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Pham Viet Cuong
2025-08-02 23:14:28 +07:00
parent 6568aa45f8
commit e075da48fd
403 changed files with 7813 additions and 4283 deletions
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resources/views/auth/login.blade.php Executable file → Normal file
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resources/views/themes/default1/admin/helpdesk/manage/sla/index.blade.php Executable file → Normal file
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resources/views/themes/default1/agent/helpdesk/report/index.blade.php Executable file → Normal file
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resources/views/themes/default1/agent/helpdesk/ticket/answered.blade.php Executable file → Normal file
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resources/views/themes/default1/agent/helpdesk/ticket/assigned.blade.php Executable file → Normal file
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resources/views/themes/default1/agent/helpdesk/ticket/new.blade.php
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@@ -1,19 +1,19 @@
@extends('themes.default1.agent.layout.agent')
@section('Tickets')
class="nav-link active"
class="nav-link active"
@stop
@section('ticket-bar')
active
active
@stop
@section('newticket')
class="nav-link active"
class="nav-link active"
@stop
@section('ticket')
class="active"
class="active"
@stop
<style>
.clear-input {
@@ -26,363 +26,409 @@ class="active"
}
</style>
@section('PageHeader')
<h1>{{Lang::get('lang.tickets')}}</h1>
<h1>{{ Lang::get('lang.tickets') }}</h1>
@stop
@section('content')
<!-- Main content -->
{!! Form::open(['route'=>'post.newticket','method'=>'post','id'=>'form']) !!}
@if(Session::has('success'))
<div class="alert alert-success alert-dismissable">
<i class="fas fa-check-circle"></i>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{{Session::get('success')}}
</div>
@endif
<!-- failure message -->
@if(Session::has('fails'))
<div class="alert alert-danger alert-dismissable">
<i class="fas fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!}!</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{{Session::get('fails')}}
</div>
@endif
@if(Session::has('errors'))
<div class="alert alert-danger alert-dismissable">
<i class="fas fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!}!</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
<br/>
@if($errors->first('email'))
<li class="error-message-padding">{!! $errors->first('email', ':message') !!}</li>
@endif
@if($errors->first('first_name'))
<li class="error-message-padding">{!! $errors->first('first_name', ':message') !!}</li>
@endif
@if($errors->first('phone'))
<li class="error-message-padding">{!! $errors->first('phone', ':message') !!}</li>
@endif
@if($errors->first('subject'))
<li class="error-message-padding">{!! $errors->first('subject', ':message') !!}</li>
@endif
@if($errors->first('body'))
<li class="error-message-padding">{!! $errors->first('body', ':message') !!}</li>
@endif
@if($errors->first('code'))
<li class="error-message-padding">{!! $errors->first('code', ':message') !!}</li>
@endif
@if($errors->first('mobile'))
<li class="error-message-padding">{!! $errors->first('mobile', ':message') !!}</li>
@endif
</div>
@endif
<div class="card card-light">
<div class="card-header" id='box-header1'>
<h3 class="card-title">{!! Lang::get('lang.create_ticket') !!}</h3>
</div><!-- /.box-header -->
<div class="card-body">
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">{!! Lang::get('lang.user_details') !!}:</h3>
</div>
<div class="card-body">
<div class="form-group">
<div class="row">
<div class="col-md-4">
<!-- email -->
<div class="form-group {{ $errors->has('email') ? 'has-error' : '' }}">
{!! Form::label('email',Lang::get('lang.email')) !!}
@if ($email_mandatory->status == 1)
<span class="text-red"> *</span>
@endif
{!! Form::text('email',null,['class' => 'form-control', 'id' => 'email']) !!}
</div>
</div>
<div class="col-md-4">
<!-- email -->
<div class="form-group {{ $errors->has('first_name') ? 'has-error' : '' }}">
{!! Form::label('email',Lang::get('lang.first_name')) !!} <span class="text-red"> *</span>
<!-- {!! Form::text('email',null,['class' => 'form-control'],['id' => 'email']) !!} -->
<input type="text" name="first_name" id="first_name" class="form-control">
</div>
</div>
<div class="col-md-4">
<!-- full name -->
<div class="form-group {{ $errors->has('last_name') ? 'has-error' : '' }}">
{!! Form::label('fullname',Lang::get('lang.last_name')) !!} <span class="text-red"></span>
<input type="text" name="last_name" id="last_name" class="form-control">
</div>
</div>
</div>
<div class="row">
<div class="col-md-1 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">
<div class="form-group {{ $errors->has('code') ? 'has-error' : '' }}">
{!! Form::label('code',Lang::get('lang.country-code')) !!}
@if ($email_mandatory->status == 0 || $settings->status == 1)
<span class="text-red"> *</span>
@endif
{!! Form::text('code',null,['class' => 'form-control', 'id' => 'country_code', 'placeholder' => $phonecode, 'title' => Lang::get('lang.enter-country-phone-code')]) !!}
</div>
</div>
<div class="col-md-5">
<!-- phone -->
<div class="form-group {{ $errors->has('mobile') ? 'has-error' : '' }}">
<label>{!! Lang::get('lang.mobile_number') !!}:</label>
@if ($email_mandatory->status == 0 || $settings->status == 1)
<span class="text-red"> *</span>
@endif
{!! Form::input('number','mobile',null,['class' => 'form-control', 'id' => 'mobile']) !!}
</div>
</div>
<div class="col-md-6">
<!-- phone -->
<div class="form-group {{ $errors->has('phone') ? 'has-error' : '' }}">
<label>{!! Lang::get('lang.phone') !!}:</label>
{!! Form::input('number','phone',null,['class' => 'form-control', 'id' => 'phone_number']) !!}
{!! $errors->first('phone', '<spam class="help-block text-red">:message</spam>') !!}
</div>
</div>
<!-- <div class="form-group">
<div class="col-md-2">
<label>Ticket Notice:</label>
</div>
<div class="col-md-6">
<input type="checkbox" name="notice" id=""> Send alert to User
</div>
</div> -->
</div>
</div>
</div>
<!-- Main content -->
{!! Form::open(['route' => 'post.newticket', 'method' => 'post', 'id' => 'form']) !!}
@if (Session::has('success'))
<div class="alert alert-success alert-dismissable">
<i class="fas fa-check-circle"></i>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{{ Session::get('success') }}
</div>
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">{!! Lang::get('lang.ticket_option') !!}:</h3>
</div>
<div class="card-body">
<!-- ticket options -->
<div class="form-group">
<div class="row">
<div class="col-md-3">
<div class="form-group">
<label>{!! Lang::get('lang.help_topic') !!}:</label>
<!-- helptopic -->
<?php $helptopic = App\Model\helpdesk\Manage\Help_topic::where('status', '=', 1)->select('topic', 'id')->get(); ?>
{!! Form::select('helptopic', ['Helptopic'=>$helptopic->pluck('topic','id')->toArray()],null,['class' => 'form-control select','id'=>'selectid']) !!}
</div>
</div>
<div class="col-md-3">
<!-- sla plan -->
<div class="form-group">
<label>{!! Lang::get('lang.sla_plan') !!}:</label>
<?php $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('status', '=', 1)->select('grace_period', 'id')->get(); ?>
{!! Form::select('sla', ['SLA'=>$sla_plan->pluck('grace_period','id')->toArray()],null,['class' => 'form-control select']) !!}
</div>
</div>
<div class="col-md-3">
<!-- due date -->
<div class="form-group" id="duedate">
<label>{!! Lang::get('lang.due_date') !!}:</label>
{!! Form::text('duedate',null,['class' => 'form-control','id'=>'datemask']) !!}
<button class="btn clear-input" id="duedates" style="display: none" type="button"><i class="fas fa-times"></i></button>
</div>
</div>
<div class="col-md-3">
<!-- assign to -->
<div class="form-group">
<label>{!! Lang::get('lang.assign_to') !!}:</label>
<?php $agents = App\User::where('role', '!=', 'user')->where('active', '=', 1)->get(); ?>
{!! Form::select('assignto', [''=>'Select an Agent','Agents'=>$agents->pluck('first_name','id')->toArray()],null,['class' => 'form-control select']) !!}
</div>
</div>
<div id="response" class="col-md-6 form-group"></div>
</div>
<div class="row">
{{-- Event fire --}}
<?php \Illuminate\Support\Facades\Event::dispatch(new App\Events\ClientTicketForm()); ?>
</div>
</div>
</div>
@endif
<!-- failure message -->
@if (Session::has('fails'))
<div class="alert alert-danger alert-dismissable">
<i class="fas fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!}!</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{{ Session::get('fails') }}
</div>
@endif
@if (Session::has('errors'))
<div class="alert alert-danger alert-dismissable">
<i class="fas fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!}!</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
<br />
@if ($errors->first('email'))
<li class="error-message-padding">{!! $errors->first('email', ':message') !!}</li>
@endif
@if ($errors->first('first_name'))
<li class="error-message-padding">{!! $errors->first('first_name', ':message') !!}</li>
@endif
@if ($errors->first('phone'))
<li class="error-message-padding">{!! $errors->first('phone', ':message') !!}</li>
@endif
@if ($errors->first('subject'))
<li class="error-message-padding">{!! $errors->first('subject', ':message') !!}</li>
@endif
@if ($errors->first('body'))
<li class="error-message-padding">{!! $errors->first('body', ':message') !!}</li>
@endif
@if ($errors->first('code'))
<li class="error-message-padding">{!! $errors->first('code', ':message') !!}</li>
@endif
@if ($errors->first('mobile'))
<li class="error-message-padding">{!! $errors->first('mobile', ':message') !!}</li>
@endif
</div>
@endif
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">{!! Lang::get('lang.ticket_detail') !!}:</h3>
</div>
<div class="card card-light">
<div class="card-body">
<!-- ticket details -->
<div class="form-group">
<!-- subject -->
<div class="form-group {{ $errors->has('subject') ? 'has-error' : '' }}">
<div class="row">
<div class="col-md-1">
<label>{!! Lang::get('lang.subject') !!}:<span class="text-red"> *</span></label>
</div>
<div class="col-md-11">
{!! Form::text('subject',null,['class' => 'form-control']) !!}
</div>
</div>
</div>
<div class="form-group {{ $errors->has('body') ? 'has-error' : '' }}">
<!-- details -->
<div class="row">
<div class="col-md-1">
<label>{!! Lang::get('lang.detail') !!}:<span class="text-red"> *</span></label>
</div>
<div class="col-md-11">
{!! Form::textarea('body',null,['class' => 'form-control','id' => 'body', 'style'=>"width:100%; height:150px;"]) !!}
<div class="card-header" id='box-header1'>
<h3 class="card-title">{!! Lang::get('lang.create_ticket') !!}</h3>
</div><!-- /.box-header -->
<div class="card-body">
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">{!! Lang::get('lang.user_details') !!}:</h3>
</div>
<div class="card-body">
</div>
</div>
</div>
<div class="form-group">
<!-- priority -->
<div class="row">
<div class="col-md-1">
<label>{!! Lang::get('lang.priority') !!}:</label>
<div class="col-md-4">
<!-- email -->
<div class="form-group {{ $errors->has('email') ? 'has-error' : '' }}">
{!! Form::label('email', Lang::get('lang.email')) !!}
@if ($email_mandatory->status == 1)
<span class="text-red"> *</span>
@endif
{!! Form::text('email', null, ['class' => 'form-control', 'id' => 'email']) !!}
</div>
</div>
<div class="col-md-4">
<!-- email -->
<div class="form-group {{ $errors->has('first_name') ? 'has-error' : '' }}">
{!! Form::label('email', Lang::get('lang.first_name')) !!} <span class="text-red"> *</span>
<!-- {!! Form::text('email', null, ['class' => 'form-control'], ['id' => 'email']) !!} -->
<input type="text" name="first_name" id="first_name" class="form-control">
</div>
</div>
<div class="col-md-4">
<!-- full name -->
<div class="form-group {{ $errors->has('last_name') ? 'has-error' : '' }}">
{!! Form::label('fullname', Lang::get('lang.last_name')) !!} <span class="text-red"></span>
<input type="text" name="last_name" id="last_name" class="form-control">
</div>
</div>
</div>
<div class="row">
<div class="col-md-1 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">
<div class="form-group {{ $errors->has('code') ? 'has-error' : '' }}">
{!! Form::label('code', Lang::get('lang.country-code')) !!}
@if ($email_mandatory->status == 0 || $settings->status == 1)
<span class="text-red"> *</span>
@endif
{!! Form::text('code', null, [
'class' => 'form-control',
'id' => 'country_code',
'placeholder' => $phonecode,
'title' => Lang::get('lang.enter-country-phone-code'),
]) !!}
</div>
</div>
<div class="col-md-5">
<?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status','=',1)->get(); ?>
{!! Form::select('priority', [Lang::get('lang.priorities')=>$Priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control select']) !!}
<!-- phone -->
<div class="form-group {{ $errors->has('mobile') ? 'has-error' : '' }}">
<label>{!! Lang::get('lang.mobile_number') !!}:</label>
@if ($email_mandatory->status == 0 || $settings->status == 1)
<span class="text-red"> *</span>
@endif
{!! Form::input('number', 'mobile', null, ['class' => 'form-control', 'id' => 'mobile']) !!}
</div>
</div>
<div class="col-md-6">
<!-- phone -->
<div class="form-group {{ $errors->has('phone') ? 'has-error' : '' }}">
<label>{!! Lang::get('lang.phone') !!}:</label>
{!! Form::input('number', 'phone', null, ['class' => 'form-control', 'id' => 'phone_number']) !!}
{!! $errors->first('phone', '<spam class="help-block text-red">:message</spam>') !!}
</div>
</div>
<!-- <div class="form-group">
<div class="col-md-2">
<label>Ticket Notice:</label>
</div>
<div class="col-md-6">
<input type="checkbox" name="notice" id=""> Send alert to User
</div>
</div> -->
</div>
</div>
</div>
</div>
</div>
</div>
<div class="card-footer">
<div class="row">
<div class="col-md-3">
<input type="submit" value="{!! Lang::get('lang.create_ticket') !!}" class="btn btn-primary" onclick="this.disabled=true;this.value='Sending, please wait...';this.form.submit();">
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">{!! Lang::get('lang.ticket_option') !!}:</h3>
</div>
<div class="card-body">
<!-- ticket options -->
<div class="form-group">
<div class="row">
<div class="col-md-3">
<div class="form-group">
<label>{!! Lang::get('lang.help_topic') !!}:</label>
<!-- helptopic -->
<?php $helptopic = App\Model\helpdesk\Manage\Help_topic::where('status', '=', 1)->select('topic', 'id')->get(); ?>
{!! Form::select('helptopic', ['Helptopic' => $helptopic->pluck('topic', 'id')->toArray()], null, [
'class' => 'form-control select',
'id' => 'selectid',
]) !!}
</div>
</div>
<div class="col-md-3">
<!-- sla plan -->
<div class="form-group">
<label>{!! Lang::get('lang.sla_plan') !!}:</label>
<?php $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('status', '=', 1)->select('grace_period', 'id')->get(); ?>
{!! Form::select('sla', ['SLA' => $sla_plan->pluck('grace_period', 'id')->toArray()], null, [
'class' => 'form-control select',
]) !!}
</div>
</div>
<div class="col-md-3">
<!-- due date -->
<div class="form-group" id="duedate">
<label>{!! Lang::get('lang.due_date') !!}:</label>
{!! Form::text('duedate', null, ['class' => 'form-control', 'id' => 'datemask']) !!}
<button class="btn clear-input" id="duedates" style="display: none" type="button"><i
class="fas fa-times"></i></button>
</div>
</div>
<div class="col-md-3">
<!-- assign to -->
<div class="form-group">
<label>{!! Lang::get('lang.assign_to') !!}:</label>
<?php $agents = App\User::where('role', '!=', 'user')->where('active', '=', 1)->get(); ?>
{!! Form::select(
'assignto',
['' => 'Select an Agent', 'Agents' => $agents->pluck('first_name', 'id')->toArray()],
null,
['class' => 'form-control select'],
) !!}
</div>
</div>
<div id="response" class="col-md-6 form-group"></div>
</div>
<div class="row">
{{-- Event fire --}}
<?php \Illuminate\Support\Facades\Event::dispatch(new App\Events\ClientTicketForm()); ?>
</div>
</div>
</div>
</div>
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">{!! Lang::get('lang.ticket_detail') !!}:</h3>
</div>
<div class="card-body">
<!-- ticket details -->
<div class="form-group">
<!-- subject -->
<div class="form-group {{ $errors->has('subject') ? 'has-error' : '' }}">
<div class="row">
<div class="col-md-1">
<label>{!! Lang::get('lang.subject') !!}:<span class="text-red"> *</span></label>
</div>
<div class="col-md-11">
{!! Form::text('subject', null, ['class' => 'form-control']) !!}
</div>
</div>
</div>
<div class="form-group row">
<div class="col-md-1">
<label for="location">Vị trí:</label>
</div>
<div class="col-md-7">
<select name="location" class="form-control">
<option value="">-- Chọn vị trí --</option>
@foreach ($locations as $loc)
<option value="{{ $loc->id }}"
{{ old('location') == $loc->id ? 'selected' : '' }}>
{{ $loc->locationname }}
</option>
@endforeach
</select>
</div>
</div>
<div class="form-group {{ $errors->has('body') ? 'has-error' : '' }}">
<!-- details -->
<div class="row">
<div class="col-md-1">
<label>{!! Lang::get('lang.detail') !!}:<span class="text-red"> *</span></label>
</div>
<div class="col-md-11">
{!! Form::textarea('body', null, [
'class' => 'form-control',
'id' => 'body',
'style' => 'width:100%; height:150px;',
]) !!}
</div>
</div>
</div>
<div class="form-group">
<!-- priority -->
<div class="row">
<div class="col-md-1">
<label>{!! Lang::get('lang.priority') !!}:</label>
</div>
<div class="col-md-5">
<?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status', '=', 1)->get(); ?>
{!! Form::select(
'priority',
[Lang::get('lang.priorities') => $Priority->pluck('priority_desc', 'priority_id')->toArray()],
null,
['class' => 'form-control select'],
) !!}
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div><!-- /. box -->
{!! Form::close() !!}
<script type="text/javascript">
$(document).ready(function () {
var helpTopic = $("#selectid").val();
send(helpTopic);
$("#selectid").on("change", function () {
helpTopic = $("#selectid").val();
<div class="card-footer">
<div class="row">
<div class="col-md-3">
<input type="submit" value="{!! Lang::get('lang.create_ticket') !!}" class="btn btn-primary"
onclick="this.disabled=true;this.value='Sending, please wait...';this.form.submit();">
</div>
</div>
</div>
</div><!-- /. box -->
{!! Form::close() !!}
<script type="text/javascript">
$(document).ready(function() {
var helpTopic = $("#selectid").val();
send(helpTopic);
$("#selectid").on("change", function() {
helpTopic = $("#selectid").val();
send(helpTopic);
});
function send(helpTopic) {
$.ajax({
url: "{{ url('/get-helptopic-form') }}",
data: {
'helptopic': helpTopic
},
type: "GET",
dataType: "html",
success: function(response) {
$("#response").html(response);
},
error: function(response) {
$("#response").html(response);
}
});
}
});
function send(helpTopic) {
$.ajax({
url: "{{url('/get-helptopic-form')}}",
data: {'helptopic': helpTopic},
type: "GET",
dataType: "html",
success: function (response) {
$("#response").html(response);
},
error: function (response) {
$("#response").html(response);
$(function() {
$("textarea").summernote({
height: 300,
tabsize: 2,
toolbar: [
['style', ['bold', 'italic', 'underline', 'clear']],
['font', ['strikethrough', 'superscript', 'subscript']],
['fontsize', ['fontsize']],
['color', ['color']],
['para', ['ul', 'ol', 'paragraph']],
['height', ['height']]
]
});
});
$(document).ready(function() {
$('#form').submit(function() {
var duedate = document.getElementById('datemask').value;
if (duedate) {
var pattern = /^([0-9]{2})\/([0-9]{2})\/([0-9]{4})$/;
if (pattern.test(duedate) === true) {
$('#duedate').removeClass("has-error");
$('#clear-up').remove();
} else {
$('#duedate').addClass("has-error");
$('#clear-up').remove();
$('#box-header1').append(
"<div id='clear-up'><br><br><div class='alert alert-danger alert-dismissable'><i class='fa fa-ban'></i><button type='button' class='close' data-dismiss='alert' aria-hidden='true'>&times;</button> Invalid Due date</div></div>"
);
return false;
}
}
});
}
});
$(function () {
$("textarea").summernote({
height: 300,
tabsize: 2,
toolbar: [
['style', ['bold', 'italic', 'underline', 'clear']],
['font', ['strikethrough', 'superscript', 'subscript']],
['fontsize', ['fontsize']],
['color', ['color']],
['para', ['ul', 'ol', 'paragraph']],
['height', ['height']]
]
});
});
$(document).ready(function () {
$('#form').submit(function () {
var duedate = document.getElementById('datemask').value;
if (duedate) {
var pattern = /^([0-9]{2})\/([0-9]{2})\/([0-9]{4})$/;
if (pattern.test(duedate) === true) {
$('#duedate').removeClass("has-error");
$('#clear-up').remove();
} else {
$('#duedate').addClass("has-error");
$('#clear-up').remove();
$('#box-header1').append("<div id='clear-up'><br><br><div class='alert alert-danger alert-dismissable'><i class='fa fa-ban'></i><button type='button' class='close' data-dismiss='alert' aria-hidden='true'>&times;</button> Invalid Due date</div></div>");
return false;
});
$(document).ready(function() {
$("#email").autocomplete({
source: "{!! URL::route('post.newticket.autofill') !!}",
minLength: 1,
select: function(evt, ui) {
// this.form.phone_number.value = ui.item.phone_number;
// this.form.user_name.value = ui.item.user_name;
if (ui.item.first_name) {
this.form.first_name.value = ui.item.first_name;
}
if (ui.item.last_name) {
this.form.last_name.value = ui.item.last_name;
}
if (ui.item.country_code) {
this.form.country_code.value = ui.item.country_code;
}
if (ui.item.phone_number) {
this.form.phone_number.value = ui.item.phone_number;
}
if (ui.item.mobile) {
this.form.mobile.value = ui.item.mobile;
}
}
}
});
});
});
$(document).ready(function(){
$("#email").autocomplete({
source:"{!!URL::route('post.newticket.autofill')!!}",
minLength:1,
select:function(evt, ui) {
// this.form.phone_number.value = ui.item.phone_number;
// this.form.user_name.value = ui.item.user_name;
if(ui.item.first_name) {
this.form.first_name.value = ui.item.first_name;
}
if(ui.item.last_name) {
this.form.last_name.value = ui.item.last_name;
}
if(ui.item.country_code) {
this.form.country_code.value = ui.item.country_code;
}
if(ui.item.phone_number) {
this.form.phone_number.value = ui.item.phone_number;
}
if(ui.item.mobile) {
this.form.mobile.value = ui.item.mobile;
}
}
});
});
$(function () {
var picker = $('#datemask').datetimepicker({
format: 'DD/MM/YYYY',
});
picker.on('dp.change', function(e) {
if (e.date) {
$('.clear-input').show();
} else {
$(function() {
var picker = $('#datemask').datetimepicker({
format: 'DD/MM/YYYY',
});
picker.on('dp.change', function(e) {
if (e.date) {
$('.clear-input').show();
} else {
$('.clear-input').hide();
}
});
$('.clear-input').click(function() {
$('#datemask').val('');
$('.clear-input').hide();
}
});
$('.clear-input').click(function() {
$('#datemask').val('');
$('.clear-input').hide();
});
});
});
</script>
</script>
@stop

3670
resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php Executable file → Normal file
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File diff suppressed because it is too large Load Diff

2
resources/views/themes/default1/agent/helpdesk/user/edit.blade.php
View File

@@ -33,7 +33,7 @@ class="nav-link active"
{{Session::get('fails')}}
</div>
@endif
gfggggdgd
@if(Session::has('errors'))
<div class="alert alert-danger alert-dismissable">
<i class="fas fa-ban"></i>

22
resources/views/themes/default1/agent/helpdesk/user/profile-edit.blade.php
View File

@@ -101,17 +101,17 @@ class="nav-link active"
</div>
</div>
<div class="form-group">
<!-- email address -->
{!! Form::label('email',Lang::get('lang.email_address')) !!}
<div>
{{$user->email}}
</div>
</div>
<div class="form-group {{ $errors->has('company') ? 'has-error' : '' }}">
<!-- company -->
{!! Form::label('company',Lang::get('lang.company')) !!}
{!! Form::text('company',null,['class' => 'form-control']) !!}
</div>
<label for="dept_id">Phòng ban</label>
<select class="form-control" name="dept_id" id="dept_id" required>
<option value="">-- Chọn phòng ban --</option>
@foreach ($departments as $department)
<option value="{{ $department->id }}"
{{ $user->dept_id == $department->id ? 'selected' : '' }}>
{{ $department->name }}
</option>
@endforeach
</select>
</div>
<div class="row">
<!-- phone extension -->
<div class="col-sm-2 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">

6
resources/views/themes/default1/agent/helpdesk/user/profile.blade.php
View File

@@ -94,6 +94,12 @@ class="active"
<div class="form-group row">
<div class='col-sm-4'><label>{!! Lang::get('lang.company') !!}:</label></div> <div class='col-sm-7'> {{ $user->company }}</div>
</div>
<div class="form-group row">
<div class='col-sm-4'><label>{!! Lang::get('lang.department') !!}:</label></div>
<div class='col-sm-7'>
{{ $user->department ? $user->department->name : '-' }}
</div>
</div>
<div class="form-group row">
<div class='col-sm-4'><label>{!! Lang::get('lang.role') !!}:</label></div> <div class='col-sm-7'> {{ $user->role }}</div>
</div>

0
resources/views/themes/default1/agent/layout/agent.blade.php Executable file → Normal file
View File

0
resources/views/themes/default1/agent/layout/agentold.blade.php Executable file → Normal file
View File

1247
resources/views/themes/default1/client/helpdesk/ckeckticket.blade.php Executable file → Normal file
View File

File diff suppressed because it is too large Load Diff

365
resources/views/themes/default1/client/helpdesk/form.blade.php Executable file → Normal file
View File

@@ -1,63 +1,65 @@
@extends('themes.default1.client.layout.client')
@section('title')
{!! Lang::get('lang.submit_a_ticket') !!} -
{!! Lang::get('lang.submit_a_ticket') !!} -
@stop
@section('submit')
class = "nav-item active"
class = "nav-item active"
@stop
<!-- breadcrumbs -->
@section('breadcrumb')
{{--<div class="site-hero clearfix">--}}
{{-- <div class="site-hero clearfix"> --}}
<ol class="breadcrumb float-sm-right ">
<style>
.words {
margin-right: 10px; /* Adjust the value to increase or decrease the gap between list items */
margin-right: 10px;
/* Adjust the value to increase or decrease the gap between list items */
}
</style>
<li class="breadcrumb-item"> <i class="fas fa-home"> </i> {!! Lang::get('lang.you_are_here') !!} : &nbsp;</li>
<li><a class="words" href="{{url('/')}}">{!! Lang::get('lang.home') !!}</a></li>
<li><a class="words" href="{{ url('/') }}">{!! Lang::get('lang.home') !!}</a></li>
<li class="words" style="margin-right: 10px">></li>
<li><a href="{!! URL::route('form') !!}">{!! Lang::get('lang.submit_a_ticket') !!}</a></li>
</ol>
</div>
</div>
@stop
<!-- /breadcrumbs -->
@section('check')
<div id="sidebar" class="site-sidebar col-md-3">
<div id="form-border" class="comment-respond form-border" style="background : #fff">
<section id="section-categories" class="section">
<h2 class="section-title h4 clearfix">
<i class="line"></i>{!! Lang::get('lang.have_a_ticket') !!}?
</h2>
@if(Session::has('check'))
@if (count($errors) > 0)
<div class="alert alert-danger alert-dismissable">
<i class="fa fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!} !</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>
@endforeach
</div>
@endif
@if (Session::has('check'))
@if (count($errors) > 0)
<div class="alert alert-danger alert-dismissable">
<i class="fa fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!} !</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>
@endforeach
</div>
@endif
@endif
<div>
{!! Form::open(['url' => 'checkmyticket' , 'method' => 'POST'] )!!}
{!! Form::label('email',Lang::get('lang.email')) !!}<span class="text-red"> *</span>
{!! Form::text('email_address',null,['class' => 'form-control form-group']) !!}
{!! Form::label('ticket_number',Lang::get('lang.ticket_number')) !!}<span class="text-red"> *</span>
{!! Form::text('ticket_number',null,['class' => 'form-control form-group']) !!}
<button type="submit" class="btn btn-info" style=" border-color: rgb(0, 192, 239); background-color: rgb(0, 154, 186) !important; color: white">
{!! Form::open(['url' => 'checkmyticket', 'method' => 'POST']) !!}
{!! Form::label('email', Lang::get('lang.email')) !!}<span class="text-red"> *</span>
{!! Form::text('email_address', null, ['class' => 'form-control form-group']) !!}
{!! Form::label('ticket_number', Lang::get('lang.ticket_number')) !!}<span class="text-red"> *</span>
{!! Form::text('ticket_number', null, ['class' => 'form-control form-group']) !!}
<button type="submit" class="btn btn-info"
style=" border-color: rgb(0, 192, 239); background-color: rgb(0, 154, 186) !important; color: white">
<i class="fas fa-save"></i> {!! Lang::get('lang.check_ticket_status') !!}
</button>
{!! Form::close() !!}
@@ -71,38 +73,38 @@ class = "nav-item active"
<div id="content" class="site-content col-md-9">
@if(Session::has('message'))
<div class="alert alert-success alert-dismissable">
<i class="fas fa-check-circle"></i>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{!! Session::get('message') !!}
</div>
@if (Session::has('message'))
<div class="alert alert-success alert-dismissable">
<i class="fas fa-check-circle"></i>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{!! Session::get('message') !!}
</div>
@endif
@if (count($errors) > 0)
@if(Session::has('check'))
<?php goto a; ?>
@endif
@if(!Session::has('error'))
<div class="alert alert-danger alert-dismissable">
<i class="fas fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!} !</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
<ul>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>
@endforeach
</ul>
</div>
@endif
<?php a: ?>
@if (Session::has('check'))
<?php goto a; ?>
@endif
@if (!Session::has('error'))
<div class="alert alert-danger alert-dismissable">
<i class="fas fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!} !</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
<ul>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>
@endforeach
</ul>
</div>
@endif
<?php a: ?>
@endif
<?php
$encrypter = app('Illuminate\Encryption\Encrypter');
$encrypted_token = $encrypter->encrypt(csrf_token());
?>
<input id="token" type="hidden" value="{{$encrypted_token}}">
{!! Form::open(['route'=>'client.form.post','method'=>'post', 'enctype'=>'multipart/form-data']) !!}
<input id="token" type="hidden" value="{{ $encrypted_token }}">
{!! Form::open(['route' => 'client.form.post', 'method' => 'post', 'enctype' => 'multipart/form-data']) !!}
<article class="hentry">
@@ -117,169 +119,196 @@ class = "nav-item active"
<div class="row mt-4">
@if(Auth::user())
{!! Form::hidden('Name',Auth::user()->user_name,['class' => 'form-control']) !!}
@if (Auth::user())
{!! Form::hidden('Name', Auth::user()->user_name, ['class' => 'form-control']) !!}
@else
<div class="col-md-12 form-group {{ $errors->has('Name') ? 'has-error' : '' }}">
{!! Form::label('Name',Lang::get('lang.name')) !!}<span class="text-red"> *</span>
{!! Form::text('Name',null,['class' => 'form-control']) !!}
</div>
<div class="col-md-12 form-group {{ $errors->has('Name') ? 'has-error' : '' }}">
{!! Form::label('Name', Lang::get('lang.name')) !!}<span class="text-red"> *</span>
{!! Form::text('Name', null, ['class' => 'form-control']) !!}
</div>
@endif
@if(Auth::user())
{!! Form::hidden('Email',Auth::user()->email,['class' => 'form-control']) !!}
@if (Auth::user())
{!! Form::hidden('Email', Auth::user()->email, ['class' => 'form-control']) !!}
@else
<div class="col-md-12 form-group {{ $errors->has('Email') ? 'has-error' : '' }}">
{!! Form::label('Email',Lang::get('lang.email')) !!}
@if($email_mandatory->status == 1 || $email_mandatory->status == '1')
<span class="text-red"> *</span>
@endif
{!! Form::email('Email',null,['class' => 'form-control']) !!}
</div>
<div class="col-md-12 form-group {{ $errors->has('Email') ? 'has-error' : '' }}">
{!! Form::label('Email', Lang::get('lang.email')) !!}
@if ($email_mandatory->status == 1 || $email_mandatory->status == '1')
<span class="text-red"> *</span>
@endif
{!! Form::email('Email', null, ['class' => 'form-control']) !!}
</div>
@endif
@if(!Auth::user())
@if (!Auth::user())
<div class="col-md-2 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">
{!! Form::label('Code',Lang::get('lang.country-code')) !!}
@if($email_mandatory->status == 0 || $email_mandatory->status == '0')
<div class="col-md-2 form-group {{ Session::has('country_code_error') ? 'has-error' : '' }}">
{!! Form::label('Code', Lang::get('lang.country-code')) !!}
@if ($email_mandatory->status == 0 || $email_mandatory->status == '0')
<span class="text-red"> *</span>
@endif
@endif
{!! Form::text('Code',null,['class' => 'form-control', 'placeholder' => $phonecode, 'title' => Lang::get('lang.enter-country-phone-code')]) !!}
</div>
<div class="col-md-5 form-group {{ $errors->has('mobile') ? 'has-error' : '' }}">
{!! Form::label('mobile',Lang::get('lang.mobile_number')) !!}
@if($email_mandatory->status == 0 || $email_mandatory->status == '0')
{!! Form::text('Code', null, [
'class' => 'form-control',
'placeholder' => $phonecode,
'title' => Lang::get('lang.enter-country-phone-code'),
]) !!}
</div>
<div class="col-md-5 form-group {{ $errors->has('mobile') ? 'has-error' : '' }}">
{!! Form::label('mobile', Lang::get('lang.mobile_number')) !!}
@if ($email_mandatory->status == 0 || $email_mandatory->status == '0')
<span class="text-red"> *</span>
@endif
{!! Form::text('mobile',null,['class' => 'form-control']) !!}
</div>
<div class="col-md-5 form-group {{ $errors->has('Phone') ? 'has-error' : '' }}">
{!! Form::label('Phone',Lang::get('lang.phone')) !!}
{!! Form::text('Phone',null,['class' => 'form-control']) !!}
</div>
@endif
{!! Form::text('mobile', null, ['class' => 'form-control']) !!}
</div>
<div class="col-md-5 form-group {{ $errors->has('Phone') ? 'has-error' : '' }}">
{!! Form::label('Phone', Lang::get('lang.phone')) !!}
{!! Form::text('Phone', null, ['class' => 'form-control']) !!}
</div>
@else
{!! Form::hidden('mobile',Auth::user()->mobile,['class' => 'form-control']) !!}
{!! Form::hidden('Code',Auth::user()->country_code,['class' => 'form-control']) !!}
{!! Form::hidden('Phone',Auth::user()->phone_number,['class' => 'form-control']) !!}
{!! Form::hidden('mobile', Auth::user()->mobile, ['class' => 'form-control']) !!}
{!! Form::hidden('Code', Auth::user()->country_code, ['class' => 'form-control']) !!}
{!! Form::hidden('Phone', Auth::user()->phone_number, ['class' => 'form-control']) !!}
@endif
@endif
<div class="col-md-12 form-group {{ $errors->has('help_topic') ? 'has-error' : '' }}">
{!! Form::label('help_topic', Lang::get('lang.choose_a_help_topic')) !!}
{!! $errors->first('help_topic', '<spam class="help-block">:message</spam>') !!}
<?php
$forms = App\Model\helpdesk\Form\Forms::get();
$helptopic = App\Model\helpdesk\Manage\Help_topic::where('status', '=', 1)->get();
// ?><!---->
//
?><!---->
<select name="helptopic" class="form-control" id="selectid">
@foreach($helptopic as $topic)
<option value="{!! $topic->id !!}">{!! $topic->topic !!}</option>
@foreach ($helptopic as $topic)
<option value="{!! $topic->id !!}">{!! $topic->topic !!}</option>
@endforeach
</select>
</div>
<!-- priority -->
<?php
$Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name','=', 'user_priority')->first();
$user_Priority=$Priority->status;
<?php
$Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name', '=', 'user_priority')->first();
$user_Priority = $Priority->status;
?>
@if(Auth::user())
@if (Auth::user())
@if(Auth::user()->active == 1)
@if($user_Priority == 1)
<div class="col-md-12 form-group">
<div class="row">
<div class="col-md-1">
<label>{!! Lang::get('lang.priority') !!}:</label>
</div>
<div class="col-md-12">
<?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status','=',1)->get(); ?>
{!! Form::select('priority', ['Priority'=>$Priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control select']) !!}
</div>
</div>
</div>
@endif
@endif
@if (Auth::user()->active == 1)
@if ($user_Priority == 1)
<div class="col-md-12 form-group">
<div class="row">
<div class="col-md-1">
<label>{!! Lang::get('lang.priority') !!}:</label>
</div>
<div class="col-md-12">
<?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status', '=', 1)->get(); ?>
{!! Form::select('priority', ['Priority' => $Priority->pluck('priority_desc', 'priority_id')->toArray()], null, [
'class' => 'form-control select',
]) !!}
</div>
</div>
</div>
@endif
@endif
@endif
<div class="col-md-12 form-group {{ $errors->has('Subject') ? 'has-error' : '' }}">
{!! Form::label('Subject',Lang::get('lang.subject')) !!}<span class="text-red"> *</span>
{!! Form::text('Subject',null,['class' => 'form-control']) !!}
{!! Form::label('Subject', Lang::get('lang.subject')) !!}<span class="text-red"> *</span>
{!! Form::text('Subject', null, ['class' => 'form-control']) !!}
</div>
<div class="form-group row">
<div class="col-md-2">
<label for="location">Vị trí:</label>
</div>
<div class="col-md-7">
<select name="location" class="form-control">
<option value="">-- Chọn vị trí --</option>
@foreach ($locations as $loc)
<option value="{{ $loc->id }}"
{{ old('location') == $loc->id ? 'selected' : '' }}>
{{ $loc->locationname }}
</option>
@endforeach
</select>
</div>
</div>
<div class="col-md-12 form-group {{ $errors->has('Details') ? 'has-error' : '' }}">
{!! Form::label('Details',Lang::get('lang.message')) !!}<span class="text-red"> *</span>
{!! Form::textarea('Details',null,['class' => 'form-control']) !!}
{!! Form::label('Details', Lang::get('lang.message')) !!}<span class="text-red"> *</span>
{!! Form::textarea('Details', null, ['class' => 'form-control']) !!}
</div>
<div class="col-md-12 form-group">
<input type="file" name="attachment[]" multiple/><br/>
<input type="file" name="attachment[]" multiple /><br />
{!! Lang::get('lang.max') !!}. {!! $max_size_in_actual !!}
</div>
{{-- Event fire --}}
<?php \Illuminate\Support\Facades\Event::dispatch(new App\Events\ClientTicketForm()); ?>
<div class="col-md-12" id="response"> </div>
<div id="ss" class="xs-md-6 form-group {{ $errors->has('') ? 'has-error' : '' }}"> </div>
<div class="col-md-12 form-group">
{!! Form::button('<i class="fas fa-save"></i> ' . Lang::get('lang.submit'), ['type'=>'submit', 'class'=>'btn btn-info float-right', 'style'=>'style="border-color: rgb(0, 192, 239); background-color: rgb(0, 154, 186); color: white;', 'onclick' => 'this.disabled=true;this.innerHTML="Sending, please wait...";this.form.submit();', 'data-v-fce8d630']) !!}
</div>
<div class="col-md-12" id="response"> </div>
<div class="col-md-12 form-group">
{!! Form::button('<i class="fas fa-save"></i> ' . Lang::get('lang.submit'), [
'type' => 'submit',
'class' => 'btn btn-info float-right',
'style' => 'style="border-color: rgb(0, 192, 239); background-color: rgb(0, 154, 186); color: white;',
'onclick' => 'this.disabled=true;this.innerHTML="Sending, please wait...";this.form.submit();',
'data-v-fce8d630',
]) !!}
</div>
<div class="col-md-12" id="response"> </div>
<div id="ss" class="xs-md-6 form-group {{ $errors->has('') ? 'has-error' : '' }}"> </div>
{!! Form::close() !!}
{!! Form::close() !!}
</div>
</section>
</section>
</div>
</article>
</div>
<!--
|====================================================
| SELECTED FORM STORED IN SCRIPT
|====================================================
-->
<script type="text/javascript">
$(document).ready(function(){
var helpTopic = $("#selectid").val();
send(helpTopic);
$("#selectid").on("change",function(){
helpTopic = $("#selectid").val();
send(helpTopic);
});
function send(helpTopic){
$.ajax({
url:"{{url('/get-helptopic-form')}}",
data:{'helptopic':helpTopic},
type:"GET",
dataType:"html",
success:function(response){
$("#response").html(response);
},
error:function(response){
$("#response").html(response);
}
});
}
});
<!--
|====================================================
| SELECTED FORM STORED IN SCRIPT
|====================================================
-->
<script type="text/javascript">
$(document).ready(function() {
var helpTopic = $("#selectid").val();
send(helpTopic);
$("#selectid").on("change", function() {
helpTopic = $("#selectid").val();
send(helpTopic);
});
$(function() {
//Add text editor
$("textarea").summernote({
height: 300,
tabsize: 2,
toolbar: [
['style', ['bold', 'italic', 'underline', 'clear']],
['font', ['strikethrough', 'superscript', 'subscript']],
['fontsize', ['fontsize']],
['color', ['color']],
['para', ['ul', 'ol', 'paragraph']],
['height', ['height']]
]
});
});
</script>
@stop
function send(helpTopic) {
$.ajax({
url: "{{ url('/get-helptopic-form') }}",
data: {
'helptopic': helpTopic
},
type: "GET",
dataType: "html",
success: function(response) {
$("#response").html(response);
},
error: function(response) {
$("#response").html(response);
}
});
}
});
$(function() {
//Add text editor
$("textarea").summernote({
height: 300,
tabsize: 2,
toolbar: [
['style', ['bold', 'italic', 'underline', 'clear']],
['font', ['strikethrough', 'superscript', 'subscript']],
['fontsize', ['fontsize']],
['color', ['color']],
['para', ['ul', 'ol', 'paragraph']],
['height', ['height']]
]
});
});
</script>
@stop

0
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resources/views/themes/default1/client/helpdesk/unauth/showticket.blade.php Executable file → Normal file
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resources/views/themes/default1/client/kb/article-list/articles.blade.php Executable file → Normal file
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resources/views/vendor/Chumper/tickets-javascript.blade.php vendored Executable file → Normal file
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