Inbox changes
This commit is contained in:
Manish Verma
118
routes/web.php
118
routes/web.php
@@ -330,27 +330,6 @@ Route::group(['middleware' => ['web']], function () {
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Route::delete('canned/destroy/{id}', ['as' => 'canned.destroy', 'uses' => 'Agent\helpdesk\CannedController@destroy']); /* Canned delete */
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Route::get('/test', ['as' => 'thr', 'uses' => 'Agent\helpdesk\MailController@fetchdata']); /* Fetch Emails */
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Route::get('/ticket', ['as' => 'ticket', 'uses' => 'Agent\helpdesk\TicketController@ticket_list']); /* Get Ticket */
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Route::get('/ticket/inbox', ['as' => 'inbox.ticket', 'uses' => 'Agent\helpdesk\TicketController@inbox_ticket_list']); /* Get Inbox Ticket */
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Route::get('/ticket/get-inbox', ['as' => 'get.inbox.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_inbox']); /* Get tickets in datatable */
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Route::get('/ticket/open', ['as' => 'open.ticket', 'uses' => 'Agent\helpdesk\TicketController@open_ticket_list']); /* Get Open Ticket */
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Route::get('/ticket/get-open', ['as' => 'get.open.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_open']); /* Get tickets in datatable */
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Route::get('/ticket/answered', ['as' => 'answered.ticket', 'uses' => 'Agent\helpdesk\TicketController@answered_ticket_list']); /* Get Answered Ticket */
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Route::get('/ticket/get-answered', ['as' => 'get.answered.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_answered']); /* Get tickets in datatable */
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Route::get('/ticket/myticket', ['as' => 'myticket.ticket', 'uses' => 'Agent\helpdesk\TicketController@myticket_ticket_list']); /* Get Tickets Assigned to logged user */
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Route::get('/ticket/get-myticket', ['as' => 'get.myticket.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_myticket']); /* Get tickets in datatable */
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Route::get('/ticket/overdue', ['as' => 'overdue.ticket', 'uses' => 'Agent\helpdesk\TicketController@overdue_ticket_list']); /* Get Overdue Ticket */
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Route::get('/ticket/get-overdue', ['as' => 'get.overdue.ticket', 'uses' => 'Agent\helpdesk\TicketController@getOverdueTickets']); /* Get Overdue Ticket */
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Route::get('/ticket/closed', ['as' => 'closed.ticket', 'uses' => 'Agent\helpdesk\TicketController@closed_ticket_list']); /* Get Closed Ticket */
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Route::get('/ticket/get-closed', ['as' => 'get.closed.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_closed']); /* Get tickets in datatable */
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Route::get('/ticket/assigned', ['as' => 'assigned.ticket', 'uses' => 'Agent\helpdesk\TicketController@assigned_ticket_list']); /* Get Assigned Ticket */
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Route::get('/ticket/get-assigned', ['as' => 'get.assigned.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_assigned']); /* Get tickets in datatable */
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Route::get('/newticket', ['as' => 'newticket', 'uses' => 'Agent\helpdesk\TicketController@newticket']); /* Get Create New Ticket */
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Route::get('/newticket/autofill', ['as' => 'post.newticket.autofill', 'uses' => 'Agent\helpdesk\TicketController@autofill']);
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@@ -370,12 +349,6 @@ Route::group(['middleware' => ['web']], function () {
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Route::get('/email/ban/{id}', ['as' => 'ban.email', 'uses' => 'Agent\helpdesk\TicketController@ban']); /* Get Ban Email */
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Route::get('/ticket/surrender/{id}', ['as' => 'ticket.surrender', 'uses' => 'Agent\helpdesk\TicketController@surrender']); /* Get Ticket Surrender */
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Route::get('/aaaa', 'Client\helpdesk\GuestController@ticket_number');
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Route::get('trash', ['as' => 'get-trash', 'uses' => 'Agent\helpdesk\TicketController@trash']); /* To show Deleted Tickets */
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Route::get('/ticket/trash', ['as' => 'get.trash.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_trash']); /* Get tickets in datatable */
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Route::get('unassigned', ['as' => 'unassigned', 'uses' => 'Agent\helpdesk\TicketController@unassigned']); /* To show Unassigned Tickets */
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Route::get('/ticket/unassigned', ['as' => 'get.unassigned.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_unassigned']); /* Get tickets in datatable */
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Route::get('dashboard', ['as' => 'dashboard', 'uses' => 'Agent\helpdesk\DashboardController@index']); /* To show dashboard pages */
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Route::get('agen', 'Agent\helpdesk\DashboardController@ChartData');
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@@ -393,13 +366,6 @@ Route::group(['middleware' => ['web']], function () {
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Route::patch('user-org-edit-assign/{id}', ['as' => 'user.editassign.org', 'uses' => 'Agent\helpdesk\UserController@UsereditAssignOrg']);
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Route::patch('/user-org/{id}', 'Agent\helpdesk\UserController@User_Create_Org');
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Route::patch('/head-org/{id}', 'Agent\helpdesk\OrganizationController@Head_Org');
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// Department ticket
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Route::get('/{dept}/open', ['as' => 'dept.open.ticket', 'uses' => 'Agent\helpdesk\TicketController@deptopen']); // Open
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Route::get('tickets/{dept}/{status}', ['as' => 'dept.ticket', 'uses' => 'Agent\helpdesk\TicketController@deptTicket']); // Open
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Route::get('/{dept}/assigned', ['as' => 'dept.inprogress.ticket', 'uses' => 'Agent\helpdesk\TicketController@deptinprogress']); // Inprogress
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Route::get('/{dept}/closed', ['as' => 'dept.closed.ticket', 'uses' => 'Agent\helpdesk\TicketController@deptclose']); // Closed
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Route::post('rating/{id}', ['as' => 'ticket.rating', 'uses' => 'Agent\helpdesk\TicketController@rating']); /* Get overall Ratings */
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Route::post('rating2/{id}', ['as' => 'ticket.rating2', 'uses' => 'Agent\helpdesk\TicketController@ratingReply']); /* Get reply Ratings */
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@@ -435,23 +401,84 @@ Route::group(['middleware' => ['web']], function () {
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*/
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Route::get('labels-ticket', ['as'=>'labels.ticket', 'uses'=>'Admin\helpdesk\Label\LabelController@attachTicket']);
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Route::get('json-labels', ['as'=>'labels.json', 'uses'=>'Admin\helpdesk\Label\LabelController@getLabel']);
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Route::get('filter', ['as'=>'filter', 'uses'=>'Agent\helpdesk\Filter\FilterController@getFilter']);
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/*
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* Tags
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*/
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Route::get('add-tag', ['as'=>'tag.add', 'uses'=>'Agent\helpdesk\Filter\TagController@addToFilter']);
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Route::get('get-tag', ['as'=>'tag.get', 'uses'=>'Agent\helpdesk\Filter\TagController@getTag']);
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Route::group(['middleware' => ['force.option', 'role.agent']], function () {
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Route::get('tickets', ['as' => 'tickets-view', 'uses' => 'Agent\helpdesk\TicketController@getTicketsView']);
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});
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Route::get('get-filtered-tickets', ['as'=>'get-filtered-tickets', 'uses'=>'Agent\helpdesk\Filter\FilterController@getFilter']);
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/**
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*=======================================================================
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* DEPRECATED ROUTE BLOCKS START
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*=======================================================================
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* Route defined under this block will be derecated and are no longer
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* used in the system. Though we have not removed these routes in v1.10 but
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* we will remove these routes in upcoming releas
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*=======================================================================
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*/
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Route::get('/ticket/inbox', ['as' => 'inbox.ticket', 'uses' => 'Agent\helpdesk\TicketController@inbox_ticket_list']); /* Get Inbox Ticket */
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Route::get('/ticket/get-inbox', ['as' => 'get.inbox.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_inbox']); /* Get tickets in datatable */
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Route::get('/ticket/open', ['as' => 'open.ticket', 'uses' => 'Agent\helpdesk\TicketController@open_ticket_list']); /* Get Open Ticket */
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Route::get('/ticket/get-open', ['as' => 'get.open.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_open']); /* Get tickets in datatable */
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Route::get('/ticket/answered', ['as' => 'answered.ticket', 'uses' => 'Agent\helpdesk\TicketController@answered_ticket_list']); /* Get Answered Ticket */
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Route::get('/ticket/get-answered', ['as' => 'get.answered.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_answered']); /* Get tickets in datatable */
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Route::get('/ticket/myticket', ['as' => 'myticket.ticket', 'uses' => 'Agent\helpdesk\TicketController@myticket_ticket_list']); /* Get Tickets Assigned to logged user */
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Route::get('/ticket/get-myticket', ['as' => 'get.myticket.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_myticket']); /* Get tickets in datatable */
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Route::get('/ticket/overdue', ['as' => 'overdue.ticket', 'uses' => 'Agent\helpdesk\TicketController@overdue_ticket_list']); /* Get Overdue Ticket */
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Route::get('/ticket/get-overdue', ['as' => 'get.overdue.ticket', 'uses' => 'Agent\helpdesk\TicketController@getOverdueTickets']); /* Get Overdue Ticket */
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Route::get('/ticket/closed', ['as' => 'closed.ticket', 'uses' => 'Agent\helpdesk\TicketController@closed_ticket_list']); /* Get Closed Ticket */
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Route::get('/ticket/get-closed', ['as' => 'get.closed.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_closed']); /* Get tickets in datatable */
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Route::get('/ticket/assigned', ['as' => 'assigned.ticket', 'uses' => 'Agent\helpdesk\TicketController@assigned_ticket_list']); /* Get Assigned Ticket */
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Route::get('/ticket/get-assigned', ['as' => 'get.assigned.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_assigned']); /* Get tickets in datatable */
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//due today ticket
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Route::get('duetoday', ['as' => 'ticket.duetoday', 'uses' =>'Agent\helpdesk\TicketController@dueTodayTicketlist']);
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// Route::post('duetoday/list/ticket', ['as' => 'ticket.post.duetoday', 'uses' =>'Agent\helpdesk\TicketController@getDueToday']);
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Route::get('duetoday/list/ticket', ['as' => 'ticket.post.duetoday', 'uses' =>'Agent\helpdesk\TicketController@getDueToday']); /* Get Open Ticket */
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Route::get('trash', ['as' => 'get-trash', 'uses' => 'Agent\helpdesk\TicketController@trash']); /* To show Deleted Tickets */
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Route::get('/ticket/trash', ['as' => 'get.trash.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_trash']); /* Get tickets in datatable */
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Route::get('unassigned', ['as' => 'unassigned', 'uses' => 'Agent\helpdesk\TicketController@unassigned']); /* To show Unassigned Tickets */
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Route::get('/ticket/unassigned', ['as' => 'get.unassigned.ticket', 'uses' => 'Agent\helpdesk\TicketController@get_unassigned']); /* Get tickets in datatable */
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// Department ticket
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Route::get('/{dept}/open', ['as' => 'dept.open.ticket', 'uses' => 'Agent\helpdesk\TicketController@deptopen']); // Open
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Route::get('tickets/{dept}/{status}', ['as' => 'dept.ticket', 'uses' => 'Agent\helpdesk\TicketController@deptTicket']); // Open
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Route::get('/{dept}/assigned', ['as' => 'dept.inprogress.ticket', 'uses' => 'Agent\helpdesk\TicketController@deptinprogress']); // Inprogress
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Route::get('/{dept}/closed', ['as' => 'dept.closed.ticket', 'uses' => 'Agent\helpdesk\TicketController@deptclose']); // Closed
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/**
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* Followup tickets
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*/
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Route::get('/ticket/followup', ['as' => 'followup.ticket', 'uses' => 'Agent\helpdesk\TicketController@followupTicketList']); // Get Closed Ticket /
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Route::get('/ticket/get-followup', ['as' => 'get.followup.ticket', 'uses' => 'Agent\helpdesk\TicketController@getFollowup']); // Get tickets in datatable /
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Route::get('/ticket/close/get-approval/{id}', ['as' => 'get.close.approval.ticket', 'uses' => 'Agent\helpdesk\TicketController@getCloseapproval']); // Get tickets in datatable /
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Route::get('filter', ['as'=>'filter', 'uses'=>'Agent\helpdesk\Filter\FilterControllerOld@getFilter']);
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/**
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*=======================================================================
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* DEPRECATED ROUTE BLOCKS END
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*=======================================================================
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*/
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});
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/*
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* Followup tickets
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*/
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Route::get('/ticket/followup', ['as' => 'followup.ticket', 'uses' => 'Agent\helpdesk\TicketController@followupTicketList']); // Get Closed Ticket /
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Route::get('/ticket/get-followup', ['as' => 'get.followup.ticket', 'uses' => 'Agent\helpdesk\TicketController@getFollowup']); // Get tickets in datatable /
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Route::get('/ticket/close/get-approval/{id}', ['as' => 'get.close.approval.ticket', 'uses' => 'Agent\helpdesk\TicketController@getCloseapproval']); // Get tickets in datatable /
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/*
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|------------------------------------------------------------------
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|Guest Routes
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@@ -767,11 +794,6 @@ Route::group(['middleware' => ['web']], function () {
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Route::post('restore/{id}', ['as' => 'user.restore', 'uses' => 'Agent\helpdesk\UserController@restoreUser']);
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//due today ticket
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Route::get('duetoday', ['as' => 'ticket.duetoday', 'uses' =>'Agent\helpdesk\TicketController@dueTodayTicketlist']);
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// Route::post('duetoday/list/ticket', ['as' => 'ticket.post.duetoday', 'uses' =>'Agent\helpdesk\TicketController@getDueToday']);
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Route::get('duetoday/list/ticket', ['as' => 'ticket.post.duetoday', 'uses' =>'Agent\helpdesk\TicketController@getDueToday']); /* Get Open Ticket */
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// Breadcrumbs::register('open.ticket', function ($breadcrumbs) {
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// $breadcrumbs->parent('dashboard');
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// $breadcrumbs->push(Lang::get('lang.tickets') . ' > ' . Lang::get('lang.open'), route('open.ticket'));
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