update v1.0.7.9.1 R.C.
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@@ -316,8 +316,10 @@ class TicketController extends Controller
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}
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}
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}
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// this param is used for inline attachments via email
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$inline_attachment = null;
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//create user
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if ($this->create_user($email, $fullname, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source->id, $headers, $help->department, $assignto, $form_data, $auto_response, $status)) {
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if ($this->create_user($email, $fullname, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source->id, $headers, $help->department, $assignto, $form_data, $auto_response, $status, $inline_attachment)) {
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return Redirect('newticket')->with('success', Lang::get('lang.Ticket-created-successfully'));
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} else {
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return Redirect('newticket')->with('fails', 'fails');
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@@ -647,7 +649,7 @@ class TicketController extends Controller
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*
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* @return type bool
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*/
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public function create_user($emailadd, $username, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $from_data, $auto_response, $status)
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public function create_user($emailadd, $username, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $from_data, $auto_response, $status, $mail_data)
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{
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// define global variables
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$email;
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@@ -721,7 +723,7 @@ class TicketController extends Controller
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$body2 = null;
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try {
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if ($auto_response == 0) {
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$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket'], $template_variables = ['user' => $user->first_name, 'ticket_number' => $ticket_number2, 'department_sign' => '']);
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$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket'], $template_variables = ['user' => $username, 'ticket_number' => $ticket_number2, 'department_sign' => '']);
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}
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} catch (\Exception $e) {
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}
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@@ -770,7 +772,7 @@ class TicketController extends Controller
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$emails_to_be_sent = array_unique($set_mails, SORT_REGULAR);
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foreach ($emails_to_be_sent as $email_data) {
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try {
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$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['user' => $email_data['to_user'], 'email' => $email_data['to_email']], $message = ['subject' => $updated_subject, 'body' => $body, 'scenario' => $mail], $template_variables = ['ticket_agent_name' => $email_data['to_user_name'], 'ticket_client_name' => $username, 'ticket_client_email' => $emailadd, 'user' => $email_data['to_user_name'], 'ticket_number' => $ticket_number2, 'email_address' => $emailadd, 'name' => $ticket_creator]);
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$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['user' => $email_data['to_user'], 'email' => $email_data['to_email']], $message = ['subject' => $updated_subject, 'body' => $body, 'scenario' => $mail, 'add_embedded_image' => $mail_data], $template_variables = ['ticket_agent_name' => $email_data['to_user_name'], 'ticket_client_name' => $username, 'ticket_client_email' => $emailadd, 'user' => $email_data['to_user_name'], 'ticket_number' => $ticket_number2, 'email_address' => $emailadd, 'name' => $ticket_creator]);
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} catch (\Exception $e) {
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}
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}
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