From 96773b3f51999a679d2b095dd37b236d07c4e120 Mon Sep 17 00:00:00 2001 From: Fraser Murray Date: Mon, 10 Oct 2016 09:43:20 +0100 Subject: [PATCH 1/2] Changes to English language Adopt sentence capitalization, consistent use of acronyms, time zone, fixed phrasing, some spelling ("coma"). --- resources/lang/en/lang.php | 1151 ++++++++++++++++++------------------ 1 file changed, 575 insertions(+), 576 deletions(-) diff --git a/resources/lang/en/lang.php b/resources/lang/en/lang.php index 71192cd81..08f647544 100644 --- a/resources/lang/en/lang.php +++ b/resources/lang/en/lang.php @@ -22,33 +22,33 @@ return [ 'alert' => 'Alert', 'warning' => 'Warning', 'required-error' => 'Please fill all required feilds', - 'invalid' => 'Incorrect User id or password', - 'sorry_something_went_wrong' => 'Sorry, Something went wrong', + 'invalid' => 'Incorrect user id or password', + 'sorry_something_went_wrong' => 'Sorry, something went wrong', 'were_working_on_it_and_well_get_it_fixed_as_soon_as_we_can' => "We're working on it and we'll get it fixed as soon as we can.", 'we_are_sorry_but_the_page_you_are_looking_for_can_not_be_found' => 'We are sorry, but the page you are looking for can not be found.', - 'go_back' => 'Go Back', - 'the_board_is_offline' => 'The Board is Offline', + 'go_back' => 'Go back', + 'the_board_is_offline' => 'The board is offline', 'error_establishing_connection_to_database' => 'Error establishing connection to database', - 'unauthorized_access' => 'Unauthorized Access', + 'unauthorized_access' => 'Unauthorized access', /* |-------------------------------------- | Login Page |-------------------------------------- */ - 'Login_to_start_your_session' => 'Login to start your session', + 'Login_to_start_your_session' => 'Log in to start your session', 'login' => 'Login', - 'remember' => 'Remember Me', - 'signmein' => 'Sign me In', - 'iforgot' => 'I forgot my Password', - 'email_address' => 'Email Address', + 'remember' => 'Remember me', + 'signmein' => 'Sign me in', + 'iforgot' => 'I forgot my password', + 'email_address' => 'E-Mail address', 'password' => 'Password', 'woops' => 'Whoops!', 'theirisproblem' => 'There were some problems with your input.', 'login' => 'Login', - 'e-mail' => 'Email', + 'e-mail' => 'E-mail', 'reg_new_member' => 'Register a new membership', - 'this_account_is_currently_inactive' => 'This account is currently Inactive!', + 'this_account_is_currently_inactive' => 'This account is currently inactive!', /* |-------------------------------------- | Register Page @@ -56,20 +56,20 @@ return [ */ 'registration' => 'Registration', 'full_name' => 'Full name', - 'firstname' => 'First Name', - 'lastname' => 'Last Name', - 'profilepicture' => 'Profile Picture', - 'oldpassword' => 'Old Password', - 'newpassword' => 'New Password', - 'retype_password' => 'Retype Password', + 'firstname' => 'First name', + 'lastname' => 'Last name', + 'profilepicture' => 'Profile picture', + 'oldpassword' => 'Old password', + 'newpassword' => 'New password', + 'retype_password' => 'Retype password', 'i_agree_to_the' => 'I agree to the', 'terms' => 'terms', 'register' => 'Register', 'i_already_have_a_membership' => 'I already have a membership', 'see-profile1' => 'Click here to see ', 'see-profile2' => 's profile', - 'activate_your_account_click_on_Link_that_send_to_your_mail' => 'Activate Your Account ! Click on Link that send to your mail', - 'this_field_do_not_match_our_records' => 'This Field do not match our records.', + 'activate_your_account_click_on_Link_that_send_to_your_mail' => 'Activate your account! Click on the link that was sent to your mail', + 'this_field_do_not_match_our_records' => 'This field does not match our records.', 'we_have_e-mailed_your_password_reset_link' => 'We have emailed your password reset link!', "we_can't_find_a_user_with_that_e-mail_address" => "We can't find a user with that email address.", @@ -79,16 +79,16 @@ return [ | Reset Password Page |-------------------------------------- */ - 'reset_password' => 'Reset Password', + 'reset_password' => 'Reset password', /* |-------------------------------------- | Forgot Password Page |-------------------------------------- */ 'i_know_my_password' => 'I know my password', - 'recover_passord' => 'Recover Password', - 'send_password_reset_link' => 'Send pasword Reset Link', - 'enter_email_to_reset_password' => 'Enter Email to reset password', + 'recover_passord' => 'Recover password', + 'send_password_reset_link' => 'Send pasword reset link', + 'enter_email_to_reset_password' => 'Enter email to reset password', 'link' => 'Link', /* |---------------------------------------------------------------------------------------- @@ -100,65 +100,65 @@ return [ | customize your views to better match your application. | */ - 'admin_panel' => 'Admin Panel', + 'admin_panel' => 'Admin panel', /* |-------------------------------------- | Emails Create Page |-------------------------------------- */ 'emails' => 'Emails', - 'incoming_emails' => 'Incoming Emails', - 'reuired_authentication' => 'Reuired Authentication', - 'fetching_email_via_imap' => 'Fetching Email via IMAP', - 'create_email' => 'Create Email', - 'email_address' => 'Email Address', - 'email_name' => 'Email Name', - 'help_topic' => 'Help Topic', - 'auto_response' => 'Auto Response', - 'host_name' => 'Host Name', - 'port_number' => 'Port Number', - 'mail_box_protocol' => 'Mail Box Protocol', - 'authentication_required' => 'Authentication Required', + 'incoming_emails' => 'Incoming emails', + 'reuired_authentication' => 'Reuired authentication', + 'fetching_email_via_imap' => 'Fetching email via IMAP', + 'create_email' => 'Create email', + 'email_address' => 'Email address', + 'email_name' => 'Email name', + 'help_topic' => 'Help topic', + 'auto_response' => 'Auto response', + 'host_name' => 'Host name', + 'port_number' => 'Port number', + 'mail_box_protocol' => 'Mail box protocol', + 'authentication_required' => 'Authentication required', 'yes' => 'Yes', 'no' => 'No', - 'header_spoofing' => 'Header Spoofing', - 'allow_for_this_email' => 'Allow For This Email', - 'imap_config' => 'IMAP Configuration', - 'email_information_and_settings' => 'Email Information and Settings', - 'incoming_email_information' => 'Incoming Email Information', - 'outgoing_email_information' => 'Outgoing Email Information', - 'new_ticket_settings' => 'New Ticket Settings', + 'header_spoofing' => 'Header spoofing', + 'allow_for_this_email' => 'Allow for this email', + 'imap_config' => 'IMAP configuration', + 'email_information_and_settings' => 'Email information and settings', + 'incoming_email_information' => 'Incoming email information', + 'outgoing_email_information' => 'Outgoing email information', + 'new_ticket_settings' => 'New ticket settings', 'protocol' => 'Protocol', - 'fetching_protocol' => 'Fetching Protocol', - 'transfer_protocol' => 'Transfer Protocol', - 'from_name' => 'From Name', - 'add_an_email' => 'Add an Email', - 'edit_an_email' => 'Edit an Email', - 'disable_for_this_email_address' => 'Disable for this Email address', - 'validate_certificates_from_tls_or_ssl_server' => 'Validate Certificates from TLS/SSL server', + 'fetching_protocol' => 'Fetching protocol', + 'transfer_protocol' => 'Transfer protocol', + 'from_name' => 'From name', + 'add_an_email' => 'Add an email', + 'edit_an_email' => 'Edit an email', + 'disable_for_this_email_address' => 'Disable for this email address', + 'validate_certificates_from_tls_or_ssl_server' => 'Validate certificates from TLS/SSL server', 'authentication' => 'Authentication', - 'incoming_email_connection_failed_please_check_email_credentials_or_imap_settings' => 'Incoming email connection failed! Please check email credentials or Imap Settings', + 'incoming_email_connection_failed_please_check_email_credentials_or_imap_settings' => 'Incoming email connection failed! Please check email credentials or IMAP settings', 'outgoing_email_connection_failed' => 'Outgoing email connection failed', - 'you_cannot_delete_system_default_email' => 'You cannot delete system default Email', - 'email_deleted_sucessfully' => 'Email Deleted sucessfully', - 'email_can_not_delete' => 'Email can not Delete', + 'you_cannot_delete_system_default_email' => 'You cannot delete system default email', + 'email_deleted_sucessfully' => 'Email deleted sucessfully', + 'email_can_not_delete' => 'Email can not be deleted', 'outgoing_email_failed' => 'Outgoing email failed', /* |-------------------------------------- | Ban Emails Create Page |-------------------------------------- */ - 'ban_lists' => 'Ban Lists', - 'ban_email' => 'Ban Email', + 'ban_lists' => 'Ban lists', + 'ban_email' => 'Ban email', 'banlists' => 'Ban lists', - 'ban_status' => 'Ban Status', - 'list_of_banned_emails' => 'List of banned Emails', - 'edit_banned_email' => 'Edit banned Email', - 'create_a_banned_email' => 'Create a banned Email', - 'email_banned_sucessfully' => 'Email Banned sucessfully', - 'email_can_not_ban' => 'Email can not Ban', - 'banned_email_updated_sucessfully' => 'Banned Email Updated sucessfully', - 'banned_email_not_updated' => 'Banned Email not Updated', + 'ban_status' => 'Ban status', + 'list_of_banned_emails' => 'List of banned emails', + 'edit_banned_email' => 'Edit banned email', + 'create_a_banned_email' => 'Create a banned email', + 'email_banned_sucessfully' => 'Email banned sucessfully', + 'email_can_not_ban' => 'Email can not be banned', + 'banned_email_updated_sucessfully' => 'Banned email updated sucessfully', + 'banned_email_not_updated' => 'Banned email not updated', 'banned_removed_sucessfully' => 'Banned removed sucessfully', /* @@ -167,29 +167,29 @@ return [ |-------------------------------------- */ 'templates' => 'Templates', - 'template_set' => 'Template Sets', - 'create_template' => 'Create Template', - 'edit_template' => 'Edit Template', - 'list_of_templates_sets' => 'List of Templates Set', - 'create_set' => 'Create Set', - 'template_name' => 'Template Name', + 'template_set' => 'Template sets', + 'create_template' => 'Create template', + 'edit_template' => 'Edit template', + 'list_of_templates_sets' => 'List of templates set', + 'create_set' => 'Create set', + 'template_name' => 'Template name', 'template_saved_successfully' => 'Template saved successfully', 'template_updated_successfully' => 'Template updated successfully', - 'in_use' => 'In Use', - 'you_have_created_a_new_template_set' => 'You have created a new Template Set', - 'you_have_successfully_activated_this_set' => 'You have Successfully Activated this Set', - 'template_set_deleted_successfully' => 'Template Set Deleted successfully', + 'in_use' => 'In use', + 'you_have_created_a_new_template_set' => 'You have created a new template set', + 'you_have_successfully_activated_this_set' => 'You have successfully activated this set', + 'template_set_deleted_successfully' => 'Template set deleted successfully', //Template Description - 'Create ticket agent' => 'Notification email that is sent to Agent & Admin when ticket is created', + 'Create ticket agent' => 'Notification email that is sent to agent and admin when ticket is created', 'Assign ticket' => 'Ticket assigned to an agent', 'Create ticket' => 'Mail sent to client for ticket creation successful message', - 'Check ticket' => 'if a client wants to check ticket via customer portal then a link will be sent to client. this link is for the client to view ticket details with ticket no, without logging in to system', + 'Check ticket' => 'if a client wants to check ticket via the customer portal then a link will be sent to the client. This link is for the client to view ticket details with a ticket number, without logging in to system', 'Ticket reply agent' => 'A notification is sent to agent email once client replies to the ticket', 'Registration notification' => 'Password and username is sent on email on first registration', - 'Reset password' => 'Email with Password reset link', + 'Reset password' => 'Email with password reset link', 'Error report' => 'Error report', 'Ticket creation' => 'First notification sent by the system about the ticket creation to the client', - 'Ticket reply' => 'A reply made by the agent on a ticket, email notification is sent to client and collaborators', + 'Ticket reply' => 'A reply made by the agent on a ticket, email notification is sent to client and collaborators', 'Close ticket' => 'Mail sent to client on closing a ticket', 'Create ticket by agent' => 'An agent creates a ticket for the client in the name of client', /* @@ -211,11 +211,11 @@ return [ 'message' => 'Message', 'send' => 'Send', 'choose_an_email' => 'Choose an email', - 'email_diagnostic' => 'Email Diagnostic', + 'email_diagnostic' => 'Email diagnostic', 'send-mail-to-diagnos' => 'Send a mail to check outgoing email settings', 'message_has_been_sent' => 'Message has been sent', - 'message_sent_from_php_mail' => 'Message sent from Php-Mail', - 'mailer_error' => 'Mailer Error', + 'message_sent_from_php_mail' => 'Message sent from PHP-Mail', + 'mailer_error' => 'Mailer error', /* |---------------------------------------------------------------------------------------- | Settings Pages [English(en)] @@ -234,23 +234,23 @@ return [ */ 'country-code' => 'Code', 'company' => 'Company', - 'company_settings' => 'Company Settings', + 'company_settings' => 'Company settings', 'website' => 'Website', 'phone' => 'Phone', 'address' => 'Address', - 'landing' => 'Landing Page', - 'offline' => 'Offline Page', - 'thank' => 'Thank Page', + 'landing' => 'Landing page', + 'offline' => 'Offline page', + 'thank' => 'Thank page', 'logo' => 'Logo', 'save' => 'Save', 'delete-logo' => 'Delete logo', 'click-delete' => 'Click here to delete', - 'use_logo' => 'Use Logo', - 'company_updated_successfully' => 'Company Updated Successfully', - 'company_can_not_updated' => 'Company can not Updated', + 'use_logo' => 'Use logo', + 'company_updated_successfully' => 'Company updated successfully', + 'company_can_not_updated' => 'Company can not be updated', 'enter-country-phone-code' => 'Enter your country\'s phone code', 'country-code-required-error' => 'Code is required with phone/mobile number.', - 'incorrect-country-code-error' => 'Incorrect Country Code.', + 'incorrect-country-code-error' => 'Incorrect country code.', /* |-------------------------------------- | System Settings Page @@ -261,27 +261,27 @@ return [ 'online' => 'Online', 'offline' => 'Offline', 'name/title' => 'Name/Title', - 'pagesize' => 'Page Size', + 'pagesize' => 'Page dize', 'url' => 'URL', - 'default_department' => 'Default Department', - 'loglevel' => 'Log Level', - 'purglog' => 'Purge Logs', - 'nameformat' => 'Name Formatting', - 'timeformat' => 'Time Format', + 'default_department' => 'Default department', + 'loglevel' => 'Log level', + 'purglog' => 'Purge logs', + 'nameformat' => 'Name formatting', + 'timeformat' => 'Time format', 'date' => 'Date', - 'dateformat' => 'Date Format', - 'date_time' => 'Date And Time Format', - 'day_date_time' => 'Day,Date And Time Format', - 'timezone' => 'Default Time Zone', + 'dateformat' => 'Date format', + 'date_time' => 'Date and time format', + 'day_date_time' => 'Day, date and time format', + 'timezone' => 'Default time zone', 'Ticket-created-successfully' => 'Ticket created successfully!', - 'system_updated_successfully' => 'System Updated Successfully', - 'system_can_not_updated' => 'System can not Updated', - 'ticket_updated_successfully' => 'Ticket Updated Successfully', - 'ticket_can_not_updated' => 'Ticket can not Updated', - 'email_updated_successfully' => 'Email Updated Successfully', - 'email_can_not_updated' => 'Email can not Updated', - 'select_a_time_zone' => 'Select a Time Zone', - 'select_a_date_time_format' => 'Select a date Time Format', + 'system_updated_successfully' => 'System updated successfully', + 'system_can_not_updated' => 'System can not be updated', + 'ticket_updated_successfully' => 'Ticket updated successfully', + 'ticket_can_not_updated' => 'Ticket can not be updated', + 'email_updated_successfully' => 'Email updated successfully', + 'email_can_not_updated' => 'Email can not be updated', + 'select_a_time_zone' => 'Select a time zone', + 'select_a_date_time_format' => 'Select a date time format', 'Ticket-has-been-created-successfully-your-ticket-number-is' => 'Ticket has been created successfully, your ticket number is', 'Please-save-this-for-future-reference' => 'Please save this for future reference', 'rtl' => 'RTL (Right to left)', @@ -293,32 +293,32 @@ return [ |-------------------------------------- */ 'email' => 'Email', - 'email-settings' => 'Email Settings', - 'default_template' => 'Default Template Set:', - 'default_system_email' => 'Default System Email:', - 'default_alert_email' => 'Default Alert Email:', - 'admin_email' => 'Admins Email Address:', - 'email_fetch' => 'Email Fetching:', + 'email-settings' => 'Email settings', + 'default_template' => 'Default template set:', + 'default_system_email' => 'Default system email:', + 'default_alert_email' => 'Default alert email:', + 'admin_email' => 'Admins email address:', + 'email_fetch' => 'Email fetching:', 'enable' => 'Enable', 'default_MTA' => 'Default MTA', 'fetch_auto-corn' => 'Fetch on auto-cron', - 'strip_quoted_reply' => 'Strip Quoted Reply', - 'reply_separator' => 'Reply Separator Tag', - 'accept_all_email' => 'Accept All Emails', - 'accept_email_unknown' => 'Accept email from unknown Users', - 'accept_email_collab' => 'Accept Email Collaborators', + 'strip_quoted_reply' => 'Strip quoted reply', + 'reply_separator' => 'Reply separator tag', + 'accept_all_email' => 'Accept all emails', + 'accept_email_unknown' => 'Accept email from unknown users', + 'accept_email_collab' => 'Accept email collaborators', 'automatically_and_collab_from_email' => 'Automatically add collaborators from email fields', - 'default_alert_email' => 'Default Alert Email', + 'default_alert_email' => 'Default alert email', 'attachments' => 'Attachments', 'email_attahment_user' => 'Email attachments to the user', - 'cron_notification' => 'Enable Notification cron', - 'cron' => 'Job Scheduler', - 'cron-jobs' => 'Cron Jobs', - 'crone-url-message' => "These are Faveo's Job Scheduler(cron job) url for your system.", + 'cron_notification' => 'Enable notification cron', + 'cron' => 'Job scheduler', + 'cron-jobs' => 'Cron jobs', + 'crone-url-message' => "These are Faveo's job scheduler (cron job) URL for your system.", 'clipboard-copy-message' => 'Copied to clipboard.', 'click' => 'Click here', 'check-cron-set' => 'to check how to set cron jobs on your server.', - 'notification-email' => 'Email Notifications', + 'notification-email' => 'Email notifications', 'click-url-copy' => 'Click here to copy URL', 'job-scheduler-error' => 'Job scheduler can not be updated.', 'job-scheduler-success' => 'Job scheduler updated successfully.', @@ -328,26 +328,26 @@ return [ |-------------------------------------- */ 'ticket' => 'Ticket', - 'ticket-setting' => 'Ticket Settings', - 'default_ticket_number_format' => 'Default Ticket Number Format', - 'default_ticket_number_sequence' => 'Default Ticket Number Sequence', - 'default_status' => 'Default Status', - 'default_priority' => 'Default Priority', + 'ticket-setting' => 'Ticket settings', + 'default_ticket_number_format' => 'Default ticket number format', + 'default_ticket_number_sequence' => 'Default ticket number sequence', + 'default_status' => 'Default status', + 'default_priority' => 'Default priority', 'default_sla' => 'Default SLA', - 'default_help_topic' => 'Default Help Topic', - 'maximum_open_tickets' => 'Maximum Open Tickets', - 'agent_collision_avoidance_duration' => 'Agent Collision Avoidance Duration', - 'human_verification' => 'Human Verification', - 'claim_on_response' => 'Claim on Response', - 'assigned_tickets' => 'Assigned Tickets', - 'answered_tickets' => 'Answered Tickets', - 'agent_identity_masking' => 'Agent Identity Masking', - 'enable_HTML_ticket_thread' => 'Enable HTML Ticket Thread', - 'allow_client_updates' => 'Allow Client Updates', + 'default_help_topic' => 'Default help topic', + 'maximum_open_tickets' => 'Maximum open tickets', + 'agent_collision_avoidance_duration' => 'Agent collision avoidance duration', + 'human_verification' => 'Human verification', + 'claim_on_response' => 'Claim on response', + 'assigned_tickets' => 'Assigned tickets', + 'answered_tickets' => 'Answered tickets', + 'agent_identity_masking' => 'Agent identity masking', + 'enable_HTML_ticket_thread' => 'Enable HTML ticket thread', + 'allow_client_updates' => 'Allow client updates', 'lock_ticket_frequency' => 'Lock tickets', 'only-once' => 'Only once', 'frequently' => 'Frequently', - 'reload-now' => 'Relaod now', + 'reload-now' => 'Reload now', 'ticket-lock-inactive' => 'You have been inactive for a while. Please reload the page.', 'make-system-default-mail' => 'Make this email system\'s default email', 'thread' => 'Thread', @@ -357,19 +357,19 @@ return [ |-------------------------------------- */ 'access' => 'Access', - 'expiration_policy' => 'Password Expiration Policy', - 'allow_password_resets' => 'Allow Password Resets', - 'reset_token_expiration' => 'Reset Token Expiration', - 'agent_session_timeout' => 'Agent Session Timeout', - 'bind_agent_session_IP' => 'Bind Agent Session to IP', - 'registration_required' => 'Registration Required', + 'expiration_policy' => 'Password expiration policy', + 'allow_password_resets' => 'Allow password resets', + 'reset_token_expiration' => 'Reset token expiration', + 'agent_session_timeout' => 'Agent session timeout', + 'bind_agent_session_IP' => 'Bind agent session to IP', + 'registration_required' => 'Registration required', 'require_registration_and_login_to_create_tickets' => 'Require registration and login to create tickets', - 'registration_method' => 'Registration Method', - 'user_session_timeout' => 'User Session Timeout', - 'client_quick_access' => 'Client Quick Access', + 'registration_method' => 'Registration method', + 'user_session_timeout' => 'User session timeout', + 'client_quick_access' => 'Client quick access', 'cron' => 'Cron', - 'cron_settings' => 'Cron Settings', - 'system-settings' => 'System Settings', + 'cron_settings' => 'Cron settings', + 'system-settings' => 'System settings', 'settings-2' => 'Settings', /* @@ -377,19 +377,19 @@ return [ | Auto-Response Settings Page |-------------------------------------- */ - 'auto_responce' => 'Auto Response', + 'auto_responce' => 'Auto response', 'auto_responce-settings' => 'Auto response settings', - 'new_ticket' => 'New Ticket', - 'new_ticket_by_agent' => 'New Ticket by Agent', - 'new_message' => 'New Message', + 'new_ticket' => 'New ticket', + 'new_ticket_by_agent' => 'New ticket by agent', + 'new_message' => 'New message', 'submitter' => 'Submitter : ', - 'send_receipt_confirmation' => 'Send Receipt Confirmation', + 'send_receipt_confirmation' => 'Send receipt confirmation', 'participants' => 'Participants : ', 'send_new_activity_notice' => 'Send new activity notice', - 'overlimit_notice' => 'Overlimit Notice', + 'overlimit_notice' => 'Overlimit notice', 'email_attachments_to_the_user' => 'Email attachments to the user', - 'auto_response_updated_successfully' => 'Auto Response Updated Successfully', - 'auto_response_can_not_updated' => 'Auto Response can not Updated', + 'auto_response_updated_successfully' => 'Auto response updated successfully', + 'auto_response_can_not_updated' => 'Auto response can not be updated', /* |-------------------------------------- @@ -397,38 +397,38 @@ return [ |-------------------------------------- */ 'disable' => 'Disable', - 'admin_email_2' => 'Admin Email', - 'alert_notices' => 'Alert & Notices', - 'alert_notices_setitngs' => 'Alert and Notice settings', - 'new_ticket_alert' => 'New Ticket Alert', - 'department_manager' => 'Department Manager', - 'department_members' => 'Department Members', - 'organization_account_manager' => 'Organization Account Manager', - 'new_message_alert' => 'New Message Alert', - 'last_respondent' => 'Last Respondent', - 'assigned_agent_team' => 'Assigned Agent / Team', - 'new_internal_note_alert' => 'New Internal Note Alert', - 'ticket_assignment_alert' => 'Ticket Assignment Alert', - 'team_lead' => 'Team Lead', - 'team_members' => 'Team Members', - 'ticket_transfer_alert' => 'Ticket Transfer Alert', - 'overdue_ticket_alert' => 'Overdue Ticket Alert ', - 'system_alerts' => 'System Alerts', - 'system_errors' => 'System Errors', + 'admin_email_2' => 'Admin email', + 'alert_notices' => 'Alert and notices', + 'alert_notices_setitngs' => 'Alert and notice settings', + 'new_ticket_alert' => 'New ticket alert', + 'department_manager' => 'Department manager', + 'department_members' => 'Department members', + 'organization_account_manager' => 'Organization account manager', + 'new_message_alert' => 'New message alert', + 'last_respondent' => 'Last respondent', + 'assigned_agent_team' => 'Assigned agent/team', + 'new_internal_note_alert' => 'New internal note alert', + 'ticket_assignment_alert' => 'Ticket assignment alert', + 'team_lead' => 'Team lead', + 'team_members' => 'Team members', + 'ticket_transfer_alert' => 'Ticket transfer alert', + 'overdue_ticket_alert' => 'Overdue ticket alert ', + 'system_alerts' => 'System alerts', + 'system_errors' => 'System errors', 'SQL_errors' => 'SQL errors', 'excessive_failed_login_attempts' => 'Excessive failed login attempts', - 'system_error_reports' => 'System error Reports', + 'system_error_reports' => 'System error reports', 'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Send app crash reports to help Ladybird improve Faveo', - 'alert_&_notices_updated_successfully' => 'Alert & Notices Updated Successfully', - 'alert_&_notices_can_not_updated' => 'Alert & Notices can not Updated', + 'alert_&_notices_updated_successfully' => 'Alert and notices updated successfully', + 'alert_&_notices_can_not_updated' => 'Alert and notices can not be updated', /* |----------------------------------------------- | Ratings Settings |----------------------------------------------- */ - 'current_ratings' => 'Current Ratings', - 'edit_ratings' => 'Edit Ratings', + 'current_ratings' => 'Current ratings', + 'edit_ratings' => 'Edit ratings', /* |------------------------------------------------ @@ -436,11 +436,11 @@ return [ |------------------------------------------------ */ 'default' => 'default', - 'language-settings' => 'Language Settings', + 'language-settings' => 'Language settings', 'iso-code' => 'ISO-CODE', - 'download' => 'Download', - 'upload_file' => 'Upload File', - 'enter_iso-code' => 'Enter ISO-CODE', + 'download' => 'Downlaod', + 'upload_file' => 'Upload file', + 'enter_iso-code' => 'Enter ISO code', 'eg.' => 'Example', 'for' => 'for', 'english' => 'English', @@ -450,8 +450,8 @@ return [ 'enable_lang' => 'Enable it.', 'add-lang-package' => 'Add new language package', 'package_exist' => 'Package already exists.', - 'iso-code-error' => 'Error in iso-code. enter correct iso-code.', - 'zipp-error' => 'Error in zip file. Zip must contian language php files only.', + 'iso-code-error' => 'Error in ISO code. enter correct ISO code.', + 'zipp-error' => 'Error in zip file. Zip must contian language PHP files only.', 'upload-success' => 'Uploaded successfully.', 'file-error' => 'Error in file or invalid file.', 'delete-success' => 'Language package deleted successfully.', @@ -465,13 +465,13 @@ return [ | Plugin Settings |-------------------------------------- */ - 'add_plugin' => 'Add Plugin', + 'add_plugin' => 'Add plugin', 'plugins' => 'Plugins', 'upload' => 'Upload', 'plugins-list' => 'List of plugins', 'plugin-exists' => 'Plugin already exists', 'plugin-installed' => 'Plugin installed successfully.', - 'plugin-path-missing' => 'Plugin File Path is not exist', + 'plugin-path-missing' => 'Plugin file path is not exist', 'no-plugin-file' => 'Their is no ', 'plugin-config-missing' => 'Their is no config.php or ServiceProvider.php', @@ -491,12 +491,12 @@ return [ | Help Topic index Page |-------------------------------------- */ - 'help_topics' => 'Help Topics', + 'help_topics' => 'Help topics', 'topic' => 'Topic', 'type' => 'Type', 'priority' => 'Priority', - 'last_updated' => 'Last Updated', - 'create_help_topic' => 'Create Help topic', + 'last_updated' => 'Last updated', + 'create_help_topic' => 'Create help topic', 'action' => 'Action', /* |-------------------------------------- @@ -507,60 +507,60 @@ return [ 'disabled' => 'Disabled', 'public' => 'Public', 'private' => 'Private', - 'parent_topic' => 'Parent Topic', - 'Custom_form' => 'Custom Form', - 'SLA_plan' => 'SLA Plan', - 'sla-plans' => 'SLA Plans', + 'parent_topic' => 'Parent topic', + 'Custom_form' => 'Custom form', + 'SLA_plan' => 'SLA plan', + 'sla-plans' => 'SLA plans', 'auto_assign' => 'Auto assign', - 'auto_respons' => 'Auto Respons', - 'ticket_number_format' => 'Ticket Number Format', - 'system_default' => 'System Default', + 'auto_respons' => 'Auto respons', + 'ticket_number_format' => 'Ticket number format', + 'system_default' => 'System default', 'custom' => 'Custom', - 'internal_notes' => 'Internal Notes', + 'internal_notes' => 'Internal notes', 'select_a_parent_topic' => 'Select a parent topic', - 'custom_form' => 'Custom Form', - 'select_a_form' => 'Select a Form', - 'select_a_department' => 'Select a Department', + 'custom_form' => 'Custom form', + 'select_a_form' => 'Select a form', + 'select_a_department' => 'Select a department', 'departments' => 'Departments', - 'select_a_priority' => 'Select a Priority', + 'select_a_priority' => 'Select a priority', 'priorities' => 'Priorities', - 'select_a_sla_plan' => 'Select a SLA Plan', - 'sla_plans' => 'SLA Plans', - 'select_an_agent' => 'Select an Agent', - 'helptopic_created_successfully' => 'Helptopic Created Successfully', - 'helptopic_can_not_create' => 'Helptopic can not Create', - 'helptopic_updated_successfully' => 'Helptopic Updated Successfully', - 'helptopic_can_not_update' => 'Helptopic can not Update', + 'select_a_sla_plan' => 'Select a SLA plan', + 'sla_plans' => 'SLA plans', + 'select_an_agent' => 'Select an agent', + 'helptopic_created_successfully' => 'Help topic created successfully', + 'helptopic_can_not_create' => 'Help topic can not be created', + 'helptopic_updated_successfully' => 'Help topic updated successfully', + 'helptopic_can_not_update' => 'Help topic can not be updated', 'you_cannot_delete_default_department' => 'You cannot delete default department', - 'have_been_moved_to_default_help_topic' => 'have been moved to default Help Topic', - 'helptopic_deleted_successfully' => 'Helptopic Deleted Successfully', + 'have_been_moved_to_default_help_topic' => 'have been moved to default help topic', + 'helptopic_deleted_successfully' => 'Helptopic deleted successfully', 'make-default-helptopic' => 'Make system\'s default help topic', /* |-------------------------------------- | SLA plan Index Page |-------------------------------------- */ - 'sla_plans' => 'SLA Plans', + 'sla_plans' => 'SLA plans', 'create_SLA' => 'Create a SLA', - 'grace_period' => 'Grace Period', - 'added_date' => 'Added Date', + 'grace_period' => 'Grace period', + 'added_date' => 'Added date', /* |-------------------------------------- | SLA plan Create Page |-------------------------------------- */ 'transient' => 'Transient', - 'ticket_overdue_alert' => 'Ticket Overdue Alerts', - 'sla_plan_created_successfully' => 'SLA Plan Created Successfully', - 'sla_plan_can_not_create' => 'SLA Plan can not Create', - 'sla_plan_updated_successfully' => 'SLA Plan Updated Successfully', - 'sla_plan_can_not_update' => 'SLA Plan can not Update', + 'ticket_overdue_alert' => 'Ticket overdue alerts', + 'sla_plan_created_successfully' => 'SLA plan created successfully', + 'sla_plan_can_not_create' => 'SLA plan can not be created', + 'sla_plan_updated_successfully' => 'SLA plan updated successfully', + 'sla_plan_can_not_update' => 'SLA plan can not be updated', 'you_cannot_delete_default_department' => 'You cannot delete default department', - 'have_been_moved_to_default_sla' => 'have been moved to default SLA', + 'have_been_moved_to_default_sla' => 'have been moved to the default SLA', 'associated_department_have_been_moved_to_default_sla' => 'Associated department have been moved to default SLA', - 'associated_help_topic_have_been_moved_to_default_sla' => 'Associated Help Topic have been moved to default SLA', - 'sla_plan_deleted_successfully' => 'SLA Plan Deleted Successfully', - 'sla_plan_can_not_delete' => 'SLA Plan can not Delete', + 'associated_help_topic_have_been_moved_to_default_sla' => 'Associated help topic have been moved to default SLA', + 'sla_plan_deleted_successfully' => 'SLA plan deleted successfully', + 'sla_plan_can_not_delete' => 'SLA plan can not be deleted', 'make-default-sla' => 'Make system\'s default SLA plan', /* |-------------------------------------- @@ -568,41 +568,41 @@ return [ |-------------------------------------- */ 'workflow' => 'Workflow', - 'ticket_workflow' => 'Ticket Workflow', - 'create_workflow' => 'Create Workflow', - 'edit_workflow' => 'Edit Workflow', + 'ticket_workflow' => 'Ticket workflow', + 'create_workflow' => 'Create workflow', + 'edit_workflow' => 'Edit workflow', 'updated' => 'Updated', 'target' => 'Target', - 'target_channel' => 'Target Channel', - 'execution_order' => 'Execution Order', - 'target_channel' => 'Target Channel', - 'workflow_rules' => 'Workflow Rules', - 'workflow_action' => 'Workflow Action', + 'target_channel' => 'Target channel', + 'execution_order' => 'Execution order', + 'target_channel' => 'Target channel', + 'workflow_rules' => 'Workflow rules', + 'workflow_action' => 'Workflow action', 'rules' => 'Rules', 'order' => 'Order', 'condition' => 'Condition', 'statement' => 'Statement', - 'select_a_channel' => 'Select a Channel', + 'select_a_channel' => 'Select a channel', 'body' => 'Body', - 'select_one' => 'Select One', + 'select_one' => 'Select one', 'equal_to' => 'Equal to', 'not_equal_to' => 'Not equal to', 'contains' => 'Contains', - 'does_not_contain' => 'Does Not Contain', - 'starts_with' => 'Starts With', - 'ends_with' => 'Ends With', - 'select_an_action' => 'Select an Action', - 'reject_ticket' => 'Reject Ticket', - 'set_department' => 'Set Department', - 'set_priority' => 'Set Priority', - 'set_sla_plan' => 'Set SLA Plan', - 'assign_team' => 'Assign Team', - 'assign_agent' => 'Assign Agent', - 'set_help_topic' => 'Set Help Topic', - 'set_ticket_status' => 'Set Ticket Status', - 'workflow_created_successfully' => 'Workflow Created Successfully', - 'workflow_updated_successfully' => 'Workflow Updated Successfully', - 'workflow_deleted_successfully' => 'Workflow Deleted Successfully', + 'does_not_contain' => 'Does not contain', + 'starts_with' => 'Starts with', + 'ends_with' => 'Ends with', + 'select_an_action' => 'Select an action', + 'reject_ticket' => 'Reject ticket', + 'set_department' => 'Set department', + 'set_priority' => 'Set priority', + 'set_sla_plan' => 'Set SLA plan', + 'assign_team' => 'Assign team', + 'assign_agent' => 'Assign agent', + 'set_help_topic' => 'Set help topic', + 'set_ticket_status' => 'Set ticket status', + 'workflow_created_successfully' => 'Workflow created successfully', + 'workflow_updated_successfully' => 'Workflow updated successfully', + 'workflow_deleted_successfully' => 'Workflow deleted successfully', /* |-------------------------------------- @@ -614,51 +614,51 @@ return [ 'label' => 'Label', 'visibility' => 'Visibility', 'variable' => 'Variable', - 'create_form' => 'Create Form', + 'create_form' => 'Create form', 'forms' => 'Forms', - 'form_name' => 'Form Name', - 'view_this_form' => 'View This Form', - 'delete_from' => 'Delete Form', - 'are_you_sure_you_want_to_delete' => 'Are you sure you want to Delete', + 'form_name' => 'Form name', + 'view_this_form' => 'View this form', + 'delete_from' => 'Delete form', + 'are_you_sure_you_want_to_delete' => 'Are you sure you want to delete', 'close' => 'Close', 'instructions' => 'Instructions', - 'instructions_on_creating_form' => "Select field type you want to add to the form below and click on 'Type' dropdown. Don't forget to set field options if type is select,checkbox or radio..Separate each option by a coma. After you finish creating the form, you can save the form by clicking Save Form button", - 'form_properties' => 'Form Properties', - 'adding_fields' => 'Adding Fields', - 'click_add_fields_button_to_add_fields' => "Click 'Add Fields' button to add Fields", - 'add_fields' => 'Add Fields', - 'save_form' => 'Save Form', + 'instructions_on_creating_form' => "Select field type you want to add to the form below and click on 'Type' dropdown. Don't forget to set field options if type is select, checkbox or radio. Separate each option by a comma. After you finish creating the form, you can save the form by clicking 'save form' button", + 'form_properties' => 'Form properties', + 'adding_fields' => 'Adding fields', + 'click_add_fields_button_to_add_fields' => "Click 'Add fields' button to add fields", + 'add_fields' => 'Add fields', + 'save_form' => 'Save form', 'label' => 'Label', 'name' => 'Name', 'type' => 'Type', - 'values(selected_fields)' => 'Values(Selected Fields)', + 'values(selected_fields)' => 'Values (Selected fields)', 'required' => 'Required', 'Action' => 'Action', 'remove' => 'Remove', - 'form_deleted_successfully' => 'Form Deleted Successfully', - 'successfully_created_form' => 'Successfully created Form', - 'please_fill_form_name' => 'Please fill Form name', - 'category_inserted_successfully' => 'Category Inserted Successfully', - 'category_not_inserted' => 'Category Not Inserted', - 'category_updated_successfully' => 'Category Updated Successfully', - 'category_not_updated' => 'Category Not Updated', - 'category_deleted_successfully' => 'Category Deleted Successfully', - 'category_not_deleted' => 'Category Not Deleted', - 'article_inserted_successfully' => 'Article Inserted Successfully', - 'article_not_inserted' => 'Article Not Inserted', - 'article_updated_successfully' => 'Article Updated Successfully', - 'article_not_updated' => 'Article Not Updated', - 'article_deleted_successfully' => 'Article Deleted Successfully', - 'article_not_deleted' => 'Article Not Deleted', - 'article_can_not_deleted' => 'Article can Not Deleted', + 'form_deleted_successfully' => 'Form deleted successfully', + 'successfully_created_form' => 'Successfully created form', + 'please_fill_form_name' => 'Please fill form name', + 'category_inserted_successfully' => 'Category inserted successfully', + 'category_not_inserted' => 'Category not inserted', + 'category_updated_successfully' => 'Category updated successfully', + 'category_not_updated' => 'Category not updated', + 'category_deleted_successfully' => 'Category deleted successfully', + 'category_not_deleted' => 'Category not deleted', + 'article_inserted_successfully' => 'Article inserted successfully', + 'article_not_inserted' => 'Article not inserted', + 'article_updated_successfully' => 'Article updated successfully', + 'article_not_updated' => 'Article not updated', + 'article_deleted_successfully' => 'Article deleted successfully', + 'article_not_deleted' => 'Article not deleted', + 'article_can_not_deleted' => 'Article can not be deleted', 'page_created_successfully' => 'Page created successfully', - 'your_page_updated_successfully' => 'Your Page Updated Successfully', - 'page_deleted_successfully' => 'Page Deleted Successfully', - 'settings_updated_successfully' => 'Settings Updated Successfully', - 'settings_can_not_updated' => 'Settings can not Updated', - 'can_not_process' => 'Can not Process', - 'comment_published' => 'Comment Published', - 'comment_deleted' => 'Comment Deleted', + 'your_page_updated_successfully' => 'Your page updated successfully', + 'page_deleted_successfully' => 'Page deleted successfully', + 'settings_updated_successfully' => 'Settings updated successfully', + 'settings_can_not_updated' => 'Settings can not be updated', + 'can_not_process' => 'Can not process', + 'comment_published' => 'Comment published', + 'comment_deleted' => 'Comment deleted', 'publish_time' => 'Publish time', /* |---------------------------------------------------------------------------------------- @@ -690,9 +690,9 @@ return [ 'cancel' => 'Cancel', 'select-ticket' => 'Please select tickets.', 'confirm' => 'Are you sure?', - 'delete-tickets' => 'Delete Tickets', - 'close-tickets' => 'Close Tickets', - 'open-tickets' => 'Open Tickets', + 'delete-tickets' => 'Delete tickets', + 'close-tickets' => 'Close tickets', + 'open-tickets' => 'Open tickets', /* |---------------------------------------------------------------------------------------- @@ -707,147 +707,146 @@ return [ 'are_you_sure' => 'Are you sure', 'staffs' => 'Staffs', 'name' => 'Name', - 'user_name' => 'User Name', + 'user_name' => 'User name', 'status' => 'Status', 'group' => 'Group', 'department' => 'Department', 'created' => 'Created', - 'lastlogin' => 'Last Login', - 'createagent' => 'Create An Agent', + 'lastlogin' => 'Last login', + 'createagent' => 'Create an agent', 'delete' => 'Delete', 'agents' => 'Agents', 'create' => 'Create', 'edit' => 'Edit', 'departments' => 'Departments', 'groups' => 'Groups', - 'select_a_time_zone' => 'Select a Timezone', - 'time_zones' => 'Timezones', + 'select_a_time_zone' => 'Select a time zone', + 'time_zones' => 'Time zones', /* |-------------------------------------- | Staff Create Page |-------------------------------------- */ - 'create_agent' => 'Create Agent', - 'first_name' => 'First Name', - 'last_name' => 'Last Name', - 'mobile_number' => 'Mobile Number', - 'agent_signature' => 'Agent Signature', - 'account_status_setting' => 'Account Status & Setting', - 'account_type' => 'Account Type', + 'create_agent' => 'Create agent', + 'first_name' => 'First name', + 'last_name' => 'Last name', + 'mobile_number' => 'Mobile number', + 'agent_signature' => 'Agent signature', + 'account_status_setting' => 'Account status and setting', + 'account_type' => 'Account type', 'admin' => 'Admin', 'agent' => 'Agent', - 'account_status' => 'Account Status', + 'account_status' => 'Account status', 'locked' => 'Locked', - 'assigned_group' => 'Assigned Group', - 'primary_department' => 'Primary Department', - 'agent_time_zone' => 'Agent Time Zone', - 'day_light_saving' => 'Day Light Saving', - 'limit_access' => 'Limit Access', - 'directory_listing' => 'Directory Listing', - 'vocation_mode' => 'Vocation Mode', - 'assigned_team' => 'Assigned Team', + 'assigned_group' => 'Assigned group', + 'primary_department' => 'Primary department', + 'agent_time_zone' => 'Agent time zone', + 'day_light_saving' => 'Day light saving', + 'limit_access' => 'Limit access', + 'directory_listing' => 'Directory listing', + 'vocation_mode' => 'Vocation mode', + 'assigned_team' => 'Assigned team', 'agent_send_mail_error_on_agent_creation' => 'Some error occurred while sending mail to the agent. Please check email settings and try again', - 'agent_creation_success' => 'Agent Created sucessfully', + 'agent_creation_success' => 'Agent created sucessfully', 'failed_to_create_agent' => 'Failed to create agent', - 'failed_to_edit_agent' => 'Failed to Edit Agent', - 'agent_updated_sucessfully' => 'Agent Updated sucessfully', + 'failed_to_edit_agent' => 'Failed to edit agent', + 'agent_updated_sucessfully' => 'Agent updated sucessfully', 'unable_to_update_agent' => 'Unable to update agent', - 'agent_deleted_sucessfully' => 'Agent Deleted sucessfully', + 'agent_deleted_sucessfully' => 'Agent deleted sucessfully', 'this_staff_is_related_to_some_tickets' => 'This staff is related to some tickets', - 'list_of_agents' => 'List of Agents', - 'create_an_agent' => 'Create an Agent', - 'edit_an_agent' => 'Edit an Agent', + 'list_of_agents' => 'List of agents', + 'create_an_agent' => 'Create an agent', + 'edit_an_agent' => 'Edit an agent', /* |-------------------------------------- | Department Create Page |-------------------------------------- */ - 'create_department' => 'Create Department', + 'create_department' => 'Create department', 'manager' => 'Manager', - 'ticket_assignment' => 'Ticket Assignment ', + 'ticket_assignment' => 'Ticket assignment ', 'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members', - 'outgoing_emails' => 'Outgoing Emails', - 'outgoing_email' => 'Outgoing Email', - 'template_set' => 'Template Set', - 'auto_responding_settings' => 'Auto-Responding Settigs', + 'outgoing_emails' => 'Outgoing emails', + 'outgoing_email' => 'Outgoing email', + 'template_set' => 'Template set', + 'auto_responding_settings' => 'Auto-Responding settigs', 'disable_for_this_department' => 'Disable for this department', - 'auto_response_email' => 'Auto-Response Email', + 'auto_response_email' => 'Auto-Response email', 'recipient' => 'Recipient', - 'group_access' => 'Group Access', - 'department_signature' => 'Department Signature', - 'list_of_departments' => 'List of Departments', - 'create_a_department' => 'Create a Department', - 'outgoing_email_settings' => 'Outgoing Email Settings', - 'edit_department' => 'Edit Department', + 'group_access' => 'Group access', + 'department_signature' => 'Department signature', + 'list_of_departments' => 'List of departments', + 'create_a_department' => 'Create a department', + 'outgoing_email_settings' => 'Outgoing email settings', + 'edit_department' => 'Edit department', 'select_a_sla' => 'Select a SLA', - 'select_a_manager' => 'Select a Manager', - 'department_created_sucessfully' => 'Department Created sucessfully', - 'failed_to_create_department' => 'Failed to create Department', - 'department_updated_sucessfully' => 'Department Updated sucessfully', - 'department_not_updated' => 'Department not Updated', + 'select_a_manager' => 'Select a manager', + 'department_created_sucessfully' => 'Department created sucessfully', + 'failed_to_create_department' => 'Failed to create department', + 'department_updated_sucessfully' => 'Department updated sucessfully', + 'department_not_updated' => 'Department not updated', 'you_cannot_delete_default_department' => 'You cannot delete default department', 'have_been_moved_to_default_department' => 'have been moved to default department', 'the_associated_helptopic_has_been_deactivated' => 'The associated helptopic has been deactivated', - 'department_deleted_sucessfully' => 'Department Deleted sucessfully', - 'department_can_not_delete' => 'Department can not Delete', - 'select_a_department' => 'Select a Department', + 'department_deleted_sucessfully' => 'Department deleted sucessfully', + 'department_can_not_delete' => 'Department can not be deleted', + 'select_a_department' => 'Select a department', 'make-default-department' => 'Make system\'s default department', /* |-------------------------------------- | Team Create Page |-------------------------------------- */ - 'create_team' => 'Create Team', - 'team_lead' => 'Team Lead', - 'assignment_alert' => 'Assignment Alert', + 'create_team' => 'Create team', + 'team_lead' => 'Team lead', + 'assignment_alert' => 'Assignment alert', 'disable_for_this_team' => 'Disable for this team', 'teams' => 'Teams', - 'list_of_teams' => 'List of Teams', - 'create_a_team' => 'Create a Team', - 'edit_a_team' => 'Edit a Team', - 'teams_created_successfully' => 'Teams Created Successfully', - 'teams_can_not_create' => 'Teams can not Create', - 'teams_updated_successfully' => 'Teams Updated Successfully', - 'teams_can_not_update' => 'Teams can not Update', - 'teams_deleted_successfully' => 'Teams Deleted Successfully', - 'teams_can_not_delete' => 'Teams can not Delete', - 'select_a_team' => 'Select a Team', - 'select_a_team_lead' => 'Select a Team Lead', + 'list_of_teams' => 'List of teams', + 'create_a_team' => 'Create a team', + 'edit_a_team' => 'Edit a team', + 'teams_created_successfully' => 'Teams created successfully', + 'teams_can_not_create' => 'Teams can not be created', + 'teams_updated_successfully' => 'Teams updated successfully', + 'teams_can_not_update' => 'Teams can not be updated', + 'teams_deleted_successfully' => 'Teams deleted successfully', + 'teams_can_not_delete' => 'Teams can not be deleted', + 'select_a_team' => 'Select a team', + 'select_a_team_lead' => 'Select a team lead', 'members' => 'Members', /* |-------------------------------------- | Group Create Page |-------------------------------------- */ - 'create_group' => 'Create Group', + 'create_group' => 'Create group', 'goups' => 'Goups', 'can_create_ticket' => 'Can create ticket', 'can_edit_ticket' => 'Can edit ticket', - 'can_post_ticket' => 'Can post Ticket', + 'can_post_ticket' => 'Can post ticket', 'can_close_ticket' => 'Can close ticket ', 'can_assign_ticket' => 'Can assign ticket', 'can_transfer_ticket' => 'Can transfer ticket', 'can_delete_ticket' => 'Can delete ticket', 'can_ban_emails' => 'Can ban emails', - 'can_manage_premade' => 'Can Manage premade', + 'can_manage_premade' => 'Can manage premade', 'can_manage_FAQ' => 'Can manage FAQ', 'can_view_agent_stats' => 'Can view agent stats', - 'department_access' => 'Department Access ', - 'admin_notes' => 'Admin Notes', - 'group_members' => 'Group Members', - 'group_name' => 'Group Name', - 'select_a_group' => 'Select a Group', - 'create_a_group' => 'Create a Group', - 'edit_a_group' => 'Edit a Group', - 'group_created_successfully' => 'Group Created Successfully', - 'group_can_not_create' => 'Group can not Create', - 'group_updated_successfully' => 'Group Updated Successfully', - 'group_can_not_update' => 'Group can not Update', + 'department_access' => 'Department access ', + 'admin_notes' => 'Admin notes', + 'group_members' => 'Group members', + 'group_name' => 'Group name', + 'select_a_group' => 'Select a group', + 'create_a_group' => 'Create a group', + 'edit_a_group' => 'Edit a group', + 'group_created_successfully' => 'Group created successfully', + 'group_can_not_create' => 'Group can not be created', + 'group_updated_successfully' => 'Group updated successfully', + 'group_can_not_update' => 'Group can not be updated', 'there_are_agents_assigned_to_this_group_please_unassign_them_from_this_group_to_delete' => 'There are agents assigned to this group. Please unassign them from this group to delete', - 'group_cannot_delete' => 'Group cannot Delete', - 'group_deleted_successfully' => 'Group Deleted Successfully', - 'group_cannot_delete' => 'Group cannot Delete', + 'group_cannot_delete' => 'Group cannot be deleted', + 'group_deleted_successfully' => 'Group deleted successfully', 'failed_to_load_the_page' => 'Failed to load the page', @@ -871,29 +870,29 @@ return [ | customize your views to better match your application. | */ - 'agent_panel' => 'Agent Panel', + 'agent_panel' => 'Agent panel', 'profile' => 'Profile', - 'change_password' => 'Change Password', - 'sign_out' => 'Sign Out', + 'change_password' => 'Change password', + 'sign_out' => 'Sign out', 'Tickets' => 'TICKETS', - 'ticket-details' => 'Ticket Details', + 'ticket-details' => 'Ticket details', 'inbox' => 'Inbox', - 'my_tickets' => 'My Tickets', + 'my_tickets' => 'My tickets', 'unassigned' => 'Unassigned', 'trash' => 'Trash', 'Updates' => 'UPDATES', - 'no_new_updates' => 'No new Updates', - 'check_for_updates' => 'Check for Updates', - 'update-version' => 'Update Version', + 'no_new_updates' => 'No new updates', + 'check_for_updates' => 'Check for updates', + 'update-version' => 'Update version', 'open' => 'Open', 'inprogress' => 'Inprogress', - 'inprogress_tickets' => 'Inprogress Tickets', + 'inprogress_tickets' => 'Inprogress tickets', 'closed' => 'Closed', 'Departments' => 'DEPARTMENTS', 'tools' => 'Tools', 'canned' => 'Canned', - 'knowledge_base' => 'Knowledge Base', - 'kb-settings' => 'Knowledge Base Settings', + 'knowledge_base' => 'Knowledge base', + 'kb-settings' => 'Knowledge base settings', 'loading' => 'Loading', 'ratings' => 'Ratings', 'please_rate' => 'Please rate:', @@ -905,25 +904,25 @@ return [ */ 'ticket_created_successfully' => 'Ticket created successfully', 'failed_to_create_a_new_ticket' => 'Failed to create a new ticket', - 'your_ticket_have_been_closed' => 'Your Ticket have been Closed', - 'your_ticket_have_been_resolved' => 'Your Ticket have been Resolved', - 'your_ticket_have_been_opened' => 'Your Ticket have been Opened', - 'your_ticket_have_been_moved_to_trash' => 'Your Ticket have been moved to Trash', - 'this_email_have_been_banned' => 'This Email have been banned', - 'ticket_updated_successfully' => 'Ticket Updated Successfully', + 'your_ticket_have_been_closed' => 'Your ticket has been closed', + 'your_ticket_have_been_resolved' => 'Your ticket has been resolved', + 'your_ticket_have_been_opened' => 'Your ticket has been opened', + 'your_ticket_have_been_moved_to_trash' => 'Your ticket has been moved to trash', + 'this_email_have_been_banned' => 'This email has been banned', + 'ticket_updated_successfully' => 'Ticket updated successfully', 'you_have_successfully_replied_to_your_ticket' => 'You have successfully replied to your ticket', 'for_some_reason_your_message_was_not_posted_please_try_again_later' => 'For some reason your message was not posted. Please try again later', 'for_some_reason_your_reply_was_not_posted_please_try_again_later' => 'For some reason your reply was not posted. Please try again later', - 'you_have_unassigned_your_ticket' => 'You have Unassigned your ticket', + 'you_have_unassigned_your_ticket' => 'You have unassigned your ticket', 'for_some_reason_your_request_failed' => 'For some reason your request failed', 'trash-delete-ticket' => 'Delete tickets permanently', 'trash-delete-title-msg' => 'Click here to delete tickets permanently.', 'moved_to_trash' => 'Moved selected tickets to trash.', 'tickets_have_been_closed' => 'Selected tickets have been closed.', 'tickets_have_been_opened' => 'Selected tickets have been opened.', - 'unable_to_fetch_emails' => 'Unable to fetch Emails', - 'reply_content_is_a_required_field' => 'Reply Content is a required field', - 'internal_content_is_a_required_field' => 'Internal Content is a required field', + 'unable_to_fetch_emails' => 'Unable to fetch emails', + 'reply_content_is_a_required_field' => 'Reply content is a required field', + 'internal_content_is_a_required_field' => 'Internal content is a required field', @@ -932,12 +931,12 @@ return [ | Profile |----------------------------------------------- */ - 'view-profile' => 'View Profile', - 'edit-profile' => 'Edit Profile', - 'user_information' => 'User Information', - 'time_zone' => 'Time-zone', - 'phone_number' => 'Phone Number', - 'contact_information' => 'Contact Information', + 'view-profile' => 'View profile', + 'edit-profile' => 'Edit profile', + 'user_information' => 'User information', + 'time_zone' => 'Time zone', + 'phone_number' => 'Phone number', + 'contact_information' => 'Contact information', 'Profile-Updated-sucessfully' => 'Profile updated successfully.', 'User-profile-Updated-Successfully' => 'User\'s profile updated successfully.', 'User-Created-Successfully' => 'User created successfully.', @@ -947,47 +946,47 @@ return [ |----------------------------------------------- */ 'dashboard' => 'Dashboard', - 'line_chart' => 'Line Chart', + 'line_chart' => 'Line chart', 'statistics' => 'Statistics', 'opened' => 'Opened', 'resolved' => 'Resolved', 'closed' => 'Closed', 'deleted' => 'Deleted', - 'start_date' => 'Start Date', - 'end_date' => 'End Date', + 'start_date' => 'Start date', + 'end_date' => 'End date', 'filter' => 'Filter', 'report' => 'Report', 'Legend' => 'LEGENDS', 'total' => 'Total', - 'dashboard_reports' => 'Dashboard Reports', + 'dashboard_reports' => 'Dashboard reports', /* |------------------------------------------------ |User Page |------------------------------------------------ */ - 'user_credentials' => 'User Credentials', - 'user_directory' => 'User Directory', + 'user_credentials' => 'User credentials', + 'user_directory' => 'User directory', 'ban' => 'Ban', 'user' => 'User', 'users' => 'Users', - 'create_user' => 'Create User', - 'edit_user' => 'Edit User', - 'full_name' => 'Full Name', + 'create_user' => 'Create user', + 'edit_user' => 'Edit user', + 'full_name' => 'Full name', 'mobile' => 'Mobile', - 'last_login' => 'Last Login', - 'user_profile' => 'User Profile', + 'last_login' => 'Last login', + 'user_profile' => 'User profile', 'assign' => 'Assign', - 'open_tickets' => 'Open Tickets', - 'closed_tickets' => 'Closed Tickets', - 'deleted_tickets' => 'Deleted Tickets', - 'user_created_successfully' => 'User Created Successfully', - 'user_updated_successfully' => 'User Updated Successfully', - 'profile_updated_sucessfully' => 'Profile Updated sucessfully', - 'password_updated_sucessfully' => 'Password Updated sucessfully', - 'password_was_not_updated_incorrect_old_password' => 'Password was not Updated. Incorrect old password', + 'open_tickets' => 'Open tickets', + 'closed_tickets' => 'Closed tickets', + 'deleted_tickets' => 'Deleted tickets', + 'user_created_successfully' => 'User created successfully', + 'user_updated_successfully' => 'User updated successfully', + 'profile_updated_sucessfully' => 'Profile updated sucessfully', + 'password_updated_sucessfully' => 'Password updated sucessfully', + 'password_was_not_updated_incorrect_old_password' => 'Password was not updated. Incorrect old password', 'the_user_has_been_removed_from_this_organization' => 'The user has been removed from this organization', - 'user_report' => 'User Report', - 'send_password_via_email' => 'Send password via Email', + 'user_report' => 'User report', + 'send_password_via_email' => 'Send password via email', 'user_send_mail_error_on_user_creation' => 'Some error occurred while sending mail to the client. Please check email settings and try again', 'country_code' => 'Country code', /* @@ -998,22 +997,22 @@ return [ 'organizations' => 'Organizations', 'organization' => 'Organization', 'organization_list' => 'List of organizations', - 'view_organization_profile' => 'View Organization Profile', - 'create_organization' => 'Create Organization', - 'account_manager' => 'Account Manager', + 'view_organization_profile' => 'View organization profile', + 'create_organization' => 'Create organization', + 'account_manager' => 'Account manager', 'update' => 'Update', - 'please_select_an_organization' => 'Please select an Organization', + 'please_select_an_organization' => 'Please select an organization', 'please_select_an_user' => 'Please select an user', - 'organization_profile' => 'Organization Profile', - 'organization-s_head' => "Organization's Head", - 'select_department_manager' => 'Select Department Manager', - 'select_organization_manager' => 'Select Organization Manager', + 'organization_profile' => 'Organization profile', + 'organization-s_head' => "Organization's head", + 'select_department_manager' => 'Select department manager', + 'select_organization_manager' => 'Select organization manager', 'users_of' => 'Users of', - 'organization_created_successfully' => 'Organization Created Successfully', - 'organization_can_not_create' => 'Organization can not Create', - 'organization_updated_successfully' => 'Organization Updated Successfully', - 'organization_can_not_update' => 'Organization can not Update', - 'organization_deleted_successfully' => 'Organization Deleted Successfully', + 'organization_created_successfully' => 'Organization created successfully', + 'organization_can_not_create' => 'Organization can not be created', + 'organization_updated_successfully' => 'Organization updated successfully', + 'organization_can_not_update' => 'Organization can not be updated', + 'organization_deleted_successfully' => 'Organization deleted successfully', 'report_of' => 'Report of', 'ticket_of' => 'Tickets of', /* @@ -1025,59 +1024,59 @@ return [ 'ticket_id' => 'Ticket ID', 'priority' => 'Priority', 'from' => 'From', - 'last_replier' => 'Last Replier', - 'assigned_to' => 'Assigned To', - 'last_activity' => 'Last Activity', + 'last_replier' => 'Last replier', + 'assigned_to' => 'Assigned to', + 'last_activity' => 'Last activity', 'answered' => 'Answered', 'assigned' => 'Assigned', - 'create_ticket' => 'Create Ticket', + 'create_ticket' => 'Create ticket', 'tickets' => 'Tickets', 'open' => 'Open', 'Ticket_Information' => 'TICKET INFORMATION', 'Ticket_Id' => 'TICKET ID', 'User' => 'USER', 'Unassigned' => 'UNASSIGNED', - 'unassigned-tickets' => 'Unassigned Tickets', + 'unassigned-tickets' => 'Unassigned tickets', 'generate_pdf' => 'Generate PDF', - 'change_status' => 'Change Status', + 'change_status' => 'Change status', 'more' => 'More', - 'delete_ticket' => 'Delete Ticket', + 'delete_ticket' => 'Delete ticket', 'emergency' => 'Emergency', 'high' => 'High', 'medium' => 'Medium', 'low' => 'Low', - 'sla_plan' => 'SLA Plan', - 'created_date' => 'Created Date', - 'due_date' => 'Due Date', - 'last_response' => 'Last Response', + 'sla_plan' => 'SLA plan', + 'created_date' => 'Created date', + 'due_date' => 'Due date', + 'last_response' => 'Last response', 'source' => 'Source', - 'last_message' => 'Last Message', + 'last_message' => 'Last message', 'reply' => 'Reply', 'response' => 'Response', - 'reply_content' => 'Reply Content', + 'reply_content' => 'Reply content', 'attachment' => 'Attachment', - 'internal_note' => 'Internal Note', + 'internal_note' => 'Internal note', 'this_ticket_is_under_banned_user' => 'This ticket is under banned user', - 'ticket_source' => 'Ticket Source', + 'ticket_source' => 'Ticket source', 'are_you_sure_to_ban' => 'Are you sure to ban', - 'whome_do_you_want_to_assign_ticket' => 'Whome do you want to assign ticket', - 'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket', - 'add_collaborator' => 'Add Collaborator', - 'search_existing_users' => 'Search existing Users', - 'add_new_user' => 'Add new User', + 'whome_do_you_want_to_assign_ticket' => 'Whom do you want to assign ticket', + 'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this ticket', + 'add_collaborator' => 'Add collaborator', + 'search_existing_users' => 'Search existing users', + 'add_new_user' => 'Add new user', 'search_existing_users_or_add_new_users' => 'Search existing users or add new users', - 'search_by_email' => 'Search by Email', - 'list_of_collaborators_of_this_ticket' => 'List of Collaborators of this Ticket', + 'search_by_email' => 'Search by email', + 'list_of_collaborators_of_this_ticket' => 'List of collaborators of this ticket', 'submit' => 'Submit', - 'max' => 'Max', + 'max' => 'Maximum file size', 'add_cc' => 'Add CC', 'recepients' => 'Recepients', - 'select_a_canned_response' => 'Select a Canned Response', + 'select_a_canned_response' => 'Select a canned response', 'assign_to' => 'Assign to', 'detail' => 'Detail', - 'user_details' => 'User Details', - 'ticket_option' => 'Ticket Option', - 'ticket_detail' => 'Ticket Detail', + 'user_details' => 'User details', + 'ticket_option' => 'Ticket option', + 'ticket_detail' => 'Ticket detail', 'Assigned_To' => 'ASSIGNED TO', 'locked-ticket' => 'Alert! This ticket has been locked by ', 'minutes-ago' => 'minutes ago', @@ -1101,27 +1100,27 @@ return [ 'ticket_merged' => ' has been merged with this ticket.', 'no-tickets-to-merge' => 'There are no more tickets by the owner of this ticket.', 'merge-error' => 'Could not process your request try after some time.', - 'merge-success' => 'Tickets has been merged successfully.', + 'merge-success' => 'Tickets have been merged successfully.', 'merge-error2' => 'Please select ticket to merge.', - 'select-tickets-to merge' => 'select two or more tickets to merge.', + 'select-tickets-to merge' => 'Select two or more tickets to merge.', 'different-users' => 'Ticktes from different users', 'clean-up' => 'Delete forever', 'hard-delete-success-message' => 'Tickets have been deleted permanently.', 'overdue' => 'Overdue', - 'overdue-tickets' => 'Overdue Tickets', - 'change_owner_for_ticket' => 'Change Owner for Ticket', + 'overdue-tickets' => 'Overdue tickets', + 'change_owner_for_ticket' => 'Change owner for ticket', /* |------------------------------------------------ |Tools Page |------------------------------------------------ */ - 'canned_response' => 'Canned Response', - 'create_canned_response' => 'Create Canned Response', + 'canned_response' => 'Canned response', + 'create_canned_response' => 'Create canned response', 'surrender' => 'Surrender', - 'added_successfully' => 'Added Successfully', - 'updated_successfully' => 'Updated Successfully', - 'user_deleted_successfully' => 'User Deleted Successfully', + 'added_successfully' => 'Added successfully', + 'updated_successfully' => 'Updated successfully', + 'user_deleted_successfully' => 'User deleted successfully', 'view' => 'View', /* |----------------------------------------------- @@ -1129,65 +1128,65 @@ return [ |----------------------------------------------- */ 'copyright' => 'Copyright', - 'all_rights_reserved' => 'All right Reserved', + 'all_rights_reserved' => 'All rights reserved', 'powered_by' => 'Powered by', /* |------------------------------------------------ |Guest-User Page |------------------------------------------------ */ - 'issue_summary' => 'Issue Summary', + 'issue_summary' => 'Issue summary', 'contact' => 'Contact', - 'issue_details' => 'Issue Details', - 'contact_informations' => 'Contact Informations', - 'contact_details' => 'Contact Details', + 'issue_details' => 'Issue details', + 'contact_informations' => 'Contact informations', + 'contact_details' => 'Contact details', 'role' => 'Role', 'ext' => 'EXT', - 'profile_pic' => 'Profile Picture', - 'agent_sign' => 'Agent Signature', + 'profile_pic' => 'Profile picture', + 'agent_sign' => 'Agent signature', 'inactive' => 'Inactive', 'male' => 'Male', 'female' => 'Female', - 'old_password' => 'Old Password', - 'new_password' => 'New Password', - 'confirm_password' => 'Confirm Password', + 'old_password' => 'Old password', + 'new_password' => 'New password', + 'confirm_password' => 'Confirm password', 'gender' => 'Gender', - 'ticket_number' => 'Ticket Number', + 'ticket_number' => 'Ticket number', 'content' => 'Content', - 'edit_template' => 'Edit Template', - 'edit_status' => 'Edit Status', - 'create_status' => 'Create Status', - 'edit_details' => 'Edit Details', - 'edit_templates' => 'Edit Templates', - 'activate_this_set' => 'Activate This Set', + 'edit_template' => 'Edit template', + 'edit_status' => 'Edit status', + 'create_status' => 'Create status', + 'edit_details' => 'Edit details', + 'edit_templates' => 'Edit templates', + 'activate_this_set' => 'Activate this set', 'show' => 'Show', - 'no_notification_available' => 'No Notification Available', + 'no_notification_available' => 'No notification available', //auto-close workflow 'close-msg1' => 'The number of days to after which the tickets will be auto-closed.', 'no_of_days' => 'No of days', 'close-msg2' => 'Enable auto-close workflow?', - 'enable_workflow' => 'Enable Workflow', - 'send_email_to_user' => 'Send Email to user', + 'enable_workflow' => 'Enable workflow', + 'send_email_to_user' => 'Send email to user', 'close-msg3' => 'Select a status to choose on closing the ticket.', - 'close-msg4' => 'Send email to user on auto-closing the ticket?.', - 'edit_status' => 'Edit Status', - 'list_of_status' => 'List of Status', - 'status_settings' => 'Status Settings', + 'close-msg4' => 'Send email to user on auto-closing the ticket?', + 'edit_status' => 'Edit status', + 'list_of_status' => 'List of status', + 'status_settings' => 'Status settings', 'icon_class' => 'Icon class', - 'close_ticket_workflow' => 'Close Ticket Workflow', - 'ratings_settings' => 'Ratings Settings', + 'close_ticket_workflow' => 'Close ticket workflow', + 'ratings_settings' => 'Ratings settings', 'notification' => 'Notification', - 'status_has_been_updated_successfully' => 'Status has been updated Successfully', - 'status_has_been_created_successfully' => 'Status has been created Successfully', + 'status_has_been_updated_successfully' => 'Status has been updated successfully', + 'status_has_been_created_successfully' => 'Status has been created successfully', 'status_has_been_deleted' => 'Status has been deleted', 'you_cannot_delete_this_status' => 'You cannot delete this status', - 'you_have_deleted_all_the_read_notifications' => 'You have deleted all the read Notifications', + 'you_have_deleted_all_the_read_notifications' => 'You have deleted all the read notifications', 'you_have_deleted_all_the_notification_records_since' => 'You have deleted all the notification records since ', - 'ratings_updated_successfully' => 'Ratings updated Successfully', + 'ratings_updated_successfully' => 'Ratings updated successfully', 'ratings_can_not_be_created' => 'Ratings can not be created', 'successfully_created_this_rating' => 'Successfully created this rating', - 'rating_deleted_successfully' => 'Rating deleted Successfully', + 'rating_deleted_successfully' => 'Rating deleted successfully', //status msg 'status_msg1' => 'If you choose YES an email notification will be sent to the user.', @@ -1201,45 +1200,45 @@ return [ 'rating_restrict' => 'Restrict rating to a department', 'rating_change' => 'Allow user to change the rating?', 'security_msg1' => 'The message to display when a user (host) has been locked out.', - 'security_msg2' => 'The number of login attempts a user has before their host/user or computer is locked out of the system. Set to 0 to record bad login attempts without locking out the host/user..', + 'security_msg2' => 'The number of login attempts a user has before their host/user or computer is locked out of the system. Set to 0 to record bad login attempts without locking out the host/user.', 'security_msg3' => 'The length of minutes a host or user will be banned from this site after hitting the limit of bad logins.', - 'max_attempt' => 'Max Login Attempts Per Host/User', + 'max_attempt' => 'Max login attempts per host/user', 'rating-msg1' => 'The maximum rating that can be given. For example, if 5 is selected, the lowest possible rating will be 1 and the highest 5.', - 'enter_no_of_days' => 'Enter No of days', - 'template-types' => 'Template Types', - 'close-workflow' => 'Close Ticket Workflow', + 'enter_no_of_days' => 'Enter no of days', + 'template-types' => 'Template types', + 'close-workflow' => 'Close ticket workflow', 'template' => 'Template', - 'rating_label' => 'Rating Label', - 'display_order' => 'Display Order', - 'rating_scale' => 'Rating Scale', - 'rating_area' => 'Rating Area', + 'rating_label' => 'Rating label', + 'display_order' => 'Display order', + 'rating_scale' => 'Rating scale', + 'rating_area' => 'Rating area', 'modify' => 'Modify', - 'rating_name' => 'Rating Name', - 'add_user_to_this_organization' => 'Add User to this Organization', - 'Tickets_of' => 'Tickets Of', + 'rating_name' => 'Rating name', + 'add_user_to_this_organization' => 'Add user to this organization', + 'Tickets_of' => 'Tickets of', 'security' => 'Security', - 'security_settings' => 'Security Settings', + 'security_settings' => 'Security settings', 'lockouts' => 'Lockouts', - 'security_settings_saved_successfully' => 'Security Settings saved Successfully', - 'manage_status' => 'Manage Status', + 'security_settings_saved_successfully' => 'Security settings saved successfully', + 'manage_status' => 'Manage status', 'notifications' => 'Notifications', - 'auto_close_workflow' => 'Auto-close Workflow', - 'close_ticket_workflow_settings' => 'Close ticket workflow Settings', - 'successfully_saved_your_settings' => 'Successfully saved your Settings', + 'auto_close_workflow' => 'Auto-close workflow', + 'close_ticket_workflow_settings' => 'Close ticket workflow settings', + 'successfully_saved_your_settings' => 'Successfully saved your settings', /* |------------------------------------------------ | Notification Settings Pages |------------------------------------------------ */ - 'notification_settings' => 'Notification Settings', - 'delete_noti' => 'Delete All read notification?', + 'notification_settings' => 'Notification settings', + 'delete_noti' => 'Delete all read notification?', 'noti_msg1' => 'Days to delete notification logs', - 'noti_msg2' => 'You can enter the no of days of database logs to be deleted and the history of notifications will be deleted since the day specified.', - 'del_all_read' => 'Delete All Read', + 'noti_msg2' => 'You can enter the number of days of database logs to be deleted and the history of notifications will be deleted since the day specified.', + 'del_all_read' => 'Delete all read', 'You_have_deleted_all_the_read_notifications' => 'You have deleted all the read notifications', 'view_all_notifications' => 'View all notifications', /* @@ -1247,64 +1246,64 @@ return [ | Error Pages |------------------------------------------------ */ - 'not_found' => 'Not Found', + 'not_found' => 'Not found', 'oops_page_not_found' => 'Oops! Page not found', 'we_could_not_find_the_page_you_were_looking_for' => 'We could not find the page you were looking for', - 'internal_server_error' => 'Internal server Error', + 'internal_server_error' => 'Internal server error', 'be_right_back' => 'Be right back', 'sorry' => 'Sorry', 'we_are_working_on_it' => 'We are working on it', 'category' => 'Category', - 'addcategory' => 'Add Category', - 'allcategory' => 'All Category', + 'addcategory' => 'Add category', + 'allcategory' => 'All category', 'article' => 'Article', 'articles' => 'Articles', - 'addarticle' => 'Add Article', - 'allarticle' => 'All Articles', + 'addarticle' => 'Add article', + 'allarticle' => 'All articles', 'pages' => 'Pages', - 'addpages' => 'Add Pages', - 'allpages' => 'All Pages', + 'addpages' => 'Add pages', + 'allpages' => 'All pages', 'widgets' => 'Widgets', - 'widget-settings' => 'Widget Settings', + 'widget-settings' => 'Widget settings', 'footer1' => 'Footer 1', 'footer2' => 'Footer 2', 'footer3' => 'Footer 3', 'footer4' => 'Footer 4', - 'sidewidget1' => 'Side Widget 1', - 'sidewidget2' => 'Side Widget 2', + 'sidewidget1' => 'Side widget 1', + 'sidewidget2' => 'Side widget 2', 'comments' => 'Comments', 'comments-list' => 'List of comments', 'settings' => 'Settings', 'parent' => 'Parent', 'description' => 'Description', - 'enter_the_description' => 'Enter the Description', + 'enter_the_description' => 'Enter the description', 'publish' => 'Publish', - 'publish_immediately' => 'Publish Immediately', + 'publish_immediately' => 'Publish immediately', 'published' => 'Published', 'draft' => 'Draft', - 'create_a_category' => 'Create a Category', + 'create_a_category' => 'Create a category', 'add' => 'Add', 'social' => 'Social', 'social-widget-settings' => 'Social widget settings', 'comment' => 'Comment', - 'not_published' => 'Not Published', + 'not_published' => 'Not published', 'numberofelementstodisplay' => 'Number of elements to display', //====================================== 'language' => 'Language', 'save' => 'Save', 'create' => 'Create', - 'dateformat' => 'Date Format', + 'dateformat' => 'Date format', 'slug' => 'Slug', 'read_more' => 'Read more', - 'view_all' => 'View All', + 'view_all' => 'View all', 'categories' => 'Categories', 'need_more_support' => 'Need more support', 'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'If you did not find an answer, please raise a ticket describing the issue', 'have_a_question?_type_your_search_term_here' => 'Have a question? Type your search term here...', 'search' => 'Search', 'frequently_asked_questions' => 'Frequently Asked Questions', - 'leave_a_reply' => 'Leave a Reply', - 'post_message' => 'Post Message', + 'leave_a_reply' => 'Leave a reply', + 'post_message' => 'Post message', /* |-------------------------------------------------------------------------------------- | Client Panel [English(en)] @@ -1315,59 +1314,59 @@ return [ | */ 'home' => 'Home', - 'submit_a_ticket' => 'Submit A Ticket', - 'my_profile' => 'My Profile', + 'submit_a_ticket' => 'Submit a ticket', + 'my_profile' => 'My profile', 'log_out' => 'Logout', - 'forgot_password' => 'Forgot Password', - 'create_account' => 'Create Account', + 'forgot_password' => 'Forgot password', + 'create_account' => 'Create account', 'you_are_here' => 'You are here', - 'have_a_ticket' => 'Have a Ticket', - 'check_ticket_status' => 'Check Ticket status', - 'choose_a_help_topic' => 'Choose a Help Topic', - 'ticket_status' => 'Ticket Status', - 'post_comment' => 'Post Comment', + 'have_a_ticket' => 'Have a ticket', + 'check_ticket_status' => 'Check ticket status', + 'choose_a_help_topic' => 'Choose a help topic', + 'ticket_status' => 'Ticket status', + 'post_comment' => 'Post comment', 'plugin' => 'Plugin', - 'edit_profile' => 'Edit Profile', + 'edit_profile' => 'Edit profile', 'you_are_here' => 'You are here', 'Send' => 'SEND', - 'no_article' => 'No Article', - 'profile_settings' => 'Profile Settings', + 'no_article' => 'No article', + 'profile_settings' => 'Profile settings', 'please_fill_all_required_feilds' => 'Please fill all required feilds.', 'successfully_replied' => 'Successfully replied', 'please_fill_some_data' => 'Please fill some data!', - 'profile_updated_sucessfully' => 'Profile Updated sucessfully', - 'password_updated_sucessfully' => 'Password Updated sucessfully', - 'password_was_not_updated_incorrect_old_password' => 'Password was not Updated. Incorrect old password', - 'there_is_no_such_ticket_number' => 'There is no such Ticket Number', - "email_didn't_match_with_ticket_number" => "Email didn't match with Ticket Number", - 'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => 'We have sent you a link by Email. Please click on that link to view ticket', + 'profile_updated_sucessfully' => 'Profile updated sucessfully', + 'password_updated_sucessfully' => 'Password updated sucessfully', + 'password_was_not_updated_incorrect_old_password' => 'Password was not updated. Incorrect old password', + 'there_is_no_such_ticket_number' => 'There is no such ticket number', + "email_didn't_match_with_ticket_number" => "Email didn't match with ticket number", + 'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => 'We have sent you a link by email. Please click on that link to view ticket', 'no_records_on_publish_time' => 'No records on publish time', - 'your_details_send_to_system' => 'Your details send to System', - 'your_details_can_not_send_to_system' => 'Your details can not send to System', + 'your_details_send_to_system' => 'Your details send to the system', + 'your_details_can_not_send_to_system' => 'Your details can not be sent to the system', 'your_comment_posted' => 'Your comment posted', 'sorry_not_processed' => 'Sorry not processed', - 'profile_updated_sucessfully' => 'Profile Updated sucessfully', - 'password_was_not_updated' => 'Password was not Updated', - 'sorry_your_ticket_token_has_expired_please_try_to_resend_the_ticket_link_request' => 'Sorry your Ticket token has Expired! Please try to resend the Ticket link request', - 'sorry_you_are_not_allowed_token_expired' => 'Sorry you are not allowed. Token Expired!', + 'profile_updated_sucessfully' => 'Profile updated sucessfully', + 'password_was_not_updated' => 'Password was not updated', + 'sorry_your_ticket_token_has_expired_please_try_to_resend_the_ticket_link_request' => 'Sorry your ticket token has expired! Please try to resend the ticket link request', + 'sorry_you_are_not_allowed_token_expired' => 'Sorry you are not allowed. Token has expired!', 'thank_you_for_your_rating' => 'Thank you for your rating!', 'your_ticket_has_been' => 'Your ticket has been', - 'failed_to_send_email_contact_administrator' => 'Email sending failed. Please contact system Administrator', + 'failed_to_send_email_contact_administrator' => 'Email sending failed. Please contact system administrator', /* * |--------------------------------------------------------------------------------------- - |Api settings + |API settings * |---------------------------------------------------------------------------------- - * |The following lanuage line used to get english traslation of api settings in admin panel + * |The following lanuage line used to get english traslation of API settings in admin panel * | * | */ 'webhooks' => 'Webhooks', - 'enter_url_to_send_ticket_details' => 'Enter the url to send the ticket details', - 'api' => 'Api', - 'api_key' => 'Api Key', - 'api_key_mandatory' => 'Api key mandatory', - 'api_configurations' => 'Api Configurations', + 'enter_url_to_send_ticket_details' => 'Enter the URL to send the ticket details', + 'API' => 'API', + 'api_key' => 'API key', + 'api_key_mandatory' => 'API key mandatory', + 'api_configurations' => 'API configurations', 'generate_key' => 'Generate key', 'api_settings' => 'API settings', /* @@ -1376,12 +1375,12 @@ return [ *-------------------------------------------------------------------------- * */ - 'error-debug' => 'Error logs and Debugging', + 'error-debug' => 'Error logs and debugging', 'debug-options' => 'Debugging options', 'view-logs' => 'View error logs', 'not-authorised-error-debug' => 'You are not authorised to access the URL', 'error-debug-settings' => 'Error and debugging settings', - 'debugging' => 'Debugging Mode', + 'debugging' => 'Debugging mode', 'bugsnag-debugging' => 'Send app crash reports to help Ladybird improve Faveo', 'error-debug-settings-saved-message' => 'Your error and debugging settings have been saved successfully', 'error-debug-settings-error-message' => 'You have not made any change in the settings.', @@ -1390,10 +1389,10 @@ return [ *Latest update 16-06-2016 *----------------------------------------------------------------------------------- */ - 'that_email_is not_available_in_this_system' => 'That Email is not available in this System', - 'use_subject' => 'Use Subject', + 'that_email_is not_available_in_this_system' => 'That email is not available in this system', + 'use_subject' => 'Use subject', 'reopen' => 'Reopen', - 'invalid_attempt' => 'Invalid Attempt', + 'invalid_attempt' => 'Invalid attempt', /**-------------------------------------------------------------------------------------------- * Attachment Updated From 684b8dbdbfcb6893746bbc737be2d97a98fb3393 Mon Sep 17 00:00:00 2001 From: Fraser Murray Date: Mon, 10 Oct 2016 11:07:09 +0100 Subject: [PATCH 2/2] Changed staffs to staff --- resources/lang/en/lang.php | Bin 92432 -> 92432 bytes 1 file changed, 0 insertions(+), 0 deletions(-) diff --git a/resources/lang/en/lang.php b/resources/lang/en/lang.php index 08f647544fe1281ce0fbe7ba91c5c10e3bdaf5bb..06f41a5fdff03a59510994433645826d5003af72 100644 GIT binary patch delta 19 acmbPmiFE=HEo5ZaxNyd*%~q?g?F9f@jS0X2 delta 24 fcmbPmiFE=HEu1V}Id8KA