Update v1.0.6.5
This commit is contained in:
@@ -113,7 +113,7 @@ active
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</button>
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<ul class="dropdown-menu pull-right">
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<li data-toggle="modal" data-target="#ChangeOwner"><a href="#"><i class="fa fa-users" style="color:green;"> </i>Change Owner</a></li>
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<!-- <li><a href="#"><i class="fa fa-edit" style="color:blue;"> </i>Manage Forms</a></li> -->
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<li data-toggle="modal" data-target="#MergeTickets"><a href="#"><i class="fa fa-chain" style="color:teal;"> </i>{!! Lang::get('lang.merge-ticket') !!}</a></li>
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<?php if ($group->can_delete_ticket == 1) {?>
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<li id="delete"><a href="#"><i class="fa fa-trash-o" style="color:red;"> </i>{!! Lang::get('lang.delete_ticket') !!}</a></li>
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<?php }
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@@ -1140,6 +1140,89 @@ $count_teams = count($teams);
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</div>
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</div>
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<!-- merge tickets modal -->
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<div class="modal fade" id="MergeTickets">
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<div class="modal-dialog">
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<div class="modal-content">
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<div class="modal-header">
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<button type="button" class="close" data-dismiss="modal" id="merge-close" aria-label="Close"><span aria-hidden="true">×</span></button>
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<h4 class="modal-title">{!! Lang::get('lang.merge-ticket') !!} </h4> <b>#{!! $tickets->ticket_number !!}</b>
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</div><!-- /.modal-header-->
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<div class ="modal-body">
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<div class="row">
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<div class="col-md-4">
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</div>
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<div class="col-md-6" id="merge_loader" style="display:none;">
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<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
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</div><!-- /.merge-loader -->
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</div>
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<div id="merge_body">
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<div id="merge-body-alert">
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<div class="row">
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<div class="col-md-12">
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<div id="merge-succ-alert" class="alert alert-success alert-dismissable" style="display:none;" >
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<button id="dismiss-merge" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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<h4><i class="icon fa fa-check"></i>Alert!</h4>
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<div id="message-merge-succ"></div>
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</div>
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<div id="merge-err-alert" class="alert alert-danger alert-dismissable" style="display:none;">
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<button id="dismiss-merge2" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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<h4><i class="icon fa fa-ban"></i>Alert!</h4>
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<div id="message-merge-err"></div>
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</div>
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</div>
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</div>
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</div><!-- /.merge-alert -->
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<div id="merge-body-form">
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<div class="row">
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<div class="col-md-6">
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{!! Form::open(['id'=>'merge-form','method' => 'PATCH'] )!!}
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<label>{!! Lang::get('lang.title') !!}</label>
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<input type="text" name='title' class="form-control" value="<?php $ticket_data = App\Model\helpdesk\Ticket\Ticket_Thread::select('title')->where('ticket_id', "=", $tickets->id)->first(); echo $ticket_data->title;?>"/>
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</div>
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<div class="col-md-6">
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<label>{!! Lang::get('lang.select-pparent-ticket') !!}</label>
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<div id="parent-loader" style="display:none;">
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<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}" height="30px" width="30px">
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</div>
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<div id="parent-body" >
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<select class="form-control" id="select-merge-parent" name='p_id' data-placeholder="{!! Lang::get('lang.select_tickets') !!}" style="width: 100%;"><option value="{{$tickets->id}}"><?php $ticket_data = App\Model\helpdesk\Ticket\Ticket_Thread::select('title')->where('ticket_id', "=", $tickets->id)->first(); echo $ticket_data->title;?></option></select>
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</div>
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</div>
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</div>
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<div class="row">
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<div class="col-md-8">
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<label>{!! Lang::get('lang.select_tickets') !!}</label>
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<select class="form-control select2" id="select-merge-tickts" name="t_id[]" multiple="multiple" data-placeholder="{!! Lang::get('lang.select_tickets') !!}" style="width: 100%;">
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</select>
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</div>
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</div>
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<div class="row">
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<div class="col-md-8">
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<label>{!! Lang::get('lang.merge-reason') !!}</label>
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<textarea name="reason" class="form-control"></textarea>
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</div>
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</div>
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</div><!-- mereg-body-form -->
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</div><!-- merge-body -->
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</div><!-- /.modal-body -->
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<div class="modal-footer">
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<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
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<input type="submit" id="merge-btn" class="btn btn-primary pull-right" value="{!! Lang::get('lang.merge') !!}"></input>
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{!! Form::close() !!}
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</div><!-- /.modal-footer -->
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</div><!-- /.modal-content -->
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</div><!-- /.modal-dialog -->
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</div><!-- /.modal -->
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<?php $var=App\Model\helpdesk\Settings\Ticket::where('id', '=', 1)->first(); ?>
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<!-- scripts used on page -->
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@@ -1151,7 +1234,7 @@ $count_teams = count($teams);
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jQuery('.star').attr('disabled', true);
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$(function () {
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$(function () {
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// $('#cand').wysihtml5();
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var wysihtml5Editor = $('#reply_content').wysihtml5().data("wysihtml5").editor;
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@@ -1181,7 +1264,7 @@ jQuery('.star').attr('disabled', true);
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return false;
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});
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});
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});
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@@ -1192,6 +1275,10 @@ $(function() {
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});
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$(document).ready(function () {
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//Initialize Select2 Elements
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$(".select2").select2();
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setInterval(function(){
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$("#auto-submit").submit(function(){
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$.ajax({
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@@ -1205,7 +1292,7 @@ $(document).ready(function () {
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jQuery(document).ready(function() {
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jQuery(document).ready(function() {
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// Close a ticket
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$('#close').on('click', function(e) {
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$.ajax({
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@@ -1448,7 +1535,7 @@ $(document).ready(function () {
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if(response != 1)
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{
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// $("#assign_body").show();
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var message = "User not found. Try again or add a new user.";
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var message = "{{Lang::get('lang.user-not-found')}}";
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$('#change_alert').show();
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$('#message-success42').html(message);
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setInterval(function(){$("#change_alert").hide(); },5000);
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@@ -1466,7 +1553,7 @@ $(document).ready(function () {
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$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
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$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
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$("#refreshTo").load("../thread/{{$tickets->id}} #refreshTo");
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var message = "Success! owner has been changed for this ticket.";
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var message = "{{Lang::get('lang.change-success')}}";
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$("#alert11").show();
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$('#message-success1').html(message);
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setInterval(function(){$("#alert11").hide(); },4000);
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@@ -1498,15 +1585,15 @@ $(document).ready(function () {
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$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
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$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
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$("#refreshTo").load("../thread/{{$tickets->id}} #refreshTo");
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var message = "Success! owner has been changed for this ticket.";
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var message = "{{Lang::get('lang.change-success')}}";
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$("#alert11").show();
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$('#message-success1').html(message);
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setInterval(function(){$("#alert11").hide(); },4000);
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} else {
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if(response == 4){
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var message = "User already exists. Try search existing user.";
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var message = "{{Lang::get('lang.user-exists')}}";
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} else if(response == 5){
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var message = "Enter a valid email address.";
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var message = "{{Lang::get('lang.valid-email')}}";
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} else {
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//var message = "Can't process your request. Try after some time.";
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}
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@@ -1702,7 +1789,106 @@ $(document).ready(function () {
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return false;
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});
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});
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// checking merge
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$('#MergeTickets').on('show.bs.modal', function (id) {
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$.ajax({
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type: "GET",
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url: "../check-merge-ticket/{{ $tickets->id }}",
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dataType: "html",
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data:$(this).serialize(),
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beforeSend: function() {
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$("#merge_body").hide();
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$("#merge_loader").show();
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},
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success: function(response) {
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if(response == 0) {
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$("#merge_body").show();
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$("#merge-body-alert").show();
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$("#merge-body-form").hide();
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$("#merge_loader").hide();
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$("#merge-btn").attr('disabled', true);
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var message = "{{Lang::get('lang.no-tickets-to-merge')}}";
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$("#merge-err-alert").show();
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$('#message-merge-err').html(message);
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} else {
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$("#merge_body").show();
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$("#merge-body-alert").hide();
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$("#merge-body-form").show();
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$("#merge_loader").hide();
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$("#merge-btn").attr('disabled', false);
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$("#merge_loader").hide();
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$.ajax({
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url: "../get-merge-tickets/{{ $tickets->id}}",
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type: 'GET',
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data: $(this).serialize(),
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success: function(data) {
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$('#select-merge-tickts').html(data);
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}
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// return false;
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});
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}
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}
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});
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});
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//submit merging form
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$('#merge-form').on('submit', function(){
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$.ajax({
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type: "POST",
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url: "../merge-tickets/{{ $tickets->id }}",
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dataType: "html",
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data: $(this).serialize(),
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beforeSend: function() {
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$("#merge_body").hide();
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$("#merge_loader").show();
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},
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success: function(response) {
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if(response == 0) {
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$("#merge_body").show();
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$("#merge-body-alert").show();
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$("#merge-body-form").hide();
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$("#merge_loader").hide();
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$("#merge-btn").attr('disabled', true);
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var message = "{{Lang::get('lang.merge-error')}}";
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$("#merge-err-alert").show();
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$('#message-merge-err').html(message);
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} else if(response == 2) {
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$("#merge_body").show();
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$("#merge-body-alert").show();
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$("#merge-body-form").hide();
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$("#merge_loader").hide();
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$("#merge-btn").attr('disabled', true);
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var message = "{{Lang::get('lang.merge-error2')}}";
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$("#merge-err-alert").show();
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$('#message-merge-err').html(message);
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} else {
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$("#merge_body").show();
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$("#merge-body-alert").show();
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$("#merge-body-form").hide();
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$("#merge_loader").hide();
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$("#merge-btn").attr('disabled', true);
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$("#refresh").load("../thread/{{$tickets->id}} #refresh");
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$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
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$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
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$("#refreshTo").load("../thread/{{$tickets->id}} #refreshTo");
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var message = "{{Lang::get('lang.merge-success')}}";
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$("#merge-succ-alert").show();
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$('#message-merge-succ').html(message);
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}
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}
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})
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return false;
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});
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});
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@@ -1729,6 +1915,42 @@ $(document).ready(function () {
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}
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$(document).ready(function() {
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var Vardata="";
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var count = 0;
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$(".select2").on('select2:select', function(){
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parentAjaxCall();
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});
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$(".select2").on('select2:unselect', function(){
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parentAjaxCall();
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});
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function parentAjaxCall(){
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// alert();
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var arr = $("#select-merge-tickts").val();
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if(arr == null) {
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document.getElementById("select-merge-parent").innerHTML = "<option value='{{$tickets->id}}'><?php $ticket_data = App\Model\helpdesk\Ticket\Ticket_Thread::select('title')->where('ticket_id', "=", $tickets->id)->first(); echo $ticket_data->title;?></option>"
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} else {
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$.ajax({
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type: "GET",
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url: "../get-parent-tickets/{{ $tickets->id }}",
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dataType: "html",
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data:{data1:arr},
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beforeSend: function() {
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$("#parent-loader").show();
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$("#parent-body").hide();
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},
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success: function(data) {
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$("#parent-loader").hide();
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$("#parent-body").show();
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// $("#select-merge-parent").focus();
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$('#select-merge-parent').html(data);
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// $( this ).off( event );
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}
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});
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}
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}
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var locktime = '<?php echo $var->collision_avoid;?>'*60*1000;
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lockAjaxCall(locktime);
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setInterval(function() {// to call ajax for ticket lock repeatedly after defined lock time interval
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