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api updates

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This commit is contained in:
Vijay Sebastian
2017-07-27 16:38:21 +05:30
parent ee200fc18b
commit b0b5bd8637
7 changed files with 1363 additions and 792 deletions
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551
app/Http/Controllers/Api/v1/TicketController.php
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@@ -32,6 +32,7 @@ use Mail;
*/
class TicketController extends Controller
{
/**
* Create a new controller instance.
*
@@ -39,7 +40,7 @@ class TicketController extends Controller
*/
public function __construct()
{
$PhpMailController = new PhpMailController();
$PhpMailController = new PhpMailController();
$this->PhpMailController = $PhpMailController;
}
@@ -57,42 +58,51 @@ class TicketController extends Controller
*/
public function createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach = '')
{
try {
try
{
//return $headers;
$max_number = Tickets::whereRaw('id = (select max(`id`) from tickets)')->first();
//dd($max_number);
if ($max_number == null) {
if ($max_number == null)
{
$ticket_number = 'AAAA-9999-9999999';
} else {
foreach ($max_number as $number) {
}
else
{
foreach ($max_number as $number)
{
$ticket_number = $max_number->ticket_number;
}
}
$ticket = new Tickets();
$ticket = new Tickets();
$ticket->ticket_number = $this->ticketNumber($ticket_number);
//dd($this->ticketNumber($ticket_number));
$ticket->user_id = $user_id;
$ticket->dept_id = $dept;
$ticket->user_id = $user_id;
$ticket->dept_id = $dept;
$ticket->help_topic_id = $helptopic;
$ticket->sla = $sla;
$ticket->assigned_to = $assignto;
$ticket->status = '1';
$ticket->priority_id = $priority;
$ticket->source = $source;
$ticket->sla = $sla;
$ticket->assigned_to = $assignto;
$ticket->status = '1';
$ticket->priority_id = $priority;
$ticket->source = $source;
$ticket->save();
//dd($ticket);
$ticket_number = $ticket->ticket_number;
$id = $ticket->id;
if ($form_data != null) {
$ticket_number = $ticket->ticket_number;
$id = $ticket->id;
if ($form_data != null)
{
$help_topic = Help_topic::where('id', '=', $helptopic)->first();
$forms = Fields::where('forms_id', '=', $help_topic->custom_form)->get();
foreach ($form_data as $key => $form_details) {
foreach ($forms as $from) {
if ($from->name == $key) {
$form_value = new Ticket_Form_Data();
$forms = Fields::where('forms_id', '=', $help_topic->custom_form)->get();
foreach ($form_data as $key => $form_details)
{
foreach ($forms as $from)
{
if ($from->name == $key)
{
$form_value = new Ticket_Form_Data();
$form_value->ticket_id = $id;
$form_value->title = $from->label;
$form_value->content = $form_details;
$form_value->title = $from->label;
$form_value->content = $form_details;
$form_value->save();
}
}
@@ -102,12 +112,15 @@ class TicketController extends Controller
$this->storeCollaborators($headers, $id);
$thread = $this->ticketThread($subject, $body, $id, $user_id);
if (!empty($attach)) {
if (!empty($attach))
{
$this->attach($thread, $attach);
}
return $thread;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -121,44 +134,52 @@ class TicketController extends Controller
*/
public function storeCollaborators($headers, $id)
{
try {
try
{
//return $headers;
$company = $this->company();
if (isset($headers)) {
foreach ($headers as $email) {
$name = $email;
if (isset($headers))
{
foreach ($headers as $email)
{
$name = $email;
$email = $email;
if ($this->checkEmail($email) == false) {
$create_user = new User();
if ($this->checkEmail($email) == false)
{
$create_user = new User();
$create_user->user_name = $name;
$create_user->email = $email;
$create_user->active = 1;
$create_user->role = 'user';
$password = $this->generateRandomString();
$create_user->password = Hash::make($password);
$create_user->email = $email;
$create_user->active = 1;
$create_user->role = 'user';
$password = $this->generateRandomString();
$create_user->password = Hash::make($password);
$create_user->save();
$user_id = $create_user->id;
$user_id = $create_user->id;
// Mail::send('emails.pass', ['password' => $password, 'name' => $name, 'from' => $company, 'emailadd' => $email], function ($message) use ($email, $name) {
// $message->to($email, $name)->subject('password');
// });
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $email], $message = ['subject' => 'password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $name, 'email_address' => $email, 'user_password' => $password]);
} else {
$user = $this->checkEmail($email);
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $email], $message = ['subject' => 'password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $name, 'email_address' => $email, 'user_password' => $password]);
}
else
{
$user = $this->checkEmail($email);
$user_id = $user->id;
}
//return $user_id;
$collaborator_store = new Ticket_Collaborator();
$collaborator_store->isactive = 1;
$collaborator_store = new Ticket_Collaborator();
$collaborator_store->isactive = 1;
$collaborator_store->ticket_id = $id;
$collaborator_store->user_id = $user_id;
$collaborator_store->role = 'ccc';
$collaborator_store->user_id = $user_id;
$collaborator_store->role = 'ccc';
$collaborator_store->save();
}
}
return true;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -175,17 +196,20 @@ class TicketController extends Controller
*/
public function ticketThread($subject, $body, $id, $user_id)
{
try {
$thread = new Ticket_Thread();
$thread->user_id = $user_id;
try
{
$thread = new Ticket_Thread();
$thread->user_id = $user_id;
$thread->ticket_id = $id;
$thread->poster = 'client';
$thread->title = $subject;
$thread->body = $body;
$thread->poster = 'client';
$thread->title = $subject;
$thread->body = $body;
$thread->save();
return $thread->id;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -199,20 +223,24 @@ class TicketController extends Controller
*/
public function ticketNumber($ticket_number)
{
try {
try
{
//dd($ticket_number);
$number = $ticket_number;
$number = explode('-', $number);
$number = $ticket_number;
$number = explode('-', $number);
$number1 = $number[0];
if ($number1 == 'ZZZZ') {
if ($number1 == 'ZZZZ')
{
$number1 = 'AAAA';
}
$number2 = $number[1];
if ($number2 == '9999') {
if ($number2 == '9999')
{
$number2 = '0000';
}
$number3 = $number[2];
if ($number3 == '9999999') {
if ($number3 == '9999999')
{
$number3 = '0000000';
}
$number1++;
@@ -220,11 +248,13 @@ class TicketController extends Controller
$number3++;
$number2 = sprintf('%04s', $number2);
$number3 = sprintf('%07s', $number3);
$array = [$number1, $number2, $number3];
$number = implode('-', $array);
$array = [$number1, $number2, $number3];
$number = implode('-', $array);
return $number;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
dd($e);
return $e->getMessage();
@@ -240,16 +270,20 @@ class TicketController extends Controller
*/
public function generateRandomString($length = 10)
{
try {
$characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
try
{
$characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
$charactersLength = strlen($characters);
$randomString = '';
for ($i = 0; $i < $length; $i++) {
$randomString = '';
for ($i = 0; $i < $length; $i++)
{
$randomString .= $characters[rand(0, $charactersLength - 1)];
}
return $randomString;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -264,64 +298,71 @@ class TicketController extends Controller
*/
public function reply($thread, $request, $ta, $attach = '')
{
try {
try
{
$check_attachment = null;
$eventthread = $thread->where('ticket_id', $request->input('ticket_ID'))->first();
$eventthread = $thread->where('ticket_id', $request->input('ticket_ID'))->first();
//dd($request->input('ticket_ID'));
//dd($eventthread);
$eventuserid = $eventthread->user_id;
$emailadd = User::where('id', $eventuserid)->first()->email;
$eventuserid = $eventthread->user_id;
$emailadd = User::where('id', $eventuserid)->first()->email;
//dd($emailadd);
$source = $eventthread->source;
$source = $eventthread->source;
$form_data = $request->except('reply_content', 'ticket_ID', 'attachment');
$form_data = $request->except('reply_content', 'ticket_ID', 'attachment');
\Event::fire(new \App\Events\ClientTicketFormPost($form_data, $emailadd, $source));
//dd('yes');
$reply_content = $request->input('reply_content');
$thread->ticket_id = $request->input('ticket_ID');
$thread->poster = 'support';
$thread->body = $request->input('reply_content');
$thread->user_id = Auth::user()->id;
$ticket_id = $request->input('ticket_ID');
$tickets = Tickets::where('id', '=', $ticket_id)->first();
$reply_content = $request->input('reply_content');
$thread->ticket_id = $request->input('ticket_ID');
$thread->poster = 'support';
$thread->body = $request->input('reply_content');
$thread->user_id = Auth::user()->id;
$ticket_id = $request->input('ticket_ID');
$tickets = Tickets::where('id', '=', $ticket_id)->first();
$tickets->isanswered = '1';
$tickets->save();
$ticket_user = User::where('id', '=', $tickets->user_id)->first();
if ($tickets->assigned_to == 0) {
if ($tickets->assigned_to == 0)
{
$tickets->assigned_to = Auth::user()->id;
$tickets->save();
$thread2 = new Ticket_Thread();
$thread2->ticket_id = $thread->ticket_id;
$thread2->user_id = Auth::user()->id;
$thread2 = new Ticket_Thread();
$thread2->ticket_id = $thread->ticket_id;
$thread2->user_id = Auth::user()->id;
$thread2->is_internal = 1;
$thread2->body = 'This Ticket have been assigned to '.Auth::user()->first_name.' '.Auth::user()->last_name;
$thread2->body = 'This Ticket have been assigned to ' . Auth::user()->first_name . ' ' . Auth::user()->last_name;
$thread2->save();
}
if ($tickets->status > 1) {
$tickets->status = '1';
if ($tickets->status > 1)
{
$tickets->status = '1';
$tickets->isanswered = '1';
$tickets->save();
}
$thread->save();
if (!empty($attach)) {
if (!empty($attach))
{
$check_attachment = $this->attach($thread->id, $attach);
}
$thread1 = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
$thread1 = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
$ticket_subject = $thread1->title;
$user_id = $tickets->user_id;
$user = User::where('id', '=', $user_id)->first();
$email = $user->email;
$user_name = $user->user_name;
$ticket_number = $tickets->ticket_number;
$company = $this->company();
$username = $ticket_user->user_name;
if (!empty(Auth::user()->agent_sign)) {
$user_id = $tickets->user_id;
$user = User::where('id', '=', $user_id)->first();
$email = $user->email;
$user_name = $user->user_name;
$ticket_number = $tickets->ticket_number;
$company = $this->company();
$username = $ticket_user->user_name;
if (!empty(Auth::user()->agent_sign))
{
$agentsign = Auth::user()->agent_sign;
} else {
}
else
{
$agentsign = null;
}
\Event::fire(new \App\Events\FaveoAfterReply($reply_content, $user->phone_number, $request, $tickets));
@@ -341,23 +382,30 @@ class TicketController extends Controller
* Getting the subject of the thread
*/
//dd($eventthread);
try {
$re = $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $tickets->dept_id), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => $eventthread->title, 'scenario' => 'create-ticket-by-agent', 'body' => $thread->body], $template_variables = ['agent_sign' => Auth::user()->agent_sign, 'ticket_number' => $tickets->number]);
try
{
$re = $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $tickets->dept_id), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => $eventthread->title, 'scenario' => 'create-ticket-by-agent', 'body' => $thread->body], $template_variables = ['agent_sign' => Auth::user()->agent_sign, 'ticket_number' => $tickets->number]);
//dd($re);
} catch (\Exception $e) {
throw new \Exception($e->getMessage());
}
catch (\Exception $e)
{
//throw new \Exception($e->getMessage());
}
$collaborators = Ticket_Collaborator::where('ticket_id', '=', $ticket_id)->get();
foreach ($collaborators as $collaborator) {
foreach ($collaborators as $collaborator)
{
//mail to collaborators
$collab_user_id = $collaborator->user_id;
$user_id_collab = User::where('id', '=', $collab_user_id)->first();
$collab_email = $user_id_collab->email;
if ($user_id_collab->role == 'user') {
$collab_email = $user_id_collab->email;
if ($user_id_collab->role == 'user')
{
$collab_user_name = $user_id_collab->user_name;
} else {
$collab_user_name = $user_id_collab->first_name.' '.$user_id_collab->last_name;
}
else
{
$collab_user_name = $user_id_collab->first_name . ' ' . $user_id_collab->last_name;
}
// Mail::send('emails.ticket_re-reply', ['content' => $reply_content, 'ticket_number' => $ticket_number, 'From' => $company, 'name' => $collab_user_name, 'Agent_Signature' => $agentsign], function ($message) use ($collab_email, $collab_user_name, $ticket_number, $ticket_subject, $check_attachment) {
// $message->to($collab_email, $collab_user_name)->subject($ticket_subject . '[#' . $ticket_number . ']');
@@ -369,14 +417,20 @@ class TicketController extends Controller
// // }
// }, true);
try {
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['user' => $admin_user, 'email' => $admin_email], $message = ['subject' => $updated_subject, 'body' => $body, 'scenario' => $mail], $template_variables = ['ticket_agent_name' => $admin_user, 'ticket_client_name' => $username, 'ticket_client_email' => $emailadd, 'user' => $admin_user, 'ticket_number' => $ticket_number2, 'email_address' => $emailadd, 'name' => $ticket_creator]);
} catch (\Exception $e) {
try
{
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['user' => $admin_user, 'email' => $admin_email], $message = ['subject' => $updated_subject, 'body' => $body, 'scenario' => $mail], $template_variables = ['ticket_agent_name' => $admin_user, 'ticket_client_name' => $username, 'ticket_client_email' => $emailadd, 'user' => $admin_user, 'ticket_number' => $ticket_number2, 'email_address' => $emailadd, 'name' => $ticket_creator]);
}
catch (\Exception $e)
{
}
}
return $thread;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
//dd($e);
return $e->getMessage();
}
@@ -389,16 +443,22 @@ class TicketController extends Controller
*/
public function company()
{
try {
try
{
$company = Company::Where('id', '=', '1')->first();
if ($company->company_name == null) {
if ($company->company_name == null)
{
$company = 'Support Center';
} else {
}
else
{
$company = $company->company_name;
}
return $company;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -413,24 +473,28 @@ class TicketController extends Controller
*/
public function ticketEditPost($ticket_id, $thread, $ticket)
{
try {
try
{
$ticket = $ticket->where('id', '=', $ticket_id)->first();
$ticket->sla = Input::get('sla_plan');
$ticket->sla = Input::get('sla_plan');
$ticket->help_topic_id = Input::get('help_topic');
$ticket->source = Input::get('ticket_source');
$ticket->priority_id = Input::get('ticket_priority');
$ticket->status = Input::get('status');
$ticket->source = Input::get('ticket_source');
$ticket->priority_id = Input::get('ticket_priority');
$ticket->status = Input::get('status');
$ticket->save();
$threads = $thread->where('ticket_id', '=', $ticket_id)->first();
$threads = $thread->where('ticket_id', '=', $ticket_id)->first();
$threads->title = Input::get('subject');
$threads->save();
return $threads;
} catch (\Exception $e) {
return $e->getMessage();
}
catch (\Exception $ex)
{
$result = $ex->getMessage();
return response()->json(compact('result'), 500);
}
$result = ["success" => "Edited successfully"];
return response()->json(compact('result'));
}
/**
@@ -442,56 +506,66 @@ class TicketController extends Controller
*/
public function assign($id)
{
try {
try
{
$UserEmail = Input::get('user');
//dd($UserEmail);
// $UserEmail = 'sujitprasad12@yahoo.in';
$user = User::where('email', '=', $UserEmail)->first();
if (!$user) {
$user = User::where('email', '=', $UserEmail)->first();
if (!$user)
{
return ['error' => 'No agent not found'];
}
$user_id = $user->id;
$ticket = Tickets::where('id', '=', $id)->first();
if (!$ticket) {
$ticket = Tickets::where('id', '=', $id)->first();
if (!$ticket)
{
return ['error' => 'No ticket not found'];
}
$ticket_number = $ticket->ticket_number;
$ticket_number = $ticket->ticket_number;
$ticket->assigned_to = $user_id;
$ticket->save();
$ticket_thread = Ticket_Thread::where('ticket_id', '=', $id)->first();
if (!$ticket_thread) {
$ticket_thread = Ticket_Thread::where('ticket_id', '=', $id)->first();
if (!$ticket_thread)
{
return ['error' => 'No thread not found'];
}
$ticket_subject = $ticket_thread->title;
$thread = new Ticket_Thread();
$thread->ticket_id = $ticket->id;
$thread->user_id = Auth::user()->id;
$ticket_subject = $ticket_thread->title;
$thread = new Ticket_Thread();
$thread->ticket_id = $ticket->id;
$thread->user_id = Auth::user()->id;
$thread->is_internal = 1;
$thread->body = 'This Ticket has been assigned to '.$user->first_name.' '.$user->last_name;
$thread->body = 'This Ticket has been assigned to ' . $user->first_name . ' ' . $user->last_name;
$thread->save();
$company = $this->company();
$system = $this->system();
$system = $this->system();
$agent = $user->first_name;
$agent = $user->first_name;
$agent_email = $user->email;
$master = Auth::user()->first_name.' '.Auth::user()->last_name;
if (Alert::first()->internal_status == 1 || Alert::first()->internal_assigned_agent == 1) {
$master = Auth::user()->first_name . ' ' . Auth::user()->last_name;
if (Alert::first()->internal_status == 1 || Alert::first()->internal_assigned_agent == 1)
{
// // ticket assigned send mail
// Mail::send('emails.Ticket_assign', ['agent' => $agent, 'ticket_number' => $ticket_number, 'from' => $company, 'master' => $master, 'system' => $system], function ($message) use ($agent_email, $agent, $ticket_number, $ticket_subject) {
// $message->to($agent_email, $agent)->subject($ticket_subject . '[#' . $ticket_number . ']');
// });
try {
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticket->dept_id), $to = ['name' => $agent, 'email' => $agent_email], $message = ['subject' => $ticket_subject.'[#'.$ticket_number.']', 'scenario' => 'assign-ticket'], $template_variables = ['ticket_agent_name' => $agent, 'ticket_number' => $ticket_number, 'ticket_assigner' => $master]);
} catch (\Exception $e) {
try
{
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticket->dept_id), $to = ['name' => $agent, 'email' => $agent_email], $message = ['subject' => $ticket_subject . '[#' . $ticket_number . ']', 'scenario' => 'assign-ticket'], $template_variables = ['ticket_agent_name' => $agent, 'ticket_number' => $ticket_number, 'ticket_assigner' => $master]);
}
catch (\Exception $e)
{
return 0;
}
}
return 1;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -506,47 +580,63 @@ class TicketController extends Controller
*/
public function delete($ids, $ticket)
{
try {
foreach ($ids as $id) {
try
{
foreach ($ids as $id)
{
$ticket_delete = $ticket->where('id', '=', $id)->first();
if ($ticket_delete) {
if ($ticket_delete->status == 5) {
if ($ticket_delete)
{
if ($ticket_delete->status == 5)
{
$ticket_delete->delete();
$ticket_threads = Ticket_Thread::where('ticket_id', '=', $id)->get();
if ($ticket_threads) {
foreach ($ticket_threads as $ticket_thread) {
if ($ticket_thread) {
if ($ticket_threads)
{
foreach ($ticket_threads as $ticket_thread)
{
if ($ticket_thread)
{
$ticket_thread->delete();
}
}
}
$ticket_attachments = Ticket_attachments::where('thread_id', '=', $id)->get();
if ($ticket_attachments) {
foreach ($ticket_attachments as $ticket_attachment) {
if ($ticket_attachment) {
if ($ticket_attachments)
{
foreach ($ticket_attachments as $ticket_attachment)
{
if ($ticket_attachment)
{
$ticket_attachment->delete();
}
}
}
} else {
}
else
{
$ticket_delete->is_deleted = 0;
$ticket_delete->status = 5;
$ticket_delete->status = 5;
$ticket_delete->save();
$ticket_status_message = Ticket_Status::where('id', '=', $ticket_delete->status)->first();
$thread = new Ticket_Thread();
$thread->ticket_id = $ticket_delete->id;
$thread->user_id = Auth::user()->id;
$thread->is_internal = 1;
$thread->body = $ticket_status_message->message.' '.Auth::user()->first_name.' '.Auth::user()->last_name;
$ticket_status_message = Ticket_Status::where('id', '=', $ticket_delete->status)->first();
$thread = new Ticket_Thread();
$thread->ticket_id = $ticket_delete->id;
$thread->user_id = Auth::user()->id;
$thread->is_internal = 1;
$thread->body = $ticket_status_message->message . ' ' . Auth::user()->first_name . ' ' . Auth::user()->last_name;
$thread->save();
}
} else {
}
else
{
return 'ticket not found';
}
}
return 'your tickets has been deleted';
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -560,14 +650,20 @@ class TicketController extends Controller
*/
public function checkEmail($email)
{
try {
try
{
$check = User::where('email', '=', $email)->first();
if ($check) {
if ($check)
{
return $check;
} else {
}
else
{
return false;
}
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -579,16 +675,22 @@ class TicketController extends Controller
*/
public function system()
{
try {
try
{
$system = System::Where('id', '=', '1')->first();
if ($system->name == null) {
if ($system->name == null)
{
$system = 'Support Center';
} else {
}
else
{
$system = $system->name;
}
return $system;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -603,15 +705,19 @@ class TicketController extends Controller
*/
public function attach($thread, $attach)
{
try {
try
{
$ta = new Ticket_attachments();
foreach ($attach as $file) {
foreach ($attach as $file)
{
$ta->create(['thread_id' => $thread, 'name' => $file['name'], 'size' => $file['size'], 'type' => $file['type'], 'file' => $file['file'], 'poster' => 'ATTACHMENT']);
}
$ta->create(['thread_id' => $thread, 'name' => $name, 'size' => $size, 'type' => $type, 'file' => $file, 'poster' => 'ATTACHMENT']);
return 1;
} catch (\Exception $e) {
}
catch (\Exception $e)
{
return $e->getMessage();
}
}
@@ -624,7 +730,7 @@ class TicketController extends Controller
public function autosearch()
{
$term = \Input::get('term');
$user = \App\User::where('email', 'LIKE', '%'.$term.'%')->orWhere('first_name', 'LIKE', '%'.$term.'%')->orWhere('last_name', 'LIKE', '%'.$term.'%')->orWhere('user_name', 'LIKE', '%'.$term.'%')->lists('email');
$user = \App\User::where('email', 'LIKE', '%' . $term . '%')->orWhere('first_name', 'LIKE', '%' . $term . '%')->orWhere('last_name', 'LIKE', '%' . $term . '%')->orWhere('user_name', 'LIKE', '%' . $term . '%')->lists('email');
return $user;
}
@@ -638,26 +744,27 @@ class TicketController extends Controller
*/
public function useradd()
{
$email = Input::get('email');
$ticket_id = Input::get('ticket_id');
$company = $this->company();
$user = new User();
$email = Input::get('email');
$ticket_id = Input::get('ticket_id');
$company = $this->company();
$user = new User();
$user->user_name = $email;
$user->email = $email;
$password = $this->generateRandomString();
$user->password = \Hash::make($password);
$user->role = 'user';
$user->active = 1;
if ($user->save()) {
$user_id = $user->id;
$php_mailer = new PhpMailController();
$php_mailer->sendmail($from = $php_mailer->mailfrom('1', '0'), $to = ['name' => $email, 'email' => $email], $message = ['subject' => 'Password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $email, 'email_address' => $email, 'user_password' => $password]);
$user->email = $email;
$password = $this->generateRandomString();
$user->password = \Hash::make($password);
$user->role = 'user';
$user->active = 1;
if ($user->save())
{
$user_id = $user->id;
$php_mailer = new PhpMailController();
$php_mailer->sendmail($from = $php_mailer->mailfrom('1', '0'), $to = ['name' => $email, 'email' => $email], $message = ['subject' => 'Password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $email, 'email_address' => $email, 'user_password' => $password]);
}
$ticket_collaborator = new Ticket_Collaborator();
$ticket_collaborator->isactive = 1;
$ticket_collaborator = new Ticket_Collaborator();
$ticket_collaborator->isactive = 1;
$ticket_collaborator->ticket_id = $ticket_id;
$ticket_collaborator->user_id = $user->id;
$ticket_collaborator->role = 'ccc';
$ticket_collaborator->user_id = $user->id;
$ticket_collaborator->role = 'ccc';
$ticket_collaborator->save();
$result = [$user->user_name => $user->email];
@@ -672,46 +779,57 @@ class TicketController extends Controller
*/
public function userremove()
{
$email = Input::get('email');
$ticketid = Input::get('ticketid');
$user = new User();
$user = $user->where('email', $email)->first();
$email = Input::get('email');
$ticketid = Input::get('ticketid');
$user = new User();
$user = $user->where('email', $email)->first();
$ticket_collaborator = Ticket_Collaborator::where('ticket_id', '=', $ticketid)
->where('user_id', $user->id)
->first();
if ($ticket_collaborator) {
if ($ticket_collaborator)
{
$ticket_collaborator->delete();
return 'deleted successfully';
} else {
}
else
{
return 'not found';
}
}
public function getCollaboratorForTicket()
{
try {
try
{
$ticketid = Input::get('ticket_id');
$ticket_collaborator = \DB::table('users')
->join('ticket_collaborator', function ($join) use ($ticketid) {
->join('ticket_collaborator', function ($join) use ($ticketid)
{
$join->on('users.id', '=', 'ticket_collaborator.user_id')
->where('ticket_collaborator.ticket_id', '=', $ticketid);
})
->select('users.email', 'users.user_name')
->get();
if (count($ticket_collaborator) > 0) {
foreach ($ticket_collaborator as $key => $collaborator) {
$collab[$key]['email'] = $collaborator->email;
if (count($ticket_collaborator) > 0)
{
foreach ($ticket_collaborator as $key => $collaborator)
{
$collab[$key]['email'] = $collaborator->email;
$collab[$key]['user_name'] = $collaborator->user_name;
$collab[$key]['avatar'] = $this->avatarUrl($collaborator->email);
$collab[$key]['avatar'] = $this->avatarUrl($collaborator->email);
}
} else {
}
else
{
$collab = $ticket_collaborator;
}
return $collab;
} catch (\Exception $ex) {
}
catch (\Exception $ex)
{
return $ex->getMessage();
throw new \Exception('get collaborator for ticket fails');
}
@@ -719,19 +837,26 @@ class TicketController extends Controller
public function avatarUrl($email)
{
try {
try
{
$user = new User();
$user = $user->where('email', $email)->first();
if ($user->profile_pic) {
$url = url('uploads/profilepic/'.$user->profile_pic);
} else {
if ($user->profile_pic)
{
$url = url('uploads/profilepic/' . $user->profile_pic);
}
else
{
$url = \Gravatar::src($email);
}
return $url;
} catch (\Exception $ex) {
}
catch (\Exception $ex)
{
//return $ex->getMessage();
throw new \Exception($ex->getMessage());
}
}
}