diff --git a/database/seeds/DatabaseSeeder.php b/database/seeds/DatabaseSeeder.php
index d64053fe8..f9efb5f15 100644
--- a/database/seeds/DatabaseSeeder.php
+++ b/database/seeds/DatabaseSeeder.php
@@ -1994,6 +1994,7 @@ class DatabaseSeeder extends Seeder
         TemplateType::create(['id' => '11', 'name' => 'registration']);
         TemplateType::create(['id' => '12', 'name' => 'team_assign_ticket']);
         TemplateType::create(['id' => '13', 'name' => 'reset_new_password']);
+        TemplateType::create(['id' => '14', 'name' => 'merge-ticket-notification']);
 
         Template::create(['id' => '1', 'variable' => '0', 'name' => 'This template is for sending notice to agent when ticket is assigned to them', 'type' => '1', 'message' => '<div>Hello {!!$ticket_agent_name!!},<br /><br /><b>Ticket No:</b> {!!$ticket_number!!}<br />Has been assigned to you by {!!$ticket_assigner!!} <br/> Please check and resppond on the ticket.<br /> Link: {!!$ticket_link!!}<br /><br />Thank You<br />Kind Regards,<br /> {!!$system_from!!}</div>', 'set_id' => '1']);
         Template::create(['id' => '2', 'variable' => '1', 'name' => 'This template is for sending notice to client with ticket link to check ticket without logging in to system', 'type' => '2', 'subject' => 'Check your Ticket', 'message' => '<div>Hello {!!$user!!},<br/><br/>Click the link below to view your requested ticket<br/> {!!$ticket_link_with_number!!}<br/><br/>Kind Regards,<br/> {!!$system_from!!}</div>', 'set_id' => '1']);
@@ -2008,6 +2009,7 @@ class DatabaseSeeder extends Seeder
         Template::create(['id' => '11', 'variable' => '1', 'name' => 'This template is for sending notice to client about registration confirmation link', 'type' => '11', 'subject' => 'Verify your email address', 'message' => '<p>Hello {!!$user!!}, </p><p>This email is confirmation that you are now registered at our helpdesk.</p><p><b>Registered Email:</b> {!!$email_address!!}</p><p>Please click on the below link to activate your account and Login to the system {!!$password_reset_link!!}</p><p>Thank You.</p><p>Kind Regards,</p><p> {!!$system_from!!} </p>', 'set_id' => '1']);
         Template::create(['id' => '12', 'variable' => '1', 'name' => 'This template is for sending notice to team when ticket is assigned to team', 'type' => '12', 'message' => '<div>Hello {!!$ticket_agent_name!!},<br /><br /><b>Ticket No:</b> {!!$ticket_number!!}<br />Has been assigned to your team : {!!$team!!} by {!!$ticket_assigner!!} <br /><br />Thank You<br />Kind Regards,<br />{!!$system_from!!}</div>', 'set_id' => '1']);
         Template::create(['id' => '13', 'variable' => '1', 'name' => 'This template is for sending notice to client when password is changed', 'type' => '13', 'subject' => 'Verify your email address', 'message' => 'Hello {!!$user!!},<br /><br />Your password is successfully changed.Your new password is : {!!$user_password!!}<br /><br />Thank You.<br /><br />Kind Regards,<br /> {!!$system_from!!}', 'set_id' => '1']);
+        Template::create(['id' => '14', 'variable' => '1', 'name' => 'This template is to notify users when their tickets are merged.', 'type' => '14', 'subject' => 'Your tickets have been merged.', 'message' => '<p>Hello {!!$user!!},<br />\n<br />\nYour ticket(s) with ticket number {!!$merged_ticket_numbers!!} have been closed and&nbsp;merged with <a href="{!!$ticket_link!!}">{!!$ticket_number!!}</a>.&nbsp;</p>\n\n<p>Possible reasons for merging tickets</p>\n\n<ul>\n    <li>Tickets are duplicate</li>\n    <li>Ticekts state&nbsp;the same issue</li>\n    <li>Another memeber from your organization has created a ticket for the same issue</li>\n</ul>\n\n<p><a href="{!!$system_link!!}">Click here</a> to login to your account and check your tickets.</p>\n\n<p>Regards,</p>\n{!!$system_from!!}', 'set_id' => '1']);
 
         /*
          * All the common settings will be listed here