From dc25139b8ee5147190b35b5125bca29f0225bd50 Mon Sep 17 00:00:00 2001 From: Sujit Prasad Date: Wed, 15 Jun 2016 19:42:09 +0530 Subject: [PATCH] update v1.0.7.5 --- DB/update from 1.0.7.4 to 1.0.7.5/Updatedatabase.sql | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/DB/update from 1.0.7.4 to 1.0.7.5/Updatedatabase.sql b/DB/update from 1.0.7.4 to 1.0.7.5/Updatedatabase.sql index 9d9baa77d..d38b6b426 100644 --- a/DB/update from 1.0.7.4 to 1.0.7.5/Updatedatabase.sql +++ b/DB/update from 1.0.7.4 to 1.0.7.5/Updatedatabase.sql @@ -508,7 +508,7 @@ INSERT INTO `templates` (`id`, `name`, `variable`, `type`, `subject`, `message`, (2, 'check-ticket', '', 2, '', '
Hello {!!$user!!},

Click the link below to view your Requested ticket
{!!$ticket_link_with_number!!}

Kind Regards,
{!!$system_from!!}
', '', NULL, NULL, 1), (3, 'close-ticket', '', 3, '', '
Hello,

This message is regarding your ticket ID {!!$ticket_number!!}. We are changing the status of this ticket to ''Closed'' as the issue appears to be resolved.

Thank you
Kind regards,
{!!$system_from!!}

', '', NULL, NULL, 1), (4, 'create-ticket', '', 4, '', '
Hello {!!$user!!}

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

Ticket ID: {!!$ticket_number!!} 
{!!$department_sign!!}
You can check the status of or update this ticket online at: {!!$system_link!!}
', '', NULL, NULL, 1), -(5, 'create-ticket-agent', '', 5, 'create-ticket-agent', '
Hello {!!$ticket_agent_name!!},       

New ticket {!!$ticket_number!!} created 
From
Name :- {!!$ticket_client_name!!}    
E-mail :- {!!$ticket_client_email!!}   

{!!$content!!}     

Kind Regards,
{!!$system_from!!}

', '', NULL, '2016-05-17 05:38:37', 1), +(5, 'create-ticket-agent', '', 5, '', '
Hello {!!$ticket_agent_name!!},       

New ticket {!!$ticket_number!!} created 
From
Name :- {!!$ticket_client_name!!}    
E-mail :- {!!$ticket_client_email!!}   

{!!$content!!}     

Kind Regards,
{!!$system_from!!}

', '', NULL, '2016-05-17 05:38:37', 1), (6, 'create-ticket-by-agent', '', 6, '', '
{!!$content!!}

{!!$agent_sign!!}

You can check the status of or update this ticket online at: {!!$system_link!!}
', '', NULL, NULL, 1), (7, 'error-report', '', 7, '', '  {!!$system_error!!}  ', '', NULL, NULL, 1), (8, 'registration-notification', '', 8, '', '

Hello {!!$user!!} , 

This email is confirmation that you are now registered at our helpdesk.

Registered Email: {!!$email_address!!}

Password: {!!$user_password!!}

You can visit the helpdesk to browse articles and contact us at any time: {!!$system_link!!}

Thank You.

Kind Regards,

{!!$system_from!!} 

', '', NULL, NULL, 1),