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Applied fixes from StyleCI

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This commit is contained in:
Sujit Prasad
2016-02-19 02:20:12 -05:00
committed by StyleCI Bot
parent be5df5334f
commit d637c2b23f
439 changed files with 19063 additions and 19210 deletions
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7
app/Commands/Command.php
View File

@@ -1,7 +1,8 @@
<?php namespace App\Commands;
<?php
abstract class Command {
namespace App\Commands;
abstract class Command
{
//
}

9
app/Console/Commands/Inspire.php
View File

@@ -1,10 +1,12 @@
<?php namespace App\Console\Commands;
<?php
namespace App\Console\Commands;
use Illuminate\Console\Command;
use Illuminate\Foundation\Inspiring;
class Inspire extends Command {
class Inspire extends Command
{
/**
* The console command name.
*
@@ -28,5 +30,4 @@ class Inspire extends Command {
{
$this->comment(PHP_EOL.Inspiring::quote().PHP_EOL);
}
}

13
app/Console/Kernel.php
View File

@@ -1,10 +1,12 @@
<?php namespace App\Console;
<?php
namespace App\Console;
use Illuminate\Console\Scheduling\Schedule;
use Illuminate\Foundation\Console\Kernel as ConsoleKernel;
class Kernel extends ConsoleKernel {
class Kernel extends ConsoleKernel
{
/**
* The Artisan commands provided by your application.
*
@@ -18,6 +20,7 @@ class Kernel extends ConsoleKernel {
* Define the application's command schedule.
*
* @param \Illuminate\Console\Scheduling\Schedule $schedule
*
* @return void
*/
protected function schedule(Schedule $schedule)
@@ -27,11 +30,9 @@ class Kernel extends ConsoleKernel {
$schedule->call(function () {
$user = new User;
$user = new User();
$user->save();
})->everyFiveMinutes();
}
}

10
app/Events/ClientTicketForm.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class ClientTicketForm extends Event {
class ClientTicketForm extends Event
{
use SerializesModels;
public $para1;
@@ -21,7 +21,5 @@ class ClientTicketForm extends Event {
$this->para3 = $para3;
$this->para4 = $para4;
$this->para5 = $para5;
}
}

11
app/Events/ClientTicketFormPost.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class ClientTicketFormPost extends Event {
class ClientTicketFormPost extends Event
{
use SerializesModels;
public $para1;
@@ -21,8 +21,5 @@ class ClientTicketFormPost extends Event {
$this->para3 = $para3;
$this->para4 = $para4;
$this->para5 = $para5;
}
}

7
app/Events/Event.php
View File

@@ -1,7 +1,8 @@
<?php namespace App\Events;
<?php
abstract class Event {
namespace App\Events;
abstract class Event
{
//
}

10
app/Events/FaveoAfterReply.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class FaveoAfterReply extends Event {
class FaveoAfterReply extends Event
{
use SerializesModels;
public $para1;
public $para2;
@@ -26,6 +26,4 @@ class FaveoAfterReply extends Event {
$this->para4 = $para4;
$this->para5 = $para5;
}
}

9
app/Events/FormRegisterEvent.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class FormRegisterEvent extends Event {
class FormRegisterEvent extends Event
{
use SerializesModels;
public $para1;
@@ -27,5 +27,4 @@ class FormRegisterEvent extends Event {
$this->para4 = $para4;
$this->para5 = $para5;
}
}

10
app/Events/LoginEvent.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class LoginEvent extends Event {
class LoginEvent extends Event
{
use SerializesModels;
public $para1;
public $para2;
@@ -26,6 +26,4 @@ class LoginEvent extends Event {
$this->para4 = $para4;
$this->para5 = $para5;
}
}

9
app/Events/PostRegisterEvent.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class PostRegisterEvent extends Event {
class PostRegisterEvent extends Event
{
use SerializesModels;
public $para1;
public $para2;
@@ -26,5 +26,4 @@ class PostRegisterEvent extends Event {
$this->para4 = $para4;
$this->para5 = $para5;
}
}

10
app/Events/ReadMailEvent.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class ReadMailEvent extends Event {
class ReadMailEvent extends Event
{
use SerializesModels;
public $para1;
public $para2;
@@ -26,6 +26,4 @@ class ReadMailEvent extends Event {
$this->para4 = $para4;
$this->para5 = $para5;
}
}

9
app/Events/TicketBoxHeader.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class TicketBoxHeader extends Event {
class TicketBoxHeader extends Event
{
use SerializesModels;
public $para1;
public $para2;
@@ -26,5 +26,4 @@ class TicketBoxHeader extends Event {
$this->para4 = $para4;
$this->para5 = $para5;
}
}

9
app/Events/TicketDetailTable.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class TicketDetailTable extends Event {
class TicketDetailTable extends Event
{
use SerializesModels;
public $para1;
public $para2;
@@ -26,5 +26,4 @@ class TicketDetailTable extends Event {
$this->para4 = $para4;
$this->para5 = $para5;
}
}

9
app/Events/TimeLineFormEvent.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class TimeLineFormEvent extends Event {
class TimeLineFormEvent extends Event
{
use SerializesModels;
public $para1;
public $para2;
@@ -26,5 +26,4 @@ class TimeLineFormEvent extends Event {
$this->para4 = $para4;
$this->para5 = $para5;
}
}

9
app/Events/Timeline.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class Timeline extends Event {
class Timeline extends Event
{
use SerializesModels;
public $para1;
@@ -27,5 +27,4 @@ class Timeline extends Event {
$this->para4 = $para4;
$this->para5 = $para5;
}
}

9
app/Events/TopNavEvent.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Events;
<?php
use App\Events\Event;
namespace App\Events;
use Illuminate\Queue\SerializesModels;
class TopNavEvent extends Event {
class TopNavEvent extends Event
{
use SerializesModels;
/**
@@ -17,5 +17,4 @@ class TopNavEvent extends Event {
{
//
}
}

22
app/Exceptions/Handler.php
View File

@@ -8,19 +8,20 @@ use Illuminate\Foundation\Exceptions\Handler as ExceptionHandler;
// use App\Http\Controllers\Common\SettingsController;
//use App\Model\helpdesk\Email\Smtp;
class Handler extends ExceptionHandler {
class Handler extends ExceptionHandler
{
/**
* A list of the exception types that should not be reported.
*
* @var array
*/
protected $dontReport = [
'Symfony\Component\HttpKernel\Exception\HttpException'
'Symfony\Component\HttpKernel\Exception\HttpException',
];
/**
* Create a new controller instance.
*
* @return type response
*/
// public function __construct() {
@@ -33,9 +34,11 @@ class Handler extends ExceptionHandler {
* This is a great spot to send exceptions to Sentry, Bugsnag, etc.
*
* @param \Exception $e
*
* @return void
*/
public function report(Exception $e) {
public function report(Exception $e)
{
return parent::report($e);
}
@@ -44,10 +47,11 @@ class Handler extends ExceptionHandler {
*
* @param \Illuminate\Http\Request $request
* @param \Exception $e
*
* @return \Illuminate\Http\Response
*/
public function render($request, Exception $e) {
public function render($request, Exception $e)
{
if ($e instanceof \Tymon\JWTAuth\Exceptions\TokenExpiredException) {
return response()->json(['message' => $e->getMessage(), 'code' => $e->getStatusCode()]);
//dd($e);
@@ -81,13 +85,13 @@ class Handler extends ExceptionHandler {
return parent::render($request, $e);
}
protected function renderExceptionWithWhoops(Exception $e) {
$whoops = new \Whoops\Run;
protected function renderExceptionWithWhoops(Exception $e)
{
$whoops = new \Whoops\Run();
$whoops->pushHandler(new \Whoops\Handler\PrettyPageHandler());
return new \Illuminate\Http\Response(
$whoops->handleException($e), $e->getStatusCode(), $e->getHeaders()
);
}
}

91
app/Http/Controllers/Admin/helpdesk/AgentController.php
View File

@@ -3,47 +3,47 @@
namespace App\Http\Controllers\Admin\helpdesk;
// controller
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Controller;
// request
use App\Http\Requests\helpdesk\AgentRequest;
use App\Http\Requests\helpdesk\AgentUpdate;
// model
use App\User;
use App\Model\helpdesk\Agent\Assign_team_agent;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Agent\Groups;
use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Utility\Timezones;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\Email;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Utility\Timezones;
use App\User;
// classes
use DB;
use Mail;
use Hash;
use Exception;
use Hash;
use Mail;
/**
* AgentController
* This controller is used to CRUD category
* This controller is used to CRUD category.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class AgentController extends Controller {
class AgentController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct(PhpMailController $PhpMailController) {
public function __construct(PhpMailController $PhpMailController)
{
$this->PhpMailController = $PhpMailController;
SettingsController::smtp();
// checking authentication
@@ -53,11 +53,14 @@ class AgentController extends Controller {
}
/**
* Get all agent list page
* Get all agent list page.
*
* @param type User $user
*
* @return type Response
*/
public function index() {
public function index()
{
try {
return view('themes.default1.admin.helpdesk.agent.agents.index');
} catch (Exception $e) {
@@ -66,21 +69,25 @@ class AgentController extends Controller {
}
/**
* creating a new agent
* creating a new agent.
*
* @param type Assign_team_agent $team_assign_agent
* @param type Timezones $timezone
* @param type Groups $group
* @param type Department $department
* @param type Teams $team
*
* @return type view
*/
public function create(Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
public function create(Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team)
{
try {
$team = $team->get();
$timezones = $timezone->get();
$groups = $group->get();
$departments = $department->get();
$teams = $team->lists('id', 'name');
return view('themes.default1.admin.helpdesk.agent.agents.create', compact('assign', 'teams', 'agents', 'timezones', 'groups', 'departments', 'team'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -88,13 +95,16 @@ class AgentController extends Controller {
}
/**
* store a new agent
* store a new agent.
*
* @param type User $user
* @param type AgentRequest $request
* @param type Assign_team_agent $team_assign_agent
*
* @return type Response
*/
public function store(User $user, AgentRequest $request, Assign_team_agent $team_assign_agent) {
public function store(User $user, AgentRequest $request, Assign_team_agent $team_assign_agent)
{
// dd($this->system_mail());
@@ -120,6 +130,7 @@ class AgentController extends Controller {
} catch (Exception $e) {
return redirect('agents')->with('fails', 'Some error occured while sending mail to the agent. Please check email settings and try again');
}
return redirect('agents')->with('success', 'Agent Created sucessfully');
} else {
return redirect('agents')->with('fails', 'Agent can not Create');
@@ -127,7 +138,8 @@ class AgentController extends Controller {
}
/**
* Editing a selected agent
* Editing a selected agent.
*
* @param type int $id
* @param type User $user
* @param type Assign_team_agent $team_assign_agent
@@ -135,9 +147,11 @@ class AgentController extends Controller {
* @param type Groups $group
* @param type Department $department
* @param type Teams $team
*
* @return type Response
*/
public function edit($id, User $user, Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
public function edit($id, User $user, Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team)
{
try {
$user = $user->whereId($id)->first();
$team = $team->get();
@@ -148,6 +162,7 @@ class AgentController extends Controller {
$table = $team_assign_agent->where('agent_id', $id)->first();
$teams = $team->lists('id', 'name');
$assign = $team_assign_agent->where('agent_id', $id)->lists('team_id');
return view('themes.default1.admin.helpdesk.agent.agents.edit', compact('teams', 'assign', 'table', 'teams1', 'selectedTeams', 'user', 'timezones', 'groups', 'departments', 'team', 'exp', 'counted'));
} catch (Exception $e) {
return redirect('agents')->with('fail', 'No such file');
@@ -156,13 +171,16 @@ class AgentController extends Controller {
/**
* Update the specified agent in storage.
*
* @param type int $id
* @param type User $user
* @param type AgentUpdate $request
* @param type Assign_team_agent $team_assign_agent
*
* @return type Response
*/
public function update($id, User $user, AgentUpdate $request, Assign_team_agent $team_assign_agent) {
public function update($id, User $user, AgentUpdate $request, Assign_team_agent $team_assign_agent)
{
// storing all the details
$user = $user->whereId($id)->first();
@@ -181,6 +199,7 @@ class AgentController extends Controller {
//Todo For success and failure conditions
try {
$user->fill($request->except('daylight_save', 'limit_access', 'directory_listing', 'vocation_mode', 'assign_team'))->save();
return redirect('agents')->with('success', 'Agent Updated sucessfully');
} catch (Exception $e) {
return redirect('agents')->with('fails', 'Agent did not update'.'<li>'.$e->errorInfo[2].'</li>');
@@ -189,12 +208,15 @@ class AgentController extends Controller {
/**
* Remove the specified agent from storage.
*
* @param type int $id
* @param type User $user
* @param type Assign_team_agent $team_assign_agent
*
* @return type Response
*/
public function destroy($id, User $user, Assign_team_agent $team_assign_agent) {
public function destroy($id, User $user, Assign_team_agent $team_assign_agent)
{
/* Becouse of foreign key we delete team_assign_agent first */
error_reporting(E_ALL & ~E_NOTICE);
$team_assign_agent = $team_assign_agent->where('agent_id', $id);
@@ -205,43 +227,52 @@ class AgentController extends Controller {
$user->id;
$user->delete();
throw new \Exception($error);
return redirect('agents')->with('success', 'Agent Deleted sucessfully');
} catch (\Exception $e) {
dd($e->errorInfo);
return redirect('agents')->with('fails', $error);
}
}
/**
* Generate a random string for password
* Generate a random string for password.
*
* @param type $length
*
* @return type string
*/
public function generateRandomString($length = 10) {
public function generateRandomString($length = 10)
{
$characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
$charactersLength = strlen($characters);
$randomString = '';
for ($i = 0; $i < $length; $i++) {
$randomString .= $characters[rand(0, $charactersLength - 1)];
}
return $randomString;
}
/**
* Fetching comapny name to send mail
* Fetching comapny name to send mail.
*
* @return type
*/
public function company() {
public function company()
{
$company = Company::Where('id', '=', '1')->first();
if ($company->company_name == null) {
$company = "Support Center";
$company = 'Support Center';
} else {
$company = $company->company_name;
}
return $company;
}
/**
/*
* System default email
*/
// public function system_mail() {

52
app/Http/Controllers/Admin/helpdesk/BanlistController.php
View File

@@ -8,29 +8,30 @@ use App\Http\Controllers\Controller;
use App\Http\Requests\helpdesk\BanlistRequest;
use App\Http\Requests\helpdesk\BanRequest;
// model
use App\User;
use App\Model\helpdesk\Email\Banlist;
use App\User;
//classes
use Exception;
/**
* BanlistController
* In this controller in the CRUD function for all the banned emails
* @package Controllers
* @subpackage Controller
* In this controller in the CRUD function for all the banned emails.
*
* @author Ladybird <info@ladybirdweb.com>
*/
class BanlistController extends Controller {
class BanlistController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking authentication
$this->middleware('auth');
// checking admin roles
@@ -39,12 +40,16 @@ class BanlistController extends Controller {
/**
* Display a listing of the resource.
*
* @param type Banlist $ban
*
* @return type Response
*/
public function index() {
public function index()
{
try {
$bans = User::where('ban', '=', 1)->get();
return view('themes.default1.admin.helpdesk.emails.banlist.index', compact('bans'));
} catch (Exception $e) {
return view('404');
@@ -53,9 +58,11 @@ class BanlistController extends Controller {
/**
* Show the form for creating a new resource.
*
* @return type Response
*/
public function create() {
public function create()
{
try {
return view('themes.default1.admin.helpdesk.emails.banlist.create');
} catch (Exception $e) {
@@ -65,12 +72,15 @@ class BanlistController extends Controller {
/**
* Store a newly created resource in storage.
*
* @param type banlist $ban
* @param type BanRequest $request
* @param type User $user
*
* @return type Response
*/
public function store(BanRequest $request, User $user) {
public function store(BanRequest $request, User $user)
{
// dd($request);
try {
//adding field to user whether it is banned or not
@@ -83,11 +93,12 @@ class BanlistController extends Controller {
// $user->create($request->input())->save();
return redirect('banlist')->with('success', 'Email Banned sucessfully');
} else {
$user = new User;
$user = new User();
$user->email = $adban;
$user->ban = $request->input('ban');
$user->internal_note = $request->input('internal_note');
$user->save();
return redirect('banlist')->with('success', 'Email Banned sucessfully');
}
} catch (Exception $e) {
@@ -99,21 +110,27 @@ class BanlistController extends Controller {
* Display the specified resource.
*
* @param int $id
*
* @return Response
*/
public function show($id) {
public function show($id)
{
//
}
/**
* Show the form for editing the specified resource.
*
* @param type int $id
* @param type Banlist $ban
*
* @return type Response
*/
public function edit($id, User $ban) {
public function edit($id, User $ban)
{
try {
$bans = $ban->whereId($id)->first();
return view('themes.default1.admin.helpdesk.emails.banlist.edit', compact('bans'));
} catch (Exception $e) {
return view('404');
@@ -122,12 +139,15 @@ class BanlistController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type Banlist $ban
* @param type BanlistRequest $request
*
* @return type Response
*/
public function update($id, User $ban, BanlistRequest $request) {
public function update($id, User $ban, BanlistRequest $request)
{
try {
$bans = $ban->whereId($id)->first();
$bans->internal_note = $request->input('internal_note');
@@ -143,7 +163,7 @@ class BanlistController extends Controller {
}
}
/**
/*
* Remove the specified resource from storage.
* @param type int $id
* @param type Banlist $ban

72
app/Http/Controllers/Admin/helpdesk/DepartmentController.php
View File

@@ -9,46 +9,50 @@ use App\Http\Requests\helpdesk\DepartmentRequest;
use App\Http\Requests\helpdesk\DepartmentUpdate;
// model
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Agent\Groups;
use App\Model\helpdesk\Agent\Group_assign_department;
use App\Model\helpdesk\Agent\Groups;
use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Email\Template;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Manage\Sla_plan;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Manage\Help_topic;
use App\User;
// classes
use DB;
use Exception;
/**
* DepartmentController
* DepartmentController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class DepartmentController extends Controller {
class DepartmentController extends Controller
{
/**
* Create a new controller instance.
*
* @return void
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Get index page
* Get index page.
*
* @param type Department $department
*
* @return type Response
*/
public function index(Department $department) {
public function index(Department $department)
{
try {
$departments = $department->get();
return view('themes.default1.admin.helpdesk.agent.departments.index', compact('departments'));
} catch (Exception $e) {
return view('404');
@@ -57,6 +61,7 @@ class DepartmentController extends Controller {
/**
* Show the form for creating a new resource.
*
* @param type User $user
* @param type Group_assign_department $group_assign_department
* @param type Department $department
@@ -64,9 +69,11 @@ class DepartmentController extends Controller {
* @param type Template $template
* @param type Emails $email
* @param type Groups $group
*
* @return type Response
*/
public function create(User $user, Group_assign_department $group_assign_department, Department $department, Sla_plan $sla, Template $template, Emails $email, Groups $group) {
public function create(User $user, Group_assign_department $group_assign_department, Department $department, Sla_plan $sla, Template $template, Emails $email, Groups $group)
{
try {
$slas = $sla->get();
$user = $user->where('role', 'agent')->get();
@@ -74,6 +81,7 @@ class DepartmentController extends Controller {
$templates = $template->get();
$department = $department->get();
$groups = $group->lists('id', 'name');
return view('themes.default1.admin.helpdesk.agent.departments.create', compact('department', 'templates', 'slas', 'user', 'emails', 'groups'));
} catch (Exception $e) {
return view('404');
@@ -82,11 +90,14 @@ class DepartmentController extends Controller {
/**
* Store a newly created resource in storage.
*
* @param type Department $department
* @param type DepartmentRequest $request
*
* @return type Response
*/
public function store(Department $department, DepartmentRequest $request) {
public function store(Department $department, DepartmentRequest $request)
{
try {
$department->fill($request->except('group_id', 'manager'))->save();
$requests = $request->input('group_id');
@@ -113,6 +124,7 @@ class DepartmentController extends Controller {
/**
* Show the form for editing the specified resource.
*
* @param type int $id
* @param type User $user
* @param type Group_assign_department $group_assign_department
@@ -122,9 +134,11 @@ class DepartmentController extends Controller {
* @param type Sla_plan $sla
* @param type Emails $email
* @param type Groups $group
*
* @return type Response
*/
public function edit($id, User $user, Group_assign_department $group_assign_department, Template $template, Teams $team, Department $department, Sla_plan $sla, Emails $email, Groups $group) {
public function edit($id, User $user, Group_assign_department $group_assign_department, Template $template, Teams $team, Department $department, Sla_plan $sla, Emails $email, Groups $group)
{
try {
$slas = $sla->get();
$user = $user->where('role', 'agent')->get();
@@ -133,6 +147,7 @@ class DepartmentController extends Controller {
$departments = $department->whereId($id)->first();
$groups = $group->lists('id', 'name');
$assign = $group_assign_department->where('department_id', $id)->lists('group_id');
return view('themes.default1.admin.helpdesk.agent.departments.edit', compact('assign', 'team', 'templates', 'departments', 'slas', 'user', 'emails', 'groups'));
} catch (Exception $e) {
return view('404');
@@ -141,13 +156,16 @@ class DepartmentController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type Group_assign_department $group_assign_department
* @param type Department $department
* @param type DepartmentUpdate $request
*
* @return type Response
*/
public function update($id, Group_assign_department $group_assign_department, Department $department, DepartmentUpdate $request) {
public function update($id, Group_assign_department $group_assign_department, Department $department, DepartmentUpdate $request)
{
// dd($id);
try {
$table = $group_assign_department->where('department_id', $id);
@@ -177,12 +195,15 @@ class DepartmentController extends Controller {
/**
* Remove the specified resource from storage.
*
* @param type int $id
* @param type Department $department
* @param type Group_assign_department $group_assign_department
*
* @return type Response
*/
public function destroy($id, Department $department, Group_assign_department $group_assign_department, System $system, Tickets $tickets) {
public function destroy($id, Department $department, Group_assign_department $group_assign_department, System $system, Tickets $tickets)
{
// try {
$system = $system->where('id', '=', '1')->first();
if ($system->department == $id) {
@@ -191,41 +212,41 @@ class DepartmentController extends Controller {
$tickets = DB::table('tickets')->where('dept_id', '=', $id)->update(['dept_id' => $system->department]);
if ($tickets > 0) {
if ($tickets > 1) {
$text_tickets = "Tickets";
$text_tickets = 'Tickets';
} else {
$text_tickets = "Ticket";
$text_tickets = 'Ticket';
}
$ticket = '<li>'.$tickets.' '.$text_tickets.' have been moved to default department</li>';
} else {
$ticket = "";
$ticket = '';
}
$users = DB::table('users')->where('primary_dpt', '=', $id)->update(['primary_dpt' => $system->department]);
if ($users > 0) {
if ($users > 1) {
$text_user = "Users";
$text_user = 'Users';
} else {
$text_user = "User";
$text_user = 'User';
}
$user = '<li>'.$users.' '.$text_user.' have been moved to default department</li>';
} else {
$user = "";
$user = '';
}
$emails = DB::table('emails')->where('department', '=', $id)->update(['department' => $system->department]);
if ($emails > 0) {
if ($emails > 1) {
$text_emails = "Emails";
$text_emails = 'Emails';
} else {
$text_emails = "Email";
$text_emails = 'Email';
}
$email = '<li>'.$emails.' System '.$text_emails.' have been moved to default department</li>';
} else {
$email = "";
$email = '';
}
$helptopic = DB::table('help_topic')->where('department', '=', $id)->update(['department' => null], ['status' => '1']);
if ($helptopic > 0) {
$helptopic = '<li>The associated helptopic has been deactivated</li>';
} else {
$helptopic = "";
$helptopic = '';
}
$message = $ticket.$user.$email.$helptopic;
/* Becouse of foreign key we delete group_assign_department first */
@@ -240,5 +261,4 @@ class DepartmentController extends Controller {
}
}
}
}

55
app/Http/Controllers/Admin/helpdesk/EmailsController.php
View File

@@ -11,39 +11,43 @@ use App\Http\Requests\helpdesk\EmailsRequest;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Utility\MailboxProtocol;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Settings\Email;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Utility\MailboxProtocol;
// classes
use Crypt;
use Exception;
/**
* EmailsController
* EmailsController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class EmailsController extends Controller {
class EmailsController extends Controller
{
/**
* Create a new controller instance.
*
* @return type
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
*
* @param type Emails $emails
*
* @return type Response
*/
public function index(Emails $emails) {
public function index(Emails $emails)
{
try {
$emails = $emails->get();
return view('themes.default1.admin.helpdesk.emails.emails.index', compact('emails'));
} catch (Exception $e) {
return view('404');
@@ -52,18 +56,22 @@ class EmailsController extends Controller {
/**
* Show the form for creating a new resource.
*
* @param type Department $department
* @param type Help_topic $help
* @param type Priority $priority
* @param type MailboxProtocol $mailbox_protocol
*
* @return type Response
*/
public function create(Department $department, Help_topic $help, Ticket_Priority $priority, MailboxProtocol $mailbox_protocol) {
public function create(Department $department, Help_topic $help, Ticket_Priority $priority, MailboxProtocol $mailbox_protocol)
{
try {
$departments = $department->get();
$helps = $help->get();
$priority = $priority->get();
$mailbox_protocols = $mailbox_protocol->get();
return view('themes.default1.admin.helpdesk.emails.emails.create', compact('mailbox_protocols', 'priority', 'departments', 'helps'));
} catch (Exception $e) {
return view('404');
@@ -72,11 +80,14 @@ class EmailsController extends Controller {
/**
* Store a newly created resource in storage.
*
* @param type Emails $email
* @param type EmailsRequest $request
*
* @return type Response
*/
public function store(Emails $email, EmailsRequest $request) {
public function store(Emails $email, EmailsRequest $request)
{
try {
$password = $request->input('password');
$encrypted = Crypt::encrypt($password);
@@ -116,29 +127,35 @@ class EmailsController extends Controller {
* Display the specified resource.
*
* @param int $id
*
* @return Response
*/
public function show($id) {
public function show($id)
{
//
}
/**
* Show the form for editing the specified resource.
*
* @param type int $id
* @param type Department $department
* @param type Help_topic $help
* @param type Emails $email
* @param type Priority $priority
* @param type MailboxProtocol $mailbox_protocol
*
* @return type Response
*/
public function edit($id, Department $department, Help_topic $help, Emails $email, Ticket_Priority $priority, MailboxProtocol $mailbox_protocol) {
public function edit($id, Department $department, Help_topic $help, Emails $email, Ticket_Priority $priority, MailboxProtocol $mailbox_protocol)
{
try {
$emails = $email->whereId($id)->first();
$departments = $department->get();
$helps = $help->get();
$priority = $priority->get();
$mailbox_protocols = $mailbox_protocol->get();
return view('themes.default1.admin.helpdesk.emails.emails.edit', compact('mailbox_protocols', 'priority', 'departments', 'helps', 'emails'));
} catch (Exception $e) {
return view('404');
@@ -147,12 +164,15 @@ class EmailsController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type $id
* @param type Emails $email
* @param type EmailsEditRequest $request
*
* @return type Response
*/
public function update($id, Emails $email, EmailsEditRequest $request) {
public function update($id, Emails $email, EmailsEditRequest $request)
{
$password = $request->input('password');
$encrypted = Crypt::encrypt($password);
//echo $encrypted;
@@ -179,6 +199,7 @@ class EmailsController extends Controller {
}
$emails->password = $encrypted;
$emails->save();
return redirect('emails')->with('success', 'Email Updated sucessfully');
} catch (Exception $e) {
return redirect('emails')->with('fails', 'Email not updated');
@@ -187,11 +208,14 @@ class EmailsController extends Controller {
/**
* Remove the specified resource from storage.
*
* @param type int $id
* @param type Emails $email
*
* @return type Response
*/
public function destroy($id, Emails $email) {
public function destroy($id, Emails $email)
{
$default_system_email = Email::where('id', '=', '1')->first();
if ($default_system_email->id) {
if ($id == $default_system_email->id) {
@@ -209,5 +233,4 @@ class EmailsController extends Controller {
return redirect('emails')->with('fails', 'Email can not Delete ');
}
}
}

51
app/Http/Controllers/Admin/helpdesk/FormController.php
View File

@@ -13,58 +13,66 @@ use Illuminate\Http\Request;
// Class
use Input;
use Redirect;
use Exception;
/**
* FormController
* This controller is used to CRUD Custom Forms
* This controller is used to CRUD Custom Forms.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class FormController extends Controller {
class FormController extends Controller
{
private $fields;
private $forms;
public function __construct(Fields $fields, Forms $forms) {
public function __construct(Fields $fields, Forms $forms)
{
$this->fields = $fields;
$this->forms = $forms;
// $this->middleware('auth');
}
/**
* home
* home.
*
* @return type
*/
public function home() {
public function home()
{
return view('forms.home');
}
/**
* list of forms
* list of forms.
*
* @param type Forms $forms
*
* @return Response
*/
public function index(Forms $forms) {
public function index(Forms $forms)
{
return view('themes.default1.admin.helpdesk.manage.form.index', compact('forms'));
}
/**
* Show the form for creating a new resource.
*
* @return Response
*/
public function create() {
public function create()
{
return view('themes.default1.admin.helpdesk.manage.form.form');
}
/**
* Display the specified resource.
*
* @param int $id
*
* @return Response
*/
public function show($id) {
public function show($id)
{
return view('themes.default1.admin.helpdesk.manage.form.preview', compact('id'));
}
@@ -73,13 +81,14 @@ class FormController extends Controller {
*
* @return Response
*/
public function store(Forms $forms) {
public function store(Forms $forms)
{
if (!Input::get('formname')) {
return Redirect::back()->with('fails', 'Please fill Form name');
}
$required = Input::get('required');
$count = count($required);
$require = array();
$require = [];
for ($i = 2; $i < $count + 2; $i++) {
for ($j = 0; $j < 1; $j++) {
array_push($require, $required[$i][$j]);
@@ -88,24 +97,26 @@ class FormController extends Controller {
$forms->formname = Input::get('formname');
$forms->save();
$count = count(Input::get('name'));
$fields = array();
$fields = [];
for ($i = 0; $i <= $count; $i++) {
if (!empty(Input::get('name')[$i])) {
array_push($fields, array(
array_push($fields, [
'forms_id' => $forms->id,
'label' => Input::get('label')[$i],
'name' => Input::get('name')[$i],
'type' => Input::get('type')[$i],
'value' => Input::get('value')[$i],
'required' => $require[$i],
));
]);
}
}
Fields::insert($fields);
return Redirect::back()->with('success', 'Successfully created Form');
}
public function delete($id, Forms $forms, Fields $field, Help_topic $help_topic) {
public function delete($id, Forms $forms, Fields $field, Help_topic $help_topic)
{
$fields = $field->where('forms_id', $id)->get();
$help_topics = $help_topic->where('custom_form', '=', $id)->get();
foreach ($help_topics as $help_topic) {
@@ -117,7 +128,7 @@ class FormController extends Controller {
}
$forms = $forms->where('id', $id)->first();
$forms->delete();
return redirect()->back()->with('success', 'Deleted Successfully');
}
}

56
app/Http/Controllers/Admin/helpdesk/GroupController.php
View File

@@ -6,45 +6,49 @@ namespace App\Http\Controllers\Admin\helpdesk;
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\GroupRequest;
use Illuminate\Http\Request;
// models
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Agent\Groups;
// models
use App\Model\helpdesk\Agent\Group_assign_department;
use App\Model\helpdesk\Agent\Groups;
use App\User;
// classes
use Illuminate\Support\Facades\Input;
use Exception;
// classes
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Input;
/**
* GroupController
* GroupController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class GroupController extends Controller {
class GroupController extends Controller
{
/**
* Create a new controller instance.
*
* @return type void
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
*
* @param type Groups $group
* @param type Department $department
* @param type Group_assign_department $group_assign_department
*
* @return type Response
*/
public function index(Groups $group, Department $department, Group_assign_department $group_assign_department) {
public function index(Groups $group, Department $department, Group_assign_department $group_assign_department)
{
try {
$groups = $group->get();
$departments = $department->lists('id');
return view('themes.default1.admin.helpdesk.agent.groups.index', compact('departments', 'group_assign_department', 'groups'));
} catch (Exception $e) {
return view('404');
@@ -53,9 +57,11 @@ class GroupController extends Controller {
/**
* Show the form for creating a new resource.
*
* @return type Response
*/
public function create() {
public function create()
{
try {
return view('themes.default1.admin.helpdesk.agent.groups.create');
} catch (Exception $e) {
@@ -65,14 +71,18 @@ class GroupController extends Controller {
/**
* Store a newly created resource in storage.
*
* @param type Groups $group
* @param type GroupRequest $request
*
* @return type Response
*/
public function store(Groups $group, GroupRequest $request) {
public function store(Groups $group, GroupRequest $request)
{
try {
/* Check Whether function success or not */
$group->fill($request->input())->save();
return redirect('groups')->with('success', 'Group Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
@@ -82,13 +92,17 @@ class GroupController extends Controller {
/**
* Show the form for editing the specified resource.
*
* @param type int $id
* @param type Groups $group
*
* @return type Response
*/
public function edit($id, Groups $group) {
public function edit($id, Groups $group)
{
try {
$groups = $group->whereId($id)->first();
return view('themes.default1.admin.helpdesk.agent.groups.edit', compact('groups'));
} catch (Exception $e) {
return redirect('groups')->with('fails', 'Groups can not Create'.'<li>'.$e->errorInfo[2].'</li>');
@@ -97,12 +111,15 @@ class GroupController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type Groups $group
* @param type Request $request
*
* @return type Response
*/
public function update($id, Groups $group, Request $request) {
public function update($id, Groups $group, Request $request)
{
$var = $group->whereId($id)->first();
//Updating Status
$status = $request->Input('group_status');
@@ -159,15 +176,19 @@ class GroupController extends Controller {
/**
* Remove the specified resource from storage.
*
* @param type int $id
* @param type Groups $group
* @param type Group_assign_department $group_assign_department
*
* @return type Response
*/
public function destroy($id, Groups $group, Group_assign_department $group_assign_department) {
public function destroy($id, Groups $group, Group_assign_department $group_assign_department)
{
$users = User::where('assign_group', '=', $id)->first();
if ($users) {
$user = '<li>There are agents assigned to this group. Please unassign them from this group to delete</li>';
return redirect('groups')->with('fails', 'Group cannot Delete '.$user);
}
$group_assign_department->where('group_id', $id)->delete();
@@ -182,5 +203,4 @@ class GroupController extends Controller {
return redirect('groups')->with('fails', 'Groups cannot Create'.'<li>'.$e->errorInfo[2].'</li>');
}
}
}

61
app/Http/Controllers/Admin/helpdesk/HelptopicController.php
View File

@@ -13,39 +13,43 @@ use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Form\Forms;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Manage\Sla_plan;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Settings\Ticket;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\User;
// classes
use DB;
use Exception;
/**
* HelptopicController
* HelptopicController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class HelptopicController extends Controller {
class HelptopicController extends Controller
{
/**
* Create a new controller instance.
*
* @return type vodi
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
*
* @param type Help_topic $topic
*
* @return type Response
*/
public function index(Help_topic $topic) {
public function index(Help_topic $topic)
{
try {
$topics = $topic->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.index', compact('topics'));
} catch (Exception $e) {
return view('404');
@@ -54,12 +58,14 @@ class HelptopicController extends Controller {
/**
* Show the form for creating a new resource.
*
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
*
* @return type Response
*/
/*
@@ -72,7 +78,8 @@ class HelptopicController extends Controller {
| 5.Forms Model
================================================
*/
public function create(Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, User $agent, Sla_plan $sla) {
public function create(Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, User $agent, Sla_plan $sla)
{
try {
$departments = $department->get();
$topics = $topic->get();
@@ -80,6 +87,7 @@ class HelptopicController extends Controller {
$agents = $agent->where('role', '=', 'agent')->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.create', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return view('404');
@@ -88,11 +96,14 @@ class HelptopicController extends Controller {
/**
* Store a newly created resource in storage.
*
* @param type Help_topic $topic
* @param type HelptopicRequest $request
*
* @return type Response
*/
public function store(Help_topic $topic, HelptopicRequest $request) {
public function store(Help_topic $topic, HelptopicRequest $request)
{
try {
if ($request->custom_form) {
$custom_form = $request->custom_form;
@@ -117,6 +128,7 @@ class HelptopicController extends Controller {
/**
* Show the form for editing the specified resource.
*
* @param type $id
* @param type Priority $priority
* @param type Department $department
@@ -124,9 +136,11 @@ class HelptopicController extends Controller {
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
*
* @return type Response
*/
public function edit($id, Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, Sla_plan $sla) {
public function edit($id, Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, Sla_plan $sla)
{
try {
$agents = User::where('role', '=', 'agent')->get();
$departments = $department->get();
@@ -134,6 +148,7 @@ class HelptopicController extends Controller {
$forms = $form->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.edit', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return redirect('helptopic')->with('fails', '<li>'.$e->errorInfo[2].'</li>');
@@ -142,12 +157,15 @@ class HelptopicController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type $id
* @param type Help_topic $topic
* @param type HelptopicUpdate $request
*
* @return type Response
*/
public function update($id, Help_topic $topic, HelptopicUpdate $request) {
public function update($id, Help_topic $topic, HelptopicUpdate $request)
{
// dd($request);
try {
$topics = $topic->whereId($id)->first();
@@ -176,40 +194,42 @@ class HelptopicController extends Controller {
/**
* Remove the specified resource from storage.
*
* @param type int $id
* @param type Help_topic $topic
*
* @return type Response
*/
public function destroy($id, Help_topic $topic, Ticket $ticket_setting) {
public function destroy($id, Help_topic $topic, Ticket $ticket_setting)
{
$ticket_settings = $ticket_setting->where('id', '=', '1')->first();
if ($ticket_settings->help_topic == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
} else {
$tickets = DB::table('tickets')->where('help_topic_id', '=', $id)->update(['help_topic_id' => $ticket_settings->help_topic]);
if ($tickets > 0) {
if ($tickets > 1) {
$text_tickets = "Tickets";
$text_tickets = 'Tickets';
} else {
$text_tickets = "Ticket";
$text_tickets = 'Ticket';
}
$ticket = '<li>'.$tickets.' '.$text_tickets.' have been moved to default Help Topic</li>';
} else {
$ticket = "";
$ticket = '';
}
$emails = DB::table('emails')->where('help_topic', '=', $id)->update(['help_topic' => $ticket_settings->help_topic]);
if ($emails > 0) {
if ($emails > 1) {
$text_emails = "Emails";
$text_emails = 'Emails';
} else {
$text_emails = "Email";
$text_emails = 'Email';
}
$email = '<li>'.$emails.' System '.$text_emails.' have been moved to default Help Topic</li>';
} else {
$email = "";
$email = '';
}
$message = $ticket.$email;
@@ -226,5 +246,4 @@ class HelptopicController extends Controller {
}
}
}
}

14
app/Http/Controllers/Admin/helpdesk/HomeController.php
View File

@@ -10,17 +10,17 @@ namespace App\Http\Controllers\Admin\helpdesk;
* are authenticated. Of course, you are free to change or remove the
* controller as you wish. It is just here to get your app started!
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class HomeController extends Controller {
class HomeController extends Controller
{
/**
* Create a new controller instance.
*
* @return void
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
}
@@ -29,8 +29,8 @@ class HomeController extends Controller {
*
* @return Response
*/
public function index() {
public function index()
{
return view('themes/default1/admin/dashboard');
}
}

127
app/Http/Controllers/Admin/helpdesk/LanguageController.php
View File

@@ -3,49 +3,49 @@
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App;
// requests
use App\Http\Requests;
use Illuminate\Http\Request;
use App\Http\Controllers\Controller;
//supports
use App\Http\Requests;
use Cache;
use Config;
//classes
use File;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Redirect;
use Illuminate\Support\Facades\Session;
use Illuminate\Support\Collection;
//classes
use Input;
use Config;
use Validator;
use Zipper;
use App;
use Lang;
use Cache;
use File;
use Exception;
use Validator;
/**
* SlaController
* SlaController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class LanguageController extends Controller {
class LanguageController extends Controller
{
/**
* Create a new controller instance.
*
* @return type void
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Switch language at runtime
* Switch language at runtime.
*
* @param type "" $lang
*
* @return type response
*/
public function switchLanguage($lang) {
public function switchLanguage($lang)
{
//if(Cache::has('language'))
//{
// return Cache::get('language');
@@ -60,32 +60,39 @@ class LanguageController extends Controller {
// dd(Cache::get('language'));
// dd()
} else {
return Redirect::back()->with('fails', Lang::get("lang.language-error"));
return Redirect::back()->with('fails', Lang::get('lang.language-error'));
}
return Redirect::back();
}
/**
* Shows language page
* Shows language page.
*
* @return type response
*/
public function index() {
public function index()
{
return view('themes.default1.admin.helpdesk.language.index');
}
/**
* Shows Language upload form
* Shows Language upload form.
*
* @return type response
*/
public function getForm() {
public function getForm()
{
return view('themes.default1.admin.helpdesk.language.create');
}
/**
* Provide language datatable to language page
* Provide language datatable to language page.
*
* @return type
*/
public function getLanguages() {
public function getLanguages()
{
$path = base_path('resources/lang');
$values = scandir($path); //Extracts names of directories present in lang directory
$values = array_slice($values, 2); // skips array element $value[0] = '.' & $value[1] = '..'
@@ -98,17 +105,18 @@ class LanguageController extends Controller {
})
->addColumn('status', function ($model) {
if (Lang::getLocale() === $model) {
return "<span style='color:green'>" . Lang::trans("lang.active") . "</span>";
} else
return "<span style='color:red'>" . Lang::trans("lang.inactive") . "</span>";
return "<span style='color:green'>".Lang::trans('lang.active').'</span>';
} else {
return "<span style='color:red'>".Lang::trans('lang.inactive').'</span>';
}
})
->addColumn('Action', function ($model) {
if (Lang::getLocale() === $model) {
return "<a href='change-language/" . $model . "'><input type='button' class='btn btn-info btn-xs btn-flat' disabled value='" . Lang::trans("lang.disable") . "'/></a>
<a href='change-language/" . $model . "' class='btn btn-danger btn-xs btn-flat' disabled><i class='fa fa-trash' style='color:black;'> </i> " . Lang::trans("lang.delete") . "</a>";
return "<a href='change-language/".$model."'><input type='button' class='btn btn-info btn-xs btn-flat' disabled value='".Lang::trans('lang.disable')."'/></a>
<a href='change-language/".$model."' class='btn btn-danger btn-xs btn-flat' disabled><i class='fa fa-trash' style='color:black;'> </i> ".Lang::trans('lang.delete').'</a>';
} else {
return "<a href='change-language/" . $model . "'><input type='button' class='btn btn-info btn-xs btn-flat' value='" . Lang::trans("lang.enable") . "'/></a>
<a href='delete-language/" . $model . "' class='btn btn-danger btn-xs btn-flat'><i class='fa fa-trash' style='color:black;'> </i> " . Lang::trans("lang.delete") . "</a>";
return "<a href='change-language/".$model."'><input type='button' class='btn btn-info btn-xs btn-flat' value='".Lang::trans('lang.enable')."'/></a>
<a href='delete-language/".$model."' class='btn btn-danger btn-xs btn-flat'><i class='fa fa-trash' style='color:black;'> </i> ".Lang::trans('lang.delete').'</a>';
}
})
->searchColumns('language', 'id')
@@ -116,23 +124,25 @@ class LanguageController extends Controller {
}
/**
* handle language file uploading
* handle language file uploading.
*
* @return response
*/
public function postForm() {
public function postForm()
{
// getting all of the post data
$file = array(
$file = [
'File' => Input::file('File'),
'language-name' => Input::input('language-name'),
'iso-code' => Input::input('iso-code')
);
'iso-code' => Input::input('iso-code'),
];
// setting up rules
$rules = array(
$rules = [
'File' => 'required|mimes:zip|max:30000',
'language-name' => 'required',
'iso-code' => 'required|max:2'
); // and for max size
'iso-code' => 'required|max:2',
]; // and for max size
// doing the validation, passing post data, rules and the messages
$validator = Validator::make($file, $rules);
if ($validator->fails()) {
@@ -141,18 +151,19 @@ class LanguageController extends Controller {
return Redirect::back()->withInput()->withErrors($validator);
} else {
//Checking if package already exists or not in lang folder
$path = base_path('resources/lang');
if (in_array(strtolower(Input::get('iso-code')), scandir($path))) {
//sending back with error message
Session::flash('fails', Lang::get('lang.package_exist'));
Session::flash('link', "change-language/" . strtolower(Input::get('iso-code')));
Session::flash('link', 'change-language/'.strtolower(Input::get('iso-code')));
return Redirect::back()->withInput();
} elseif (!array_key_exists(strtolower(Input::get('iso-code')), Config::get('languages'))) {//Checking Valid ISO code form Languages.php
//sending back with error message
Session::flash('fails', Lang::get('lang.iso-code-error'));
return Redirect::back()->withInput();
} else {
@@ -174,18 +185,21 @@ class LanguageController extends Controller {
if ($success) {
//sending back with error message
Session::flash('fails', Lang::get('lang.zipp-error'));
Session::flash('link2', "http://www.ladybirdweb.com/support/show/how-to-translate-faveo-into-multiple-languages");
Session::flash('link2', 'http://www.ladybirdweb.com/support/show/how-to-translate-faveo-into-multiple-languages');
return Redirect::back()->withInput();
}
} else {
// sending back with success message
Session::flash('success', Lang::get("lang.upload-success"));
Session::flash('link', "change-language/" . strtolower(Input::get('iso-code')));
Session::flash('success', Lang::get('lang.upload-success'));
Session::flash('link', 'change-language/'.strtolower(Input::get('iso-code')));
return Redirect::route('LanguageController');
}
} else {
// sending back with error message.
Session::flash('fails', Lang::get("lang.file-error"));
Session::flash('fails', Lang::get('lang.file-error'));
return Redirect::route('form');
}
}
@@ -193,36 +207,43 @@ class LanguageController extends Controller {
}
/**
* allow user to download language template file
* allow user to download language template file.
*
* @return type
*/
Public function download() {
public function download()
{
return response()->download('../public/downloads/en.zip');
}
/**
* This function is used to delete languages
* This function is used to delete languages.
*
* @param type $lang
*
* @return type response
*/
public function deleteLanguage($lang) {
public function deleteLanguage($lang)
{
if ($lang !== App::getLocale()) {
$deletePath = base_path('resources/lang').$lang; //define file path to delete
$success = File::deleteDirectory($deletePath); //remove extracted folder and it's subfolder from lang
if ($success) {
//sending back with success message
Session::flash('success', Lang::get('lang.delete-success'));
return Redirect::back();
} else {
//sending back with error message
Session::flash('fails', Lang::get('lang.lang-doesnot-exist'));
return Redirect::back();
}
} else {
//sending back with error message
Session::flash('fails', Lang::get('lang.active-lang-error'));
return redirect('languages');
}
}
}

43
app/Http/Controllers/Admin/helpdesk/ProfileController.php
View File

@@ -11,33 +11,35 @@ use App\Http\Requests\ProfileRequest;
use App\User;
// classes
use Auth;
use Exception;
use Hash;
use Input;
use Exception;
/**
* ProfileController
* ProfileController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class ProfileController extends Controller {
class ProfileController extends Controller
{
/**
* Create a new controller instance.
*
* @return type void
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Get profile page
* Get profile page.
*
* @return type Response
*/
public function getProfile() {
public function getProfile()
{
try {
$user = Auth::user();
if ($user) {
@@ -51,10 +53,12 @@ class ProfileController extends Controller {
}
/**
* Get profile Edit page
* Get profile Edit page.
*
* @return type Response
*/
public function getProfileedit() {
public function getProfileedit()
{
try {
$user = Auth::user();
if ($user) {
@@ -68,12 +72,15 @@ class ProfileController extends Controller {
}
/**
* Post profile page
* Post profile page.
*
* @param type int $id
* @param type ProfileRequest $request
*
* @return type Response
*/
public function postProfile($id, ProfileRequest $request) {
public function postProfile($id, ProfileRequest $request)
{
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
@@ -98,6 +105,7 @@ class ProfileController extends Controller {
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
@@ -106,22 +114,25 @@ class ProfileController extends Controller {
}
/**
* Post Profile password page
* Post Profile password page.
*
* @param type int $id
* @param type User $user
* @param type ProfilePassword $request
*
* @return type Response
*/
public function postProfilePassword($id, User $user, ProfilePassword $request) {
public function postProfilePassword($id, User $user, ProfilePassword $request)
{
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect('guest')->with('success', 'Password Updated sucessfully');
} else {
return redirect('guest')->with('fails', 'Password was not Updated');
}
}
}

125
app/Http/Controllers/Admin/helpdesk/SettingsController.php
View File

@@ -21,51 +21,55 @@ use App\Model\helpdesk\Settings\Email;
use App\Model\helpdesk\Settings\Responder;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Ticket;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Utility\Date_format;
use App\Model\helpdesk\Utility\Date_time_format;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Utility\Timezones;
use App\Model\helpdesk\Utility\Time_format;
use App\Model\helpdesk\Utility\Timezones;
// classes
use Exception;
use Illuminate\Http\Request;
use Input;
use Exception;
/**
* SettingsController
* SettingsController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class SettingsController extends Controller {
class SettingsController extends Controller
{
/**
* Create a new controller instance.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// $this->smtp();
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Main Settings Page
* Main Settings Page.
*
* @return type view
*/
public function settings() {
public function settings()
{
return view('themes.default1.admin.helpdesk.setting');
}
/**
* @param int $id
* @return Response
* @param $compant instance of company table
*
* get the form for company setting page
*
* @return Response
*/
public function getcompany(Company $company) {
public function getcompany(Company $company)
{
try {
/* fetch the values of company from company table */
$companys = $company->whereId('1')->first();
@@ -78,12 +82,15 @@ class SettingsController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type Company $company
* @param type CompanyRequest $request
*
* @return Response
*/
public function postcompany($id, Company $company, CompanyRequest $request) {
public function postcompany($id, Company $company, CompanyRequest $request)
{
/* fetch the values of company request */
$companys = $company->whereId('1')->first();
if (Input::file('logo')) {
@@ -108,16 +115,19 @@ class SettingsController extends Controller {
}
/**
* get the form for System setting page
* get the form for System setting page.
*
* @param type System $system
* @param type Department $department
* @param type Timezones $timezone
* @param type Date_format $date
* @param type Date_time_format $date_time
* @param type Time_format $time
*
* @return type Response
*/
public function getsystem(System $system, Department $department, Timezones $timezone, Date_format $date, Date_time_format $date_time, Time_format $time) {
public function getsystem(System $system, Department $department, Timezones $timezone, Date_format $date, Date_time_format $date_time, Time_format $time)
{
try {
/* fetch the values of system from system table */
$systems = $system->whereId('1')->first();
@@ -134,12 +144,15 @@ class SettingsController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type System $system
* @param type SystemRequest $request
*
* @return type Response
*/
public function postsystem($id, System $system, SystemRequest $request) {
public function postsystem($id, System $system, SystemRequest $request)
{
try {
// dd($request);
/* fetch the values of system request */
@@ -156,14 +169,17 @@ class SettingsController extends Controller {
}
/**
* get the form for Ticket setting page
* get the form for Ticket setting page.
*
* @param type Ticket $ticket
* @param type Sla_plan $sla
* @param type Help_topic $topic
* @param type Priority $priority
*
* @return type Response
*/
public function getticket(Ticket $ticket, Sla_plan $sla, Help_topic $topic, Ticket_Priority $priority) {
public function getticket(Ticket $ticket, Sla_plan $sla, Help_topic $topic, Ticket_Priority $priority)
{
try {
/* fetch the values of ticket from ticket table */
$tickets = $ticket->whereId('1')->first();
@@ -180,12 +196,15 @@ class SettingsController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type Ticket $ticket
* @param type Request $request
*
* @return type Response
*/
public function postticket($id, Ticket $ticket, Request $request) {
public function postticket($id, Ticket $ticket, Request $request)
{
try {
/* fetch the values of ticket request */
$tickets = $ticket->whereId('1')->first();
@@ -211,13 +230,16 @@ class SettingsController extends Controller {
}
/**
* get the form for Email setting page
* get the form for Email setting page.
*
* @param type Email $email
* @param type Template $template
* @param type Emails $email1
*
* @return type Response
*/
public function getemail(Email $email, Template $template, Emails $email1) {
public function getemail(Email $email, Template $template, Emails $email1)
{
try {
/* fetch the values of email from Email table */
$emails = $email->whereId('1')->first();
@@ -234,12 +256,15 @@ class SettingsController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type Email $email
* @param type EmailRequest $request
*
* @return type Response
*/
public function postemail($id, Email $email, EmailRequest $request) {
public function postemail($id, Email $email, EmailRequest $request)
{
try {
/* fetch the values of email request */
$emails = $email->whereId('1')->first();
@@ -263,8 +288,10 @@ class SettingsController extends Controller {
}
/**
* get the form for Access setting page
* get the form for Access setting page.
*
* @param type Access $access
*
* @return type Response
*/
// public function getaccess(Access $access) {
@@ -280,8 +307,10 @@ class SettingsController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type Access $access
* @param type Request $request
*
* @return type Response
*/
// public function postaccess(Access $access, Request $request) {
@@ -310,11 +339,14 @@ class SettingsController extends Controller {
// }
/**
* get the form for Responder setting page
* get the form for Responder setting page.
*
* @param type Responder $responder
*
* @return type Response
*/
public function getresponder(Responder $responder) {
public function getresponder(Responder $responder)
{
try {
/* fetch the values of responder from responder table */
$responders = $responder->whereId('1')->first();
@@ -327,11 +359,14 @@ class SettingsController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type Responder $responder
* @param type Request $request
*
* @return type
*/
public function postresponder(Responder $responder, Request $request) {
public function postresponder(Responder $responder, Request $request)
{
try {
/* fetch the values of responder request */
$responders = $responder->whereId('1')->first();
@@ -353,11 +388,14 @@ class SettingsController extends Controller {
}
/**
* get the form for Alert setting page
* get the form for Alert setting page.
*
* @param type Alert $alert
*
* @return type Response
*/
public function getalert(Alert $alert) {
public function getalert(Alert $alert)
{
try {
/* fetch the values of alert from alert table */
$alerts = $alert->whereId('1')->first();
@@ -370,12 +408,15 @@ class SettingsController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type $id
* @param type Alert $alert
* @param type Request $request
*
* @return type Response
*/
public function postalert($id, Alert $alert, Request $request) {
public function postalert($id, Alert $alert, Request $request)
{
try {
/* fetch the values of alert request */
$alerts = $alert->whereId('1')->first();
@@ -435,33 +476,41 @@ class SettingsController extends Controller {
}
/**
* To display the list of ratings in the system
* To display the list of ratings in the system.
*
* @return type View
*/
public function RatingSettings() {
public function RatingSettings()
{
$ratings = DB::table('settings_ratings')->get();
return view('themes.default1.admin.helpdesk.settings.ratings', compact('ratings'));
}
/**
* To store rating data
* To store rating data.
*
* @return type Redirect
*/
public function PostRatingSettings($slug) {
public function PostRatingSettings($slug)
{
$name = Input::get('rating_name');
$publish = Input::get('publish');
$modify = Input::get('modify');
DB::table('settings_ratings')->whereSlug($slug)->update(array('rating_name' => $name, 'publish' => $publish, 'modify' => $modify));
DB::table('settings_ratings')->whereSlug($slug)->update(['rating_name' => $name, 'publish' => $publish, 'modify' => $modify]);
return redirect()->back()->with('success', 'Successfully updated');
}
/**
* To delete a type of rating
* To delete a type of rating.
*
* @return type Redirect
*/
public function RatingDelete($slug) {
public function RatingDelete($slug)
{
DB::table('settings_ratings')->whereSlug($slug)->delete();
return redirect()->back()->with('success', 'Successfully Deleted');
}
}

61
app/Http/Controllers/Admin/helpdesk/SlaController.php
View File

@@ -15,29 +15,32 @@ use DB;
use Exception;
/**
* SlaController
* SlaController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class SlaController extends Controller {
class SlaController extends Controller
{
/**
* Create a new controller instance.
*
* @return type void
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
*
* @param type Sla_plan $sla
*
* @return type Response
*/
public function index(Sla_plan $sla) {
public function index(Sla_plan $sla)
{
try {
/* Declare a Variable $slas to store all Values From Sla_plan Table */
$slas = $sla->get();
@@ -50,9 +53,11 @@ class SlaController extends Controller {
/**
* Show the form for creating a new resource.
*
* @return type Response
*/
public function create() {
public function create()
{
try {
/* Direct to Create Page */
return view('themes.default1.admin.helpdesk.manage.sla.create');
@@ -63,11 +68,14 @@ class SlaController extends Controller {
/**
* Store a newly created resource in storage.
*
* @param type Sla_plan $sla
* @param type SlaRequest $request
*
* @return type Response
*/
public function store(Sla_plan $sla, SlaRequest $request) {
public function store(Sla_plan $sla, SlaRequest $request)
{
try {
/* Fill the request values to Sla_plan Table */
/* Check whether function success or not */
@@ -82,15 +90,19 @@ class SlaController extends Controller {
/**
* Show the form for editing the specified resource.
*
* @param type int $id
* @param type Sla_plan $sla
*
* @return type Response
*/
public function edit($id, Sla_plan $sla) {
public function edit($id, Sla_plan $sla)
{
try {
/* Direct to edit page along values of perticular field using Id */
$slas = $sla->whereId($id)->first();
$slas->get();
return view('themes.default1.admin.helpdesk.manage.sla.edit', compact('slas'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -99,12 +111,15 @@ class SlaController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type Sla_plan $sla
* @param type SlaUpdate $request
*
* @return type Response
*/
public function update($id, Sla_plan $sla, SlaUpdate $request) {
public function update($id, Sla_plan $sla, SlaUpdate $request)
{
try {
/* Fill values to selected field using Id except Check box */
$slas = $sla->whereId($id)->first();
@@ -125,11 +140,14 @@ class SlaController extends Controller {
/**
* Remove the specified resource from storage.
*
* @param type int $id
* @param type Sla_plan $sla
*
* @return type Response
*/
public function destroy($id, Sla_plan $sla) {
public function destroy($id, Sla_plan $sla)
{
$default_sla = Ticket::where('id', '=', '1')->first();
if ($default_sla->sla == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
@@ -137,35 +155,35 @@ class SlaController extends Controller {
$tickets = DB::table('tickets')->where('sla', '=', $id)->update(['sla' => $default_sla->sla]);
if ($tickets > 0) {
if ($tickets > 1) {
$text_tickets = "Tickets";
$text_tickets = 'Tickets';
} else {
$text_tickets = "Ticket";
$text_tickets = 'Ticket';
}
$ticket = '<li>'.$tickets.' '.$text_tickets.' have been moved to default SLA</li>';
} else {
$ticket = "";
$ticket = '';
}
$dept = DB::table('department')->where('sla', '=', $id)->update(['sla' => $default_sla->sla]);
if ($dept > 0) {
if ($dept > 1) {
$text_dept = "Emails";
$text_dept = 'Emails';
} else {
$text_dept = "Email";
$text_dept = 'Email';
}
$dept = '<li>Associated department have been moved to default SLA</li>';
} else {
$dept = "";
$dept = '';
}
$topic = DB::table('help_topic')->where('sla_plan', '=', $id)->update(['sla_plan' => $default_sla->sla]);
if ($topic > 0) {
if ($topic > 1) {
$text_topic = "Emails";
$text_topic = 'Emails';
} else {
$text_topic = "Email";
$text_topic = 'Email';
}
$topic = '<li>Associated Help Topic have been moved to default SLA</li>';
} else {
$topic = "";
$topic = '';
}
$message = $ticket.$dept.$topic;
/* Delete a perticular field from the database by delete() using Id */
@@ -181,5 +199,4 @@ class SlaController extends Controller {
}
}
}
}

50
app/Http/Controllers/Admin/helpdesk/TeamController.php
View File

@@ -16,35 +16,39 @@ use DB;
use Exception;
/**
* TeamController
* TeamController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class TeamController extends Controller {
class TeamController extends Controller
{
/**
* Create a new controller instance.
*
* @return type void
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
$this->middleware('roles');
}
/**
* get Index page
* get Index page.
*
* @param type Teams $team
* @param type Assign_team_agent $assign_team_agent
*
* @return type Response
*/
public function index(Teams $team, Assign_team_agent $assign_team_agent) {
public function index(Teams $team, Assign_team_agent $assign_team_agent)
{
try {
$teams = $team->get();
/* find out the Number of Members in the Team */
$id = $teams->lists('id');
$assign_team_agent = $assign_team_agent->get();
return view('themes.default1.admin.helpdesk.agent.teams.index', compact('assign_team_agent', 'teams'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -53,12 +57,16 @@ class TeamController extends Controller {
/**
* Show the form for creating a new resource.
*
* @param type User $user
*
* @return type Response
*/
public function create(User $user) {
public function create(User $user)
{
try {
$user = $user->get();
return view('themes.default1.admin.helpdesk.agent.teams.create', compact('user'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -67,12 +75,14 @@ class TeamController extends Controller {
/**
* Store a newly created resource in storage.
*
* @param type Teams $team
* @param type TeamRequest $request
*
* @return type Response
*/
public function store(Teams $team, TeamRequest $request) {
public function store(Teams $team, TeamRequest $request)
{
if ($request->team_lead) {
$team_lead = $request->team_lead;
} else {
@@ -92,18 +102,22 @@ class TeamController extends Controller {
/**
* Show the form for editing the specified resource.
*
* @param type $id
* @param type User $user
* @param type Assign_team_agent $assign_team_agent
* @param type Teams $team
*
* @return type Response
*/
public function edit($id, User $user, Assign_team_agent $assign_team_agent, Teams $team) {
public function edit($id, User $user, Assign_team_agent $assign_team_agent, Teams $team)
{
try {
$user = $user->whereId($id)->first();
$teams = $team->whereId($id)->first();
$agent_team = $assign_team_agent->where('team_id', $id)->get();
$agent_id = $agent_team->lists('agent_id', 'agent_id');
return view('themes.default1.admin.helpdesk.agent.teams.edit', compact('agent_id', 'user', 'teams', 'allagents'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -112,13 +126,15 @@ class TeamController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type Teams $team
* @param type TeamUpdate $request
*
* @return type Response
*/
public function update($id, Teams $team, TeamUpdate $request) {
public function update($id, Teams $team, TeamUpdate $request)
{
$teams = $team->whereId($id)->first();
//updating check box
if ($request->team_lead) {
@@ -146,12 +162,15 @@ class TeamController extends Controller {
/**
* Remove the specified resource from storage.
*
* @param type int $id
* @param type Teams $team
* @param type Assign_team_agent $assign_team_agent
*
* @return type Response
*/
public function destroy($id, Teams $team, Assign_team_agent $assign_team_agent) {
public function destroy($id, Teams $team, Assign_team_agent $assign_team_agent)
{
try {
$assign_team_agent->where('team_id', $id)->delete();
$teams = $team->whereId($id)->first();
@@ -165,5 +184,4 @@ class TeamController extends Controller {
return redirect('teams')->with('fails', 'Teams can not Delete'.'<li>'.$e->errorInfo[2].'</li>');
}
}
}

110
app/Http/Controllers/Admin/helpdesk/TemplateController.php
View File

@@ -3,9 +3,9 @@
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\TemplateRequest;
use App\Http\Requests\helpdesk\TemplateUdate;
@@ -14,25 +14,25 @@ use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Email\Template;
use App\Model\helpdesk\Utility\Languages;
// classes
use Illuminate\Http\Request;
use Mail;
use Exception;
use Illuminate\Http\Request;
use Input;
use Mail;
/**
* TemplateController
* TemplateController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class TemplateController extends Controller {
class TemplateController extends Controller
{
/**
* Create a new controller instance.
*
* @return type void
*/
public function __construct(PhpMailController $PhpMailController) {
public function __construct(PhpMailController $PhpMailController)
{
$this->PhpMailController = $PhpMailController;
SettingsController::smtp();
$this->middleware('auth');
@@ -41,12 +41,16 @@ class TemplateController extends Controller {
/**
* Display a listing of the resource.
*
* @param type Template $template
*
* @return type Response
*/
public function index(Template $template) {
public function index(Template $template)
{
try {
$templates = $template->get();
return view('themes.default1.admin.helpdesk.emails.template.index', compact('templates'));
} catch (Exception $e) {
return view('404');
@@ -55,14 +59,18 @@ class TemplateController extends Controller {
/**
* Show the form for creating a new resource.
*
* @param type Languages $language
* @param type Template $template
*
* @return type Response
*/
public function create(Languages $language, Template $template) {
public function create(Languages $language, Template $template)
{
try {
$templates = $template->get();
$languages = $language->get();
return view('themes.default1.admin.helpdesk.emails.template.create', compact('languages', 'templates'));
} catch (Exception $e) {
return view('404');
@@ -71,11 +79,14 @@ class TemplateController extends Controller {
/**
* Store a newly created resource in storage.
*
* @param type Template $template
* @param type TemplateRequest $request
*
* @return type Response
*/
public function store(Template $template, TemplateRequest $request) {
public function store(Template $template, TemplateRequest $request)
{
try {
/* Check whether function success or not */
if ($template->fill($request->input())->save() == true) {
@@ -93,46 +104,57 @@ class TemplateController extends Controller {
/**
* Display the specified resource.
*
* @param int $id
*
* @return Response
*/
public function show($id) {
public function show($id)
{
//
}
/**
* Show the form for editing the specified resource.
*
* @param type $id
* @param type Template $template
* @param type Languages $language
*
* @return type Response
*/
public function listdirectories() {
public function listdirectories()
{
$path = '../resources/views/emails/';
$directories = scandir($path);
$directory = str_replace('/', '-', $path);
return view('themes.default1.admin.helpdesk.emails.template.listdirectories', compact('directories', 'directory'));
}
public function listtemplates($template, $path) {
public function listtemplates($template, $path)
{
$paths = str_replace('-', '/', $path);
$directory2 = $paths.$template;
$templates = scandir($directory2);
$directory = str_replace('/', '-', $directory2.'/');
return view('themes.default1.admin.helpdesk.emails.template.listtemplates', compact('templates', 'directory'));
}
public function readtemplate($template, $path) {
public function readtemplate($template, $path)
{
$directory = str_replace('-', '/', $path);
$handle = fopen($directory . $template, "r");
$handle = fopen($directory.$template, 'r');
$contents = fread($handle, filesize($directory.$template));
fclose($handle);
return view('themes.default1.admin.helpdesk.emails.template.readtemplates', compact('contents', 'template', 'path'));
}
public function createtemplate() {
public function createtemplate()
{
$directory = '../resources/views/emails/';
$fname = Input::get('folder_name');
$filename = $directory.$fname;
@@ -150,8 +172,9 @@ class TemplateController extends Controller {
$files = array_filter(scandir($directory.'default'));
foreach ($files as $file) {
if ($file === '.' or $file === '..')
if ($file === '.' or $file === '..') {
continue;
}
if (!is_dir($file)) {
// $file_to_go = str_replace("code/resources/views/emails/",'code/resources/views/emails/'.$fname,$file);
$destination = $directory.$fname.'/';
@@ -159,18 +182,22 @@ class TemplateController extends Controller {
copy($directory.'default/'.$file, $destination.$file);
}
}
return \Redirect::back()->with('success', 'Successfully copied');
}
public function writetemplate($template, $path) {
public function writetemplate($template, $path)
{
$directory = str_replace('-', '/', $path);
$b = Input::get('templatedata');
file_put_contents($directory.$template, print_r($b, true));
return \Redirect::back()->with('success', 'Successfully updated');
}
public function deletetemplate($template, $path) {
public function deletetemplate($template, $path)
{
$directory = str_replace('-', '/', $path);
$dir = $directory.$template;
$status = \DB::table('settings_email')->first();
@@ -180,26 +207,31 @@ class TemplateController extends Controller {
if (is_dir($dir)) {
$objects = scandir($dir);
foreach ($objects as $object) {
if ($object != "." && $object != "..") {
unlink($dir . "/" . $object);
if ($object != '.' && $object != '..') {
unlink($dir.'/'.$object);
}
}
rmdir($dir);
} else {
rmdir($dir);
}
return \Redirect::back()->with('success', 'Successfully Deleted');
}
public function activateset($setname) {
\DB::table('settings_email')->update(array('template' => $setname));
public function activateset($setname)
{
\DB::table('settings_email')->update(['template' => $setname]);
return \Redirect::back()->with('success', 'You have Successfully Activated this Set');
}
public function edit($id, Template $template, Languages $language) {
public function edit($id, Template $template, Languages $language)
{
try {
$templates = $template->whereId($id)->first();
$languages = $language->get();
return view('themes.default1.admin.helpdesk.emails.template.edit', compact('templates', 'languages'));
} catch (Exception $e) {
return view('404');
@@ -208,12 +240,15 @@ class TemplateController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type Template $template
* @param type TemplateUdate $request
*
* @return type Response
*/
public function update($id, Template $template, TemplateUdate $request) {
public function update($id, Template $template, TemplateUdate $request)
{
try {
//TODO validation
$templates = $template->whereId($id)->first();
@@ -233,11 +268,14 @@ class TemplateController extends Controller {
/**
* Remove the specified resource from storage.
*
* @param type int $id
* @param type Template $template
*
* @return type Response
*/
public function destroy($id, Template $template) {
public function destroy($id, Template $template)
{
try {
$templates = $template->whereId($id)->first();
/* Check whether function success or not */
@@ -256,12 +294,16 @@ class TemplateController extends Controller {
/**
* Form for Email connection checking.
*
* @param type Emails $email
*
* @return type Response
*/
public function formDiagno(Emails $email) {
public function formDiagno(Emails $email)
{
try {
$emails = $email->get();
return view('themes.default1.admin.helpdesk.emails.template.formDiagno', compact('emails'));
} catch (Exception $e) {
return view('404');
@@ -269,11 +311,14 @@ class TemplateController extends Controller {
}
/**
* function to send emails
* function to send emails.
*
* @param type Request $request
*
* @return type
*/
public function postDiagno(Request $request) {
public function postDiagno(Request $request)
{
$email = $request->input('to');
if ($email == null) {
return redirect('getdiagno')->with('fails', 'Please provide E-mail address !');
@@ -283,5 +328,4 @@ class TemplateController extends Controller {
return redirect('getdiagno')->with('success', 'Please check your mail. An E-mail has been sent to your E-mail address');
}
}

16
app/Http/Controllers/Admin/helpdesk/ThreadController.php
View File

@@ -11,21 +11,22 @@ use App\Model\helpdesk\Ticket_thread;
use Exception;
/**
* ThreadController
* ThreadController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class ThreadController extends Controller {
class ThreadController extends Controller
{
/**
* get the values from ticket_thread Table and direct to view page
* get the values from ticket_thread Table and direct to view page.
*
* @param type Ticket_thread $thread
* @param type Priority $priority
*
* @return type Response
*/
public function getTickets(Ticket_thread $thread, Priority $priority) {
public function getTickets(Ticket_thread $thread, Priority $priority)
{
try {
/* get the values of Ticket_thread from Ticket_thread Table */
$threads = $thread->get();
@@ -37,5 +38,4 @@ class ThreadController extends Controller {
return view('404');
}
}
}

57
app/Http/Controllers/Agent/helpdesk/CannedController.php
View File

@@ -14,25 +14,25 @@ use App\User;
use Exception;
/**
* CannedController
* CannedController.
*
* This controller is for all the functionalities of Canned response for Agents in the Agent Panel
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class CannedController extends Controller {
class CannedController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking authentication
$this->middleware('auth');
// checking if role is agent
@@ -41,27 +41,34 @@ class CannedController extends Controller {
/**
* Display a listing of the Canned Responses.
*
* @return type View
*/
public function index() {
public function index()
{
return view('themes.default1.agent.helpdesk.canned.index');
}
/**
* Show the form for creating a new Canned Response
* Show the form for creating a new Canned Response.
*
* @return type View
*/
public function create() {
public function create()
{
return view('themes.default1.agent.helpdesk.canned.create');
}
/**
* Store a newly created Canned Response.
*
* @param type CannedRequest $request
* @param type Canned $canned
*
* @return type Redirect
*/
public function store(CannedRequest $request, Canned $canned) {
public function store(CannedRequest $request, Canned $canned)
{
// fetching all the requested inputs
$canned->user_id = \Auth::user()->id;
$canned->title = $request->input('title');
@@ -69,6 +76,7 @@ class CannedController extends Controller {
try {
// saving inputs
$canned->save();
return redirect()->route('canned.list')->with('success', 'Added Successfully');
} catch (Exception $e) {
return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
@@ -77,24 +85,31 @@ class CannedController extends Controller {
/**
* Show the form for editing the Canned Response.
*
* @param type $id
* @param type Canned $canned
*
* @return type View
*/
public function edit($id, Canned $canned) {
public function edit($id, Canned $canned)
{
// fetching requested canned response
$canned = $canned->where('user_id', '=', \Auth::user()->id)->where('id', '=', $id)->first();
return view('themes.default1.agent.helpdesk.canned.edit', compact('canned'));
}
/**
* Update the Canned Response in database.
*
* @param type $id
* @param type CannedUpdateRequest $request
* @param type Canned $canned
*
* @return type Redirect
*/
public function update($id, CannedUpdateRequest $request, Canned $canned) {
public function update($id, CannedUpdateRequest $request, Canned $canned)
{
/* select the field where id = $id(request Id) */
$canned = $canned->where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
// fetching all the requested inputs
@@ -104,6 +119,7 @@ class CannedController extends Controller {
try {
// saving inputs
$canned->save();
return redirect()->route('canned.list')->with('success', 'Updated Successfully');
} catch (Exception $e) {
return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
@@ -112,11 +128,14 @@ class CannedController extends Controller {
/**
* Delete the Canned Response from storage.
*
* @param type $id
* @param type Canned $canned
*
* @return type Redirect
*/
public function destroy($id, Canned $canned) {
public function destroy($id, Canned $canned)
{
/* select the field where id = $id(request Id) */
$canned = $canned->whereId($id)->first();
/* delete the selected field */
@@ -133,20 +152,22 @@ class CannedController extends Controller {
/**
* Fetch Canned Response in the ticket detail page.
*
* @param type $id
*
* @return type json
*/
public function get_canned($id) {
public function get_canned($id)
{
// checking for the canned response with requested value
if ($id != "zzz") {
if ($id != 'zzz') {
// fetching canned response
$canned = Canned::where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
$msg = $canned->message;
} else {
$msg = "";
$msg = '';
}
// returning the canned response in JSON format
return \Response::json($msg);
}
}

44
app/Http/Controllers/Agent/helpdesk/DashboardController.php
View File

@@ -5,35 +5,32 @@ namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Email\Emails;
use App\User;
// classes
use DB;
use View;
use Auth;
use DB;
use Exception;
use View;
/**
* DashboardController
* This controlleris used to fetch dashboard in the agent panel
* This controlleris used to fetch dashboard in the agent panel.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class DashboardController extends Controller {
class DashboardController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking for authentication
$this->middleware('auth');
// checking if the role is agent
@@ -41,10 +38,12 @@ class DashboardController extends Controller {
}
/**
* Get the dashboard page
* Get the dashboard page.
*
* @return type view
*/
public function index() {
public function index()
{
// if(Auth::user()->role == "user"){
// return \Redirect::route('home');
// }
@@ -56,10 +55,12 @@ class DashboardController extends Controller {
}
/**
* Fetching dashboard graph data to implement graph
* Fetching dashboard graph data to implement graph.
*
* @return type Json
*/
public function ChartData($date111 = "", $date122 = "") {
public function ChartData($date111 = '', $date122 = '')
{
$date11 = strtotime($date122);
$date12 = strtotime($date111);
if ($date11 && $date12) {
@@ -67,14 +68,14 @@ class DashboardController extends Controller {
$date1 = $date11;
} else {
// generating current date
$date2 = strtotime(Date('Y-m-d'));
$date3 = Date('Y-m-d');
$date2 = strtotime(date('Y-m-d'));
$date3 = date('Y-m-d');
$format = 'Y-m-d';
// generating a date range of 1 month
$date1 = strtotime(Date($format, strtotime('-1 month' . $date3)));
$date1 = strtotime(date($format, strtotime('-1 month'.$date3)));
}
$return = "";
$last = "";
$return = '';
$last = '';
for ($i = $date1; $i <= $date2; $i = $i + 86400) {
$thisDate = date('Y-m-d', $i);
@@ -99,5 +100,4 @@ class DashboardController extends Controller {
// ->get();
// return $ticketlist;
}
}

99
app/Http/Controllers/Agent/helpdesk/MailController.php
View File

@@ -3,57 +3,50 @@
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App;
// models
use App\User;
use App\Http\Controllers\Controller;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Settings\Email;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Ticket;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Utility\MailboxProtocol;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_source;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
// classes
use PhpImap\Mailbox as ImapMailbox;
use PhpImap\IncomingMail;
use PhpImap\IncomingMailAttachment;
use \ForceUTF8\Encoding;
use App;
use DB;
use App\Model\helpdesk\Utility\MailboxProtocol;
use Crypt;
use Schedule;
use File;
use Artisan;
use Exception;
use ForceUTF8\Encoding;
use PhpImap\Mailbox as ImapMailbox;
/**
* MailController
* MailController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class MailController extends Controller {
class MailController extends Controller
{
/**
* constructor
* Create a new controller instance.
*
* @param type TicketController $TicketController
*/
public function __construct(TicketController $TicketController) {
public function __construct(TicketController $TicketController)
{
$this->TicketController = $TicketController;
}
/**
* Reademails
* Reademails.
*
* @return type
*/
public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket) {
public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket)
{
// $path_url = $system->first()->url;
if ($settings_email->first()->email_fetching == 1) {
if ($settings_email->first()->all_emails == 1) {
@@ -89,8 +82,8 @@ class MailController extends Controller {
$imap_config = '{'.$host.':'.$port.$protocol.'}INBOX';
$password = Crypt::decrypt($e_mail->password);
$mailbox = new ImapMailbox($imap_config, $e_mail->email_address, $password, __DIR__);
$mails = array();
$mailsIds = $mailbox->searchMailBox('SINCE ' . date('d-M-Y', strtotime("-1 day")));
$mails = [];
$mailsIds = $mailbox->searchMailBox('SINCE '.date('d-M-Y', strtotime('-1 day')));
if (!$mailsIds) {
die('Mailbox is empty');
}
@@ -112,15 +105,15 @@ class MailController extends Controller {
}
$date = $mail->date;
$datetime = $overview[0]->date;
$date_time = explode(" ", $datetime);
$date = $date_time[1] . "-" . $date_time[2] . "-" . $date_time[3] . " " . $date_time[4];
$date_time = explode(' ', $datetime);
$date = $date_time[1].'-'.$date_time[2].'-'.$date_time[3].' '.$date_time[4];
$date = date('Y-m-d H:i:s', strtotime($date));
// dd($date);
if (isset($mail->subject)) {
$subject = $mail->subject;
} else {
$subject = "No Subject";
$subject = 'No Subject';
}
// dd($subject);
@@ -128,7 +121,7 @@ class MailController extends Controller {
$fromaddress = $mail->fromAddress;
$ticket_source = Ticket_source::where('name', '=', 'email')->first();
$source = $ticket_source->id;
$phone = "";
$phone = '';
$assign = $get_helptopic->auto_assign;
$form_data = null;
@@ -141,7 +134,7 @@ class MailController extends Controller {
$thread_id = $thread_id;
foreach ($mail->getAttachments() as $attachment) {
$support = "support";
$support = 'support';
// echo $_SERVER['DOCUMENT_ROOT'];
$dir_img_paths = __DIR__;
$dir_img_path = explode('/code', $dir_img_paths);
@@ -159,28 +152,28 @@ class MailController extends Controller {
$string = str_replace('-', '', $attachment->name);
$filename = explode('src', $attachment->filePath);
$filename = str_replace('\\', '', $filename);
$body = str_replace("cid:" . $imageid, $filepath[1], $body);
$body = str_replace('cid:'.$imageid, $filepath[1], $body);
$pos = strpos($body, $filepath[1]);
if ($pos == false) {
if ($settings_email->first()->attachment == 1) {
$upload = new Ticket_attachments;
$upload = new Ticket_attachments();
$upload->file = $file_data;
$upload->thread_id = $thread_id;
$upload->name = $filepath[1];
$upload->type = $ext;
$upload->size = $filesize;
$upload->poster = "ATTACHMENT";
$upload->poster = 'ATTACHMENT';
$upload->save();
}
} else {
$upload = new Ticket_attachments;
$upload = new Ticket_attachments();
$upload->file = $file_data;
$upload->thread_id = $thread_id;
$upload->name = $filepath[1];
$upload->type = $ext;
$upload->size = $filesize;
$upload->poster = "INLINE";
$upload->poster = 'INLINE';
$upload->save();
}
unlink($path);
@@ -198,35 +191,45 @@ class MailController extends Controller {
}
/**
* separate reply
* separate reply.
*
* @param type $body
*
* @return type string
*/
public function separate_reply($body) {
public function separate_reply($body)
{
$body2 = explode('---Reply above this line---', $body);
$body3 = $body2[0];
return $body3;
}
/**
* Decode Imap text
* Decode Imap text.
*
* @param type $str
*
* @return type string
*/
public function decode_imap_text($str) {
public function decode_imap_text($str)
{
$result = '';
$decode_header = imap_mime_header_decode($str);
foreach ($decode_header AS $obj) {
foreach ($decode_header as $obj) {
$result .= htmlspecialchars(rtrim($obj->text, "\t"));
}
return $result;
}
/**
* fetch_attachments
* fetch_attachments.
*
* @return type
*/
public function fetch_attachments() {
public function fetch_attachments()
{
$uploads = Upload::all();
foreach ($uploads as $attachment) {
$image = @imagecreatefromstring($attachment->file);
@@ -240,11 +243,14 @@ class MailController extends Controller {
}
/**
* function to load data
* function to load data.
*
* @param type $id
*
* @return type file
*/
public function get_data($id) {
public function get_data($id)
{
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('id', '=', $id)->get();
foreach ($attachments as $attachment) {
header('Content-type: application/'.$attachment->type.'');
@@ -253,5 +259,4 @@ class MailController extends Controller {
echo $attachment->file;
}
}
}

69
app/Http/Controllers/Agent/helpdesk/NotificationController.php
View File

@@ -5,38 +5,35 @@ namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// Model
use App\User;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Utility\Log_notification;
use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\settings\Email;
use App\Model\helpdesk\Utility\Log_notification;
use App\User;
// classes
use Exception;
/**
* NotificationController
* This controller is used to send daily notifications
* This controller is used to send daily notifications.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class NotificationController extends Controller {
class NotificationController extends Controller
{
/**
* This function is for sending daily report/notification about the system
* This function is for sending daily report/notification about the system.
* */
public function send_notification() {
public function send_notification()
{
//fetching email settings
$email = Email::where('id', '=', '1')->first();
// checking if the daily notification is enabled or not
if ($email->notification_cron == 1) {
// checking if current date is equal to the last entered daily notification log
$notification = Log_notification::where('log', '=', 'NOT-1')->orderBy('id', 'DESC')->first();
$date = explode(" ", $notification->created_at);
if (Date('Y-m-d') == $date[0]) {
$date = explode(' ', $notification->created_at);
if (date('Y-m-d') == $date[0]) {
} else {
// creating a daily notification log
Log_notification::create(['log' => 'NOT-1']);
@@ -54,17 +51,20 @@ class NotificationController extends Controller {
}
/**
* Admin Notification/Report
* Admin Notification/Report.
*
* @param company
*
* @return mail
* */
public function send_notification_to_admin($company) {
public function send_notification_to_admin($company)
{
// get all admin users
$users = User::where('role', '=', 'admin')->get();
foreach ($users as $user) {
// Send notification details to admin
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
$user_name = $user->first_name.' '.$user->last_name;
\Mail::send('emails.notifications.admin', ['company' => $company, 'name' => $user_name], function ($message) use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company.' Daily Report ');
});
@@ -72,10 +72,12 @@ class NotificationController extends Controller {
}
/**
* Department Manager Notification/Report
* Department Manager Notification/Report.
*
* @return mail
* */
public function send_notification_to_manager($company) {
public function send_notification_to_manager($company)
{
// get all department managers
$depts = Department::all();
foreach ($depts as $dept) {
@@ -85,7 +87,7 @@ class NotificationController extends Controller {
foreach ($users as $user) {
// Send notification details to manager of a department
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
$user_name = $user->first_name.' '.$user->last_name;
\Mail::send('emails.notifications.manager', ['company' => $company, 'name' => $user_name, 'dept_id' => $dept->id, 'dept_name' => $dept->name], function ($message) use ($email, $user_name, $company, $dept_name) {
$message->to($email, $user_name)->subject($company.' Daily Report for department manager of '.$dept_name.' department.');
});
@@ -95,10 +97,12 @@ class NotificationController extends Controller {
}
/**
* Team Lead Notification/Report
* Team Lead Notification/Report.
*
* @return mail
* */
public function send_notification_to_team_lead($company) {
public function send_notification_to_team_lead($company)
{
// get all Team leads
$teams = Teams::all();
foreach ($teams as $team) {
@@ -108,7 +112,7 @@ class NotificationController extends Controller {
foreach ($users as $user) {
// Send notification details to team lead
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
$user_name = $user->first_name.' '.$user->last_name;
\Mail::send('emails.notifications.lead', ['company' => $company, 'name' => $user_name, 'team_id' => $team->id], function ($message) use ($email, $user_name, $company, $team_name) {
$message->to($email, $user_name)->subject($company.' Daily Report for Team Lead of team '.$team_name);
});
@@ -118,16 +122,18 @@ class NotificationController extends Controller {
}
/**
* Agent Notification/Report
* Agent Notification/Report.
*
* @return mail
* */
public function send_notification_to_agent($company) {
public function send_notification_to_agent($company)
{
// get all agents users
$users = User::where('role', '=', 'agent')->get();
foreach ($users as $user) {
// Send notification details to all the agents
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
$user_name = $user->first_name.' '.$user->last_name;
\Mail::send('emails.notifications.agent', ['company' => $company, 'name' => $user_name, 'user_id' => 1], function ($message) use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company.' Daily Report for Agents');
});
@@ -135,18 +141,21 @@ class NotificationController extends Controller {
}
/**
* Fetching company name
* Fetching company name.
*
* @return type variable
*/
public function company() {
public function company()
{
// fetching comapny model
$company = Company::Where('id', '=', '1')->first();
// fetching company name
if ($company->company_name == null) {
$company = "Support Center";
$company = 'Support Center';
} else {
$company = $company->company_name;
}
return $company;
}

66
app/Http/Controllers/Agent/helpdesk/OrganizationController.php
View File

@@ -6,13 +6,11 @@ namespace App\Http\Controllers\Agent\helpdesk;
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\OrganizationRequest;
/* include organization model */
use App\Http\Requests\helpdesk\OrganizationUpdate;
// models
/* Define OrganizationRequest to validate the create form */
use App\Model\helpdesk\Agent_panel\Organization;
/* Define OrganizationUpdate to validate the create form */
use App\Model\helpdesk\Agent_panel\User_org;
// classes
@@ -22,21 +20,21 @@ use Exception;
* OrganizationController
* This controller is used to CRUD organization detail.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class OrganizationController extends Controller {
class OrganizationController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking for authentication
$this->middleware('auth');
// checking if the role is agent
@@ -45,10 +43,13 @@ class OrganizationController extends Controller {
/**
* Display a listing of the resource.
*
* @param type Organization $org
*
* @return type Response
*/
public function index() {
public function index()
{
try {
/* get all values of table organization */
return view('themes.default1.agent.helpdesk.organization.index');
@@ -58,10 +59,12 @@ class OrganizationController extends Controller {
}
/**
* This function is used to display the list of Organizations
* This function is used to display the list of Organizations.
*
* @return datatable
*/
public function org_list() {
public function org_list()
{
// chumper datable package call to display Advance datatable
return \Datatable::collection(Organization::all())
/* searchable name */
@@ -77,16 +80,19 @@ class OrganizationController extends Controller {
} else {
$orgname = $model->name;
}
return $orgname;
})
/* column website */
->addColumn('website', function ($model) {
$website = $model->website;
return $website;
})
/* column phone number */
->addColumn('phone', function ($model) {
$phone = $model->phone;
return $phone;
})
/* column action buttons */
@@ -117,9 +123,11 @@ class OrganizationController extends Controller {
/**
* Show the form for creating a new organization.
*
* @return type Response
*/
public function create() {
public function create()
{
try {
return view('themes.default1.agent.helpdesk.organization.create');
} catch (Exception $e) {
@@ -129,11 +137,14 @@ class OrganizationController extends Controller {
/**
* Store a newly created organization in storage.
*
* @param type Organization $org
* @param type OrganizationRequest $request
*
* @return type Redirect
*/
public function store(Organization $org, OrganizationRequest $request) {
public function store(Organization $org, OrganizationRequest $request)
{
try {
/* Insert the all input request to organization table */
/* Check whether function success or not */
@@ -152,11 +163,14 @@ class OrganizationController extends Controller {
/**
* Display the specified organization.
*
* @param type $id
* @param type Organization $org
*
* @return type view
*/
public function show($id, Organization $org) {
public function show($id, Organization $org)
{
try {
/* select the field by id */
$orgs = $org->whereId($id)->first();
@@ -169,11 +183,14 @@ class OrganizationController extends Controller {
/**
* Show the form for editing the specified organization.
*
* @param type $id
* @param type Organization $org
*
* @return type view
*/
public function edit($id, Organization $org) {
public function edit($id, Organization $org)
{
try {
/* select the field by id */
$orgs = $org->whereId($id)->first();
@@ -186,12 +203,15 @@ class OrganizationController extends Controller {
/**
* Update the specified organization in storage.
*
* @param type $id
* @param type Organization $org
* @param type OrganizationUpdate $request
*
* @return type Redirect
*/
public function update($id, Organization $org, OrganizationUpdate $request) {
public function update($id, Organization $org, OrganizationUpdate $request)
{
/* select the field by id */
$orgs = $org->whereId($id)->first();
@@ -213,10 +233,13 @@ class OrganizationController extends Controller {
/**
* Delete a specified organization from storage.
*
* @param type int $id
*
* @return type Redirect
*/
public function destroy($id, Organization $org, User_org $user_org) {
public function destroy($id, Organization $org, User_org $user_org)
{
/* select the field by id */
$orgs = $org->whereId($id)->first();
@@ -237,11 +260,14 @@ class OrganizationController extends Controller {
}
/**
* Soring an organization head
* Soring an organization head.
*
* @param type $id
*
* @return type boolean
*/
public function Head_Org($id) {
public function Head_Org($id)
{
// get the user to make organization head
$head_user = \Input::get('user');
// get an instance of the selected organization
@@ -249,7 +275,7 @@ class OrganizationController extends Controller {
$org_head->head = $head_user;
// save the user to organization head
$org_head->save();
return 1;
}
}

52
app/Http/Controllers/Agent/helpdesk/Ticket2Controller.php
View File

@@ -3,56 +3,39 @@
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\SettingsController;use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\CreateTicketRequest;
use App\Http\Requests\helpdesk\TicketRequest;
use App\Http\Requests\helpdesk\TicketEditRequest;
// models
use App\Model\helpdesk\Email\Banlist;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Alert;
use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Agent\Department;
use App\User;
// classes
use Auth;
use Hash;
use Input;
use Mail;
use PDF;
/**
* TicketController2
* TicketController2.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class Ticket2Controller extends Controller {
class Ticket2Controller extends Controller
{
/**
* Create a new controller instance.
*
* @return type response
*/
public function __construct() {
public function __construct()
{
SettingsController::smtp();
$this->middleware('auth');
}
/**
* Show the Inbox ticket list page
* Show the Inbox ticket list page.
*
* @return type response
*/
public function deptopen($id) {
public function deptopen($id)
{
$dept = Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
if (Auth::user()->dept_id == $dept->id) {
@@ -66,10 +49,12 @@ class Ticket2Controller extends Controller {
}
/**
* Show the Inbox ticket list page
* Show the Inbox ticket list page.
*
* @return type response
*/
public function deptclose($id) {
public function deptclose($id)
{
$dept = Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
if (Auth::user()->dept_id == $dept->id) {
@@ -83,10 +68,12 @@ class Ticket2Controller extends Controller {
}
/**
* Show the Inbox ticket list page
* Show the Inbox ticket list page.
*
* @return type response
*/
public function deptinprogress($id) {
public function deptinprogress($id)
{
$dept = Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
if (Auth::user()->dept_id == $dept->id) {
@@ -98,5 +85,4 @@ class Ticket2Controller extends Controller {
return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
}
}
}

933
app/Http/Controllers/Agent/helpdesk/TicketController.php
View File

File diff suppressed because it is too large Load Diff

121
app/Http/Controllers/Agent/helpdesk/UserController.php
View File

@@ -19,30 +19,30 @@ use App\Model\helpdesk\Agent_panel\User_org;
use App\User;
// classes
use Auth;
use Exception;
use Hash;
use Input;
use Redirect;
use Exception;
/**
* UserController
* This controller is used to CRUD an User details, and proile management of an agent
* This controller is used to CRUD an User details, and proile management of an agent.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class UserController extends Controller {
class UserController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking authentication
$this->middleware('auth');
// checking if role is agent
@@ -51,10 +51,13 @@ class UserController extends Controller {
/**
* Display all list of the users.
*
* @param type User $user
*
* @return type view
*/
public function index() {
public function index()
{
try {
/* get all values in Sys_user */
return view('themes.default1.agent.helpdesk.user.index');
@@ -64,10 +67,12 @@ class UserController extends Controller {
}
/**
* This function is used to display the list of users using chumper datatables
* This function is used to display the list of users using chumper datatables.
*
* @return datatable
*/
public function user_list() {
public function user_list()
{
// displaying list of users with chumper datatables
return \Datatable::collection(User::where('role', '!=', 'admin')->where('role', '!=', 'agent')->get())
/* searchable column username */
@@ -82,24 +87,27 @@ class UserController extends Controller {
} else {
$username = $model->user_name;
}
return $username;
})
/* column email */
->addColumn('email', function ($model) {
$email = $model->email;
return $email;
})
/* column phone */
->addColumn('phone', function ($model) {
$phone = "";
$phone = '';
if ($model->phone_number) {
$phone = $model->ext.' '.$model->phone_number;
}
$mobile = "";
$mobile = '';
if ($model->mobile) {
$mobile = $model->mobile;
}
$phone = $phone . "&nbsp;&nbsp;&nbsp;" . $mobile;
$phone = $phone.'&nbsp;&nbsp;&nbsp;'.$mobile;
return $phone;
})
/* column account status */
@@ -110,6 +118,7 @@ class UserController extends Controller {
} else {
$stat = '<button class="btn btn-danger btn-xs">Inactive</button>';
}
return $stat;
})
/* column ban status */
@@ -120,11 +129,13 @@ class UserController extends Controller {
} else {
$stat = '<button class="btn btn-success btn-xs">Active</button>';
}
return $stat;
})
/* column last login date */
->addColumn('lastlogin', function ($model) {
$t = $model->updated_at;
return TicketController::usertimezone($t);
})
/* column actions */
@@ -136,9 +147,11 @@ class UserController extends Controller {
/**
* Show the form for creating a new users.
*
* @return type view
*/
public function create() {
public function create()
{
try {
return view('themes.default1.agent.helpdesk.user.create');
} catch (Exception $e) {
@@ -148,11 +161,14 @@ class UserController extends Controller {
/**
* Store a newly created users in storage.
*
* @param type User $user
* @param type Sys_userRequest $request
*
* @return type redirect
*/
public function store(User $user, Sys_userRequest $request) {
public function store(User $user, Sys_userRequest $request)
{
/* insert the input request to sys_user table */
/* Check whether function success or not */
$user->email = $request->input('email');
@@ -175,14 +191,18 @@ class UserController extends Controller {
/**
* Display the specified users.
*
* @param type int $id
* @param type User $user
*
* @return type view
*/
public function show($id, User $user) {
public function show($id, User $user)
{
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.show', compact('users'));
} catch (Exception $e) {
return view('404');
@@ -191,14 +211,18 @@ class UserController extends Controller {
/**
* Show the form for editing the specified resource.
*
* @param type int $id
* @param type User $user
*
* @return type Response
*/
public function edit($id, User $user) {
public function edit($id, User $user)
{
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -207,12 +231,15 @@ class UserController extends Controller {
/**
* Update the specified user in storage.
*
* @param type int $id
* @param type User $user
* @param type Sys_userUpdate $request
*
* @return type Response
*/
public function update($id, User $user, Sys_userUpdate $request) {
public function update($id, User $user, Sys_userUpdate $request)
{
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
@@ -229,10 +256,12 @@ class UserController extends Controller {
}
/**
* get agent profile page
* get agent profile page.
*
* @return type view
*/
public function getProfile() {
public function getProfile()
{
$user = Auth::user();
try {
return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
@@ -242,10 +271,12 @@ class UserController extends Controller {
}
/**
* get profile edit page
* get profile edit page.
*
* @return type view
*/
public function getProfileedit() {
public function getProfileedit()
{
$user = Auth::user();
try {
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
@@ -255,12 +286,15 @@ class UserController extends Controller {
}
/**
* post profile edit
* post profile edit.
*
* @param type int $id
* @param type ProfileRequest $request
*
* @return type Redirect
*/
public function postProfileedit(ProfileRequest $request) {
public function postProfileedit(ProfileRequest $request)
{
// geet authenticated user details
$user = Auth::user();
$user->gender = $request->input('gender');
@@ -292,6 +326,7 @@ class UserController extends Controller {
} else {
try {
$user->fill($request->except('profile_pic', 'gender'))->save();
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
} catch (Exception $e) {
return Redirect::route('profile')->with('success', $e->errorInfo[2]);
@@ -303,12 +338,15 @@ class UserController extends Controller {
}
/**
* Post profile password
* Post profile password.
*
* @param type int $id
* @param type ProfilePassword $request
*
* @return type Redirect
*/
public function postProfilePassword($id, ProfilePassword $request) {
public function postProfilePassword($id, ProfilePassword $request)
{
// get authenticated user
$user = Auth::user();
// checking if the old password matches the new password
@@ -316,6 +354,7 @@ class UserController extends Controller {
$user->password = Hash::make($request->input('new_password'));
try {
$user->save();
return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
} catch (Exception $e) {
return redirect('profile-edit')->with('fails', $e->errorInfo[2]);
@@ -326,25 +365,32 @@ class UserController extends Controller {
}
/**
* Assigning an user to an organization
* Assigning an user to an organization.
*
* @param type $id
*
* @return type boolean
*/
public function UserAssignOrg($id) {
public function UserAssignOrg($id)
{
$org = Input::get('org');
$user_org = new User_org;
$user_org = new User_org();
$user_org->org_id = $org;
$user_org->user_id = $id;
$user_org->save();
return 1;
}
/**
* creating an organization in user profile page via modal popup
* creating an organization in user profile page via modal popup.
*
* @param type $id
*
* @return type
*/
public function User_Create_Org($id) {
public function User_Create_Org($id)
{
// checking if the entered value for website is available in database
if (Input::get('website') != null) {
// checking website
@@ -356,14 +402,14 @@ class UserController extends Controller {
$check2 = Organization::where('name', '=', Input::get('name'))->first();
// if any of the fields is not available then return false
if (\Input::get('name') == null) {
return "Name is required";
return 'Name is required';
} elseif ($check2 != null) {
return "Name should be Unique";
return 'Name should be Unique';
} elseif ($check != null) {
return "Website should be Unique";
return 'Website should be Unique';
} else {
// storing organization details and assigning the current user to that organization
$org = new Organization;
$org = new Organization();
$org->name = Input::get('name');
$org->phone = Input::get('phone');
$org->website = Input::get('website');
@@ -371,7 +417,7 @@ class UserController extends Controller {
$org->internal_notes = Input::get('internal');
$org->save();
$user_org = new User_org;
$user_org = new User_org();
$user_org->org_id = $org->id;
$user_org->user_id = $id;
$user_org->save();
@@ -379,5 +425,4 @@ class UserController extends Controller {
return 0;
}
}
}

91
app/Http/Controllers/Agent/kb/ArticleController.php
View File

@@ -3,47 +3,46 @@
namespace App\Http\Controllers\Agent\kb;
// Controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\kb\SettingsController;
use App\Http\Controllers\Client\kb\UserController;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Controller;
// Requests
use App\Http\Requests\kb\ArticleRequest;
use App\Http\Requests\kb\ArticleUpdate;
// Models
use App\Model\kb\Article;
use App\Model\kb\Category;
use App\Model\kb\Comment;
use App\Model\kb\Relationship;
use App\Model\kb\Settings;
use App\Model\kb\Comment;
// Classes
use Auth;
use Chumper\Datatable\Table;
use Datatable;
use DB;
use Exception;
use Illuminate\Http\Request;
use Redirect;
use Exception;
/**
* ArticleController
* This controller is used to CRUD Articles
* This controller is used to CRUD Articles.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class ArticleController extends Controller {
class ArticleController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking authentication
$this->middleware('auth');
// checking roles
@@ -51,16 +50,19 @@ class ArticleController extends Controller {
SettingsController::language();
}
public function test() {
public function test()
{
//$table = $this->setDatatable();
return view('themes.default1.agent.kb.article.test');
}
/**
* Fetching all the list of articles in a chumper datatable format
* Fetching all the list of articles in a chumper datatable format.
*
* @return type void
*/
public function getData() {
public function getData()
{
// returns chumper datatable
return Datatable::collection(Article::All())
/* searcable column name */
@@ -74,6 +76,7 @@ class ArticleController extends Controller {
/* add column Created */
->addColumn('Created', function ($model) {
$t = $model->created_at;
return TicketController::usertimezone($t);
})
/* add column action */
@@ -102,10 +105,12 @@ class ArticleController extends Controller {
}
/**
* List of Articles
* List of Articles.
*
* @return type view
*/
public function index() {
public function index()
{
/* show article list */
try {
return view('themes.default1.agent.kb.article.index');
@@ -115,11 +120,14 @@ class ArticleController extends Controller {
}
/**
* Creating a Article
* Creating a Article.
*
* @param type Category $category
*
* @return type view
*/
public function create(Category $category) {
public function create(Category $category)
{
/* get the attributes of the category */
$category = $category->lists('id', 'name');
/* get the create page */
@@ -131,17 +139,20 @@ class ArticleController extends Controller {
}
/**
* Insert the values to the article
* Insert the values to the article.
*
* @param type Article $article
* @param type ArticleRequest $request
*
* @return type redirect
*/
public function store(Article $article, ArticleRequest $request) {
public function store(Article $article, ArticleRequest $request)
{
// requesting the values to store article data
$publishTime = $request->input('year').'-'.$request->input('month').'-'.$request->input('day').' '.$request->input('hour').':'.$request->input('minute').':00';
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$slug = str_slug($sl, '-');
$article->slug = $slug;
$article->publish_time = $publishTime;
$article->fill($request->except('created_at', 'slug'))->save();
@@ -155,6 +166,7 @@ class ArticleController extends Controller {
/* insert the values to the article table */
try {
$article->fill($request->except('slug'))->save();
return redirect('article')->with('success', 'Article Inserted Successfully');
} catch (Exception $e) {
return redirect('article')->with('fails', 'Article Not Inserted'.'<li>'.$e->errorInfo[2].'</li>');
@@ -162,14 +174,17 @@ class ArticleController extends Controller {
}
/**
* Edit an Article by id
* Edit an Article by id.
*
* @param type Integer $id
* @param type Article $article
* @param type Relationship $relation
* @param type Category $category
*
* @return view
*/
public function edit($slug, Article $article, Relationship $relation, Category $category) {
public function edit($slug, Article $article, Relationship $relation, Category $category)
{
$aid = $article->where('id', $slug)->first();
$id = $aid->id;
/* define the selected fields */
@@ -188,20 +203,23 @@ class ArticleController extends Controller {
}
/**
* Update an Artile by id
* Update an Artile by id.
*
* @param type Integer $id
* @param type Article $article
* @param type Relationship $relation
* @param type ArticleRequest $request
*
* @return Response
*/
public function update($slug, Article $article, Relationship $relation, ArticleUpdate $request) {
public function update($slug, Article $article, Relationship $relation, ArticleUpdate $request)
{
$aid = $article->where('id', $slug)->first();
$publishTime = $request->input('year').'-'.$request->input('month').'-'.$request->input('day').' '.$request->input('hour').':'.$request->input('minute').':00';
$id = $aid->id;
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$slug = str_slug($sl, '-');
// dd($slug);
$article->slug = $slug;
@@ -221,6 +239,7 @@ class ArticleController extends Controller {
$article->slug = $slug;
$article->publish_time = $publishTime;
$article->save();
return redirect('article')->with('success', 'Article Updated Successfully');
} catch (Exception $e) {
return redirect('article')->with('fails', 'Article Not Updated'.'<li>'.$e->errorInfo[2].'</li>');
@@ -228,20 +247,24 @@ class ArticleController extends Controller {
}
/**
* Delete an Agent by id
* Delete an Agent by id.
*
* @param type $id
* @param type Article $article
*
* @return Response
*/
public function destroy($slug, Article $article, Relationship $relation, Comment $comment) {
public function destroy($slug, Article $article, Relationship $relation, Comment $comment)
{
/* delete the selected article from the table */
$article = $article->where('slug', $slug)->first(); //get the selected article via id
$id = $article->id;
$comments = $comment->where('article_id', $id)->get();
if ($comments) {
foreach ($comments as $comment)
foreach ($comments as $comment) {
$comment->delete();
}
}
// deleting relationship
$relation = $relation->where('article_id', $id)->first();
if ($relation) {
@@ -260,11 +283,14 @@ class ArticleController extends Controller {
/**
* user time zone
* fetching timezone
* fetching timezone.
*
* @param type $utc
*
* @return type
*/
static function usertimezone($utc) {
public static function usertimezone($utc)
{
$user = Auth::user();
$tz = $user->timezone;
$set = Settings::whereId('1')->first();
@@ -275,5 +301,4 @@ class ArticleController extends Controller {
$date = date($format, strtotime($utc) + $offset);
echo $date;
}
}

75
app/Http/Controllers/Agent/kb/CategoryController.php
View File

@@ -3,11 +3,8 @@
namespace App\Http\Controllers\Agent\kb;
// Controllers
use App\Http\Controllers\client\kb\UserController;
use App\Http\Controllers\admin\kb\ArticleController;
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\kb\SettingsController;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Controller;
// Requests
use App\Http\Requests\kb\CategoryRequest;
use App\Http\Requests\kb\CategoryUpdate;
@@ -16,28 +13,28 @@ use App\Model\kb\Category;
use App\Model\kb\Relationship;
// Classes
use Datatable;
use Redirect;
use Exception;
use Redirect;
/**
* CategoryController
* This controller is used to CRUD category
* This controller is used to CRUD category.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class CategoryController extends Controller {
class CategoryController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking authentication
$this->middleware('auth');
// checking roles
@@ -46,11 +43,14 @@ class CategoryController extends Controller {
}
/**
* Indexing all Category
* Indexing all Category.
*
* @param type Category $category
*
* @return Response
*/
public function index() {
public function index()
{
/* get the view of index of the catogorys with all attributes
of category model */
try {
@@ -61,10 +61,12 @@ class CategoryController extends Controller {
}
/**
* fetching category list in chumper datatables
* fetching category list in chumper datatables.
*
* @return type chumper datatable
*/
public function getData() {
public function getData()
{
/* fetching chumper datatables */
return Datatable::collection(Category::All())
/* search column name */
@@ -78,12 +80,13 @@ class CategoryController extends Controller {
/* add column Created */
->addColumn('Created', function ($model) {
$t = $model->created_at;
return TicketController::usertimezone($t);
})
/* add column Actions */
/* there are action buttons and modal popup to delete a data column */
->addColumn('Actions', function ($model) {
return '<span data-toggle="modal" data-target="#deletecategory' . $model->slug . '"><a href="#" ><button class="btn btn-danger btn-xs"></a>' . \Lang::get("lang.delete") . '</button></span>&nbsp;<a href=category/' . $model->id . '/edit class="btn btn-warning btn-xs">' . \Lang::get("lang.edit") . '</a>&nbsp;<a href=article-list class="btn btn-primary btn-xs">' . \Lang::get("lang.view") . '</a>
return '<span data-toggle="modal" data-target="#deletecategory'.$model->slug.'"><a href="#" ><button class="btn btn-danger btn-xs"></a>'.\Lang::get('lang.delete').'</button></span>&nbsp;<a href=category/'.$model->id.'/edit class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a>&nbsp;<a href=article-list class="btn btn-primary btn-xs">'.\Lang::get('lang.view').'</a>
<div class="modal fade" id="deletecategory'.$model->slug.'">
<div class="modal-dialog">
<div class="modal-content">
@@ -106,11 +109,14 @@ class CategoryController extends Controller {
}
/**
* Create a Category
* Create a Category.
*
* @param type Category $category
*
* @return type view
*/
public function create(Category $category) {
public function create(Category $category)
{
/* Get the all attributes in the category model */
$category = $category->get();
/* get the view page to create new category with all attributes
@@ -123,19 +129,23 @@ class CategoryController extends Controller {
}
/**
* To store the selected category
* To store the selected category.
*
* @param type Category $category
* @param type CategoryRequest $request
*
* @return type Redirect
*/
public function store(Category $category, CategoryRequest $request) {
public function store(Category $category, CategoryRequest $request)
{
/* Get the whole request from the form and insert into table via model */
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$slug = str_slug($sl, '-');
$category->slug = $slug;
// send success message to index page
try {
$category->fill($request->except('slug'))->save();
return Redirect::back()->with('success', 'Category Inserted Successfully');
} catch (Exception $e) {
return Redirect::back()->with('fails', 'Category Not Inserted'.'<li>'.$e->errorInfo[2].'</li>');
@@ -144,11 +154,14 @@ class CategoryController extends Controller {
/**
* Show the form for editing the specified category.
*
* @param type $slug
* @param type Category $category
*
* @return type view
*/
public function edit($slug, Category $category) {
public function edit($slug, Category $category)
{
// fetch the category
$cid = $category->where('id', $slug)->first();
$id = $cid->id;
@@ -160,17 +173,20 @@ class CategoryController extends Controller {
/**
* Update the specified Category in storage.
*
* @param type $slug
* @param type Category $category
* @param type CategoryUpdate $request
*
* @return type redirect
*/
public function update($slug, Category $category, CategoryUpdate $request) {
public function update($slug, Category $category, CategoryUpdate $request)
{
/* Edit the selected category via id */
$category = $category->where('id', $slug)->first();
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$slug = str_slug($sl, '-');
// dd($slug);
$category->slug = $slug;
/* update the values at the table via model according with the request */
@@ -179,6 +195,7 @@ class CategoryController extends Controller {
$category->fill($request->all())->save();
$category->slug = $slug;
$category->save();
return redirect('category')->with('success', 'Category Updated Successfully');
} catch (Exception $e) {
//redirect to index with fails message
@@ -188,13 +205,15 @@ class CategoryController extends Controller {
/**
* Remove the specified category from storage.
*
* @param type $id
* @param type Category $category
* @param type Relationship $relation
*
* @return type Redirect
*/
public function destroy($id, Category $category, Relationship $relation) {
public function destroy($id, Category $category, Relationship $relation)
{
$relation = $relation->where('category_id', $id)->first();
if ($relation != null) {
return Redirect::back()->with('fails', 'Category Not Deleted');
@@ -204,11 +223,11 @@ class CategoryController extends Controller {
// redirect to index with success message
try {
$category->delete();
return Redirect::back()->with('success', 'Category Deleted Successfully');
} catch (Exception $e) {
return Redirect::back()->with('fails', 'Category Not Deleted'.'<li>'.$e->errorInfo[2].'</li>');
}
}
}
}

80
app/Http/Controllers/Agent/kb/PageController.php
View File

@@ -2,41 +2,37 @@
namespace App\Http\Controllers\Agent\kb;
// controllers
use App\Http\Controllers\client\kb\UserController;
use App\Http\Controllers\Agent\kb\ArticleController;
// controllersuse App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\kb\SettingsController;
use App\Http\Controllers\Agent\helpdesk\TicketController;
// request
use App\Http\Requests\kb\PageRequest;
use App\Http\Requests\kb\PageUpdate;
use Illuminate\Http\Request;
// Model
use App\Model\kb\Page;
// classes
// Model
use Datatable;
// classes
use Exception;
use Illuminate\Http\Request;
/**
* PageController
* This controller is used to CRUD Pages
* This controller is used to CRUD Pages.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class PageController extends Controller {
class PageController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct(Page $page) {
public function __construct(Page $page)
{
// checking authentication
$this->middleware('auth');
// checking roles
@@ -46,10 +42,12 @@ class PageController extends Controller {
}
/**
* Display the list of pages
* Display the list of pages.
*
* @return type
*/
public function index() {
public function index()
{
$pages = $this->page->paginate(3);
$pages->setPath('page');
try {
@@ -60,10 +58,12 @@ class PageController extends Controller {
}
/**
* fetching pages list in chumper datatables
* fetching pages list in chumper datatables.
*
* @return type
*/
public function getData() {
public function getData()
{
/* fetching chumper datatables */
return Datatable::collection(Page::All())
/* search column name */
@@ -77,6 +77,7 @@ class PageController extends Controller {
/* add column Created */
->addColumn('Created', function ($model) {
$t = $model->created_at;
return TicketController::usertimezone($t);
})
/* add column Actions */
@@ -106,23 +107,29 @@ class PageController extends Controller {
/**
* Show the form for creating a new resource.
*
* @return type view
*/
public function create() {
public function create()
{
return view('themes.default1.agent.kb.pages.create');
}
/**
* To insert a value to the table Page
* To insert a value to the table Page.
*
* @param type Request $request
*
* @return type
*/
public function store(PageRequest $request) {
public function store(PageRequest $request)
{
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$slug = str_slug($sl, '-');
$this->page->slug = $slug;
try {
$this->page->fill($request->except('slug'))->save();
return redirect('page')->with('success', 'Page created successfully');
} catch (Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
@@ -130,13 +137,17 @@ class PageController extends Controller {
}
/**
* To edit a page
* To edit a page.
*
* @param type $slug
*
* @return type view
*/
public function edit($slug) {
public function edit($slug)
{
try {
$page = $this->page->where('slug', $slug)->first();
return view('themes.default1.agent.kb.pages.edit', compact('page'));
} catch (Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
@@ -144,21 +155,25 @@ class PageController extends Controller {
}
/**
* To update a page
* To update a page.
*
* @param type $slug
* @param type PageUpdate $request
*
* @return type redirect
*/
public function update($slug, PageUpdate $request) {
public function update($slug, PageUpdate $request)
{
// get pages with respect to slug
$pages = $this->page->where('slug', $slug)->first();
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$slug = str_slug($sl, '-');
$this->page->slug = $slug;
try {
$pages->fill($request->all())->save();
$pages->slug = $slug;
$pages->save();
return redirect('page')->with('success', 'Your Page Updated Successfully');
} catch (Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
@@ -166,19 +181,22 @@ class PageController extends Controller {
}
/**
* To Delete a Page
* To Delete a Page.
*
* @param type $id
*
* @return type redirect
*/
public function destroy($id) {
public function destroy($id)
{
try {
// get the page to be deleted
$page = $this->page->whereId($id)->first();
$page->delete();
return redirect('page')->with('success', 'Page Deleted Successfully');
} catch (Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
}
}
}

115
app/Http/Controllers/Agent/kb/SettingsController.php
View File

@@ -2,54 +2,45 @@
namespace App\Http\Controllers\Agent\kb;
// Controllers
use App\Http\Controllers\Agent\kb\ArticleController;
use App\Http\Controllers\Agent\helpdesk\TicketController;
// Controllersuse App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Controller;
// Request
use App\Http\Requests\kb\FooterRequest;
use App\Http\Requests\kb\ProfilePassword;
use App\Http\Requests\kb\ProfileRequest;
use App\Http\Requests\kb\SettingsRequests;
use App\Http\Requests\kb\SocialRequest;
use Illuminate\Http\Request;
// Model
use App\Model\kb\Comment;
use App\Model\kb\Faq;
use App\Model\kb\Settings;
use App\Model\kb\Side1;
use App\Model\kb\Side2;
use App\Model\kb\Social;
use App\Model\helpdesk\Utility\Timezones;
use App\Model\helpdesk\Utility\Date_format;
// Classes
// Model
use App\Model\helpdesk\Utility\Timezones;
use App\Model\kb\Comment;
use App\Model\kb\Settings;
use Auth;
// Classes
use Config;
use Datatable;
use Exception;
use Hash;
use Illuminate\Http\Request;
use Image;
use Input;
use Exception;
/**
* SettingsController
* This controller is used to perform settings in the setting page of knowledgebase
* This controller is used to perform settings in the setting page of knowledgebase.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class SettingsController extends Controller {
class SettingsController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking authentication
$this->middleware('auth');
// checking roles
@@ -58,11 +49,12 @@ class SettingsController extends Controller {
}
/**
* to get the settings page
* to get the settings page.
*
* @return response
* @package default
*/
public function settings(Settings $settings, Timezones $time, Date_format $date) {
public function settings(Settings $settings, Timezones $time, Date_format $date)
{
/* get the setting where the id == 1 */
$settings = $settings->whereId('1')->first();
$time = $time->get();
@@ -74,9 +66,11 @@ class SettingsController extends Controller {
* Update the specified resource in storage.
*
* @param int $id
*
* @return Response
*/
public function postSettings($id, Settings $settings, SettingsRequests $request) {
public function postSettings($id, Settings $settings, SettingsRequests $request)
{
try {
/* fetch the values of company request */
$settings = $settings->whereId('1')->first();
@@ -88,11 +82,11 @@ class SettingsController extends Controller {
Input::file('logo')->move($destinationPath, $fileName);
$settings->logo = $fileName;
//$thDestinationPath = 'dist/th';
Image::make($destinationPath . '/' . $fileName, array(
Image::make($destinationPath.'/'.$fileName, [
'width' => 300,
'height' => 300,
'grayscale' => false,
))->save('lb-faveo/dist/image/' . $fileName);
])->save('lb-faveo/dist/image/'.$fileName);
}
if (Input::file('background')) {
$name = Input::file('background')->getClientOriginalName();
@@ -102,11 +96,11 @@ class SettingsController extends Controller {
Input::file('background')->move($destinationPath, $fileName);
$settings->background = $fileName;
//$thDestinationPath = 'dist/th';
Image::make($destinationPath . '/' . $fileName, array(
Image::make($destinationPath.'/'.$fileName, [
'width' => 300,
'height' => 300,
'grayscale' => false,
))->save('lb-faveo/dist/image/' . $fileName);
])->save('lb-faveo/dist/image/'.$fileName);
}
/* Check whether function success or not */
if ($settings->fill($request->except('logo', 'background'))->save() == true) {
@@ -123,19 +117,24 @@ class SettingsController extends Controller {
}
/**
* To Moderate the commenting
* To Moderate the commenting.
*
* @param type Comment $comment
*
* @return Response
*/
public function comment(Comment $comment) {
public function comment(Comment $comment)
{
return view('themes.default1.agent.kb.settings.comment');
}
/**
* getdata
* getdata.
*
* @return type
*/
public function getData() {
public function getData()
{
return \Datatable::collection(Comment::All())
->searchColumns('name', 'email', 'comment', 'created')
->orderColumns('name')
@@ -169,12 +168,15 @@ class SettingsController extends Controller {
}
/**
* Admin can publish the comment
* Admin can publish the comment.
*
* @param type $id
* @param type Comment $comment
*
* @return bool
*/
public function publish($id, Comment $comment) {
public function publish($id, Comment $comment)
{
$comment = $comment->whereId($id)->first();
$comment->status = 1;
if ($comment->save()) {
@@ -185,12 +187,15 @@ class SettingsController extends Controller {
}
/**
* delete the comment
* delete the comment.
*
* @param type $id
* @param type Comment $comment
*
* @return type
*/
public function delete($id, Comment $comment) {
public function delete($id, Comment $comment)
{
$comment = $comment->whereId($id)->first();
if ($comment->delete()) {
return redirect('comment')->with('success', $comment->name."'s!".'Comment Deleted');
@@ -200,21 +205,27 @@ class SettingsController extends Controller {
}
/**
* get profile page
* get profile page.
*
* @return type view
*/
public function getProfile() {
public function getProfile()
{
$time = Timezone::all();
$user = Auth::user();
return view('themes.default1.agent.kb.settings.profile', compact('user', 'time'));
}
/**
* Post profile page
* Post profile page.
*
* @param type ProfileRequest $request
*
* @return type redirect
*/
public function postProfile(ProfileRequest $request) {
public function postProfile(ProfileRequest $request)
{
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
@@ -239,6 +250,7 @@ class SettingsController extends Controller {
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
@@ -249,18 +261,22 @@ class SettingsController extends Controller {
}
/**
* post profile password
* post profile password.
*
* @param type $id
* @param type ProfilePassword $request
*
* @return type redirect
*/
public function postProfilePassword($id, ProfilePassword $request) {
public function postProfilePassword($id, ProfilePassword $request)
{
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect('profile')->with('success2', 'Password Updated sucessfully');
} else {
return redirect('profile')->with('fails2', 'Old password Wrong');
@@ -268,14 +284,15 @@ class SettingsController extends Controller {
}
/**
* het locale for language
* het locale for language.
*
* @return type config set
*/
static function language() {
public static function language()
{
// $set = Settings::whereId(1)->first();
// $lang = $set->language;
Config::set('app.locale', 'en');
Config::get('app');
}
}

310
app/Http/Controllers/Api/v1/ApiController.php
View File

@@ -2,40 +2,37 @@
namespace App\Http\Controllers\Api\v1;
use App\Http\Requests;
use App\Http\Controllers\Controller;
use Illuminate\Http\Request;
use App\Http\Controllers\Api\v1\TicketController;
//use Illuminate\Support\Facades\Request as Value;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Http\Requests\helpdesk\TicketRequest;
use App\User;
//use Illuminate\Support\Facades\Request as Value;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Manage\Sla_plan;
use App\Model\helpdesk\Utility\Priority;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_source;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Utility\Priority;
use App\User;
use Exception;
use Illuminate\Http\Request;
/**
* -----------------------------------------------------------------------------
* Api Controller
* -----------------------------------------------------------------------------
* -----------------------------------------------------------------------------.
*
*
* @author Vijay Sebastian <vijay.sebastian@ladybirdweb.com>
* @copyright (c) 2016, Ladybird Web Solution
* @name Faveo HELPDESK
*
* @version v1
*
*
*/
class ApiController extends Controller {
class ApiController extends Controller
{
public $user;
public $request;
public $ticket;
@@ -53,11 +50,10 @@ class ApiController extends Controller {
public $source;
/**
*
* @param Request $request
*/
public function __construct(Request $request) {
public function __construct(Request $request)
{
$this->request = $request;
$this->middleware('jwt.auth');
@@ -107,12 +103,16 @@ class ApiController extends Controller {
}
/**
* Create Tickets
* Create Tickets.
*
* @method POST
*
* @param user_id,subject,body,helptopic,sla,priority,dept
*
* @return json
*/
public function createTicket() {
public function createTicket()
{
try {
$v = \Validator::make($this->request->all(), [
'user_id' => 'required|exists:users,id',
@@ -125,12 +125,12 @@ class ApiController extends Controller {
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$user_id = $this->request->input('user_id');
$subject = $this->request->input('subject');
$body = $this->request->input('body');
$helptopic = $this->request->input('helptopic');
@@ -143,12 +143,12 @@ class ApiController extends Controller {
$form_data = $this->request->input('form_data');
$source = $this->request->input('source');
$attach = $this->request->input('attachments');
/**
/*
* return s ticket number
*/
$response = $this->ticket->createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach);
/**
/*
* return ticket details
*/
//dd($response);
@@ -159,19 +159,24 @@ class ApiController extends Controller {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Reply for the ticket
* Reply for the ticket.
*
* @param TicketRequest $request
*
* @return json
*/
public function ticketReply() {
public function ticketReply()
{
try {
$v = \Validator::make($this->request->all(), [
'ticket_ID' => 'required|exists:tickets,id',
@@ -179,27 +184,33 @@ class ApiController extends Controller {
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$attach = $this->request->input('attachments');
$result = $this->ticket->reply($this->thread, $this->request, $this->attach, $attach);
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Edit a ticket
* Edit a ticket.
*
* @return json
*/
public function editTicket() {
public function editTicket()
{
try {
$v = \Validator::make($this->request->all(), [
'ticket_id' => 'required|exists:tickets,id',
@@ -211,55 +222,67 @@ class ApiController extends Controller {
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$ticket_id = $this->request->input('ticket_id');
$result = $this->ticket->ticketEditPost($ticket_id, $this->thread, $this->model);
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Delete The Ticket
* Delete The Ticket.
*
* @return json
*/
public function deleteTicket() {
public function deleteTicket()
{
try {
$v = \Validator::make($this->request->all(), [
'ticket_id' => 'required|exists:tickets,id',
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$id = $this->request->input('ticket_id');
$result = $this->ticket->delete($id, $this->model);
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get all opened tickets
* Get all opened tickets.
*
* @return json
*/
public function openedTickets() {
public function openedTickets()
{
try {
// $result = $this->model->where('status', '=', 1)->where('isanswered', '=', 0)->where('assigned_to', '=', null)->orderBy('id', 'DESC')->get();
// return response()->json(compact('result'));
@@ -282,24 +305,28 @@ class ApiController extends Controller {
->distinct()
->paginate(10)
->toJson();
return $result;
return $result;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get Unsigned Tickets
* Get Unsigned Tickets.
*
* @return json
*/
public function unassignedTickets() {
public function unassignedTickets()
{
try {
//dd('sdhjbc');
// $result = $this->model->where('assigned_to', '=', null)->where('status', '1')->orderBy('id', 'DESC')->get();
@@ -322,23 +349,28 @@ class ApiController extends Controller {
->distinct()
->paginate(10)
->toJson();
return $unassigned;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get closed Tickets
* Get closed Tickets.
*
* @return json
*/
public function closeTickets() {
public function closeTickets()
{
try {
// $result = $this->model->where('status', '>', 1)->where('status', '<', 4)->orderBy('id', 'DESC')->get();
// return response()->json(compact('result'));
@@ -361,61 +393,76 @@ class ApiController extends Controller {
->distinct()
->paginate(10)
->toJson();
return $result;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get All agents
* Get All agents.
*
* @return json
*/
public function getAgents() {
public function getAgents()
{
try {
$result = $this->faveoUser->where('role', 'agent')->orWhere('role', 'admin')->where('active', 1)->get();
return response()->json(compact('result'));
} catch (Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get All Teams
* Get All Teams.
*
* @return json
*/
public function getTeams() {
public function getTeams()
{
try {
$result = $this->team->get();
return response()->json(compact('result'));
} catch (Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* To assign a ticket
* To assign a ticket.
*
* @return json
*/
public function assignTicket() {
public function assignTicket()
{
try {
$v = \Validator::make($this->request->all(), [
'ticket_id' => 'required',
@@ -423,12 +470,14 @@ class ApiController extends Controller {
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$id = $this->request->input('ticket_id');
$response = $this->ticket->assign($id);
if ($response == 1) {
$result = 'success';
return response()->json(compact('result'));
} else {
return response()->json(compact('response'));
@@ -437,165 +486,200 @@ class ApiController extends Controller {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get all customers
* Get all customers.
*
* @return json
*/
public function getCustomers() {
public function getCustomers()
{
try {
$v = \Validator::make($this->request->all(), [
'search' => 'required',
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$search = $this->request->input('search');
$result = $this->faveoUser->where('first_name', 'like', '%'.$search.'%')->orWhere('last_name', 'like', '%'.$search.'%')->orWhere('user_name', 'like', '%'.$search.'%')->orWhere('email', 'like', '%'.$search.'%')->get();
return response()->json(compact('result'));
} catch (Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get a customer by id
* Get a customer by id.
*
* @return json
*/
public function getCustomer() {
public function getCustomer()
{
try {
$v = \Validator::make($this->request->all(), [
'user_id' => 'required',
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$id = $this->request->input('user_id');
$result = $this->faveoUser->where('id', $id)->first();
return response()->json(compact('result'));
} catch (Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Search tickets
* Search tickets.
*
* @return json
*/
public function searchTicket() {
public function searchTicket()
{
try {
$v = \Validator::make($this->request->all(), [
'search' => 'required',
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$search = $this->request->input('search');
$result = $this->thread->select('ticket_id')->where('title', 'like', '%'.$search.'%')->orWhere('body', 'like', '%'.$search.'%')->get();
return response()->json(compact('result'));
} catch (Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get threads of a ticket
* Get threads of a ticket.
*
* @return json
*/
public function ticketThreads() {
public function ticketThreads()
{
try {
$v = \Validator::make($this->request->all(), [
'id' => 'required',
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$id = $this->request->input('id');
$result = $this->thread->where('ticket_id', $id)->get();
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Check the url is valid or not
* Check the url is valid or not.
*
* @return json
*/
public function checkUrl() {
public function checkUrl()
{
//dd($this->request);
try {
$v = \Validator::make($this->request->all(), [
'url' => 'required|url'
'url' => 'required|url',
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$url = $this->request->input('url');
$url = $url . "/api/v1/helpdesk/check-url?api_key=" . $this->request->input('api_key') . "&token=" . \Config::get('app.token');
$url = $url.'/api/v1/helpdesk/check-url?api_key='.$this->request->input('api_key').'&token='.\Config::get('app.token');
$result = $this->CallGetApi($url);
//dd($result);
return response()->json(compact('result'));
} catch (\Exception $ex) {
$error = $e->getMessage();
return response()->json(compact('error'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Success for currect url
* Success for currect url.
*
* @return string
*/
public function urlResult() {
return "success";
public function urlResult()
{
return 'success';
}
/**
* Call curl function for Get Method
* Call curl function for Get Method.
*
* @param type $url
*
* @return type int|string|json
*/
public function callGetApi($url) {
public function callGetApi($url)
{
$curl = curl_init($url);
curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
curl_setopt($curl, CURLOPT_URL, $url);
@@ -612,13 +696,15 @@ class ApiController extends Controller {
}
/**
* Call curl function for POST Method
* Call curl function for POST Method.
*
* @param type $url
* @param type $data
*
* @return type int|string|json
*/
public function callPostApi($url, $data) {
public function callPostApi($url, $data)
{
$curl = curl_init($url);
curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
curl_setopt($curl, CURLOPT_URL, $url);
@@ -636,11 +722,12 @@ class ApiController extends Controller {
}
/**
* To generate api string
* To generate api string.
*
* @return type | json
*/
public function generateApiKey() {
public function generateApiKey()
{
try {
$set = $this->setting->where('id', '1')->first();
//dd($set);
@@ -649,123 +736,154 @@ class ApiController extends Controller {
$set->api_key = $key;
$set->save();
$result = $set->api_key;
return response()->json(compact('result'));
} else {
$result = 'please enable api';
return response()->json(compact('result'));
}
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get help topics
* Get help topics.
*
* @return json
*/
public function getHelpTopic() {
public function getHelpTopic()
{
try {
$result = $this->helptopic->get();
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get Sla plans
* Get Sla plans.
*
* @return json
*/
public function getSlaPlan() {
public function getSlaPlan()
{
try {
$result = $this->slaPlan->get();
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get priorities
* Get priorities.
*
* @return json
*/
public function getPriority() {
public function getPriority()
{
try {
$result = $this->priority->get();
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Get departments
* Get departments.
*
* @return json
*/
public function getDepartment() {
public function getDepartment()
{
try {
$result = $this->department->get();
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Getting the tickets
* Getting the tickets.
*
* @return type json
*/
public function getTickets() {
public function getTickets()
{
try {
$tickets = $this->model->paginate(10);
$tickets->toJson();
return $tickets;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Fetching the Inbox details
* Fetching the Inbox details.
*
* @return type json
*/
public function inbox() {
public function inbox()
{
try {
$inbox = $this->user->join('tickets', 'users.id', '=', 'tickets.user_id')
->join('department', 'department.id', '=', 'tickets.dept_id')
@@ -782,23 +900,28 @@ class ApiController extends Controller {
->distinct()
->paginate(10)
->toJson();
return $inbox;
} catch (\Exception $ex) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* Create internal note
* Create internal note.
*
* @return type json
*/
public function internalNote() {
public function internalNote()
{
try {
$v = \Validator::make($this->request->all(), [
'userid' => 'required|exists:users,id',
@@ -807,6 +930,7 @@ class ApiController extends Controller {
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$userid = $this->request->input('userid');
@@ -814,19 +938,23 @@ class ApiController extends Controller {
$body = $this->request->input('body');
$thread = $this->thread->create(['ticket_id' => $ticketid, 'user_id' => $userid, 'is_internal' => 1, 'body' => $body]);
return response()->json(compact('thread'));
} catch (\Exception $ex) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
public function getTrash(){
public function getTrash()
{
try {
$trash = $this->user->join('tickets', function ($join) {
$join->on('users.id', '=', 'tickets.user_id')
@@ -846,32 +974,36 @@ class ApiController extends Controller {
->distinct()
->paginate(10)
->toJson();
return $trash;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
public function getMyTickets(){
public function getMyTickets()
{
try {
$v = \Validator::make($this->request->all(), [
'user_id' => 'required|exists:users,id'
'user_id' => 'required|exists:users,id',
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$id = $this->request->input('user_id');
if ($this->user->where('id', $id)->first()->role == 'user') {
$error = "This user is not an Aget or Admin";
$error = 'This user is not an Aget or Admin';
return response()->json(compact('error'));
}
$result = $this->user->join('tickets', function ($join) use ($id) {
@@ -892,18 +1024,18 @@ class ApiController extends Controller {
->distinct()
->paginate(10)
->toJson();
return $result;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
}

47
app/Http/Controllers/Api/v1/InstallerApiController.php
View File

@@ -5,52 +5,42 @@ namespace App\Http\Controllers\Api\v1;
// controllers
use App\Http\Controllers\Controller;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\InstallerRequest;
// models
use App\User;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Form\Form_details;
// models
use App\Model\helpdesk\Utility\Date_time_format;
use App\Model\helpdesk\Utility\Timezones;
// classes
use App;
use App\User;
use Artisan;
// classes
use Config;
use File;
use Hash;
use Input;
use Redirect;
use Session;
use View;
use Exception;
use Illuminate\Http\Request;
/**
* |=======================================================================
* |Class: InstallController
* |=======================================================================
* |=======================================================================.
*
* Class to perform the first install operation without this the database
* settings could not be started
*
* @package Faveo HELPDESK
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*
*/
class InstallerApiController extends Controller {
class InstallerApiController extends Controller
{
/**
* config_database
* This function is to configure the database and install the application via API call.
*
* @return type Json
*/
public function config_database(Request $request) {
public function config_database(Request $request)
{
error_reporting(E_ALL & ~E_NOTICE);
// Check for pre install
if (\Config::get('database.install') == '%0%') {
$default = $request->database;
$host = $request->host;
$database = $request->databasename;
@@ -74,7 +64,7 @@ class InstallerApiController extends Controller {
}
// Write environment file
$fp = fopen(base_path() . "/.env", 'w');
$fp = fopen(base_path().'/.env', 'w');
fwrite($fp, $config);
fclose($fp);
@@ -90,9 +80,11 @@ class InstallerApiController extends Controller {
/**
* config_database
* This function is to configure the database and install the application via API call.
*
* @return type Json
*/
public function config_system(Request $request) {
public function config_system(Request $request)
{
// Check for pre install
if (\Config::get('database.install') == '%0%') {
$firstname = $request->firstname;
@@ -104,8 +96,8 @@ class InstallerApiController extends Controller {
$datetime = $request->datetime;
// Migrate database
Artisan::call('migrate', array('--force' => true));
Artisan::call('db:seed', array('--force' => true));
Artisan::call('migrate', ['--force' => true]);
Artisan::call('db:seed', ['--force' => true]);
// checking requested timezone for the admin and system
$timezones = Timezones::where('name', '=', $timezone)->first();
@@ -118,7 +110,7 @@ class InstallerApiController extends Controller {
return ['response' => 'fail', 'reason' => 'invalid date-time format', 'status' => '0'];
}
// Creating minum settings for system
$system = new System;
$system = new System();
$system->status = 1;
$system->department = 1;
$system->date_time_format = $date_time_format->id;
@@ -126,7 +118,7 @@ class InstallerApiController extends Controller {
$system->save();
// Creating user
$user = User::create(array(
$user = User::create([
'first_name' => $firstname,
'last_name' => $lastname,
'email' => $email,
@@ -136,7 +128,7 @@ class InstallerApiController extends Controller {
'role' => 'admin',
'assign_group' => 1,
'primary_dpt' => 1,
));
]);
// Setting database installed status
$value = '1';
@@ -165,5 +157,4 @@ class InstallerApiController extends Controller {
return ['response' => 'fail', 'reason' => 'this system is already installed', 'status' => '0'];
}
}
}

215
app/Http/Controllers/Api/v1/TestController.php
View File

@@ -2,26 +2,26 @@
namespace App\Http\Controllers\Api\v1;
use App\Http\Requests;
use App\Http\Controllers\Controller;
use Illuminate\Http\Request;
use Exception;
class TestController extends Controller {
class TestController extends Controller
{
public $server;
public function __construct() {
public function __construct()
{
$server = new Request();
$url = $_SERVER['REQUEST_URI'];
$server = parse_url($url);
$server["path"] = dirname($server["path"]);
$server = parse_url($server["path"]);
$server["path"] = dirname($server["path"]);
$this->server = "http://" . $_SERVER['HTTP_HOST'] . $server['path'] . "/";
$server['path'] = dirname($server['path']);
$server = parse_url($server['path']);
$server['path'] = dirname($server['path']);
$this->server = 'http://'.$_SERVER['HTTP_HOST'].$server['path'].'/';
}
static function callGetApi($url) {
public static function callGetApi($url)
{
//dd($url);
$curl = curl_init($url);
curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
@@ -38,7 +38,8 @@ class TestController extends Controller {
curl_close($curl);
}
static function callPostApi($url, $data) {
public static function callPostApi($url, $data)
{
//dd($url);
$curl = curl_init($url);
curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
@@ -56,7 +57,8 @@ class TestController extends Controller {
curl_close($curl);
}
public function ticketReply() {
public function ticketReply()
{
//$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png');
@@ -82,14 +84,16 @@ class TestController extends Controller {
];
$data = http_build_query($data, '', '&');
$url = $this->server . "helpdesk/reply?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/reply?token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callPostApi($url, $data);
return $respose;
}
public function createTicket() {
public function createTicket()
{
//$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png');
@@ -103,7 +107,7 @@ class TestController extends Controller {
'headers' => [0 => 'vijaycodename47@gmail.com'],
'dept' => '1',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
/** if attachment */
/* if attachment */
// 'attachments' => [
// [
// 'name' => 'ladybird',
@@ -121,53 +125,60 @@ class TestController extends Controller {
];
$data = http_build_query($data, '', '&');
$url = $this->server . "helpdesk/create?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/create?token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callPostApi($url, $data);
return $respose;
}
public function generateToken() {
public function generateToken()
{
$data = [
//'email'=>'vijaycodename47@gmail.com',
'username' => 'vijay',
'password' => 'manjapra',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($data, '', '&');
$url = $this->server . "authenticate";
$url = $this->server.'authenticate';
//dd($url);
$_this = new self();
$respose = $_this->callPostApi($url, $data);
return $respose;
}
public function createUser() {
public function createUser()
{
$data = [
'email' => 'vijaycodename@gmail.com',
'password' => 'manjapra',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($data, '', '&');
$url = $this->server . "register";
$url = $this->server.'register';
$_this = new self();
$respose = $_this->callPostApi($url, $data);
return $respose;
}
public function getAuthUser() {
$url = $this->server . "authenticate/user?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function getAuthUser()
{
$url = $this->server.'authenticate/user?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function editTicket() {
public function editTicket()
{
$data = [
'ticket_id' => '13',
'subject' => 'Api editing ticket via faveo api',
@@ -179,222 +190,266 @@ class TestController extends Controller {
];
$data = http_build_query($data, '', '&');
$url = $this->server . "helpdesk/edit?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/edit?token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callPostApi($url, $data);
return $respose;
}
public function deleteTicket() {
public function deleteTicket()
{
$data = [
'ticket_id' => [11],
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($data, '', '&');
$url = $this->server . "helpdesk/delete?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/delete?token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callPostApi($url, $data);
return $respose;
}
public function openedTickets() {
$url = $this->server . "helpdesk/open?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function openedTickets()
{
$url = $this->server.'helpdesk/open?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function unassignedTickets() {
public function unassignedTickets()
{
//dd('dsdf');
$url = $this->server . "helpdesk/unassigned?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/unassigned?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
//dd($respose);
return $respose;
}
public function closeTickets() {
$url = $this->server . "helpdesk/closed?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function closeTickets()
{
$url = $this->server.'helpdesk/closed?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function getAgents() {
$url = $this->server . "helpdesk/agents?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function getAgents()
{
$url = $this->server.'helpdesk/agents?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function getTeams() {
$url = $this->server . "helpdesk/teams?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function getTeams()
{
$url = $this->server.'helpdesk/teams?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function assignTicket() {
public function assignTicket()
{
$data = [
'ticket_id' => 1,
'user' => 'vijay.sebastian@ladybirdweb.com',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($data, '', '&');
$url = $this->server . "helpdesk/assign?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/assign?token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callPostApi($url, $data);
return $respose;
}
public function getCustomers() {
public function getCustomers()
{
$search = [
'search' => 'vij',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/customers?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/customers?token='.\Config::get('app.token');
$url = $url.'&'.$data;
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function getCustomer() {
public function getCustomer()
{
$search = [
'user_id' => '1',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/customer?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/customer?token='.\Config::get('app.token');
$url = $url.'&'.$data;
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function getSearch() {
public function getSearch()
{
$search = [
'search' => 'api',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/ticket-search?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/ticket-search?token='.\Config::get('app.token');
$url = $url.'&'.$data;
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function ticketThreads() {
public function ticketThreads()
{
$search = [
'id' => '1',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/ticket-thread?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/ticket-thread?token='.\Config::get('app.token');
$url = $url.'&'.$data;
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function url() {
public function url()
{
$search = [
'url' => 'http://localhost/faveo-helpdesk-github/public/',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/url?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/url?token='.\Config::get('app.token');
$url = $url.'&'.$data;
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function generateApiKey() {
$url = $this->server . "helpdesk/api_key?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function generateApiKey()
{
$url = $this->server.'helpdesk/api_key?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function getHelpTopic() {
$url = $this->server . "helpdesk/help-topic?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function getHelpTopic()
{
$url = $this->server.'helpdesk/help-topic?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function getSlaPlan() {
$url = $this->server . "helpdesk/sla-plan?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function getSlaPlan()
{
$url = $this->server.'helpdesk/sla-plan?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function getPriority() {
$url = $this->server . "helpdesk/priority?api_key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token=" . \Config::get('app.token');
public function getPriority()
{
$url = $this->server.'helpdesk/priority?api_key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function getDepartment() {
$url = $this->server . "helpdesk/department?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function getDepartment()
{
$url = $this->server.'helpdesk/department?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function getTickets() {
$url = $this->server . "helpdesk/tickets?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function getTickets()
{
$url = $this->server.'helpdesk/tickets?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function inbox() {
$url = $this->server . "helpdesk/inbox?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function inbox()
{
$url = $this->server.'helpdesk/inbox?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function internalNote() {
public function internalNote()
{
$data = [
'ticketid' => '1',
'userid' => 1,
'body' => 'Testing the api internal note',
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
];
$data = http_build_query($data, '', '&');
$url = $this->server . "helpdesk/internal-note?token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/internal-note?token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callPostApi($url, $data);
return $respose;
}
public function trash() {
$url = $this->server . "helpdesk/trash?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
public function trash()
{
$url = $this->server.'helpdesk/trash?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
}
public function myTickets(){
public function myTickets()
{
try {
$url = $this->server . "helpdesk/my-tickets?user_id=1&api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$url = $this->server.'helpdesk/my-tickets?user_id=1&api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
$_this = new self();
$respose = $_this->callGetApi($url);
return $respose;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
}
}
}

211
app/Http/Controllers/Api/v1/TicketController.php
View File

@@ -2,70 +2,72 @@
namespace App\Http\Controllers\Api\v1;
use App\Http\Requests;
use App\Http\Controllers\Controller;
use Illuminate\Http\Request;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Settings\Company;
use App\User;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Http\Controllers\Common\PhpMailController;
use Auth;
use Mail;
use Input;
use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Settings\System;
use App\Http\Controllers\Controller;
use App\Model\helpdesk\Settings\Alert;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
use App\User;
use Auth;
use Hash;
use Input;
use Mail;
/**
* -----------------------------------------------------------------------------
* Ticket Controller
* -----------------------------------------------------------------------------
* -----------------------------------------------------------------------------.
*
*
* @author Vijay Sebastian <vijay.sebastian@ladybirdweb.com>
* @copyright (c) 2016, Ladybird Web Solution
* @name Faveo HELPDESK
*
* @version v1
*
*
*/
class TicketController extends Controller {
class TicketController extends Controller
{
/**
* Create a new controller instance.
*
* @return type response
*/
public function __construct() {
public function __construct()
{
$PhpMailController = new PhpMailController();
$this->PhpMailController = $PhpMailController;
}
/**
* Create Ticket
* Create Ticket.
*
* @param type $user_id
* @param type $subject
* @param type $body
* @param type $helptopic
* @param type $sla
* @param type $priority
*
* @return type string
*/
public function createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach = '') {
public function createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach = '')
{
try {
$max_number = Tickets::whereRaw('id = (select max(`id`) from tickets)')->first();
//dd($max_number);
if ($max_number == null) {
$ticket_number = "AAAA-9999-9999999";
$ticket_number = 'AAAA-9999-9999999';
} else {
foreach ($max_number as $number) {
$ticket_number = $max_number->ticket_number;
}
}
$ticket = new Tickets;
$ticket = new Tickets();
$ticket->ticket_number = $this->ticketNumber($ticket_number);
//dd($this->ticketNumber($ticket_number));
$ticket->user_id = $user_id;
@@ -86,7 +88,7 @@ class TicketController extends Controller {
foreach ($form_data as $key => $form_details) {
foreach ($forms as $from) {
if ($from->name == $key) {
$form_value = new Ticket_Form_Data;
$form_value = new Ticket_Form_Data();
$form_value->ticket_id = $id;
$form_value->title = $from->label;
$form_value->content = $form_details;
@@ -96,27 +98,30 @@ class TicketController extends Controller {
}
}
$this->storeCollaborators($headers, $id);
$thread = $this->ticketThread($subject, $body, $id, $user_id);
if (!empty($attach)) {
$this->attach($thread, $attach);
}
return $thread;
} catch (\Exception $e) {
dd($e);
return $e->getMessage();
}
}
/**
* store_collaborators
* store_collaborators.
*
* @param type $headers
*
* @return type
*/
public function storeCollaborators($headers, $id) {
public function storeCollaborators($headers, $id)
{
try {
$company = $this->company();
if (isset($headers)) {
@@ -124,11 +129,11 @@ class TicketController extends Controller {
$name = $name;
$email = $email;
if ($this->checkEmail($email) == false) {
$create_user = new User;
$create_user = new User();
$create_user->user_name = $name;
$create_user->email = $email;
$create_user->active = 1;
$create_user->role = "user";
$create_user->role = 'user';
$password = $this->generateRandomString();
$create_user->password = Hash::make($password);
$create_user->save();
@@ -138,19 +143,19 @@ class TicketController extends Controller {
// });
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $email], $message = ['subject' => 'password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $name, 'email_address' => $email, 'user_password' => $password]);
} else {
$user = $this->checkEmail($email);
$user_id = $user->id;
}
$collaborator_store = new Ticket_Collaborator;
$collaborator_store = new Ticket_Collaborator();
$collaborator_store->isactive = 1;
$collaborator_store->ticket_id = $id;
$collaborator_store->user_id = $user_id;
$collaborator_store->role = "ccc";
$collaborator_store->role = 'ccc';
$collaborator_store->save();
}
}
return true;
} catch (\Exception $e) {
return $e->getMessage();
@@ -158,22 +163,26 @@ class TicketController extends Controller {
}
/**
* Generate Ticket Thread
* Generate Ticket Thread.
*
* @param type $subject
* @param type $body
* @param type $id
* @param type $user_id
*
* @return type
*/
public function ticketThread($subject, $body, $id, $user_id) {
public function ticketThread($subject, $body, $id, $user_id)
{
try {
$thread = new Ticket_Thread;
$thread = new Ticket_Thread();
$thread->user_id = $user_id;
$thread->ticket_id = $id;
$thread->poster = 'client';
$thread->title = $subject;
$thread->body = $body;
$thread->save();
return $thread->id;
} catch (\Exception $e) {
return $e->getMessage();
@@ -181,11 +190,14 @@ class TicketController extends Controller {
}
/**
* Generates Ticket Number
* Generates Ticket Number.
*
* @param type $ticket_number
*
* @return type integer
*/
public function ticketNumber($ticket_number) {
public function ticketNumber($ticket_number)
{
try {
//dd($ticket_number);
$number = $ticket_number;
@@ -207,21 +219,26 @@ class TicketController extends Controller {
$number3++;
$number2 = sprintf('%04s', $number2);
$number3 = sprintf('%07s', $number3);
$array = array($number1, $number2, $number3);
$array = [$number1, $number2, $number3];
$number = implode('-', $array);
return $number;
} catch (\Exception $e) {
dd($e);
return $e->getMessage();
}
}
/**
* Generate a random string for password
* Generate a random string for password.
*
* @param type $length
*
* @return type string
*/
public function generateRandomString($length = 10) {
public function generateRandomString($length = 10)
{
try {
$characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
$charactersLength = strlen($characters);
@@ -229,6 +246,7 @@ class TicketController extends Controller {
for ($i = 0; $i < $length; $i++) {
$randomString .= $characters[rand(0, $charactersLength - 1)];
}
return $randomString;
} catch (\Exception $e) {
return $e->getMessage();
@@ -236,14 +254,16 @@ class TicketController extends Controller {
}
/**
* Replying a ticket
* Replying a ticket.
*
* @param type Ticket_Thread $thread
* @param type TicketRequest $request
*
* @return type bool
*/
public function reply($thread, $request, $ta, $attach = '') {
public function reply($thread, $request, $ta, $attach = '')
{
try {
$check_attachment = null;
$eventthread = $thread->where('ticket_id', $request->input('ticket_ID'))->first();
$eventuserid = $eventthread->user_id;
@@ -266,11 +286,11 @@ class TicketController extends Controller {
if ($tickets->assigned_to == 0) {
$tickets->assigned_to = Auth::user()->id;
$tickets->save();
$thread2 = New Ticket_Thread;
$thread2 = new Ticket_Thread();
$thread2->ticket_id = $thread->ticket_id;
$thread2->user_id = Auth::user()->id;
$thread2->is_internal = 1;
$thread2->body = "This Ticket have been assigned to " . Auth::user()->first_name . " " . Auth::user()->last_name;
$thread2->body = 'This Ticket have been assigned to '.Auth::user()->first_name.' '.Auth::user()->last_name;
$thread2->save();
}
if ($tickets->status > 1) {
@@ -280,7 +300,6 @@ class TicketController extends Controller {
}
$thread->save();
if (!empty($attach)) {
$check_attachment = $this->attach($thread->id, $attach);
}
@@ -315,20 +334,18 @@ class TicketController extends Controller {
try {
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket-by-agent', 'body' => $body], $template_variables = ['agent_sign' => Auth::user()->agent_sign, 'ticket_number' => $ticket_number2]);
} catch (\Exception $e) {
}
$collaborators = Ticket_Collaborator::where('ticket_id', '=', $ticket_id)->get();
foreach ($collaborators as $collaborator) {
//mail to collaborators
$collab_user_id = $collaborator->user_id;
$user_id_collab = User::where('id', '=', $collab_user_id)->first();
$collab_email = $user_id_collab->email;
if ($user_id_collab->role == "user") {
if ($user_id_collab->role == 'user') {
$collab_user_name = $user_id_collab->user_name;
} else {
$collab_user_name = $user_id_collab->first_name . " " . $user_id_collab->last_name;
$collab_user_name = $user_id_collab->first_name.' '.$user_id_collab->last_name;
}
// Mail::send('emails.ticket_re-reply', ['content' => $reply_content, 'ticket_number' => $ticket_number, 'From' => $company, 'name' => $collab_user_name, 'Agent_Signature' => $agentsign], function ($message) use ($collab_email, $collab_user_name, $ticket_number, $ticket_subject, $check_attachment) {
// $message->to($collab_email, $collab_user_name)->subject($ticket_subject . '[#' . $ticket_number . ']');
@@ -343,11 +360,9 @@ try {
try {
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['user' => $admin_user, 'email' => $admin_email], $message = ['subject' => $updated_subject, 'body' => $body, 'scenario' => $mail], $template_variables = ['ticket_agent_name' => $admin_user, 'ticket_client_name' => $username, 'ticket_client_email' => $emailadd, 'user' => $admin_user, 'ticket_number' => $ticket_number2, 'email_address' => $emailadd, 'name' => $ticket_creator]);
} catch (\Exception $e) {
}
}
}
return $thread;
} catch (\Exception $e) {
return $e->getMessage();
@@ -355,17 +370,20 @@ try {
}
/**
* company
* company.
*
* @return type
*/
public function company() {
public function company()
{
try {
$company = Company::Where('id', '=', '1')->first();
if ($company->company_name == null) {
$company = "Support Center";
$company = 'Support Center';
} else {
$company = $company->company_name;
}
return $company;
} catch (\Exception $e) {
return $e->getMessage();
@@ -373,25 +391,28 @@ try {
}
/**
* Ticket edit and save ticket data
* Ticket edit and save ticket data.
*
* @param type $ticket_id
* @param type Ticket_Thread $thread
*
* @return type bool
*/
public function ticketEditPost($ticket_id, $thread, $ticket) {
public function ticketEditPost($ticket_id, $thread, $ticket)
{
try {
$ticket = $ticket->where('id', '=', $ticket_id)->first();
$ticket->sla = Input::get("sla_plan");
$ticket->help_topic_id = Input::get("help_topic");
$ticket->source = Input::get("ticket_source");
$ticket->priority_id = Input::get("ticket_priority");
$ticket->sla = Input::get('sla_plan');
$ticket->help_topic_id = Input::get('help_topic');
$ticket->source = Input::get('ticket_source');
$ticket->priority_id = Input::get('ticket_priority');
$ticket->save();
$threads = $thread->where('ticket_id', '=', $ticket_id)->first();
$threads->title = Input::get("subject");
$threads->title = Input::get('subject');
$threads->save();
return $threads;
} catch (\Exception $e) {
return $e->getMessage();
@@ -399,11 +420,14 @@ try {
}
/**
* function to assign ticket
* function to assign ticket.
*
* @param type $id
*
* @return type bool
*/
public function assign($id) {
public function assign($id)
{
try {
$UserEmail = Input::get('user');
//dd($UserEmail);
@@ -425,11 +449,11 @@ try {
return ['error' => 'No thread not found'];
}
$ticket_subject = $ticket_thread->title;
$thread = New Ticket_Thread;
$thread = new Ticket_Thread();
$thread->ticket_id = $ticket->id;
$thread->user_id = Auth::user()->id;
$thread->is_internal = 1;
$thread->body = "This Ticket has been assigned to " . $user->first_name . " " . $user->last_name;
$thread->body = 'This Ticket has been assigned to '.$user->first_name.' '.$user->last_name;
$thread->save();
$company = $this->company();
@@ -438,7 +462,7 @@ try {
$agent = $user->first_name;
$agent_email = $user->email;
$master = Auth::user()->first_name . " " . Auth::user()->last_name;
$master = Auth::user()->first_name.' '.Auth::user()->last_name;
if (Alert::first()->internal_status == 1 || Alert::first()->internal_assigned_agent == 1) {
// // ticket assigned send mail
// Mail::send('emails.Ticket_assign', ['agent' => $agent, 'ticket_number' => $ticket_number, 'from' => $company, 'master' => $master, 'system' => $system], function ($message) use ($agent_email, $agent, $ticket_number, $ticket_subject) {
@@ -450,9 +474,6 @@ try {
} catch (\Exception $e) {
return 0;
}
}
return 1;
@@ -462,13 +483,15 @@ try {
}
/**
* Function to delete ticket
* Function to delete ticket.
*
* @param type $id
* @param type Tickets $ticket
*
* @return type string
*/
public function delete($ids, $ticket) {
public function delete($ids, $ticket)
{
try {
foreach ($ids as $id) {
$ticket_delete = $ticket->where('id', '=', $id)->first();
@@ -496,29 +519,33 @@ try {
$ticket_delete->status = 5;
$ticket_delete->save();
$ticket_status_message = Ticket_Status::where('id', '=', $ticket_delete->status)->first();
$thread = New Ticket_Thread;
$thread = new Ticket_Thread();
$thread->ticket_id = $ticket_delete->id;
$thread->user_id = Auth::user()->id;
$thread->is_internal = 1;
$thread->body = $ticket_status_message->message . " " . Auth::user()->first_name . " " . Auth::user()->last_name;
$thread->body = $ticket_status_message->message.' '.Auth::user()->first_name.' '.Auth::user()->last_name;
$thread->save();
}
} else {
return "ticket not found";
return 'ticket not found';
}
}
return "your tickets has been deleted";
return 'your tickets has been deleted';
} catch (\Exception $e) {
return $e->getMessage();
}
}
/**
* check email for dublicate entry
* check email for dublicate entry.
*
* @param type $email
*
* @return type bool
*/
public function checkEmail($email) {
public function checkEmail($email)
{
try {
$check = User::where('email', '=', $email)->first();
if ($check == true) {
@@ -532,17 +559,20 @@ try {
}
/**
* system
* system.
*
* @return type
*/
public function system() {
public function system()
{
try {
$system = System::Where('id', '=', '1')->first();
if ($system->name == null) {
$system = "Support Center";
$system = 'Support Center';
} else {
$system = $system->name;
}
return $system;
} catch (\Exception $e) {
return $e->getMessage();
@@ -550,22 +580,25 @@ try {
}
/**
* Create Attachment
* Create Attachment.
*
* @param type $thread
* @param type $attach
*
* @return int
*/
public function attach($thread, $attach) {
public function attach($thread, $attach)
{
try {
$ta = new Ticket_attachments();
foreach ($attach as $file) {
$ta->create(['thread_id' => $thread, 'name' => $file['name'], 'size' => $file['size'], 'type' => $file['type'], 'file' => $file['file'], 'poster' => 'ATTACHMENT']);
}
$ta->create(['thread_id' => $thread, 'name' => $name, 'size' => $size, 'type' => $type, 'file' => $file, 'poster' => 'ATTACHMENT']);
return 1;
} catch (\Exception $e) {
return $e->getMessage();
}
}
}

59
app/Http/Controllers/Api/v1/TokenAuthController.php
View File

@@ -3,39 +3,40 @@
namespace App\Http\Controllers\Api\v1;
use App\Http\Controllers\Controller;
use App\User;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Hash;
use JWTAuth;
use Tymon\JWTAuth\Exceptions\JWTException;
use App\Http\Requests;
use Illuminate\Http\Request;
use App\User;
use Illuminate\Support\Facades\Hash;
/**
* -----------------------------------------------------------------------------
* Token authenticate Controller
* -----------------------------------------------------------------------------
* -----------------------------------------------------------------------------.
*
*
* @author Vijay Sebastian <vijay.sebastian@ladybirdweb.com>
* @copyright (c) 2016, Ladybird Web Solution
* @name Faveo HELPDESK
*
* @version v1
*
*
*/
class TokenAuthController extends Controller {
public function __construct() {
class TokenAuthController extends Controller
{
public function __construct()
{
$this->middleware('api');
}
/**
* Authenticating user with username and password and retuen token
* Authenticating user with username and password and retuen token.
*
* @param Request $request
*
* @return type json
*/
public function authenticate(Request $request) {
public function authenticate(Request $request)
{
$usernameinput = $request->input('username');
$password = $request->input('password');
$field = filter_var($usernameinput, FILTER_VALIDATE_EMAIL) ? 'email' : 'user_name';
@@ -50,6 +51,7 @@ class TokenAuthController extends Controller {
return response()->json(['error' => 'could_not_create_token', 500]);
} catch (\Exception $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
@@ -58,27 +60,26 @@ class TokenAuthController extends Controller {
}
/**
* Get the user details from token
* Get the user details from token.
*
* @return type json
*/
public function getAuthenticatedUser() {
public function getAuthenticatedUser()
{
//dd(JWTAuth::parseToken()->authenticate());
try {
if (!$user = JWTAuth::parseToken()->authenticate()) {
return response()->json(['user_not_found', 404]);
}
} catch (\Tymon\JWTAuth\Exceptions\TokenExpiredException $e) {
return response()->json(['token_expired', $e->getStatusCode()]);
} catch (\Tymon\JWTAuth\Exceptions\TokenInvalidException $e) {
return response()->json(['token_invalid', $e->getStatusCode()]);
} catch (\Tymon\JWTAuth\Exceptions\JWTException $e) {
return response()->json(['token_absent', $e->getStatusCode()]);
} catch (\Exception $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
//dd($user);
@@ -86,11 +87,14 @@ class TokenAuthController extends Controller {
}
/**
* Register a user with username and password
* Register a user with username and password.
*
* @param Request $request
*
* @return type json
*/
public function register(Request $request) {
public function register(Request $request)
{
try {
$v = \Validator::make($request->all(), [
'email' => 'required|email|unique:users',
@@ -98,6 +102,7 @@ class TokenAuthController extends Controller {
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$newuser = $request->all();
@@ -108,21 +113,25 @@ class TokenAuthController extends Controller {
return User::create($newuser);
} catch (\Exception $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
/**
* verify the url is existing or not
* verify the url is existing or not.
*
* @return type json
*/
public function checkUrl() {
public function checkUrl()
{
try {
$v = \Validator::make($request->all(), [
'url' => 'required|url'
'url' => 'required|url',
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
@@ -130,8 +139,8 @@ class TokenAuthController extends Controller {
$url = $url.'/api/v1/helpdesk/check-url';
} catch (Exception $ex) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
}

69
app/Http/Controllers/Auth/AuthController.php
View File

@@ -3,21 +3,20 @@
namespace App\Http\Controllers\Auth;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\LoginRequest;
use App\Http\Requests\helpdesk\RegisterRequest;
use App\User;
// classes
use Auth;
use Hash;
use Illuminate\Contracts\Auth\Guard;
use Illuminate\Contracts\Auth\Registrar;
use Illuminate\Foundation\Auth\AuthenticatesAndRegistersUsers;
use Mail;
use Auth;
use Exception;
/**
* ---------------------------------------------------
@@ -27,12 +26,10 @@ use Exception;
* authentication of existing users. By default, this controller uses
* a simple trait to add these behaviors. Why don't you explore it?
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class AuthController extends Controller {
class AuthController extends Controller
{
use AuthenticatesAndRegistersUsers;
/* to redirect after login */
@@ -49,9 +46,11 @@ class AuthController extends Controller {
*
* @param \Illuminate\Contracts\Auth\Guard $auth
* @param \Illuminate\Contracts\Auth\Registrar $registrar
*
* @return void
*/
public function __construct(Guard $auth, Registrar $registrar, PhpMailController $PhpMailController) {
public function __construct(Guard $auth, Registrar $registrar, PhpMailController $PhpMailController)
{
$this->PhpMailController = $PhpMailController;
SettingsController::smtp();
$this->auth = $auth;
@@ -60,16 +59,18 @@ class AuthController extends Controller {
}
/**
* Get the form for registration
* Get the form for registration.
*
* @return type Response
*/
public function getRegister() {
public function getRegister()
{
// Event for login
\Event::fire(new \App\Events\FormRegisterEvent());
if (Auth::user()) {
if (Auth::user()->role == "admin" || Auth::user()->role == "agent") {
if (Auth::user()->role == 'admin' || Auth::user()->role == 'agent') {
return \Redirect::route('dashboard');
} elseif (Auth::user()->role == "user") {
} elseif (Auth::user()->role == 'user') {
// return view('auth.register');
}
} else {
@@ -78,12 +79,15 @@ class AuthController extends Controller {
}
/**
* Post registration form
* Post registration form.
*
* @param type User $user
* @param type RegisterRequest $request
*
* @return type Response
*/
public function postRegister(User $user, RegisterRequest $request) {
public function postRegister(User $user, RegisterRequest $request)
{
// Event for login
\Event::fire(new \App\Events\LoginEvent($request));
@@ -107,22 +111,24 @@ class AuthController extends Controller {
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $request->input('email')], $message = ['subject' => 'password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $name, 'email_address' => $request->input('email'), 'password_reset_link' => url('password/reset/'.$code)]);
return redirect('home')->with('success', 'Activate Your Account ! Click on Link that send to your mail');
}
/**
* Get mail function
* Get mail function.
*
* @param type $token
* @param type User $user
*
* @return type Response
*/
public function getMail($token, User $user) {
public function getMail($token, User $user)
{
$user = $user->where('remember_token', $token)->where('active', 0)->first();
if ($user) {
$user->active = 1;
$user->save();
return redirect('auth/login');
} else {
return redirect('auth/login');
@@ -130,14 +136,16 @@ class AuthController extends Controller {
}
/**
* Get login page
* Get login page.
*
* @return type Response
*/
public function getLogin() {
public function getLogin()
{
if (Auth::user()) {
if (Auth::user()->role == "admin" || Auth::user()->role == "agent") {
if (Auth::user()->role == 'admin' || Auth::user()->role == 'agent') {
return \Redirect::route('dashboard');
} elseif (Auth::user()->role == "user") {
} elseif (Auth::user()->role == 'user') {
return \Redirect::route('home');
}
} else {
@@ -146,11 +154,14 @@ class AuthController extends Controller {
}
/**
* Post of login page
* Post of login page.
*
* @param type LoginRequest $request
*
* @return type Response
*/
public function postLogin(LoginRequest $request) {
public function postLogin(LoginRequest $request)
{
// Set login attempts and login time
$loginAttempts = 1;
$usernameinput = $request->input('email');
@@ -186,6 +197,7 @@ class AuthController extends Controller {
return redirect()->intended($this->redirectPath());
}
}
return redirect($this->loginPath())
->withInput($request->only('email', 'remember'))
->withErrors([
@@ -196,11 +208,12 @@ class AuthController extends Controller {
}
/**
* Get Failed login message
* Get Failed login message.
*
* @return type string
*/
protected function getFailedLoginMessage() {
protected function getFailedLoginMessage()
{
return 'This Field do not match our records.';
}
}

32
app/Http/Controllers/Auth/PasswordController.php
View File

@@ -3,29 +3,25 @@
namespace App\Http\Controllers\Auth;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Controller;
// request
use Illuminate\Http\Request;
// model
use App\User;
// classes
// model
use Illuminate\Contracts\Auth\Guard;
// classes
use Illuminate\Contracts\Auth\PasswordBroker;
use Illuminate\Foundation\Auth\ResetsPasswords;
use Symfony\Component\HttpKernel\Exception\NotFoundHttpException;
use Exception;
use Illuminate\Http\Request;
/**
* PasswordController
* PasswordController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class PasswordController extends Controller {
class PasswordController extends Controller
{
use ResetsPasswords;
/**
@@ -33,9 +29,11 @@ class PasswordController extends Controller {
*
* @param \Illuminate\Contracts\Auth\Guard $auth
* @param \Illuminate\Contracts\Auth\PasswordBroker $passwords
*
* @return void
*/
public function __construct(Guard $auth, PasswordBroker $passwords, PhpMailController $PhpMailController) {
public function __construct(Guard $auth, PasswordBroker $passwords, PhpMailController $PhpMailController)
{
$this->PhpMailController = $PhpMailController;
$this->auth = $auth;
$this->passwords = $passwords;
@@ -48,7 +46,8 @@ class PasswordController extends Controller {
*
* @return Response
*/
public function getEmail() {
public function getEmail()
{
return view('auth.password');
}
@@ -57,7 +56,8 @@ class PasswordController extends Controller {
*
* @return Response
*/
public function postEmail(Request $request) {
public function postEmail(Request $request)
{
$date = date('Y-m-d H:i:s');
$this->validate($request, ['email' => 'required|email']);
$user = User::where('email', '=', $request->only('email'))->first();
@@ -67,7 +67,6 @@ class PasswordController extends Controller {
$code = str_random(60);
$password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->first();
if (isset($password_reset_table)) {
$password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->update(['token' => $code, 'created_at' => $date]);
// $password_reset_table->token = $code;
// $password_reset_table->update(['token' => $code]);
@@ -82,5 +81,4 @@ class PasswordController extends Controller {
return redirect()->back()->with('errors', "We can't find a user with that e-mail address.");
}
}
}

124
app/Http/Controllers/Auth/UserController.php
View File

@@ -32,24 +32,23 @@ use Input;
use Redirect;
/**
* UserController
* UserController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class UserController extends Controller {
class UserController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
$this->middleware('auth');
$this->middleware('role.agent');
// $this->middleware('roles');
@@ -57,10 +56,13 @@ class UserController extends Controller {
/**
* Display a listing of the resource.
*
* @param type User $user
*
* @return type Response
*/
public function index() {
public function index()
{
try {
/* get all values in Sys_user */
return view('themes.default1.agent.helpdesk.user.index');
@@ -70,11 +72,12 @@ class UserController extends Controller {
}
/**
* This function is used to display the list of users
* This function is used to display the list of users.
*
* @return datatable
*/
public function user_list() {
public function user_list()
{
return \Datatable::collection(User::where('role', '!=', 'admin')->where('role', '!=', 'agent')->get())
->searchColumns('user_name')
->orderColumns('user_name', 'email')
@@ -83,18 +86,20 @@ class UserController extends Controller {
})
->addColumn('email', function ($model) {
$email = $model->email;
return $email;
})
->addColumn('phone', function ($model) {
$phone = "";
$phone = '';
if ($model->phone_number) {
$phone = $model->ext.' '.$model->phone_number;
}
$mobile = "";
$mobile = '';
if ($model->mobile) {
$mobile = $model->mobile;
}
$phone = $phone . "&nbsp;&nbsp;&nbsp;" . $mobile;
$phone = $phone.'&nbsp;&nbsp;&nbsp;'.$mobile;
return $phone;
})
->addColumn('status', function ($model) {
@@ -104,10 +109,12 @@ class UserController extends Controller {
} else {
$stat = '<button class="btn btn-danger btn-xs">Inactive</button>';
}
return $stat;
})
->addColumn('lastlogin', function ($model) {
$t = $model->updated_at;
return TicketController::usertimezone($t);
})
->addColumn('Actions', function ($model) {
@@ -137,9 +144,11 @@ class UserController extends Controller {
/**
* Show the form for creating a new resource.
*
* @return type Response
*/
public function create() {
public function create()
{
try {
return view('themes.default1.agent.helpdesk.user.create');
} catch (Exception $e) {
@@ -149,11 +158,14 @@ class UserController extends Controller {
/**
* Store a newly created resource in storage.
*
* @param type User $user
* @param type Sys_userRequest $request
*
* @return type Response
*/
public function store(User $user, Sys_userRequest $request) {
public function store(User $user, Sys_userRequest $request)
{
try {
/* insert the input request to sys_user table */
/* Check whether function success or not */
@@ -180,14 +192,18 @@ class UserController extends Controller {
/**
* Display the specified resource.
*
* @param type int $id
* @param type User $user
*
* @return type Response
*/
public function show($id, User $user) {
public function show($id, User $user)
{
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.show', compact('users'));
} catch (Exception $e) {
return view('404');
@@ -196,14 +212,18 @@ class UserController extends Controller {
/**
* Show the form for editing the specified resource.
*
* @param type int $id
* @param type User $user
*
* @return type Response
*/
public function edit($id, User $user) {
public function edit($id, User $user)
{
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
} catch (Exception $e) {
return view('404');
@@ -212,12 +232,15 @@ class UserController extends Controller {
/**
* Update the specified resource in storage.
*
* @param type int $id
* @param type User $user
* @param type Sys_userUpdate $request
*
* @return type Response
*/
public function update($id, User $user, Sys_userUpdate $request) {
public function update($id, User $user, Sys_userUpdate $request)
{
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
@@ -238,11 +261,14 @@ class UserController extends Controller {
/**
* Remove the specified resource from storage.
*
* @param type int $id
* @param type User $user
*
* @return type Response
*/
public function destroy($id, User $user) {
public function destroy($id, User $user)
{
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
@@ -262,30 +288,39 @@ class UserController extends Controller {
}
/**
* get profile page
* get profile page.
*
* @return type Response
*/
public function getProfile() {
public function getProfile()
{
$user = Auth::user();
return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
}
/**
* get profile edit page
* get profile edit page.
*
* @return type Response
*/
public function getProfileedit() {
public function getProfileedit()
{
$user = Auth::user();
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
}
/**
* post profile page
* post profile page.
*
* @param type int $id
* @param type ProfileRequest $request
*
* @return type Response
*/
public function postProfileedit(ProfileRequest $request) {
public function postProfileedit(ProfileRequest $request)
{
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
@@ -310,6 +345,7 @@ class UserController extends Controller {
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
@@ -318,17 +354,21 @@ class UserController extends Controller {
}
/**
* Post profile password
* Post profile password.
*
* @param type int $id
* @param type ProfilePassword $request
*
* @return type Response
*/
public function postProfilePassword($id, ProfilePassword $request) {
public function postProfilePassword($id, ProfilePassword $request)
{
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
} else {
return redirect('profile-edit')->with('fails1', 'Password was not Updated. Incorrect old password');
@@ -336,25 +376,30 @@ class UserController extends Controller {
}
/**
* User Assign Org
* User Assign Org.
*
* @param type $id
*
* @return type boolean
*/
public function UserAssignOrg($id) {
public function UserAssignOrg($id)
{
$org = Input::get('org');
$user_org = new User_org;
$user_org = new User_org();
$user_org->org_id = $org;
$user_org->user_id = $id;
$user_org->save();
return 1;
}
/**
* user create organisation
* user create organisation.
*
* @return type value
*/
public function User_Create_Org($id) {
public function User_Create_Org($id)
{
if (Input::get('website') != null) {
// checking website
$check = Organization::where('website', '=', Input::get('website'))->first();
@@ -366,13 +411,13 @@ class UserController extends Controller {
$check2 = Organization::where('name', '=', Input::get('name'))->first();
if (\Input::get('name') == null) {
return "Name is required";
return 'Name is required';
} elseif ($check2 != null) {
return "Name should be Unique";
return 'Name should be Unique';
} elseif ($check != null) {
return "Website should be Unique";
return 'Website should be Unique';
} else {
$org = new Organization;
$org = new Organization();
$org->name = Input::get('name');
$org->phone = Input::get('phone');
$org->website = Input::get('website');
@@ -380,7 +425,7 @@ class UserController extends Controller {
$org->internal_notes = Input::get('internal');
$org->save();
$user_org = new User_org;
$user_org = new User_org();
$user_org->org_id = $org->id;
$user_org->user_id = $id;
$user_org->save();
@@ -388,5 +433,4 @@ class UserController extends Controller {
return 0;
}
}
}

60
app/Http/Controllers/Client/helpdesk/ClientTicketController.php
View File

@@ -3,70 +3,60 @@
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Controller;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\CreateTicketRequest;
use App\Http\Requests\helpdesk\TicketRequest;
use App\Http\Requests\helpdesk\TicketEditRequest;
// models
use App\Model\helpdesk\Email\Banlist;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Alert;
use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Agent\Department;
// models
use App\Model\helpdesk\Ticket\Tickets;
use App\User;
// classes
use Auth;
use Hash;
use Input;
use Mail;
use PDF;
// classes
use Exception;
use Illuminate\Http\Request;
use Input;
/**
* TicketController2
* TicketController2.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class ClientTicketController extends Controller {
class ClientTicketController extends Controller
{
/**
* Create a new controller instance.
*
* @return type response
*/
public function __construct() {
public function __construct()
{
SettingsController::smtp();
// $this->middleware('auth');
// $this->middleware('role.user');
}
/**
* Get Checked ticket
* Get Checked ticket.
*
* @param type Tickets $ticket
* @param type User $user
*
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
public function getCheckTicket(Tickets $ticket, User $user)
{
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* reply
* reply.
*
* @param type $value
*
* @return type view
*/
public function reply($id, Request $request) {
public function reply($id, Request $request)
{
$comment = $request->input('comment');
if ($comment != null) {
$tickets = Tickets::where('id', '=', $id)->first();
@@ -74,14 +64,15 @@ class ClientTicketController extends Controller {
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads = new Ticket_Thread;
$threads = new Ticket_Thread();
$threads->user_id = Auth::user()->id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->poster = 'client';
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1', 'Successfully replied');
} catch (Exception $e) {
return \Redirect::back()->with('fails1', $e->errorInfo[2]);
@@ -90,5 +81,4 @@ class ClientTicketController extends Controller {
return \Redirect::back()->with('fails1', 'Please fill some data!');
}
}
}

37
app/Http/Controllers/Client/helpdesk/EmailController.php
View File

@@ -7,45 +7,47 @@ use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Email\Emails;
// classes
use Exception;
/**
* EmailController
* EmailController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class OuthouseController extends Controller {
class EmailController extends Controller
{
/**
* post port
* post port.
*
* @return string
*/
public static function port() {
public static function port()
{
$port = Emails::where('id', '=', '1')->first();
$portvalue = $port->option_value;
return $portvalue;
}
/**
* post host
* post host.
*
* @return string
*/
public static function host() {
public static function host()
{
$host = Option::where('option_name', '=', 'host')->first();
$hostvalue = $host->option_value;
return $hostvalue;
}
/**
* post username
* post username.
*
* @return string
*/
public static function username() {
public static function username()
{
$username = Option::where('option_name', '=', 'username')->first();
$uservalue = $username->option_value;
@@ -53,11 +55,12 @@ class OuthouseController extends Controller {
}
/**
* post passowrd
* post passowrd.
*
* @return string
*/
public static function password() {
public static function password()
{
$password = Option::where('option_name', '=', 'password')->first();
$passvalue = $password->option_value;
@@ -65,15 +68,15 @@ class OuthouseController extends Controller {
}
/**
* post encryption
* post encryption.
*
* @return string
*/
public static function encryption() {
public static function encryption()
{
$encryption = Option::where('option_name', '=', 'encryption')->first();
$encryptvalue = $encryption->option_value;
return $encryptvalue;
}
}

84
app/Http/Controllers/Client/helpdesk/FormController.php
View File

@@ -3,51 +3,44 @@
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Controller;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\ClientRequest;
use App\Model\helpdesk\Agent\Department;
// models
use App\Model\helpdesk\Form\Forms;
use App\Model\helpdesk\Form\Fields;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Ticket;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Ticket\Ticket_source;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
use App\User;
use App\Model\helpdesk\Form\Fields;
use App\Model\helpdesk\Form\Form_value;
use Exception;
// classes
use Form;
use Illuminate\Http\Request;
use Input;
use Mail;
use Hash;
use Redirect;
use Config;
use DateTime;
use DateTimeZone;
use Exception;
/**
* FormController
* FormController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class FormController extends Controller {
class FormController extends Controller
{
/**
* Create a new controller instance.
* Constructor to check
* Constructor to check.
*
* @return void
*/
public function __construct(TicketController $TicketController) {
public function __construct(TicketController $TicketController)
{
// mail smtp settings
SettingsController::smtp();
// creating a TicketController instance
@@ -55,16 +48,20 @@ class FormController extends Controller {
}
/**
* getform
* getform.
*
* @param type Help_topic $topic
*
* @return type
*/
public function getForm(Help_topic $topic) {
public function getForm(Help_topic $topic)
{
if (\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if (System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
@@ -72,22 +69,25 @@ class FormController extends Controller {
}
/**
* This Function to post the form for the ticket
* This Function to post the form for the ticket.
*
* @param type Form_name $name
* @param type Form_details $details
*
* @return type string
*/
public function postForm($id, Help_topic $topic) {
public function postForm($id, Help_topic $topic)
{
// dd($id);
if ($id != 0) {
$helptopic = $topic->where('id', '=', $id)->first();
$custom_form = $helptopic->custom_form;
$values = Fields::where('forms_id', '=', $custom_form)->get();
if (!$values) {
} if ($values) {
}
if ($values) {
foreach ($values as $value) {
if ($value->type == "select") {
if ($value->type == 'select') {
$data = $value->value;
$value = explode(',', $data);
echo '<select class="form-control">';
@@ -95,12 +95,12 @@ class FormController extends Controller {
echo '<option>'.$option.'</option>';
}
echo '</select></br>';
} elseif ($value->type == "radio") {
} elseif ($value->type == 'radio') {
$type2 = $value->value;
$val = explode(',', $type2);
echo '<label class="radio-inline">'.$value->label.'</label>&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp;&nbsp;'.$val[0].'
&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp;&nbsp;'.$val[1].'</br>';
} elseif ($value->type == "textarea") {
} elseif ($value->type == 'textarea') {
$type3 = $value->value;
$v = explode(',', $type3);
//dd($v);
@@ -109,7 +109,7 @@ class FormController extends Controller {
} else {
echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
}
} elseif ($value->type == "checkbox") {
} elseif ($value->type == 'checkbox') {
$type4 = $value->value;
$check = explode(',', $type4);
echo '<label class="radio-inline">'.$value->label.'&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp&nbsp'.$check[0].'</label><label class="radio-inline"><input type="'.$value->type.'" name="'.$value->name.'">&nbsp&nbsp'.$check[1].'</label></br>';
@@ -119,17 +119,18 @@ class FormController extends Controller {
}
}
} else {
return null;
return;
}
}
/**
* Posted form
* Posted form.
*
* @param type Request $request
* @param type User $user
*/
public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {
public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source)
{
$form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token');
$name = $request->input('Name');
@@ -157,26 +158,30 @@ class FormController extends Controller {
}
/**
* reply
* reply.
*
* @param type $value
*
* @return type view
*/
public function post_ticket_reply($id, Request $request) {
public function post_ticket_reply($id, Request $request)
{
$comment = $request->input('comment');
if ($comment != null) {
$tickets = Tickets::where('id', '=', $id)->first();
$threads = new Ticket_Thread;
$threads = new Ticket_Thread();
$tickets->closed_at = null;
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads->user_id = $tickets->user_id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->poster = 'client';
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1', 'Successfully replied');
} catch (Exception $e) {
return \Redirect::back()->with('fails1', $e->errorInfo[2]);
@@ -185,5 +190,4 @@ class FormController extends Controller {
return \Redirect::back()->with('fails1', 'Please fill some data!');
}
}
}

134
app/Http/Controllers/Client/helpdesk/GuestController.php
View File

@@ -3,9 +3,9 @@
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\CheckTicket;
use App\Http\Requests\helpdesk\ProfilePassword;
@@ -13,31 +13,31 @@ use App\Http\Requests\helpdesk\ProfileRequest;
use App\Http\Requests\helpdesk\TicketRequest;
// models
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
use App\User;
// classes
use Auth;
use Exception;
use Hash;
use Input;
use Exception;
/**
* GuestController
* GuestController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class GuestController extends Controller {
class GuestController extends Controller
{
/**
* Create a new controller instance.
*
* @return type void
*/
public function __construct(PhpMailController $PhpMailController) {
public function __construct(PhpMailController $PhpMailController)
{
$this->PhpMailController = $PhpMailController;
SettingsController::smtp();
// checking authentication
@@ -45,21 +45,27 @@ class GuestController extends Controller {
}
/**
* Get profile
* Get profile.
*
* @return type Response
*/
public function getProfile() {
public function getProfile()
{
$user = Auth::user();
return view('themes.default1.client.helpdesk.profile', compact('user'));
}
/**
* Save profile data
* Save profile data.
*
* @param type $id
* @param type ProfileRequest $request
*
* @return type Response
*/
public function postProfile(ProfileRequest $request) {
public function postProfile(ProfileRequest $request)
{
$user = User::where('id', '=', Auth::user()->id)->first();
$user->gender = $request->get('gender');
$user->save();
@@ -84,6 +90,7 @@ class GuestController extends Controller {
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
@@ -92,26 +99,34 @@ class GuestController extends Controller {
}
/**
* Get Ticket page
* Get Ticket page.
*
* @param type Help_topic $topic
*
* @return type Response
*/
public function getTicket(Help_topic $topic) {
public function getTicket(Help_topic $topic)
{
$topics = $topic->get();
return view('themes.default1.client.helpdesk.tickets.form', compact('topics'));
}
/**
* getform
* getform.
*
* @param type Help_topic $topic
*
* @return type
*/
public function getForm(Help_topic $topic) {
public function getForm(Help_topic $topic)
{
if (\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if (System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
@@ -119,24 +134,30 @@ class GuestController extends Controller {
}
/**
* Get my ticket
* Get my ticket.
*
* @param type Tickets $tickets
* @param type Ticket_Thread $thread
* @param type User $user
*
* @return type Response
*/
public function getMyticket() {
public function getMyticket()
{
return view('themes.default1.client.helpdesk.mytickets');
}
/**
* Get ticket-thread
* Get ticket-thread.
*
* @param type Ticket_Thread $thread
* @param type Tickets $tickets
* @param type User $user
*
* @return type Response
*/
public function thread(Ticket_Thread $thread, Tickets $tickets, User $user) {
public function thread(Ticket_Thread $thread, Tickets $tickets, User $user)
{
$user_id = Auth::user()->id;
//dd($user_id);
/* get the ticket's id == ticket_id of thread */
@@ -149,26 +170,31 @@ class GuestController extends Controller {
}
/**
* ticket Edit
* ticket Edit.
*
* @return
*/
public function ticketEdit() {
public function ticketEdit()
{
}
/**
* Post porfile password
* Post porfile password.
*
* @param type $id
* @param type ProfilePassword $request
*
* @return type Response
*/
public function postProfilePassword(ProfilePassword $request) {
public function postProfilePassword(ProfilePassword $request)
{
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
try {
$user->save();
return redirect()->back()->with('success2', 'Password Updated sucessfully');
} catch (Exception $e) {
return redirect()->back()->with('fails2', $e->errorInfo[2]);
@@ -179,12 +205,15 @@ class GuestController extends Controller {
}
/**
* Ticekt reply
* Ticekt reply.
*
* @param type Ticket_Thread $thread
* @param type TicketRequest $request
*
* @return type Response
*/
public function reply(Ticket_Thread $thread, TicketRequest $request) {
public function reply(Ticket_Thread $thread, TicketRequest $request)
{
$thread->ticket_id = $request->input('ticket_ID');
$thread->title = $request->input('To');
$thread->user_id = Auth::user()->id;
@@ -194,29 +223,35 @@ class GuestController extends Controller {
$ticket_id = $request->input('ticket_ID');
$tickets = Tickets::where('id', '=', $ticket_id)->first();
$thread = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
return Redirect("thread/" . $ticket_id);
return Redirect('thread/'.$ticket_id);
}
/**
* Get Checked ticket
* Get Checked ticket.
*
* @param type Tickets $ticket
* @param type User $user
*
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
public function getCheckTicket(Tickets $ticket, User $user)
{
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* Post Check ticket
* Post Check ticket.
*
* @param type CheckTicket $request
* @param type User $user
* @param type Tickets $ticket
* @param type Ticket_Thread $thread
*
* @return type Response
*/
public function PostCheckTicket() {
public function PostCheckTicket()
{
$Email = \Input::get('email');
$Ticket_number = \Input::get('ticket_number');
@@ -230,7 +265,7 @@ class GuestController extends Controller {
if ($user->role == 'user') {
$username = $user->user_name;
} else {
$username = $user->first_name . " " . $user->last_name;
$username = $user->first_name.' '.$user->last_name;
}
if ($user->email != $Email) {
@@ -252,36 +287,45 @@ class GuestController extends Controller {
}
/**
* get ticket email
* get ticket email.
*
* @param type $id
*
* @return type
*/
public function get_ticket_email($id) {
public function get_ticket_email($id)
{
$id1 = \Crypt::decrypt($id);
return view('themes.default1.client.helpdesk.ckeckticket', compact('id'));
}
/**
* get ticket status
* get ticket status.
*
* @param type Tickets $ticket
*
* @return type
*/
public function getTicketStat(Tickets $ticket) {
public function getTicketStat(Tickets $ticket)
{
return view('themes.default1.client.helpdesk.ckeckticket', compact('ticket'));
}
/**
* get company
* get company.
*
* @return type
*/
public function company() {
public function company()
{
$company = Company::Where('id', '=', '1')->first();
if ($company->company_name == null) {
$company = "Support Center";
$company = 'Support Center';
} else {
$company = $company->company_name;
}
return $company;
}
}

18
app/Http/Controllers/Client/helpdesk/WelcomepageController.php
View File

@@ -9,23 +9,21 @@ use App\Model\helpdesk\Settings\System;
// classes
use Config;
use Redirect;
use Exception;
/**
* OuthouseController
* OuthouseController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class WelcomepageController extends Controller {
class WelcomepageController extends Controller
{
/**
* Display a listing of the resource.
*
* @return Response
*/
public function get(System $note) {
public function get(System $note)
{
if (Config::get('database.install') == '%0%') {
return Redirect::route('licence');
}
@@ -33,14 +31,16 @@ class WelcomepageController extends Controller {
foreach ($notes as $note) {
$content = $note->content;
}
return view('themes.default1.client.guest-user.guest', compact('heading', 'content'));
}
public function index() {
public function index()
{
if (Config::get('database.install') == '%0%') {
return Redirect::route('licence');
}
return view('themes.default1.client.helpdesk.guest-user.index');
}
}

115
app/Http/Controllers/Client/kb/UserController.php
View File

@@ -5,8 +5,8 @@ namespace App\Http\Controllers\Client\kb;
use App\Http\Controllers\Controller;
use App\Http\Requests\kb\CommentRequest;
use App\Http\Requests\kb\ContactRequest;
use App\Http\Requests\kb\SearchRequest;
use App\Http\Requests\kb\ProfilePassword;
use App\Http\Requests\kb\SearchRequest;
use App\Model\kb\Article;
use App\Model\kb\Category;
use App\Model\kb\Comment;
@@ -15,18 +15,18 @@ use App\Model\kb\Faq;
use App\Model\kb\Page;
use App\Model\kb\Relationship;
use App\Model\kb\Settings;
use Config;
use Auth;
// use Creativeorange\Gravatar\Gravatar;
use Config;
use Hash;
use Illuminate\Http\Request;
use Mail;
use Auth;
use Redirect;
use Hash;
use Exception;
class UserController extends Controller {
public function __construct() {
class UserController extends Controller
{
public function __construct()
{
//$this->middleware('auth');
//SettingsController::language();
// $this->port();
@@ -38,11 +38,11 @@ class UserController extends Controller {
/**
* @param
*
* @return response
* @package default
*/
public function getArticle(Article $article, Category $category, Settings $settings) {
public function getArticle(Article $article, Category $category, Settings $settings)
{
$settings = $settings->first();
$pagination = $settings->pagination;
// $article = $article->where('status', '1');
@@ -56,14 +56,16 @@ class UserController extends Controller {
}
/**
* Get excerpt from string
* Get excerpt from string.
*
* @param String $str String to get an excerpt from
* @param Integer $startPos Position int string to start excerpt from
* @param Integer $maxLength Maximum length the excerpt may be
* @return String excerpt
* @param string $str String to get an excerpt from
* @param int $startPos Position int string to start excerpt from
* @param int $maxLength Maximum length the excerpt may be
*
* @return string excerpt
*/
static function getExcerpt($str, $startPos = 0, $maxLength = 50) {
public static function getExcerpt($str, $startPos = 0, $maxLength = 50)
{
if (strlen($str) > $maxLength) {
$excerpt = substr($str, $startPos, $maxLength - 3);
$lastSpace = strrpos($excerpt, ' ');
@@ -76,7 +78,8 @@ class UserController extends Controller {
return $excerpt;
}
public function search(SearchRequest $request, Category $category, Article $article, Settings $settings) {
public function search(SearchRequest $request, Category $category, Article $article, Settings $settings)
{
$settings = $settings->first();
$pagination = $settings->pagination;
$search = $request->input('s');
@@ -84,14 +87,17 @@ class UserController extends Controller {
$result->setPath('search');
//dd($result);
$categorys = $category->get();
return view('themes.default1.client.kb.article-list.search', compact('categorys', 'result'));
}
/**
* to show the seleted article
* to show the seleted article.
*
* @return response
*/
public function show($slug, Article $article, Category $category) {
public function show($slug, Article $article, Category $category)
{
//ArticleController::timezone();
$tz = \App\Model\helpdesk\Settings\System::where('id', '1')->first()->time_zone;
$tz = \App\Model\helpdesk\Utility\Timezones::where('id', $tz)->first()->name;
@@ -105,7 +111,8 @@ class UserController extends Controller {
}
}
public function getCategory($slug, Article $article, Category $category, Relationship $relation) {
public function getCategory($slug, Article $article, Category $category, Relationship $relation)
{
/* get the article_id where category_id == current category */
$catid = $category->where('slug', $slug)->first();
$id = $catid->id;
@@ -118,7 +125,8 @@ class UserController extends Controller {
return view('themes.default1.client.kb.article-list.category', compact('all', 'id', 'categorys', 'article_id'));
}
public function home(Article $article, Category $category, Relationship $relation) {
public function home(Article $article, Category $category, Relationship $relation)
{
if (Config::get('database.install') == '%0%') {
return redirect('step1');
} else {
@@ -130,27 +138,34 @@ class UserController extends Controller {
}
}
public function Faq(Faq $faq, Category $category) {
public function Faq(Faq $faq, Category $category)
{
$faq = $faq->where('id', '1')->first();
$categorys = $category->get();
return view('themes.default1.client.kb.article-list.faq', compact('categorys', 'faq'));
}
/**
* get the contact page for user
* get the contact page for user.
*
* @return response
*/
public function contact(Category $category, Settings $settings) {
public function contact(Category $category, Settings $settings)
{
$settings = $settings->whereId('1')->first();
$categorys = $category->get();
return view('themes.default1.client.kb.article-list.contact', compact('settings', 'categorys'));
}
/**
* send message to the mail adderess that define in the system
* send message to the mail adderess that define in the system.
*
* @return response
*/
public function postContact(ContactRequest $request, Contact $contact) {
public function postContact(ContactRequest $request, Contact $contact)
{
$this->port();
$this->host();
$this->encryption();
@@ -167,7 +182,7 @@ class UserController extends Controller {
$details = $request->input('message');
//echo $message;
//echo $contact->email;
$mail = Mail::send('themes.default1.client.kb.article-list.contact-details', array('name' => $name, 'email' => $email, 'subject' => $subject, 'details' => $details), function ($message) use ($contact) {
$mail = Mail::send('themes.default1.client.kb.article-list.contact-details', ['name' => $name, 'email' => $email, 'subject' => $subject, 'details' => $details], function ($message) use ($contact) {
$message->to($contact->email, $contact->name)->subject('Contact');
});
if ($mail) {
@@ -177,19 +192,23 @@ class UserController extends Controller {
}
}
public function contactDetails() {
public function contactDetails()
{
return view('themes.default1.client.kb.article-list.contact-details');
}
/**
* To insert the values to the comment table
* To insert the values to the comment table.
*
* @param type Article $article
* @param type Request $request
* @param type Comment $comment
* @param type Id $id
*
* @return type response
*/
public function postComment($slug, Article $article, CommentRequest $request, Comment $comment) {
public function postComment($slug, Article $article, CommentRequest $request, Comment $comment)
{
$article = $article->where('slug', $slug)->first();
$id = $article->id;
$comment->article_id = $id;
@@ -200,39 +219,46 @@ class UserController extends Controller {
}
}
public function getPage($name, Page $page) {
public function getPage($name, Page $page)
{
$page = $page->where('slug', $name)->first();
//$this->timezone($page->created_at);
return view('themes.default1.client.kb.article-list.pages', compact('page'));
}
static function port() {
public static function port()
{
$setting = Settings::whereId('1')->first();
Config::set('mail.port', $setting->port);
}
static function host() {
public static function host()
{
$setting = Settings::whereId('1')->first();
Config::set('mail.host', $setting->host);
}
static function encryption() {
public static function encryption()
{
$setting = Settings::whereId('1')->first();
Config::set(['mail.encryption' => $setting->encryption, 'mail.username' => $setting->email]);
}
static function email() {
public static function email()
{
$setting = Settings::whereId('1')->first();
Config::set(['mail.from' => ['address' => $setting->email, 'name' => 'asd']]);
//dd(Config::get('mail'));
}
static function password() {
public static function password()
{
$setting = Settings::whereId('1')->first();
Config::set(['mail.password' => $setting->password, 'mail.sendmail' => $setting->email]);
}
public function getCategoryList(Article $article, Category $category, Relationship $relation) {
public function getCategoryList(Article $article, Category $category, Relationship $relation)
{
//$categorys = $category->get();
$categorys = $category->get();
// $categorys->setPath('home');
@@ -254,12 +280,15 @@ class UserController extends Controller {
// //return substr($date, 0, -6);
// }
public function clientProfile() {
public function clientProfile()
{
$user = Auth::user();
return view('themes.default1.client.kb.article-list.profile', compact('user'));
}
public function postClientProfile($id, ProfileRequest $request) {
public function postClientProfile($id, ProfileRequest $request)
{
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
@@ -284,6 +313,7 @@ class UserController extends Controller {
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
@@ -291,16 +321,17 @@ class UserController extends Controller {
}
}
public function postClientProfilePassword($id, ProfilePassword $request) {
public function postClientProfilePassword($id, ProfilePassword $request)
{
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect()->back()->with('success', 'Password Updated sucessfully');
} else {
return redirect()->back()->with('fails', 'Password was not Updated');
}
}
}

50
app/Http/Controllers/Common/PhpMailController.php
View File

@@ -2,21 +2,20 @@
namespace App\Http\Controllers\Common;
use App\Http\Requests;
use App\Http\Controllers\Controller;
use Phpmailer\PHPMailerautoload;
use Illuminate\Http\Request;
use Auth;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\Email;
use App\User;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Agent\Department;
use Auth;
class PhpMailController extends Controller {
public function fetch_smtp_details($id) {
class PhpMailController extends Controller
{
public function fetch_smtp_details($id)
{
$emails = Emails::where('id', '=', $id)->first();
return $emails;
}
@@ -25,7 +24,8 @@ class PhpMailController extends Controller {
*
* @return Mail
*/
public function sendmail($from, $to, $message, $template_variables) {
public function sendmail($from, $to, $message, $template_variables)
{
// dd($from);
$from_address = $this->fetch_smtp_details($from);
@@ -169,7 +169,7 @@ class PhpMailController extends Controller {
$system_from = $this->company();
$mail = new \PHPMailer;
$mail = new \PHPMailer();
$status = \DB::table('settings_email')->first();
@@ -177,13 +177,13 @@ class PhpMailController extends Controller {
$directory = $path2[0].'\emails'.DIRECTORY_SEPARATOR.$status->template.DIRECTORY_SEPARATOR;
$handle = fopen($directory . $template . '.blade.php', "r");
$handle = fopen($directory.$template.'.blade.php', 'r');
$contents = fread($handle, filesize($directory.$template.'.blade.php'));
fclose($handle);
$variables = array('{!!$user!!}', '{!!$agent!!}', '{!!$ticket_number!!}', '{!!$content!!}', '{!!$from!!}', '{!!$ticket_agent_name!!}', '{!!$ticket_client_name!!}', '{!!$ticket_client_email!!}', '{!!$ticket_body!!}', '{!!$ticket_assigner!!}', '{!!$ticket_link_with_number!!}', '{!!$system_error!!}', '{!!$agent_sign!!}', '{!!$department_sign!!}', '{!!$password_reset_link!!}', '{!!$email_address!!}', '{!!$user_password!!}', '{!!$system_from!!}', '{!!$system_link!!}');
$variables = ['{!!$user!!}', '{!!$agent!!}', '{!!$ticket_number!!}', '{!!$content!!}', '{!!$from!!}', '{!!$ticket_agent_name!!}', '{!!$ticket_client_name!!}', '{!!$ticket_client_email!!}', '{!!$ticket_body!!}', '{!!$ticket_assigner!!}', '{!!$ticket_link_with_number!!}', '{!!$system_error!!}', '{!!$agent_sign!!}', '{!!$department_sign!!}', '{!!$password_reset_link!!}', '{!!$email_address!!}', '{!!$user_password!!}', '{!!$system_from!!}', '{!!$system_link!!}'];
$data = array($user, $agent, $ticket_number, $content, $from, $ticket_agent_name, $ticket_client_name, $ticket_client_email, $ticket_body, $ticket_assigner, $ticket_link_with_number, $system_error, $agent_sign, $department_sign, $password_reset_link, $email_address, $user_password, $system_from, $system_link);
$data = [$user, $agent, $ticket_number, $content, $from, $ticket_agent_name, $ticket_client_name, $ticket_client_email, $ticket_body, $ticket_assigner, $ticket_link_with_number, $system_error, $agent_sign, $department_sign, $password_reset_link, $email_address, $user_password, $system_from, $system_link];
// dd($variables,$data,$contents);
// $messagebody = str_replace($variables, $data, $contents);
@@ -195,7 +195,6 @@ class PhpMailController extends Controller {
$contents = $messagebody;
}
// dd($messagebody);
//$mail->SMTPDebug = 3; // Enable verbose debug output
@@ -226,7 +225,7 @@ class PhpMailController extends Controller {
$mail->addBCC($bc);
if ($attachment != null) {
$size = sizeOf($message['attachments']);
$size = count($message['attachments']);
$attach = $message['attachments'];
for ($i = 0; $i < $size; $i++) {
$file_path = $attach[$i]->getRealPath();
@@ -237,7 +236,7 @@ class PhpMailController extends Controller {
$mail->Subject = $subject;
if ($template == 'ticket-reply-agent') {
$line = "---Reply above this line--- <br/><br/>";
$line = '---Reply above this line--- <br/><br/>';
$mail->Body = $line.$messagebody;
} else {
$mail->Body = $messagebody;
@@ -254,16 +253,19 @@ class PhpMailController extends Controller {
}
/**
* Fetching comapny name to send mail
* Fetching comapny name to send mail.
*
* @return type
*/
public function company() {
public function company()
{
$company = Company::Where('id', '=', '1')->first();
if ($company->company_name == null) {
$company = "Support Center";
$company = 'Support Center';
} else {
$company = $company->company_name;
}
return $company;
}
@@ -311,12 +313,15 @@ class PhpMailController extends Controller {
// }
/**
* Function to choose from address
* Function to choose from address.
*
* @param type Reg $reg
* @param type Department $dept_id
*
* @return type integer
*/
public function mailfrom($reg, $dept_id) {
public function mailfrom($reg, $dept_id)
{
$email = Email::where('id', '=', '1')->first();
if ($reg == 1) {
return $email->sys_email;
@@ -329,5 +334,4 @@ class PhpMailController extends Controller {
}
}
}
}

301
app/Http/Controllers/Common/SettingsController.php
View File

@@ -5,60 +5,65 @@ namespace App\Http\Controllers\Common;
// controllers
use App\Http\Controllers\Controller;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\SmtpRequest;
use App\Http\Requests;
// models
use App\Model\helpdesk\Theme\Widgets;
use App\Http\Requests\helpdesk\SmtpRequest;
use App\Model\helpdesk\Email\Smtp;
use App\Model\helpdesk\Utility\Version_Check;
// models
use App\Model\helpdesk\Settings\Plugin;
// classes
use App\Model\helpdesk\Theme\Widgets;
use App\Model\helpdesk\Utility\Version_Check;
use Config;
use Input;
// classes
use Crypt;
use Illuminate\Support\Collection;
use Exception;
use Illuminate\Http\Request;
use Illuminate\Support\Collection;
use Input;
/**
* ***************************
* Settings Controllers
* ***************************
* Controller to keep smtp details and fetch where ever needed
* @package default
* Controller to keep smtp details and fetch where ever needed.
*/
class SettingsController extends Controller {
class SettingsController extends Controller
{
/**
* Create a new controller instance.
*
* @return type void
*/
public function __construct() {
public function __construct()
{
// $this->smtp();
$this->middleware('auth');
$this->middleware('roles');
SettingsController::driver();
SettingsController::host();
SettingsController::port();
SettingsController::from();
SettingsController::encryption();
SettingsController::username();
SettingsController::password();
self::driver();
self::host();
self::port();
self::from();
self::encryption();
self::username();
self::password();
}
/**
* get the page to create the footer
* get the page to create the footer.
*
* @return response
*/
public function widgets() {
public function widgets()
{
return view('themes.default1.admin.helpdesk.theme.widgets');
}
/**
* get the page to create the footer
* get the page to create the footer.
*
* @return response
*/
public function list_widget() {
public function list_widget()
{
return \Datatable::collection(Widgets::where('id', '<', '7')->get())
->searchColumns('name')
->orderColumns('name', 'title', 'value')
@@ -83,12 +88,12 @@ class SettingsController extends Controller {
</div>
<div class="modal-body">
<div class="form-group" style="width:100%">
<label>' . \Lang::get("lang.title") . '</label><br/>
<label>'.\Lang::get('lang.title').'</label><br/>
<input type="text" name="title" value="'.$model->title.'" class="form-control" style="width:100%">
</div>
<br/>
<div class="form-group" style="width:100%">
<label>' . \Lang::get("lang.content") . '</label><br/>
<label>'.\Lang::get('lang.content').'</label><br/>
<textarea name="content" class="form-control" style="width:100%" id="Content'.$model->id.'">'.$model->value.'</textarea>
</div>
</div>
@@ -110,17 +115,21 @@ class SettingsController extends Controller {
}
/**
* Post footer
* Post footer.
*
* @param type Footer $footer
* @param type Request $request
*
* @return type response
*/
public function edit_widget($id, Widgets $widgets, Request $request) {
public function edit_widget($id, Widgets $widgets, Request $request)
{
$widget = $widgets->where('id', '=', $id)->first();
$widget->title = $request->title;
$widget->value = $request->content;
try {
$widget->save();
return redirect()->back()->with('success', $widget->name.' Saved Successfully');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -128,18 +137,22 @@ class SettingsController extends Controller {
}
/**
* get the page to create the footer
* get the page to create the footer.
*
* @return response
*/
public function social_buttons() {
public function social_buttons()
{
return view('themes.default1.admin.helpdesk.theme.social');
}
/**
* get the page to create the footer
* get the page to create the footer.
*
* @return response
*/
public function list_social_buttons() {
public function list_social_buttons()
{
return \Datatable::collection(Widgets::where('id', '>', '6')->get())
->searchColumns('name')
->orderColumns('name', 'value')
@@ -162,7 +175,7 @@ class SettingsController extends Controller {
<div class="modal-body">
<br/>
<div class="form-group" style="width:100%">
<label>' . \Lang::get("lang.link") . '</label><br/>
<label>'.\Lang::get('lang.link').'</label><br/>
<input type="url" name="content" class="form-control" style="width:100%" value="'.$model->value.'">
</div>
</div>
@@ -179,17 +192,21 @@ class SettingsController extends Controller {
}
/**
* Post footer
* Post footer.
*
* @param type Footer $footer
* @param type Request $request
*
* @return type response
*/
public function edit_social_buttons($id, Widgets $widgets, Request $request) {
public function edit_social_buttons($id, Widgets $widgets, Request $request)
{
$widget = $widgets->where('id', '=', $id)->first();
$widget->title = $request->title;
$widget->value = $request->content;
try {
$widget->save();
return redirect()->back()->with('success', $widget->name.' Saved Successfully');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -197,70 +214,84 @@ class SettingsController extends Controller {
}
/**
* Driver
* Driver.
*
* @return type void
*/
static function driver() {
$set = new Smtp;
public static function driver()
{
$set = new Smtp();
$settings = Smtp::where('id', '=', '1')->first();
Config::set('mail.host', $settings->driver);
}
/**
* SMTP host
* SMTP host.
*
* @return type void
*/
static function host() {
$set = new Smtp;
public static function host()
{
$set = new Smtp();
$settings = Smtp::where('id', '=', '1')->first();
Config::set('mail.host', $settings->host);
}
/**
* SMTP port
* SMTP port.
*
* @return type void
*/
static function port() {
$set = new Smtp;
public static function port()
{
$set = new Smtp();
$settings = Smtp::where('id', '=', '1')->first();
Config::set('mail.port', intval($settings->port));
}
/**
* SMTP from
* SMTP from.
*
* @return type void
*/
static function from() {
$set = new Smtp;
public static function from()
{
$set = new Smtp();
$settings = Smtp::where('id', '=', '1')->first();
Config::set('mail.from', ['address' => $settings->email, 'name' => $settings->company_name]);
}
/**
* SMTP encryption
* SMTP encryption.
*
* @return type void
*/
static function encryption() {
$set = new Smtp;
public static function encryption()
{
$set = new Smtp();
$settings = Smtp::where('id', '=', '1')->first();
Config::set('mail.encryption', $settings->encryption);
}
/**
* SMTP username
* SMTP username.
*
* @return type void
*/
static function username() {
$set = new Smtp;
public static function username()
{
$set = new Smtp();
$settings = Smtp::where('id', '=', '1')->first();
Config::set('mail.username', $settings->email);
}
/**
* SMTP password
* SMTP password.
*
* @return type void
*/
static function password() {
public static function password()
{
$settings = Smtp::first();
if ($settings->password) {
$pass = $settings->password;
@@ -270,19 +301,24 @@ class SettingsController extends Controller {
}
/**
* get SMTP
* get SMTP.
*
* @return type view
*/
public function getsmtp() {
public function getsmtp()
{
$settings = Smtp::where('id', '=', '1')->first();
return view('themes.default1.admin.helpdesk.emails.smtp', compact('settings'));
}
/**
* POST SMTP
* POST SMTP.
*
* @return type view
*/
public function postsmtp(SmtpRequest $request) {
public function postsmtp(SmtpRequest $request)
{
$data = Smtp::where('id', '=', 1)->first();
$data->driver = $request->input('driver');
$data->host = $request->input('host');
@@ -293,6 +329,7 @@ class SettingsController extends Controller {
$data->password = Crypt::encrypt($request->input('password'));
try {
$data->save();
return \Redirect::route('getsmtp')->with('success', 'success');
} catch (Exception $e) {
return \Redirect::route('getsmtp')->with('fails', $e->errorInfo[2]);
@@ -300,10 +337,12 @@ class SettingsController extends Controller {
}
/**
* SMTP
* SMTP.
*
* @return type void
*/
static function smtp() {
public static function smtp()
{
$settings = Smtp::where('id', '=', '1')->first();
if ($settings->password) {
$password = Crypt::decrypt($settings->password);
@@ -318,22 +357,29 @@ class SettingsController extends Controller {
}
/**
* Settings
* Settings.
*
* @param type Smtp $set
*
* @return type view\
*/
public function settings(Smtp $set) {
public function settings(Smtp $set)
{
$settings = $set->where('id', '1')->first();
return view('themes.default1.admin.settings', compact('settings'));
}
/**
* Post settings
* Post settings.
*
* @param type Settings $set
* @param type Request $request
*
* @return type view
*/
public function PostSettings(Settings $set, Request $request) {
public function PostSettings(Settings $set, Request $request)
{
$settings = $set->where('id', '1')->first();
$pass = $request->input('password');
$password = Crypt::encrypt($pass);
@@ -353,6 +399,7 @@ class SettingsController extends Controller {
}
try {
$settings->fill($request->except('logo', 'password'))->save();
return redirect()->back()->with('success', 'Settings updated Successfully');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -360,25 +407,29 @@ class SettingsController extends Controller {
}
/**
* version_check
* version_check.
*
* @return type
*/
public function version_check() {
public function version_check()
{
$response_url = \URL::route('post-version-check');
echo "<form action='http://www.faveohelpdesk.com/bill/version' method='post' name='redirect'>";
echo "<input type='hidden' name='_token' value='csrf_token()'/>";
echo "<input type='hidden' name='title' value='helpdeskcommunityedition'/>";
echo "<input type='hidden' name='id' value='19'/>";
echo "<input type='hidden' name='response_url' value='".$response_url."' />";
echo "</form>";
echo '</form>';
echo "<script language='javascript'>document.redirect.submit();</script>";
}
/**
* post_version_check
* post_version_check.
*
* @return type
*/
public function post_version_check(Request $request) {
public function post_version_check(Request $request)
{
$current_version = \Config::get('app.version');
$new_version = $request->value;
if ($current_version == $new_version) {
@@ -397,15 +448,18 @@ class SettingsController extends Controller {
}
}
public function getupdate() {
public function getupdate()
{
return \View::make('themes.default1.admin.helpdesk.settings.checkupdate');
}
public function Plugins() {
public function Plugins()
{
return view('themes.default1.admin.helpdesk.settings.plugins');
}
public function GetPlugin() {
public function GetPlugin()
{
$plugins = $this->fetchConfig();
return \Datatable::collection(new Collection($plugins))
@@ -413,14 +467,14 @@ class SettingsController extends Controller {
->addColumn('name', function ($model) {
if (array_has($model, 'path')) {
if ($model['status'] == 0) {
$activate = "<a href=" . url('plugin/status/' . $model['path']) . ">Activate</a>";
$settings = " ";
$activate = '<a href='.url('plugin/status/'.$model['path']).'>Activate</a>';
$settings = ' ';
} else {
$settings = "<a href=" . url($model['settings']) . ">Settings</a> | ";
$activate = "<a href=" . url('plugin/status/' . $model['path']) . ">Deactivate</a>";
$settings = '<a href='.url($model['settings']).'>Settings</a> | ';
$activate = '<a href='.url('plugin/status/'.$model['path']).'>Deactivate</a>';
}
$delete = "<a href= id=delete" . $model['path'] . " data-toggle=modal data-target=#del" . $model['path'] . "><span style='color:red'>Delete</span></a>"
$delete = '<a href= id=delete'.$model['path'].' data-toggle=modal data-target=#del'.$model['path']."><span style='color:red'>Delete</span></a>"
."<div class='modal fade' id=del".$model['path'].">
<div class='modal-dialog'>
<div class=modal-content>
@@ -430,8 +484,8 @@ class SettingsController extends Controller {
<div class=modal-body>
<p>Are you Sure ?</p>
<div class=modal-footer>
<button type=button class='btn btn-default pull-left' data-dismiss=modal id=dismis>" . \Lang::get('lang.close') . "</button>
<a href=" . url('plugin/delete/' . $model['path']) . "><button class='btn btn-danger'>Delete</button></a>
<button type=button class='btn btn-default pull-left' data-dismiss=modal id=dismis>".\Lang::get('lang.close').'</button>
<a href='.url('plugin/delete/'.$model['path'])."><button class='btn btn-danger'>Delete</button></a>
</div>
@@ -439,10 +493,11 @@ class SettingsController extends Controller {
</div>
</div>
</div>";
$action = "<br><br>" . $delete . " | " . $settings . $activate;
$action = '<br><br>'.$delete.' | '.$settings.$activate;
} else {
$action = '';
}
return ucfirst($model['name']).$action;
})
->addColumn('description', function ($model) {
@@ -452,7 +507,7 @@ class SettingsController extends Controller {
return ucfirst($model['author']);
})
->addColumn('website', function ($model) {
return "<a href=" . $model['website'] . " target=_blank>" . $model['website'] . "</a>";
return '<a href='.$model['website'].' target=_blank>'.$model['website'].'</a>';
})
->addColumn('version', function ($model) {
return $model['version'];
@@ -461,28 +516,34 @@ class SettingsController extends Controller {
}
/**
* Reading the Filedirectory
* Reading the Filedirectory.
*
* @return type
*/
public function ReadPlugins() {
public function ReadPlugins()
{
$dir = app_path().'/Plugins';
$plugins = array_diff(scandir($dir), array('.', '..'));
$plugins = array_diff(scandir($dir), ['.', '..']);
return $plugins;
}
/**
* After plugin post
* After plugin post.
*
* @param Request $request
*
* @return type
*/
public function PostPlugins(Request $request) {
public function PostPlugins(Request $request)
{
$v = $this->validate($request, ['plugin' => 'required|mimes:application/zip,zip,Zip']);
$plug = new Plugin();
$file = $request->file('plugin');
//dd($file);
$destination = app_path().'/Plugins';
$zipfile = $file->getRealPath();
/**
/*
* get the file name and remove .zip
*/
$filename2 = $file->getClientOriginalName();
@@ -490,7 +551,7 @@ class SettingsController extends Controller {
$filename1 = ucfirst($file->getClientOriginalName());
$filename = str_replace('.zip', '', $filename1);
mkdir($destination.'/'.$filename);
/**
/*
* extract the zip file using zipper
*/
\Zipper::make($zipfile)->folder($filename2)->extractTo($destination.'/'.$filename);
@@ -498,18 +559,17 @@ class SettingsController extends Controller {
$file = app_path().'/Plugins/'.$filename; // Plugin file path
if (file_exists($file)) {
$seviceporvider = $file.'/ServiceProvider.php';
$config = $file.'/config.php';
if (file_exists($seviceporvider) && file_exists($config)) {
/**
/*
* move to faveo config
*/
$faveoconfig = config_path().'/plugins/'.$filename.'.php';
if ($faveoconfig) {
//copy($config, $faveoconfig);
/**
/*
* write provider list in app.php line 128
*/
$app = base_path().'/config/app.php';
@@ -519,36 +579,43 @@ class SettingsController extends Controller {
$lines[$line_i_am_looking_for] = $str;
file_put_contents($app, implode("\n", $lines));
$plug->create(['name' => $filename, 'path' => $filename, 'status' => 1]);
return redirect()->back()->with('success', 'Installed SuccessFully');
} else {
/**
/*
* delete if the plugin hasn't config.php and ServiceProvider.php
*/
$this->deleteDirectory($file);
return redirect()->back()->with('fails', 'Their is no '.$file);
}
} else {
/**
/*
* delete if the plugin hasn't config.php and ServiceProvider.php
*/
$this->deleteDirectory($file);
return redirect()->back()->with('fails', 'Their is no <b>config.php or ServiceProvider.php</b> '.$file);
}
} else {
/**
/*
* delete if the plugin Name is not equal to the folder name
*/
$this->deleteDirectory($file);
return redirect()->back()->with('fails', '<b>Plugin File Path is not exist</b> '.$file);
}
}
/**
* Delete the directory
* Delete the directory.
*
* @param type $dir
* @return boolean
*
* @return bool
*/
public function deleteDirectory($dir) {
public function deleteDirectory($dir)
{
if (!file_exists($dir)) {
return true;
}
@@ -563,17 +630,19 @@ class SettingsController extends Controller {
return false;
}
}
return rmdir($dir);
}
public function ReadConfigs() {
public function ReadConfigs()
{
$dir = app_path().'/Plugins/';
$files = array_diff(scandir($dir), array('.', '..', 'ServiceProvider.php'));
$plugins = array();
$files = array_diff(scandir($dir), ['.', '..', 'ServiceProvider.php']);
$plugins = [];
if ($files) {
foreach ($files as $key => $file) {
$plugin = $dir.$file;
$plugins[$key] = array_diff(scandir($plugin), array('.', '..', 'ServiceProvider.php'));
$plugins[$key] = array_diff(scandir($plugin), ['.', '..', 'ServiceProvider.php']);
$plugins[$key]['file'] = $plugin;
}
foreach ($plugins as $plugin) {
@@ -588,16 +657,18 @@ class SettingsController extends Controller {
closedir($dh);
}
}
return $config;
} else {
return 'null';
}
}
public function fetchConfig() {
public function fetchConfig()
{
$configs = $this->ReadConfigs();
//dd($configs);
$plug = new Plugin;
$plug = new Plugin();
$plug = $plug->select('path', 'status')->orderBy('name')->get()->toArray();
//dd($plug[0]['path']);
if ($configs !== 'null') {
@@ -608,31 +679,35 @@ class SettingsController extends Controller {
$fields[$key]['status'] = $plug[$key]['status'];
}
}
return $fields;
} else {
return array();
return [];
}
}
public function DeletePlugin($slug) {
public function DeletePlugin($slug)
{
$dir = app_path().'/Plugins/'.$slug;
$this->deleteDirectory($dir);
/**
/*
* remove service provider from app.php
*/
$str = "'App\\Plugins\\$slug"."\\ServiceProvider',";
$path_to_file = base_path().'/config/app.php';
$file_contents = file_get_contents($path_to_file);
$file_contents = str_replace($str, "//", $file_contents);
$file_contents = str_replace($str, '//', $file_contents);
file_put_contents($path_to_file, $file_contents);
$plugin = new Plugin();
$plugin = $plugin->where('path', $slug)->first();
$plugin->delete();
return redirect()->back()->with('success', 'Deleted Successfully');
}
public function StatusPlugin($slug) {
$plug = new Plugin;
public function StatusPlugin($slug)
{
$plug = new Plugin();
$plug = $plug->where('name', $slug)->first();
$status = $plug->status;
if ($status == 0) {
@@ -647,18 +722,18 @@ class SettingsController extends Controller {
}
if ($status == 1) {
$plug->status = 0;
/**
/*
* remove service provider from app.php
*/
$str = "'App\\Plugins\\$slug"."\\ServiceProvider',";
$path_to_file = base_path().'/config/app.php';
$file_contents = file_get_contents($path_to_file);
$file_contents = str_replace($str, "//", $file_contents);
$file_contents = str_replace($str, '//', $file_contents);
file_put_contents($path_to_file, $file_contents);
}
$plug->save();
return redirect()->back()->with('success', 'Status has changed');
}
}

6
app/Http/Controllers/Controller.php
View File

@@ -4,11 +4,11 @@ namespace App\Http\Controllers;
// classes
use Illuminate\Foundation\Bus\DispatchesCommands;
use Illuminate\Routing\Controller as BaseController;
use Illuminate\Foundation\Validation\ValidatesRequests;
use Illuminate\Routing\Controller as BaseController;
abstract class Controller extends BaseController {
abstract class Controller extends BaseController
{
use DispatchesCommands,
ValidatesRequests;
}

13
app/Http/Controllers/Error/ErrorController.php
View File

@@ -6,20 +6,19 @@ namespace App\Http\Controllers\Error;
use App\Http\Controllers\Controller;
/**
* ErrorController
* ErrorController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class ErrorController extends Controller {
class ErrorController extends Controller
{
/**
* Display a Error Page of 404.
*
* @return Response
*/
public function error404() {
public function error404()
{
return view('404');
}
}

35
app/Http/Controllers/HomeController.php
View File

@@ -2,10 +2,10 @@
namespace App\Http\Controllers;
use App\Model\helpdesk\Manage\Sla_plan;
use App\Model\helpdesk\Ticket\Tickets;
class HomeController extends Controller {
class HomeController extends Controller
{
/*
|--------------------------------------------------------------------------
| Home Controller
@@ -22,7 +22,8 @@ class HomeController extends Controller {
*
* @return void
*/
public function __construct() {
public function __construct()
{
// $this->middleware('auth');
}
@@ -31,33 +32,38 @@ class HomeController extends Controller {
*
* @return Response
*/
public function index() {
public function index()
{
// ksjdckjdsnc
return view('themes/default1/admin/dashboard');
}
public function getsmtp() {
public function getsmtp()
{
$smtp = \App\Model\helpdesk\Email\Smtp::where('id', '=', '1')->first();
return $smtp->host;
}
Public function getdata() {
public function getdata()
{
return \View::make('emails/notifications/agent');
}
public function getreport() {
public function getreport()
{
return \View::make('test');
}
public function pushdata() {
$date2 = strtotime(Date('Y-m-d'));
$date3 = Date('Y-m-d');
public function pushdata()
{
$date2 = strtotime(date('Y-m-d'));
$date3 = date('Y-m-d');
$format = 'Y-m-d';
$date1 = strtotime(Date($format, strtotime('-1 month' . $date3)));
$date1 = strtotime(date($format, strtotime('-1 month'.$date3)));
$return = "";
$last = "";
$return = '';
$last = '';
for ($i = $date1; $i <= $date2; $i = $i + 86400) {
$thisDate = date('Y-m-d', $i);
@@ -74,5 +80,4 @@ class HomeController extends Controller {
return '['.$last.']';
}
}

122
app/Http/Controllers/Installer/helpdesk/InstallController.php
View File

@@ -7,43 +7,40 @@ use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\InstallerRequest;
// models
use App\User;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Form\Form_details;
use App\Model\helpdesk\Utility\Date_time_format;
use App\Model\helpdesk\Utility\Timezones;
use App\User;
// classes
use App;
use Artisan;
use Config;
use Exception;
use File;
use Hash;
use Input;
use Redirect;
use Session;
use View;
use Exception;
/**
* |=======================================================================
* |Class: InstallController
* |=======================================================================
* |=======================================================================.
*
* Class to perform the first install operation without this the database
* settings could not be started
*
* @package Faveo HELPDESK
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*
*/
class InstallController extends Controller {
class InstallController extends Controller
{
/**
* Get Licence (step 1)
* Get Licence (step 1).
*
* @return type view
*/
public function licence() {
public function licence()
{
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
return view('themes/default1/installer/helpdesk/view1');
@@ -54,14 +51,17 @@ class InstallController extends Controller {
}
/**
* Post Licencecheck
* Post Licencecheck.
*
* @return type view
*/
public function licencecheck() {
public function licencecheck()
{
// checking if the user have accepted the licence agreement
$accept = (Input::has('accept1')) ? true : false;
if ($accept == 'accept') {
Session::put('step1', 'step1');
return Redirect::route('prerequisites');
} else {
return Redirect::route('licence')->with('fails', 'Failed! first accept the licence agreeement');
@@ -70,13 +70,15 @@ class InstallController extends Controller {
}
/**
* Get prerequisites (step 2)
* Get prerequisites (step 2).
*
* Checking the extensions enabled required for installing the faveo
* without which the project cannot be executed properly
*
* @return type view
*/
public function prerequisites() {
public function prerequisites()
{
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step1') == 'step1') {
@@ -91,20 +93,25 @@ class InstallController extends Controller {
/**
* Post Prerequisitescheck
* checking prerequisites
* checking prerequisites.
*
* @return type view
*/
public function prerequisitescheck() {
public function prerequisitescheck()
{
Session::put('step2', 'step2');
return Redirect::route('configuration');
}
/**
* Get Localization (step 3)
* Requesting user recomended settings for installation
* Requesting user recomended settings for installation.
*
* @return type view
*/
public function localization() {
public function localization()
{
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step2') == 'step2') {
@@ -119,11 +126,12 @@ class InstallController extends Controller {
/**
* Post localizationcheck
* checking prerequisites
* checking prerequisites.
*
* @return type view
*/
public function localizationcheck() {
public function localizationcheck()
{
Session::put('step3', 'step3');
Session::put('language', Input::get('language'));
@@ -136,10 +144,12 @@ class InstallController extends Controller {
/**
* Get Configuration (step 4)
* checking prerequisites
* checking prerequisites.
*
* @return type view
*/
public function configuration() {
public function configuration()
{
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step2') == 'step2') {
@@ -154,11 +164,12 @@ class InstallController extends Controller {
/**
* Post configurationcheck
* checking prerequisites
* checking prerequisites.
*
* @return type view
*/
public function configurationcheck() {
public function configurationcheck()
{
Session::put('step4', 'step4');
// dd(Input::get('default'));
// dd(Input::get('host'));
@@ -178,10 +189,12 @@ class InstallController extends Controller {
}
/**
* postconnection
* postconnection.
*
* @return type view
*/
public function postconnection() {
public function postconnection()
{
error_reporting(E_ALL & ~E_NOTICE);
$default = Input::get('default');
$host = Input::get('host');
@@ -203,7 +216,7 @@ class InstallController extends Controller {
$config .= "{$key}={$val}\n";
}
// Write environment file
$fp = fopen(base_path() . "/.env", 'w');
$fp = fopen(base_path().'/.env', 'w');
fwrite($fp, $config);
fclose($fp);
@@ -212,10 +225,12 @@ class InstallController extends Controller {
/**
* Get database
* checking prerequisites
* checking prerequisites.
*
* @return type view
*/
public function database() {
public function database()
{
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step4') == 'step4') {
@@ -230,10 +245,12 @@ class InstallController extends Controller {
/**
* Get account
* checking prerequisites
* checking prerequisites.
*
* @return type view
*/
public function account() {
public function account()
{
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step4') == 'step4') {
@@ -241,6 +258,7 @@ class InstallController extends Controller {
Session::forget('step1');
Session::forget('step2');
Session::forget('step3');
return View::make('themes/default1/installer/helpdesk/view5');
} else {
return Redirect::route('configuration');
@@ -252,15 +270,18 @@ class InstallController extends Controller {
/**
* Post accountcheck
* checking prerequisites
* checking prerequisites.
*
* @param type InstallerRequest $request
*
* @return type view
*/
public function accountcheck(InstallerRequest $request) {
public function accountcheck(InstallerRequest $request)
{
// migrate database
Artisan::call('migrate', array('--force' => true));
Artisan::call('db:seed', array('--force' => true));
Artisan::call('migrate', ['--force' => true]);
Artisan::call('db:seed', ['--force' => true]);
// create user
$firstname = $request->input('firstname');
@@ -274,7 +295,6 @@ class InstallController extends Controller {
$date = $request->input('date');
$datetime = $request->input('datetime');
//\Cache::forever('language', $language);
//\App::setLocale($language);
@@ -296,16 +316,15 @@ class InstallController extends Controller {
}
// Creating minum settings for system
$system = new System;
$system = new System();
$system->status = 1;
$system->department = 1;
$system->date_time_format = $date_time_format->id;
$system->time_zone = $timezones->id;
$system->save();
// creating an user
$user = User::create(array(
$user = User::create([
'first_name' => $firstname,
'last_name' => $lastname,
'email' => $email,
@@ -315,20 +334,23 @@ class InstallController extends Controller {
'primary_dpt' => 1,
'active' => 1,
'role' => 'admin',
));
]);
// checking if the user have been created
if ($user) {
Session::put('step6', 'step6');
return Redirect::route('final');
}
}
/**
* Get finalize
* checking prerequisites
* checking prerequisites.
*
* @return type view
*/
public function finalize() {
public function finalize()
{
// checking if the installation have been completed or not
if (Session::get('step6') == 'step6') {
$value = '1';
@@ -354,6 +376,7 @@ class InstallController extends Controller {
Session::forget('step4');
Session::forget('step5');
Session::forget('step6');
return View::make('themes/default1/installer/helpdesk/view6');
} catch (Exception $e) {
return Redirect::route('npl');
@@ -365,15 +388,16 @@ class InstallController extends Controller {
/**
* Post finalcheck
* checking prerequisites
* checking prerequisites.
*
* @return type view
*/
public function finalcheck() {
public function finalcheck()
{
try {
return redirect('/auth/login');
} catch (Exception $e) {
return redirect('/auth/login');
}
}
}

11
app/Http/Kernel.php
View File

@@ -5,12 +5,10 @@ namespace App\Http;
use Illuminate\Foundation\Http\Kernel as HttpKernel;
/**
* Kernel
*
* @package HttpKernel
* Kernel.
*/
class Kernel extends HttpKernel {
class Kernel extends HttpKernel
{
/**
* The application's global HTTP middleware stack.
*
@@ -40,7 +38,6 @@ class Kernel extends HttpKernel {
'role.user' => 'App\Http\Middleware\CheckRoleUser',
'api' => 'App\Http\Middleware\ApiKey',
'jwt.auth' => \Tymon\JWTAuth\Middleware\GetUserFromToken::class,
'jwt.refresh' => \Tymon\JWTAuth\Middleware\RefreshToken::class
'jwt.refresh' => \Tymon\JWTAuth\Middleware\RefreshToken::class,
];
}

16
app/Http/Middleware/ApiKey.php
View File

@@ -2,14 +2,15 @@
namespace App\Http\Middleware;
use Closure;
use App\Model\helpdesk\Settings\System;
use Closure;
class ApiKey {
class ApiKey
{
public $setting;
public function __construct() {
public function __construct()
{
$setting = new System();
$this->setting = $setting;
}
@@ -19,9 +20,11 @@ class ApiKey {
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
*
* @return mixed
*/
public function handle($request, Closure $next) {
public function handle($request, Closure $next)
{
$set = $this->setting->where('id', '1')->first();
if ($set->api_enable == 1) {
$key = $set->api_key;
@@ -29,12 +32,13 @@ class ApiKey {
return $next($request);
} else {
$result = 'wrong api key';
return response()->json(compact('result'));
}
} else {
$result = 'please enable api';
return response()->json(compact('result'));
}
}
}

16
app/Http/Middleware/Authenticate.php
View File

@@ -6,13 +6,12 @@ use Closure;
use Illuminate\Contracts\Auth\Guard;
/**
* Authenticate
* Authenticate.
*
* @package Middleware
* @author Ladybird <info@ladybirdweb.com>
*/
class Authenticate {
class Authenticate
{
/**
* The Guard implementation.
*
@@ -24,9 +23,11 @@ class Authenticate {
* Create a new filter instance.
*
* @param Guard $auth
*
* @return void
*/
public function __construct(Guard $auth) {
public function __construct(Guard $auth)
{
$this->auth = $auth;
}
@@ -35,9 +36,11 @@ class Authenticate {
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
*
* @return mixed
*/
public function handle($request, Closure $next) {
public function handle($request, Closure $next)
{
if ($this->auth->guest()) {
if ($request->ajax()) {
return response('Unauthorized.', 401);
@@ -48,5 +51,4 @@ class Authenticate {
return $next($request);
}
}

14
app/Http/Middleware/CheckRole.php
View File

@@ -5,26 +5,26 @@ namespace App\Http\Middleware;
use Closure;
/**
* CheckRole
* CheckRole.
*
* @package Middleware
* @author Ladybird <info@ladybirdweb.com>
*/
class CheckRole {
class CheckRole
{
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
*
* @return mixed
*/
public function handle($request, Closure $next) {
public function handle($request, Closure $next)
{
if ($request->user()->role == 'admin') {
return $next($request);
}
return redirect('guest')->with('fails', 'You are not Autherised');
}
}

13
app/Http/Middleware/CheckRoleAgent.php
View File

@@ -5,25 +5,26 @@ namespace App\Http\Middleware;
use Closure;
/**
* CheckRoleAgent
* CheckRoleAgent.
*
* @package default
* @author Ladybird <info@ladybirdweb.com>
*/
class CheckRoleAgent {
class CheckRoleAgent
{
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
*
* @return mixed
*/
public function handle($request, Closure $next) {
public function handle($request, Closure $next)
{
if ($request->user()->role == 'agent' || $request->user()->role == 'admin') {
return $next($request);
}
return redirect('dashboard')->with('fails', 'You are not Autherised');
}
}

13
app/Http/Middleware/CheckRoleUser.php
View File

@@ -5,25 +5,26 @@ namespace App\Http\Middleware;
use Closure;
/**
* CheckRoleUser
* CheckRoleUser.
*
* @package Middleware
* @author Ladybird <info@ladybirdweb.com>
*/
class CheckRoleUser {
class CheckRoleUser
{
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
*
* @return mixed
*/
public function handle($request, Closure $next) {
public function handle($request, Closure $next)
{
if ($request->user()->role == 'user') {
return $next($request);
}
return redirect('guest')->with('fails', 'You are not Autherised');
}
}

15
app/Http/Middleware/LanguageMiddleware.php
View File

@@ -5,22 +5,19 @@ namespace App\Http\Middleware;
use Cache;
use Closure;
use Illuminate\Contracts\Routing\Middleware;
use Illuminate\Foundation\Application;
use Illuminate\Http\Request;
use Illuminate\Routing\Redirector;
use Illuminate\Support\Facades\App;
use Illuminate\Support\Facades\Config;
use Illuminate\Support\Facades\Session;
class LanguageMiddleware implements Middleware {
public function handle($request, Closure $next) {
if (Cache::has('language') AND array_key_exists(Cache::get('language'), Config::get('languages'))) {
class LanguageMiddleware implements Middleware
{
public function handle($request, Closure $next)
{
if (Cache::has('language') and array_key_exists(Cache::get('language'), Config::get('languages'))) {
App::setLocale(Cache::get('language'));
} else { // This is optional as Laravel will automatically set the fallback language if there is none specified
App::setLocale(Config::get('app.fallback_locale'));
}
return $next($request);
}
}

13
app/Http/Middleware/RedirectIfAuthenticated.php
View File

@@ -6,8 +6,8 @@ use Closure;
use Illuminate\Contracts\Auth\Guard;
use Illuminate\Http\RedirectResponse;
class RedirectIfAuthenticated {
class RedirectIfAuthenticated
{
/**
* The Guard implementation.
*
@@ -19,9 +19,11 @@ class RedirectIfAuthenticated {
* Create a new filter instance.
*
* @param Guard $auth
*
* @return void
*/
public function __construct(Guard $auth) {
public function __construct(Guard $auth)
{
$this->auth = $auth;
}
@@ -30,14 +32,15 @@ class RedirectIfAuthenticated {
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
*
* @return mixed
*/
public function handle($request, Closure $next) {
public function handle($request, Closure $next)
{
if ($this->auth->check()) {
return new RedirectResponse(url('dashboard'));
}
return $next($request);
}
}

9
app/Http/Middleware/VerifyCsrfToken.php
View File

@@ -5,17 +5,18 @@ namespace App\Http\Middleware;
use Closure;
use Illuminate\Foundation\Http\Middleware\VerifyCsrfToken as BaseVerifier;
class VerifyCsrfToken extends BaseVerifier {
class VerifyCsrfToken extends BaseVerifier
{
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
*
* @return mixed
*/
public function handle($request, Closure $next) {
public function handle($request, Closure $next)
{
return parent::handle($request, $next);
}
}

3
app/Http/Requests/Request.php
View File

@@ -4,6 +4,7 @@ namespace App\Http\Requests;
use Illuminate\Foundation\Http\FormRequest;
abstract class Request extends FormRequest {
abstract class Request extends FormRequest
{
//
}

14
app/Http/Requests/helpdesk/AgentRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* AgentRequest
* AgentRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class AgentRequest extends Request {
class AgentRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class AgentRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'user_name' => 'required|unique:users',
'first_name' => 'required',
@@ -42,5 +43,4 @@ class AgentRequest extends Request {
'team_id' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/AgentUpdate.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* AgentUpdate
* AgentUpdate.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class AgentUpdate extends Request {
class AgentUpdate extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class AgentUpdate extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'first_name' => 'required',
'last_name' => 'required',
@@ -41,5 +42,4 @@ class AgentUpdate extends Request {
'team_id' => 'required',
];
}
}

11
app/Http/Requests/helpdesk/ArticleRequest.php
View File

@@ -4,14 +4,15 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
class ArticleRequest extends Request {
class ArticleRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -20,11 +21,11 @@ class ArticleRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'name' => 'required',
'description' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/BanRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* BanRequest
* BanRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class BanRequest extends Request {
class BanRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,11 +26,11 @@ class BanRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'email' => 'required|email',
'ban' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/BanlistRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* BanlistRequest
* BanlistRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class BanlistRequest extends Request {
class BanlistRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,11 +26,11 @@ class BanlistRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'email' => 'email',
'ban' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/CannedRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* AgentRequest
* AgentRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class CannedRequest extends Request {
class CannedRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,11 +26,11 @@ class CannedRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'title' => 'required',
'message' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/CannedUpdateRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* AgentRequest
* AgentRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class CannedUpdateRequest extends Request {
class CannedUpdateRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,11 +26,11 @@ class CannedUpdateRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'title' => 'required',
'message' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/CheckTicket.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* CheckTicket
* CheckTicket.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class CheckTicket extends Request {
class CheckTicket extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,11 +26,11 @@ class CheckTicket extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'email' => 'required|email',
'ticket_number' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/ClientRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* CompanyRequest
* CompanyRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class ClientRequest extends Request {
class ClientRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class ClientRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'Name' => 'required',
'Email' => 'required',
@@ -34,5 +35,4 @@ class ClientRequest extends Request {
'Details' => 'required',
];
}
}

11
app/Http/Requests/helpdesk/CommentRequest.php
View File

@@ -4,14 +4,15 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
class CommentRequest extends Request {
class CommentRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -20,7 +21,8 @@ class CommentRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'name' => 'required|max:10',
'email' => 'required|email',
@@ -28,5 +30,4 @@ class CommentRequest extends Request {
'comment' => 'required|max:60',
];
}
}

14
app/Http/Requests/helpdesk/CompanyRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* CompanyRequest
* CompanyRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class CompanyRequest extends Request {
class CompanyRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class CompanyRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'company_name' => 'required',
'website' => 'url',
@@ -34,5 +35,4 @@ class CompanyRequest extends Request {
'logo' => 'image',
];
}
}

11
app/Http/Requests/helpdesk/ContactRequest.php
View File

@@ -4,14 +4,15 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
class ContactRequest extends Request {
class ContactRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -20,7 +21,8 @@ class ContactRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'name' => 'required',
'email' => 'required|email',
@@ -28,5 +30,4 @@ class ContactRequest extends Request {
'message' => 'required|max:50',
];
}
}

14
app/Http/Requests/helpdesk/CreateTicketRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* CreateTicketRequest
* CreateTicketRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class CreateTicketRequest extends Request {
class CreateTicketRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class CreateTicketRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'email' => 'required|email',
@@ -39,5 +40,4 @@ class CreateTicketRequest extends Request {
'priority' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/DepartmentRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* DepartmentRequest
* DepartmentRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class DepartmentRequest extends Request {
class DepartmentRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class DepartmentRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'name' => 'required|unique:department',
// 'outgoing_email' => 'required',
@@ -34,5 +35,4 @@ class DepartmentRequest extends Request {
// 'group_id' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/DepartmentUpdate.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* DepartmentUpdate
* DepartmentUpdate.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class DepartmentUpdate extends Request {
class DepartmentUpdate extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class DepartmentUpdate extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
// 'outgoing_email' => 'required',
@@ -34,5 +35,4 @@ class DepartmentUpdate extends Request {
// 'group_id' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/DiagnoRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* DiagnoRequest
* DiagnoRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class DiagnoRequest extends Request {
class DiagnoRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class DiagnoRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'from' => 'required|email',
'to' => 'required|email',
@@ -34,5 +35,4 @@ class DiagnoRequest extends Request {
'message' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/EmailRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* EmailRequest
* EmailRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class EmailRequest extends Request {
class EmailRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,9 +26,9 @@ class EmailRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
];
}
}

14
app/Http/Requests/helpdesk/EmailsEditRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* EmailsEditRequest
* EmailsEditRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class EmailsEditRequest extends Request {
class EmailsEditRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class EmailsEditRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'email_address' => 'email',
'email_name' => 'required',
@@ -44,5 +45,4 @@ class EmailsEditRequest extends Request {
'mailbox_protocol' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/EmailsRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* EmailsRequest
* EmailsRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class EmailsRequest extends Request {
class EmailsRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class EmailsRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'email_address' => 'required|email|unique:emails',
'email_name' => 'required',
@@ -43,5 +44,4 @@ class EmailsRequest extends Request {
'mailbox_protocol' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/FormRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* FormRequest
* FormRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class FormRequest extends Request {
class FormRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class FormRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'title' => 'required',
@@ -35,5 +36,4 @@ class FormRequest extends Request {
'visibility' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/GroupRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* GroupRequest
* GroupRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class GroupRequest extends Request {
class GroupRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,10 +26,10 @@ class GroupRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'name' => 'required|unique:groups',
];
}
}

14
app/Http/Requests/helpdesk/HelptopicRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* HelptopicRequest
* HelptopicRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class HelptopicRequest extends Request {
class HelptopicRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class HelptopicRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'topic' => 'required|unique:help_topic',
// 'parent_topic' => 'required',
@@ -37,5 +38,4 @@ class HelptopicRequest extends Request {
// 'auto_assign' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/HelptopicUpdate.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* HelptopicUpdate
* HelptopicUpdate.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class HelptopicUpdate extends Request {
class HelptopicUpdate extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class HelptopicUpdate extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
// 'parent_topic' => 'required',
// 'custom_form' => 'required',
@@ -36,5 +37,4 @@ class HelptopicUpdate extends Request {
// 'auto_assign' => 'required',
];
}
}

14
app/Http/Requests/helpdesk/InstallerRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* InstallerRequest
* InstallerRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class InstallerRequest extends Request {
class InstallerRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,7 +26,8 @@ class InstallerRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'firstname' => 'required|max:20',
'Lastname' => 'required|max:20',
@@ -36,5 +37,4 @@ class InstallerRequest extends Request {
'confirmpassword' => 'required|same:password',
];
}
}

14
app/Http/Requests/helpdesk/LoginRequest.php
View File

@@ -5,19 +5,19 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
* LoginRequest
* LoginRequest.
*
* @package Request
* @author Ladybird <info@ladybirdweb.com>
*/
class LoginRequest extends Request {
class LoginRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -26,11 +26,11 @@ class LoginRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'email' => 'required',
'password' => 'required|min:6',
];
}
}

14
app/Http/Requests/helpdesk/MessageRequest.php
View File

@@ -4,14 +4,15 @@ namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
class MessageRequest extends Request {
class MessageRequest extends Request
{
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
public function authorize()
{
return true;
}
@@ -20,13 +21,12 @@ class MessageRequest extends Request {
*
* @return array
*/
public function rules() {
public function rules()
{
return [
'message_title' => 'required',
'message' => 'required'
'message' => 'required',
];
}
}

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