From 96d2349998185a1aaea1d9b03cb5bc9438b3f0cd Mon Sep 17 00:00:00 2001 From: sujitprasad Date: Mon, 14 Dec 2015 15:02:56 +0530 Subject: [PATCH] Sql dump file update --- DB/demodatabase.sql | 136 +++++++++++++++++++++----------------------- 1 file changed, 66 insertions(+), 70 deletions(-) diff --git a/DB/demodatabase.sql b/DB/demodatabase.sql index c522723af..4afe60ad8 100644 --- a/DB/demodatabase.sql +++ b/DB/demodatabase.sql @@ -3,7 +3,7 @@ -- http://www.phpmyadmin.net -- -- Host: 127.0.0.1 --- Generation Time: Dec 02, 2015 at 03:57 PM +-- Generation Time: Dec 14, 2015 at 03:00 PM -- Server version: 5.6.17 -- PHP Version: 5.5.12 @@ -17,7 +17,7 @@ SET time_zone = "+00:00"; /*!40101 SET NAMES utf8 */; -- --- Database: `complete` +-- Database: `demodatabase` -- -- -------------------------------------------------------- @@ -47,7 +47,7 @@ CREATE TABLE IF NOT EXISTS `access` ( -- INSERT INTO `access` (`id`, `password_expire`, `reg_method`, `user_session`, `agent_session`, `reset_ticket_expire`, `password_reset`, `bind_agent_ip`, `reg_require`, `quick_access`, `created_at`, `updated_at`) VALUES -(1, '', '', '', '', '', 0, 0, 0, 0, '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, '', '', '', '', '', 0, 0, 0, 0, '2015-12-14 02:27:48', '2015-12-14 02:27:48'); -- -------------------------------------------------------- @@ -96,7 +96,7 @@ CREATE TABLE IF NOT EXISTS `alert_notice` ( -- INSERT INTO `alert_notice` (`id`, `ticket_status`, `ticket_admin_email`, `ticket_department_manager`, `ticket_department_member`, `ticket_organization_accmanager`, `message_status`, `message_last_responder`, `message_assigned_agent`, `message_department_manager`, `message_organization_accmanager`, `internal_status`, `internal_last_responder`, `internal_assigned_agent`, `internal_department_manager`, `assignment_status`, `assignment_assigned_agent`, `assignment_team_leader`, `assignment_team_member`, `transfer_status`, `transfer_assigned_agent`, `transfer_department_manager`, `transfer_department_member`, `overdue_status`, `overdue_assigned_agent`, `overdue_department_manager`, `overdue_department_member`, `system_error`, `sql_error`, `excessive_failure`, `created_at`, `updated_at`) VALUES -(1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, 1, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, '2015-12-14 02:27:48', '2015-12-14 03:52:53'); -- -------------------------------------------------------- @@ -156,7 +156,7 @@ CREATE TABLE IF NOT EXISTS `auto_response` ( -- INSERT INTO `auto_response` (`id`, `new_ticket`, `agent_new_ticket`, `submitter`, `participants`, `overlimit`, `created_at`, `updated_at`) VALUES -(1, 0, 0, 0, 0, 0, '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, 1, 1, 0, 0, 0, '2015-12-14 02:27:48', '2015-12-14 03:52:43'); -- -------------------------------------------------------- @@ -255,7 +255,7 @@ CREATE TABLE IF NOT EXISTS `company` ( -- INSERT INTO `company` (`id`, `company_name`, `website`, `phone`, `address`, `landing_page`, `offline_page`, `thank_page`, `logo`, `use_logo`, `created_at`, `updated_at`) VALUES -(1, '', '', '', '', '', '', '', '', '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'); -- -------------------------------------------------------- @@ -360,9 +360,9 @@ CREATE TABLE IF NOT EXISTS `department` ( -- INSERT INTO `department` (`id`, `name`, `type`, `sla`, `manager`, `ticket_assignment`, `outgoing_email`, `template_set`, `auto_ticket_response`, `auto_message_response`, `auto_response_email`, `recipient`, `group_access`, `department_sign`, `created_at`, `updated_at`) VALUES -(1, 'Support', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'), -(2, 'Sales', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'), -(3, 'Operation', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, 'Support', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'), +(2, 'Sales', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'), +(3, 'Operation', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'); -- -------------------------------------------------------- @@ -393,7 +393,7 @@ CREATE TABLE IF NOT EXISTS `email` ( -- INSERT INTO `email` (`id`, `template`, `sys_email`, `alert_email`, `admin_email`, `mta`, `email_fetching`, `strip`, `separator`, `all_emails`, `email_collaborator`, `attachment`, `created_at`, `updated_at`) VALUES -(1, '', '', '', '', '', 0, 0, 0, 0, 0, 0, '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, '', '', '', '', '', 1, 0, 0, 1, 1, 1, '2015-12-14 02:27:48', '2015-12-14 03:52:20'); -- -------------------------------------------------------- @@ -483,7 +483,7 @@ CREATE TABLE IF NOT EXISTS `footer` ( -- INSERT INTO `footer` (`id`, `title`, `footer`, `created_at`, `updated_at`) VALUES -(1, '', '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'); -- -------------------------------------------------------- @@ -505,7 +505,7 @@ CREATE TABLE IF NOT EXISTS `footer2` ( -- INSERT INTO `footer2` (`id`, `title`, `footer`, `created_at`, `updated_at`) VALUES -(1, '', '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'); -- -------------------------------------------------------- @@ -527,7 +527,7 @@ CREATE TABLE IF NOT EXISTS `footer3` ( -- INSERT INTO `footer3` (`id`, `title`, `footer`, `created_at`, `updated_at`) VALUES -(1, '', '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'); -- -------------------------------------------------------- @@ -549,7 +549,7 @@ CREATE TABLE IF NOT EXISTS `footer4` ( -- INSERT INTO `footer4` (`id`, `title`, `footer`, `created_at`, `updated_at`) VALUES -(1, '', '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'); -- -------------------------------------------------------- @@ -665,9 +665,9 @@ CREATE TABLE IF NOT EXISTS `groups` ( -- INSERT INTO `groups` (`id`, `name`, `group_status`, `can_create_ticket`, `can_edit_ticket`, `can_post_ticket`, `can_close_ticket`, `can_assign_ticket`, `can_trasfer_ticket`, `can_delete_ticket`, `can_ban_email`, `can_manage_canned`, `can_manage_faq`, `can_view_agent_stats`, `department_access`, `admin_notes`, `created_at`, `updated_at`) VALUES -(1, 'Group A', 1, 1, 1, 1, 1, 1, 0, 1, 1, 1, 1, 1, 1, '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'), -(2, 'Group B', 1, 1, 0, 0, 1, 1, 0, 1, 1, 1, 1, 1, 1, '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'), -(3, 'Group C', 1, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, 'Group A', 1, 1, 1, 1, 1, 1, 0, 1, 1, 1, 1, 1, 1, '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'), +(2, 'Group B', 1, 1, 0, 0, 1, 1, 0, 1, 1, 1, 1, 1, 1, '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'), +(3, 'Group C', 1, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'); -- -------------------------------------------------------- @@ -736,9 +736,9 @@ CREATE TABLE IF NOT EXISTS `help_topic` ( -- INSERT INTO `help_topic` (`id`, `topic`, `parent_topic`, `custom_form`, `department`, `ticket_status`, `priority`, `sla_plan`, `thank_page`, `ticket_num_format`, `internal_notes`, `status`, `type`, `auto_assign`, `auto_response`, `created_at`, `updated_at`) VALUES -(1, 'Support query', 'Support query', '1', '1', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-02 02:20:47', '2015-12-02 02:20:47'), -(2, 'Sales query', 'Sale query', '1', '2', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-02 02:20:47', '2015-12-02 02:20:47'), -(3, 'Operational query', 'Operational query', '1', '3', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, 'Support query', 'Support query', '1', '1', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-14 02:27:48', '2015-12-14 02:27:48'), +(2, 'Sales query', 'Sale query', '1', '2', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-14 02:27:48', '2015-12-14 02:27:48'), +(3, 'Operational query', 'Operational query', '1', '3', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-14 02:27:48', '2015-12-14 02:27:48'); -- -------------------------------------------------------- @@ -910,28 +910,28 @@ CREATE TABLE IF NOT EXISTS `options` ( -- INSERT INTO `options` (`id`, `option_name`, `option_value`, `autoload`, `created_at`, `updated_at`) VALUES -(1, 'gmt_offset', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(2, 'date_format', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(3, 'time_format', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(4, 'date_time_format', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(5, 'sitename', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(6, 'sitedescription', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(7, 'admin_email', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(8, 'template', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(9, 'upload_url_path', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(10, 'timezone_string', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(11, 'siteurl', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(12, 'home', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(13, 'start_of_week', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(14, 'language', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(15, 'port', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(16, 'host', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(17, 'encryption', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(18, 'username', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(19, 'password', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(20, 'footer', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(21, 'uselogo', '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'), -(22, 'logo', '', '', '2015-12-02 02:20:49', '2015-12-02 02:20:49'); +(1, 'gmt_offset', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(2, 'date_format', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(3, 'time_format', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(4, 'date_time_format', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(5, 'sitename', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(6, 'sitedescription', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(7, 'admin_email', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(8, 'template', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(9, 'upload_url_path', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(10, 'timezone_string', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(11, 'siteurl', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(12, 'home', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(13, 'start_of_week', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(14, 'language', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(15, 'port', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(16, 'host', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(17, 'encryption', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(18, 'username', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(19, 'password', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(20, 'footer', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(21, 'uselogo', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'), +(22, 'logo', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'); -- -------------------------------------------------------- @@ -1062,7 +1062,7 @@ CREATE TABLE IF NOT EXISTS `settings` ( -- INSERT INTO `settings` (`id`, `company_name`, `phone`, `website`, `address`, `logo`, `background`, `version`, `port`, `host`, `encryption`, `email`, `password`, `pagination`, `timezone`, `dateformat`, `created_at`, `updated_at`) VALUES -(1, '', '', '', '', '', '', '', '', '', '', '', '', 0, '', '', '2015-12-02 02:20:49', '2015-12-02 02:20:49'); +(1, '', '', '', '', '', '', '', '', '', '', '', '', 10, '', '', '2015-12-14 02:27:49', '2015-12-14 02:30:42'); -- -------------------------------------------------------- @@ -1084,7 +1084,7 @@ CREATE TABLE IF NOT EXISTS `side1` ( -- INSERT INTO `side1` (`id`, `title`, `content`, `created_at`, `updated_at`) VALUES -(1, '', '', '2015-12-02 02:20:49', '2015-12-02 02:20:49'); +(1, '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'); -- -------------------------------------------------------- @@ -1106,7 +1106,7 @@ CREATE TABLE IF NOT EXISTS `side2` ( -- INSERT INTO `side2` (`id`, `title`, `content`, `created_at`, `updated_at`) VALUES -(1, '', '', '2015-12-02 02:20:49', '2015-12-02 02:20:49'); +(1, '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'); -- -------------------------------------------------------- @@ -1132,9 +1132,9 @@ CREATE TABLE IF NOT EXISTS `sla_plan` ( -- INSERT INTO `sla_plan` (`id`, `name`, `grace_period`, `admin_note`, `status`, `transient`, `ticket_overdue`, `created_at`, `updated_at`) VALUES -(1, 'Sla 1', '6 Hours', '', 1, 0, 0, '2015-12-02 02:20:45', '2015-12-02 02:20:45'), -(2, 'Sla 2', '12 Hours', '', 1, 0, 0, '2015-12-02 02:20:45', '2015-12-02 02:20:45'), -(3, 'Sla 3', '24 Hours', '', 1, 0, 0, '2015-12-02 02:20:45', '2015-12-02 02:20:45'); +(1, 'Sla 1', '6 Hours', '', 1, 0, 0, '2015-12-14 02:27:46', '2015-12-14 02:27:46'), +(2, 'Sla 2', '12 Hours', '', 1, 0, 0, '2015-12-14 02:27:46', '2015-12-14 02:27:46'), +(3, 'Sla 3', '24 Hours', '', 1, 0, 0, '2015-12-14 02:27:46', '2015-12-14 02:27:46'); -- -------------------------------------------------------- @@ -1168,7 +1168,7 @@ CREATE TABLE IF NOT EXISTS `social` ( -- INSERT INTO `social` (`id`, `linkedin`, `stumble`, `google`, `deviantart`, `flickr`, `skype`, `rss`, `twitter`, `facebook`, `youtube`, `vimeo`, `pinterest`, `dribbble`, `instagram`, `created_at`, `updated_at`) VALUES -(1, '', '', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-02 02:20:49', '2015-12-02 02:20:49'); +(1, '', '', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'); -- -------------------------------------------------------- @@ -1202,7 +1202,7 @@ CREATE TABLE IF NOT EXISTS `system` ( -- INSERT INTO `system` (`id`, `status`, `url`, `name`, `department`, `page_size`, `log_level`, `purge_log`, `name_format`, `time_farmat`, `date_format`, `date_time_format`, `day_date_time`, `time_zone`, `content`, `created_at`, `updated_at`) VALUES -(1, 0, '', '', '', '', '', '', '', '', '', 'd/m/Y H:i', '', 'Asia/Kolkata', '', '2015-12-02 02:20:47', '2015-12-02 02:20:49'); +(1, 1, '', '', '1', '', '', '', '', '', '', 'd/m/Y H:i:s', '', 'Asia/Kolkata', '', '2015-12-14 02:27:48', '2015-12-14 03:52:08'); -- -------------------------------------------------------- @@ -1227,9 +1227,9 @@ CREATE TABLE IF NOT EXISTS `teams` ( -- INSERT INTO `teams` (`id`, `name`, `status`, `team_lead`, `assign_alert`, `admin_notes`, `created_at`, `updated_at`) VALUES -(1, 'Level 1 Support', 0, '', 0, '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'), -(2, 'Level 2 Support', 0, '', 0, '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'), -(3, 'Developer', 0, '', 0, '', '2015-12-02 02:20:47', '2015-12-02 02:20:47'); +(1, 'Level 1 Support', 0, '', 0, '', '2015-12-14 02:27:47', '2015-12-14 02:27:47'), +(2, 'Level 2 Support', 0, '', 0, '', '2015-12-14 02:27:47', '2015-12-14 02:27:47'), +(3, 'Developer', 0, '', 0, '', '2015-12-14 02:27:47', '2015-12-14 02:27:47'); -- -------------------------------------------------------- @@ -1275,8 +1275,6 @@ CREATE TABLE IF NOT EXISTS `tickets` ( `ticket_number` varchar(255) COLLATE utf8_unicode_ci NOT NULL, `user_id` int(11) NOT NULL, `dept_id` int(11) NOT NULL, - `sla_id` int(11) NOT NULL, - `staff_id` int(11) NOT NULL, `team_id` int(11) NOT NULL, `priority_id` int(11) NOT NULL, `sla` int(11) NOT NULL, @@ -1289,18 +1287,16 @@ CREATE TABLE IF NOT EXISTS `tickets` ( `lock_at` int(11) NOT NULL, `source` int(11) NOT NULL, `isoverdue` int(11) NOT NULL, - `duedate` date NOT NULL, `reopened` int(11) NOT NULL, `isanswered` int(11) NOT NULL, `html` int(11) NOT NULL, `is_deleted` int(11) NOT NULL, `closed` int(11) NOT NULL, - `last_message` varchar(255) COLLATE utf8_unicode_ci NOT NULL, - `last_response` varchar(255) COLLATE utf8_unicode_ci NOT NULL, - `reopened_at` datetime NOT NULL, - `closed_at` datetime NOT NULL, - `last_message_at` datetime NOT NULL, - `last_response_at` datetime NOT NULL, + `reopened_at` datetime DEFAULT NULL, + `duedate` datetime DEFAULT NULL, + `closed_at` datetime DEFAULT NULL, + `last_message_at` datetime DEFAULT NULL, + `last_response_at` datetime DEFAULT NULL, `created_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00', `updated_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00', PRIMARY KEY (`id`) @@ -1418,7 +1414,7 @@ CREATE TABLE IF NOT EXISTS `ticket_settings` ( -- INSERT INTO `ticket_settings` (`id`, `num_format`, `num_sequence`, `priority`, `sla`, `help_topic`, `max_open_ticket`, `collision_avoid`, `captcha`, `status`, `claim_response`, `assigned_ticket`, `answered_ticket`, `agent_mask`, `html`, `client_update`, `max_file_size`, `created_at`, `updated_at`) VALUES -(1, '#ABCD 1234 1234567', '0', 'low', '12 Hours', 'support query', '', '', '', 0, 0, 0, 0, 0, 0, 0, 0, '2015-12-02 02:20:45', '2015-12-02 02:20:45'); +(1, '#ABCD 1234 1234567', '0', '1', '1', '1', '', '', '', 1, 0, 0, 0, 0, 0, 0, 0, '2015-12-14 02:27:46', '2015-12-14 03:52:35'); -- -------------------------------------------------------- @@ -1467,11 +1463,11 @@ CREATE TABLE IF NOT EXISTS `ticket_status` ( -- INSERT INTO `ticket_status` (`id`, `name`, `state`, `mode`, `message`, `flags`, `sort`, `properties`, `created_at`, `updated_at`) VALUES -(1, 'Open', 'open', 3, 'Ticket have been Reopened by', 0, 1, 'Open tickets.', '2015-12-02 02:20:44', '2015-12-02 02:20:44'), -(2, 'Resolved', 'closed', 1, 'Ticket have been Resolved by', 0, 2, 'Resolved tickets.', '2015-12-02 02:20:44', '2015-12-02 02:20:44'), -(3, 'Closed', 'closed', 3, 'Ticket have been Closed by', 0, 3, 'Closed tickets. Tickets will still be accessible on client and staff panels.', '2015-12-02 02:20:44', '2015-12-02 02:20:44'), -(4, 'Archived', 'archived', 3, 'Ticket have been Archived by', 0, 4, 'Tickets only adminstratively available but no longer accessible on ticket queues and client panel.', '2015-12-02 02:20:45', '2015-12-02 02:20:45'), -(5, 'Deleted', 'deleted', 3, 'Ticket have been Deleted by', 0, 5, 'Tickets queued for deletion. Not accessible on ticket queues.', '2015-12-02 02:20:45', '2015-12-02 02:20:45'); +(1, 'Open', 'open', 3, 'Ticket have been Reopened by', 0, 1, 'Open tickets.', '2015-12-14 02:27:46', '2015-12-14 02:27:46'), +(2, 'Resolved', 'closed', 1, 'Ticket have been Resolved by', 0, 2, 'Resolved tickets.', '2015-12-14 02:27:46', '2015-12-14 02:27:46'), +(3, 'Closed', 'closed', 3, 'Ticket have been Closed by', 0, 3, 'Closed tickets. Tickets will still be accessible on client and staff panels.', '2015-12-14 02:27:46', '2015-12-14 02:27:46'), +(4, 'Archived', 'archived', 3, 'Ticket have been Archived by', 0, 4, 'Tickets only adminstratively available but no longer accessible on ticket queues and client panel.', '2015-12-14 02:27:46', '2015-12-14 02:27:46'), +(5, 'Deleted', 'deleted', 3, 'Ticket have been Deleted by', 0, 5, 'Tickets queued for deletion. Not accessible on ticket queues.', '2015-12-14 02:27:46', '2015-12-14 02:27:46'); -- -------------------------------------------------------- @@ -1694,7 +1690,7 @@ CREATE TABLE IF NOT EXISTS `users` ( -- INSERT INTO `users` (`id`, `user_name`, `first_name`, `last_name`, `gender`, `email`, `ban`, `password`, `active`, `ext`, `phone_number`, `mobile`, `agent_sign`, `account_type`, `account_status`, `assign_group`, `primary_dpt`, `agent_tzone`, `daylight_save`, `limit_access`, `directory_listing`, `vocation_mode`, `company`, `role`, `internal_note`, `profile_pic`, `remember_token`, `created_at`, `updated_at`) VALUES -(1, 'demo@demo.com', 'demo', 'demo', 1, 'demo@demo.com', 0, '$2y$10$VEw.Cgvoz2RSZvZ7Xw6NiOHoRl2GOhAhNIChPHNzeZRKMIHzAQC7y', 1, '', '', '', '', '', '', 'group A', 'support', '', '', '', '', '', '', 'admin', '', '', 'ZtLch593pjyQZTvPzKy6V3qMNHyKHPoFsXA46j81NotqKqepedkgu1jNy3eU', '2015-12-02 02:20:49', '2015-12-02 04:06:24'); +(1, 'demo@admin.com', 'demo', 'demo', 0, 'demo@admin.com', 0, '$2y$10$.Jmab0dl9ZNlw0gGjGgP6OxCIkcEDlBQPSHQkZquwie1GI83.5o9S', 1, '', '', '', '', '', '', 'group A', 'support', '', '', '', '', '', '', 'admin', '', '', NULL, '2015-12-14 02:27:50', '2015-12-14 02:27:50'); -- -------------------------------------------------------- @@ -1731,7 +1727,7 @@ CREATE TABLE IF NOT EXISTS `version_check` ( -- INSERT INTO `version_check` (`id`, `current_version`, `new_version`, `created_at`, `updated_at`) VALUES -(1, '', '', '2015-12-02 02:20:48', '2015-12-02 02:20:48'); +(1, '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'); -- -- Constraints for dumped tables