diff --git a/resources/views/themes/default1/admin/helpdesk/settings/alert.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/alert.blade.php
index 9146b7702..ae471ade2 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/alert.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/alert.blade.php
@@ -1,17 +1,22 @@
 @extends('themes.default1.admin.layout.admin')
 
 @section('Tickets')
-active
+class="nav-link active"
 @stop
 
-@section('tickets-bar')
-active
+@section('ticket-menu-parent')
+class="nav-item menu-open"
+@stop
+
+@section('ticket-menu-open')
+class="nav nav-treeview menu-open"
 @stop
 
 @section('alert')
-class="active"
+class="nav-link active"
 @stop
 
+
 @section('HeadInclude')
 @stop
 <!-- header -->
@@ -30,15 +35,9 @@ class="active"
 @section('content')
 <!-- open a form -->
 {!! Form::model($alerts,['url' => 'postalert/'.$alerts->id, 'method' => 'PATCH']) !!}
-<div class="box box-primary">
-    <div class="box-header">
-        <h4 class="box-title">{{Lang::get('lang.alert_notices_setitngs')}}</h4> {!! Form::submit(Lang::get('lang.submit'),['class'=>' btn btn-primary pull-right'])!!}
-    </div>
-
-</div>
 @if(Session::has('success'))
 <div class="alert alert-success alert-dismissable">
-    <i class="fa  fa-check-circle"></i>
+    <i class="fas fa-check-circle"></i>
     <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
     {!!Session::get('success')!!}
 </div>
@@ -46,63 +45,75 @@ class="active"
 <!-- failure message -->
 @if(Session::has('fails'))
 <div class="alert alert-danger alert-dismissable">
-    <i class="fa fa-ban"></i><button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <i class="fas fa-ban"></i><button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
     <b>{!! lang::get('lang.alert') !!}!</b><br/>
     {!!Session::get('fails')!!}
 </div>
 @endif
-<div class="row">
-    <!-- left column -->
-    <div class="col-md-6">
-        <!-- general form elements -->
-        <div class="box box-primary">
-            <div class="box-header with-border">
-                <h3 class="box-title">{{Lang::get('lang.new_ticket_alert')}}</h3>
-            </div><!-- /.box-header -->
-            <!-- form start -->
-            <div class="box-body">
-                <div class="form-group">
-                    <!-- Status:     Enable   Disable     -->
-                    {!! Form::label('ticket_status',Lang::get('lang.status').":") !!}&nbsp;&nbsp;
-                    {!! Form::radio('ticket_status',1) !!} {!! Lang::get('lang.enable') !!} &nbsp;&nbsp; {!! Form::radio('ticket_status',0) !!}  {!! Lang::get('lang.disable') !!}
-                </div>
-                <div class="form-group">
-                    <!-- Admin Email -->
-                    {!! Form::checkbox('ticket_admin_email',1) !!}
-                    {!! Form::label('ticket_admin_email',Lang::get('lang.admin_email_2')) !!}
-                </div>
-                <!-- Department Members -->
-                <div class="form-group">
-                    {!! Form::checkbox('ticket_department_member',1) !!}
-                    {!! Form::label('ticket_department_member',Lang::get('lang.department_members')) !!}
-                </div>
-            </div><!-- /.box-body -->
-        </div><!-- /.box -->
-        <!-- /.box -->
-    </div><!--/.col (left) -->
-    <div class="col-md-6">
-        <div class="box box-primary">
-            <div class="box-header with-border">
-                <h3 class="box-title">{{Lang::get('lang.ticket_assignment_alert')}}</h3>
-            </div><!-- /.box-header -->
-            <div class="box-body">
-                <!-- Status:     Enable      Disable      -->
-                <div class="form-group">
-                    {!! Form::label('assignment_status',Lang::get('lang.status').":") !!}
-                    {!! Form::radio('assignment_status',1) !!} {!! Lang::get('lang.enable') !!} &nbsp;&nbsp; {!! Form::radio('assignment_status',0) !!}  {!! Lang::get('lang.disable') !!}
-                </div>
-                <!-- Assigned Agent / Team -->
-                <div class="form-group">
-                    {!! Form::checkbox('assignment_assigned_agent',1) !!}
-                    {!! Form::label('assignment_assigned_agent',Lang::get('lang.agent')) !!}
-                </div>
-                <!-- Team Members -->
-                <div class="form-group">
-                    {!! Form::checkbox('assignment_team_member',1) !!}
-                    {!! Form::label('assignment_team_member',Lang::get('lang.team_members')) !!}
-                </div>
-            </div><!-- /.box-body -->
-        </div><!-- /.box -->
-    </div><!--/.col (left) -->
+<div class="card card-light">
+    <div class="card-header">
+        <h3 class="card-title">{{Lang::get('lang.alert_notices_setitngs')}}</h3> 
+    </div>
+
+    <div class="card-body">
+        <div class="row">
+            <!-- left column -->
+            <div class="col-md-6">
+                <!-- general form elements -->
+                <div class="card card-light">
+                    <div class="card-header">
+                        <h3 class="card-title">{{Lang::get('lang.new_ticket_alert')}}</h3>
+                    </div><!-- /.box-header -->
+                    <!-- form start -->
+                    <div class="card-body">
+                        <div class="form-group">
+                            <!-- Status:     Enable   Disable     -->
+                            {!! Form::label('ticket_status',Lang::get('lang.status').":") !!}&nbsp;&nbsp;
+                            {!! Form::radio('ticket_status',1) !!} {!! Lang::get('lang.enable') !!} &nbsp;&nbsp; {!! Form::radio('ticket_status',0) !!}  {!! Lang::get('lang.disable') !!}
+                        </div>
+                        <div class="form-group">
+                            <!-- Admin Email -->
+                            {!! Form::checkbox('ticket_admin_email',1) !!}
+                            {!! Form::label('ticket_admin_email',Lang::get('lang.admin_email_2')) !!}
+                        </div>
+                        <!-- Department Members -->
+                        <div class="form-group">
+                            {!! Form::checkbox('ticket_department_member',1) !!}
+                            {!! Form::label('ticket_department_member',Lang::get('lang.department_members')) !!}
+                        </div>
+                    </div><!-- /.box-body -->
+                </div><!-- /.box -->
+                <!-- /.box -->
+            </div><!--/.col (left) -->
+            <div class="col-md-6">
+                <div class="card card-light">
+                    <div class="card-header">
+                        <h3 class="card-title">{{Lang::get('lang.ticket_assignment_alert')}}</h3>
+                    </div><!-- /.box-header -->
+                    <div class="card-body">
+                        <!-- Status:     Enable      Disable      -->
+                        <div class="form-group">
+                            {!! Form::label('assignment_status',Lang::get('lang.status').":") !!}
+                            {!! Form::radio('assignment_status',1) !!} {!! Lang::get('lang.enable') !!} &nbsp;&nbsp; {!! Form::radio('assignment_status',0) !!}  {!! Lang::get('lang.disable') !!}
+                        </div>
+                        <!-- Assigned Agent / Team -->
+                        <div class="form-group">
+                            {!! Form::checkbox('assignment_assigned_agent',1) !!}
+                            {!! Form::label('assignment_assigned_agent',Lang::get('lang.agent')) !!}
+                        </div>
+                        <!-- Team Members -->
+                        <div class="form-group">
+                            {!! Form::checkbox('assignment_team_member',1) !!}
+                            {!! Form::label('assignment_team_member',Lang::get('lang.team_members')) !!}
+                        </div>
+                    </div><!-- /.box-body -->
+                </div><!-- /.box -->
+            </div><!--/.col (left) -->
+        </div>
+    </div>
+
+    <div class="card-footer">
+        {!! Form::submit(Lang::get('lang.submit'),['class'=>' btn btn-primary'])!!}
+    </div>
 </div>
 @stop
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/close-workflow/index.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/close-workflow/index.blade.php
index abd2e9fad..9606724a6 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/close-workflow/index.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/close-workflow/index.blade.php
@@ -1,11 +1,19 @@
 @extends('themes.default1.admin.layout.admin')
 
 @section('Tickets')
-active
+class="nav-link active"
+@stop
+
+@section('ticket-menu-parent')
+class="nav-item menu-open"
+@stop
+
+@section('ticket-menu-open')
+class="nav nav-treeview menu-open"
 @stop
 
 @section('close-workflow')
-class="active"
+class="nav-link active"
 @stop
 
 @section('PageHeader')
@@ -16,47 +24,47 @@ class="active"
 @stop
 
 @section('content')
-<div class="box box-primary">
-    <div class="box-header with-border">
-        <h3 class="box-title">{!! Lang::get('lang.close_ticket_workflow_settings') !!}</h3>
+  @if(Session::has('success'))
+<div class="alert alert-success alert-dismissable">
+    <i class="fas fa-check-circle"></i>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    {{Session::get('success')}}
+</div>
+@endif
+@if(Session::has('failed'))
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! Lang::get('lang.alert') !!}!</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <p>{{Session::get('failed')}}</p>                
+</div>
+@endif
+@if(Session::has('errors'))
+<?php //dd($errors); ?>
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! Lang::get('lang.alert') !!}!</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <br/>
+    @if($errors->first('days'))
+    <li class="error-message-padding">{!! $errors->first('days', ':message') !!}</li>
+    @endif
+    @if($errors->first('condition'))
+    <li class="error-message-padding">{!! $errors->first('condition', ':message') !!}</li>
+    @endif
+    @if($errors->first('send_email'))
+    <li class="error-message-padding">{!! $errors->first('send_email', ':message') !!}</li>
+    @endif
+    @if($errors->first('status'))
+    <li class="error-message-padding">{!! $errors->first('status', ':message') !!}</li>
+    @endif
+</div>
+@endif
+<div class="card card-light">
+    <div class="card-header">
+        <h3 class="card-title">{!! Lang::get('lang.close_ticket_workflow_settings') !!}</h3>
     </div><!-- /.box-header -->
-    <div class="box-body">
-        @if(Session::has('success'))
-        <div class="alert alert-success alert-dismissable">
-            <i class="fa fa-check-circle"></i>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {{Session::get('success')}}
-        </div>
-        @endif
-        @if(Session::has('failed'))
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!}!</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <p>{{Session::get('failed')}}</p>                
-        </div>
-        @endif
-        @if(Session::has('errors'))
-        <?php //dd($errors); ?>
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!}!</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <br/>
-            @if($errors->first('days'))
-            <li class="error-message-padding">{!! $errors->first('days', ':message') !!}</li>
-            @endif
-            @if($errors->first('condition'))
-            <li class="error-message-padding">{!! $errors->first('condition', ':message') !!}</li>
-            @endif
-            @if($errors->first('send_email'))
-            <li class="error-message-padding">{!! $errors->first('send_email', ':message') !!}</li>
-            @endif
-            @if($errors->first('status'))
-            <li class="error-message-padding">{!! $errors->first('status', ':message') !!}</li>
-            @endif
-        </div>
-        @endif
+    <div class="card-body">
         {!! Form::model($security,['route'=>['close-workflow.update', $security->id],'method'=>'PATCH','files' => true]) !!}
         <div class="form-group {{ $errors->has('days') ? 'has-error' : '' }}">
             <div class="row">
@@ -69,24 +77,6 @@ class="active"
                 </div>
             </div>
         </div>
-        <!-- <div class="form-group {{ $errors->has('condition') ? 'has-error' : '' }}">
-            <div class="row">
-                <div class="col-md-3">
-                    <label for="title">{!! Lang::get('lang.enable_workflow') !!}:</label>
-                </div>
-                <div class="col-md-9">
-                    <div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.close-msg2') !!}</div>
-                    <div class="row">
-                        <div class="col-xs-3">
-                            {!! Form::radio('condition','1') !!} {{Lang::get('lang.yes')}}
-                        </div>
-                        <div class="col-xs-3">
-                            {!! Form::radio('condition','0') !!} {{Lang::get('lang.no')}}
-                        </div>
-                    </div>       
-                </div>     
-            </div>
-        </div> -->
         <div class="form-group {{ $errors->has('send_email') ? 'has-error' : '' }}"> 
             <div class="row">
                 <div class="col-md-3">
@@ -95,10 +85,10 @@ class="active"
                 <div class="col-md-6">
                     <div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.close-msg4') !!}</div>
                     <div class="row">
-                        <div class="col-xs-3">
+                        <div class="col-sm-3">
                             {!! Form::radio('send_email','1') !!} {{Lang::get('lang.yes')}}
                         </div>
-                        <div class="col-xs-3">
+                        <div class="col-sm-3">
                             {!! Form::radio('send_email','0') !!} {{Lang::get('lang.no')}}
                         </div>
                     </div>       
@@ -118,14 +108,8 @@ class="active"
             </div>
         </div>
     </div><!-- /.box-body -->
-    <div class="box-footer">
-        <div class="row">
-            <div class="col-md-3">
-            </div>
-            <div class="col-md-9">
-                <button type="submit" class="btn btn-primary">{!! Lang::get('lang.submit') !!}</button>
-            </div>
-        </div>
+    <div class="card-footer">
+        <button type="submit" class="btn btn-primary">{!! Lang::get('lang.submit') !!}</button>
     </div>
     {!! Form::close() !!}
 </div>
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/create-ratings.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/create-ratings.blade.php
index 697c8e4be..5fe3f0ac5 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/create-ratings.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/create-ratings.blade.php
@@ -1,11 +1,19 @@
 @extends('themes.default1.admin.layout.admin')
 
 @section('Tickets')
-active
+class="nav-link active"
+@stop
+
+@section('ticket-menu-parent')
+class="nav-item menu-open"
+@stop
+
+@section('ticket-menu-open')
+class="nav nav-treeview menu-open"
 @stop
 
 @section('ratings')
-class="active"
+class="nav-link active"
 @stop
 
 @section('HeadInclude')
@@ -26,45 +34,45 @@ class="active"
 <!-- content -->
 @section('content')
 {!! Form::open(['route'=>'rating.store']) !!}
-<div class="box box-primary">
-    <div class="box-header with-border">
-        <h2 class="box-title">{{Lang::get('lang.create')}}</h2>
+ @if(Session::has('success'))
+<div class="alert alert-success alert-dismissable">
+    <i class="fas fa-check-circle"></i>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    {{Session::get('success')}}
+</div>
+@endif
+@if(Session::has('errors'))
+<?php //dd($errors); ?>
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! Lang::get('lang.alert') !!}!</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <br/>
+    @if($errors->first('name'))
+    <li class="error-message-padding">{!! $errors->first('name', ':message') !!}</li>
+    @endif
+    @if($errors->first('display_order'))
+    <li class="error-message-padding">{!! $errors->first('display_order', ':message') !!}</li>
+    @endif
+    @if($errors->first('rating_scale'))
+    <li class="error-message-padding">{!! $errors->first('rating_scale', ':message') !!}</li>
+    @endif
+    @if($errors->first('rating_area'))
+    <li class="error-message-padding">{!! $errors->first('rating_area', ':message') !!}</li>
+    @endif
+    @if($errors->first('restrict'))
+    <li class="error-message-padding">{!! $errors->first('restrict', ':message') !!}</li>
+    @endif
+    @if($errors->first('allow_modification'))
+    <li class="error-message-padding">{!! $errors->first('allow_modification', ':message') !!}</li>
+    @endif
+</div>
+@endif
+<div class="card card-light">
+    <div class="card-header">
+        <h3 class="card-title">{{Lang::get('lang.create')}}</h3>
     </div>
-    <div class="box-body">
-        @if(Session::has('success'))
-        <div class="alert alert-success alert-dismissable">
-            <i class="fa fa-check-circle"></i>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {{Session::get('success')}}
-        </div>
-        @endif
-        @if(Session::has('errors'))
-        <?php //dd($errors); ?>
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!}!</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <br/>
-            @if($errors->first('name'))
-            <li class="error-message-padding">{!! $errors->first('name', ':message') !!}</li>
-            @endif
-            @if($errors->first('display_order'))
-            <li class="error-message-padding">{!! $errors->first('display_order', ':message') !!}</li>
-            @endif
-            @if($errors->first('rating_scale'))
-            <li class="error-message-padding">{!! $errors->first('rating_scale', ':message') !!}</li>
-            @endif
-            @if($errors->first('rating_area'))
-            <li class="error-message-padding">{!! $errors->first('rating_area', ':message') !!}</li>
-            @endif
-            @if($errors->first('restrict'))
-            <li class="error-message-padding">{!! $errors->first('restrict', ':message') !!}</li>
-            @endif
-            @if($errors->first('allow_modification'))
-            <li class="error-message-padding">{!! $errors->first('allow_modification', ':message') !!}</li>
-            @endif
-        </div>
-        @endif
+    <div class="card-body">
         <div class="row">
             <div class="col-md-6 form-group {{ $errors->has('name') ? 'has-error' : '' }}">
                 {!! Form::label('name',Lang::get('lang.rating_label')) !!}<span style="color:red;">*</span>
@@ -95,16 +103,16 @@ class="active"
             {!! Form::label('allow_modification',Lang::get('lang.rating_change')) !!}<span style="color:red;">*</span>
             <div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.rating-msg3') !!}</div>
             <div class="row">
-                <div class="col-xs-2">
+                <div class="col-sm-2">
                     {!! Form::radio('allow_modification','1') !!} {{Lang::get('lang.yes')}}
                 </div>
-                <div class="col-xs-2">
+                <div class="col-sm-2">
                     {!! Form::radio('allow_modification','0') !!} {{Lang::get('lang.no')}}
                 </div>
             </div>        
         </div>
     </div>
-    <div class="box-footer">
+    <div class="card-footer">
         {!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary'])!!}
     </div>
 </div>
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/edit-ratings.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/edit-ratings.blade.php
index 030c0bf66..768e8d732 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/edit-ratings.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/edit-ratings.blade.php
@@ -1,11 +1,19 @@
 @extends('themes.default1.admin.layout.admin')
 
 @section('Tickets')
-active
+class="nav-link active"
+@stop
+
+@section('ticket-menu-parent')
+class="nav-item menu-open"
+@stop
+
+@section('ticket-menu-open')
+class="nav nav-treeview menu-open"
 @stop
 
 @section('ratings')
-class="active"
+class="nav-link active"
 @stop
 
 @section('HeadInclude')
@@ -18,46 +26,46 @@ class="active"
 
 <!-- content -->
 @section('content')
-{!! Form::model($rating,['route'=>['settings.rating', $rating->id],'method'=>'PATCH','files' => true]) !!} 
-<div class="box box-primary">
-    <div class="box-header with-border">
-        <h3 class="box-title">{{Lang::get('lang.edit')}}</h3>
+{!! Form::model($rating,['route'=>['settings.rating', $rating->id],'method'=>'PATCH','files' => true]) !!}
+@if(Session::has('success'))
+<div class="alert alert-success alert-dismissable">
+    <i class="fas fa-check-circle"></i>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    {{Session::get('success')}}
+</div>
+@endif
+@if(Session::has('errors'))
+<?php //dd($errors); ?>
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! Lang::get('lang.alert') !!}!</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <br/>
+    @if($errors->first('name'))
+    <li class="error-message-padding">{!! $errors->first('name', ':message') !!}</li>
+    @endif
+    @if($errors->first('display_order'))
+    <li class="error-message-padding">{!! $errors->first('display_order', ':message') !!}</li>
+    @endif
+    @if($errors->first('rating_scale'))
+    <li class="error-message-padding">{!! $errors->first('rating_scale', ':message') !!}</li>
+    @endif
+    @if($errors->first('rating_area'))
+    <li class="error-message-padding">{!! $errors->first('rating_area', ':message') !!}</li>
+    @endif
+    @if($errors->first('restrict'))
+    <li class="error-message-padding">{!! $errors->first('restrict', ':message') !!}</li>
+    @endif
+    @if($errors->first('allow_modification'))
+    <li class="error-message-padding">{!! $errors->first('allow_modification', ':message') !!}</li>
+    @endif
+</div>
+@endif 
+<div class="card card-light">
+    <div class="card-header">
+        <h3 class="card-title">{{Lang::get('lang.edit')}}</h3>
     </div>
-    <div class="box-body">
-        @if(Session::has('success'))
-        <div class="alert alert-success alert-dismissable">
-            <i class="fa fa-check-circle"></i>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {{Session::get('success')}}
-        </div>
-        @endif
-        @if(Session::has('errors'))
-        <?php //dd($errors); ?>
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!}!</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <br/>
-            @if($errors->first('name'))
-            <li class="error-message-padding">{!! $errors->first('name', ':message') !!}</li>
-            @endif
-            @if($errors->first('display_order'))
-            <li class="error-message-padding">{!! $errors->first('display_order', ':message') !!}</li>
-            @endif
-            @if($errors->first('rating_scale'))
-            <li class="error-message-padding">{!! $errors->first('rating_scale', ':message') !!}</li>
-            @endif
-            @if($errors->first('rating_area'))
-            <li class="error-message-padding">{!! $errors->first('rating_area', ':message') !!}</li>
-            @endif
-            @if($errors->first('restrict'))
-            <li class="error-message-padding">{!! $errors->first('restrict', ':message') !!}</li>
-            @endif
-            @if($errors->first('allow_modification'))
-            <li class="error-message-padding">{!! $errors->first('allow_modification', ':message') !!}</li>
-            @endif
-        </div>
-        @endif
+    <div class="card-body">
         <div class="row">
             <div class="col-md-6 form-group {{ $errors->has('name') ? 'has-error' : '' }}">
                 {!! Form::label('name',Lang::get('lang.rating_label')) !!}<span style="color:red;">*</span>
@@ -88,16 +96,16 @@ class="active"
             {!! Form::label('allow_modification',Lang::get('lang.rating_change')) !!}<span style="color:red;">*</span>
             <div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.rating-msg3') !!}</div>
             <div class="row">
-                <div class="col-xs-2">
+                <div class="col-sm-2">
                     {!! Form::radio('allow_modification','1') !!} {{Lang::get('lang.yes')}}
                 </div>
-                <div class="col-xs-2">
+                <div class="col-sm-2">
                     {!! Form::radio('allow_modification','0') !!} {{Lang::get('lang.no')}}
                 </div>
             </div>        
         </div>
     </div>
-    <div class="box-footer">
+    <div class="card-footer">
         {!! Form::submit(Lang::get('lang.update'),['class'=>'btn btn-primary'])!!}
     </div>
 </div>
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/ratings.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/ratings.blade.php
index 68d424de4..403fb6b58 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/ratings.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/ratings.blade.php
@@ -1,11 +1,19 @@
 @extends('themes.default1.admin.layout.admin')
 
 @section('Tickets')
-active
+class="nav-link active"
+@stop
+
+@section('ticket-menu-parent')
+class="nav-item menu-open"
+@stop
+
+@section('ticket-menu-open')
+class="nav nav-treeview menu-open"
 @stop
 
 @section('ratings')
-class="active"
+class="nav-link active"
 @stop
 
 @section('PageHeader')
@@ -16,22 +24,22 @@ class="active"
 @stop
 
 @section('content')
-<div class="box box-primary">
-    <div class="box-header with-border">
-        <h3 class="box-title">{!! Lang::get('lang.current_ratings') !!}</h3>
-        <div class="box-tools pull-right">
-            <div class="box-tools pull-right">
-                <a class="btn btn-box-tool" href="{{ route('rating.create') }}" title="{!! Lang::get('lang.create') !!}"><i class="fa fa-plus-circle fa-2x"></i></a>
-            </div>
+@if(Session::has('success'))
+<div class="alert alert-success alert-dismissable">
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <span>{{Session::get('success')}}</span>                
+</div>
+@endif
+<div class="card card-light">
+    <div class="card-header">
+        <h3 class="card-title">{!! Lang::get('lang.current_ratings') !!}</h3>
+        <div class="card-tools">
+            <a class="btn btn-default btn-tool" href="{{ route('rating.create') }}" title="{!! Lang::get('lang.create') !!}">
+                <i class="fas fa-plus"></i> {!! Lang::get('lang.create') !!}
+            </a>
         </div><!-- /.box-header -->
     </div>
-    <div class="box-body">
-        @if(Session::has('success'))
-        <div class="alert alert-success alert-dismissable">
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <p>{{Session::get('success')}}</p>                
-        </div>
-        @endif
+    <div class="card-body">
         <table id="example1" class="table table-bordered table-striped">
             <thead>
                 <tr>
@@ -48,20 +56,20 @@ class="active"
                     <td>{!! $rating->display_order !!}</td>
                     <td>{!! $rating->rating_area !!}</td>
                     <td>
-                        {!! link_to_route('rating.edit','Edit Ratings',[$rating->id],['class'=>'btn btn-info btn-sm']) !!}
-                        <button class="btn btn-danger btn-sm" data-toggle="modal" data-target="#{{$rating->id}}delete">Delete</button>
-                        <div class="modal fade" id="{{$rating->id}}delete">
+                        {!! link_to_route('rating.edit','Edit Ratings',[$rating->id],['class'=>'btn btn-primary btn-sm']) !!}
+                        <button class="btn btn-danger btn-sm" data-toggle="modal" data-target="#delete{{$rating->id}}">Delete</button>
+                        <div class="modal fade" id="delete{{$rating->id}}">
                             <div class="modal-dialog">
                                 <div class="modal-content">
                                     <div class="modal-header">
-                                        <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
                                         <h4 class="modal-title">{!! Lang::get('lang.delete') !!}</h4>
+                                        <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
                                     </div>
                                     <div class="modal-body">
-                                        <p>{!! Lang::get('lang.are_you_sure_you_want_to_delete') !!} ?</p>
+                                        <span>{!! Lang::get('lang.are_you_sure_you_want_to_delete') !!} ?</span>
                                     </div>
-                                    <div class="modal-footer">
-                                        <button type="button" class="btn btn-default pull-left" data-dismiss="modal">{!! Lang::get('lang.close') !!}</button>
+                                    <div class="modal-footer justify-content-between">
+                                        <button type="button" class="btn btn-default btn-sm" data-dismiss="modal">{!! Lang::get('lang.close') !!}</button>
                                         {!! link_to_route('ratings.delete',Lang::get('lang.delete'),[$rating->id],['id'=>'delete','class'=>'btn btn-danger btn-sm']) !!}
                                     </div>
                                 </div> 
@@ -76,10 +84,7 @@ class="active"
 </div>
 @stop
 @section('footer')
-<script src="{{asset("lb-sample/plugins/datatables/jquery.dataTables.js")}}" type="text/javascript"></script>
-<script src="{{asset("lb-sample/plugins/datatables/dataTables.bootstrap.js")}}" type="text/javascript"></script>
 
-<!-- page script -->
 <script type="text/javascript">
 $(function() {
     $("#example1").dataTable();
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/responder.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/responder.blade.php
index 6e8f7cb81..828526a04 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/responder.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/responder.blade.php
@@ -1,15 +1,19 @@
 @extends('themes.default1.admin.layout.admin')
 
 @section('Tickets')
-active
+class="nav-link active"
 @stop
 
-@section('tickets-bar')
-active
+@section('ticket-menu-parent')
+class="nav-item menu-open"
+@stop
+
+@section('ticket-menu-open')
+class="nav nav-treeview menu-open"
 @stop
 
 @section('auto-response')
-class="active"
+class="nav-link active"
 @stop
 
 @section('HeadInclude')
@@ -29,40 +33,41 @@ class="active"
 @section('content')
 <!-- open a form -->
 {!! Form::model($responders,['url' => 'postresponder/'.$responders->id, 'method' => 'PATCH']) !!}
-<div class="box box-primary">
-    <div class="box-header with-border">
-        <h3 class="box-title">{{Lang::get('lang.auto_responce-settings')}}</h3> 
+<!-- check whether success or not -->
+@if(Session::has('success'))
+<div class="alert alert-success alert-dismissable">
+    <i class="fas fa-check-circle"></i>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    {!!Session::get('success')!!}
+</div>
+@endif
+<!-- failure message -->
+@if(Session::has('fails'))
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! lang::get('lang.alert') !!}!</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    {!!Session::get('fails')!!}
+</div>
+@endif
+<div class="card card-light">
+    <div class="card-header">
+        <h3 class="card-title">{{Lang::get('lang.auto_responce-settings')}}</h3> 
     </div>
     <!-- New Ticket: CHECKBOX	 Ticket Owner   -->
-    <div class="box-body">
-        <!-- check whether success or not -->
-        @if(Session::has('success'))
-        <div class="alert alert-success alert-dismissable">
-            <i class="fa  fa-check-circle"></i>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {!!Session::get('success')!!}
-        </div>
-        @endif
-        <!-- failure message -->
-        @if(Session::has('fails'))
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! lang::get('lang.alert') !!}!</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {!!Session::get('fails')!!}
-        </div>
-        @endif
+    <div class="card-body">
+        
         <div class="form-group">
             {!! Form::checkbox('new_ticket',1) !!} &nbsp;
             {!! Form::label('new_ticket',Lang::get('lang.new_ticket')) !!}
         </div>
         <!-- New Ticket by Agent: CHECKBOX	 Ticket Owner   -->
-        <div class="form-group">
+        <div>
             {!! Form::checkbox('agent_new_ticket',1) !!}&nbsp;
             {!! Form::label('agent_new_ticket',Lang::get('lang.new_ticket_by_agent')) !!}
         </div>
     </div>
-    <div class="box-footer">
+    <div class="card-footer">
         {!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary'])!!}
     </div>
 </div>
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/status-edit.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/status-edit.blade.php
index d642e7e3d..1cd2d3e3c 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/status-edit.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/status-edit.blade.php
@@ -1,11 +1,19 @@
 @extends('themes.default1.admin.layout.admin')
 
 @section('Tickets')
-active
+class="nav-link active"
+@stop
+
+@section('ticket-menu-parent')
+class="nav-item menu-open"
+@stop
+
+@section('ticket-menu-open')
+class="nav nav-treeview menu-open"
 @stop
 
 @section('status')
-class="active"
+class="nav-link active"
 @stop
 
 @section('PageHeader')
@@ -17,40 +25,51 @@ class="active"
 </ol>
 @stop
 
+<style type="text/css">
+    .select2-container--default .select2-selection--single {
+    border: 1px solid #ced4da !important;
+    border-radius: 0.25rem !important;
+    height: 35px !important;
+    }
+    .select2-selection__rendered{margin-top: 2px !important;}
+
+    .select2-selection__arrow { top: 5px !important; }
+</style>
 
 @section('content')
 {!! Form::model($status,['route'=>['statuss.update', $status->id],'method'=>'PATCH','files' => true]) !!}
-<div class="box box-primary">
-    <div class="box-header with-border">
-        <h4 class="box-title">{!! Lang::get('lang.edit_details') !!}</h4>
+ @if(Session::has('errors'))
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! Lang::get('lang.alert') !!}!</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <br/>
+    @foreach ($errors->all() as $error)
+    <li class="error-message-padding">{{ $error }}</li>
+    @endforeach 
+</div>
+@endif
+@if(Session::has('success'))
+<div class="alert alert-success alert-dismissable">
+    <i class="fas fa-check-circle"></i>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    {{Session::get('success')}}
+</div>
+@endif
+@if(Session::has('failed'))
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! Lang::get('lang.alert') !!} !</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <p>{{Session::get('failed')}}</p>                
+</div>
+@endif
+
+<div class="card card-light">
+    <div class="card-header">
+        <h3 class="card-title">{!! Lang::get('lang.edit_details') !!}</h3>
     </div><!-- /.box-header -->
-    <div class="box-body">
-         @if(Session::has('errors'))
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!}!</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <br/>
-            @foreach ($errors->all() as $error)
-            <li class="error-message-padding">{{ $error }}</li>
-            @endforeach 
-        </div>
-        @endif
-        @if(Session::has('success'))
-        <div class="alert alert-success alert-dismissable">
-            <i class="fa fa-check-circle"></i>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {{Session::get('success')}}
-        </div>
-        @endif
-        @if(Session::has('failed'))
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!} !</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <p>{{Session::get('failed')}}</p>                
-        </div>
-        @endif
+    <div class="card-body">
         <div class="row">
             <div class="col-md-4">
                 <div class="form-group {{ $errors->has('name') ? 'has-error' : '' }}">
@@ -63,73 +82,74 @@ class="active"
                     <label>{!! Lang::get('lang.display_order') !!}: <span class="text-red"> *</span></label><br>
                     <input type="number" name="sort" min="1" class="form-control" value="{!! $status->sort !!}">
                 </div>  
-            </div><div class="col-md-2">
+            </div>
+            <div class="col-md-2" id="ticket-status-icon-container">
                 <div class="form-group {{ $errors->has('icon_class') ? 'has-error' : '' }}">
                     <i class=></i>
                     <label>{!! Lang::get('lang.icon_class') !!}: <span class="text-red"> *</span></label><br>
-                    <select class="form-control icons"  name="icon_class" style="font-family: FontAwesome, sans-serif;" required>
-                        <option <?php if ($status->icon_class == "fa fa fa-edit") echo 'selected="selected"' ?> value="fa fa-edit">&#xf044</option>
-                        <option <?php if ($status->icon_class == "fa fa-folder-open") echo 'selected="selected"' ?> value="fa fa-folder-open">&#xf07c</option>
-                        <option <?php if ($status->icon_class == "fa fa-minus-circle") echo 'selected="selected"' ?> value="fa fa-minus-circle">&#xe082</option>
-                        <option <?php if ($status->icon_class == "glyphicon glyphicon-alert") echo 'selected="selected"' ?> value="glyphicon glyphicon-alert">&#xe209</option>
-                        <option <?php if ($status->icon_class == "fa fa fa-bars") echo 'selected="selected"' ?> value="fa fa-bars">&#xf0c9</option>
-                        <option <?php if ($status->icon_class == "fa fa-bell-o") echo 'selected="selected"' ?> value="fa fa-bell-o">&#xf0a2</option>
-                        <option <?php if ($status->icon_class == "fa fa-bookmark-o") echo 'selected="selected"' ?> value="fa fa-bookmark-o">&#xf097</option>
-                        <option <?php if ($status->icon_class == "fa fa-bug") echo 'selected="selected"' ?> value="fa fa-bug">&#xf188</option>
-                        <option <?php if ($status->icon_class == "fa fa-bullhorn") echo 'selected="selected"' ?> value="fa fa-bullhorn">&#xf0a1</option>
-                        <option <?php if ($status->icon_class == "fa fa-calendar") echo 'selected="selected"' ?> value="fa fa-calendar">&#xf073</option>
-                        <option <?php if ($status->icon_class == "fa fa-cart-plus") echo 'selected="selected"' ?> value="fa fa-cart-plus">&#xf217</option>
-                        <option <?php if ($status->icon_class == "fa fa-check") echo 'selected="selected"' ?> value="fa fa-check">&#xf00c</option>
-                        <option <?php if ($status->icon_class == "fa fa-check-circle") echo 'selected="selected"' ?> value="fa fa-check-circle">&#xf058</option>
-                        <option <?php if ($status->icon_class == "fa fa-check-circle-o") echo 'selected="selected"' ?> value="fa fa-check-circle-o">&#xf05d</option>
-                        <option <?php if ($status->icon_class == "fa fa-check-square") echo 'selected="selected"' ?> value="fa fa-check-square">&#xf14a</option>
-                        <option <?php if ($status->icon_class == "fa fa-check-square-o") echo 'selected="selected"' ?> value="fa fa-check-square-o">&#xf046</option>
-                        <option <?php if ($status->icon_class == "fa fa-circle-o-notch") echo 'selected="selected"' ?> value="fa fa-circle-o-notch">&#xf1ce</option>
-                        <option <?php if ($status->icon_class == "fa fa-clock-o") echo 'selected="selected"' ?> value="fa fa-clock-o">&#xf017</option>
-                        <option <?php if ($status->icon_class == "fa fa-close") echo 'selected="selected"' ?> value="fa fa-close">&#xf00d</option>
-                        <option <?php if ($status->icon_class == "fa fa-code") echo 'selected="selected"' ?> value="fa fa-code">&#xf121</option>
-                        <option <?php if ($status->icon_class == "fa fa-hand-paper-o") echo 'selected="selected"' ?> value="fa fa-hand-paper-o">&#xf256</option>
-                        <option <?php if ($status->icon_class == "fa fa-hourglass-half") echo 'selected="selected"' ?> value="fa fa-hourglass-half">&#xf252</option>
-                        <option <?php if ($status->icon_class == "fa fa-cog") echo 'selected="selected"' ?> value="fa fa-cog">&#xf013</option>
-                        <option <?php if ($status->icon_class == "fa fa-cogs") echo 'selected="selected"' ?> value="fa fa-cogs">&#xf085</option>
-                        <option <?php if ($status->icon_class == "fa fa-comment") echo 'selected="selected"' ?> value="fa fa-comment">&#xf075</option>
-                        <option <?php if ($status->icon_class == "fa fa-comment-o") echo 'selected="selected"' ?> value="fa fa-comment-o">&#xf0e5</option>
-                        <option <?php if ($status->icon_class == "fa fa-commenting") echo 'selected="selected"' ?> value="fa fa-commenting">&#xf27a</option>
-                        <option <?php if ($status->icon_class == "fa fa-commenting-o") echo 'selected="selected"' ?> value="fa fa-commenting-o">&#xf27b</option>
-                        <option <?php if ($status->icon_class == "fa fa-comments") echo 'selected="selected"' ?> value="fa fa-comments">&#xf086</option>
-                        <option <?php if ($status->icon_class == "fa fa-comments-o") echo 'selected="selected"' ?> value="fa fa-comments-o">&#xf0e6</option>
-                        <option <?php if ($status->icon_class == "fa fa-edit") echo 'selected="selected"' ?> value="fa fa-edit">&#xf044</option>
-                        <option <?php if ($status->icon_class == "fa fa-envelope-o") echo 'selected="selected"' ?> value="fa fa-envelope-o">&#xf003</option>
-                        <option <?php if ($status->icon_class == "fa fa-exchange") echo 'selected="selected"' ?> value="fa fa-exchange">&#xf0ec</option>
-                        <option <?php if ($status->icon_class == "fa fa-exclamation") echo 'selected="selected"' ?> value="fa fa-exclamation">&#xf12a</option>
-                        <option <?php if ($status->icon_class == "fa fa-exclamation-triangle") echo 'selected="selected"' ?> value="fa fa-exclamation-triangle">&#xf071</option>
-                        <option <?php if ($status->icon_class == "fa fa-external-link") echo 'selected="selected"' ?> value="fa fa-external-link">&#xf08e</option>
-                        <option <?php if ($status->icon_class == "fa fa-eye") echo 'selected="selected"' ?> value="fa fa-eye">&#xf06e</option>
-                        <option <?php if ($status->icon_class == "fa fa-feed") echo 'selected="selected"' ?> value="fa fa-feed">&#xf09e</option>
-                        <option <?php if ($status->icon_class == "fa fa-flag-o") echo 'selected="selected"' ?> value="fa fa-flag-o">&#xf11d</option>
-                        <option <?php if ($status->icon_class == "fa fa-flash") echo 'selected="selected"' ?> value="fa fa-flash">&#xf0e7</option>
-                        <option <?php if ($status->icon_class == "fa fa-folder-o") echo 'selected="selected"' ?> value="fa fa-folder-o">&#xf114</option>
-                        <option <?php if ($status->icon_class == "fa fa-folder-open-o") echo 'selected="selected"' ?> value="fa fa-folder-open-o">&#xf115</option>
-                        <option <?php if ($status->icon_class == "fa fa-group") echo 'selected="selected"' ?> value="fa fa-group">&#xf0c0</option>
-                        <option <?php if ($status->icon_class == "fa fa-info") echo 'selected="selected"' ?> value="fa fa-info">&#xf129</option>
-                        <option <?php if ($status->icon_class == "fa fa-life-ring") echo 'selected="selected"' ?> value="fa fa-life-ring">&#xf1cd</option>
-                        <option <?php if ($status->icon_class == "fa fa-line-chart") echo 'selected="selected"' ?> value="fa fa-line-chart">&#xf201</option>
-                        <option <?php if ($status->icon_class == "fa fa-location-arrow") echo 'selected="selected"' ?> value="fa fa-location-arrow">&#xf124</option>
-                        <option <?php if ($status->icon_class == "fa fa-lock") echo 'selected="selected"' ?> value="fa fa-lock">&#xf023</option>
-                        <option <?php if ($status->icon_class == "fa fa-mail-forward") echo 'selected="selected"' ?> value="fa fa-mail-forward">&#xf064</option>
-                        <option <?php if ($status->icon_class == "fa fa-mail-reply") echo 'selected="selected"' ?> value="fa fa-mail-reply">&#xf112</option>
-                        <option <?php if ($status->icon_class == "fa fa-mail-reply-all") echo 'selected="selected"' ?> value="fa fa-mail-reply-all">&#xf122</option>
-                        <option <?php if ($status->icon_class == "fa fa-times") echo 'selected="selected"' ?> value="fa fa-times">&#xf00d</option>
-                        <option <?php if ($status->icon_class == "fa fa-trash-o") echo 'selected="selected"' ?> value="fa fa-trash-o">&#xf014</option>
-                        <option <?php if ($status->icon_class == "fa fa-user") echo 'selected="selected"' ?> value="fa fa-user">&#xf007</option>
-                        <option <?php if ($status->icon_class == "fa fa-user-plus") echo 'selected="selected"' ?> value="fa fa-user-plus">&#xf234</option>
-                        <option <?php if ($status->icon_class == "fa fa-user-secret") echo 'selected="selected"' ?> value="fa fa-user-secret">&#xf21b</option>
-                        <option <?php if ($status->icon_class == "fa fa-user-times") echo 'selected="selected"' ?> value="fa fa-user-times">&#xf235</option>
-                        <option <?php if ($status->icon_class == "fa fa-users") echo 'selected="selected"' ?> value="fa fa-users">&#xf0c0</option>
-                        <option <?php if ($status->icon_class == "fa fa-wrench") echo 'selected="selected"' ?> value="fa fa-wrench">&#xf0ad</option>
-                        <option <?php if ($status->icon_class == "fa fa-circle-o-notch") echo 'selected="selected"' ?> value="fa fa-circle-o-notch">&#xf1ce</option>
-                        <option <?php if ($status->icon_class == "fa fa-refresh") echo 'selected="selected"' ?> value="fa fa-refresh">&#xf021</option>
-                        <option <?php if ($status->icon_class == "fa fa-spinner") echo 'selected="selected"' ?> value="fa fa-spinner">&#xf110</option>
+                    <select class="form-control icons"  name="icon_class" style="font-family: 'FontAwesome', sans-serif;" required>
+                         <option <?php if ($status->icon_class == "fas fa-edit") echo 'selected="selected"' ?> value="fas fa-edit">&#xf044</option>
+                        <option <?php if ($status->icon_class == "fas fa-folder-open") echo 'selected="selected"' ?> value="fas fa-folder-open">&#xf07c</option>
+                        <option <?php if ($status->icon_class == "fas fa-minus-circle") echo 'selected="selected"' ?> value="fas fa-minus-circle">&#xf056</option>
+                        <option <?php if ($status->icon_class == "fas fa-exclamation-triangle") echo 'selected="selected"' ?> value="fas fa-exclamation-triangle">&#xf071</option>
+                        <option <?php if ($status->icon_class == "fas fa-bars") echo 'selected="selected"' ?> value="fas fa-bars">&#xf0c9</option>
+                        <option <?php if ($status->icon_class == "fas fa-bell") echo 'selected="selected"' ?> value="fas fa-bell">&#xf0f3</option>
+                        <option <?php if ($status->icon_class == "fas fa-bookmark") echo 'selected="selected"' ?> value="fas fa-bookmark">&#xf02e</option>
+                        <option <?php if ($status->icon_class == "fas fa-bug") echo 'selected="selected"' ?> value="fas fa-bug">&#xf188</option>
+                        <option <?php if ($status->icon_class == "fas fa-bullhorn") echo 'selected="selected"' ?> value="fas fa-bullhorn">&#xf0a1</option>
+                        <option <?php if ($status->icon_class == "fas fa-calendar") echo 'selected="selected"' ?> value="fas fa-calendar">&#xf133</option>
+                        <option <?php if ($status->icon_class == "fas fa-cart-plus") echo 'selected="selected"' ?> value="fas fa-cart-plus">&#xf217</option>
+                        <option <?php if ($status->icon_class == "fas fa-check") echo 'selected="selected"' ?> value="fas fa-check">&#xf00c</option>
+                        <option <?php if ($status->icon_class == "far fa-check-circle") echo 'selected="selected"' ?> value="far fa-check-circle">&#xf058</option>
+                        <option <?php if ($status->icon_class == "fas fa-check-circle") echo 'selected="selected"' ?> value="fas fa-check-circle">&#xf058</option>
+                        <option <?php if ($status->icon_class == "far fa-check-square") echo 'selected="selected"' ?> value="far fa-check-square">&#xf14a</option>
+                        <option <?php if ($status->icon_class == "fas fa-check-square") echo 'selected="selected"' ?> value="fas fa-check-square">&#xf14a</option>
+                        <option <?php if ($status->icon_class == "fas fa-circle-notch") echo 'selected="selected"' ?> value="fas fa-circle-notch">&#xf1ce</option>
+                        <option <?php if ($status->icon_class == "fas fa-clock") echo 'selected="selected"' ?> value="fas fa-clock">&#xf017</option>
+                        <option <?php if ($status->icon_class == "fas fa-times") echo 'selected="selected"' ?> value="fas fa-times">&#xf00d</option>
+                        <option <?php if ($status->icon_class == "fas fa-code") echo 'selected="selected"' ?> value="fas fa-code">&#xf121</option>
+                        <option <?php if ($status->icon_class == "far fa-hand-paper") echo 'selected="selected"' ?> value="far fa-hand-paper">&#xf256</option>
+                        <option <?php if ($status->icon_class == "fas fa-hourglass-half") echo 'selected="selected"' ?> value="fas fa-hourglass-half">&#xf252</option>
+                        <option <?php if ($status->icon_class == "fas fa-cog") echo 'selected="selected"' ?> value="fas fa-cog">&#xf013</option>
+                        <option <?php if ($status->icon_class == "fas fa-cogs") echo 'selected="selected"' ?> value="fas fa-cogs">&#xf085</option>
+                        <option <?php if ($status->icon_class == "far fa-comment") echo 'selected="selected"' ?> value="far fa-comment">&#xf075</option>
+                        <option <?php if ($status->icon_class == "fas fa-comment") echo 'selected="selected"' ?> value="fas fa-comment">&#xf075</option>
+                        <option <?php if ($status->icon_class == "far fa-comment-dots") echo 'selected="selected"' ?> value="far fa-comment-dots">&#xf4ad</option>
+                        <option <?php if ($status->icon_class == "fas fa-comment-dots") echo 'selected="selected"' ?> value="fas fa-comment-dots">&#xf4ad</option>
+                        <option <?php if ($status->icon_class == "far fa-comments") echo 'selected="selected"' ?> value="far fa-comments">&#xf086</option>
+                        <option <?php if ($status->icon_class == "fas fa-comments") echo 'selected="selected"' ?> value="fas fa-comments">&#xf086</option>
+                        <option <?php if ($status->icon_class == "fas fa-edit") echo 'selected="selected"' ?> value="fas fa-edit">&#xf044</option>
+                        <option <?php if ($status->icon_class == "far fa-envelope") echo 'selected="selected"' ?> value="far fa-envelope">&#xf0e0</option>
+                        <option <?php if ($status->icon_class == "fas fa-exchange-alt") echo 'selected="selected"' ?> value="fas fa-exchange-alt">&#xf362</option>
+                        <option <?php if ($status->icon_class == "fas fa-exclamation") echo 'selected="selected"' ?> value="fas fa-exclamation">&#xf12a</option>
+                        <option <?php if ($status->icon_class == "fas fa-exclamation-triangle") echo 'selected="selected"' ?> value="fas fa-exclamation-triangle">&#xf071</option>
+                        <option <?php if ($status->icon_class == "fas fa-external-link-alt") echo 'selected="selected"' ?> value="fas fa-external-link-alt">&#xf35d</option>
+                        <option <?php if ($status->icon_class == "fas fa-eye") echo 'selected="selected"' ?> value="fas fa-eye">&#xf06e</option>
+                        <option <?php if ($status->icon_class == "fas fa-rss") echo 'selected="selected"' ?> value="fas fa-rss">&#xf09e</option>
+                        <option <?php if ($status->icon_class == "far fa-flag") echo 'selected="selected"' ?> value="far fa-flag">&#xf024</option>
+                        <option <?php if ($status->icon_class == "fas fa-bolt") echo 'selected="selected"' ?> value="fas fa-bolt">&#xf0e7</option>
+                        <option <?php if ($status->icon_class == "far fa-folder") echo 'selected="selected"' ?> value="far fa-folder">&#xf07b</option>
+                        <option <?php if ($status->icon_class == "far fa-folder-open") echo 'selected="selected"' ?> value="far fa-folder-open">&#xf07c</option>
+                        <option <?php if ($status->icon_class == "fas fa-users") echo 'selected="selected"' ?> value="fas fa-users">&#xf0c0</option>
+                        <option <?php if ($status->icon_class == "fas fa-info") echo 'selected="selected"' ?> value="fas fa-info">&#xf129</option>
+                        <option <?php if ($status->icon_class == "fas fa-life-ring") echo 'selected="selected"' ?> value="fas fa-life-ring">&#xf1cd</option>
+                        <option <?php if ($status->icon_class == "fas fa-chart-line") echo 'selected="selected"' ?> value="fas fa-chart-line">&#xf201</option>
+                        <option <?php if ($status->icon_class == "fas fa-location-arrow") echo 'selected="selected"' ?> value="fas fa-location-arrow">&#xf124</option>
+                        <option <?php if ($status->icon_class == "fas fa-lock") echo 'selected="selected"' ?> value="fas fa-lock">&#xf023</option>
+                        <option <?php if ($status->icon_class == "fas fa-share") echo 'selected="selected"' ?> value="fas fa-share">&#xf064</option>
+                        <option <?php if ($status->icon_class == "fas fa-reply") echo 'selected="selected"' ?> value="fas fa-reply">&#xf3e5</option>
+                        <option <?php if ($status->icon_class == "fas fa-reply-all") echo 'selected="selected"' ?> value="fas fa-reply-all">&#xf122</option>
+                        <option <?php if ($status->icon_class == "fas fa-times") echo 'selected="selected"' ?> value="fas fa-times">&#xf00d</option>
+                        <option <?php if ($status->icon_class == "fas fa-trash") echo 'selected="selected"' ?> value="fas fa-trash">&#xf1f8</option>
+                        <option <?php if ($status->icon_class == "fas fa-user") echo 'selected="selected"' ?> value="fas fa-user">&#xf007</option>
+                        <option <?php if ($status->icon_class == "fas fa-user-plus") echo 'selected="selected"' ?> value="fas fa-user-plus">&#xf234</option>
+                        <option <?php if ($status->icon_class == "fas fa-user-secret") echo 'selected="selected"' ?> value="fas fa-user-secret">&#xf21b</option>
+                        <option <?php if ($status->icon_class == "fas fa-user-times") echo 'selected="selected"' ?> value="fas fa-user-times">&#xf235</option>
+                        <option <?php if ($status->icon_class == "fas fa-users") echo 'selected="selected"' ?> value="fas fa-users">&#xf0c0</option>
+                        <option <?php if ($status->icon_class == "fas fa-wrench") echo 'selected="selected"' ?> value="fas fa-wrench">&#xf0ad</option>
+                        <option <?php if ($status->icon_class == "fas fa-circle-notch") echo 'selected="selected"' ?> value="fas fa-circle-notch">&#xf1ce</option>
+                        <option <?php if ($status->icon_class == "fas fa-sync") echo 'selected="selected"' ?> value="fas fa-sync">&#xf021</option>
+                        <option <?php if ($status->icon_class == "fas fa-spinner") echo 'selected="selected"' ?> value="fas fa-spinner">&#xf110</option>
                     </select>
                 </div>
             </div>
@@ -139,10 +159,10 @@ class="active"
             {!! Form::label('gender',Lang::get('lang.resolved_status')) !!}
             <div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.status_msg3') !!}</div>
             <div class="row">
-                <div class="col-xs-3">
+                <div class="col-sm-3">
                     {!! Form::radio('state','closed',true) !!} {{Lang::get('lang.yes')}}
                 </div>
-                <div class="col-xs-3">
+                <div class="col-sm-3">
                     {!! Form::radio('state','open') !!} {{Lang::get('lang.no')}}
                 </div>
             </div>
@@ -152,10 +172,10 @@ class="active"
             {!! Form::label('gender',Lang::get('lang.deleted_status')) !!}
             <div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.status_msg2') !!}</div>
             <div class="row">
-                <div class="col-xs-3">
+                <div class="col-sm-3">
                     {!! Form::radio('delete','yes') !!} {{Lang::get('lang.yes')}}
                 </div>
-                <div class="col-xs-3">
+                <div class="col-sm-3">
                     {!! Form::radio('delete','no') !!} {{Lang::get('lang.no')}}
                 </div>
             </div>        
@@ -165,18 +185,32 @@ class="active"
             {!! Form::label('gender',Lang::get('lang.notify_user')) !!}
             <div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.status_msg1') !!}</div>
             <div class="row">
-                <div class="col-xs-3">
+                <div class="col-sm-3">
                     {!! Form::radio('email_user','yes') !!} {{Lang::get('lang.yes')}}
                 </div>
-                <div class="col-xs-3">
+                <div class="col-sm-3">
                     {!! Form::radio('email_user','no') !!} {{Lang::get('lang.no')}}
                 </div>
             </div>        
         </div>
     </div>
-    <div class="box-footer">
+    <div class="card-footer">
         {!! Form::submit(Lang::get('lang.update'),['class'=>'btn btn-primary'])!!}
     </div>
     {!! Form::close() !!}
 </div> 
+<script src="{{asset("lb-faveo/plugins/select2/select2.full.min.js")}}" type="text/javascript"></script>
+<script type="text/javascript">
+    function format(option){
+    var icon = $(option.element).attr('value');
+        return '<i class="'+icon+'" ></i> ';
+    }
+    $('.icons').select2({
+            templateResult: format,
+            templateSelection: format,
+            escapeMarkup: function (m) {
+                                        return m;
+                                        }
+    })
+</script>
 @stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/status.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/status.blade.php
index 5f65303e4..c99ddb654 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/status.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/status.blade.php
@@ -1,11 +1,19 @@
 @extends('themes.default1.admin.layout.admin')
 
 @section('Tickets')
-active
+class="nav-link active"
+@stop
+
+@section('ticket-menu-parent')
+class="nav-item menu-open"
+@stop
+
+@section('ticket-menu-open')
+class="nav nav-treeview menu-open"
 @stop
 
 @section('status')
-class="active"
+class="nav-link active"
 @stop
 
 @section('PageHeader')
@@ -18,27 +26,26 @@ class="active"
 @stop
 
 @section('content')
-<div class="box box-primary">
-    <div class="box-header with-border">
-        <h3 class="box-title">{!! Lang::get('lang.list_of_status') !!}</h3>
+@if(Session::has('success'))
+<div class="alert alert-success alert-dismissable">
+    <i class="fas fa-check-circle"></i>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    {{Session::get('success')}}
+</div>
+@endif
+@if(Session::has('failed'))
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! Lang::get('lang.alert') !!} !</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <p>{{Session::get('failed')}}</p>                
+</div>
+@endif
+<div class="card card-light">
+    <div class="card-header">
+        <h3 class="card-title">{!! Lang::get('lang.list_of_status') !!}</h3>
     </div><!-- /.box-header -->
-    <div class="box-body">
-
-        @if(Session::has('success'))
-        <div class="alert alert-success alert-dismissable">
-            <i class="fa fa-check-circle"></i>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {{Session::get('success')}}
-        </div>
-        @endif
-        @if(Session::has('failed'))
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!} !</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <p>{{Session::get('failed')}}</p>                
-        </div>
-        @endif
+    <div class="card-body">
         <table id="example1" class="table table-bordered table-striped">
             <thead>
                 <tr>
@@ -54,7 +61,7 @@ class="active"
                     <td>{!! $status->name !!}</td>
                     <td>{!! $status->sort !!}</td>
                     <td>
-                        <a href="{!! route('status.edit',$status->id) !!}"><button class="btn btn-info btn-sm">{!! Lang::get('lang.edit_details') !!}</button></a>
+                        <a href="{!! route('status.edit',$status->id) !!}"><button class="btn btn-primary btn-sm">{!! Lang::get('lang.edit_details') !!}</button></a>
                     </td>
                 </tr>
                 @endforeach
@@ -62,5 +69,4 @@ class="active"
         </table>
     </div><!-- /.box-body -->
 </div>
-
 @stop
\ No newline at end of file
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php
index 679911456..cda57848c 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php
@@ -1,15 +1,19 @@
 @extends('themes.default1.admin.layout.admin')
 
 @section('Tickets')
-active
+class="nav-link active"
 @stop
 
-@section('tickets-bar')
-active
+@section('ticket-menu-parent')
+class="nav-item menu-open"
+@stop
+
+@section('ticket-menu-open')
+class="nav nav-treeview menu-open"
 @stop
 
 @section('tickets')
-class="active"
+class="nav-link active"
 @stop
 
 @section('HeadInclude')
@@ -29,140 +33,107 @@ class="active"
 @section('content')
 <!-- open a form -->
 {!! Form::model($tickets,['url' => 'postticket/'.$tickets->id, 'method' => 'PATCH']) !!}
-<div class="box box-primary">
-    <div class="box-header with-border">
-        <h3 class="box-title">{{Lang::get('lang.ticket-setting')}}</h3>
+<!-- check whether success or not -->
+@if(Session::has('success'))
+<div class="alert alert-success alert-dismissable">
+    <i class="fas fa-check-circle"></i>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    {!! Session::get('success') !!}
+</div>
+@endif
+<!-- failure message -->
+@if(Session::has('fails'))
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! Lang::get('lang.alert') !!}!</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    {!! Session::get('fails') !!}
+</div>
+@endif
+@if(Session::has('errors'))
+<?php //dd($errors); ?>
+<div class="alert alert-danger alert-dismissable">
+    <i class="fas fa-ban"></i>
+    <b>{!! Lang::get('lang.alert') !!}!</b>
+    <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+    <br/>
+    @if($errors->first('status'))
+    <li class="error-message-padding">{!! $errors->first('status', ':message') !!}</li>
+    @endif
+    @if($errors->first('priority'))
+    <li class="error-message-padding">{!! $errors->first('priority', ':message') !!}</li>
+    @endif
+    @if($errors->first('sla'))
+    <li class="error-message-padding">{!! $errors->first('sla', ':message') !!}</li>
+    @endif
+    @if($errors->first('help_topic'))
+    <li class="error-message-padding">{!! $errors->first('help_topic', ':message') !!}</li>
+    @endif
+    @if($errors->first('collision_avoid'))
+    <li class="error-message-padding">{!! $errors->first('collision_avoid', ':message') !!}</li>
+    @endif
+</div>
+@endif
+<div class="card card-light">
+    <div class="card-header">
+        <h3 class="card-title">{{Lang::get('lang.ticket-setting')}}</h3>
     </div>
-    <div class="box-body">
-        <!-- check whether success or not -->
-        @if(Session::has('success'))
-        <div class="alert alert-success alert-dismissable">
-            <i class="fa  fa-check-circle"></i>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {!! Session::get('success') !!}
-        </div>
-        @endif
-        <!-- failure message -->
-        @if(Session::has('fails'))
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!}!</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            {!! Session::get('fails') !!}
-        </div>
-        @endif
-        @if(Session::has('errors'))
-        <?php //dd($errors); ?>
-        <div class="alert alert-danger alert-dismissable">
-            <i class="fa fa-ban"></i>
-            <b>{!! Lang::get('lang.alert') !!}!</b>
-            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
-            <br/>
-            @if($errors->first('status'))
-            <li class="error-message-padding">{!! $errors->first('status', ':message') !!}</li>
-            @endif
-            @if($errors->first('priority'))
-            <li class="error-message-padding">{!! $errors->first('priority', ':message') !!}</li>
-            @endif
-            @if($errors->first('sla'))
-            <li class="error-message-padding">{!! $errors->first('sla', ':message') !!}</li>
-            @endif
-            @if($errors->first('help_topic'))
-            <li class="error-message-padding">{!! $errors->first('help_topic', ':message') !!}</li>
-            @endif
-            @if($errors->first('collision_avoid'))
-            <li class="error-message-padding">{!! $errors->first('collision_avoid', ':message') !!}</li>
-            @endif
-        </div>
-        @endif
+    <div class="card-body">
         <div class="row">
             <!-- Default Status: Required : manual: Dropdowm  -->
-            <div class="col-md-6">
-                <div class="form-group {{ $errors->has('status') ? 'has-error' : '' }}">
-                    {!! Form::label('status',Lang::get('lang.default_status')) !!}
-                    <select class="form-control" id="status" name="status">
-                        <option value="1" >Open</option>
-                    </select>
-                </div>
+            <div class="form-group col-md-6 {{ $errors->has('status') ? 'has-error' : '' }}">
+                {!! Form::label('status',Lang::get('lang.default_status')) !!}
+                <select class="form-control" id="status" name="status">
+                    <option value="1" >Open</option>
+                </select>
             </div>
             <!-- Default Priority:	Required : manual : Dropdowm  -->
-            <div class="col-md-6">
-                <div class="form-group {{ $errors->has('priority') ? 'has-error' : '' }}">
-                    {!! Form::label('priority',Lang::get('lang.default_priority')) !!}
-                    {!!Form::select('priority', [''=>'select a priority','Priorities'=>$priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
-                </div>
+            <div class="form-group col-md-6 {{ $errors->has('priority') ? 'has-error' : '' }}">
+                {!! Form::label('priority',Lang::get('lang.default_priority')) !!}
+                {!!Form::select('priority', [''=>'select a priority','Priorities'=>$priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
             </div>
         </div>
         <div class="row">
-            <!-- Default SLA:	Required : manual : Dropdowm  -->
-            <!-- <div class="col-md-4">
-                <div class="form-group {{ $errors->has('sla') ? 'has-error' : '' }}">
-                    {!! Form::label('sla',Lang::get('lang.default_sla')) !!}
-                    {!!Form::select('sla', $slas->pluck('grace_period','id'),null,['class' => 'form-control']) !!}
-                </div>
-            </div> -->
-            <!-- Default Help Topic:  Dropdowm from Help topic table	 -->
-            <!-- <div class="col-md-4">
-                <div class="form-group {{ $errors->has('help_topic') ? 'has-error' : '' }}">
-                    {!! Form::label('help_topic',Lang::get('lang.default_help_topic')) !!}
-                    {!!Form::select('help_topic', $topics->pluck('topic','id'),null,['class' => 'form-control']) !!}
-                </div>
-            </div>
-            --><!-- Agent Collision Avoidance Duration: text-number   -minutes  -->
-            <div class="col-md-6">
-                <div class="form-group {{ $errors->has('collision_avoid') ? 'has-error' : '' }}">
-                    {!! Form::label('collision_avoid',Lang::get('lang.agent_collision_avoidance_duration')) !!} 
-                    <div class="input-group">
-                        <input type="number" class="form-control" name="collision_avoid" min="0"  step="1" value="{{$tickets->collision_avoid}}" placeholder="in minutes">
-                        <div class="input-group-addon">
-                            <span><i class="fa fa-clock-o"></i> {!!Lang::get('lang.in_minutes')!!}</span>
-                        </div>
+            <!-- Agent Collision Avoidance Duration: text-number   -minutes  -->
+            <div class="form-group col-md-6 {{ $errors->has('collision_avoid') ? 'has-error' : '' }}">
+                {!! Form::label('collision_avoid',Lang::get('lang.agent_collision_avoidance_duration')) !!} 
+                <div class="input-group">
+                    <input type="number" class="form-control" name="collision_avoid" min="0"  step="1" value="{{$tickets->collision_avoid}}" placeholder="in minutes">
+                    <div class="input-group-append">
+                        <span class="btn btn-default"><i class="fas fa-clock"></i> {!!Lang::get('lang.in_minutes')!!}</span>
                     </div>
-                </div> 
-            </div> 
-            <div class="col-md-6">
-                <div class="form-group {{ $errors->has('help_topic') ? 'has-error' : '' }}">
-                    {!! Form::label('help_topic',Lang::get('lang.lock_ticket_frequency')) !!}
-
-                    <select name='lock_ticket_frequency' class="form-control">
-                        <option @if($tickets->lock_ticket_frequency == null) selected="true" @endif value="0">{!! Lang::get('lang.no')!!}</option>
-                        <option @if($tickets->lock_ticket_frequency == 1) selected="true" @endif value="1">{!! Lang::get('lang.only-once')!!}</option>
-                        <option @if($tickets->lock_ticket_frequency == 2) selected="true" @endif value="2">{!! Lang::get('lang.frequently')!!}</option>
-                    </select>
-
                 </div>
+            </div> 
+            <div class="form-group col-md-6 {{ $errors->has('help_topic') ? 'has-error' : '' }}">
+                {!! Form::label('help_topic',Lang::get('lang.lock_ticket_frequency')) !!}
+                <select name='lock_ticket_frequency' class="form-control">
+                    <option @if($tickets->lock_ticket_frequency == null) selected="true" @endif value="0">{!! Lang::get('lang.no')!!}</option>
+                    <option @if($tickets->lock_ticket_frequency == 1) selected="true" @endif value="1">{!! Lang::get('lang.only-once')!!}</option>
+                    <option @if($tickets->lock_ticket_frequency == 2) selected="true" @endif value="2">{!! Lang::get('lang.frequently')!!}</option>
+                </select>
             </div>
         </div>
         <div class="row">
-            <div class="col-md-6">
-                <div class="form-group {{ $errors->has('num_format') ? 'has-error' : '' }}">
-                    {!! Form::label('num_format',Lang::get('lang.format')) !!} 
-                     <a href="#" data-toggle="tooltip" data-placement="right" title="{{Lang::get('lang.ticket-number-format')}}"><i class="fa fa-question-circle" style="padding: 0px;"></i></a>
-                    {!! Form::text('num_format',null,['class'=>'form-control','id'=>'format']) !!}
+            <div class="form-group col-md-6 {{ $errors->has('num_format') ? 'has-error' : '' }}">
+                {!! Form::label('num_format',Lang::get('lang.format')) !!} 
+                 <a href="#" data-toggle="tooltip" data-placement="right" title="{{Lang::get('lang.ticket-number-format')}}"><i class="fa fa-question-circle" style="padding: 0px;"></i></a>
+                {!! Form::text('num_format',null,['class'=>'form-control','id'=>'format']) !!}
 
-                    <div id="result"></div>
+                <div id="result"></div>
+            </div>
 
-                </div>
-                
-            </div> 
-
-            <div class="col-md-6">
-                <div class="form-group {{ $errors->has('num_sequence') ? 'has-error' : '' }}">
-                    {!! Form::label('num_sequence',Lang::get('lang.type')) !!} 
-                    <a href="#" data-toggle="tooltip" data-placement="right" title="{{Lang::get('lang.ticket-number-type')}}"><i class="fa fa-question-circle" style="padding: 0px;"></i></a>
-        
-                    {!! Form::select('num_sequence',[''=>'Select','sequence'=>'Sequence','random'=>'Random'],null,['class'=>'form-control','id'=>'type']) !!}
-
-                    <div id="result"></div>
-                </div> 
-            </div> 
-           
+            <div class="form-group col-md-6 {{ $errors->has('num_sequence') ? 'has-error' : '' }}">
+                {!! Form::label('num_sequence',Lang::get('lang.type')) !!} 
+                <a href="#" data-toggle="tooltip" data-placement="right" title="{{Lang::get('lang.ticket-number-type')}}"><i class="fa fa-question-circle" style="padding: 0px;"></i></a>
+    
+                {!! Form::select('num_sequence',[''=>'Select','sequence'=>'Sequence','random'=>'Random'],null,['class'=>'form-control','id'=>'type']) !!}
 
+                <div id="result"></div>
+            </div>
         </div>
     </div>
 
-
-    <div class="box-footer">
+    <div class="card-footer">
         {!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary'])!!}
     </div>
 </div>
diff --git a/resources/views/themes/default1/admin/layout/admin.blade.php b/resources/views/themes/default1/admin/layout/admin.blade.php
index d08519207..d3ab96783 100644
--- a/resources/views/themes/default1/admin/layout/admin.blade.php
+++ b/resources/views/themes/default1/admin/layout/admin.blade.php
@@ -483,14 +483,14 @@
                                 </ul>
                             </li>
 
-                            <li class="nav-item">
+                            <li @yield('ticket-menu-parent') class="nav-item">
                                 
                                 <a href="#" @yield('Tickets') class="nav-link">
                                     <i class="nav-icon fas fa-ticket-alt"></i>
                                     <p>{!! Lang::get('lang.tickets') !!} <i class="fas fa-angle-left right"></i></p>
                                 </a>
                                 
-                                <ul class="nav nav-treeview">
+                                <ul @yield('ticket-menu-open') class="nav nav-treeview">
 
                                     <li class="nav-item">
                                         <a href="{{url('getticket')}}" @yield('tickets') class="nav-link">