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bug-fix-patch-7

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# while changing owner of the ticket cheking if the owner already owns
the ticket or not
# fixed showing inactive agents problem in help topic edit and create
pages
This commit is contained in:
Manish Verma
2016-12-22 13:15:16 +05:30
parent df14836985
commit c47b5da890
12 changed files with 34 additions and 15 deletions
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4
app/Http/Controllers/Admin/helpdesk/HelptopicController.php
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@@ -85,7 +85,7 @@ class HelptopicController extends Controller
$departments = $department->get();
$topics = $topic->get();
$forms = $form->get();
$agents = $agent->where('role', '=', 'agent')->get();
$agents = $agent->where('role', '!=', 'user')->where('active', '=', 1)->orderBy('first_name')->get();
$slas = $sla->get();
$priority = Ticket_Priority::where('status', '=', 1)->get();
@@ -143,7 +143,7 @@ class HelptopicController extends Controller
public function edit($id, Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, Sla_plan $sla)
{
try {
$agents = User::where('role', '=', 'agent')->get();
$agents = User::where('role', '!=', 'user')->where('active', '=', 1)->orderBy('first_name')->get();
$departments = $department->get();
$topics = $topic->whereId($id)->first();
$forms = $form->get();