diff --git a/app/Helper/Finder.php b/app/Helper/Finder.php
index bb2e467ed..6ed1ad929 100644
--- a/app/Helper/Finder.php
+++ b/app/Helper/Finder.php
@@ -190,7 +190,8 @@ class Finder
      */
     public static function getCustomedStatus()
     {
-        $status = Ticket_Status::select('id', 'name', 'icon_class')->get();
+        $status = Ticket_Status::select('id', 'name', 'icon_class')
+                ->whereIn('id', [1,2,3,5])->get();
 
         return $status;
     }
diff --git a/app/Http/Controllers/Agent/helpdesk/TicketController.php b/app/Http/Controllers/Agent/helpdesk/TicketController.php
index d9b0cb200..fd06d1a2e 100644
--- a/app/Http/Controllers/Agent/helpdesk/TicketController.php
+++ b/app/Http/Controllers/Agent/helpdesk/TicketController.php
@@ -1727,6 +1727,8 @@ class TicketController extends Controller
                     $this->delete($delete, new Tickets());
                 } elseif ($value == 'Close') {
                     $this->close($delete, new Tickets());
+                } elseif ($value == 'Resolve') {
+                    $this->resolve($delete, new Tickets());
                 } elseif ($value == 'Open') {
                     $this->open($delete, new Tickets());
                 } elseif ($value == 'Delete forever') {
diff --git a/resources/lang/en/lang.php b/resources/lang/en/lang.php
index d371051be..222b600af 100644
--- a/resources/lang/en/lang.php
+++ b/resources/lang/en/lang.php
@@ -1607,6 +1607,11 @@ return [
     'set_as_sys_lang'                                   => 'Make default',
     'filtered-results'                                  => 'Filtered results',
     'methon_not_allowed'                                => 'Method not allowed',
+    'confirm-to-proceed'                                => 'Are you sure?',
+    'change-ticket-status-to'                           => 'Change status of tickets to ',
+    'your-ticket-status-changed'                        => 'Your ticket\'s status has been changed.',
+    'reload-be-patient-message'                         => 'Please be patient we are reloading the page.',
+    'status-changed-successfully'                       => 'Status changed successfully.',
     'system-outgoing-incoming-mail-not-configured'      => 'You have not configured system mail. Faveo can\'t fetch tickets from mail or send mail to users without it.',
     'confihure-the-mail-now'                            => 'Click here to configure the mail.',
     'system-mail-not-configured-agent-message'          => 'System incoming and outgoing email settings are not configured. Please contct your system\'s admin and report the problem.',
diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/more/tickets-options-script.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/more/tickets-options-script.blade.php
index bdc8eae81..6b9c34851 100644
--- a/resources/views/themes/default1/agent/helpdesk/ticket/more/tickets-options-script.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/ticket/more/tickets-options-script.blade.php
@@ -64,13 +64,16 @@ var filterClick = 0;
                     $("#myModal").css("display", "none");
                 } else {
                     $("#myModal").css("display", "none");
-                    if (c_status != 'hard-delete'){
-                        var url = '{{url("ticket/change-status/")}}/' + values + '/' + c_status;
+                    if (c_status != 'hard-delete') {
+                        var url = '{{url("select_all")}}/';
                         $.ajax({
-                            type: "GET",
-                            url: url,
+                            type: "POST",
+                            url: "{{url('select_all')}}",
                             dataType: "html",
-                            data: $(this).serialize(),
+                            data: {
+                                "submit": c_status,
+                                "select_all": values 
+                            },
                             beforeSend: function() {
                                 $('.loader1').css('display','block');
                                 $('.loader').css('display','block');
@@ -122,17 +125,24 @@ var filterClick = 0;
             function changeStatus(id, name) {
                 $('#myModalLabel').html('{{Lang::get("lang.change-ticket-status-to")}}' + name);
                 var msg = "{{Lang::get('lang.confirm-to-proceed')}}";
-                    var values = getValues();
-                    if (values == "") {
-            msg = "{{Lang::get('lang.select-ticket')}}";
+                var values = getValues();
+                if (values == "") {
+                    msg = "{{Lang::get('lang.select-ticket')}}";
                     $('.yes').html("{{Lang::get('lang.ok')}}");
                     $('#myModalLabel').html("{{Lang::get('lang.alert')}}");
-            } else {
-            c_status = id;
+                } else {
+                    c_status = "Open";
+                    if(id == 2){
+                        c_status = "Resolve";
+                    } else if (id == 3) {
+                        c_status = "Close";
+                    } else if(id == 5) {
+                        c_status = "Delete";
+                    }
                     $('.yes').html("Yes");
-            }
-            $('#custom-alert-body').html(msg);
-                    $("#myModal").css("display", "block");
+                }
+                $('#custom-alert-body').html(msg);
+                $("#myModal").css("display", "block");
             }
 
             $('#modalpopup').on('submit', function(e){