cuongpv/faveo
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Applied fixes from StyleCI

Browse Source
This commit is contained in:
Sujit Prasad
2016-02-19 02:20:12 -05:00
committed by StyleCI Bot
parent be5df5334f
commit d637c2b23f
439 changed files with 19063 additions and 19210 deletions
Download Patch File Download Diff File Expand all files Collapse all files

77
app/Http/Controllers/Agent/helpdesk/CannedController.php
View File

@@ -14,25 +14,25 @@ use App\User;
use Exception;
/**
* CannedController
* CannedController.
*
* This controller is for all the functionalities of Canned response for Agents in the Agent Panel
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class CannedController extends Controller {
class CannedController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking authentication
$this->middleware('auth');
// checking if role is agent
@@ -41,27 +41,34 @@ class CannedController extends Controller {
/**
* Display a listing of the Canned Responses.
*
* @return type View
*/
public function index() {
public function index()
{
return view('themes.default1.agent.helpdesk.canned.index');
}
/**
* Show the form for creating a new Canned Response
* Show the form for creating a new Canned Response.
*
* @return type View
*/
public function create() {
public function create()
{
return view('themes.default1.agent.helpdesk.canned.create');
}
/**
* Store a newly created Canned Response.
* @param type CannedRequest $request
* @param type Canned $canned
*
* @param type CannedRequest $request
* @param type Canned $canned
*
* @return type Redirect
*/
public function store(CannedRequest $request, Canned $canned) {
public function store(CannedRequest $request, Canned $canned)
{
// fetching all the requested inputs
$canned->user_id = \Auth::user()->id;
$canned->title = $request->input('title');
@@ -69,6 +76,7 @@ class CannedController extends Controller {
try {
// saving inputs
$canned->save();
return redirect()->route('canned.list')->with('success', 'Added Successfully');
} catch (Exception $e) {
return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
@@ -77,24 +85,31 @@ class CannedController extends Controller {
/**
* Show the form for editing the Canned Response.
* @param type $id
* @param type Canned $canned
*
* @param type $id
* @param type Canned $canned
*
* @return type View
*/
public function edit($id, Canned $canned) {
public function edit($id, Canned $canned)
{
// fetching requested canned response
$canned = $canned->where('user_id', '=', \Auth::user()->id)->where('id', '=', $id)->first();
return view('themes.default1.agent.helpdesk.canned.edit', compact('canned'));
}
/**
* Update the Canned Response in database.
* @param type $id
* @param type CannedUpdateRequest $request
* @param type Canned $canned
*
* @param type $id
* @param type CannedUpdateRequest $request
* @param type Canned $canned
*
* @return type Redirect
*/
public function update($id, CannedUpdateRequest $request, Canned $canned) {
public function update($id, CannedUpdateRequest $request, Canned $canned)
{
/* select the field where id = $id(request Id) */
$canned = $canned->where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
// fetching all the requested inputs
@@ -104,6 +119,7 @@ class CannedController extends Controller {
try {
// saving inputs
$canned->save();
return redirect()->route('canned.list')->with('success', 'Updated Successfully');
} catch (Exception $e) {
return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
@@ -112,11 +128,14 @@ class CannedController extends Controller {
/**
* Delete the Canned Response from storage.
* @param type $id
* @param type Canned $canned
*
* @param type $id
* @param type Canned $canned
*
* @return type Redirect
*/
public function destroy($id, Canned $canned) {
public function destroy($id, Canned $canned)
{
/* select the field where id = $id(request Id) */
$canned = $canned->whereId($id)->first();
/* delete the selected field */
@@ -133,20 +152,22 @@ class CannedController extends Controller {
/**
* Fetch Canned Response in the ticket detail page.
* @param type $id
*
* @param type $id
*
* @return type json
*/
public function get_canned($id) {
public function get_canned($id)
{
// checking for the canned response with requested value
if ($id != "zzz") {
if ($id != 'zzz') {
// fetching canned response
$canned = Canned::where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
$msg = $canned->message;
} else {
$msg = "";
$msg = '';
}
// returning the canned response in JSON format
return \Response::json($msg);
}
}

56
app/Http/Controllers/Agent/helpdesk/DashboardController.php
View File

@@ -5,35 +5,32 @@ namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Email\Emails;
use App\User;
// classes
use DB;
use View;
use Auth;
use DB;
use Exception;
use View;
/**
* DashboardController
* This controlleris used to fetch dashboard in the agent panel
* This controlleris used to fetch dashboard in the agent panel.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class DashboardController extends Controller {
class DashboardController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking for authentication
$this->middleware('auth');
// checking if the role is agent
@@ -41,12 +38,14 @@ class DashboardController extends Controller {
}
/**
* Get the dashboard page
* Get the dashboard page.
*
* @return type view
*/
public function index() {
public function index()
{
// if(Auth::user()->role == "user"){
// return \Redirect::route('home');
// return \Redirect::route('home');
// }
try {
return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
@@ -56,10 +55,12 @@ class DashboardController extends Controller {
}
/**
* Fetching dashboard graph data to implement graph
* Fetching dashboard graph data to implement graph.
*
* @return type Json
*/
public function ChartData($date111 = "", $date122 = "") {
public function ChartData($date111 = '', $date122 = '')
{
$date11 = strtotime($date122);
$date12 = strtotime($date111);
if ($date11 && $date12) {
@@ -67,29 +68,29 @@ class DashboardController extends Controller {
$date1 = $date11;
} else {
// generating current date
$date2 = strtotime(Date('Y-m-d'));
$date3 = Date('Y-m-d');
$date2 = strtotime(date('Y-m-d'));
$date3 = date('Y-m-d');
$format = 'Y-m-d';
// generating a date range of 1 month
$date1 = strtotime(Date($format, strtotime('-1 month' . $date3)));
$date1 = strtotime(date($format, strtotime('-1 month'.$date3)));
}
$return = "";
$last = "";
$return = '';
$last = '';
for ($i = $date1; $i <= $date2; $i = $i + 86400) {
$thisDate = date('Y-m-d', $i);
$created = \DB::table('tickets')->select('created_at')->where('created_at', 'LIKE', '%' . $thisDate . '%')->count();
$closed = \DB::table('tickets')->select('closed_at')->where('closed_at', 'LIKE', '%' . $thisDate . '%')->count();
$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at', 'LIKE', '%' . $thisDate . '%')->count();
$created = \DB::table('tickets')->select('created_at')->where('created_at', 'LIKE', '%'.$thisDate.'%')->count();
$closed = \DB::table('tickets')->select('closed_at')->where('closed_at', 'LIKE', '%'.$thisDate.'%')->count();
$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at', 'LIKE', '%'.$thisDate.'%')->count();
$value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
$array = array_map('htmlentities', $value);
$json = html_entity_decode(json_encode($array));
$return .= $json . ',';
$return .= $json.',';
}
$last = rtrim($return, ',');
return '[' . $last . ']';
return '['.$last.']';
// $ticketlist = DB::table('tickets')
// ->select(DB::raw('MONTH(updated_at) as month'),DB::raw('SUM(CASE WHEN status = 3 THEN 1 ELSE 0 END) as closed'),DB::raw('SUM(CASE WHEN status = 2 THEN 1 ELSE 0 END) as reopened'),DB::raw('SUM(CASE WHEN status = 1 THEN 1 ELSE 0 END) as open'),DB::raw('SUM(CASE WHEN status = 5 THEN 1 ELSE 0 END) as deleted'),
@@ -99,5 +100,4 @@ class DashboardController extends Controller {
// ->get();
// return $ticketlist;
}
}

115
app/Http/Controllers/Agent/helpdesk/MailController.php
View File

@@ -3,57 +3,50 @@
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App;
// models
use App\User;
use App\Http\Controllers\Controller;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Settings\Email;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Ticket;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Utility\MailboxProtocol;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_source;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
// classes
use PhpImap\Mailbox as ImapMailbox;
use PhpImap\IncomingMail;
use PhpImap\IncomingMailAttachment;
use \ForceUTF8\Encoding;
use App;
use DB;
use App\Model\helpdesk\Utility\MailboxProtocol;
use Crypt;
use Schedule;
use File;
use Artisan;
use Exception;
use ForceUTF8\Encoding;
use PhpImap\Mailbox as ImapMailbox;
/**
* MailController
* MailController.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class MailController extends Controller {
class MailController extends Controller
{
/**
* constructor
* Create a new controller instance.
*
* @param type TicketController $TicketController
*/
public function __construct(TicketController $TicketController) {
public function __construct(TicketController $TicketController)
{
$this->TicketController = $TicketController;
}
/**
* Reademails
* Reademails.
*
* @return type
*/
public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket) {
public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket)
{
// $path_url = $system->first()->url;
if ($settings_email->first()->email_fetching == 1) {
if ($settings_email->first()->all_emails == 1) {
@@ -86,11 +79,11 @@ class MailController extends Controller {
$protocol = $e_mail->mailbox_protocol;
$get_mailboxprotocol = MailboxProtocol::where('id', '=', $protocol)->first();
$protocol = $get_mailboxprotocol->value;
$imap_config = '{' . $host . ':' . $port . $protocol . '}INBOX';
$imap_config = '{'.$host.':'.$port.$protocol.'}INBOX';
$password = Crypt::decrypt($e_mail->password);
$mailbox = new ImapMailbox($imap_config, $e_mail->email_address, $password, __DIR__);
$mails = array();
$mailsIds = $mailbox->searchMailBox('SINCE ' . date('d-M-Y', strtotime("-1 day")));
$mails = [];
$mailsIds = $mailbox->searchMailBox('SINCE '.date('d-M-Y', strtotime('-1 day')));
if (!$mailsIds) {
die('Mailbox is empty');
}
@@ -112,15 +105,15 @@ class MailController extends Controller {
}
$date = $mail->date;
$datetime = $overview[0]->date;
$date_time = explode(" ", $datetime);
$date = $date_time[1] . "-" . $date_time[2] . "-" . $date_time[3] . " " . $date_time[4];
$date_time = explode(' ', $datetime);
$date = $date_time[1].'-'.$date_time[2].'-'.$date_time[3].' '.$date_time[4];
$date = date('Y-m-d H:i:s', strtotime($date));
// dd($date);
if (isset($mail->subject)) {
$subject = $mail->subject;
} else {
$subject = "No Subject";
$subject = 'No Subject';
}
// dd($subject);
@@ -128,7 +121,7 @@ class MailController extends Controller {
$fromaddress = $mail->fromAddress;
$ticket_source = Ticket_source::where('name', '=', 'email')->first();
$source = $ticket_source->id;
$phone = "";
$phone = '';
$assign = $get_helptopic->auto_assign;
$form_data = null;
@@ -141,7 +134,7 @@ class MailController extends Controller {
$thread_id = $thread_id;
foreach ($mail->getAttachments() as $attachment) {
$support = "support";
$support = 'support';
// echo $_SERVER['DOCUMENT_ROOT'];
$dir_img_paths = __DIR__;
$dir_img_path = explode('/code', $dir_img_paths);
@@ -150,7 +143,7 @@ class MailController extends Controller {
// var_dump($attachment->filePath);
// dd($filepath);
// $path = $dir_img_path[0]."/code/public/".$filepath[1];
$path = public_path() . $filepath[1];
$path = public_path().$filepath[1];
// dd($path);
$filesize = filesize($path);
$file_data = file_get_contents($path);
@@ -159,28 +152,28 @@ class MailController extends Controller {
$string = str_replace('-', '', $attachment->name);
$filename = explode('src', $attachment->filePath);
$filename = str_replace('\\', '', $filename);
$body = str_replace("cid:" . $imageid, $filepath[1], $body);
$body = str_replace('cid:'.$imageid, $filepath[1], $body);
$pos = strpos($body, $filepath[1]);
if ($pos == false) {
if ($settings_email->first()->attachment == 1) {
$upload = new Ticket_attachments;
$upload = new Ticket_attachments();
$upload->file = $file_data;
$upload->thread_id = $thread_id;
$upload->name = $filepath[1];
$upload->type = $ext;
$upload->size = $filesize;
$upload->poster = "ATTACHMENT";
$upload->poster = 'ATTACHMENT';
$upload->save();
}
} else {
$upload = new Ticket_attachments;
$upload = new Ticket_attachments();
$upload->file = $file_data;
$upload->thread_id = $thread_id;
$upload->name = $filepath[1];
$upload->type = $ext;
$upload->size = $filesize;
$upload->poster = "INLINE";
$upload->poster = 'INLINE';
$upload->save();
}
unlink($path);
@@ -198,35 +191,45 @@ class MailController extends Controller {
}
/**
* separate reply
* @param type $body
* separate reply.
*
* @param type $body
*
* @return type string
*/
public function separate_reply($body) {
public function separate_reply($body)
{
$body2 = explode('---Reply above this line---', $body);
$body3 = $body2[0];
return $body3;
}
/**
* Decode Imap text
* Decode Imap text.
*
* @param type $str
*
* @return type string
*/
public function decode_imap_text($str) {
public function decode_imap_text($str)
{
$result = '';
$decode_header = imap_mime_header_decode($str);
foreach ($decode_header AS $obj) {
foreach ($decode_header as $obj) {
$result .= htmlspecialchars(rtrim($obj->text, "\t"));
}
return $result;
}
/**
* fetch_attachments
* fetch_attachments.
*
* @return type
*/
public function fetch_attachments() {
public function fetch_attachments()
{
$uploads = Upload::all();
foreach ($uploads as $attachment) {
$image = @imagecreatefromstring($attachment->file);
@@ -234,24 +237,26 @@ class MailController extends Controller {
imagejpeg($image, null, 80);
$data = ob_get_contents();
ob_end_clean();
$var = '<a href="" target="_blank"><img src="data:image/jpg;base64,' . base64_encode($data) . '"/></a>';
echo '<br/><span class="mailbox-attachment-icon has-img">' . $var . '</span>';
$var = '<a href="" target="_blank"><img src="data:image/jpg;base64,'.base64_encode($data).'"/></a>';
echo '<br/><span class="mailbox-attachment-icon has-img">'.$var.'</span>';
}
}
/**
* function to load data
* @param type $id
* function to load data.
*
* @param type $id
*
* @return type file
*/
public function get_data($id) {
public function get_data($id)
{
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('id', '=', $id)->get();
foreach ($attachments as $attachment) {
header('Content-type: application/' . $attachment->type . '');
header('Content-Disposition: inline; filename=' . $attachment->name . '');
header('Content-type: application/'.$attachment->type.'');
header('Content-Disposition: inline; filename='.$attachment->name.'');
header('Content-Transfer-Encoding: binary');
echo $attachment->file;
}
}
}

85
app/Http/Controllers/Agent/helpdesk/NotificationController.php
View File

@@ -5,38 +5,35 @@ namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// Model
use App\User;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Utility\Log_notification;
use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\settings\Email;
use App\Model\helpdesk\Utility\Log_notification;
use App\User;
// classes
use Exception;
/**
* NotificationController
* This controller is used to send daily notifications
* This controller is used to send daily notifications.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class NotificationController extends Controller {
class NotificationController extends Controller
{
/**
* This function is for sending daily report/notification about the system
* This function is for sending daily report/notification about the system.
* */
public function send_notification() {
public function send_notification()
{
//fetching email settings
$email = Email::where('id', '=', '1')->first();
// checking if the daily notification is enabled or not
if ($email->notification_cron == 1) {
// checking if current date is equal to the last entered daily notification log
$notification = Log_notification::where('log', '=', 'NOT-1')->orderBy('id', 'DESC')->first();
$date = explode(" ", $notification->created_at);
if (Date('Y-m-d') == $date[0]) {
$date = explode(' ', $notification->created_at);
if (date('Y-m-d') == $date[0]) {
} else {
// creating a daily notification log
Log_notification::create(['log' => 'NOT-1']);
@@ -54,28 +51,33 @@ class NotificationController extends Controller {
}
/**
* Admin Notification/Report
* Admin Notification/Report.
*
* @param company
*
* @return mail
* */
public function send_notification_to_admin($company) {
public function send_notification_to_admin($company)
{
// get all admin users
$users = User::where('role', '=', 'admin')->get();
foreach ($users as $user) {
// Send notification details to admin
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.admin', ['company' => $company, 'name' => $user_name], function ($message)use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company . ' Daily Report ');
$user_name = $user->first_name.' '.$user->last_name;
\Mail::send('emails.notifications.admin', ['company' => $company, 'name' => $user_name], function ($message) use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company.' Daily Report ');
});
}
}
/**
* Department Manager Notification/Report
* Department Manager Notification/Report.
*
* @return mail
* */
public function send_notification_to_manager($company) {
public function send_notification_to_manager($company)
{
// get all department managers
$depts = Department::all();
foreach ($depts as $dept) {
@@ -85,9 +87,9 @@ class NotificationController extends Controller {
foreach ($users as $user) {
// Send notification details to manager of a department
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.manager', ['company' => $company, 'name' => $user_name, 'dept_id' => $dept->id, 'dept_name' => $dept->name], function ($message)use ($email, $user_name, $company, $dept_name) {
$message->to($email, $user_name)->subject($company . ' Daily Report for department manager of ' . $dept_name . ' department.');
$user_name = $user->first_name.' '.$user->last_name;
\Mail::send('emails.notifications.manager', ['company' => $company, 'name' => $user_name, 'dept_id' => $dept->id, 'dept_name' => $dept->name], function ($message) use ($email, $user_name, $company, $dept_name) {
$message->to($email, $user_name)->subject($company.' Daily Report for department manager of '.$dept_name.' department.');
});
}
}
@@ -95,10 +97,12 @@ class NotificationController extends Controller {
}
/**
* Team Lead Notification/Report
* Team Lead Notification/Report.
*
* @return mail
* */
public function send_notification_to_team_lead($company) {
public function send_notification_to_team_lead($company)
{
// get all Team leads
$teams = Teams::all();
foreach ($teams as $team) {
@@ -108,9 +112,9 @@ class NotificationController extends Controller {
foreach ($users as $user) {
// Send notification details to team lead
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.lead', ['company' => $company, 'name' => $user_name, 'team_id' => $team->id], function ($message)use ($email, $user_name, $company, $team_name) {
$message->to($email, $user_name)->subject($company . ' Daily Report for Team Lead of team ' . $team_name);
$user_name = $user->first_name.' '.$user->last_name;
\Mail::send('emails.notifications.lead', ['company' => $company, 'name' => $user_name, 'team_id' => $team->id], function ($message) use ($email, $user_name, $company, $team_name) {
$message->to($email, $user_name)->subject($company.' Daily Report for Team Lead of team '.$team_name);
});
}
}
@@ -118,35 +122,40 @@ class NotificationController extends Controller {
}
/**
* Agent Notification/Report
* Agent Notification/Report.
*
* @return mail
* */
public function send_notification_to_agent($company) {
public function send_notification_to_agent($company)
{
// get all agents users
$users = User::where('role', '=', 'agent')->get();
foreach ($users as $user) {
// Send notification details to all the agents
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.agent', ['company' => $company, 'name' => $user_name, 'user_id' => 1], function ($message)use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company . ' Daily Report for Agents');
$user_name = $user->first_name.' '.$user->last_name;
\Mail::send('emails.notifications.agent', ['company' => $company, 'name' => $user_name, 'user_id' => 1], function ($message) use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company.' Daily Report for Agents');
});
}
}
/**
* Fetching company name
* Fetching company name.
*
* @return type variable
*/
public function company() {
public function company()
{
// fetching comapny model
$company = Company::Where('id', '=', '1')->first();
// fetching company name
if ($company->company_name == null) {
$company = "Support Center";
$company = 'Support Center';
} else {
$company = $company->company_name;
}
return $company;
}

90
app/Http/Controllers/Agent/helpdesk/OrganizationController.php
View File

@@ -6,13 +6,11 @@ namespace App\Http\Controllers\Agent\helpdesk;
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\OrganizationRequest;
/* include organization model */
use App\Http\Requests\helpdesk\OrganizationUpdate;
// models
/* Define OrganizationRequest to validate the create form */
use App\Model\helpdesk\Agent_panel\Organization;
/* Define OrganizationUpdate to validate the create form */
use App\Model\helpdesk\Agent_panel\User_org;
// classes
@@ -22,21 +20,21 @@ use Exception;
* OrganizationController
* This controller is used to CRUD organization detail.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class OrganizationController extends Controller {
class OrganizationController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking for authentication
$this->middleware('auth');
// checking if the role is agent
@@ -45,10 +43,13 @@ class OrganizationController extends Controller {
/**
* Display a listing of the resource.
*
* @param type Organization $org
*
* @return type Response
*/
public function index() {
public function index()
{
try {
/* get all values of table organization */
return view('themes.default1.agent.helpdesk.organization.index');
@@ -58,10 +59,12 @@ class OrganizationController extends Controller {
}
/**
* This function is used to display the list of Organizations
* This function is used to display the list of Organizations.
*
* @return datatable
*/
public function org_list() {
public function org_list()
{
// chumper datable package call to display Advance datatable
return \Datatable::collection(Organization::all())
/* searchable name */
@@ -73,28 +76,31 @@ class OrganizationController extends Controller {
// return $model->name;
if (strlen($model->name) > 20) {
$orgname = substr($model->name, 0, 25);
$orgname = substr($orgname, 0, strrpos($orgname, ' ')) . ' ...';
$orgname = substr($orgname, 0, strrpos($orgname, ' ')).' ...';
} else {
$orgname = $model->name;
}
return $orgname;
})
/* column website */
->addColumn('website', function ($model) {
$website = $model->website;
return $website;
})
/* column phone number */
->addColumn('phone', function ($model) {
$phone = $model->phone;
return $phone;
})
/* column action buttons */
->addColumn('Actions', function ($model) {
// displaying action buttons
// displaying action buttons
// modal popup to delete data
return '<span data-toggle="modal" data-target="#deletearticle' . $model->id . '"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href="' . route('organizations.edit', $model->id) . '" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href="' . route('organizations.show', $model->id) . '" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
<div class="modal fade" id="deletearticle' . $model->id . '">
return '<span data-toggle="modal" data-target="#deletearticle'.$model->id.'"><a href="#" ><button class="btn btn-danger btn-xs"></a> '.\Lang::get('lang.delete').' </button></span>&nbsp;<a href="'.route('organizations.edit', $model->id).'" class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a>&nbsp;<a href="'.route('organizations.show', $model->id).'" class="btn btn-primary btn-xs">'.\Lang::get('lang.view').'</a>
<div class="modal fade" id="deletearticle'.$model->id.'">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
@@ -102,11 +108,11 @@ class OrganizationController extends Controller {
<h4 class="modal-title">Are You Sure ?</h4>
</div>
<div class="modal-body">
' . $model->user_name . '
'.$model->user_name.'
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
<a href="' . route('org.delete', $model->id) . '"><button class="btn btn-danger">delete</button></a>
<a href="'.route('org.delete', $model->id).'"><button class="btn btn-danger">delete</button></a>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
@@ -117,9 +123,11 @@ class OrganizationController extends Controller {
/**
* Show the form for creating a new organization.
*
* @return type Response
*/
public function create() {
public function create()
{
try {
return view('themes.default1.agent.helpdesk.organization.create');
} catch (Exception $e) {
@@ -129,11 +137,14 @@ class OrganizationController extends Controller {
/**
* Store a newly created organization in storage.
* @param type Organization $org
*
* @param type Organization $org
* @param type OrganizationRequest $request
*
* @return type Redirect
*/
public function store(Organization $org, OrganizationRequest $request) {
public function store(Organization $org, OrganizationRequest $request)
{
try {
/* Insert the all input request to organization table */
/* Check whether function success or not */
@@ -152,11 +163,14 @@ class OrganizationController extends Controller {
/**
* Display the specified organization.
* @param type $id
*
* @param type $id
* @param type Organization $org
*
* @return type view
*/
public function show($id, Organization $org) {
public function show($id, Organization $org)
{
try {
/* select the field by id */
$orgs = $org->whereId($id)->first();
@@ -169,11 +183,14 @@ class OrganizationController extends Controller {
/**
* Show the form for editing the specified organization.
* @param type $id
*
* @param type $id
* @param type Organization $org
*
* @return type view
*/
public function edit($id, Organization $org) {
public function edit($id, Organization $org)
{
try {
/* select the field by id */
$orgs = $org->whereId($id)->first();
@@ -186,12 +203,15 @@ class OrganizationController extends Controller {
/**
* Update the specified organization in storage.
* @param type $id
* @param type Organization $org
*
* @param type $id
* @param type Organization $org
* @param type OrganizationUpdate $request
*
* @return type Redirect
*/
public function update($id, Organization $org, OrganizationUpdate $request) {
public function update($id, Organization $org, OrganizationUpdate $request)
{
/* select the field by id */
$orgs = $org->whereId($id)->first();
@@ -213,10 +233,13 @@ class OrganizationController extends Controller {
/**
* Delete a specified organization from storage.
*
* @param type int $id
*
* @return type Redirect
*/
public function destroy($id, Organization $org, User_org $user_org) {
public function destroy($id, Organization $org, User_org $user_org)
{
/* select the field by id */
$orgs = $org->whereId($id)->first();
@@ -237,11 +260,14 @@ class OrganizationController extends Controller {
}
/**
* Soring an organization head
* @param type $id
* Soring an organization head.
*
* @param type $id
*
* @return type boolean
*/
public function Head_Org($id) {
public function Head_Org($id)
{
// get the user to make organization head
$head_user = \Input::get('user');
// get an instance of the selected organization
@@ -249,7 +275,7 @@ class OrganizationController extends Controller {
$org_head->head = $head_user;
// save the user to organization head
$org_head->save();
return 1;
}
}

52
app/Http/Controllers/Agent/helpdesk/Ticket2Controller.php
View File

@@ -3,56 +3,39 @@
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\SettingsController;use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\CreateTicketRequest;
use App\Http\Requests\helpdesk\TicketRequest;
use App\Http\Requests\helpdesk\TicketEditRequest;
// models
use App\Model\helpdesk\Email\Banlist;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Alert;
use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Agent\Department;
use App\User;
// classes
use Auth;
use Hash;
use Input;
use Mail;
use PDF;
/**
* TicketController2
* TicketController2.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class Ticket2Controller extends Controller {
class Ticket2Controller extends Controller
{
/**
* Create a new controller instance.
*
* @return type response
*/
public function __construct() {
public function __construct()
{
SettingsController::smtp();
$this->middleware('auth');
}
/**
* Show the Inbox ticket list page
* Show the Inbox ticket list page.
*
* @return type response
*/
public function deptopen($id) {
public function deptopen($id)
{
$dept = Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
if (Auth::user()->dept_id == $dept->id) {
@@ -66,10 +49,12 @@ class Ticket2Controller extends Controller {
}
/**
* Show the Inbox ticket list page
* Show the Inbox ticket list page.
*
* @return type response
*/
public function deptclose($id) {
public function deptclose($id)
{
$dept = Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
if (Auth::user()->dept_id == $dept->id) {
@@ -83,10 +68,12 @@ class Ticket2Controller extends Controller {
}
/**
* Show the Inbox ticket list page
* Show the Inbox ticket list page.
*
* @return type response
*/
public function deptinprogress($id) {
public function deptinprogress($id)
{
$dept = Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
if (Auth::user()->dept_id == $dept->id) {
@@ -98,5 +85,4 @@ class Ticket2Controller extends Controller {
return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
}
}
}

1227
app/Http/Controllers/Agent/helpdesk/TicketController.php
View File

File diff suppressed because it is too large Load Diff

147
app/Http/Controllers/Agent/helpdesk/UserController.php
View File

@@ -19,30 +19,30 @@ use App\Model\helpdesk\Agent_panel\User_org;
use App\User;
// classes
use Auth;
use Exception;
use Hash;
use Input;
use Redirect;
use Exception;
/**
* UserController
* This controller is used to CRUD an User details, and proile management of an agent
* This controller is used to CRUD an User details, and proile management of an agent.
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class UserController extends Controller {
class UserController extends Controller
{
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* 3. roles must be agent.
*
* @return void
*/
public function __construct() {
public function __construct()
{
// checking authentication
$this->middleware('auth');
// checking if role is agent
@@ -51,10 +51,13 @@ class UserController extends Controller {
/**
* Display all list of the users.
*
* @param type User $user
*
* @return type view
*/
public function index() {
public function index()
{
try {
/* get all values in Sys_user */
return view('themes.default1.agent.helpdesk.user.index');
@@ -64,10 +67,12 @@ class UserController extends Controller {
}
/**
* This function is used to display the list of users using chumper datatables
* This function is used to display the list of users using chumper datatables.
*
* @return datatable
*/
public function user_list() {
public function user_list()
{
// displaying list of users with chumper datatables
return \Datatable::collection(User::where('role', '!=', 'admin')->where('role', '!=', 'agent')->get())
/* searchable column username */
@@ -78,28 +83,31 @@ class UserController extends Controller {
->addColumn('user_name', function ($model) {
if (strlen($model->user_name) > 20) {
$username = substr($model->user_name, 0, 30);
$username = substr($username, 0, strrpos($username, ' ')) . ' ...';
$username = substr($username, 0, strrpos($username, ' ')).' ...';
} else {
$username = $model->user_name;
}
return $username;
})
/* column email */
->addColumn('email', function ($model) {
$email = $model->email;
return $email;
})
/* column phone */
->addColumn('phone', function ($model) {
$phone = "";
$phone = '';
if ($model->phone_number) {
$phone = $model->ext . ' ' . $model->phone_number;
$phone = $model->ext.' '.$model->phone_number;
}
$mobile = "";
$mobile = '';
if ($model->mobile) {
$mobile = $model->mobile;
}
$phone = $phone . "&nbsp;&nbsp;&nbsp;" . $mobile;
$phone = $phone.'&nbsp;&nbsp;&nbsp;'.$mobile;
return $phone;
})
/* column account status */
@@ -110,6 +118,7 @@ class UserController extends Controller {
} else {
$stat = '<button class="btn btn-danger btn-xs">Inactive</button>';
}
return $stat;
})
/* column ban status */
@@ -120,25 +129,29 @@ class UserController extends Controller {
} else {
$stat = '<button class="btn btn-success btn-xs">Active</button>';
}
return $stat;
})
/* column last login date */
->addColumn('lastlogin', function ($model) {
$t = $model->updated_at;
return TicketController::usertimezone($t);
})
/* column actions */
->addColumn('Actions', function ($model) {
return '<a href="' . route('user.edit', $model->id) . '" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp; <a href="' . route('user.show', $model->id) . '" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>';
return '<a href="'.route('user.edit', $model->id).'" class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a>&nbsp; <a href="'.route('user.show', $model->id).'" class="btn btn-primary btn-xs">'.\Lang::get('lang.view').'</a>';
})
->make();
}
/**
* Show the form for creating a new users.
*
* @return type view
*/
public function create() {
public function create()
{
try {
return view('themes.default1.agent.helpdesk.user.create');
} catch (Exception $e) {
@@ -148,11 +161,14 @@ class UserController extends Controller {
/**
* Store a newly created users in storage.
* @param type User $user
*
* @param type User $user
* @param type Sys_userRequest $request
*
* @return type redirect
*/
public function store(User $user, Sys_userRequest $request) {
public function store(User $user, Sys_userRequest $request)
{
/* insert the input request to sys_user table */
/* Check whether function success or not */
$user->email = $request->input('email');
@@ -175,14 +191,18 @@ class UserController extends Controller {
/**
* Display the specified users.
*
* @param type int $id
* @param type User $user
*
* @return type view
*/
public function show($id, User $user) {
public function show($id, User $user)
{
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.show', compact('users'));
} catch (Exception $e) {
return view('404');
@@ -191,14 +211,18 @@ class UserController extends Controller {
/**
* Show the form for editing the specified resource.
* @param type int $id
*
* @param type int $id
* @param type User $user
*
* @return type Response
*/
public function edit($id, User $user) {
public function edit($id, User $user)
{
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -207,12 +231,15 @@ class UserController extends Controller {
/**
* Update the specified user in storage.
* @param type int $id
* @param type User $user
*
* @param type int $id
* @param type User $user
* @param type Sys_userUpdate $request
*
* @return type Response
*/
public function update($id, User $user, Sys_userUpdate $request) {
public function update($id, User $user, Sys_userUpdate $request)
{
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
@@ -229,10 +256,12 @@ class UserController extends Controller {
}
/**
* get agent profile page
* get agent profile page.
*
* @return type view
*/
public function getProfile() {
public function getProfile()
{
$user = Auth::user();
try {
return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
@@ -242,10 +271,12 @@ class UserController extends Controller {
}
/**
* get profile edit page
* get profile edit page.
*
* @return type view
*/
public function getProfileedit() {
public function getProfileedit()
{
$user = Auth::user();
try {
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
@@ -255,12 +286,15 @@ class UserController extends Controller {
}
/**
* post profile edit
* @param type int $id
* post profile edit.
*
* @param type int $id
* @param type ProfileRequest $request
*
* @return type Redirect
*/
public function postProfileedit(ProfileRequest $request) {
public function postProfileedit(ProfileRequest $request)
{
// geet authenticated user details
$user = Auth::user();
$user->gender = $request->input('gender');
@@ -284,7 +318,7 @@ class UserController extends Controller {
// fetching upload destination path
$destinationPath = 'lb-faveo/media/profilepic';
// adding a random value to profile picture filename
$fileName = rand(0000, 9999) . '.' . $name;
$fileName = rand(0000, 9999).'.'.$name;
// moving the picture to a destination folder
Input::file('profile_pic')->move($destinationPath, $fileName);
// saving filename to database
@@ -292,6 +326,7 @@ class UserController extends Controller {
} else {
try {
$user->fill($request->except('profile_pic', 'gender'))->save();
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
} catch (Exception $e) {
return Redirect::route('profile')->with('success', $e->errorInfo[2]);
@@ -303,19 +338,23 @@ class UserController extends Controller {
}
/**
* Post profile password
* @param type int $id
* Post profile password.
*
* @param type int $id
* @param type ProfilePassword $request
*
* @return type Redirect
*/
public function postProfilePassword($id, ProfilePassword $request) {
// get authenticated user
public function postProfilePassword($id, ProfilePassword $request)
{
// get authenticated user
$user = Auth::user();
// checking if the old password matches the new password
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
try {
$user->save();
return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
} catch (Exception $e) {
return redirect('profile-edit')->with('fails', $e->errorInfo[2]);
@@ -326,25 +365,32 @@ class UserController extends Controller {
}
/**
* Assigning an user to an organization
* @param type $id
* Assigning an user to an organization.
*
* @param type $id
*
* @return type boolean
*/
public function UserAssignOrg($id) {
public function UserAssignOrg($id)
{
$org = Input::get('org');
$user_org = new User_org;
$user_org = new User_org();
$user_org->org_id = $org;
$user_org->user_id = $id;
$user_org->save();
return 1;
}
/**
* creating an organization in user profile page via modal popup
* @param type $id
* creating an organization in user profile page via modal popup.
*
* @param type $id
*
* @return type
*/
public function User_Create_Org($id) {
public function User_Create_Org($id)
{
// checking if the entered value for website is available in database
if (Input::get('website') != null) {
// checking website
@@ -356,14 +402,14 @@ class UserController extends Controller {
$check2 = Organization::where('name', '=', Input::get('name'))->first();
// if any of the fields is not available then return false
if (\Input::get('name') == null) {
return "Name is required";
return 'Name is required';
} elseif ($check2 != null) {
return "Name should be Unique";
return 'Name should be Unique';
} elseif ($check != null) {
return "Website should be Unique";
return 'Website should be Unique';
} else {
// storing organization details and assigning the current user to that organization
$org = new Organization;
$org = new Organization();
$org->name = Input::get('name');
$org->phone = Input::get('phone');
$org->website = Input::get('website');
@@ -371,7 +417,7 @@ class UserController extends Controller {
$org->internal_notes = Input::get('internal');
$org->save();
$user_org = new User_org;
$user_org = new User_org();
$user_org->org_id = $org->id;
$user_org->user_id = $id;
$user_org->save();
@@ -379,5 +425,4 @@ class UserController extends Controller {
return 0;
}
}
}