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update v1.0.7.9 R.C.

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This is a Release Candidate. We are still testing.
This commit is contained in:
Sujit Prasad
2016-08-03 20:04:36 +05:30
parent 8b6b924d09
commit ffa56a43cb
3830 changed files with 181529 additions and 495353 deletions
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40
resources/views/themes/default1/agent/helpdesk/dept-ticket/closed.blade.php
View File

@@ -21,16 +21,15 @@ class="active"
$date_time_format = UTC::getDateTimeFormat();
$dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
if(Auth::user()->role == 'agent') {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','2')->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','2')->where('status','=','3')->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
} else {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','2')->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','2')->where('status','=','3')->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
}
?>
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">{!! Lang::get('lang.open') !!} </h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
<h3 class="box-title">{!! $dept->name !!} / {!! Lang::get('lang.closed') !!} </h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
<div class="box-tools pull-right">
<div class="has-feedback">
@@ -63,6 +62,7 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
<input type="submit" class="submit btn btn-default text-blue btn-sm" id="close" name="submit" value="{!! Lang::get('lang.open') !!}">
<!-- <button type="button" class="btn btn-sm btn-default text-green" id="Edit_Ticket" data-toggle="modal" data-target="#MergeTickets"><i class="fa fa-code-fork"> </i> {!! Lang::get('lang.merge') !!}</button>
--> </div>
<p><p/>
<div class="mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
@@ -76,37 +76,7 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.dept.close', $dept->id))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {

43
resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php
View File

@@ -21,17 +21,17 @@ class="active"
<?php
$date_time_format = UTC::getDateTimeFormat();
$dept = App\Model\helpdesk\Agent\Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->paginate(20);
if (Auth::user()->role == 'agent') {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)
->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->count();
} else {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->paginate(20);
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->count();
}
?>
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">{!! Lang::get('lang.inprogress') !!} </h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
<h3 class="box-title">{!! $dept->name !!} / {!! Lang::get('lang.assigned') !!} </h3> <small id="title_refresh">{!! $tickets !!} {!! Lang::get('lang.tickets') !!}</small>
<div class="box-tools pull-right">
<div class="has-feedback">
@@ -64,6 +64,7 @@ if (Auth::user()->role == 'agent') {
<input type="submit" class="submit btn btn-default text-yellow btn-sm" id="close" name="submit" value="{!! Lang::get('lang.close') !!}">
<button type="button" class="btn btn-sm btn-default text-green" id="Edit_Ticket" data-toggle="modal" data-target="#MergeTickets"><i class="fa fa-code-fork"> </i> {!! Lang::get('lang.merge') !!}</button>
</div>
<p><p/>
<div class="mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
@@ -77,37 +78,7 @@ if (Auth::user()->role == 'agent') {
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.dept.inprocess', $dept->id))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {

47
resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php
View File

@@ -20,19 +20,19 @@ class="active"
<?php
$date_time_format = UTC::getDateTimeFormat();
$dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
if(Auth::user()->role == 'agent') {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('isanswered','=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
} else {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('isanswered','=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
}
if (Auth::user()->role == 'admin') {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->count();
} else {
$dept = App\Model\helpdesk\Agent\Department::where('id', '=', Auth::user()->primary_dpt)->first();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->count();
}
?>
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">{!! Lang::get('lang.open') !!} </h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
<h3 class="box-title">{!! $dept->name !!} / {!! Lang::get('lang.open') !!} <small id="title_refresh">{!! $tickets !!} {!! Lang::get('lang.tickets') !!}</small></h3>
<div class="box-tools pull-right">
<div class="has-feedback">
</div>
</div>
</div><!-- /.box-header -->
@@ -62,6 +62,7 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
<input type="submit" class="submit btn btn-default text-yellow btn-sm" id="close" name="submit" value="{!! Lang::get('lang.close') !!}">
<button type="button" class="btn btn-sm btn-default text-green" id="Edit_Ticket" data-toggle="modal" data-target="#MergeTickets"><i class="fa fa-code-fork"> </i> {!! Lang::get('lang.merge') !!}</button>
</div>
<p><p/>
<div class="mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
@@ -75,37 +76,7 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.dept.open', $dept->id))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {