Commit

app/Model/helpdesk/Agent/Department.php

@@ -13,4 +13,9 @@ class Department extends BaseModel
         'template_set', 'auto_ticket_response', 'auto_message_response',
         'auto_response_email', 'recipient', 'group_access', 'department_sign',
     ];
+
+        public function users()
+    {
+        return $this->hasMany(User::class, 'dept_id', 'id');
+    }
 }

app/Model/helpdesk/Agent/Location.php

@@ -0,0 +1,16 @@
+<?php
+
+namespace App\Model\helpdesk\Agent;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+
+class Location extends Model
+{
+    use HasFactory;
+	 protected $primaryKey = 'locationid';
+    public $incrementing = true;
+    protected $keyType = 'int';
+
+    protected $fillable = ['locationname'];
+}

app/Model/helpdesk/Ticket/Tickets.php

@@ -3,17 +3,46 @@
 namespace App\Model\helpdesk\Ticket;
 
 use App\BaseModel;
+use App\Model\helpdesk\Agent\Location;
 
 class Tickets extends BaseModel
 {
     protected $table = 'tickets';
 
-    protected $fillable = ['id', 'ticket_number', 'num_sequence', 'user_id', 'priority_id', 'sla', 'help_topic_id', 'max_open_ticket', 'captcha', 'status', 'lock_by', 'lock_at', 'source', 'isoverdue', 'reopened', 'isanswered', 'is_deleted', 'closed', 'is_transfer', 'transfer_at', 'reopened_at', 'duedate', 'closed_at', 'last_message_at', 'last_response_at', 'created_at', 'updated_at', 'assigned_to'];
+    protected $fillable = [
+        'id',
+        'ticket_number',
+        'num_sequence',
+        'user_id',
+        'priority_id',
+        'sla',
+        'help_topic_id',
+        'max_open_ticket',
+        'captcha',
+        'status',
+        'lock_by',
+        'lock_at',
+        'source',
+        'isoverdue',
+        'reopened',
+        'isanswered',
+        'is_deleted',
+        'closed',
+        'is_transfer',
+        'transfer_at',
+        'reopened_at',
+        'duedate',
+        'closed_at',
+        'last_message_at',
+        'last_response_at',
+        'created_at',
+        'updated_at',
+        'assigned_to',
+        'locationid'  // <-- Thêm locationid vào đây
+    ];
+
+    // Các quan hệ cũ...
 
-//        public function attach(){
-//            return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_attachments',);
-//
-//        }
     public function thread()
     {
         return $this->hasMany(\App\Model\helpdesk\Ticket\Ticket_Thread::class, 'ticket_id');
@@ -37,6 +66,12 @@ class Tickets extends BaseModel
         return $this->hasMany(\App\Model\helpdesk\Ticket\Ticket_Form_Data::class, 'ticket_id');
     }
 
+    // Thêm quan hệ location mới
+    public function location()
+    {
+        return $this->belongsTo(Location::class, 'locationid', 'locationid');
+    }
+
     public function extraFields()
     {
         $id = $this->attributes['id'];