diff --git a/app/Http/Controllers/Agent/helpdesk/UserController.php b/app/Http/Controllers/Agent/helpdesk/UserController.php
index c86b5dd61..fee09435a 100644
--- a/app/Http/Controllers/Agent/helpdesk/UserController.php
+++ b/app/Http/Controllers/Agent/helpdesk/UserController.php
@@ -1005,6 +1005,9 @@ class UserController extends Controller
}
/**
+ * @category function to get user details and show in select field
+ * @param null
+ * @return data
*/
public function getAgentDetails()
{
diff --git a/resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php b/resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php
index 0b6c4b237..51833b9e9 100644
--- a/resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php
@@ -63,6 +63,7 @@ if (Auth::user()->role == 'agent') {
{!! Lang::get('lang.merge') !!} {!! Lang::get('lang.assign') !!}
@@ -107,7 +108,40 @@ if (Auth::user()->role == 'agent') {
{!! Form::close() !!}
-
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
+ {!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}
+
+
+
+
+
+
+
+
@@ -228,12 +262,14 @@ if (Auth::user()->role == 'agent') {
t_id = $('.selectval').map(function() {
return $(this).val();
}).get();
+ showAssign(t_id);
// alert(checkboxValues);
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
// alert('Hallo');
t_id = [];
+ showAssign(t_id);
}
$(this).data("clicks", !clicks);
@@ -419,12 +455,53 @@ if (Auth::user()->role == 'agent') {
return false;
});
+ $('#AssignTickets').on('show.bs.modal', function() {
+ $.ajax({
+ type: "POST",
+ url: "{{route('get-agents')}}",
+ dataType: "html",
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(data) {
+ $("#assign_loader").hide();
+ $("#assign_body").show();
+ $('#select-assign-agent').html(data);
+ }
+ });
+ });
+
+ // Assign a ticket
+ $('#assign-form').on('submit', function() {
+ $.ajax({
+ type: "POST",
+ url: "../ticket/assign/"+t_id,
+ dataType: "html",
+ data: $(this).serialize(),
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(response) {
+ if (response == 1)
+ {
+ location.reload();
+ var message = "Success!";
+ $("#alert11").show();
+ $('#message-success1').html(message);
+ setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
+ }
+ $("#assign_body").show();
+ $("#assign_loader").hide();
+ $("#dismis4").trigger("click");
+ }
+ })
+ return false;
+ });
+
});
-
-
-
-
function someFunction(id) {
if (document.getElementById(id).checked) {
t_id.push(id);
@@ -441,7 +518,16 @@ if (Auth::user()->role == 'agent') {
t_id.splice(index, 1);
// alert(t_id);
}
+ showAssign(t_id);
}
+ function showAssign(t_id)
+ {
+ if (t_id.length >= 1) {
+ $('#assign_Ticket').css('display', 'inline');
+ } else {
+ $('#assign_Ticket').css('display', 'none');
+ }
+ }
@stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php b/resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php
index fa91cec63..d719ae067 100644
--- a/resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php
@@ -61,6 +61,7 @@ if (Auth::user()->role == 'admin') {
{!! Lang::get('lang.merge') !!} {!! Lang::get('lang.assign') !!}
@@ -171,6 +172,42 @@ if (Auth::user()->role == 'admin') {
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
+ {!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}
+
+
+
+
+
+
+
+
@@ -226,12 +263,14 @@ if (Auth::user()->role == 'admin') {
t_id = $('.selectval').map(function() {
return $(this).val();
}).get();
+ showAssign(t_id);
// alert(checkboxValues);
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
// alert('Hallo');
t_id = [];
+ showAssign(t_id);
}
$(this).data("clicks", !clicks);
@@ -417,12 +456,53 @@ if (Auth::user()->role == 'admin') {
return false;
});
+ $('#AssignTickets').on('show.bs.modal', function() {
+ $.ajax({
+ type: "POST",
+ url: "{{route('get-agents')}}",
+ dataType: "html",
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(data) {
+ $("#assign_loader").hide();
+ $("#assign_body").show();
+ $('#select-assign-agent').html(data);
+ }
+ });
+ });
+
+ // Assign a ticket
+ $('#assign-form').on('submit', function() {
+ $.ajax({
+ type: "POST",
+ url: "../ticket/assign/"+t_id,
+ dataType: "html",
+ data: $(this).serialize(),
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(response) {
+ if (response == 1)
+ {
+ location.reload();
+ var message = "Success!";
+ $("#alert11").show();
+ $('#message-success1').html(message);
+ setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
+ }
+ $("#assign_body").show();
+ $("#assign_loader").hide();
+ $("#dismis4").trigger("click");
+ }
+ })
+ return false;
+ });
+
});
-
-
-
-
function someFunction(id) {
if (document.getElementById(id).checked) {
t_id.push(id);
@@ -439,7 +519,16 @@ if (Auth::user()->role == 'admin') {
t_id.splice(index, 1);
// alert(t_id);
}
+ showAssign(t_id);
}
+ function showAssign(t_id)
+ {
+ if (t_id.length >= 1) {
+ $('#assign_Ticket').css('display', 'inline');
+ } else {
+ $('#assign_Ticket').css('display', 'none');
+ }
+ }
@stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/answered.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/answered.blade.php
index 0e6043b03..2a7da48f7 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/answered.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/answered.blade.php
@@ -59,6 +59,7 @@ if (Auth::user()->role == 'agent') {
{!! Lang::get('lang.merge') !!}
+
{!! Lang::get('lang.assign') !!}
@@ -124,12 +125,12 @@ if (Auth::user()->role == 'agent') {
-
+
-
+
@@ -164,6 +165,40 @@ if (Auth::user()->role == 'agent') {
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
+ {!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}
+
+
+
+
+
+
+
+
@@ -217,11 +252,13 @@ if (Auth::user()->role == 'agent') {
return $(this).val();
}).get();
// alert(checkboxValues);
+ showAssign(t_id)
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
// alert('Hallo');
t_id = [];
+ showAssign(t_id)
}
$(this).data("clicks", !clicks);
});
@@ -384,6 +421,51 @@ if (Auth::user()->role == 'agent') {
})
return false;
});
+
+ $('#AssignTickets').on('show.bs.modal', function() {
+ $.ajax({
+ type: "POST",
+ url: "{{route('get-agents')}}",
+ dataType: "html",
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(data) {
+ $("#assign_loader").hide();
+ $("#assign_body").show();
+ $('#select-assign-agent').html(data);
+ }
+ });
+ });
+
+ // Assign a ticket
+ $('#assign-form').on('submit', function() {
+ $.ajax({
+ type: "POST",
+ url: "../ticket/assign/"+t_id,
+ dataType: "html",
+ data: $(this).serialize(),
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(response) {
+ if (response == 1)
+ {
+ location.reload();
+ var message = "Success!";
+ $("#alert11").show();
+ $('#message-success1').html(message);
+ setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
+ }
+ $("#assign_body").show();
+ $("#assign_loader").hide();
+ $("#dismis4").trigger("click");
+ }
+ })
+ return false;
+ });
});
function someFunction(id) {
@@ -402,6 +484,16 @@ if (Auth::user()->role == 'agent') {
t_id.splice(index, 1);
// alert(t_id);
}
+ showAssign(t_id);
+ }
+
+ function showAssign(t_id)
+ {
+ if (t_id.length >= 1) {
+ $('#assign_Ticket').css('display', 'inline');
+ } else {
+ $('#assign_Ticket').css('display', 'none');
+ }
}
@stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/assigned.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/assigned.blade.php
index 51489ec33..c437550e8 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/assigned.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/assigned.blade.php
@@ -54,6 +54,8 @@ if (Auth::user()->role == 'agent') {
{!! Lang::get('lang.merge') !!}
+
{!! Lang::get('lang.assign') !!}
+
@@ -161,7 +163,41 @@ if (Auth::user()->role == 'agent') {
-
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
+ {!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}
+
+
+
+
+
+
+
+
@@ -217,6 +253,7 @@ if (Auth::user()->role == 'agent') {
return $(this).val();
}).get();
// alert(checkboxValues);
+ showAssign(t_id);
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
@@ -224,6 +261,7 @@ if (Auth::user()->role == 'agent') {
t_id = [];
}
$(this).data("clicks", !clicks);
+ showAssign(t_id);
});
@@ -399,6 +437,51 @@ if (Auth::user()->role == 'agent') {
})
return false;
});
+ $('#AssignTickets').on('show.bs.modal', function() {
+ $.ajax({
+ type: "POST",
+ url: "{{route('get-agents')}}",
+ dataType: "html",
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(data) {
+ $("#assign_loader").hide();
+ $("#assign_body").show();
+ $('#select-assign-agent').html(data);
+ }
+ });
+ });
+
+ // Assign a ticket
+ $('#assign-form').on('submit', function() {
+ $.ajax({
+ type: "POST",
+ url: "../ticket/assign/"+t_id,
+ dataType: "html",
+ data: $(this).serialize(),
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(response) {
+ if (response == 1)
+ {
+ location.reload();
+ var message = "Success!";
+ $("#alert11").show();
+ $('#message-success1').html(message);
+ setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
+ }
+ $("#assign_body").show();
+ $("#assign_loader").hide();
+ $("#dismis4").trigger("click");
+ }
+ })
+ return false;
+ });
+
});
function someFunction(id) {
@@ -417,6 +500,16 @@ if (Auth::user()->role == 'agent') {
t_id.splice(index, 1);
// alert(t_id);
}
+ showAssign(t_id);
+ }
+
+ function showAssign(t_id)
+ {
+ if (t_id.length >= 1) {
+ $('#assign_Ticket').css('display', 'inline');
+ } else {
+ $('#assign_Ticket').css('display', 'none');
+ }
}
@stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/duetodayticket.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/duetodayticket.blade.php
index cfe396204..f07f9bebc 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/duetodayticket.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/duetodayticket.blade.php
@@ -69,6 +69,7 @@ if (Auth::user()->role == 'agent') {
{!! Lang::get('lang.merge') !!}
+
{!! Lang::get('lang.assign') !!}
@@ -176,7 +177,41 @@ if (Auth::user()->role == 'agent') {
-
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
+ {!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}
+
+
+
+
+
+
+
+
@@ -229,12 +264,14 @@ if (Auth::user()->role == 'agent') {
t_id = $('.selectval').map(function() {
return $(this).val();
}).get();
+ showAssign(t_id);
// alert(checkboxValues);
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
// alert('Hallo');
t_id = [];
+ showAssign(t_id);
}
$(this).data("clicks", !clicks);
});
@@ -398,6 +435,51 @@ if (Auth::user()->role == 'agent') {
})
return false;
});
+ $('#AssignTickets').on('show.bs.modal', function() {
+ $.ajax({
+ type: "POST",
+ url: "{{route('get-agents')}}",
+ dataType: "html",
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(data) {
+ $("#assign_loader").hide();
+ $("#assign_body").show();
+ $('#select-assign-agent').html(data);
+ }
+ });
+ });
+
+ // Assign a ticket
+ $('#assign-form').on('submit', function() {
+ $.ajax({
+ type: "POST",
+ url: "../ticket/assign/"+t_id,
+ dataType: "html",
+ data: $(this).serialize(),
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(response) {
+ if (response == 1)
+ {
+ location.reload();
+ var message = "Success!";
+ $("#alert11").show();
+ $('#message-success1').html(message);
+ setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
+ }
+ $("#assign_body").show();
+ $("#assign_loader").hide();
+ $("#dismis4").trigger("click");
+ }
+ })
+ return false;
+ });
+
});
function someFunction(id) {
@@ -416,6 +498,16 @@ if (Auth::user()->role == 'agent') {
t_id.splice(index, 1);
// alert(t_id);
}
+ showAssign(t_id);
+ }
+
+ function showAssign(t_id)
+ {
+ if (t_id.length >= 1) {
+ $('#assign_Ticket').css('display', 'inline');
+ } else {
+ $('#assign_Ticket').css('display', 'none');
+ }
}
@stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php
index 1d7da33ce..f0ea3c71f 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php
@@ -195,7 +195,7 @@ if (Auth::user()->role == 'agent') {
@@ -236,12 +236,10 @@ if (Auth::user()->role == 'agent') {
//Uncheck all checkboxes
$(".mailbox-messages input[type='checkbox']").iCheck("uncheck");
$(".fa", this).removeClass("fa-check-square-o").addClass('fa-square-o');
- $('#assign_Ticket').css('display', 'none');
} else {
//Check all checkboxes
$(".mailbox-messages input[type='checkbox']").iCheck("check");
$(".fa", this).removeClass("fa-square-o").addClass('fa-check-square-o');
- $('#assign_Ticket').css('display', 'inline');
}
$(this).data("clicks", !clicks);
});
@@ -260,11 +258,13 @@ if (Auth::user()->role == 'agent') {
return $(this).val();
}).get();
// alert(checkboxValues);
+ showAssign(t_id);
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
// alert('Hallo');
t_id = [];
+ showAssign(t_id);
}
$(this).data("clicks", !clicks);
@@ -446,7 +446,6 @@ if (Auth::user()->role == 'agent') {
});
$('#AssignTickets').on('show.bs.modal', function() {
- alert(t_id);
$.ajax({
type: "POST",
url: "{{route('get-agents')}}",
@@ -509,6 +508,11 @@ if (Auth::user()->role == 'agent') {
t_id.splice(index, 1);
// alert(t_id);
}
+ showAssign(t_id);
+ }
+
+ function showAssign(t_id)
+ {
if (t_id.length >= 1) {
$('#assign_Ticket').css('display', 'inline');
} else {
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/myticket.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/myticket.blade.php
index 91f21b467..e7582b092 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/myticket.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/myticket.blade.php
@@ -55,6 +55,7 @@ if (Auth::user()->role == 'agent') {
{!! Lang::get('lang.merge') !!} {!! Lang::get('lang.assign') !!}
@@ -164,6 +165,41 @@ if (Auth::user()->role == 'agent') {
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
+ {!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}
+
+
+
+
+
+
+
+
{!! Lang::get('lang.merge') !!} {!! Lang::get('lang.assign') !!}
@@ -167,7 +168,41 @@ if (Auth::user()->role == 'agent') {
-
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
+ {!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}
+
+
+
+
+
+
+
+
@@ -220,12 +255,14 @@ if (Auth::user()->role == 'agent') {
t_id = $('.selectval').map(function() {
return $(this).val();
}).get();
+ showAssign(t_id);
// alert(checkboxValues);
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
// alert('Hallo');
t_id = [];
+ showAssign(t_id);
}
$(this).data("clicks", !clicks);
});
@@ -389,6 +426,50 @@ if (Auth::user()->role == 'agent') {
})
return false;
});
+ $('#AssignTickets').on('show.bs.modal', function() {
+ $.ajax({
+ type: "POST",
+ url: "{{route('get-agents')}}",
+ dataType: "html",
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(data) {
+ $("#assign_loader").hide();
+ $("#assign_body").show();
+ $('#select-assign-agent').html(data);
+ }
+ });
+ });
+
+ // Assign a ticket
+ $('#assign-form').on('submit', function() {
+ $.ajax({
+ type: "POST",
+ url: "../ticket/assign/"+t_id,
+ dataType: "html",
+ data: $(this).serialize(),
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(response) {
+ if (response == 1)
+ {
+ location.reload();
+ var message = "Success!";
+ $("#alert11").show();
+ $('#message-success1').html(message);
+ setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
+ }
+ $("#assign_body").show();
+ $("#assign_loader").hide();
+ $("#dismis4").trigger("click");
+ }
+ })
+ return false;
+ });
});
function someFunction(id) {
@@ -407,6 +488,15 @@ if (Auth::user()->role == 'agent') {
t_id.splice(index, 1);
// alert(t_id);
}
+ showAssign(t_id);
+ }
+ function showAssign(t_id)
+ {
+ if (t_id.length >= 1) {
+ $('#assign_Ticket').css('display', 'inline');
+ } else {
+ $('#assign_Ticket').css('display', 'none');
+ }
}
@stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/overdue.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/overdue.blade.php
index 1e001a05f..ab3a506c9 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/overdue.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/overdue.blade.php
@@ -74,6 +74,7 @@ if ($i == 0) {
{!! Lang::get('lang.merge') !!}
+
{!! Lang::get('lang.assign') !!}
@@ -181,7 +182,41 @@ if ($i == 0) {
-
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
+ {!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}
+
+
+
+
+
+
+
+
@@ -236,12 +271,14 @@ if ($i == 0) {
t_id = $('.selectval').map(function() {
return $(this).val();
}).get();
+ showAssign(t_id);
// alert(checkboxValues);
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
// alert('Hallo');
t_id = [];
+ showAssign(t_id);
}
$(this).data("clicks", !clicks);
@@ -434,6 +471,50 @@ if ($i == 0) {
return false;
});
+ $('#AssignTickets').on('show.bs.modal', function() {
+ $.ajax({
+ type: "POST",
+ url: "{{route('get-agents')}}",
+ dataType: "html",
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(data) {
+ $("#assign_loader").hide();
+ $("#assign_body").show();
+ $('#select-assign-agent').html(data);
+ }
+ });
+ });
+
+ // Assign a ticket
+ $('#assign-form').on('submit', function() {
+ $.ajax({
+ type: "POST",
+ url: "../ticket/assign/"+t_id,
+ dataType: "html",
+ data: $(this).serialize(),
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(response) {
+ if (response == 1)
+ {
+ location.reload();
+ var message = "Success!";
+ $("#alert11").show();
+ $('#message-success1').html(message);
+ setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
+ }
+ $("#assign_body").show();
+ $("#assign_loader").hide();
+ $("#dismis4").trigger("click");
+ }
+ })
+ return false;
+ });
});
@@ -453,6 +534,15 @@ if ($i == 0) {
t_id.splice(index, 1);
// alert(t_id);
}
+ showAssign(t_id);
+ }
+ function showAssign(t_id)
+ {
+ if (t_id.length >= 1) {
+ $('#assign_Ticket').css('display', 'inline');
+ } else {
+ $('#assign_Ticket').css('display', 'none');
+ }
}
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/unassigned.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/unassigned.blade.php
index 9b3a7432d..c1d980e1f 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/unassigned.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/unassigned.blade.php
@@ -56,6 +56,7 @@ if (Auth::user()->role == 'agent') {
{!! Lang::get('lang.merge') !!}
+
{!! Lang::get('lang.assign') !!}
@@ -165,7 +166,41 @@ if (Auth::user()->role == 'agent') {
-
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'assign-form','method' => 'PATCH'] )!!}
+ {!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}
+
+
+
+
+
+
+
+
@@ -220,12 +255,14 @@ if (Auth::user()->role == 'agent') {
t_id = $('.selectval').map(function() {
return $(this).val();
}).get();
+ showAssign(t_id);
// alert(checkboxValues);
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
// alert('Hallo');
t_id = [];
+ showAssign(t_id);
}
$(this).data("clicks", !clicks);
@@ -408,6 +445,52 @@ if (Auth::user()->role == 'agent') {
return false;
});
+
+ $('#AssignTickets').on('show.bs.modal', function() {
+ $.ajax({
+ type: "POST",
+ url: "{{route('get-agents')}}",
+ dataType: "html",
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(data) {
+ $("#assign_loader").hide();
+ $("#assign_body").show();
+ $('#select-assign-agent').html(data);
+ }
+ });
+ });
+
+ // Assign a ticket
+ $('#assign-form').on('submit', function() {
+ $.ajax({
+ type: "POST",
+ url: "../ticket/assign/"+t_id,
+ dataType: "html",
+ data: $(this).serialize(),
+ beforeSend: function() {
+ $("#assign_body").hide();
+ $("#assign_loader").show();
+ },
+ success: function(response) {
+ if (response == 1)
+ {
+ location.reload();
+ var message = "Success!";
+ $("#alert11").show();
+ $('#message-success1').html(message);
+ setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
+ }
+ $("#assign_body").show();
+ $("#assign_loader").hide();
+ $("#dismis4").trigger("click");
+ }
+ })
+ return false;
+ });
+
});
function someFunction(id) {
@@ -426,7 +509,16 @@ if (Auth::user()->role == 'agent') {
t_id.splice(index, 1);
// alert(t_id);
}
+ showAssign(t_id);
}
+ function showAssign(t_id)
+ {
+ if (t_id.length >= 1) {
+ $('#assign_Ticket').css('display', 'inline');
+ } else {
+ $('#assign_Ticket').css('display', 'none');
+ }
+ }
@stop
\ No newline at end of file