-
@if(Session::has('success'))
Inbox
{!! $tickets->total() !!} tickets +{!! Lang::get('lang.open') !!}
{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!} +
+
+
+
+
@@ -44,192 +49,375 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
{{Session::get('fails')}}
@endif
-
- {!! Form::open(['route'=>'select_all','method'=>'post']) !!}
+
+ {!! Form::open(['id'=>'modalpopup', 'route'=>'select_all','method'=>'post']) !!}
-
+
+
+
+
+
+
+
+
+
@stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php b/resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php
index 634d4d7e3..a581e073e 100644
--- a/resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php
@@ -13,19 +13,25 @@ class="active"
@stop
@section('content')
-first();
- if(Auth::user()->role == 'agent') {
+
+first();
+if (Auth::user()->role == 'agent') {
- $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('assigned_to','>', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
- } else {
- $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('assigned_to','>', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
- }
+ $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->paginate(20);
+} else {
+ $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->paginate(20);
+}
?>
+
+
+
+
+
+
+ {!! Lang::get('lang.merge-ticket') !!}
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'merge-form','method' => 'PATCH'] )!!}
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
-
@if(Session::has('success'))
Inbox
{!! $tickets->total() !!} tickets +{!! Lang::get('lang.open') !!}
{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!} +
+
+
+
+
@@ -44,192 +50,375 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
{{Session::get('fails')}}
@endif
-
- {!! Form::open(['route'=>'select_all','method'=>'post']) !!}
+
+ {!! Form::open(['id'=>'modalpopup', 'route'=>'select_all','method'=>'post']) !!}
-
+
+
+
+
+
+
+
+
+
@stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php b/resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php
index 4e0f19fb0..e996a4f7c 100644
--- a/resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php
@@ -16,15 +16,20 @@ class="active"
first();
if(Auth::user()->role == 'agent') {
- $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('assigned_to','=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
+ $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('isanswered','=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
} else {
- $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('assigned_to','=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
+ $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('isanswered','=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
}
?>
+
+
+
+
+
+
+ {!! Lang::get('lang.merge-ticket') !!}
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'merge-form','method' => 'PATCH'] )!!}
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
-
@if(Session::has('success'))
Inbox
{!! $tickets->total() !!} tickets +{!! Lang::get('lang.open') !!}
{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!} +
+
+
+
+
@@ -43,192 +48,375 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
{{Session::get('fails')}}
@endif
-
- {!! Form::open(['route'=>'select_all','method'=>'post']) !!}
+
@@ -1317,10 +1316,11 @@ jQuery(document).ready(function() {
setInterval(function(){
$("#alert11").hide();
setTimeout(function() {
- var link = document.querySelector('#load-inbox');
- if(link) {
- link.click();
- }
+ // var link = document.querySelector('#load-inbox');
+ // if(link) {
+ // link.click();
+ // }
+ history.go(-1);
}, 500);
},2000);
}
@@ -1347,10 +1347,11 @@ jQuery(document).ready(function() {
$('#message-success1').html(message);
setInterval(function(){$("#alert11").hide();
setTimeout(function() {
- var link = document.querySelector('#load-inbox');
- if(link) {
- link.click();
- }
+ // var link = document.querySelector('#load-inbox');
+ // if(link) {
+ // link.click();
+ // }
+ history.go(-1);
}, 500);
},2000);
}
@@ -1401,10 +1402,11 @@ jQuery(document).ready(function() {
$('#message-success1').html(message);
setInterval(function(){$("#alert11").hide();
setTimeout(function() {
- var link = document.querySelector('#load-inbox');
- if(link) {
- link.click();
- }
+ // var link = document.querySelector('#load-inbox');
+ // if(link) {
+ // link.click();
+ // }
+ history.go(-1);
}, 500);
},2000);
}
@@ -1549,6 +1551,7 @@ jQuery(document).ready(function() {
$("#dismis42").trigger("click");
// $("#RefreshAssign").load( "../thread/{{$tickets->id}} #RefreshAssign");
// $("#General").load( "../thread/{{$tickets->id}} #General");
+ $("#hide2").load("../thread/{{$tickets->id}} #hide2");
$("#refresh").load("../thread/{{$tickets->id}} #refresh");
$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
@@ -1581,6 +1584,7 @@ jQuery(document).ready(function() {
$('#add-change-loader').hide();
$('#add-change-body').show();
$("#close101").trigger("click");
+ $("#hide2").load("../thread/{{$tickets->id}} #hide2");
$("#refresh").load("../thread/{{$tickets->id}} #refresh");
$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
@@ -1876,6 +1880,7 @@ jQuery(document).ready(function() {
$("#merge-body-form").hide();
$("#merge_loader").hide();
$("#merge-btn").attr('disabled', true);
+ $("#hide2").load("../thread/{{$tickets->id}} #hide2");
$("#refresh").load("../thread/{{$tickets->id}} #refresh");
$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
@@ -1976,11 +1981,12 @@ function lockAjaxCall(locktime){
$('#message-warning2').html(message);
$('#replybtn').attr('disabled', true);
//setInterval(function(){$("#alert23").hide(); },10000);
- } else {
+ } else if(response == 2) {
// alert(response);
// var message = "{{Lang::get('lang.access-ticket')}}"+locktime/(60*1000)
// +"{{Lang::get('lang.minutes')}}";
$("#alert22").hide();
+ $("#hide2").load("../thread/{{$tickets->id}} #hide2");
$("#refresh").load("../thread/{{$tickets->id}} #refresh");
$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
@@ -1989,6 +1995,19 @@ function lockAjaxCall(locktime){
// $('#message-success2').html(message);
$('#replybtn').attr('disabled', false);
// setInterval(function(){$("#alert21").hide(); },8000);
+ } else {
+ // alert(response);
+ // var message = "{{Lang::get('lang.access-ticket')}}"+locktime/(60*1000)
+ // +"{{Lang::get('lang.minutes')}}";
+ $("#alert22").hide();
+ $("#refresh").load("../thread/{{$tickets->id}} #refresh");
+ // $("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
+ $("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
+ $("#t5").load("../thread/{{$tickets->id}} #t5");
+ // $("#alert21").show();
+ // $('#message-success2').html(message);
+ $('#replybtn').attr('disabled', false);
+ // setInterval(function(){$("#alert21").hide(); },8000);
}
}
})
diff --git a/resources/views/themes/default1/agent/layout/agent.blade.php b/resources/views/themes/default1/agent/layout/agent.blade.php
index 0dd1a5169..2baef8db8 100644
--- a/resources/views/themes/default1/agent/layout/agent.blade.php
+++ b/resources/views/themes/default1/agent/layout/agent.blade.php
@@ -155,14 +155,14 @@ if ($company != null) {
{{-- --}}
-
+ {!! Form::open(['id'=>'modalpopup', 'route'=>'select_all','method'=>'post']) !!}
-
+
+
+
+
+
+
+
+
+
@stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php
index 1e7b6511e..6b47ceb4f 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php
@@ -381,8 +381,8 @@ class="active"
if(link) {
link.click();
}
- }, 500);
- },2000);
+ }, 100);
+ },1000);
}
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/open.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/open.blade.php
index d58a281b4..75ee082b1 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/open.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/open.blade.php
@@ -16,9 +16,9 @@ class="active"
role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
- $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('assigned_to', '=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
+ $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
} else {
- $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('assigned_to', '=', 0)->orderBy('id', 'DESC')->paginate(20);
+ $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->orderBy('id', 'DESC')->paginate(20);
}
?>
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
index cc962362a..dc5205057 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
@@ -8,7 +8,7 @@ class="active"
active
@stop
-user_id)->first();
$assignedto = App\User::where('id', '=', $tickets->assigned_to)->first();
$agent_group = Auth::user()->assign_group;
@@ -259,7 +259,6 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
+
+
+
+
+
+
+ {!! Lang::get('lang.merge-ticket') !!}
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {!! Form::open(['id'=>'merge-form','method' => 'PATCH'] )!!}
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ first('email') || $errors->first('password')){ ?> class="login-form collapse fade clearfix in" class="login-form collapse fade clearfix" >
{!! Form::open(['action'=>'Auth\AuthController@postLogin', 'method'=>'post']) !!}
-
+ @if(Session::has('errors'))
+
+
+
+ @if(Session::has('error'))
+ {!! Session::get('error') !!}
+ @else
+ {!! Lang::get('lang.required-error') !!}
+ @endif
+
+ @endif
{!! Form::text('email',null,['placeholder'=>Lang::get('lang.e-mail'),'class' => 'form-control']) !!}
- {!! $errors->first('email', ':message ') !!}
+
{!! Form::password('password',['placeholder'=>Lang::get('lang.password'),'class' => 'form-control']) !!}
- {!! $errors->first('password', ':message ') !!}
+
-
diff --git a/resources/views/themes/default1/layouts/login.blade.php b/resources/views/themes/default1/layouts/login.blade.php
index f8d298c27..e510e2ac4 100644
--- a/resources/views/themes/default1/layouts/login.blade.php
+++ b/resources/views/themes/default1/layouts/login.blade.php
@@ -21,14 +21,32 @@
- SUPPORT CENTER
+ first();
+ $system = App\Model\helpdesk\Settings\System::where('id', '=', '1')->first();
+ ?>
+ @if($system->url)
+
+ @else
+
+ @endif
+ @if($company->use_logo == 1)
+ }}{{'/'}}{{$company->logo}})
+ @else
+ @if($system->name)
+ {!! $system->name !!}
+ @else
+ SUPPORT CENTER
+ @endif
+ @endif
+
+ @else
+ @if($system->name)
+ {!! $system->name !!}
+ @else
+ SUPPORT CENTER
+ @endif
+ @endif
+
@yield('body')
- Powered by FAVEO
+
{!! Lang::get('lang.copyright') !!} © {!! date('Y') !!} {!! $company->company_name !!}. {!! Lang::get('lang.all_rights_reserved') !!}. {!! Lang::get('lang.powered_by') !!} Faveo