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Fixed overdue counts in dashborad and showing exact overdue ticket list

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This commit is contained in:
Manish Verma
2016-12-27 10:57:58 +05:30
parent 52257839d4
commit c6c42dfc31
2 changed files with 3 additions and 16 deletions
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2
app/Http/Controllers/Agent/helpdesk/Filter/FilterController.php
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@@ -132,7 +132,7 @@ class FilterController extends Controller
$join->on('ticket_status.id', '=', 'tickets.status'); $join->on('ticket_status.id', '=', 'tickets.status');
}) })
->where('tickets.status', '=', 1) ->where('tickets.status', '=', 1)
// ->where('tickets.isanswered', '=', 0) ->where('tickets.isanswered', '=', 0)
->whereNotNull('tickets.duedate') ->whereNotNull('tickets.duedate')
->where('tickets.duedate', '!=', '00-00-00 00:00:00') ->where('tickets.duedate', '!=', '00-00-00 00:00:00')

17
resources/views/themes/default1/agent/helpdesk/dashboard/dashboard.blade.php
View File

@@ -38,9 +38,6 @@ class="active"
<link type="text/css" href="{{asset("lb-faveo/css/bootstrap-datetimepicker4.7.14.min.css")}}" rel="stylesheet"> <link type="text/css" href="{{asset("lb-faveo/css/bootstrap-datetimepicker4.7.14.min.css")}}" rel="stylesheet">
{{-- <script src="{{asset("lb-faveo/dist/js/bootstrap-datetimepicker4.7.14.min.js")}}" type="text/javascript"></script> --}} {{-- <script src="{{asset("lb-faveo/dist/js/bootstrap-datetimepicker4.7.14.min.js")}}" type="text/javascript"></script> --}}
<div class="row"> <div class="row">
<?php
$overdue_ticket = count($overdues);
?>
<!-- <div class="col-md-3 col-sm-6 col-xs-12"> --> <!-- <div class="col-md-3 col-sm-6 col-xs-12"> -->
<div class="col-md-2" style="width:20%;"> <div class="col-md-2" style="width:20%;">
<a href="{!! route('inbox.ticket') !!}"> <a href="{!! route('inbox.ticket') !!}">
@@ -75,18 +72,8 @@ class="active"
<div class="info-box"> <div class="info-box">
<span class="info-box-icon bg-red"><i class="fa fa-calendar-times-o"></i></span> <span class="info-box-icon bg-red"><i class="fa fa-calendar-times-o"></i></span>
<div class="info-box-content"> <div class="info-box-content">
s <span class="info-box-text">{!! Lang::get('lang.overdue') !!}</span>
<?php <span class="info-box-number">{{ $overdues->count() }} <small> Tickets</small></span>
if (Auth::user()->role == 'admin') {
$overdue_ticket = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('tickets.duedate','<', \Carbon\Carbon::now())->count();
} else {
$dept = App\Model\helpdesk\Agent\Department::where('id', '=', Auth::user()->primary_dpt)->first();
$overdue_ticket = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('tickets.duedate','<', \Carbon\Carbon::now())->where('dept_id', '=', $dept->id)->count();
}
?>
<span class="info-box-text">{!! Lang::get('lang.overdue') !!}</span>
<span class="info-box-number">{{ $overdue_ticket }} <small> Tickets</small></span>
</div><!-- /.info-box-content --> </div><!-- /.info-box-content -->
</div><!-- /.info-box --> </div><!-- /.info-box -->
</a> </a>