Update v1.0.6.5
This commit is contained in:
sujitprasad
@@ -646,69 +646,88 @@ return [
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| Ticket page
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|----------------------------------------------
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*/
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'subject' => 'Subject',
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'ticket_id' => 'Ticket ID',
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'priority' => 'Priority',
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'from' => 'From',
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'last_replier' => 'Last Replier',
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'assigned_to' => 'Assigned To',
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'last_activity' => 'Last Activity',
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'answered' => 'Answered',
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'assigned' => 'Assigned',
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'create_ticket' => 'Create Ticket',
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'tickets' => 'Tickets',
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'open' => 'Open',
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'Ticket_Information' => 'TICKET INFORMATION',
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'Ticket_Id' => 'TICKET ID',
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'User' => 'USER',
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'Unassigned' => 'UNASSIGNED',
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'generate_pdf' => 'Generate PDF',
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'change_status' => 'Change Status',
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'more' => 'More',
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'delete_ticket' => 'Delete Ticket',
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'emergency' => 'Emergency',
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'high' => 'High',
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'medium' => 'Medium',
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'low' => 'Low',
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'sla_plan' => 'SLA Plan',
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'created_date' => 'Created Date',
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'due_date' => 'Due Date',
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'last_response' => 'Last Response',
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'source' => 'Source',
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'last_message' => 'Last Message',
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'reply' => 'Reply',
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'response' => 'Response',
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'reply_content' => 'Reply Content',
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'attachment' => 'Attachment',
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'internal_note' => 'Internal Note',
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'this_ticket_is_under_banned_user' => 'This ticket is under banned user',
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'ticket_source' => 'Ticket Source',
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'are_you_sure_to_ban' => 'Are you sure to ban',
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'whome_do_you_want_to_assign_ticket' => 'Whome do you want to assign ticket',
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'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket',
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'add_collaborator' => 'Add Collaborator',
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'search_existing_users' => 'Search existing Users',
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'add_new_user' => 'Add new User',
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'search_existing_users_or_add_new_users' => 'Search existing users or add new users',
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'search_by_email' => 'Search by Email',
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'list_of_collaborators_of_this_ticket' => 'List of Collaborators of this Ticket',
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'submit' => 'Submit',
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'max' => 'Max',
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'add_cc' => 'Add CC',
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'recepients' => 'Recepients',
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'select_a_canned_response' => 'Select a Canned Response',
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'assign_to' => 'Assign to',
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'detail' => 'Detail',
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'user_details' => 'User Details',
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'ticket_option' => 'Ticket Option',
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'ticket_detail' => 'Ticket Detail',
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'Assigned_To' => 'ASSIGNED TO',
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'locked-ticket' => 'Alert! This ticket has been locked by another user and currently in process for response.',
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'access-ticket' => 'Alert! This ticket has been locked by you for next ',
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'minutes' => ' minutes',
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'in_minutes' => 'In minutes',
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'add_another_owner' => 'Add another owner',
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'search_user' => 'Search user',
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'subject' => 'Subject',
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'ticket_id' => 'Ticket ID',
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'priority' => 'Priority',
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'from' => 'From',
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'last_replier' => 'Last Replier',
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'assigned_to' => 'Assigned To',
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'last_activity' => 'Last Activity',
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'answered' => 'Answered',
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'assigned' => 'Assigned',
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'create_ticket' => 'Create Ticket',
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'tickets' => 'Tickets',
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'open' => 'Open',
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'Ticket_Information' => 'TICKET INFORMATION',
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'Ticket_Id' => 'TICKET ID',
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'User' => 'USER',
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'Unassigned' => 'UNASSIGNED',
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'generate_pdf' => 'Generate PDF',
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'change_status' => 'Change Status',
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'more' => 'More',
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'delete_ticket' => 'Delete Ticket',
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'emergency' => 'Emergency',
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'high' => 'High',
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'medium' => 'Medium',
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'low' => 'Low',
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'sla_plan' => 'SLA Plan',
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'created_date' => 'Created Date',
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'due_date' => 'Due Date',
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'last_response' => 'Last Response',
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'source' => 'Source',
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'last_message' => 'Last Message',
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'reply' => 'Reply',
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'response' => 'Response',
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'reply_content' => 'Reply Content',
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'attachment' => 'Attachment',
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'internal_note' => 'Internal Note',
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'this_ticket_is_under_banned_user' => 'This ticket is under banned user',
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'ticket_source' => 'Ticket Source',
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'are_you_sure_to_ban' => 'Are you sure to ban',
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'whome_do_you_want_to_assign_ticket' => 'Whome do you want to assign ticket',
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'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket',
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'add_collaborator' => 'Add Collaborator',
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'search_existing_users' => 'Search existing Users',
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'add_new_user' => 'Add new User',
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'search_existing_users_or_add_new_users' => 'Search existing users or add new users',
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'search_by_email' => 'Search by Email',
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'list_of_collaborators_of_this_ticket' => 'List of Collaborators of this Ticket',
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'submit' => 'Submit',
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'max' => 'Max',
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'add_cc' => 'Add CC',
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'recepients' => 'Recepients',
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'select_a_canned_response' => 'Select a Canned Response',
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'assign_to' => 'Assign to',
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'detail' => 'Detail',
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'user_details' => 'User Details',
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'ticket_option' => 'Ticket Option',
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'ticket_detail' => 'Ticket Detail',
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'Assigned_To' => 'ASSIGNED TO',
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'locked-ticket' => 'Alert! This ticket has been locked by another user and currently in process for response.',
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'access-ticket' => 'Alert! This ticket has been locked by you for next ',
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'minutes' => ' minutes',
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'in_minutes' => 'In minutes',
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'add_another_owner' => 'Add another owner',
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'user-not-found' => 'User not found. Try again or add a new user.',
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'change-success' => 'Success! owner has been changed for this ticket.',
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'user-exists' => 'User already exists. Try search existing user.',
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'valid-email' => 'Enter a valid email address.',
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'search_user' => 'Search user',
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'merge-ticket' => 'Merge ticket',
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'title' => 'Title',
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'merge' => 'Merge',
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'select_tickets' => 'Select tickets to merge',
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'select-pparent-ticket' => 'Select parent ticket',
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'merge-reason' => 'Reason for merging',
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'get_merge_message' => 'This ticket has been merged with ticket',
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'ticket_merged' => ' has been merged with this ticket.',
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'no-tickets-to-merge' => 'There are no more tickets by the owner of this ticket.',
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'merge-error' => 'Could not process your request try after some time.',
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'merge-success' => 'Tickets has been merged successfully.',
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'merge-error2' => 'Please select ticket to merge.',
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'select-tickets-to merge' => 'select two or more tickets to merge.',
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'different-users' => 'Ticktes from different users',
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/*
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|------------------------------------------------
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|Tools Page
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