diff --git a/app/Http/Controllers/Agent/helpdesk/MailController.php b/app/Http/Controllers/Agent/helpdesk/MailController.php
index d73360c08..84414b546 100644
--- a/app/Http/Controllers/Agent/helpdesk/MailController.php
+++ b/app/Http/Controllers/Agent/helpdesk/MailController.php
@@ -258,7 +258,7 @@ class MailController extends Controller
     public function manageAttachment($data, $filename, $type, $size, $disposition, $thread_id)
     {
         $upload = new Ticket_attachments();
-        $upload->file = base64_encode($data);
+        $upload->file = $data;
         $upload->thread_id = $thread_id;
         $upload->name = $filename;
         $upload->type = $type;
diff --git a/app/Model/helpdesk/Ticket/Ticket_attachments.php b/app/Model/helpdesk/Ticket/Ticket_attachments.php
index 65ef748ee..16ef89813 100644
--- a/app/Model/helpdesk/Ticket/Ticket_attachments.php
+++ b/app/Model/helpdesk/Ticket/Ticket_attachments.php
@@ -11,6 +11,12 @@ class Ticket_attachments extends Model
                             'id', 'thread_id', 'name', 'size', 'type', 'file', 'data', 'poster', 'updated_at', 'created_at',
                             ];
 
+
+    public function setFileAttribute($value)
+    {
+        $this->attributes['file'] = base64_encode($value);
+    }
+
     public function getFile()
     {
         $size = $this->size;