +738,13 @@ class UserController extends Controller
         $phonecode = $code->where('iso', '=', $location->iso_code)->first();
         $settings = CommonSettings::select('status')->where('option_name', '=', 'send_otp')->first();
         $status = $settings->status;
-
+        $departments = Department::all();
         try {
-            return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'))
+           return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user', 'departments'))
-                            ->with(['phonecode' => $phonecode->phonecode,
+    ->with([
-                                'verify'        => $status, ]);
+        'phonecode' => $phonecode->phonecode,
+        'verify'    => $status,
+    ]);
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->getMessage());
         }
@@ -932,6 +939,7 @@ class UserController extends Controller
             $user_org->org_id = $org->id;
             $user_org->user_id = $id;
             $user_org->save();
+
             // for success return 0
             return 0;
         }
@@ -956,6 +964,7 @@ class UserController extends Controller
         for ($i = 0; $i < $length; $i++) {
             $randomString .= $characters[rand(0, $charactersLength - 1)];
         }
+
         // return random string
         return $randomString;
     }
@@ -1061,6 +1070,7 @@ class UserController extends Controller
                     if (Hash::check(Input::get('otp'), $otp->otp)) {
                         Otp::where('user_id', '=', Input::get('u_id'))
                                 ->update(['otp' => '']);
+
                         // User::where('id', '=', $user->id)
                         //     ->update(['active' => 1]);
                         // $this->openTicketAfterVerification($user->id);

app/Http/Controllers/Agent/kb/ArticleController.php

@@ -68,6 +68,7 @@ class ArticleController extends Controller
                 ->select('id', 'name', 'description', 'publish_time', 'slug')
                 ->orderBy('publish_time', 'desc')
                 ->get();
+
         // returns chumper datatable
         return Datatable::Collection($articles)
 
@@ -136,6 +137,7 @@ class ArticleController extends Controller
     {
         /* get the attributes of the category */
         $category = $category->pluck('id', 'name');
+
         /* get the create page  */
         try {
             return view('themes.default1.agent.kb.article.create', compact('category'));
@@ -169,6 +171,7 @@ class ArticleController extends Controller
         foreach ($requests as $req) {
             DB::insert('insert into kb_article_relationship (category_id, article_id) values (?,?)', [$req, $id]);
         }
+
         /* insert the values to the article table  */
         try {
             $article->fill($request->except('slug'))->save();
@@ -203,6 +206,7 @@ class ArticleController extends Controller
         /* get the selected article and display it at edit page  */
         /* Get the selected article with id */
         $article = $article->whereId($id)->first();
+
         /* send to the edit page */
         try {
             return view('themes.default1.agent.kb.article.edit', compact('assign', 'article', 'category'));
@@ -244,6 +248,7 @@ class ArticleController extends Controller
         foreach ($requests as $req) {
             DB::insert('insert into kb_article_relationship (category_id, article_id) values (?,?)', [$req, $id]);
         }
+
         /* update the value to the table */
         try {
             $article->fill($request->all())->save();

app/Http/Controllers/Agent/kb/CategoryController.php

@@ -123,6 +123,7 @@ class CategoryController extends Controller
     {
         /* Get the all attributes in the category model */
         $category = $category->pluck('name', 'id')->toArray();
+
         /* get the view page to create new category with all attributes
           of category model */
         try {
@@ -146,6 +147,7 @@ class CategoryController extends Controller
         $sl = $request->input('name');
         $slug = Str::slug($sl, '-');
         $category->slug = $slug;
+
         // send success message to index page
         try {
             $category->fill($request->input())->save();
@@ -169,6 +171,7 @@ class CategoryController extends Controller
         /* get the atributes of the category model whose id == $id */
         $category = Category::whereId($id)->first();
         $categories = Category::pluck('name', 'id')->toArray();
+
         /* get the Edit page the selected category via id */
         return view('themes.default1.agent.kb.category.edit', compact('category', 'categories'));
     }
@@ -188,6 +191,7 @@ class CategoryController extends Controller
         $category = Category::where('id', $id)->first();
         $sl = $request->input('name');
         $slug = Str::slug($sl, '-');
+
         /* update the values at the table via model according with the request */
         //redirct to index page with success message
         try {
@@ -218,6 +222,7 @@ class CategoryController extends Controller
         } else {
             /*  delete the category selected, id == $id */
             $category = $category->whereId($id)->first();
+
             // redirect to index with success message
             try {
                 $category->delete();

app/Http/Controllers/Agent/kb/SettingsController.php

@@ -56,6 +56,7 @@ class SettingsController extends Controller
         /* get the setting where the id == 1 */
         $settings = $settings->whereId('1')->first();
         $time = $time->get();
+
         //$date = $date->get();
         return view('themes.default1.agent.kb.settings.settings', compact('date', 'settings', 'time'));
     }

app/Http/Controllers/Auth/AuthController.php

@@ -77,6 +77,7 @@ class AuthController extends Controller
         }
         //dd(\Config::get('services'));
         $s = Socialite::driver($provider)->redirect();
+
         //dd('dscd');
         return $s;
     }
@@ -114,6 +115,7 @@ class AuthController extends Controller
                 }
                 Auth::login($user);
             }
+
             //after login redirecting to home page
             return redirect('/');
         } catch (\Exception $ex) {

app/Http/Controllers/Auth/ForgotPasswordController.php

@@ -58,8 +58,8 @@ class ForgotPasswordController extends Controller
                 $password_reset_table = DB::table('password_resets')->where('email', '=', $user->email)->first();
                 if (isset($password_reset_table)) {
                     $password_reset_table = DB::table('password_resets')->where('email', '=', $user->email)->update(['token' => $code, 'created_at' => $date]);
-                    // $password_reset_table->token = $code;
+                // $password_reset_table->token = $code;
-                    // $password_reset_table->update(['token' => $code]);
+                // $password_reset_table->update(['token' => $code]);
                 } else {
                     $create_password_reset = DB::table('password_resets')->insert(['email' => $user->email, 'token' => $code, 'created_at' => $date]);
                 }

app/Http/Controllers/Auth/PasswordController.php

@@ -63,8 +63,8 @@ class PasswordController extends Controller
                 $password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->first();
                 if (isset($password_reset_table)) {
                     $password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->update(['token' => $code, 'created_at' => $date]);
-                    // $password_reset_table->token = $code;
+                // $password_reset_table->token = $code;
-                    // $password_reset_table->update(['token' => $code]);
+                // $password_reset_table->update(['token' => $code]);
                 } else {
                     $create_password_reset = \DB::table('password_resets')->insert(['email' => $user->email, 'token' => $code, 'created_at' => $date]);
                 }

app/Http/Controllers/Client/helpdesk/FormController.php

@@ -21,6 +21,7 @@ use App\Model\helpdesk\Ticket\Ticket_Thread;
 use App\Model\helpdesk\Ticket\Tickets;
 use App\Model\helpdesk\Utility\CountryCode;
 use App\User;
+use App\Model\helpdesk\Agent\Location;
 use Exception;
 // classes
 use Form;
@@ -64,6 +65,7 @@ class FormController extends Controller
      */
     public function getForm(Help_topic $topic, CountryCode $code)
     {
+        $locations = Location::all();
         if (\Config::get('database.install') == '%0%') {
             return \Redirect::route('licence');
         }
@@ -85,7 +87,7 @@ class FormController extends Controller
 
             [$max_size_in_bytes, $max_size_in_actual] = $this->fileUploadController->file_upload_max_size();
 
-            return view('themes.default1.client.helpdesk.form', compact('topics', 'codes', 'email_mandatory', 'max_size_in_bytes', 'max_size_in_actual'))->with('phonecode', $phonecode);
+            return view('themes.default1.client.helpdesk.form', compact('topics', 'codes', 'email_mandatory', 'max_size_in_bytes', 'max_size_in_actual', 'locations'))->with('phonecode', $phonecode);
         } else {
             return \Redirect::route('home');
         }
@@ -113,29 +115,29 @@ class FormController extends Controller
                         $form_fields = explode(',', $form_data->value);
                         $var = '';
                         foreach ($form_fields as $form_field) {
-                            $var .= '<option value="'.$form_field.'">'.$form_field.'</option>';
+                            $var .= '<option value="' . $form_field . '">' . $form_field . '</option>';
                         }
-                        echo '<br/><label>'.ucfirst($form_data->label).'</label><select class="form-control" name="'.$form_data->name.'">'.$var.'</select>';
+                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><select class="form-control" name="' . $form_data->name . '">' . $var . '</select>';
                     } elseif ($form_data->type == 'radio') {
                         $type2 = $form_data->value;
                         $vals = explode(',', $type2);
-                        echo '<br/><label>'.ucfirst($form_data->label).'</label><br/>';
+                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><br/>';
                         foreach ($vals as $val) {
-                            echo '<input type="'.$form_data->type.'" name="'.$form_data->name.'"> '.$form_data->value.'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
+                            echo '<input type="' . $form_data->type . '" name="' . $form_data->name . '"> ' . $form_data->value . '&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
                         }
                         echo '<br/>';
                     } elseif ($form_data->type == 'textarea') {
                         $type3 = $form_data->value;
-                        echo '<br/><label>'.$form_data->label.'</label></br><textarea id="unique-textarea" name="'.$form_data->name.'" class="form-control" style="height:15%;"></textarea>';
+                        echo '<br/><label>' . $form_data->label . '</label></br><textarea id="unique-textarea" name="' . $form_data->name . '" class="form-control" style="height:15%;"></textarea>';
                     } elseif ($form_data->type == 'checkbox') {
                         $type4 = $form_data->value;
                         $checks = explode(',', $type4);
-                        echo '<br/><label>'.ucfirst($form_data->label).'</label><br/>';
+                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><br/>';
                         foreach ($checks as $check) {
-                            echo '<input type="'.$form_data->type.'" name="'.$form_data->name.'">&nbsp&nbsp'.$check;
+                            echo '<input type="' . $form_data->type . '" name="' . $form_data->name . '">&nbsp&nbsp' . $check;
                         }
                     } else {
-                        echo '<br/><label>'.ucfirst($form_data->label).'</label><input type="'.$form_data->type.'" class="form-control"   name="'.$form_data->name.'" />';
+                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><input type="' . $form_data->type . '" class="form-control"   name="' . $form_data->name . '" />';
                     }
                 }
                 echo '<br/><br/>';
@@ -238,26 +240,27 @@ class FormController extends Controller
                 if ($attachments != null) {
                     $storage = new \App\FaveoStorage\Controllers\StorageController();
                     $storage->saveAttachments($thread->id, $attachments);
-//                    foreach ($attachments as $attachment) {
+                    //                    foreach ($attachments as $attachment) {
-//                        if ($attachment != null) {
+                    //                        if ($attachment != null) {
-//                            $name = $attachment->getClientOriginalName();
+                    //                            $name = $attachment->getClientOriginalName();
-//                            $type = $attachment->getClientOriginalExtension();
+                    //                            $type = $attachment->getClientOriginalExtension();
-//                            $size = $attachment->getSize();
+                    //                            $size = $attachment->getSize();
-//                            $data = file_get_contents($attachment->getRealPath());
+                    //                            $data = file_get_contents($attachment->getRealPath());
-//                            $attachPath = $attachment->getRealPath();
+                    //                            $attachPath = $attachment->getRealPath();
-//                            $ta->create(['thread_id' => $thread->id, 'name' => $name, 'size' => $size, 'type' => $type, 'file' => $data, 'poster' => 'ATTACHMENT']);
+                    //                            $ta->create(['thread_id' => $thread->id, 'name' => $name, 'size' => $size, 'type' => $type, 'file' => $data, 'poster' => 'ATTACHMENT']);
-//                        }
+                    //                        }
-//                    }
+                    //                    }
                 }
+
                 // dd($result);
-                return Redirect::back()->with('success', Lang::get('lang.Ticket-has-been-created-successfully-your-ticket-number-is').' '.$result[0].'. ');
+                return Redirect::back()->with('success', Lang::get('lang.Ticket-has-been-created-successfully-your-ticket-number-is') . ' ' . $result[0] . '. ');
             } else {
                 return Redirect::back()->withInput($request->except('password'))->with('fails', Lang::get('lang.failed-to-create-user-tcket-as-mobile-has-been-taken'));
             }
         } catch (\Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
-//        dd($result);
+        //        dd($result);
     }
 
     /**
@@ -275,7 +278,7 @@ class FormController extends Controller
                 $tickets = Tickets::where('id', '=', $id)->first();
                 $thread = Ticket_Thread::where('ticket_id', '=', $tickets->id)->first();
 
-                $subject = $thread->title.'[#'.$tickets->ticket_number.']';
+                $subject = $thread->title . '[#' . $tickets->ticket_number . ']';
                 $body = $comment;
 
                 $user_cred = User::where('id', '=', $tickets->user_id)->first();

app/Http/Controllers/Client/helpdesk/GuestController.php

@@ -209,6 +209,7 @@ class GuestController extends Controller
         $tickets = $tickets->where('user_id', '=', $user_id)->first();
         //dd($ticket);
         $thread = $thread->where('ticket_id', $tickets->id)->first();
+
         //dd($thread);
         // $tickets = $tickets->whereId($id)->first();
         return view('themes.default1.client.guest-user.view_ticket', compact('thread', 'tickets'));
@@ -424,6 +425,7 @@ class GuestController extends Controller
                     if (Hash::check(Input::get('otp'), $otp->otp)) {
                         Otp::where('user_id', '=', Input::get('u_id'))
                             ->update(['otp' => '']);
+
                         // User::where('id', '=', $user->id)
                         //     ->update(['active' => 1]);
                         // $this->openTicketAfterVerification($user->id);

app/Http/Controllers/Client/helpdesk/UnAuthController.php

@@ -338,33 +338,33 @@ class UnAuthController extends Controller
 //           return Cache::get('language');
 //         } else return 'false';
 //          Cache::put('language',$);
-         $path = base_path('lang');  // Path to check available language packages
+        $path = base_path('lang');  // Path to check available language packages
-         if (array_key_exists($lang, \Config::get('languages')) && in_array($lang, scandir($path))) {
+        if (array_key_exists($lang, \Config::get('languages')) && in_array($lang, scandir($path))) {
-             // dd(array_key_exists($lang, Config::get('languages')));
+            // dd(array_key_exists($lang, Config::get('languages')));
-       // app()->setLocale($lang);
+            // app()->setLocale($lang);
 
             \Cache::forever('language', $lang);
-            // dd(Cache::get('language'));
+        // dd(Cache::get('language'));
-            // dd()
+        // dd()
         } else {
             return false;
         }
 
         return true;
 
-      /*  $path = base_path('lang');  // Path to check available language packages
+        /*  $path = base_path('lang');  // Path to check available language packages
-        if (array_key_exists($lang, \Config::get('languages')) && in_array($lang, scandir($path))) {
+          if (array_key_exists($lang, \Config::get('languages')) && in_array($lang, scandir($path))) {
-            if (Auth::check()) {
+              if (Auth::check()) {
-                $id = Auth::user()->id;
+                  $id = Auth::user()->id;
-                $user = User::find($id);
+                  $user = User::find($id);
-                $user->user_language = $lang;
+                  $user->user_language = $lang;
-                $user->save();
+                  $user->save();
-            } else {
+              } else {
-                Session::put('language', $lang);
+                  Session::put('language', $lang);
-            }
+              }
-        }
+          }
 
-        return redirect()->back();*/
+          return redirect()->back();*/
     }
 
     // Follow up tickets

app/Http/Controllers/Client/kb/UserController.php

@@ -141,6 +141,7 @@ class UserController extends Controller
         /* from whole attribute pick the article_id */
         $article_id = $all->pluck('article_id');
         $categorys = $category->get();
+
         /* direct to view with $article_id */
         return view('themes.default1.client.kb.article-list.category', compact('all', 'id', 'categorys', 'article_id'));
     }

app/Http/Controllers/Common/ExcelController.php

@@ -15,6 +15,7 @@ class ExcelController extends Controller
         if (count($data) == 0) {
             throw new Exception('No data');
         }
+
         //dd(Excel::download(new UserExport($data), $filename.'.'.'xls'));
         return Excel::download(new UserExport($data), $filename.'.'.'xlsx');
     }

app/Http/Controllers/Common/SettingsController.php

@@ -553,6 +553,7 @@ class SettingsController extends Controller
                 $attributes[$key]['author'] = $field['author'];
             }
         }
+
         //dd($attributes);
         return $attributes;
     }

app/Http/Controllers/Update/UpgradeController.php

@@ -169,6 +169,7 @@ class UpgradeController extends Controller
                 }
             }
             echo '</ul>';
+
             //Artisan::call('migrate', ['--force' => true]);
             return true;
         } catch (Exception $ex) {
@@ -397,6 +398,7 @@ class UpgradeController extends Controller
         try {
             if (Utility::getFileVersion() > Utility::getDatabaseVersion()) {
                 $url = url('database-upgrade');
+
                 //$string = "Your Database is outdated please upgrade <a href=$url>Now !</a>";
                 return view('themes.default1.update.database', compact('url'));
             } else {

app/Model/helpdesk/Agent/Department.php

@@ -13,4 +13,9 @@ class Department extends BaseModel
         'template_set', 'auto_ticket_response', 'auto_message_response',
         'auto_response_email', 'recipient', 'group_access', 'department_sign',
     ];
+
+        public function users()
+    {
+        return $this->hasMany(User::class, 'dept_id', 'id');
+    }
 }

app/Model/helpdesk/Agent/Location.php

@@ -0,0 +1,16 @@
+<?php
+
+namespace App\Model\helpdesk\Agent;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+
+class Location extends Model
+{
+    use HasFactory;
+	 protected $primaryKey = 'locationid';
+    public $incrementing = true;
+    protected $keyType = 'int';
+
+    protected $fillable = ['locationname'];
+}

app/Model/helpdesk/Ticket/Tickets.php

@@ -3,17 +3,46 @@
 namespace App\Model\helpdesk\Ticket;
 
 use App\BaseModel;
+use App\Model\helpdesk\Agent\Location;
 
 class Tickets extends BaseModel
 {
     protected $table = 'tickets';
 
-    protected $fillable = ['id', 'ticket_number', 'num_sequence', 'user_id', 'priority_id', 'sla', 'help_topic_id', 'max_open_ticket', 'captcha', 'status', 'lock_by', 'lock_at', 'source', 'isoverdue', 'reopened', 'isanswered', 'is_deleted', 'closed', 'is_transfer', 'transfer_at', 'reopened_at', 'duedate', 'closed_at', 'last_message_at', 'last_response_at', 'created_at', 'updated_at', 'assigned_to'];
+    protected $fillable = [
+        'id',
+        'ticket_number',
+        'num_sequence',
+        'user_id',
+        'priority_id',
+        'sla',
+        'help_topic_id',
+        'max_open_ticket',
+        'captcha',
+        'status',
+        'lock_by',
+        'lock_at',
+        'source',
+        'isoverdue',
+        'reopened',
+        'isanswered',
+        'is_deleted',
+        'closed',
+        'is_transfer',
+        'transfer_at',
+        'reopened_at',
+        'duedate',
+        'closed_at',
+        'last_message_at',
+        'last_response_at',
+        'created_at',
+        'updated_at',
+        'assigned_to',
+        'locationid'  // <-- Thêm locationid vào đây
+    ];
+
+    // Các quan hệ cũ...
 
-//        public function attach(){
-//            return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_attachments',);
-//
-//        }
     public function thread()
     {
         return $this->hasMany(\App\Model\helpdesk\Ticket\Ticket_Thread::class, 'ticket_id');
@@ -37,6 +66,12 @@ class Tickets extends BaseModel
         return $this->hasMany(\App\Model\helpdesk\Ticket\Ticket_Form_Data::class, 'ticket_id');
     }
 
+    // Thêm quan hệ location mới
+    public function location()
+    {
+        return $this->belongsTo(Location::class, 'locationid', 'locationid');
+    }
+
     public function extraFields()
     {
         $id = $this->attributes['id'];

app/User.php

@@ -8,6 +8,7 @@ use Illuminate\Contracts\Auth\Authenticatable as AuthenticatableContract;
 use Illuminate\Contracts\Auth\CanResetPassword as CanResetPasswordContract;
 use Illuminate\Database\Eloquent\Model;
 use Tymon\JWTAuth\Contracts\JWTSubject as AuthenticatableUserContract;
+use App\Model\helpdesk\Agent\Department;
 
 class User extends Model implements AuthenticatableContract, CanResetPasswordContract, AuthenticatableUserContract
 {
@@ -26,10 +27,13 @@ class User extends Model implements AuthenticatableContract, CanResetPasswordCon
      *
      * @var array
      */
-    protected $fillable = ['user_name', 'email', 'password', 'active', 'first_name', 'last_name', 'ban', 'ext', 'mobile', 'profile_pic',
+   protected $fillable = [
-        'phone_number', 'company', 'agent_sign', 'account_type', 'account_status',
+    'user_name', 'email', 'password', 'active', 'first_name', 'last_name', 'ban', 'ext', 'mobile', 'profile_pic',
-        'assign_group', 'primary_dpt', 'agent_tzone', 'daylight_save', 'limit_access',
+    'phone_number', 'company', 'agent_sign', 'account_type', 'account_status',
-        'directory_listing', 'vacation_mode', 'role', 'internal_note', 'country_code', 'not_accept_ticket', 'is_delete', ];
+    'assign_group', 'primary_dpt', 'agent_tzone', 'daylight_save', 'limit_access',
+    'directory_listing', 'vacation_mode', 'role', 'internal_note', 'country_code', 'not_accept_ticket', 'is_delete',
+    'dept_id', // <-- bổ sung trường dept_id vào đây
+];
 
     /**
      * The attributes excluded from the model's JSON form.
@@ -175,6 +179,11 @@ class User extends Model implements AuthenticatableContract, CanResetPasswordCon
     {
         return $this->name();
     }
+    public function department()
+    {
+        // User.dept_id là foreign key, Department.id là primary key
+        return $this->belongsTo(Department::class, 'dept_id', 'id');
+    }
 
     public function getFirstNameAttribute($value)
     {

config/app.php

@@ -101,6 +101,7 @@ return [
      */
     'key'    => env('APP_KEY', 'base64:h3KjrHeVxyE+j6c8whTAs2YI+7goylGZ/e2vElgXT6I='),
     'cipher' => 'AES-256-CBC',
+	'key' => 'base64:MwXqXnQ6V0nvPvN6cKybA2nKFtAyYv9FItYX0ZrB67g=',  // dán key thật vào đây
     /*
       |--------------------------------------------------------------------------
       | Logging Configuration

database/migrations/2025_08_02_034829_create_locations_table.php

@@ -0,0 +1,32 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     *
+     * @return void
+     */
+   public function up()
+{
+    Schema::create('locations', function (Blueprint $table) {
+        $table->id('locationid');
+        $table->string('locationname');
+       // $table->timestamps();
+    });
+}
+
+    /**
+     * Reverse the migrations.
+     *
+     * @return void
+     */
+    public function down()
+    {
+        Schema::dropIfExists('locations');
+    }
+};

database/migrations/2025_08_02_041258_add_locationid_to_tickets_table.php

@@ -0,0 +1,30 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     *
+     * @return void
+     */
+public function up()
+{
+    Schema::table('tickets', function (Blueprint $table) {
+        $table->unsignedBigInteger('locationid')->nullable();
+        $table->foreign('locationid')->references('locationid')->on('locations')->onDelete('set null');
+    });
+}
+
+public function down()
+{
+    Schema::table('tickets', function (Blueprint $table) {
+        $table->dropForeign(['locationid']);
+        $table->dropColumn('locationid');
+    });
+}
+
+};

database/migrations/2025_08_02_075824_add_dept_id_to_users_table.php

@@ -0,0 +1,32 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     *
+     * @return void
+     */
+   public function up()
+{
+    Schema::table('users', function (Blueprint $table) {
+        $table->unsignedInteger('dept_id')->nullable()->after('id');
+    });
+}
+
+    /**
+     * Reverse the migrations.
+     *
+     * @return void
+     */
+    public function down()
+{
+    Schema::table('users', function (Blueprint $table) {
+        $table->dropColumn('dept_id');
+    });
+}
+};

database/seeders/LocationSeeder.php

@@ -0,0 +1,25 @@
+<?php
+
+namespace Database\Seeders;
+
+use Illuminate\Database\Console\Seeds\WithoutModelEvents;
+use Illuminate\Database\Seeder;
+use App\Location;  // <--- Thêm dòng này
+class LocationSeeder extends Seeder
+{
+    /**
+     * Run the database seeds.
+     *
+     * @return void
+     */
+   public function run()
+    {
+        Location::insert([
+            ['locationname' => 'Hà Nội'],
+            ['locationname' => 'Đà Nẵng'],
+            ['locationname' => 'TP. Hồ Chí Minh'],
+            ['locationname' => 'Cần Thơ'],
+            ['locationname' => 'Huế'],
+        ]);
+    }
+}

lang/vi/pagination.php

@@ -0,0 +1,18 @@
+<?php
+
+return [
+
+    /*
+      |--------------------------------------------------------------------------
+      | Pagination Language Lines
+      |--------------------------------------------------------------------------
+      |
+      | The following language lines are used by the paginator library to build
+      | the simple pagination links. You are free to change them to anything
+      | you want to customize your views to better match your application.
+      |
+     */
+
+    'previous' => '&laquo; Trước',
+    'next'     => 'Tiếp &raquo;',
+];

lang/vi/passwords.php

@@ -0,0 +1,22 @@
+<?php
+
+return [
+
+    /*
+      |--------------------------------------------------------------------------
+      | Password Reminder Language Lines
+      |--------------------------------------------------------------------------
+      |
+      | The following language lines are the default lines which match reasons
+      | that are given by the password broker for a password update attempt
+      | has failed, such as for an invalid token or invalid new password.
+      |
+     */
+
+   'password' => 'Mật khẩu phải chứa ít nhất sáu ký tự để có thể xác nhận.',
+'user'     => "Chúng tôi không thể tìm thấy người dùng với địa chỉ email này.",
+'token'    => 'Mã đặt lại mật khẩu này không hợp lệ.',
+'sent'     => 'Chúng tôi đã gửi liên kết đặt lại mật khẩu qua email cho bạn!',
+'reset'    => 'Mật khẩu của bạn đã được đặt lại.',
+
+];

lang/vi/validation.php

@@ -0,0 +1,102 @@
+<?php
+
+return [
+
+    /*
+      |--------------------------------------------------------------------------
+      | Validation Language Lines
+      |--------------------------------------------------------------------------
+      |
+      | Các dòng ngôn ngữ sau chứa các thông báo lỗi mặc định được sử dụng bởi
+      | lớp validator. Một số quy tắc có nhiều phiên bản khác nhau như
+      | quy tắc kích thước. Bạn có thể tùy chỉnh từng thông báo tại đây.
+      |
+     */
+
+    'accepted'   => ':attribute phải được chấp nhận.',
+    'active_url' => ':attribute không phải là một URL hợp lệ.',
+    'after'      => ':attribute phải là ngày sau ngày :date.',
+    'alpha'      => ':attribute chỉ được chứa các chữ cái.',
+    'alpha_dash' => ':attribute chỉ được chứa các chữ cái, số và dấu gạch ngang.',
+    'alpha_num'  => ':attribute chỉ được chứa các chữ cái và số.',
+    'array'      => ':attribute phải là một mảng.',
+    'before'     => ':attribute phải là ngày trước ngày :date.',
+    'between'    => [
+        'numeric' => ':attribute phải nằm giữa :min và :max.',
+        'file'    => ':attribute phải nằm giữa :min và :max kilobyte.',
+        'string'  => ':attribute phải nằm giữa :min và :max ký tự.',
+        'array'   => ':attribute phải có từ :min đến :max phần tử.',
+    ],
+    'boolean'        => 'Trường :attribute phải là true hoặc false.',
+    'confirmed'      => 'Xác nhận :attribute không khớp.',
+    'date'           => ':attribute không phải là ngày hợp lệ.',
+    'date_format'    => ':attribute không khớp với định dạng :format.',
+    'different'      => ':attribute và :other phải khác nhau.',
+    'digits'         => ':attribute phải có :digits chữ số.',
+    'digits_between' => ':attribute phải có từ :min đến :max chữ số.',
+    'email'          => ':attribute phải là một địa chỉ email hợp lệ.',
+    'filled'         => 'Trường :attribute là bắt buộc.',
+    'exists'         => ':attribute đã chọn không hợp lệ.',
+    'image'          => ':attribute phải là một hình ảnh.',
+    'in'             => ':attribute đã chọn không hợp lệ.',
+    'integer'        => ':attribute phải là số nguyên.',
+    'ip'             => ':attribute phải là địa chỉ IP hợp lệ.',
+    'max'            => [
+        'numeric' => ':attribute không được lớn hơn :max.',
+        'file'    => ':attribute không được lớn hơn :max kilobyte.',
+        'string'  => ':attribute không được lớn hơn :max ký tự.',
+        'array'   => ':attribute không được có nhiều hơn :max phần tử.',
+    ],
+    'mimes' => ':attribute phải là tệp có định dạng: :values.',
+    'min'   => [
+        'numeric' => ':attribute phải ít nhất là :min.',
+        'file'    => ':attribute phải ít nhất là :min kilobyte.',
+        'string'  => ':attribute phải ít nhất là :min ký tự.',
+        'array'   => ':attribute phải có ít nhất :min phần tử.',
+    ],
+    'not_in'               => ':attribute đã chọn không hợp lệ.',
+    'numeric'              => ':attribute phải là một số.',
+    'regex'                => 'Định dạng của :attribute không hợp lệ.',
+    'required'             => 'Trường :attribute là bắt buộc.',
+    'required_if'          => 'Trường :attribute là bắt buộc khi :other là :value.',
+    'required_with'        => 'Trường :attribute là bắt buộc khi :values có mặt.',
+    'required_with_all'    => 'Trường :attribute là bắt buộc khi tất cả :values có mặt.',
+    'required_without'     => 'Trường :attribute là bắt buộc khi :values không có mặt.',
+    'required_without_all' => 'Trường :attribute là bắt buộc khi không có :values nào có mặt.',
+    'same'                 => 'Trường :attribute và :other phải khớp nhau.',
+    'size'                 => [
+        'numeric' => ':attribute phải có kích thước bằng :size.',
+        'file'    => ':attribute phải có kích thước bằng :size kilobyte.',
+        'string'  => ':attribute phải có độ dài bằng :size ký tự.',
+        'array'   => ':attribute phải chứa :size phần tử.',
+    ],
+    'unique'   => ':attribute đã được sử dụng.',
+    'url'      => 'Định dạng của :attribute không hợp lệ.',
+    'timezone' => ':attribute phải là một múi giờ hợp lệ.',
+    /*
+      |--------------------------------------------------------------------------
+      | Custom Validation Language Lines
+      |--------------------------------------------------------------------------
+      |
+      | Bạn có thể chỉ định các thông báo tùy chỉnh cho các thuộc tính bằng cách sử dụng
+      | quy ước "attribute.rule" để đặt tên dòng. Việc này giúp bạn nhanh chóng
+      | chỉ định thông báo tùy chỉnh cho một quy tắc cụ thể.
+      |
+     */
+    'custom' => [
+        'attribute-name' => [
+            'rule-name' => 'custom-message',
+        ],
+    ],
+    /*
+      |--------------------------------------------------------------------------
+      | Custom Validation Attributes
+      |--------------------------------------------------------------------------
+      |
+      | Các dòng ngôn ngữ sau được sử dụng để thay thế các ký hiệu thuộc tính
+      | bằng các tên dễ đọc hơn như Địa chỉ Email thay vì "email". Việc này giúp
+      | các thông báo trở nên dễ hiểu hơn.
+      |
+     */
+    'attributes' => [],
+];

resources/views/themes/default1/agent/helpdesk/ticket/new.blade.php

@@ -1,19 +1,19 @@
 @extends('themes.default1.agent.layout.agent')
 
 @section('Tickets')
-class="nav-link active"
+    class="nav-link active"
 @stop
 
 @section('ticket-bar')
-active
+    active
 @stop
 
 @section('newticket')
-class="nav-link active"
+    class="nav-link active"
 @stop
 
 @section('ticket')
-class="active"
+    class="active"
 @stop
 <style>
     .clear-input {
@@ -26,363 +26,409 @@ class="active"
     }
 </style>
 @section('PageHeader')
-<h1>{{Lang::get('lang.tickets')}}</h1>
+    <h1>{{ Lang::get('lang.tickets') }}</h1>
 @stop
 
 @section('content')
 
-<!-- Main content -->
+    <!-- Main content -->
-{!! Form::open(['route'=>'post.newticket','method'=>'post','id'=>'form']) !!}
+    {!! Form::open(['route' => 'post.newticket', 'method' => 'post', 'id' => 'form']) !!}
-@if(Session::has('success'))       
+    @if (Session::has('success'))
-<div class="alert alert-success alert-dismissable">
+        <div class="alert alert-success alert-dismissable">
-    <i class="fas fa-check-circle"></i>
+            <i class="fas fa-check-circle"></i>
-    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-    {{Session::get('success')}}
+            {{ Session::get('success') }}
-</div>
-@endif
-<!-- failure message -->
-@if(Session::has('fails'))
-<div class="alert alert-danger alert-dismissable">
-    <i class="fas fa-ban"></i>
-    <b>{!! Lang::get('lang.alert') !!}!</b>
-    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-    {{Session::get('fails')}}
-</div>
-@endif
-@if(Session::has('errors'))
-<div class="alert alert-danger alert-dismissable">
-    <i class="fas fa-ban"></i>
-    <b>{!! Lang::get('lang.alert') !!}!</b>
-    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-    <br/>
-    @if($errors->first('email'))
-    <li class="error-message-padding">{!! $errors->first('email', ':message') !!}</li>
-    @endif
-    @if($errors->first('first_name'))
-    <li class="error-message-padding">{!! $errors->first('first_name', ':message') !!}</li>
-    @endif
-    @if($errors->first('phone'))
-    <li class="error-message-padding">{!! $errors->first('phone', ':message') !!}</li>
-    @endif
-    @if($errors->first('subject'))
-    <li class="error-message-padding">{!! $errors->first('subject', ':message') !!}</li>
-    @endif
-    @if($errors->first('body'))
-    <li class="error-message-padding">{!! $errors->first('body', ':message') !!}</li>
-    @endif
-    @if($errors->first('code'))
-    <li class="error-message-padding">{!! $errors->first('code', ':message') !!}</li>
-    @endif
-    @if($errors->first('mobile'))
-    <li class="error-message-padding">{!! $errors->first('mobile', ':message') !!}</li>
-    @endif
-</div>
-@endif
-
-<div class="card card-light">
-    
-    <div class="card-header" id='box-header1'>
-        <h3 class="card-title">{!! Lang::get('lang.create_ticket') !!}</h3>
-    </div><!-- /.box-header -->
-    
-    <div class="card-body">
-        
-        <div class="card card-light">
-            
-            <div class="card-header">
-                <h3 class="card-title">{!! Lang::get('lang.user_details') !!}:</h3>
-            </div>
-
-            <div class="card-body">
-
-                <div class="form-group">
-                    <div class="row">
-                        <div class="col-md-4">
-                            <!-- email -->
-                            <div class="form-group {{ $errors->has('email') ? 'has-error' : '' }}">
-                                {!! Form::label('email',Lang::get('lang.email')) !!}
-                                @if ($email_mandatory->status == 1)
-                                <span class="text-red"> *</span>
-                                @endif
-
-                                {!! Form::text('email',null,['class' => 'form-control', 'id' => 'email']) !!}
-                            </div>
-                        </div>
-                        
-                        <div class="col-md-4">
-                            <!-- email -->
-                            <div class="form-group {{ $errors->has('first_name') ? 'has-error' : '' }}">
-                                {!! Form::label('email',Lang::get('lang.first_name')) !!} <span class="text-red"> *</span>
-                               <!--  {!! Form::text('email',null,['class' => 'form-control'],['id' => 'email']) !!} -->
-                               <input type="text" name="first_name" id="first_name" class="form-control">
-                            </div>
-                        </div>
-
-                        <div class="col-md-4">
-                            <!-- full name -->
-                            <div class="form-group {{ $errors->has('last_name') ? 'has-error' : '' }}">
-                                {!! Form::label('fullname',Lang::get('lang.last_name')) !!} <span class="text-red"></span>
-                                <input type="text" name="last_name" id="last_name" class="form-control">
-                            </div>
-                        </div>
-                    </div>
-                    <div class="row">
-                        <div class="col-md-1 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">
-                            <div class="form-group {{ $errors->has('code') ? 'has-error' : '' }}">
-                            {!! Form::label('code',Lang::get('lang.country-code')) !!}
-                            @if ($email_mandatory->status == 0 || $settings->status == 1)
-                                 <span class="text-red"> *</span>
-                            @endif
-
-                            {!! Form::text('code',null,['class' => 'form-control', 'id' => 'country_code', 'placeholder' => $phonecode, 'title' => Lang::get('lang.enter-country-phone-code')]) !!}
-                            </div>
-                        </div>
-                        <div class="col-md-5">
-                            <!-- phone -->
-                            <div class="form-group {{ $errors->has('mobile') ? 'has-error' : '' }}">
-                                <label>{!! Lang::get('lang.mobile_number') !!}:</label>
-                                @if ($email_mandatory->status == 0 || $settings->status == 1)
-                                 <span class="text-red"> *</span>
-                                @endif
-                                {!! Form::input('number','mobile',null,['class' => 'form-control', 'id' => 'mobile']) !!}
-                            </div>
-                        </div>
-                        <div class="col-md-6">
-                            <!-- phone -->
-                            <div class="form-group {{ $errors->has('phone') ? 'has-error' : '' }}">
-                                <label>{!! Lang::get('lang.phone') !!}:</label>
-                                {!! Form::input('number','phone',null,['class' => 'form-control', 'id' => 'phone_number']) !!}
-                                {!! $errors->first('phone', '<spam class="help-block text-red">:message</spam>') !!}
-                            </div>
-                        </div>
-                        <!--  <div class="form-group">
-                             <div class="col-md-2">
-                                 <label>Ticket Notice:</label>
-                             </div>
-                             <div class="col-md-6">
-                                 <input type="checkbox" name="notice" id=""> Send alert to User
-                             </div>
-                         </div> -->
-                    </div>
-                </div>
-            </div>
         </div>
-    
+    @endif
-
+    <!-- failure message -->
-        <div class="card card-light">
+    @if (Session::has('fails'))
-            
+        <div class="alert alert-danger alert-dismissable">
-            <div class="card-header">
+            <i class="fas fa-ban"></i>
-
+            <b>{!! Lang::get('lang.alert') !!}!</b>
-                <h3 class="card-title">{!! Lang::get('lang.ticket_option') !!}:</h3>
+            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            </div>
+            {{ Session::get('fails') }}
-
-            <div class="card-body">
-                <!-- ticket options -->
-                <div class="form-group">
-                    <div class="row">
-                        <div class="col-md-3">
-                            <div class="form-group">
-                                <label>{!! Lang::get('lang.help_topic') !!}:</label>
-                                <!-- helptopic -->
-                                <?php $helptopic = App\Model\helpdesk\Manage\Help_topic::where('status', '=', 1)->select('topic', 'id')->get(); ?>
-                                {!! Form::select('helptopic', ['Helptopic'=>$helptopic->pluck('topic','id')->toArray()],null,['class' => 'form-control select','id'=>'selectid']) !!}
-                            </div>
-                        </div>
-                        <div class="col-md-3">
-                            <!-- sla plan -->
-                            <div class="form-group">
-                                <label>{!! Lang::get('lang.sla_plan') !!}:</label>
-                                <?php $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('status', '=', 1)->select('grace_period', 'id')->get(); ?>
-                                {!! Form::select('sla', ['SLA'=>$sla_plan->pluck('grace_period','id')->toArray()],null,['class' => 'form-control select']) !!}
-                            </div>
-                        </div>
-                        <div class="col-md-3">
-                            <!-- due date -->
-                            <div class="form-group" id="duedate">
-                                <label>{!! Lang::get('lang.due_date') !!}:</label>
-                                {!! Form::text('duedate',null,['class' => 'form-control','id'=>'datemask']) !!}
-                                <button class="btn  clear-input" id="duedates" style="display: none" type="button"><i class="fas fa-times"></i></button>
-                            </div>
-                        </div>
-                        <div class="col-md-3">
-                            <!-- assign to -->
-                            <div class="form-group">
-                                <label>{!! Lang::get('lang.assign_to') !!}:</label>
-                                <?php $agents = App\User::where('role', '!=', 'user')->where('active', '=', 1)->get(); ?>
-                                {!! Form::select('assignto', [''=>'Select an Agent','Agents'=>$agents->pluck('first_name','id')->toArray()],null,['class' => 'form-control select']) !!}
-                            </div>
-                        </div>
-                        <div id="response" class="col-md-6 form-group"></div>
-                    </div>
-                    <div class="row">
-                    {{-- Event fire --}}
-                    <?php \Illuminate\Support\Facades\Event::dispatch(new App\Events\ClientTicketForm()); ?>
-                    </div>
-                </div>
-            </div>
         </div>
+    @endif
+    @if (Session::has('errors'))
+        <div class="alert alert-danger alert-dismissable">
+            <i class="fas fa-ban"></i>
+            <b>{!! Lang::get('lang.alert') !!}!</b>
+            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+            <br />
+            @if ($errors->first('email'))
+                <li class="error-message-padding">{!! $errors->first('email', ':message') !!}</li>
+            @endif
+            @if ($errors->first('first_name'))
+                <li class="error-message-padding">{!! $errors->first('first_name', ':message') !!}</li>
+            @endif
+            @if ($errors->first('phone'))
+                <li class="error-message-padding">{!! $errors->first('phone', ':message') !!}</li>
+            @endif
+            @if ($errors->first('subject'))
+                <li class="error-message-padding">{!! $errors->first('subject', ':message') !!}</li>
+            @endif
+            @if ($errors->first('body'))
+                <li class="error-message-padding">{!! $errors->first('body', ':message') !!}</li>
+            @endif
+            @if ($errors->first('code'))
+                <li class="error-message-padding">{!! $errors->first('code', ':message') !!}</li>
+            @endif
+            @if ($errors->first('mobile'))
+                <li class="error-message-padding">{!! $errors->first('mobile', ':message') !!}</li>
+            @endif
+        </div>
+    @endif
 
-        <div class="card card-light">
+    <div class="card card-light">
 
-            <div class="card-header">
+        <div class="card-header" id='box-header1'>
-                <h3 class="card-title">{!! Lang::get('lang.ticket_detail') !!}:</h3>
+            <h3 class="card-title">{!! Lang::get('lang.create_ticket') !!}</h3>
-            </div>
+        </div><!-- /.box-header -->
 
-            <div class="card-body">
+        <div class="card-body">
-                <!-- ticket details -->
+
-                <div class="form-group">
+            <div class="card card-light">
-                    <!-- subject -->
+
-                    <div class="form-group {{ $errors->has('subject') ? 'has-error' : '' }}">
+                <div class="card-header">
-                        <div class="row">
+                    <h3 class="card-title">{!! Lang::get('lang.user_details') !!}:</h3>
-                            <div class="col-md-1">
+                </div>
-                                <label>{!! Lang::get('lang.subject') !!}:<span class="text-red"> *</span></label>
+
-                            </div>
+                <div class="card-body">
-                            <div class="col-md-11">
-                                {!! Form::text('subject',null,['class' => 'form-control']) !!}
-                            </div>
-                        </div>
-                    </div>
-                    <div class="form-group {{ $errors->has('body') ? 'has-error' : '' }}">
-                        <!-- details -->
-                        <div class="row">
-                            <div class="col-md-1">
-                                <label>{!! Lang::get('lang.detail') !!}:<span class="text-red"> *</span></label>
-                            </div>
-                            <div class="col-md-11">
-                                {!! Form::textarea('body',null,['class' => 'form-control','id' => 'body', 'style'=>"width:100%; height:150px;"]) !!}
 
-                            </div>
-                        </div>
-                    </div>
                     <div class="form-group">
-                        <!-- priority -->
                         <div class="row">
-                            <div class="col-md-1">
+                            <div class="col-md-4">
-                                <label>{!! Lang::get('lang.priority') !!}:</label>
+                                <!-- email -->
+                                <div class="form-group {{ $errors->has('email') ? 'has-error' : '' }}">
+                                    {!! Form::label('email', Lang::get('lang.email')) !!}
+                                    @if ($email_mandatory->status == 1)
+                                        <span class="text-red"> *</span>
+                                    @endif
+
+                                    {!! Form::text('email', null, ['class' => 'form-control', 'id' => 'email']) !!}
+                                </div>
+                            </div>
+
+                            <div class="col-md-4">
+                                <!-- email -->
+                                <div class="form-group {{ $errors->has('first_name') ? 'has-error' : '' }}">
+                                    {!! Form::label('email', Lang::get('lang.first_name')) !!} <span class="text-red"> *</span>
+                                    <!--  {!! Form::text('email', null, ['class' => 'form-control'], ['id' => 'email']) !!} -->
+                                    <input type="text" name="first_name" id="first_name" class="form-control">
+                                </div>
+                            </div>
+
+                            <div class="col-md-4">
+                                <!-- full name -->
+                                <div class="form-group {{ $errors->has('last_name') ? 'has-error' : '' }}">
+                                    {!! Form::label('fullname', Lang::get('lang.last_name')) !!} <span class="text-red"></span>
+                                    <input type="text" name="last_name" id="last_name" class="form-control">
+                                </div>
+                            </div>
+                        </div>
+                        <div class="row">
+                            <div class="col-md-1 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">
+                                <div class="form-group {{ $errors->has('code') ? 'has-error' : '' }}">
+                                    {!! Form::label('code', Lang::get('lang.country-code')) !!}
+                                    @if ($email_mandatory->status == 0 || $settings->status == 1)
+                                        <span class="text-red"> *</span>
+                                    @endif
+
+                                    {!! Form::text('code', null, [
+                                        'class' => 'form-control',
+                                        'id' => 'country_code',
+                                        'placeholder' => $phonecode,
+                                        'title' => Lang::get('lang.enter-country-phone-code'),
+                                    ]) !!}
+                                </div>
                             </div>
                             <div class="col-md-5">
-                                <?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status','=',1)->get(); ?>
+                                <!-- phone -->
-                                {!! Form::select('priority', [Lang::get('lang.priorities')=>$Priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control select']) !!}
+                                <div class="form-group {{ $errors->has('mobile') ? 'has-error' : '' }}">
+                                    <label>{!! Lang::get('lang.mobile_number') !!}:</label>
+                                    @if ($email_mandatory->status == 0 || $settings->status == 1)
+                                        <span class="text-red"> *</span>
+                                    @endif
+                                    {!! Form::input('number', 'mobile', null, ['class' => 'form-control', 'id' => 'mobile']) !!}
+                                </div>
                             </div>
-                            
+                            <div class="col-md-6">
+                                <!-- phone -->
+                                <div class="form-group {{ $errors->has('phone') ? 'has-error' : '' }}">
+                                    <label>{!! Lang::get('lang.phone') !!}:</label>
+                                    {!! Form::input('number', 'phone', null, ['class' => 'form-control', 'id' => 'phone_number']) !!}
+                                    {!! $errors->first('phone', '<spam class="help-block text-red">:message</spam>') !!}
+                                </div>
+                            </div>
+                            <!--  <div class="form-group">
+                                                 <div class="col-md-2">
+                                                     <label>Ticket Notice:</label>
+                                                 </div>
+                                                 <div class="col-md-6">
+                                                     <input type="checkbox" name="notice" id=""> Send alert to User
+                                                 </div>
+                                             </div> -->
                         </div>
                     </div>
                 </div>
             </div>
-        </div>
-    </div>
 
-    <div class="card-footer">
+
-        <div class="row">
+            <div class="card card-light">
-            <div class="col-md-3">
+
-                <input type="submit" value="{!! Lang::get('lang.create_ticket') !!}" class="btn btn-primary" onclick="this.disabled=true;this.value='Sending, please wait...';this.form.submit();">
+                <div class="card-header">
+
+                    <h3 class="card-title">{!! Lang::get('lang.ticket_option') !!}:</h3>
+                </div>
+
+                <div class="card-body">
+                    <!-- ticket options -->
+                    <div class="form-group">
+                        <div class="row">
+                            <div class="col-md-3">
+                                <div class="form-group">
+                                    <label>{!! Lang::get('lang.help_topic') !!}:</label>
+                                    <!-- helptopic -->
+                                    <?php $helptopic = App\Model\helpdesk\Manage\Help_topic::where('status', '=', 1)->select('topic', 'id')->get(); ?>
+                                    {!! Form::select('helptopic', ['Helptopic' => $helptopic->pluck('topic', 'id')->toArray()], null, [
+                                        'class' => 'form-control select',
+                                        'id' => 'selectid',
+                                    ]) !!}
+                                </div>
+                            </div>
+                            <div class="col-md-3">
+                                <!-- sla plan -->
+                                <div class="form-group">
+                                    <label>{!! Lang::get('lang.sla_plan') !!}:</label>
+                                    <?php $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('status', '=', 1)->select('grace_period', 'id')->get(); ?>
+                                    {!! Form::select('sla', ['SLA' => $sla_plan->pluck('grace_period', 'id')->toArray()], null, [
+                                        'class' => 'form-control select',
+                                    ]) !!}
+                                </div>
+                            </div>
+                            <div class="col-md-3">
+                                <!-- due date -->
+                                <div class="form-group" id="duedate">
+                                    <label>{!! Lang::get('lang.due_date') !!}:</label>
+                                    {!! Form::text('duedate', null, ['class' => 'form-control', 'id' => 'datemask']) !!}
+                                    <button class="btn  clear-input" id="duedates" style="display: none" type="button"><i
+                                            class="fas fa-times"></i></button>
+                                </div>
+                            </div>
+                            <div class="col-md-3">
+                                <!-- assign to -->
+                                <div class="form-group">
+                                    <label>{!! Lang::get('lang.assign_to') !!}:</label>
+                                    <?php $agents = App\User::where('role', '!=', 'user')->where('active', '=', 1)->get(); ?>
+                                    {!! Form::select(
+                                        'assignto',
+                                        ['' => 'Select an Agent', 'Agents' => $agents->pluck('first_name', 'id')->toArray()],
+                                        null,
+                                        ['class' => 'form-control select'],
+                                    ) !!}
+                                </div>
+                            </div>
+                            <div id="response" class="col-md-6 form-group"></div>
+                        </div>
+                        <div class="row">
+                            {{-- Event fire --}}
+                            <?php \Illuminate\Support\Facades\Event::dispatch(new App\Events\ClientTicketForm()); ?>
+                        </div>
+                    </div>
+                </div>
+            </div>
+
+            <div class="card card-light">
+
+                <div class="card-header">
+                    <h3 class="card-title">{!! Lang::get('lang.ticket_detail') !!}:</h3>
+                </div>
+
+                <div class="card-body">
+                    <!-- ticket details -->
+                    <div class="form-group">
+                        <!-- subject -->
+                        <div class="form-group {{ $errors->has('subject') ? 'has-error' : '' }}">
+                            <div class="row">
+                                <div class="col-md-1">
+                                    <label>{!! Lang::get('lang.subject') !!}:<span class="text-red"> *</span></label>
+                                </div>
+                                <div class="col-md-11">
+                                    {!! Form::text('subject', null, ['class' => 'form-control']) !!}
+                                </div>
+                            </div>
+                        </div>
+                        <div class="form-group row">
+                            <div class="col-md-1">
+                                <label for="location">Vị trí:</label>
+                            </div>
+                            <div class="col-md-7">
+                                <select name="location" class="form-control">
+                                    <option value="">-- Chọn vị trí --</option>
+                                    @foreach ($locations as $loc)
+                                        <option value="{{ $loc->id }}"
+                                            {{ old('location') == $loc->id ? 'selected' : '' }}>
+                                            {{ $loc->locationname }}
+                                        </option>
+                                    @endforeach
+                                </select>
+                            </div>
+                        </div>
+
+                        <div class="form-group {{ $errors->has('body') ? 'has-error' : '' }}">
+                            <!-- details -->
+                            <div class="row">
+                                <div class="col-md-1">
+                                    <label>{!! Lang::get('lang.detail') !!}:<span class="text-red"> *</span></label>
+                                </div>
+                                <div class="col-md-11">
+                                    {!! Form::textarea('body', null, [
+                                        'class' => 'form-control',
+                                        'id' => 'body',
+                                        'style' => 'width:100%; height:150px;',
+                                    ]) !!}
+
+                                </div>
+                            </div>
+                        </div>
+                        <div class="form-group">
+                            <!-- priority -->
+                            <div class="row">
+                                <div class="col-md-1">
+                                    <label>{!! Lang::get('lang.priority') !!}:</label>
+                                </div>
+                                <div class="col-md-5">
+                                    <?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status', '=', 1)->get(); ?>
+                                    {!! Form::select(
+                                        'priority',
+                                        [Lang::get('lang.priorities') => $Priority->pluck('priority_desc', 'priority_id')->toArray()],
+                                        null,
+                                        ['class' => 'form-control select'],
+                                    ) !!}
+                                </div>
+
+                            </div>
+                        </div>
+
+                    </div>
+                </div>
             </div>
         </div>
-    </div>
+
-</div><!-- /. box -->
+        <div class="card-footer">
-{!! Form::close() !!}
+            <div class="row">
-<script type="text/javascript">
+                <div class="col-md-3">
-    $(document).ready(function () {
+                    <input type="submit" value="{!! Lang::get('lang.create_ticket') !!}" class="btn btn-primary"
-        var helpTopic = $("#selectid").val();
+                        onclick="this.disabled=true;this.value='Sending, please wait...';this.form.submit();">
-        send(helpTopic);
+                </div>
-        $("#selectid").on("change", function () {
+            </div>
-            helpTopic = $("#selectid").val();
+        </div>
+    </div><!-- /. box -->
+    {!! Form::close() !!}
+    <script type="text/javascript">
+        $(document).ready(function() {
+            var helpTopic = $("#selectid").val();
             send(helpTopic);
+            $("#selectid").on("change", function() {
+                helpTopic = $("#selectid").val();
+                send(helpTopic);
+            });
+
+            function send(helpTopic) {
+                $.ajax({
+                    url: "{{ url('/get-helptopic-form') }}",
+                    data: {
+                        'helptopic': helpTopic
+                    },
+                    type: "GET",
+                    dataType: "html",
+                    success: function(response) {
+                        $("#response").html(response);
+                    },
+                    error: function(response) {
+                        $("#response").html(response);
+                    }
+                });
+            }
         });
-        function send(helpTopic) {
+        $(function() {
-            $.ajax({
+            $("textarea").summernote({
-                url: "{{url('/get-helptopic-form')}}",
+                height: 300,
-                data: {'helptopic': helpTopic},
+                tabsize: 2,
-                type: "GET",
+                toolbar: [
-                dataType: "html",
+                    ['style', ['bold', 'italic', 'underline', 'clear']],
-                success: function (response) {
+                    ['font', ['strikethrough', 'superscript', 'subscript']],
-                    $("#response").html(response);
+                    ['fontsize', ['fontsize']],
-                },
+                    ['color', ['color']],
-                error: function (response) {
+                    ['para', ['ul', 'ol', 'paragraph']],
-                    $("#response").html(response);
+                    ['height', ['height']]
+                ]
+            });
+        });
+
+        $(document).ready(function() {
+            $('#form').submit(function() {
+                var duedate = document.getElementById('datemask').value;
+                if (duedate) {
+                    var pattern = /^([0-9]{2})\/([0-9]{2})\/([0-9]{4})$/;
+                    if (pattern.test(duedate) === true) {
+                        $('#duedate').removeClass("has-error");
+                        $('#clear-up').remove();
+                    } else {
+                        $('#duedate').addClass("has-error");
+                        $('#clear-up').remove();
+                        $('#box-header1').append(
+                            "<div id='clear-up'><br><br><div class='alert alert-danger alert-dismissable'><i class='fa fa-ban'></i><button type='button' class='close' data-dismiss='alert' aria-hidden='true'>&times;</button> Invalid Due date</div></div>"
+                        );
+                        return false;
+                    }
                 }
             });
-        }
+        });
-    });
+        $(document).ready(function() {
-    $(function () {
+            $("#email").autocomplete({
-        $("textarea").summernote({
+                source: "{!! URL::route('post.newticket.autofill') !!}",
-            height: 300,
+                minLength: 1,
-            tabsize: 2,
+                select: function(evt, ui) {
-            toolbar: [
+                    // this.form.phone_number.value = ui.item.phone_number;
-            ['style', ['bold', 'italic', 'underline', 'clear']],
+                    // this.form.user_name.value = ui.item.user_name;
-            ['font', ['strikethrough', 'superscript', 'subscript']],
+                    if (ui.item.first_name) {
-            ['fontsize', ['fontsize']],
+                        this.form.first_name.value = ui.item.first_name;
-            ['color', ['color']],
+                    }
-            ['para', ['ul', 'ol', 'paragraph']],
+                    if (ui.item.last_name) {
-            ['height', ['height']]
+                        this.form.last_name.value = ui.item.last_name;
-          ]
+                    }
-          });
+                    if (ui.item.country_code) {
-    });
+                        this.form.country_code.value = ui.item.country_code;
-
+                    }
-    $(document).ready(function () {
+                    if (ui.item.phone_number) {
-        $('#form').submit(function () {
+                        this.form.phone_number.value = ui.item.phone_number;
-            var duedate = document.getElementById('datemask').value;
+                    }
-            if (duedate) {
+                    if (ui.item.mobile) {
-                var pattern = /^([0-9]{2})\/([0-9]{2})\/([0-9]{4})$/;
+                        this.form.mobile.value = ui.item.mobile;
-                if (pattern.test(duedate) === true) {
+                    }
-                    $('#duedate').removeClass("has-error");
-                    $('#clear-up').remove();
-                } else {
-                    $('#duedate').addClass("has-error");
-                    $('#clear-up').remove();
-                    $('#box-header1').append("<div id='clear-up'><br><br><div class='alert alert-danger alert-dismissable'><i class='fa fa-ban'></i><button type='button' class='close' data-dismiss='alert' aria-hidden='true'>&times;</button> Invalid Due date</div></div>");
-                    return false;
                 }
-            }
+            });
         });
-    });
-                $(document).ready(function(){                   
-                    $("#email").autocomplete({
-                        source:"{!!URL::route('post.newticket.autofill')!!}",
-                        minLength:1,
-                        select:function(evt, ui) {
-                            // this.form.phone_number.value = ui.item.phone_number;
-                            // this.form.user_name.value = ui.item.user_name;
-                            if(ui.item.first_name) {
-                                this.form.first_name.value = ui.item.first_name;
-                            }
-                            if(ui.item.last_name) {
-                                this.form.last_name.value = ui.item.last_name;
-                            }
-                            if(ui.item.country_code) {
-                                this.form.country_code.value = ui.item.country_code;
-                            }
-                            if(ui.item.phone_number) {
-                                this.form.phone_number.value = ui.item.phone_number;
-                            }
-                            if(ui.item.mobile) {
-                                this.form.mobile.value = ui.item.mobile;
-                            }
-                        }
-                    });
-                });
 
-   $(function () {
+        $(function() {
-        var picker = $('#datemask').datetimepicker({
+            var picker = $('#datemask').datetimepicker({
-            format: 'DD/MM/YYYY',
+                format: 'DD/MM/YYYY',
-        });
+            });
-        picker.on('dp.change', function(e) {
+            picker.on('dp.change', function(e) {
-            if (e.date) {
+                if (e.date) {
-                $('.clear-input').show();
+                    $('.clear-input').show();
-            } else {
+                } else {
+                    $('.clear-input').hide();
+                }
+            });
+
+            $('.clear-input').click(function() {
+                $('#datemask').val('');
                 $('.clear-input').hide();
-            }
-        });
-
-        $('.clear-input').click(function() {
-            $('#datemask').val('');
-            $('.clear-input').hide();
 
+            });
         });
-    });
+    </script>
-</script>
 
 @stop
-
-
-

resources/views/themes/default1/agent/helpdesk/user/edit.blade.php

@@ -33,7 +33,7 @@ class="nav-link active"
     {{Session::get('fails')}}
 </div>
 @endif
-
+gfggggdgd
 @if(Session::has('errors'))
     <div class="alert alert-danger alert-dismissable">
         <i class="fas fa-ban"></i>

resources/views/themes/default1/agent/helpdesk/user/profile-edit.blade.php

@@ -101,17 +101,17 @@ class="nav-link active"
                     </div>
                 </div>
                 <div class="form-group">
-                    <!-- email address -->
+    <label for="dept_id">Phòng ban</label>
-                    {!! Form::label('email',Lang::get('lang.email_address')) !!}
+    <select class="form-control" name="dept_id" id="dept_id" required>
-                    <div>
+        <option value="">-- Chọn phòng ban --</option>
-                        {{$user->email}}
+        @foreach ($departments as $department)
-                    </div>
+            <option value="{{ $department->id }}"
-                </div>
+                {{ $user->dept_id == $department->id ? 'selected' : '' }}>
-                <div class="form-group {{ $errors->has('company') ? 'has-error' : '' }}">
+                {{ $department->name }}
-                    <!-- company -->
+            </option>
-                    {!! Form::label('company',Lang::get('lang.company')) !!}
+        @endforeach
-                    {!! Form::text('company',null,['class' => 'form-control']) !!}
+    </select>
-                </div>
+</div>
                 <div class="row">
                     <!-- phone extension -->
                     <div class="col-sm-2 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">

resources/views/themes/default1/agent/helpdesk/user/profile.blade.php

@@ -94,6 +94,12 @@ class="active"
                         <div class="form-group  row">
                             <div class='col-sm-4'><label>{!! Lang::get('lang.company') !!}:</label></div> <div class='col-sm-7'> {{ $user->company }}</div>
                         </div>
+                        <div class="form-group row">
+                        <div class='col-sm-4'><label>{!! Lang::get('lang.department') !!}:</label></div>
+                        <div class='col-sm-7'>
+                            {{ $user->department ? $user->department->name : '-' }}
+                        </div>
+</div>
                         <div class="form-group  row">
                             <div class='col-sm-4'><label>{!! Lang::get('lang.role') !!}:</label></div> <div class='col-sm-7'>  {{ $user->role }}</div>
                         </div>

resources/views/themes/default1/client/helpdesk/form.blade.php

@@ -1,28 +1,29 @@
 @extends('themes.default1.client.layout.client')
 
 @section('title')
-{!! Lang::get('lang.submit_a_ticket') !!} -
+    {!! Lang::get('lang.submit_a_ticket') !!} -
 @stop
 
 @section('submit')
-class = "nav-item active"
+    class = "nav-item active"
 @stop
 <!-- breadcrumbs -->
 @section('breadcrumb')
-{{--<div class="site-hero clearfix">--}}
+    {{-- <div class="site-hero clearfix"> --}}
     <ol class="breadcrumb float-sm-right ">
         <style>
             .words {
-                margin-right: 10px; /* Adjust the value to increase or decrease the gap between list items */
+                margin-right: 10px;
+                /* Adjust the value to increase or decrease the gap between list items */
             }
         </style>
         <li class="breadcrumb-item"> <i class="fas fa-home"> </i> {!! Lang::get('lang.you_are_here') !!} : &nbsp;</li>
-        <li><a class="words" href="{{url('/')}}">{!! Lang::get('lang.home') !!}</a></li>
+        <li><a class="words" href="{{ url('/') }}">{!! Lang::get('lang.home') !!}</a></li>
         <li class="words" style="margin-right: 10px">></li>
 
         <li><a href="{!! URL::route('form') !!}">{!! Lang::get('lang.submit_a_ticket') !!}</a></li>
     </ol>
-</div>
+    </div>
 @stop
 <!-- /breadcrumbs -->
 @section('check')
@@ -38,26 +39,27 @@ class = "nav-item active"
                     <i class="line"></i>{!! Lang::get('lang.have_a_ticket') !!}?
                 </h2>
 
-                @if(Session::has('check'))
+                @if (Session::has('check'))
-                @if (count($errors) > 0)
+                    @if (count($errors) > 0)
-                <div class="alert alert-danger alert-dismissable">
+                        <div class="alert alert-danger alert-dismissable">
-                    <i class="fa fa-ban"></i>
+                            <i class="fa fa-ban"></i>
-                    <b>{!! Lang::get('lang.alert') !!} !</b>
+                            <b>{!! Lang::get('lang.alert') !!} !</b>
-                    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+                            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-                    @foreach ($errors->all() as $error)
+                            @foreach ($errors->all() as $error)
-                    <li>{{ $error }}</li>
+                                <li>{{ $error }}</li>
-                    @endforeach
+                            @endforeach
-                </div>
+                        </div>
-                @endif
+                    @endif
                 @endif
 
                 <div>
-                     {!! Form::open(['url' => 'checkmyticket' , 'method' => 'POST'] )!!}
+                    {!! Form::open(['url' => 'checkmyticket', 'method' => 'POST']) !!}
-                    {!! Form::label('email',Lang::get('lang.email')) !!}<span class="text-red"> *</span>
+                    {!! Form::label('email', Lang::get('lang.email')) !!}<span class="text-red"> *</span>
-                    {!! Form::text('email_address',null,['class' => 'form-control form-group']) !!}
+                    {!! Form::text('email_address', null, ['class' => 'form-control form-group']) !!}
-                    {!! Form::label('ticket_number',Lang::get('lang.ticket_number')) !!}<span class="text-red"> *</span>
+                    {!! Form::label('ticket_number', Lang::get('lang.ticket_number')) !!}<span class="text-red"> *</span>
-                    {!! Form::text('ticket_number',null,['class' => 'form-control form-group']) !!}
+                    {!! Form::text('ticket_number', null, ['class' => 'form-control form-group']) !!}
-                    <button type="submit" class="btn btn-info" style=" border-color: rgb(0, 192, 239); background-color: rgb(0, 154, 186) !important; color: white">
+                    <button type="submit" class="btn btn-info"
+                        style=" border-color: rgb(0, 192, 239); background-color: rgb(0, 154, 186) !important; color: white">
                         <i class="fas fa-save"></i> {!! Lang::get('lang.check_ticket_status') !!}
                     </button>
                     {!! Form::close() !!}
@@ -71,38 +73,38 @@ class = "nav-item active"
 
     <div id="content" class="site-content col-md-9">
 
-        @if(Session::has('message'))
+        @if (Session::has('message'))
-        <div class="alert alert-success alert-dismissable">
+            <div class="alert alert-success alert-dismissable">
-            <i class="fas  fa-check-circle"></i>
+                <i class="fas  fa-check-circle"></i>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+                <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {!! Session::get('message') !!}
+                {!! Session::get('message') !!}
-        </div>
+            </div>
         @endif
         @if (count($errors) > 0)
-        @if(Session::has('check'))
+            @if (Session::has('check'))
-        <?php goto a; ?>
+                <?php goto a; ?>
-        @endif
+            @endif
-        @if(!Session::has('error'))
+            @if (!Session::has('error'))
-        <div class="alert alert-danger alert-dismissable">
+                <div class="alert alert-danger alert-dismissable">
-            <i class="fas fa-ban"></i>
+                    <i class="fas fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!} !</b>
+                    <b>{!! Lang::get('lang.alert') !!} !</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+                    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <ul>
+                    <ul>
-                @foreach ($errors->all() as $error)
+                        @foreach ($errors->all() as $error)
-                <li>{{ $error }}</li>
+                            <li>{{ $error }}</li>
-                @endforeach
+                        @endforeach
-            </ul>
+                    </ul>
-        </div>
+                </div>
-        @endif
+            @endif
-        <?php a: ?>
+            <?php a: ?>
         @endif
 
         <?php
         $encrypter = app('Illuminate\Encryption\Encrypter');
         $encrypted_token = $encrypter->encrypt(csrf_token());
         ?>
-        <input id="token" type="hidden" value="{{$encrypted_token}}">
+        <input id="token" type="hidden" value="{{ $encrypted_token }}">
-        {!! Form::open(['route'=>'client.form.post','method'=>'post', 'enctype'=>'multipart/form-data']) !!}
+        {!! Form::open(['route' => 'client.form.post', 'method' => 'post', 'enctype' => 'multipart/form-data']) !!}
 
         <article class="hentry">
 
@@ -117,169 +119,196 @@ class = "nav-item active"
 
                     <div class="row mt-4">
 
-                        @if(Auth::user())
+                        @if (Auth::user())
-
+                            {!! Form::hidden('Name', Auth::user()->user_name, ['class' => 'form-control']) !!}
-                        {!! Form::hidden('Name',Auth::user()->user_name,['class' => 'form-control']) !!}
-
                         @else
-
+                            <div class="col-md-12 form-group {{ $errors->has('Name') ? 'has-error' : '' }}">
-                        <div class="col-md-12 form-group {{ $errors->has('Name') ? 'has-error' : '' }}">
+                                {!! Form::label('Name', Lang::get('lang.name')) !!}<span class="text-red"> *</span>
-                            {!! Form::label('Name',Lang::get('lang.name')) !!}<span class="text-red"> *</span>
+                                {!! Form::text('Name', null, ['class' => 'form-control']) !!}
-                            {!! Form::text('Name',null,['class' => 'form-control']) !!}
+                            </div>
-                        </div>
                         @endif
 
-                        @if(Auth::user())
+                        @if (Auth::user())
-
-                        {!! Form::hidden('Email',Auth::user()->email,['class' => 'form-control']) !!}
 
+                            {!! Form::hidden('Email', Auth::user()->email, ['class' => 'form-control']) !!}
                         @else
-                        <div class="col-md-12 form-group {{ $errors->has('Email') ? 'has-error' : '' }}">
+                            <div class="col-md-12 form-group {{ $errors->has('Email') ? 'has-error' : '' }}">
-                            {!! Form::label('Email',Lang::get('lang.email')) !!}
+                                {!! Form::label('Email', Lang::get('lang.email')) !!}
-                            @if($email_mandatory->status == 1 || $email_mandatory->status == '1')
+                                @if ($email_mandatory->status == 1 || $email_mandatory->status == '1')
-                                <span class="text-red"> *</span>
+                                    <span class="text-red"> *</span>
-                            @endif
+                                @endif
-                            {!! Form::email('Email',null,['class' => 'form-control']) !!}
+                                {!! Form::email('Email', null, ['class' => 'form-control']) !!}
-                        </div>
+                            </div>
                         @endif
 
-                        @if(!Auth::user())
+                        @if (!Auth::user())
 
-                        <div class="col-md-2 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">
+                            <div class="col-md-2 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">
-                            {!! Form::label('Code',Lang::get('lang.country-code')) !!}
+                                {!! Form::label('Code', Lang::get('lang.country-code')) !!}
-                             @if($email_mandatory->status == 0 || $email_mandatory->status == '0')
+                                @if ($email_mandatory->status == 0 || $email_mandatory->status == '0')
                                     <span class="text-red"> *</span>
-                                    @endif
+                                @endif
 
-                            {!! Form::text('Code',null,['class' => 'form-control', 'placeholder' => $phonecode, 'title' => Lang::get('lang.enter-country-phone-code')]) !!}
+                                {!! Form::text('Code', null, [
-                        </div>
+                                    'class' => 'form-control',
-                        <div class="col-md-5 form-group {{ $errors->has('mobile') ? 'has-error' : '' }}">
+                                    'placeholder' => $phonecode,
-                            {!! Form::label('mobile',Lang::get('lang.mobile_number')) !!}
+                                    'title' => Lang::get('lang.enter-country-phone-code'),
-                             @if($email_mandatory->status == 0 || $email_mandatory->status == '0')
+                                ]) !!}
+                            </div>
+                            <div class="col-md-5 form-group {{ $errors->has('mobile') ? 'has-error' : '' }}">
+                                {!! Form::label('mobile', Lang::get('lang.mobile_number')) !!}
+                                @if ($email_mandatory->status == 0 || $email_mandatory->status == '0')
                                     <span class="text-red"> *</span>
-                                    @endif
+                                @endif
-                            {!! Form::text('mobile',null,['class' => 'form-control']) !!}
+                                {!! Form::text('mobile', null, ['class' => 'form-control']) !!}
-                        </div>
+                            </div>
-                        <div class="col-md-5 form-group {{ $errors->has('Phone') ? 'has-error' : '' }}">
+                            <div class="col-md-5 form-group {{ $errors->has('Phone') ? 'has-error' : '' }}">
-                            {!! Form::label('Phone',Lang::get('lang.phone')) !!}
+                                {!! Form::label('Phone', Lang::get('lang.phone')) !!}
-                            {!! Form::text('Phone',null,['class' => 'form-control']) !!}
+                                {!! Form::text('Phone', null, ['class' => 'form-control']) !!}
-                        </div>
+                            </div>
                         @else
-                            {!! Form::hidden('mobile',Auth::user()->mobile,['class' => 'form-control']) !!}
+                            {!! Form::hidden('mobile', Auth::user()->mobile, ['class' => 'form-control']) !!}
-                            {!! Form::hidden('Code',Auth::user()->country_code,['class' => 'form-control']) !!}
+                            {!! Form::hidden('Code', Auth::user()->country_code, ['class' => 'form-control']) !!}
-                            {!! Form::hidden('Phone',Auth::user()->phone_number,['class' => 'form-control']) !!}
+                            {!! Form::hidden('Phone', Auth::user()->phone_number, ['class' => 'form-control']) !!}
 
-                       @endif
+                        @endif
                         <div class="col-md-12 form-group {{ $errors->has('help_topic') ? 'has-error' : '' }}">
                             {!! Form::label('help_topic', Lang::get('lang.choose_a_help_topic')) !!}
                             {!! $errors->first('help_topic', '<spam class="help-block">:message</spam>') !!}
                             <?php
                             $forms = App\Model\helpdesk\Form\Forms::get();
                             $helptopic = App\Model\helpdesk\Manage\Help_topic::where('status', '=', 1)->get();
-//                            ?><!---->
+                            //
+                            ?><!---->
                             <select name="helptopic" class="form-control" id="selectid">
 
-                                @foreach($helptopic as $topic)
+                                @foreach ($helptopic as $topic)
-                                <option value="{!! $topic->id !!}">{!! $topic->topic !!}</option>
+                                    <option value="{!! $topic->id !!}">{!! $topic->topic !!}</option>
                                 @endforeach
                             </select>
                         </div>
                         <!-- priority -->
-                         <?php
+                        <?php
-                         $Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name','=', 'user_priority')->first();
+                        $Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name', '=', 'user_priority')->first();
-                         $user_Priority=$Priority->status;
+                        $user_Priority = $Priority->status;
                         ?>
 
-                         @if(Auth::user())
+                        @if (Auth::user())
 
-                         @if(Auth::user()->active == 1)
+                            @if (Auth::user()->active == 1)
-                        @if($user_Priority == 1)
+                                @if ($user_Priority == 1)
-
+                                    <div class="col-md-12 form-group">
-                        <div class="col-md-12 form-group">
+                                        <div class="row">
-                            <div class="row">
+                                            <div class="col-md-1">
-                                <div class="col-md-1">
+                                                <label>{!! Lang::get('lang.priority') !!}:</label>
-                                    <label>{!! Lang::get('lang.priority') !!}:</label>
+                                            </div>
-                                </div>
+                                            <div class="col-md-12">
-                                <div class="col-md-12">
+                                                <?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status', '=', 1)->get(); ?>
-                                    <?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status','=',1)->get(); ?>
+                                                {!! Form::select('priority', ['Priority' => $Priority->pluck('priority_desc', 'priority_id')->toArray()], null, [
-                                    {!! Form::select('priority', ['Priority'=>$Priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control select']) !!}
+                                                    'class' => 'form-control select',
-                                </div>
+                                                ]) !!}
-                             </div>
+                                            </div>
-                        </div>
+                                        </div>
-                        @endif
+                                    </div>
-                        @endif
+                                @endif
+                            @endif
                         @endif
                         <div class="col-md-12 form-group {{ $errors->has('Subject') ? 'has-error' : '' }}">
-                            {!! Form::label('Subject',Lang::get('lang.subject')) !!}<span class="text-red"> *</span>
+                            {!! Form::label('Subject', Lang::get('lang.subject')) !!}<span class="text-red"> *</span>
-                            {!! Form::text('Subject',null,['class' => 'form-control']) !!}
+                            {!! Form::text('Subject', null, ['class' => 'form-control']) !!}
+                        </div>
+                        <div class="form-group row">
+                            <div class="col-md-2">
+                                <label for="location">Vị trí:</label>
+                            </div>
+                            <div class="col-md-7">
+                                <select name="location" class="form-control">
+                                    <option value="">-- Chọn vị trí --</option>
+                                    @foreach ($locations as $loc)
+                                        <option value="{{ $loc->id }}"
+                                            {{ old('location') == $loc->id ? 'selected' : '' }}>
+                                            {{ $loc->locationname }}
+                                        </option>
+                                    @endforeach
+                                </select>
+                            </div>
                         </div>
                         <div class="col-md-12 form-group {{ $errors->has('Details') ? 'has-error' : '' }}">
-                            {!! Form::label('Details',Lang::get('lang.message')) !!}<span class="text-red"> *</span>
+                            {!! Form::label('Details', Lang::get('lang.message')) !!}<span class="text-red"> *</span>
-                            {!! Form::textarea('Details',null,['class' => 'form-control']) !!}
+                            {!! Form::textarea('Details', null, ['class' => 'form-control']) !!}
                         </div>
                         <div class="col-md-12 form-group">
-                            <input type="file" name="attachment[]" multiple/><br/>
+                            <input type="file" name="attachment[]" multiple /><br />
                             {!! Lang::get('lang.max') !!}. {!! $max_size_in_actual !!}
                         </div>
                         {{-- Event fire --}}
                         <?php \Illuminate\Support\Facades\Event::dispatch(new App\Events\ClientTicketForm()); ?>
                         <div class="col-md-12" id="response"> </div>
                         <div id="ss" class="xs-md-6 form-group {{ $errors->has('') ? 'has-error' : '' }}"> </div>
-                                <div class="col-md-12 form-group">
+                        <div class="col-md-12 form-group">
-                                    {!! Form::button('<i class="fas fa-save"></i> ' . Lang::get('lang.submit'), ['type'=>'submit', 'class'=>'btn btn-info float-right', 'style'=>'style="border-color: rgb(0, 192, 239); background-color: rgb(0, 154, 186); color: white;', 'onclick' => 'this.disabled=true;this.innerHTML="Sending, please wait...";this.form.submit();', 'data-v-fce8d630']) !!}
+                            {!! Form::button('<i class="fas fa-save"></i> ' . Lang::get('lang.submit'), [
-                                </div>
+                                'type' => 'submit',
-                            <div class="col-md-12" id="response"> </div>
+                                'class' => 'btn btn-info float-right',
+                                'style' => 'style="border-color: rgb(0, 192, 239); background-color: rgb(0, 154, 186); color: white;',
+                                'onclick' => 'this.disabled=true;this.innerHTML="Sending, please wait...";this.form.submit();',
+                                'data-v-fce8d630',
+                            ]) !!}
+                        </div>
+                        <div class="col-md-12" id="response"> </div>
                         <div id="ss" class="xs-md-6 form-group {{ $errors->has('') ? 'has-error' : '' }}"> </div>
 
-                    {!! Form::close() !!}
+                        {!! Form::close() !!}
                     </div>
                 </section>
             </div>
         </article>
     </div>
-<!--
+    <!--
-|====================================================
+                    |====================================================
-| SELECTED FORM STORED IN SCRIPT
+                    | SELECTED FORM STORED IN SCRIPT
-|====================================================
+                    |====================================================
--->
+                    -->
-<script type="text/javascript">
+    <script type="text/javascript">
-$(document).ready(function(){
+        $(document).ready(function() {
-   var helpTopic = $("#selectid").val();
+            var helpTopic = $("#selectid").val();
-   send(helpTopic);
+            send(helpTopic);
-   $("#selectid").on("change",function(){
+            $("#selectid").on("change", function() {
-       helpTopic = $("#selectid").val();
+                helpTopic = $("#selectid").val();
-       send(helpTopic);
+                send(helpTopic);
-   });
+            });
-   function send(helpTopic){
-       $.ajax({
-           url:"{{url('/get-helptopic-form')}}",
-           data:{'helptopic':helpTopic},
-           type:"GET",
-           dataType:"html",
-           success:function(response){
-               $("#response").html(response);
-           },
-           error:function(response){
-              $("#response").html(response); 
-           }
-       });
-   }
-});
 
-$(function() {
+            function send(helpTopic) {
-//Add text editor
+                $.ajax({
-    $("textarea").summernote({
+                    url: "{{ url('/get-helptopic-form') }}",
-        height: 300,
+                    data: {
-        tabsize: 2,
+                        'helptopic': helpTopic
-        toolbar: [
+                    },
-        ['style', ['bold', 'italic', 'underline', 'clear']],
+                    type: "GET",
-        ['font', ['strikethrough', 'superscript', 'subscript']],
+                    dataType: "html",
-        ['fontsize', ['fontsize']],
+                    success: function(response) {
-        ['color', ['color']],
+                        $("#response").html(response);
-        ['para', ['ul', 'ol', 'paragraph']],
+                    },
-        ['height', ['height']]
+                    error: function(response) {
-      ]
+                        $("#response").html(response);
-      });
+                    }
-});
+                });
-</script>
+            }
+        });
+
+        $(function() {
+            //Add text editor
+            $("textarea").summernote({
+                height: 300,
+                tabsize: 2,
+                toolbar: [
+                    ['style', ['bold', 'italic', 'underline', 'clear']],
+                    ['font', ['strikethrough', 'superscript', 'subscript']],
+                    ['fontsize', ['fontsize']],
+                    ['color', ['color']],
+                    ['para', ['ul', 'ol', 'paragraph']],
+                    ['height', ['height']]
+                ]
+            });
+        });
+    </script>
 @stop

routes/web.php

@@ -491,6 +491,7 @@ Route::middleware('web')->group(function () {
       | Here defining Guest User's routes
       |
       |
+      
      */
     // seasrch
 //    Route::POST('tickets/search/', function () {

storage/clockwork/.gitignore

@@ -0,0 +1,3 @@
+*.json
+*.json.gz
+index

vendor/autoload.php

@@ -14,10 +14,7 @@ if (PHP_VERSION_ID < 50600) {
             echo $err;
         }
     }
-    trigger_error(
+    throw new RuntimeException($err);
-        $err,
-        E_USER_ERROR
-    );
 }
 
 require_once __DIR__ . '/composer/autoload_real.php';