update version 1.0.2.1

This commit is contained in:
sujitprasad
2015-12-02 15:21:33 +05:30
parent 29c1cd1826
commit d7a77db621
46 changed files with 295 additions and 132 deletions

View File

@@ -506,23 +506,23 @@ return array(
| Group Create Page
|--------------------------------------
*/
'create_group' =>'Create Group',
'goups' =>'Goups',
'can_create_ticket' =>'Can create ticket',
'can_edit_ticket' =>'Can edit ticket',
'can_post_ticket' =>'Can post Ticket',
'can_close_ticket' =>'Can close ticket ',
'can_assign_ticket' =>'Can assign ticket',
'can_transfer_ticket' =>'Can transfer ticket',
'can_delete_ticket' =>'Can delete ticket',
'can_ban_emails' =>'Can ban emails',
'can_manage_premade' =>'Can Manage premade',
'can_manage_FAQ' =>'Can manage FAQ',
'can_view_agent_stats' =>'Can view agent stats',
'department_access' =>'Department Access ',
'admin_notes' =>'Admin Notes',
'group_members' =>'Group Members',
'group_name' =>'Group Name',
'create_group' =>'Create Group',
'goups' =>'Goups',
'can_create_ticket' =>'Can create ticket',
'can_edit_ticket' =>'Can edit ticket',
'can_post_ticket' =>'Can post Ticket',
'can_close_ticket' =>'Can close ticket ',
'can_assign_ticket' =>'Can assign ticket',
'can_transfer_ticket' =>'Can transfer ticket',
'can_delete_ticket' =>'Can delete ticket',
'can_ban_emails' =>'Can ban emails',
'can_manage_premade' =>'Can Manage premade',
'can_manage_FAQ' =>'Can manage FAQ',
'can_view_agent_stats' =>'Can view agent stats',
'department_access' =>'Department Access ',
'admin_notes' =>'Admin Notes',
'group_members' =>'Group Members',
'group_name' =>'Group Name',
/*
@@ -686,6 +686,7 @@ return array(
'user_details' => 'User Details',
'ticket_option' => 'Ticket Option',
'ticket_detail' => 'Ticket Detail',
'Assigned_To' => 'ASSIGNED TO',
/*
@@ -820,7 +821,6 @@ return array(
'check_ticket_status' => 'Check Ticket status',
'choose_a_help_topic' => 'Choose a Help Topic',
'ticket_status' => 'Ticket Status',
'post_comment' => 'Post Comment',
);

View File

@@ -28,13 +28,13 @@
</div>
<!-- password -->
<div class="form-group has-feedback {{ $errors->has('password') ? 'has-error' : '' }}">
<input type="password" class="form-control" name="password" placeholder="Lang::get('lang.password')">
<input type="password" class="form-control" name="password" placeholder="{!! Lang::get('lang.password') !!}">
{!! $errors->first('password', '<spam class="help-block">:message</spam>') !!}
<span class="glyphicon glyphicon-lock form-control-feedback"></span>
</div>
<!-- confirm password -->
<div class="form-group has-feedback {{ $errors->has('password_confirmation') ? 'has-error' : '' }}">
<input type="password" class="form-control" name="password_confirmation" placeholder="Lang::get('lang.confirm_password')">
<input type="password" class="form-control" name="password_confirmation" placeholder="{!! Lang::get('lang.confirm_password') !!}">
{!! $errors->first('password_confirmation', '<spam class="help-block">:message</spam>') !!}
<span class="glyphicon glyphicon-log-in form-control-feedback"></span>
</div>

View File

@@ -5,7 +5,7 @@ if(isset($content)) {
?>
<h4 style="background-color:#F3F3F3;padding:20px;border:1px;border-radius:7px;">{!! $content !!}<br/><br/>{!! $sign !!}</h4>
You can check the status of or update this ticket online at: {!! \URL::route('ticket2') !!}<br/><br/>
You can check the status of or update this ticket online at: <a href="{!! \URL::route('ticket2') !!}">{!! \URL::route('ticket2') !!}</a><br/><br/>
<?php
} else {
@@ -19,7 +19,7 @@ Ticket ID: <b>{!!$ticket_number!!}</b><br/>
{{-- Status: <b>Open</b><br/> --}}
{{-- Priority: <b>Normal</b><br/><br/> --}}
{!! $sign !!}
You can check the status of or update this ticket online at: {!! \URL::route('ticket2') !!}<br/><br/>
You can check the status of or update this ticket online at: <a href="{!! \URL::route('ticket2') !!}">{!! \URL::route('ticket2') !!}</a><br/><br/>
Thank You.<br/><br/>
Kind Regards,<br/><br/>
{!! $sign !!}

View File

@@ -2,7 +2,7 @@ Hello {!! $user !!},<br/><br/>
Click the link below to view your Requested ticket <br/><br/>
{!! $link !!}<br/><br/>
<a href="{!! $link !!}">{!! $link !!}</a><br/><br/>
Kind Regards,<br/>

View File

@@ -5,10 +5,10 @@ This email is confirmation that you are now registered at our helpdesk. <br/> <b
Registered Email: {!! $emailadd !!} <br/>
Password: {{$password}} <br/> <br/>
You can visit the helpdesk to browse articles and contact us at any time: {!! \URL::route('ticket2') !!}<br/> <br/>
You can visit the helpdesk to browse articles and contact us at any time: <a href="{!! \URL::route('ticket2') !!}">{!! \URL::route('ticket2') !!}</a><br/> <br/>
Thank You.<br/><br/>
Kind Regards,<br/><br/>
{!! $from !!}
{!! $from !!}

View File

@@ -2,7 +2,7 @@ Hello <br/><br/>
You asked to reset your password. To do so, please click this link:<br/><br/>
{!! url('password/reset/'.$token) !!} <br/><br/>
<a href="{!! url('password/reset/'.$token) !!}">{!! url('password/reset/'.$token) !!}</a><br/><br/>
<br/>
This will let you change your password to something new. If you didn't ask for this, don't worry, we'll keep your password safe.<br/><br/>

View File

@@ -135,7 +135,7 @@
<div class="row">
<div class="form-group">
<div class="col-md-1">
<input type="checkbox" name="category_id[]" value="<?php echo $val;?>">
<input type="radio" name="category_id[]" value="<?php echo $val;?>">
</div>
<div class="col-md-10">
<?php echo $key;?>

View File

@@ -7,7 +7,7 @@
class="active"
@stop
@section('content')
{!! Form::model($article,['url' => 'article/'.$article->slug , 'method' => 'PATCH'] )!!}
{!! Form::model($article,['url' => 'article/'.$article->id , 'method' => 'PATCH'] )!!}
<div class="row">
<div class="box-body" >
@if(Session::has('success'))
@@ -117,7 +117,7 @@
<div class="row">
<div class="form-group">
<div class="col-md-1">
<input type="checkbox" name="category_id[]" value="<?php echo $val;?>" <?php if (in_array($val, $assign)) {
<input type="radio" name="category_id[]" value="<?php echo $val;?>" <?php if (in_array($val, $assign)) {
echo ('checked');
}
?> ></div>

View File

@@ -11,7 +11,7 @@
</script>
@section('content')
{!! Form::model($category,['url' => 'category/'.$category->slug , 'method' => 'PATCH'] )!!}
{!! Form::model($category,['url' => 'category/'.$category->id , 'method' => 'PATCH'] )!!}
<div class="box box-primary">

View File

@@ -263,7 +263,7 @@ $group = App\Model\helpdesk\Agent\Groups::where('name', '=', $agent_group)->wher
</div>
<div class="tabs-pane @yield('tools-bar')" id="tabD">
<ul class="nav navbar-nav">
<li id="bar" @yield('tools')><a href="{{ url('/canned/list') }}" >{!! Lang::get('lang.canned') !!}</a></li>
<li id="bar" @yield('tools')><a href="{{ url('/canned/list') }}" >{!! Lang::get('lang.canned_response') !!}</a></li>
<li id="bar" @yield('kb')><a href="{{ url('/comment') }}" >{!! Lang::get('lang.knowledge_base') !!}</a></li>
</ul>
</div>

View File

@@ -95,21 +95,21 @@ $thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id','=',\Crypt:
<tr><td><b>{!! Lang::get('lang.status') !!}:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id','=',$tickets->status)->first();?>
@if($status->id == 1)
<td title="{{$status->properties}}" style="color:orange">{{$status->state}}</td></tr>
<td title="{{$status->properties}}" style="color:orange">{{$status->name}}</td></tr>
@elseif($status->id == 2)
<td title="{{$status->properties}}" style="color:green">{{$status->state}}</td></tr>
<td title="{{$status->properties}}" style="color:green">{{$status->name}}</td></tr>
@elseif($status->id == 3)
<td title="{{$status->properties}}" style="color:green">{{$status->state}}</td></tr>
<td title="{{$status->properties}}" style="color:green">{{$status->name}}</td></tr>
@endif
<tr><td><b>{!! Lang::get('lang.priority') !!}:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id','=',$tickets->priority_id)->first();?>
@if($priority->priority_id == 1)
<td title="{{$priority->priority_desc}}" style="color:green">{{$priority->priority}}</td>
<td title="{{$priority->priority_desc}}" style="color:green">{{$priority->priority_desc}}</td>
@elseif($priority->priority_id == 2)
<td title="{{$priority->priority_desc}}" style="color:orange">{{$priority->priority}}</td>
<td title="{{$priority->priority_desc}}" style="color:orange">{{$priority->priority_desc}}</td>
@elseif($priority->priority_id == 3)
<td title="{{$priority->priority_desc}}" style="color:red">{{$priority->priority}}</td>
<td title="{{$priority->priority_desc}}" style="color:red">{{$priority->priority_desc}}</td>
@endif
</tr>
@@ -127,7 +127,7 @@ $thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id','=',\Crypt:
<table class="table table-hover">
<!-- <tr><th></th><th></th></tr> -->
<tr><td><b>{!! Lang::get('lang.help_topic') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id','=',$tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{$last->poster}}</td></tr>
<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{ucwords($last->poster)}}</td></tr>
</table>
</div>
<!-- </div> -->
@@ -219,7 +219,6 @@ $data = $ConvDate[0];
@else
<img src="{{ Gravatar::src($role->email) }}" alt="" height="50" width="50" class="avatar" <?php if($role->role == "user") { ?>style="box-shadow: 0 1px 3px #00FF26;" <?php } else { ?> style="box-shadow: 0 1px 3px #FFEC00;" <?php } ?> >
@endif
<span class="hidden-xs">{{Auth::user()->first_name." ".Auth::user()->last_name}}</span>
@if($role->role == "user")
<b class="fn"><a href="#" rel="external" class="url">{{$role->user_name}}</a></b>
@else

View File

@@ -1,5 +1,9 @@
@extends('themes.default1.client.layout.client')
@section('title')
Submit A Ticket -
@stop
@section('submit')
class = "active"
@stop

View File

@@ -1,4 +1,9 @@
@extends('themes.default1.client.layout.client')
@section('home')
class = "active"
@stop
@section('HeadInclude')
<link href="{{asset("lb-faveo/plugins/bootstrap-wysihtml5/bootstrap3-wysihtml5.min.css")}}" rel="stylesheet" type="text/css" />
<link href="{{asset("lb-faveo/dist/css/widgetbox.css")}}" rel="stylesheet" type="text/css" />
@@ -11,7 +16,7 @@
<div class="site-hero clearfix">
<ol class="breadcrumb breadcrumb-custom">
<li class="text">{!! Lang::get('lang.you_are_here') !!}: </li>
<li><a href="{!! URL::route('home') !!}">{!! Lang::get('lang.home') !!}</a></li>
<li><a href="{!! URL::route('/') !!}">{!! Lang::get('lang.home') !!}</a></li>
</ol>
</div>
@stop
@@ -29,7 +34,7 @@
@endif
@if(App\Model\helpdesk\Settings\System::first()->status == 1)
<span onclick="javascript: window.location.href='https://support.ebs.in/app/index.php?/Tickets/Submit';">
<a href="{{url('form')}}" class="widgetrowitem defaultwidget" style="background-image: URL('https://support.ebs.in/app/__swift/themes/client/images/icon_widget_submitticket.png');">
<a href="{!! URL::route('form') !!}" class="widgetrowitem defaultwidget" style="background-image: URL('https://support.ebs.in/app/__swift/themes/client/images/icon_widget_submitticket.png');">
<span class="widgetitemtitle">{!! Lang::get('lang.submit_a_ticket') !!}</span>
</a>
</span>
@@ -39,6 +44,11 @@
<span class="widgetitemtitle">{!! Lang::get('lang.my_tickets') !!}</span>
</a>
</span>
<span onclick="javascript: window.location.href='https://support.ebs.in/app/index.php?/News/List';">
<a href="{{url('/knowledgebase')}}" class="widgetrowitem defaultwidget" style="background-image: URL('https://support.ebs.in/app/__swift/themes/client/images/icon_widget_knowledgebase.png');">
<span class="widgetitemtitle">{!! Lang::get('lang.knowledge_base') !!}</span>
</a>
</span>
</div>
</div>
<script type="text/javascript"> $(function(){ $('.dialogerror, .dialoginfo, .dialogalert').fadeIn('slow');$("form").bind("submit", function(e){$(this).find("input:submit").attr("disabled", "disabled");});});</script>

View File

@@ -1,5 +1,9 @@
@extends('themes.default1.client.layout.client')
@section('title')
My Tickets -
@stop
@section('breadcrumb')
<div class="site-hero clearfix">

View File

@@ -1,5 +1,9 @@
@extends('themes.default1.client.layout.client')
@section('title')
Article List -
@stop
@section('kb')
class = "active"
@stop

View File

@@ -1,5 +1,9 @@
@extends('themes.default1.client.layout.client')
@section('title')
All Category -
@stop
@section('kb')
class = "active"
@stop

View File

@@ -1,5 +1,9 @@
@extends('themes.default1.client.layout.client')
@section('title')
Category List -
@stop
@section('kb')
class = "active"
@stop

View File

@@ -1,5 +1,10 @@
@extends('themes.default1.client.layout.client')
@section('home')
@section('title')
Knowledge Base -
@stop
@section('knowledgebase')
class = "active"
@stop
@section('content')
@@ -26,7 +31,7 @@
<div class="container">
<ol class="breadcrumb breadcrumb-custom">
<li class="text">{!! Lang::get('lang.you_are_here') !!}: </li>
<li class="active">{!! Lang::get('lang.home') !!}</li>
<li class="active">{!! Lang::get('lang.knowledge_base') !!}</li>
</ol>
</div>
</div>
@@ -83,7 +88,7 @@
<div class="banner-content">
<p>{!! Lang::get('lang.if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue') !!}.</p>
</div>
<p><a href="{{url('form')}}" class="btn btn-custom">{!! Lang::get('lang.submit_a_ticket') !!}</a></p>
<p><a href="{!! URL::route('form') !!}" class="btn btn-custom">{!! Lang::get('lang.submit_a_ticket') !!}</a></p>
</div>
</section>
</div>

View File

@@ -13,6 +13,8 @@ $category_id = $all->lists('category_id');
<ol class="breadcrumb breadcrumb-custom">
<li class="text">{!! Lang::get('lang.you_are_here') !!}: </li>
<?php $category = App\Model\kb\Category::where('id', $category_id)->first(); ?>
<li><a href="{{url('/')}}">{!! Lang::get('lang.home') !!}</a></li>
<li><a href="{{url('category-list')}}">{!! Lang::get('lang.allcategory') !!}</a></li>
<li><a href="{{url('category-list/'.$category->slug)}}">{{$category->name}}</a></li>
<li class="active">{{$arti->name}}</li>
</ol>
@@ -20,10 +22,8 @@ $category_id = $all->lists('category_id');
@stop
@section('content')
<div id="content" class="site-content col-md-12">
<!--
<article class=" type-post format-standard hentry clearfix">
<h1 class="post-title"><a href="#">{{$arti->name}}</a></h1>
<div class="post-meta clearfix">
@@ -32,7 +32,6 @@ $category_id = $all->lists('category_id');
</div> end of post meta
{!!$arti->description!!}
</article>-->
<article class="hentry">
<header class="entry-header">
<h1 class="entry-title">{{$arti->name}}</h1>
@@ -129,3 +128,8 @@ $category_id = $all->lists('category_id');
@stop
@section('title')
@if(isset($category->name))
{!! $category->name !!} -
@endif
@stop

View File

@@ -2,7 +2,15 @@
<html>
<head>
<meta charset="UTF-8">
<title> SUPPORT CENTER | CLIENT PANEL</title>
<?php
$title = App\Model\helpdesk\Settings\System::where('id','=','1')->first();
if(isset($title->name)){
$title_name = $title->name;
} else {
$title_name = "SUPPORT CENTER";
}
?>
<title> @yield('title') {!! $title_name !!} </title>
<meta content='width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no' name='viewport'>
<!-- Bootstrap 3.3.2 -->
<link href="https://maxcdn.bootstrapcdn.com/bootstrap/3.3.1/css/bootstrap.min.css" rel="stylesheet" type="text/css" />
@@ -54,11 +62,11 @@
<div id="navbar" class="navbar-wrapper text-center">
<nav class="navbar navbar-default site-navigation" role="navigation">
<ul class="nav navbar-nav navbar-menu">
<li @yield('home')><a href="{{url('home')}}">{!! Lang::get('lang.home') !!}</a></li>
<li @yield('home')><a href="{{url('/')}}">{!! Lang::get('lang.home') !!}</a></li>
@if($system->first()->status == 1)
<li @yield('submit')><a href="{{URL::route('form')}}">{!! Lang::get('lang.submit_a_ticket') !!}</a></li>
@endif
<li @yield('kb')><a href="#">{!! Lang::get('lang.knowledge_base') !!}</a>
<li @yield('kb')><a href="{!! url('knowledgebase') !!}">{!! Lang::get('lang.knowledge_base') !!}</a>
<ul class="dropdown-menu">
<li><a href="{{route('category-list')}}">{!! Lang::get('lang.categories') !!}</a></li>
<li><a href="{{route('article-list')}}">{!! Lang::get('lang.articles') !!}</a></li>
@@ -126,7 +134,7 @@
</div>
<ul class="list-unstyled pull-left">
<li><a href="{{url('password/email')}}">{!! Lang::get('lang.forgot_password') !!}</a><br></li>
<li><a href="#">{!! Lang::get('lang.create_account') !!}</a></li>
<li><a href="{{url('auth/register')}}">{!! Lang::get('lang.create_account') !!}</a></li>
</ul>
<button type="submit" class="btn btn-custom pull-right">{!! Lang::get('lang.login') !!}</button>
{!! Form::close() !!}