Apply fixes from StyleCI
This commit is contained in:
@@ -73,6 +73,7 @@ class CannedController extends Controller
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*
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* @param type CannedRequest $request
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* @param type Canned $canned
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*
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* @return type Redirect
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*/
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public function store(CannedRequest $request, Canned $canned)
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@@ -94,8 +95,9 @@ class CannedController extends Controller
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/**
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* Show the form for editing the Canned Response.
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*
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* @param type $id
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* @param type $id
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* @param type Canned $canned
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*
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* @return type View
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*/
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public function edit($id, Canned $canned)
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@@ -113,9 +115,10 @@ class CannedController extends Controller
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/**
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* Update the Canned Response in database.
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*
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* @param type $id
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* @param type $id
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* @param type CannedUpdateRequest $request
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* @param type Canned $canned
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*
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* @return type Redirect
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*/
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public function update($id, CannedUpdateRequest $request, Canned $canned)
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@@ -139,8 +142,9 @@ class CannedController extends Controller
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/**
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* Delete the Canned Response from storage.
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*
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* @param type $id
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* @param type $id
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* @param type Canned $canned
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*
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* @return type Redirect
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*/
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public function destroy($id, Canned $canned)
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@@ -162,7 +166,8 @@ class CannedController extends Controller
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/**
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* Fetch Canned Response in the ticket detail page.
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*
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* @param type $id
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* @param type $id
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*
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* @return type json
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*/
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public function get_canned($id)
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@@ -39,6 +39,7 @@ class FilterController extends Controller
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* @category constructor function
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*
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* @param Array/Object $request
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*
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* @return null
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*/
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public function __construct(Request $req)
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@@ -52,6 +53,7 @@ class FilterController extends Controller
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* @category function to handle ticket table/filteration request and build tables
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*
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* @param Array/Object $request
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*
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* @return json response //build by getTable() function in TicketController
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*/
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public function getFilter(Request $request)
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@@ -140,7 +142,8 @@ class FilterController extends Controller
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/**
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* @category function to check of all the parameters passed to the URL are correct or not
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*
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* @param array $inputs
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* @param array $inputs
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*
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* @return bool true/false
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*/
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public function checkRequestIsCorrect($table, $inputs)
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@@ -171,7 +174,7 @@ class FilterController extends Controller
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}
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ksort($inputs);
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foreach ($inputs as $key => $input) {
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if (! in_array($key, $available_options)) {
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if (!in_array($key, $available_options)) {
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// dd('here '.$key);
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$table = $table->where('tickets.id', '=', null);
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} else {
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@@ -185,7 +188,8 @@ class FilterController extends Controller
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/**
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* @category function to filter tickets based on user input requests
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*
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* @param string $input, $value, $table
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* @param string $input, $value, $table
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*
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* @return builder $table
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*/
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public function filterByInputs($input, $value, $table, $is_mytickets)
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@@ -354,7 +358,8 @@ class FilterController extends Controller
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/**
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* @category function to filter the tickets based on show value in the request
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*
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* @param array $value(), builder object $table
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* @param array $value(), builder object $table
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*
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* @return builder object $table
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*/
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public function showPage($value, $table)
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@@ -431,7 +436,7 @@ class FilterController extends Controller
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/**
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* @category function to filter tickets builder based on agent/admin departments
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*
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* @param array $value //requested department, $table
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* @param array $value //requested department, $table
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*
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* @var array
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*
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@@ -461,7 +466,7 @@ class FilterController extends Controller
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/**
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* @category function to return department ids and access right of departments for agents
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*
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* @param array $departments
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* @param array $departments
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*
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* @var array
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*
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@@ -485,7 +490,7 @@ class FilterController extends Controller
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/**
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* @category function to filter and return ticket query builder based on priority
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*
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* @param array $priority, builder $table
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* @param array $priority, builder $table
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*
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* @var array
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*
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@@ -578,7 +583,7 @@ class FilterController extends Controller
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/**
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* @category function to filter table for various date option like created, last modified, duo date and overdue
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*
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* @param string $type (to check type of filter to apply on date), string $value for filters, builder $table
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* @param string $type (to check type of filter to apply on date), string $value for filters, builder $table
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*
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* @var array [start and end dates]
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*
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@@ -620,7 +625,7 @@ class FilterController extends Controller
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/**
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* @category function to get start and end date to apply date filter
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*
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* @param string $value
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* @param string $value
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*
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* @var date string, date string
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*
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@@ -867,7 +872,7 @@ class FilterController extends Controller
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* @category function to apply date filters in table builder after
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* getting start and end date based on the type of date filter
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*
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* @param array $dates, builder $table, $column (type of filter based on which column is being chosen), $value
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* @param array $dates, builder $table, $column (type of filter based on which column is being chosen), $value
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*
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* @var string (name of column), array
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*
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@@ -901,7 +906,7 @@ class FilterController extends Controller
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/**
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* @category function to filter ticket by source of creation
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*
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* @param array $name of source, builder $table
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* @param array $name of source, builder $table
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*
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* @var array
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*
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@@ -922,7 +927,8 @@ class FilterController extends Controller
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*
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* @category function to get array of status to filter tickets
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*
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* @param string $status
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* @param string $status
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*
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* @return array $status_array
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*/
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// public function getStatusArray($status)
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@@ -968,6 +974,7 @@ class FilterController extends Controller
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* @category function to filter table builder based on requested status
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*
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* @param string array $status_array, builder $table
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*
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* @return builder $table
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*/
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public function filterByStatus($status_array, $table)
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@@ -983,7 +990,8 @@ class FilterController extends Controller
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/**
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* @category function to format and return user tickets
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*
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* @param string $segment
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* @param string $segment
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*
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* @return builder
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*/
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public function formatUserTickets($segment)
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@@ -1029,6 +1037,7 @@ class FilterController extends Controller
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* @category function to filter results on basis of last replier
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*
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* @param string array $value, builder $ticket
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*
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* @return builder
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*/
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public function filterByLastResponder($value, $tickets)
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@@ -1066,7 +1075,8 @@ class FilterController extends Controller
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/**
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* @category function to apply help topic filter
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*
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* @param array $value, object $table
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* @param array $value, object $table
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*
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* @return builder
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*/
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public function filterByHelpTopic($value, $table)
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@@ -1080,8 +1090,9 @@ class FilterController extends Controller
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* @category function to return builder for show filter after checking if input
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* request has status or not
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*
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* @param bool $has_status(if request has status filter values or not),
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* @param bool $has_status(if request has status filter values or not),
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* Object $table, string $status(basic pupose if status)
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*
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* @return object $table;
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*/
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public function returnShowPageWithStatus($has_status, $table, $status)
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@@ -316,6 +316,7 @@ class FilterControllerOld extends Controller
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*@category function to format and return user tickets
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*
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*@param string $segment
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*
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*@return builder
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*/
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public function formatUserTickets($segment)
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@@ -17,7 +17,8 @@ class ImapMail extends Mailbox
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* This function uses imap_search() to perform a search on the mailbox currently opened in the given IMAP stream.
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* For example, to match all unanswered mails sent by Mom, you'd use: "UNANSWERED FROM mom".
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*
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* @param string $criteria See http://php.net/imap_search for a complete list of available criteria
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* @param string $criteria See http://php.net/imap_search for a complete list of available criteria
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*
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* @return array mailsIds (or empty array)
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*/
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public function searchMailbox($criteria = 'ALL')
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@@ -58,7 +58,8 @@ class MailController extends Controller
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/**
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* separate reply.
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*
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* @param type $body
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* @param type $body
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*
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* @return type string
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*/
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public function separate_reply($body)
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@@ -70,13 +71,14 @@ class MailController extends Controller
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}
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/**
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* @param object $email
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* @param object $email
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*
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* @return int
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*/
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public function priority($email)
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{
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$priority = $email->priority;
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if (! $priority) {
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if (!$priority) {
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$priority = $this->ticketController()->getSystemDefaultPriority();
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}
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@@ -86,13 +88,14 @@ class MailController extends Controller
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/**
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* get department.
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*
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* @param object $email
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* @param object $email
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*
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* @return int
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*/
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public function department($email)
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{
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$department = $email->department;
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if (! $department) {
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if (!$department) {
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$department = $this->ticketController()->getSystemDefaultDepartment();
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}
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@@ -102,14 +105,15 @@ class MailController extends Controller
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/**
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* get help topic.
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*
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* @param object $email
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* @param object $email
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*
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* @return int
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*/
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public function helptopic($email)
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{
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//dd($email);
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$helptopic = $email->help_topic;
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if (! $helptopic) {
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if (!$helptopic) {
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$helptopic = $this->ticketController()->getSystemDefaultHelpTopic();
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}
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@@ -119,7 +123,8 @@ class MailController extends Controller
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/**
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* get sla.
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*
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* @param object $email
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* @param object $email
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*
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* @return int
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*/
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public function sla($email)
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@@ -129,7 +134,7 @@ class MailController extends Controller
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if ($help) {
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$sla = $help->sla_plan;
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}
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if (! $sla) {
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if (!$sla) {
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$sla = $this->ticketController()->getSystemDefaultSla();
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}
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@@ -185,17 +190,17 @@ class MailController extends Controller
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public function getMessageContent($message, $email)
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{
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$body = $message->getMessageBody(true);
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if (! $body) {
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if (!$body) {
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$body = $message->getMessageBody();
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}
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$body = $this->separateReply($body);
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$subject = $message->getSubject();
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$address = $message->getAddresses('reply-to');
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if (! $address) {
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if (!$address) {
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$address = $message->getAddresses('from');
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}
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$collaborators = $this->collaburators($message, $email);
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$attachments = (! $message->getAttachments()) ? [] : $message->getAttachments();
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$attachments = (!$message->getAttachments()) ? [] : $message->getAttachments();
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//dd(['body' => $body, 'subject' => $subject, 'address' => $address, 'cc' => $collaborator, 'attachments' => $attachments]);
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$this->workflow($address, $subject, $body, $collaborators, $attachments, $email);
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}
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@@ -341,7 +346,8 @@ class MailController extends Controller
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/**
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* function to load data.
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*
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* @param type $id
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* @param type $id
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*
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* @return type file
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*/
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public function get_data($id)
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@@ -365,7 +371,8 @@ class MailController extends Controller
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/**
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* separate reply.
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*
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* @param type $body
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* @param type $body
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*
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* @return type string
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*/
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public function separateReply($body)
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|
@@ -71,6 +71,7 @@ class NotificationController extends Controller
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* Admin Notification/Report.
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*
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* @param company
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*
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* @return mail
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* */
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public function send_notification_to_admin($company)
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@@ -85,13 +86,13 @@ class NotificationController extends Controller
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$contents = $view->render();
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$from = $this->PhpMailController->mailfrom('1', '0');
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$to = [
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'name' => $user_name,
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'name' => $user_name,
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'email' => $email,
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];
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$message = [
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'subject' => 'Daily Report',
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'subject' => 'Daily Report',
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'scenario' => null,
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'body' => $contents,
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'body' => $contents,
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];
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return $this->PhpMailController->sendEmail($from, $to, $message);
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@@ -119,13 +120,13 @@ class NotificationController extends Controller
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$contents = $view->render();
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$from = $this->PhpMailController->mailfrom('1', '0');
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$to = [
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'name' => $user_name,
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'name' => $user_name,
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'email' => $email,
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];
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$message = [
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'subject' => 'Daily Report',
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'subject' => 'Daily Report',
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'scenario' => null,
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'body' => $contents,
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'body' => $contents,
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];
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return $this->PhpMailController->sendEmail($from, $to, $message);
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@@ -155,13 +156,13 @@ class NotificationController extends Controller
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$contents = $view->render();
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$from = $this->PhpMailController->mailfrom('1', '0');
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$to = [
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'name' => $user_name,
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'name' => $user_name,
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'email' => $email,
|
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];
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$message = [
|
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'subject' => 'Daily Report',
|
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'subject' => 'Daily Report',
|
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'scenario' => null,
|
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'body' => $contents,
|
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'body' => $contents,
|
||||
];
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return $this->PhpMailController->sendEmail($from, $to, $message);
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@@ -187,13 +188,13 @@ class NotificationController extends Controller
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$contents = $view->render();
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$from = $this->PhpMailController->mailfrom('1', '0');
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$to = [
|
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'name' => $user_name,
|
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'name' => $user_name,
|
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'email' => $email,
|
||||
];
|
||||
$message = [
|
||||
'subject' => 'Daily Report',
|
||||
'subject' => 'Daily Report',
|
||||
'scenario' => null,
|
||||
'body' => $contents,
|
||||
'body' => $contents,
|
||||
];
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|
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return $this->PhpMailController->sendEmail($from, $to, $message);
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|
@@ -48,6 +48,7 @@ class OrganizationController extends Controller
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* Display a listing of the resource.
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*
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* @param type Organization $org
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||||
*
|
||||
* @return type Response
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||||
*/
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||||
public function index()
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@@ -142,6 +143,7 @@ class OrganizationController extends Controller
|
||||
*
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||||
* @param type Organization $org
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||||
* @param type OrganizationRequest $request
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||||
*
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||||
* @return type Redirect
|
||||
*/
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||||
public function store(Organization $org, OrganizationRequest $request)
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@@ -165,8 +167,9 @@ class OrganizationController extends Controller
|
||||
/**
|
||||
* Display the specified organization.
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*
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||||
* @param type $id
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||||
* @param type $id
|
||||
* @param type Organization $org
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||||
*
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||||
* @return type view
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||||
*/
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public function show($id, Organization $org)
|
||||
@@ -184,8 +187,9 @@ class OrganizationController extends Controller
|
||||
/**
|
||||
* Show the form for editing the specified organization.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Organization $org
|
||||
*
|
||||
* @return type view
|
||||
*/
|
||||
public function edit($id, Organization $org)
|
||||
@@ -203,9 +207,10 @@ class OrganizationController extends Controller
|
||||
/**
|
||||
* Update the specified organization in storage.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Organization $org
|
||||
* @param type OrganizationUpdate $request
|
||||
*
|
||||
* @return type Redirect
|
||||
*/
|
||||
public function update($id, Organization $org, OrganizationUpdate $request)
|
||||
@@ -233,6 +238,7 @@ class OrganizationController extends Controller
|
||||
* Delete a specified organization from storage.
|
||||
*
|
||||
* @param type int $id
|
||||
*
|
||||
* @return type Redirect
|
||||
*/
|
||||
public function destroy($id, Organization $org, User_org $user_org)
|
||||
@@ -258,7 +264,8 @@ class OrganizationController extends Controller
|
||||
/**
|
||||
* Soring an organization head.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type boolean
|
||||
*/
|
||||
public function Head_Org($id)
|
||||
@@ -277,9 +284,10 @@ class OrganizationController extends Controller
|
||||
/**
|
||||
* get the report of organizations.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $date111
|
||||
* @param type $date122
|
||||
* @param type $id
|
||||
* @param type $date111
|
||||
* @param type $date122
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function orgChartData($id, $date111 = '', $date122 = '')
|
||||
|
@@ -53,9 +53,9 @@ class ReportController extends Controller
|
||||
/**
|
||||
* function to get help_topic graph.
|
||||
*
|
||||
* @param type $date111
|
||||
* @param type $date122
|
||||
* @param type $helptopic
|
||||
* @param type $date111
|
||||
* @param type $date122
|
||||
* @param type $helptopic
|
||||
*/
|
||||
public function chartdataHelptopic(Request $request, $date111 = '', $date122 = '', $helptopic = '')
|
||||
{
|
||||
|
@@ -92,6 +92,7 @@ class TicketController extends Controller
|
||||
* Save the data of new ticket and show the New ticket page with result.
|
||||
*
|
||||
* @param type CreateTicketRequest $request
|
||||
*
|
||||
* @return type response
|
||||
*/
|
||||
public function post_newticket(CreateTicketRequest $request, CountryCode $code, $api = false)
|
||||
@@ -132,8 +133,8 @@ class TicketController extends Controller
|
||||
$geoipcode = $code->where('iso', '=', $location->iso_code)->first();
|
||||
if ($phonecode == null) {
|
||||
$data = [
|
||||
'fails' => Lang::get('lang.country-code-required-error'),
|
||||
'phonecode' => $geoipcode->phonecode,
|
||||
'fails' => Lang::get('lang.country-code-required-error'),
|
||||
'phonecode' => $geoipcode->phonecode,
|
||||
'country_code_error' => 1,
|
||||
];
|
||||
if ($api != false) {
|
||||
@@ -143,10 +144,10 @@ class TicketController extends Controller
|
||||
return Redirect()->back()->with($data)->withInput($request->except('password'));
|
||||
} else {
|
||||
$code = CountryCode::select('phonecode')->where('phonecode', '=', $phonecode)->get();
|
||||
if (! count($code)) {
|
||||
if (!count($code)) {
|
||||
$data = [
|
||||
'fails' => Lang::get('lang.incorrect-country-code-error'),
|
||||
'phonecode' => $geoipcode->phonecode,
|
||||
'fails' => Lang::get('lang.incorrect-country-code-error'),
|
||||
'phonecode' => $geoipcode->phonecode,
|
||||
'country_code_error' => 1,
|
||||
];
|
||||
if ($api != false) {
|
||||
@@ -195,7 +196,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Shows the ticket thread details.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type response
|
||||
*/
|
||||
public function thread($id)
|
||||
@@ -240,7 +242,7 @@ class TicketController extends Controller
|
||||
{
|
||||
$size = 0;
|
||||
$files = Input::file('attachment');
|
||||
if (! $files) {
|
||||
if (!$files) {
|
||||
return $size;
|
||||
}
|
||||
if (count($files) > 0) {
|
||||
@@ -270,6 +272,7 @@ class TicketController extends Controller
|
||||
*
|
||||
* @param type Ticket_Thread $thread
|
||||
* @param type TicketRequest $request
|
||||
*
|
||||
* @return type bool
|
||||
*/
|
||||
public function reply(Ticket_Thread $thread, Request $request, Ticket_attachments $ta, $mail = true, $system_reply = true, $user_id = '')
|
||||
@@ -373,7 +376,7 @@ class TicketController extends Controller
|
||||
$ticket_number = $tickets->ticket_number;
|
||||
$company = $this->company();
|
||||
$username = $ticket_user->first_name;
|
||||
if (! empty(Auth::user()->agent_sign)) {
|
||||
if (!empty(Auth::user()->agent_sign)) {
|
||||
$agentsign = Auth::user()->agent_sign;
|
||||
} else {
|
||||
$agentsign = null;
|
||||
@@ -388,10 +391,10 @@ class TicketController extends Controller
|
||||
}
|
||||
$data = [
|
||||
'ticket_id' => $request->input('ticket_ID'),
|
||||
'u_id' => $u_id,
|
||||
'body' => $request->input('reply_content'),
|
||||
'u_id' => $u_id,
|
||||
'body' => $request->input('reply_content'),
|
||||
];
|
||||
if (! $request->has('do-not-send')) {
|
||||
if (!$request->has('do-not-send')) {
|
||||
\Event::fire('Reply-Ticket', [$data]);
|
||||
}
|
||||
// sending attachments via php mail function
|
||||
@@ -400,7 +403,7 @@ class TicketController extends Controller
|
||||
$line = '---Reply above this line---<br><br>';
|
||||
$collaborators = Ticket_Collaborator::where('ticket_id', '=', $ticket_id)->get();
|
||||
$emails = Emails::where('department', '=', $tickets->dept_id)->first();
|
||||
if (! $email) {
|
||||
if (!$email) {
|
||||
$mail = false;
|
||||
}
|
||||
|
||||
@@ -412,16 +415,16 @@ class TicketController extends Controller
|
||||
$from = $this->PhpMailController->mailfrom('0', $tickets->dept_id),
|
||||
$to = ['name' => $user_name, 'email' => $email, 'cc' => $collaborators],
|
||||
$message = [
|
||||
'subject' => $ticket_subject.'[#'.$ticket_number.']',
|
||||
'body' => $line.$request->input('reply_content'),
|
||||
'scenario' => 'ticket-reply',
|
||||
'subject' => $ticket_subject.'[#'.$ticket_number.']',
|
||||
'body' => $line.$request->input('reply_content'),
|
||||
'scenario' => 'ticket-reply',
|
||||
'attachments' => $attachment_files,
|
||||
],
|
||||
$template_variables = [
|
||||
'ticket_number' => $ticket_number,
|
||||
'user' => $username,
|
||||
'agent_sign' => $agentsign,
|
||||
'system_link' => $link,
|
||||
'user' => $username,
|
||||
'agent_sign' => $agentsign,
|
||||
'system_link' => $link,
|
||||
]
|
||||
);
|
||||
}
|
||||
@@ -438,8 +441,9 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Ticket edit and save ticket data.
|
||||
*
|
||||
* @param type $ticket_id
|
||||
* @param type $ticket_id
|
||||
* @param type Ticket_Thread $thread
|
||||
*
|
||||
* @return type bool
|
||||
*/
|
||||
public function ticketEditPost($ticket_id, Ticket_Thread $thread, Tickets $ticket)
|
||||
@@ -475,7 +479,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Print Ticket Details.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type respponse
|
||||
*/
|
||||
public function ticket_print($id)
|
||||
@@ -504,7 +509,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Generates Ticket Number.
|
||||
*
|
||||
* @param type $ticket_number
|
||||
* @param type $ticket_number
|
||||
*
|
||||
* @return type integer
|
||||
*/
|
||||
public function ticketNumberold($ticket_number)
|
||||
@@ -576,7 +582,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* check email for dublicate entry.
|
||||
*
|
||||
* @param type $email
|
||||
* @param type $email
|
||||
*
|
||||
* @return type bool
|
||||
*/
|
||||
public function checkEmail($email)
|
||||
@@ -592,7 +599,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* @category fucntion to check if mobile number is unqique or not
|
||||
*
|
||||
* @param string $mobile
|
||||
* @param string $mobile
|
||||
*
|
||||
* @return bool true(if mobile exists in users table)/false (if mobile does not exist in user table)
|
||||
*/
|
||||
public function checkMobile($mobile)
|
||||
@@ -608,14 +616,15 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Create User while creating ticket.
|
||||
*
|
||||
* @param type $emailadd
|
||||
* @param type $username
|
||||
* @param type $subject
|
||||
* @param type $phone
|
||||
* @param type $helptopic
|
||||
* @param type $sla
|
||||
* @param type $priority
|
||||
* @param type $system
|
||||
* @param type $emailadd
|
||||
* @param type $username
|
||||
* @param type $subject
|
||||
* @param type $phone
|
||||
* @param type $helptopic
|
||||
* @param type $sla
|
||||
* @param type $priority
|
||||
* @param type $system
|
||||
*
|
||||
* @return type bool
|
||||
*/
|
||||
public function create_user($emailadd, $username, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $from_data, $auto_response, $status)
|
||||
@@ -623,7 +632,7 @@ class TicketController extends Controller
|
||||
// define global variables
|
||||
|
||||
$unique = $emailadd;
|
||||
if (! $emailadd) {
|
||||
if (!$emailadd) {
|
||||
$unique = $mobile_number;
|
||||
}
|
||||
// check emails
|
||||
@@ -675,11 +684,11 @@ class TicketController extends Controller
|
||||
if ($user_status == 0 || ($email_mandatory->status == 0 || $email_mandatory->status == '0')) {
|
||||
$value = [
|
||||
'full_name' => $username,
|
||||
'email' => $emailadd,
|
||||
'code' => $phonecode,
|
||||
'mobile' => $mobile_number,
|
||||
'email' => $emailadd,
|
||||
'code' => $phonecode,
|
||||
'mobile' => $mobile_number,
|
||||
'user_name' => $unique,
|
||||
'password' => $password,
|
||||
'password' => $password,
|
||||
];
|
||||
\Event::fire(new \App\Events\LoginEvent($value));
|
||||
}
|
||||
@@ -732,9 +741,9 @@ class TicketController extends Controller
|
||||
$to = ['name' => $username, 'email' => $emailadd],
|
||||
$message = ['subject' => $updated_subject, 'scenario' => 'create-ticket-by-agent', 'body' => $body],
|
||||
$template_variables = [
|
||||
'agent_sign' => Auth::user()->agent_sign,
|
||||
'agent_sign' => Auth::user()->agent_sign,
|
||||
'ticket_number' => $ticket_number2,
|
||||
'system_link' => $link,
|
||||
'system_link' => $link,
|
||||
]
|
||||
);
|
||||
}
|
||||
@@ -751,9 +760,9 @@ class TicketController extends Controller
|
||||
$to = ['name' => $username, 'email' => $emailadd],
|
||||
$message = ['subject' => $updated_subject, 'scenario' => 'create-ticket'],
|
||||
$template_variables = ['user' => $username,
|
||||
'ticket_number' => $ticket_number2,
|
||||
'department_sign' => '',
|
||||
'system_link' => $link,
|
||||
'ticket_number' => $ticket_number2,
|
||||
'department_sign' => '',
|
||||
'system_link' => $link,
|
||||
]
|
||||
);
|
||||
}
|
||||
@@ -814,32 +823,32 @@ class TicketController extends Controller
|
||||
$this->PhpMailController->sendmail(
|
||||
$from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id),
|
||||
$to = [
|
||||
'user' => $email_data['to_user'],
|
||||
'user' => $email_data['to_user'],
|
||||
'email' => $email_data['to_email'],
|
||||
],
|
||||
$message = [
|
||||
'subject' => $updated_subject,
|
||||
'body' => $body, 'scenario' => $mail,
|
||||
'body' => $body, 'scenario' => $mail,
|
||||
],
|
||||
$template_variables = [
|
||||
'ticket_agent_name' => $email_data['to_user_name'],
|
||||
'ticket_client_name' => $username,
|
||||
'ticket_agent_name' => $email_data['to_user_name'],
|
||||
'ticket_client_name' => $username,
|
||||
'ticket_client_email' => $emailadd,
|
||||
'user' => $email_data['to_user_name'],
|
||||
'ticket_number' => $ticket_number2,
|
||||
'email_address' => $emailadd,
|
||||
'name' => $ticket_creator, ]
|
||||
'user' => $email_data['to_user_name'],
|
||||
'ticket_number' => $ticket_number2,
|
||||
'email_address' => $emailadd,
|
||||
'name' => $ticket_creator, ]
|
||||
);
|
||||
} catch (\Exception $e) {
|
||||
}
|
||||
}
|
||||
$data = [
|
||||
'ticket_number' => $ticket_number2,
|
||||
'user_id' => $user_id,
|
||||
'subject' => $subject,
|
||||
'body' => $body,
|
||||
'status' => $status,
|
||||
'Priority' => $priority,
|
||||
'user_id' => $user_id,
|
||||
'subject' => $subject,
|
||||
'body' => $body,
|
||||
'status' => $status,
|
||||
'Priority' => $priority,
|
||||
];
|
||||
\Event::fire('Create-Ticket', [$data]);
|
||||
$data = [
|
||||
@@ -891,12 +900,13 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Check the response of the ticket.
|
||||
*
|
||||
* @param type $user_id
|
||||
* @param type $subject
|
||||
* @param type $body
|
||||
* @param type $helptopic
|
||||
* @param type $sla
|
||||
* @param type $priority
|
||||
* @param type $user_id
|
||||
* @param type $subject
|
||||
* @param type $body
|
||||
* @param type $helptopic
|
||||
* @param type $sla
|
||||
* @param type $priority
|
||||
*
|
||||
* @return type string
|
||||
*/
|
||||
public function check_ticket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $status)
|
||||
@@ -938,10 +948,10 @@ class TicketController extends Controller
|
||||
// event fire for internal notes
|
||||
//event to change status
|
||||
$data = [
|
||||
'id' => $ticket_number,
|
||||
'status' => 'Open',
|
||||
'id' => $ticket_number,
|
||||
'status' => 'Open',
|
||||
'first_name' => $username,
|
||||
'last_name' => '',
|
||||
'last_name' => '',
|
||||
];
|
||||
\Event::fire('change-status', [$data]);
|
||||
}
|
||||
@@ -966,12 +976,13 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Create Ticket.
|
||||
*
|
||||
* @param type $user_id
|
||||
* @param type $subject
|
||||
* @param type $body
|
||||
* @param type $helptopic
|
||||
* @param type $sla
|
||||
* @param type $priority
|
||||
* @param type $user_id
|
||||
* @param type $subject
|
||||
* @param type $body
|
||||
* @param type $helptopic
|
||||
* @param type $sla
|
||||
* @param type $priority
|
||||
*
|
||||
* @return type string
|
||||
*/
|
||||
public function createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $status)
|
||||
@@ -1041,7 +1052,7 @@ class TicketController extends Controller
|
||||
$form_name = $form->formname;
|
||||
}
|
||||
foreach ($form_data as $key => $form_details) {
|
||||
if (! is_array($form_details)) {
|
||||
if (!is_array($form_details)) {
|
||||
$form_value = new Ticket_Form_Data();
|
||||
$form_value->ticket_id = $id;
|
||||
$form_value->title = $key;
|
||||
@@ -1062,10 +1073,11 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Generate Ticket Thread.
|
||||
*
|
||||
* @param type $subject
|
||||
* @param type $body
|
||||
* @param type $id
|
||||
* @param type $user_id
|
||||
* @param type $subject
|
||||
* @param type $body
|
||||
* @param type $id
|
||||
* @param type $user_id
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function ticketThread($subject, $body, $id, $user_id)
|
||||
@@ -1086,7 +1098,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Generate a random string for password.
|
||||
*
|
||||
* @param type $length
|
||||
* @param type $length
|
||||
*
|
||||
* @return type string
|
||||
*/
|
||||
public function generateRandomString($length = 10)
|
||||
@@ -1104,8 +1117,9 @@ class TicketController extends Controller
|
||||
/**
|
||||
* function to Ticket Close.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Tickets $ticket
|
||||
*
|
||||
* @return type string
|
||||
*/
|
||||
public function close($id, Tickets $ticket)
|
||||
@@ -1154,10 +1168,10 @@ class TicketController extends Controller
|
||||
return 0;
|
||||
}
|
||||
$data = [
|
||||
'id' => $ticket_status->ticket_number,
|
||||
'status' => 'Closed',
|
||||
'id' => $ticket_status->ticket_number,
|
||||
'status' => 'Closed',
|
||||
'first_name' => Auth::user()->first_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
];
|
||||
\Event::fire('change-status', [$data]);
|
||||
|
||||
@@ -1167,8 +1181,9 @@ class TicketController extends Controller
|
||||
/**
|
||||
* function to Ticket resolved.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Tickets $ticket
|
||||
*
|
||||
* @return type string
|
||||
*/
|
||||
public function resolve($id, Tickets $ticket)
|
||||
@@ -1199,10 +1214,10 @@ class TicketController extends Controller
|
||||
}
|
||||
$thread->save();
|
||||
$data = [
|
||||
'id' => $ticket_status->ticket_number,
|
||||
'status' => 'Resolved',
|
||||
'id' => $ticket_status->ticket_number,
|
||||
'status' => 'Resolved',
|
||||
'first_name' => Auth::user()->first_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
];
|
||||
\Event::fire('change-status', [$data]);
|
||||
|
||||
@@ -1212,8 +1227,9 @@ class TicketController extends Controller
|
||||
/**
|
||||
* function to Open Ticket.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Tickets $ticket
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function open($id, Tickets $ticket)
|
||||
@@ -1238,10 +1254,10 @@ class TicketController extends Controller
|
||||
$thread->body = $ticket_status_message->message.' '.Auth::user()->first_name.' '.Auth::user()->last_name;
|
||||
$thread->save();
|
||||
$data = [
|
||||
'id' => $ticket_status->ticket_number,
|
||||
'status' => 'Open',
|
||||
'id' => $ticket_status->ticket_number,
|
||||
'status' => 'Open',
|
||||
'first_name' => Auth::user()->first_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
];
|
||||
\Event::fire('change-status', [$data]);
|
||||
|
||||
@@ -1251,8 +1267,9 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Function to delete ticket.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Tickets $ticket
|
||||
*
|
||||
* @return type string
|
||||
*/
|
||||
public function delete($id, Tickets $ticket)
|
||||
@@ -1269,10 +1286,10 @@ class TicketController extends Controller
|
||||
$ticket_attachment->delete();
|
||||
}
|
||||
$data = [
|
||||
'id' => $ticket_delete->ticket_number,
|
||||
'status' => 'Deleted',
|
||||
'id' => $ticket_delete->ticket_number,
|
||||
'status' => 'Deleted',
|
||||
'first_name' => Auth::user()->first_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
];
|
||||
\Event::fire('change-status', [$data]);
|
||||
|
||||
@@ -1289,10 +1306,10 @@ class TicketController extends Controller
|
||||
$thread->body = $ticket_status_message->message.' '.Auth::user()->first_name.' '.Auth::user()->last_name;
|
||||
$thread->save();
|
||||
$data = [
|
||||
'id' => $ticket_delete->ticket_number,
|
||||
'status' => 'Deleted',
|
||||
'id' => $ticket_delete->ticket_number,
|
||||
'status' => 'Deleted',
|
||||
'first_name' => Auth::user()->first_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
'last_name' => Auth::user()->last_name,
|
||||
];
|
||||
\Event::fire('change-status', [$data]);
|
||||
|
||||
@@ -1303,8 +1320,9 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Function to ban an email.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Tickets $ticket
|
||||
*
|
||||
* @return type string
|
||||
*/
|
||||
public function ban($id, Tickets $ticket)
|
||||
@@ -1322,7 +1340,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* function to assign ticket.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type bool
|
||||
*/
|
||||
public function assign($id)
|
||||
@@ -1394,7 +1413,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Function to post internal note.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type bool
|
||||
*/
|
||||
public function InternalNote($id)
|
||||
@@ -1411,8 +1431,8 @@ class TicketController extends Controller
|
||||
$NewThread->save();
|
||||
$data = [
|
||||
'ticket_id' => $id,
|
||||
'u_id' => Auth::user()->first_name.' '.Auth::user()->last_name,
|
||||
'body' => $InternalContent,
|
||||
'u_id' => Auth::user()->first_name.' '.Auth::user()->last_name,
|
||||
'body' => $InternalContent,
|
||||
];
|
||||
\Event::fire('Reply-Ticket', [$data]);
|
||||
|
||||
@@ -1422,7 +1442,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Function to surrender a ticket.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type bool
|
||||
*/
|
||||
public function surrender($id)
|
||||
@@ -1448,7 +1469,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Search.
|
||||
*
|
||||
* @param type $keyword
|
||||
* @param type $keyword
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function search($keyword)
|
||||
@@ -1465,7 +1487,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* Search.
|
||||
*
|
||||
* @param type $keyword
|
||||
* @param type $keyword
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function stores($ticket_number)
|
||||
@@ -1484,7 +1507,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* store_collaborators.
|
||||
*
|
||||
* @param type $headers
|
||||
* @param type $headers
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function storeCollaborators($headers, $id)
|
||||
@@ -1566,7 +1590,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* cleanMe.
|
||||
*
|
||||
* @param type $input
|
||||
* @param type $input
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function cleanMe($input)
|
||||
@@ -1583,6 +1608,7 @@ class TicketController extends Controller
|
||||
* autosearch.
|
||||
*
|
||||
* @param type Image $image
|
||||
*
|
||||
* @return type json
|
||||
*/
|
||||
public function autosearch($id)
|
||||
@@ -1596,6 +1622,7 @@ class TicketController extends Controller
|
||||
* autosearch2.
|
||||
*
|
||||
* @param type Image $image
|
||||
*
|
||||
* @return type json
|
||||
*/
|
||||
public function autosearch2(User $user)
|
||||
@@ -1608,6 +1635,7 @@ class TicketController extends Controller
|
||||
* autosearch.
|
||||
*
|
||||
* @param type Image $image
|
||||
*
|
||||
* @return type json
|
||||
*/
|
||||
public function usersearch()
|
||||
@@ -1624,7 +1652,7 @@ class TicketController extends Controller
|
||||
.'</div>';
|
||||
}
|
||||
$ticket_collaborator = Ticket_Collaborator::where('ticket_id', '=', $ticket_id)->where('user_id', '=', $data->id)->first();
|
||||
if (! isset($ticket_collaborator)) {
|
||||
if (!isset($ticket_collaborator)) {
|
||||
$ticket_collaborator = new Ticket_Collaborator();
|
||||
$ticket_collaborator->isactive = 1;
|
||||
$ticket_collaborator->ticket_id = $ticket_id;
|
||||
@@ -1642,6 +1670,7 @@ class TicketController extends Controller
|
||||
* useradd.
|
||||
*
|
||||
* @param type Image $image
|
||||
*
|
||||
* @return type json
|
||||
*/
|
||||
public function useradd()
|
||||
@@ -1777,7 +1806,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* user time zone.
|
||||
*
|
||||
* @param type $utc
|
||||
* @param type $utc
|
||||
*
|
||||
* @return type date
|
||||
*/
|
||||
public static function usertimezone($utc)
|
||||
@@ -1825,7 +1855,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* lock.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type null
|
||||
*/
|
||||
public function lock($id)
|
||||
@@ -1967,7 +1998,8 @@ class TicketController extends Controller
|
||||
* checkLock($id)
|
||||
* function to check and lock ticket.
|
||||
*
|
||||
* @param int $id
|
||||
* @param int $id
|
||||
*
|
||||
* @return int
|
||||
*/
|
||||
public function checkLock($id)
|
||||
@@ -2018,7 +2050,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* function to Change owner.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type bool
|
||||
*/
|
||||
public function changeOwner($id)
|
||||
@@ -2083,6 +2116,7 @@ class TicketController extends Controller
|
||||
* useradd.
|
||||
*
|
||||
* @param type Image $image
|
||||
*
|
||||
* @return type json
|
||||
*/
|
||||
public function changeOwnerAdd($email, $name, $ticket_id)
|
||||
@@ -2091,9 +2125,9 @@ class TicketController extends Controller
|
||||
$email = $email;
|
||||
$ticket_id = $ticket_id;
|
||||
$validator = \Validator::make(
|
||||
['email' => $email,
|
||||
['email' => $email,
|
||||
'name' => $name, ],
|
||||
['email' => 'required|email',
|
||||
['email' => 'required|email',
|
||||
]
|
||||
);
|
||||
$user = User::where('email', '=', $email)->first();
|
||||
@@ -2215,12 +2249,12 @@ class TicketController extends Controller
|
||||
->update(['status' => 3]);
|
||||
//event has $p_id and $value
|
||||
\Event::fire('ticket.merge', [['parent' => $p_id, 'child' => $value]]);
|
||||
if (! empty(Input::get('reason'))) {
|
||||
if (!empty(Input::get('reason'))) {
|
||||
$reason = Input::get('reason');
|
||||
} else {
|
||||
$reason = Lang::get('lang.no-reason');
|
||||
}
|
||||
if (! empty(Input::get('title'))) {
|
||||
if (!empty(Input::get('title'))) {
|
||||
Ticket_Thread::where('ticket_id', '=', $p_id)->first()
|
||||
->update(['title' => Input::get('title')]);
|
||||
}
|
||||
@@ -2270,6 +2304,7 @@ class TicketController extends Controller
|
||||
*@category function to call and show ticket details in tool tip via ajax
|
||||
*
|
||||
*@param null
|
||||
*
|
||||
*@return string //script to load tooltip data
|
||||
*/
|
||||
public static function tooltip($ticketid)
|
||||
@@ -2357,6 +2392,7 @@ class TicketController extends Controller
|
||||
* @category function to chech if user verifcaition required for creating tickets or not
|
||||
*
|
||||
* @param null
|
||||
*
|
||||
* @return int 0/1
|
||||
*/
|
||||
public function checkUserVerificationStatus()
|
||||
@@ -2390,7 +2426,7 @@ class TicketController extends Controller
|
||||
->where('ticket_thread.id', $threadid)
|
||||
->first();
|
||||
//dd($thread);
|
||||
if (! $thread) {
|
||||
if (!$thread) {
|
||||
throw new Exception('Sorry we can not find your request');
|
||||
}
|
||||
$company = \App\Model\helpdesk\Settings\Company::where('id', '=', '1')->first();
|
||||
@@ -2612,6 +2648,7 @@ class TicketController extends Controller
|
||||
*@category function to send notification of ticket merging to the owners
|
||||
*
|
||||
*@param srting array $t_id, $p_id
|
||||
*
|
||||
*@return null
|
||||
*/
|
||||
public function sendMergeNotification($p_id, $t_id)
|
||||
@@ -2672,7 +2709,8 @@ class TicketController extends Controller
|
||||
/**
|
||||
* chumper's function to return data to chumper datatable.
|
||||
*
|
||||
* @param array-object $tickets
|
||||
* @param array-object $tickets
|
||||
*
|
||||
* @return array-object
|
||||
*/
|
||||
public static function genreateTableJson($tickets)
|
||||
|
@@ -180,9 +180,10 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to check the rules applied to the ticket workflow.
|
||||
*
|
||||
* @param type $to_check
|
||||
* @param type $condition
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
* @param type $condition
|
||||
* @param type $statement
|
||||
*
|
||||
* @return type boolean
|
||||
*/
|
||||
public function checkRuleCondition($to_check, $condition, $statement)
|
||||
@@ -211,8 +212,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to check if the equal functions are applied.
|
||||
*
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
*
|
||||
* @return bool
|
||||
*/
|
||||
public function checkEqual($statement, $to_check)
|
||||
@@ -227,8 +229,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to check if the not-equal functions are applied.
|
||||
*
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
*
|
||||
* @return bool
|
||||
*/
|
||||
public function checkNotEqual($statement, $to_check)
|
||||
@@ -243,8 +246,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to check if the contains functions are applied.
|
||||
*
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
*
|
||||
* @return bool
|
||||
*/
|
||||
public function checkContains($statement, $to_check)
|
||||
@@ -259,8 +263,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to check if the do not contain functions are applied.
|
||||
*
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
*
|
||||
* @return bool
|
||||
*/
|
||||
public function checkDoNotContain($statement, $to_check)
|
||||
@@ -275,8 +280,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to check if the start functions are applied.
|
||||
*
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
*
|
||||
* @return bool
|
||||
*/
|
||||
public function checkStarts($statement, $to_check)
|
||||
@@ -291,8 +297,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to check if the ends functions are applied.
|
||||
*
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
* @param type $statement
|
||||
* @param type $to_check
|
||||
*
|
||||
* @return bool
|
||||
*/
|
||||
public function checkEnds($statement, $to_check)
|
||||
@@ -318,8 +325,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to apply the action to a ticket.
|
||||
*
|
||||
* @param type $workflow_id
|
||||
* @param type $ticket_settings_details
|
||||
* @param type $workflow_id
|
||||
* @param type $ticket_settings_details
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function applyActionCondition($workflow_id, $ticket_settings_details)
|
||||
@@ -351,7 +359,8 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to reject ticket.
|
||||
*
|
||||
* @param array $ticket_settings_details
|
||||
* @param array $ticket_settings_details
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function rejectTicket($ticket_settings_details)
|
||||
@@ -364,8 +373,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to change the department of a ticket.
|
||||
*
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function changeDepartment($workflow_action, $ticket_settings_details)
|
||||
@@ -383,8 +393,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to change the priority of a ticket.
|
||||
*
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function changePriority($workflow_action, $ticket_settings_details)
|
||||
@@ -402,8 +413,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to change the SLA of a ticket.
|
||||
*
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function changeSla($workflow_action, $ticket_settings_details)
|
||||
@@ -421,8 +433,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to assign tean to a ticket.
|
||||
*
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function changeTeam($workflow_action, $ticket_settings_details)
|
||||
@@ -440,8 +453,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to assing a ticket to an agent.
|
||||
*
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function changeAgent($workflow_action, $ticket_settings_details)
|
||||
@@ -459,8 +473,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to change the helptopic of a ticket.
|
||||
*
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function changeHelptopic($workflow_action, $ticket_settings_details)
|
||||
@@ -478,8 +493,9 @@ class TicketWorkflowController extends Controller
|
||||
/**
|
||||
* function to change the status of a ticket.
|
||||
*
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
* @param type $workflow_action
|
||||
* @param type $ticket_settings_details
|
||||
*
|
||||
* @return type array
|
||||
*/
|
||||
public function changeStatus($workflow_action, $ticket_settings_details)
|
||||
|
@@ -73,6 +73,7 @@ class UserController extends Controller
|
||||
* Display all list of the users.
|
||||
*
|
||||
* @param type User $user
|
||||
*
|
||||
* @return type view
|
||||
*/
|
||||
public function index()
|
||||
@@ -271,6 +272,7 @@ class UserController extends Controller
|
||||
*
|
||||
* @param type User $user
|
||||
* @param type Sys_userRequest $request
|
||||
*
|
||||
* @return type redirect
|
||||
*/
|
||||
public function store(User $user, Sys_userRequest $request)
|
||||
@@ -304,7 +306,7 @@ class UserController extends Controller
|
||||
return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
|
||||
} else {
|
||||
$code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
|
||||
if (! count($code)) {
|
||||
if (!count($code)) {
|
||||
return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
|
||||
}
|
||||
}
|
||||
@@ -349,6 +351,7 @@ class UserController extends Controller
|
||||
*
|
||||
* @param type int $id
|
||||
* @param type User $user
|
||||
*
|
||||
* @return type view
|
||||
*/
|
||||
public function randomPassword()
|
||||
@@ -374,6 +377,7 @@ class UserController extends Controller
|
||||
*
|
||||
* @param type int $id
|
||||
* @param type User $user
|
||||
*
|
||||
* @return type view
|
||||
*/
|
||||
public function randomPostPassword($id, ChangepasswordRequest $request)
|
||||
@@ -397,8 +401,9 @@ class UserController extends Controller
|
||||
}
|
||||
|
||||
/**
|
||||
* @param type $id
|
||||
* @param Request $request
|
||||
* @param type $id
|
||||
* @param Request $request
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function changeRoleAdmin($id, Request $request)
|
||||
@@ -418,8 +423,9 @@ class UserController extends Controller
|
||||
}
|
||||
|
||||
/**
|
||||
* @param type $id
|
||||
* @param Request $request
|
||||
* @param type $id
|
||||
* @param Request $request
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function changeRoleAgent($id, Request $request)
|
||||
@@ -439,7 +445,8 @@ class UserController extends Controller
|
||||
}
|
||||
|
||||
/**
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function changeRoleUser($id)
|
||||
@@ -465,7 +472,8 @@ class UserController extends Controller
|
||||
}
|
||||
|
||||
/**
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function deleteAgent($id)
|
||||
@@ -601,6 +609,7 @@ class UserController extends Controller
|
||||
*
|
||||
* @param type int $id
|
||||
* @param type User $user
|
||||
*
|
||||
* @return type view
|
||||
*/
|
||||
public function show($id)
|
||||
@@ -624,6 +633,7 @@ class UserController extends Controller
|
||||
*
|
||||
* @param type int $id
|
||||
* @param type User $user
|
||||
*
|
||||
* @return type Response
|
||||
*/
|
||||
public function edit($id, CountryCode $code)
|
||||
@@ -658,6 +668,7 @@ class UserController extends Controller
|
||||
* @param type int $id
|
||||
* @param type User $user
|
||||
* @param type Sys_userUpdate $request
|
||||
*
|
||||
* @return type Response
|
||||
*/
|
||||
public function update($id, Sys_userUpdate $request)
|
||||
@@ -672,7 +683,7 @@ class UserController extends Controller
|
||||
return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
|
||||
} else {
|
||||
$code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
|
||||
if (! count($code)) {
|
||||
if (!count($code)) {
|
||||
return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
|
||||
} else {
|
||||
$users->country_code = $request->country_code;
|
||||
@@ -726,7 +737,7 @@ class UserController extends Controller
|
||||
try {
|
||||
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'))
|
||||
->with(['phonecode' => $phonecode->phonecode,
|
||||
'verify' => $status, ]);
|
||||
'verify' => $status, ]);
|
||||
} catch (Exception $e) {
|
||||
return redirect()->back()->with('fails', $e->getMessage());
|
||||
}
|
||||
@@ -737,6 +748,7 @@ class UserController extends Controller
|
||||
*
|
||||
* @param type int $id
|
||||
* @param type ProfileRequest $request
|
||||
*
|
||||
* @return type Redirect
|
||||
*/
|
||||
public function postProfileedit(ProfileRequest $request)
|
||||
@@ -748,7 +760,7 @@ class UserController extends Controller
|
||||
return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
|
||||
} else {
|
||||
$code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
|
||||
if (! count($code)) {
|
||||
if (!count($code)) {
|
||||
return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
|
||||
}
|
||||
$user->country_code = $request->country_code;
|
||||
@@ -790,6 +802,7 @@ class UserController extends Controller
|
||||
*
|
||||
* @param type int $id
|
||||
* @param type ProfilePassword $request
|
||||
*
|
||||
* @return type Redirect
|
||||
*/
|
||||
public function postProfilePassword($id, ProfilePassword $request)
|
||||
@@ -815,7 +828,8 @@ class UserController extends Controller
|
||||
/**
|
||||
* Assigning an user to an organization.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type boolean
|
||||
*/
|
||||
public function UserAssignOrg($id)
|
||||
@@ -882,7 +896,8 @@ class UserController extends Controller
|
||||
/**
|
||||
* creating an organization in user profile page via modal popup.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function User_Create_Org($id)
|
||||
@@ -925,7 +940,8 @@ class UserController extends Controller
|
||||
/**
|
||||
* Generate a random string for password.
|
||||
*
|
||||
* @param type $length
|
||||
* @param type $length
|
||||
*
|
||||
* @return string
|
||||
*/
|
||||
public function generateRandomString($length = 10)
|
||||
@@ -953,7 +969,7 @@ class UserController extends Controller
|
||||
}
|
||||
$org_relations->create([
|
||||
'user_id' => $userid,
|
||||
'org_id' => $orgid,
|
||||
'org_id' => $orgid,
|
||||
]);
|
||||
}
|
||||
|
||||
@@ -1029,7 +1045,7 @@ class UserController extends Controller
|
||||
->first();
|
||||
if ($otp != null) {
|
||||
$otp_length = strlen(Input::get('otp'));
|
||||
if (($otp_length == 6 && ! preg_match('/[a-z]/i', Input::get('otp')))) {
|
||||
if (($otp_length == 6 && !preg_match('/[a-z]/i', Input::get('otp')))) {
|
||||
$otp2 = Hash::make(Input::get('otp'));
|
||||
$date1 = date_format($otp->updated_at, 'Y-m-d h:i:sa');
|
||||
$date2 = date('Y-m-d h:i:sa');
|
||||
|
@@ -128,6 +128,7 @@ class ArticleController extends Controller
|
||||
* Creating a Article.
|
||||
*
|
||||
* @param type Category $category
|
||||
*
|
||||
* @return type view
|
||||
*/
|
||||
public function create(Category $category)
|
||||
@@ -147,6 +148,7 @@ class ArticleController extends Controller
|
||||
*
|
||||
* @param type Article $article
|
||||
* @param type ArticleRequest $request
|
||||
*
|
||||
* @return type redirect
|
||||
*/
|
||||
public function store(Article $article, ArticleRequest $request)
|
||||
@@ -183,6 +185,7 @@ class ArticleController extends Controller
|
||||
* @param type Article $article
|
||||
* @param type Relationship $relation
|
||||
* @param type Category $category
|
||||
*
|
||||
* @return view
|
||||
*/
|
||||
public function edit($slug)
|
||||
@@ -214,6 +217,7 @@ class ArticleController extends Controller
|
||||
* @param type Article $article
|
||||
* @param type Relationship $relation
|
||||
* @param type ArticleRequest $request
|
||||
*
|
||||
* @return Response
|
||||
*/
|
||||
public function update($slug, ArticleUpdate $request)
|
||||
@@ -255,8 +259,9 @@ class ArticleController extends Controller
|
||||
/**
|
||||
* Delete an Agent by id.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Article $article
|
||||
*
|
||||
* @return Response
|
||||
*/
|
||||
public function destroy($slug, Article $article, Relationship $relation, Comment $comment)
|
||||
@@ -290,7 +295,8 @@ class ArticleController extends Controller
|
||||
* user time zone
|
||||
* fetching timezone.
|
||||
*
|
||||
* @param type $utc
|
||||
* @param type $utc
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public static function usertimezone($utc)
|
||||
|
@@ -47,6 +47,7 @@ class CategoryController extends Controller
|
||||
* Indexing all Category.
|
||||
*
|
||||
* @param type Category $category
|
||||
*
|
||||
* @return Response
|
||||
*/
|
||||
public function index()
|
||||
@@ -114,6 +115,7 @@ class CategoryController extends Controller
|
||||
* Create a Category.
|
||||
*
|
||||
* @param type Category $category
|
||||
*
|
||||
* @return type view
|
||||
*/
|
||||
public function create(Category $category)
|
||||
@@ -134,6 +136,7 @@ class CategoryController extends Controller
|
||||
*
|
||||
* @param type Category $category
|
||||
* @param type CategoryRequest $request
|
||||
*
|
||||
* @return type Redirect
|
||||
*/
|
||||
public function store(Category $category, CategoryRequest $request)
|
||||
@@ -155,8 +158,9 @@ class CategoryController extends Controller
|
||||
/**
|
||||
* Show the form for editing the specified category.
|
||||
*
|
||||
* @param type $slug
|
||||
* @param type $slug
|
||||
* @param type Category $category
|
||||
*
|
||||
* @return type view
|
||||
*/
|
||||
public function edit($id)
|
||||
@@ -171,9 +175,10 @@ class CategoryController extends Controller
|
||||
/**
|
||||
* Update the specified Category in storage.
|
||||
*
|
||||
* @param type $slug
|
||||
* @param type $slug
|
||||
* @param type Category $category
|
||||
* @param type CategoryUpdate $request
|
||||
*
|
||||
* @return type redirect
|
||||
*/
|
||||
public function update($id, CategoryRequest $request)
|
||||
@@ -199,9 +204,10 @@ class CategoryController extends Controller
|
||||
/**
|
||||
* Remove the specified category from storage.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Category $category
|
||||
* @param type Relationship $relation
|
||||
*
|
||||
* @return type Redirect
|
||||
*/
|
||||
public function destroy($id, Category $category, Relationship $relation)
|
||||
|
@@ -121,6 +121,7 @@ class PageController extends Controller
|
||||
* To insert a value to the table Page.
|
||||
*
|
||||
* @param type Request $request
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function store(PageRequest $request)
|
||||
@@ -141,7 +142,8 @@ class PageController extends Controller
|
||||
/**
|
||||
* To edit a page.
|
||||
*
|
||||
* @param type $slug
|
||||
* @param type $slug
|
||||
*
|
||||
* @return type view
|
||||
*/
|
||||
public function edit($slug)
|
||||
@@ -158,8 +160,9 @@ class PageController extends Controller
|
||||
/**
|
||||
* To update a page.
|
||||
*
|
||||
* @param type $slug
|
||||
* @param type $slug
|
||||
* @param type PageUpdate $request
|
||||
*
|
||||
* @return type redirect
|
||||
*/
|
||||
public function update($slug, PageRequest $request)
|
||||
@@ -183,7 +186,8 @@ class PageController extends Controller
|
||||
/**
|
||||
* To Delete a Page.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
*
|
||||
* @return type redirect
|
||||
*/
|
||||
public function destroy($id)
|
||||
|
@@ -63,7 +63,8 @@ class SettingsController extends Controller
|
||||
/**
|
||||
* Update the specified resource in storage.
|
||||
*
|
||||
* @param int $id
|
||||
* @param int $id
|
||||
*
|
||||
* @return Response
|
||||
*/
|
||||
public function postSettings($id, Settings $settings, SettingsRequests $request)
|
||||
@@ -80,8 +81,8 @@ class SettingsController extends Controller
|
||||
$settings->logo = $fileName;
|
||||
//$thDestinationPath = 'dist/th';
|
||||
Image::make($destinationPath.'/'.$fileName, [
|
||||
'width' => 300,
|
||||
'height' => 300,
|
||||
'width' => 300,
|
||||
'height' => 300,
|
||||
'grayscale' => false,
|
||||
])->save('lb-faveo/dist/image/'.$fileName);
|
||||
}
|
||||
@@ -94,8 +95,8 @@ class SettingsController extends Controller
|
||||
$settings->background = $fileName;
|
||||
//$thDestinationPath = 'dist/th';
|
||||
Image::make($destinationPath.'/'.$fileName, [
|
||||
'width' => 300,
|
||||
'height' => 300,
|
||||
'width' => 300,
|
||||
'height' => 300,
|
||||
'grayscale' => false,
|
||||
])->save('lb-faveo/dist/image/'.$fileName);
|
||||
}
|
||||
@@ -117,6 +118,7 @@ class SettingsController extends Controller
|
||||
* To Moderate the commenting.
|
||||
*
|
||||
* @param type Comment $comment
|
||||
*
|
||||
* @return Response
|
||||
*/
|
||||
public function comment(Comment $comment)
|
||||
@@ -165,8 +167,9 @@ class SettingsController extends Controller
|
||||
/**
|
||||
* Admin can publish the comment.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Comment $comment
|
||||
*
|
||||
* @return bool
|
||||
*/
|
||||
public function publish($id, Comment $comment)
|
||||
@@ -183,8 +186,9 @@ class SettingsController extends Controller
|
||||
/**
|
||||
* delete the comment.
|
||||
*
|
||||
* @param type $id
|
||||
* @param type $id
|
||||
* @param type Comment $comment
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function delete($id, Comment $comment)
|
||||
|
Reference in New Issue
Block a user