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Apply Laravel coding style

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Shift automatically applies the Laravel coding style - which uses the PSR-12 coding style as a base with some minor additions.

You may customize the code style applied by configuring [Pint](https://laravel.com/docs/pint), [PHP CS Fixer](https://github.com/FriendsOfPHP/PHP-CS-Fixer), or [PHP CodeSniffer](https://github.com/squizlabs/PHP_CodeSniffer) for your project root.

For more information on customizing the code style applied by Shift, [watch this short video](https://laravelshift.com/videos/shift-code-style).
This commit is contained in:
Shift
2023-01-07 20:32:31 +00:00
parent f9ae387337
commit 87acc30a0b
235 changed files with 14454 additions and 14841 deletions
Download Patch File Download Diff File Expand all files Collapse all files

13
app/Http/Controllers/Agent/helpdesk/CannedController.php
View File

@@ -73,7 +73,6 @@ class CannedController extends Controller
*
* @param type CannedRequest $request
* @param type Canned $canned
*
* @return type Redirect
*/
public function store(CannedRequest $request, Canned $canned)
@@ -95,9 +94,8 @@ class CannedController extends Controller
/**
* Show the form for editing the Canned Response.
*
* @param type $id
* @param type $id
* @param type Canned $canned
*
* @return type View
*/
public function edit($id, Canned $canned)
@@ -115,10 +113,9 @@ class CannedController extends Controller
/**
* Update the Canned Response in database.
*
* @param type $id
* @param type $id
* @param type CannedUpdateRequest $request
* @param type Canned $canned
*
* @return type Redirect
*/
public function update($id, CannedUpdateRequest $request, Canned $canned)
@@ -142,9 +139,8 @@ class CannedController extends Controller
/**
* Delete the Canned Response from storage.
*
* @param type $id
* @param type $id
* @param type Canned $canned
*
* @return type Redirect
*/
public function destroy($id, Canned $canned)
@@ -166,8 +162,7 @@ class CannedController extends Controller
/**
* Fetch Canned Response in the ticket detail page.
*
* @param type $id
*
* @param type $id
* @return type json
*/
public function get_canned($id)

41
app/Http/Controllers/Agent/helpdesk/Filter/FilterController.php
View File

@@ -39,7 +39,6 @@ class FilterController extends Controller
* @category constructor function
*
* @param Array/Object $request
*
* @return null
*/
public function __construct(Request $req)
@@ -53,7 +52,6 @@ class FilterController extends Controller
* @category function to handle ticket table/filteration request and build tables
*
* @param Array/Object $request
*
* @return json response //build by getTable() function in TicketController
*/
public function getFilter(Request $request)
@@ -142,8 +140,7 @@ class FilterController extends Controller
/**
* @category function to check of all the parameters passed to the URL are correct or not
*
* @param array $inputs
*
* @param array $inputs
* @return bool true/false
*/
public function checkRequestIsCorrect($table, $inputs)
@@ -174,7 +171,7 @@ class FilterController extends Controller
}
ksort($inputs);
foreach ($inputs as $key => $input) {
if (!in_array($key, $available_options)) {
if (! in_array($key, $available_options)) {
// dd('here '.$key);
$table = $table->where('tickets.id', '=', null);
} else {
@@ -188,8 +185,7 @@ class FilterController extends Controller
/**
* @category function to filter tickets based on user input requests
*
* @param string $input, $value, $table
*
* @param string $input, $value, $table
* @return builder $table
*/
public function filterByInputs($input, $value, $table, $is_mytickets)
@@ -358,8 +354,7 @@ class FilterController extends Controller
/**
* @category function to filter the tickets based on show value in the request
*
* @param array $value(), builder object $table
*
* @param array $value(), builder object $table
* @return builder object $table
*/
public function showPage($value, $table)
@@ -436,7 +431,7 @@ class FilterController extends Controller
/**
* @category function to filter tickets builder based on agent/admin departments
*
* @param array $value //requested department, $table
* @param array $value //requested department, $table
*
* @var array
*
@@ -466,7 +461,7 @@ class FilterController extends Controller
/**
* @category function to return department ids and access right of departments for agents
*
* @param array $departments
* @param array $departments
*
* @var array
*
@@ -490,7 +485,7 @@ class FilterController extends Controller
/**
* @category function to filter and return ticket query builder based on priority
*
* @param array $priority, builder $table
* @param array $priority, builder $table
*
* @var array
*
@@ -583,7 +578,7 @@ class FilterController extends Controller
/**
* @category function to filter table for various date option like created, last modified, duo date and overdue
*
* @param string $type (to check type of filter to apply on date), string $value for filters, builder $table
* @param string $type (to check type of filter to apply on date), string $value for filters, builder $table
*
* @var array [start and end dates]
*
@@ -625,7 +620,7 @@ class FilterController extends Controller
/**
* @category function to get start and end date to apply date filter
*
* @param string $value
* @param string $value
*
* @var date string, date string
*
@@ -872,7 +867,7 @@ class FilterController extends Controller
* @category function to apply date filters in table builder after
* getting start and end date based on the type of date filter
*
* @param array $dates, builder $table, $column (type of filter based on which column is being chosen), $value
* @param array $dates, builder $table, $column (type of filter based on which column is being chosen), $value
*
* @var string (name of column), array
*
@@ -906,7 +901,7 @@ class FilterController extends Controller
/**
* @category function to filter ticket by source of creation
*
* @param array $name of source, builder $table
* @param array $name of source, builder $table
*
* @var array
*
@@ -927,8 +922,7 @@ class FilterController extends Controller
*
* @category function to get array of status to filter tickets
*
* @param string $status
*
* @param string $status
* @return array $status_array
*/
// public function getStatusArray($status)
@@ -974,7 +968,6 @@ class FilterController extends Controller
* @category function to filter table builder based on requested status
*
* @param string array $status_array, builder $table
*
* @return builder $table
*/
public function filterByStatus($status_array, $table)
@@ -990,8 +983,7 @@ class FilterController extends Controller
/**
* @category function to format and return user tickets
*
* @param string $segment
*
* @param string $segment
* @return builder
*/
public function formatUserTickets($segment)
@@ -1037,7 +1029,6 @@ class FilterController extends Controller
* @category function to filter results on basis of last replier
*
* @param string array $value, builder $ticket
*
* @return builder
*/
public function filterByLastResponder($value, $tickets)
@@ -1075,8 +1066,7 @@ class FilterController extends Controller
/**
* @category function to apply help topic filter
*
* @param array $value, object $table
*
* @param array $value, object $table
* @return builder
*/
public function filterByHelpTopic($value, $table)
@@ -1090,9 +1080,8 @@ class FilterController extends Controller
* @category function to return builder for show filter after checking if input
* request has status or not
*
* @param bool $has_status(if request has status filter values or not),
* @param bool $has_status(if request has status filter values or not),
* Object $table, string $status(basic pupose if status)
*
* @return object $table;
*/
public function returnShowPageWithStatus($has_status, $table, $status)

1
app/Http/Controllers/Agent/helpdesk/Filter/FilterControllerOld.php
View File

@@ -316,7 +316,6 @@ class FilterControllerOld extends Controller
*@category function to format and return user tickets
*
*@param string $segment
*
*@return builder
*/
public function formatUserTickets($segment)

3
app/Http/Controllers/Agent/helpdesk/ImapMail.php
View File

@@ -17,8 +17,7 @@ class ImapMail extends Mailbox
* This function uses imap_search() to perform a search on the mailbox currently opened in the given IMAP stream.
* For example, to match all unanswered mails sent by Mom, you'd use: "UNANSWERED FROM mom".
*
* @param string $criteria See http://php.net/imap_search for a complete list of available criteria
*
* @param string $criteria See http://php.net/imap_search for a complete list of available criteria
* @return array mailsIds (or empty array)
*/
public function searchMailbox($criteria = 'ALL')

35
app/Http/Controllers/Agent/helpdesk/MailController.php
View File

@@ -59,8 +59,7 @@ class MailController extends Controller
/**
* separate reply.
*
* @param type $body
*
* @param type $body
* @return type string
*/
public function separate_reply($body)
@@ -72,14 +71,13 @@ class MailController extends Controller
}
/**
* @param object $email
*
* @param object $email
* @return int
*/
public function priority($email)
{
$priority = $email->priority;
if (!$priority) {
if (! $priority) {
$priority = $this->ticketController()->getSystemDefaultPriority();
}
@@ -89,14 +87,13 @@ class MailController extends Controller
/**
* get department.
*
* @param object $email
*
* @param object $email
* @return int
*/
public function department($email)
{
$department = $email->department;
if (!$department) {
if (! $department) {
$department = $this->ticketController()->getSystemDefaultDepartment();
}
@@ -106,15 +103,14 @@ class MailController extends Controller
/**
* get help topic.
*
* @param object $email
*
* @param object $email
* @return int
*/
public function helptopic($email)
{
//dd($email);
$helptopic = $email->help_topic;
if (!$helptopic) {
if (! $helptopic) {
$helptopic = $this->ticketController()->getSystemDefaultHelpTopic();
}
@@ -124,8 +120,7 @@ class MailController extends Controller
/**
* get sla.
*
* @param object $email
*
* @param object $email
* @return int
*/
public function sla($email)
@@ -135,7 +130,7 @@ class MailController extends Controller
if ($help) {
$sla = $help->sla_plan;
}
if (!$sla) {
if (! $sla) {
$sla = $this->ticketController()->getSystemDefaultSla();
}
@@ -191,17 +186,17 @@ class MailController extends Controller
public function getMessageContent($message, $email)
{
$body = $message->getMessageBody(true);
if (!$body) {
if (! $body) {
$body = $message->getMessageBody();
}
$body = $this->separateReply($body);
$subject = $message->getSubject();
$address = $message->getAddresses('reply-to');
if (!$address) {
if (! $address) {
$address = $message->getAddresses('from');
}
$collaborators = $this->collaburators($message, $email);
$attachments = (!$message->getAttachments()) ? [] : $message->getAttachments();
$attachments = (! $message->getAttachments()) ? [] : $message->getAttachments();
//dd(['body' => $body, 'subject' => $subject, 'address' => $address, 'cc' => $collaborator, 'attachments' => $attachments]);
$this->workflow($address, $subject, $body, $collaborators, $attachments, $email);
}
@@ -347,8 +342,7 @@ class MailController extends Controller
/**
* function to load data.
*
* @param type $id
*
* @param type $id
* @return type file
*/
public function get_data($id)
@@ -372,8 +366,7 @@ class MailController extends Controller
/**
* separate reply.
*
* @param type $body
*
* @param type $body
* @return type string
*/
public function separateReply($body)

25
app/Http/Controllers/Agent/helpdesk/NotificationController.php
View File

@@ -71,7 +71,6 @@ class NotificationController extends Controller
* Admin Notification/Report.
*
* @param company
*
* @return mail
* */
public function send_notification_to_admin($company)
@@ -86,13 +85,13 @@ class NotificationController extends Controller
$contents = $view->render();
$from = $this->PhpMailController->mailfrom('1', '0');
$to = [
'name' => $user_name,
'name' => $user_name,
'email' => $email,
];
$message = [
'subject' => 'Daily Report',
'subject' => 'Daily Report',
'scenario' => null,
'body' => $contents,
'body' => $contents,
];
return $this->PhpMailController->sendEmail($from, $to, $message);
@@ -120,13 +119,13 @@ class NotificationController extends Controller
$contents = $view->render();
$from = $this->PhpMailController->mailfrom('1', '0');
$to = [
'name' => $user_name,
'name' => $user_name,
'email' => $email,
];
$message = [
'subject' => 'Daily Report',
'subject' => 'Daily Report',
'scenario' => null,
'body' => $contents,
'body' => $contents,
];
return $this->PhpMailController->sendEmail($from, $to, $message);
@@ -156,13 +155,13 @@ class NotificationController extends Controller
$contents = $view->render();
$from = $this->PhpMailController->mailfrom('1', '0');
$to = [
'name' => $user_name,
'name' => $user_name,
'email' => $email,
];
$message = [
'subject' => 'Daily Report',
'subject' => 'Daily Report',
'scenario' => null,
'body' => $contents,
'body' => $contents,
];
return $this->PhpMailController->sendEmail($from, $to, $message);
@@ -188,13 +187,13 @@ class NotificationController extends Controller
$contents = $view->render();
$from = $this->PhpMailController->mailfrom('1', '0');
$to = [
'name' => $user_name,
'name' => $user_name,
'email' => $email,
];
$message = [
'subject' => 'Daily Report',
'subject' => 'Daily Report',
'scenario' => null,
'body' => $contents,
'body' => $contents,
];
return $this->PhpMailController->sendEmail($from, $to, $message);

22
app/Http/Controllers/Agent/helpdesk/OrganizationController.php
View File

@@ -49,7 +49,6 @@ class OrganizationController extends Controller
* Display a listing of the resource.
*
* @param type Organization $org
*
* @return type Response
*/
public function index()
@@ -144,7 +143,6 @@ class OrganizationController extends Controller
*
* @param type Organization $org
* @param type OrganizationRequest $request
*
* @return type Redirect
*/
public function store(Organization $org, OrganizationRequest $request)
@@ -168,9 +166,8 @@ class OrganizationController extends Controller
/**
* Display the specified organization.
*
* @param type $id
* @param type $id
* @param type Organization $org
*
* @return type view
*/
public function show($id, Organization $org)
@@ -188,9 +185,8 @@ class OrganizationController extends Controller
/**
* Show the form for editing the specified organization.
*
* @param type $id
* @param type $id
* @param type Organization $org
*
* @return type view
*/
public function edit($id, Organization $org)
@@ -208,10 +204,9 @@ class OrganizationController extends Controller
/**
* Update the specified organization in storage.
*
* @param type $id
* @param type $id
* @param type Organization $org
* @param type OrganizationUpdate $request
*
* @return type Redirect
*/
public function update($id, Organization $org, OrganizationUpdate $request)
@@ -239,7 +234,6 @@ class OrganizationController extends Controller
* Delete a specified organization from storage.
*
* @param type int $id
*
* @return type Redirect
*/
public function destroy($id, Organization $org, User_org $user_org)
@@ -265,8 +259,7 @@ class OrganizationController extends Controller
/**
* Soring an organization head.
*
* @param type $id
*
* @param type $id
* @return type boolean
*/
public function Head_Org($id)
@@ -285,10 +278,9 @@ class OrganizationController extends Controller
/**
* get the report of organizations.
*
* @param type $id
* @param type $date111
* @param type $date122
*
* @param type $id
* @param type $date111
* @param type $date122
* @return type array
*/
public function orgChartData($id, $date111 = '', $date122 = '')

6
app/Http/Controllers/Agent/helpdesk/ReportController.php
View File

@@ -53,9 +53,9 @@ class ReportController extends Controller
/**
* function to get help_topic graph.
*
* @param type $date111
* @param type $date122
* @param type $helptopic
* @param type $date111
* @param type $date122
* @param type $helptopic
*/
public function chartdataHelptopic(Request $request, $date111 = '', $date122 = '', $helptopic = '')
{

268
app/Http/Controllers/Agent/helpdesk/TicketController.php
View File

@@ -93,7 +93,6 @@ class TicketController extends Controller
* Save the data of new ticket and show the New ticket page with result.
*
* @param type CreateTicketRequest $request
*
* @return type response
*/
public function post_newticket(CreateTicketRequest $request, CountryCode $code, $api = false)
@@ -134,8 +133,8 @@ class TicketController extends Controller
$geoipcode = $code->where('iso', '=', $location->iso_code)->first();
if ($phonecode == null) {
$data = [
'fails' => Lang::get('lang.country-code-required-error'),
'phonecode' => $geoipcode->phonecode,
'fails' => Lang::get('lang.country-code-required-error'),
'phonecode' => $geoipcode->phonecode,
'country_code_error' => 1,
];
if ($api != false) {
@@ -145,10 +144,10 @@ class TicketController extends Controller
return Redirect()->back()->with($data)->withInput($request->except('password'));
} else {
$code = CountryCode::select('phonecode')->where('phonecode', '=', $phonecode)->get();
if (!count($code)) {
if (! count($code)) {
$data = [
'fails' => Lang::get('lang.incorrect-country-code-error'),
'phonecode' => $geoipcode->phonecode,
'fails' => Lang::get('lang.incorrect-country-code-error'),
'phonecode' => $geoipcode->phonecode,
'country_code_error' => 1,
];
if ($api != false) {
@@ -197,8 +196,7 @@ class TicketController extends Controller
/**
* Shows the ticket thread details.
*
* @param type $id
*
* @param type $id
* @return type response
*/
public function thread($id)
@@ -243,7 +241,7 @@ class TicketController extends Controller
{
$size = 0;
$files = Input::file('attachment');
if (!$files) {
if (! $files) {
return $size;
}
if (count($files) > 0) {
@@ -273,7 +271,6 @@ class TicketController extends Controller
*
* @param type Ticket_Thread $thread
* @param type TicketRequest $request
*
* @return type bool
*/
public function reply(Ticket_Thread $thread, Request $request, Ticket_attachments $ta, $mail = true, $system_reply = true, $user_id = '')
@@ -377,7 +374,7 @@ class TicketController extends Controller
$ticket_number = $tickets->ticket_number;
$company = $this->company();
$username = $ticket_user->first_name;
if (!empty(Auth::user()->agent_sign)) {
if (! empty(Auth::user()->agent_sign)) {
$agentsign = Auth::user()->agent_sign;
} else {
$agentsign = null;
@@ -392,10 +389,10 @@ class TicketController extends Controller
}
$data = [
'ticket_id' => $request->input('ticket_ID'),
'u_id' => $u_id,
'body' => $request->input('reply_content'),
'u_id' => $u_id,
'body' => $request->input('reply_content'),
];
if (!$request->has('do-not-send')) {
if (! $request->has('do-not-send')) {
event('Reply-Ticket', [$data]);
}
// sending attachments via php mail function
@@ -404,7 +401,7 @@ class TicketController extends Controller
$line = '---Reply above this line---<br><br>';
$collaborators = Ticket_Collaborator::where('ticket_id', '=', $ticket_id)->get();
$emails = Emails::where('department', '=', $tickets->dept_id)->first();
if (!$email) {
if (! $email) {
$mail = false;
}
@@ -416,16 +413,16 @@ class TicketController extends Controller
$from = $this->PhpMailController->mailfrom('0', $tickets->dept_id),
$to = ['name' => $user_name, 'email' => $email, 'cc' => $collaborators],
$message = [
'subject' => $ticket_subject.'[#'.$ticket_number.']',
'body' => $line.$request->input('reply_content'),
'scenario' => 'ticket-reply',
'subject' => $ticket_subject.'[#'.$ticket_number.']',
'body' => $line.$request->input('reply_content'),
'scenario' => 'ticket-reply',
'attachments' => $attachment_files,
],
$template_variables = [
'ticket_number' => $ticket_number,
'user' => $username,
'agent_sign' => $agentsign,
'system_link' => $link,
'user' => $username,
'agent_sign' => $agentsign,
'system_link' => $link,
]
);
}
@@ -442,9 +439,8 @@ class TicketController extends Controller
/**
* Ticket edit and save ticket data.
*
* @param type $ticket_id
* @param type $ticket_id
* @param type Ticket_Thread $thread
*
* @return type bool
*/
public function ticketEditPost($ticket_id, Ticket_Thread $thread, Tickets $ticket)
@@ -480,8 +476,7 @@ class TicketController extends Controller
/**
* Print Ticket Details.
*
* @param type $id
*
* @param type $id
* @return type respponse
*/
public function ticket_print($id)
@@ -510,8 +505,7 @@ class TicketController extends Controller
/**
* Generates Ticket Number.
*
* @param type $ticket_number
*
* @param type $ticket_number
* @return type integer
*/
public function ticketNumberold($ticket_number)
@@ -583,8 +577,7 @@ class TicketController extends Controller
/**
* check email for dublicate entry.
*
* @param type $email
*
* @param type $email
* @return type bool
*/
public function checkEmail($email)
@@ -600,8 +593,7 @@ class TicketController extends Controller
/**
* @category fucntion to check if mobile number is unqique or not
*
* @param string $mobile
*
* @param string $mobile
* @return bool true(if mobile exists in users table)/false (if mobile does not exist in user table)
*/
public function checkMobile($mobile)
@@ -617,15 +609,14 @@ class TicketController extends Controller
/**
* Create User while creating ticket.
*
* @param type $emailadd
* @param type $username
* @param type $subject
* @param type $phone
* @param type $helptopic
* @param type $sla
* @param type $priority
* @param type $system
*
* @param type $emailadd
* @param type $username
* @param type $subject
* @param type $phone
* @param type $helptopic
* @param type $sla
* @param type $priority
* @param type $system
* @return type bool
*/
public function create_user($emailadd, $username, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $from_data, $auto_response, $status)
@@ -633,7 +624,7 @@ class TicketController extends Controller
// define global variables
$unique = $emailadd;
if (!$emailadd) {
if (! $emailadd) {
$unique = $mobile_number;
}
// check emails
@@ -685,11 +676,11 @@ class TicketController extends Controller
if ($user_status == 0 || ($email_mandatory->status == 0 || $email_mandatory->status == '0')) {
$value = [
'full_name' => $username,
'email' => $emailadd,
'code' => $phonecode,
'mobile' => $mobile_number,
'email' => $emailadd,
'code' => $phonecode,
'mobile' => $mobile_number,
'user_name' => $unique,
'password' => $password,
'password' => $password,
];
event(new \App\Events\LoginEvent($value));
}
@@ -742,9 +733,9 @@ class TicketController extends Controller
$to = ['name' => $username, 'email' => $emailadd],
$message = ['subject' => $updated_subject, 'scenario' => 'create-ticket-by-agent', 'body' => $body],
$template_variables = [
'agent_sign' => Auth::user()->agent_sign,
'agent_sign' => Auth::user()->agent_sign,
'ticket_number' => $ticket_number2,
'system_link' => $link,
'system_link' => $link,
]
);
}
@@ -761,9 +752,9 @@ class TicketController extends Controller
$to = ['name' => $username, 'email' => $emailadd],
$message = ['subject' => $updated_subject, 'scenario' => 'create-ticket'],
$template_variables = ['user' => $username,
'ticket_number' => $ticket_number2,
'department_sign' => '',
'system_link' => $link,
'ticket_number' => $ticket_number2,
'department_sign' => '',
'system_link' => $link,
]
);
}
@@ -824,32 +815,32 @@ class TicketController extends Controller
$this->PhpMailController->sendmail(
$from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id),
$to = [
'user' => $email_data['to_user'],
'user' => $email_data['to_user'],
'email' => $email_data['to_email'],
],
$message = [
'subject' => $updated_subject,
'body' => $body, 'scenario' => $mail,
'body' => $body, 'scenario' => $mail,
],
$template_variables = [
'ticket_agent_name' => $email_data['to_user_name'],
'ticket_client_name' => $username,
'ticket_agent_name' => $email_data['to_user_name'],
'ticket_client_name' => $username,
'ticket_client_email' => $emailadd,
'user' => $email_data['to_user_name'],
'ticket_number' => $ticket_number2,
'email_address' => $emailadd,
'name' => $ticket_creator, ]
'user' => $email_data['to_user_name'],
'ticket_number' => $ticket_number2,
'email_address' => $emailadd,
'name' => $ticket_creator, ]
);
} catch (\Exception $e) {
}
}
$data = [
'ticket_number' => $ticket_number2,
'user_id' => $user_id,
'subject' => $subject,
'body' => $body,
'status' => $status,
'Priority' => $priority,
'user_id' => $user_id,
'subject' => $subject,
'body' => $body,
'status' => $status,
'Priority' => $priority,
];
event('Create-Ticket', [$data]);
$data = [
@@ -901,13 +892,12 @@ class TicketController extends Controller
/**
* Check the response of the ticket.
*
* @param type $user_id
* @param type $subject
* @param type $body
* @param type $helptopic
* @param type $sla
* @param type $priority
*
* @param type $user_id
* @param type $subject
* @param type $body
* @param type $helptopic
* @param type $sla
* @param type $priority
* @return type string
*/
public function check_ticket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $status)
@@ -949,10 +939,10 @@ class TicketController extends Controller
// event fire for internal notes
//event to change status
$data = [
'id' => $ticket_number,
'status' => 'Open',
'id' => $ticket_number,
'status' => 'Open',
'first_name' => $username,
'last_name' => '',
'last_name' => '',
];
event('change-status', [$data]);
}
@@ -977,13 +967,12 @@ class TicketController extends Controller
/**
* Create Ticket.
*
* @param type $user_id
* @param type $subject
* @param type $body
* @param type $helptopic
* @param type $sla
* @param type $priority
*
* @param type $user_id
* @param type $subject
* @param type $body
* @param type $helptopic
* @param type $sla
* @param type $priority
* @return type string
*/
public function createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $status)
@@ -1053,7 +1042,7 @@ class TicketController extends Controller
$form_name = $form->formname;
}
foreach ($form_data as $key => $form_details) {
if (!is_array($form_details)) {
if (! is_array($form_details)) {
$form_value = new Ticket_Form_Data();
$form_value->ticket_id = $id;
$form_value->title = $key;
@@ -1074,11 +1063,10 @@ class TicketController extends Controller
/**
* Generate Ticket Thread.
*
* @param type $subject
* @param type $body
* @param type $id
* @param type $user_id
*
* @param type $subject
* @param type $body
* @param type $id
* @param type $user_id
* @return type
*/
public function ticketThread($subject, $body, $id, $user_id)
@@ -1099,8 +1087,7 @@ class TicketController extends Controller
/**
* Generate a random string for password.
*
* @param type $length
*
* @param type $length
* @return type string
*/
public function generateRandomString($length = 10)
@@ -1118,9 +1105,8 @@ class TicketController extends Controller
/**
* function to Ticket Close.
*
* @param type $id
* @param type $id
* @param type Tickets $ticket
*
* @return type string
*/
public function close($id, Tickets $ticket)
@@ -1169,10 +1155,10 @@ class TicketController extends Controller
return 0;
}
$data = [
'id' => $ticket_status->ticket_number,
'status' => 'Closed',
'id' => $ticket_status->ticket_number,
'status' => 'Closed',
'first_name' => Auth::user()->first_name,
'last_name' => Auth::user()->last_name,
'last_name' => Auth::user()->last_name,
];
event('change-status', [$data]);
@@ -1182,9 +1168,8 @@ class TicketController extends Controller
/**
* function to Ticket resolved.
*
* @param type $id
* @param type $id
* @param type Tickets $ticket
*
* @return type string
*/
public function resolve($id, Tickets $ticket)
@@ -1215,10 +1200,10 @@ class TicketController extends Controller
}
$thread->save();
$data = [
'id' => $ticket_status->ticket_number,
'status' => 'Resolved',
'id' => $ticket_status->ticket_number,
'status' => 'Resolved',
'first_name' => Auth::user()->first_name,
'last_name' => Auth::user()->last_name,
'last_name' => Auth::user()->last_name,
];
event('change-status', [$data]);
@@ -1228,9 +1213,8 @@ class TicketController extends Controller
/**
* function to Open Ticket.
*
* @param type $id
* @param type $id
* @param type Tickets $ticket
*
* @return type
*/
public function open($id, Tickets $ticket)
@@ -1255,10 +1239,10 @@ class TicketController extends Controller
$thread->body = $ticket_status_message->message.' '.Auth::user()->first_name.' '.Auth::user()->last_name;
$thread->save();
$data = [
'id' => $ticket_status->ticket_number,
'status' => 'Open',
'id' => $ticket_status->ticket_number,
'status' => 'Open',
'first_name' => Auth::user()->first_name,
'last_name' => Auth::user()->last_name,
'last_name' => Auth::user()->last_name,
];
event('change-status', [$data]);
@@ -1268,9 +1252,8 @@ class TicketController extends Controller
/**
* Function to delete ticket.
*
* @param type $id
* @param type $id
* @param type Tickets $ticket
*
* @return type string
*/
public function delete($id, Tickets $ticket)
@@ -1287,10 +1270,10 @@ class TicketController extends Controller
$ticket_attachment->delete();
}
$data = [
'id' => $ticket_delete->ticket_number,
'status' => 'Deleted',
'id' => $ticket_delete->ticket_number,
'status' => 'Deleted',
'first_name' => Auth::user()->first_name,
'last_name' => Auth::user()->last_name,
'last_name' => Auth::user()->last_name,
];
event('change-status', [$data]);
@@ -1307,10 +1290,10 @@ class TicketController extends Controller
$thread->body = $ticket_status_message->message.' '.Auth::user()->first_name.' '.Auth::user()->last_name;
$thread->save();
$data = [
'id' => $ticket_delete->ticket_number,
'status' => 'Deleted',
'id' => $ticket_delete->ticket_number,
'status' => 'Deleted',
'first_name' => Auth::user()->first_name,
'last_name' => Auth::user()->last_name,
'last_name' => Auth::user()->last_name,
];
event('change-status', [$data]);
@@ -1321,9 +1304,8 @@ class TicketController extends Controller
/**
* Function to ban an email.
*
* @param type $id
* @param type $id
* @param type Tickets $ticket
*
* @return type string
*/
public function ban($id, Tickets $ticket)
@@ -1341,8 +1323,7 @@ class TicketController extends Controller
/**
* function to assign ticket.
*
* @param type $id
*
* @param type $id
* @return type bool
*/
public function assign($id)
@@ -1414,8 +1395,7 @@ class TicketController extends Controller
/**
* Function to post internal note.
*
* @param type $id
*
* @param type $id
* @return type bool
*/
public function InternalNote($id)
@@ -1432,8 +1412,8 @@ class TicketController extends Controller
$NewThread->save();
$data = [
'ticket_id' => $id,
'u_id' => Auth::user()->first_name.' '.Auth::user()->last_name,
'body' => $InternalContent,
'u_id' => Auth::user()->first_name.' '.Auth::user()->last_name,
'body' => $InternalContent,
];
event('Reply-Ticket', [$data]);
@@ -1443,8 +1423,7 @@ class TicketController extends Controller
/**
* Function to surrender a ticket.
*
* @param type $id
*
* @param type $id
* @return type bool
*/
public function surrender($id)
@@ -1470,8 +1449,7 @@ class TicketController extends Controller
/**
* Search.
*
* @param type $keyword
*
* @param type $keyword
* @return type array
*/
public function search($keyword)
@@ -1488,8 +1466,7 @@ class TicketController extends Controller
/**
* Search.
*
* @param type $keyword
*
* @param type $keyword
* @return type array
*/
public function stores($ticket_number)
@@ -1508,8 +1485,7 @@ class TicketController extends Controller
/**
* store_collaborators.
*
* @param type $headers
*
* @param type $headers
* @return type
*/
public function storeCollaborators($headers, $id)
@@ -1591,8 +1567,7 @@ class TicketController extends Controller
/**
* cleanMe.
*
* @param type $input
*
* @param type $input
* @return type
*/
public function cleanMe($input)
@@ -1609,7 +1584,6 @@ class TicketController extends Controller
* autosearch.
*
* @param type Image $image
*
* @return type json
*/
public function autosearch($id)
@@ -1623,7 +1597,6 @@ class TicketController extends Controller
* autosearch2.
*
* @param type Image $image
*
* @return type json
*/
public function autosearch2(User $user)
@@ -1636,7 +1609,6 @@ class TicketController extends Controller
* autosearch.
*
* @param type Image $image
*
* @return type json
*/
public function usersearch()
@@ -1653,7 +1625,7 @@ class TicketController extends Controller
.'</div>';
}
$ticket_collaborator = Ticket_Collaborator::where('ticket_id', '=', $ticket_id)->where('user_id', '=', $data->id)->first();
if (!isset($ticket_collaborator)) {
if (! isset($ticket_collaborator)) {
$ticket_collaborator = new Ticket_Collaborator();
$ticket_collaborator->isactive = 1;
$ticket_collaborator->ticket_id = $ticket_id;
@@ -1671,7 +1643,6 @@ class TicketController extends Controller
* useradd.
*
* @param type Image $image
*
* @return type json
*/
public function useradd()
@@ -1807,8 +1778,7 @@ class TicketController extends Controller
/**
* user time zone.
*
* @param type $utc
*
* @param type $utc
* @return type date
*/
public static function usertimezone($utc)
@@ -1856,8 +1826,7 @@ class TicketController extends Controller
/**
* lock.
*
* @param type $id
*
* @param type $id
* @return type null
*/
public function lock($id)
@@ -1999,8 +1968,7 @@ class TicketController extends Controller
* checkLock($id)
* function to check and lock ticket.
*
* @param int $id
*
* @param int $id
* @return int
*/
public function checkLock($id)
@@ -2051,8 +2019,7 @@ class TicketController extends Controller
/**
* function to Change owner.
*
* @param type $id
*
* @param type $id
* @return type bool
*/
public function changeOwner($id)
@@ -2117,7 +2084,6 @@ class TicketController extends Controller
* useradd.
*
* @param type Image $image
*
* @return type json
*/
public function changeOwnerAdd($email, $name, $ticket_id)
@@ -2126,9 +2092,9 @@ class TicketController extends Controller
$email = $email;
$ticket_id = $ticket_id;
$validator = \Validator::make(
['email' => $email,
['email' => $email,
'name' => $name, ],
['email' => 'required|email',
['email' => 'required|email',
]
);
$user = User::where('email', '=', $email)->first();
@@ -2250,12 +2216,12 @@ class TicketController extends Controller
->update(['status' => 3]);
//event has $p_id and $value
event('ticket.merge', [['parent' => $p_id, 'child' => $value]]);
if (!empty(Input::get('reason'))) {
if (! empty(Input::get('reason'))) {
$reason = Input::get('reason');
} else {
$reason = Lang::get('lang.no-reason');
}
if (!empty(Input::get('title'))) {
if (! empty(Input::get('title'))) {
Ticket_Thread::where('ticket_id', '=', $p_id)->first()
->update(['title' => Input::get('title')]);
}
@@ -2305,7 +2271,6 @@ class TicketController extends Controller
*@category function to call and show ticket details in tool tip via ajax
*
*@param null
*
*@return string //script to load tooltip data
*/
public static function tooltip($ticketid)
@@ -2393,7 +2358,6 @@ class TicketController extends Controller
* @category function to chech if user verifcaition required for creating tickets or not
*
* @param null
*
* @return int 0/1
*/
public function checkUserVerificationStatus()
@@ -2427,7 +2391,7 @@ class TicketController extends Controller
->where('ticket_thread.id', $threadid)
->first();
//dd($thread);
if (!$thread) {
if (! $thread) {
throw new Exception('Sorry we can not find your request');
}
$company = \App\Model\helpdesk\Settings\Company::where('id', '=', '1')->first();
@@ -2649,7 +2613,6 @@ class TicketController extends Controller
*@category function to send notification of ticket merging to the owners
*
*@param srting array $t_id, $p_id
*
*@return null
*/
public function sendMergeNotification($p_id, $t_id)
@@ -2710,8 +2673,7 @@ class TicketController extends Controller
/**
* chumper's function to return data to chumper datatable.
*
* @param array-object $tickets
*
* @param array-object $tickets
* @return array-object
*/
public static function genreateTableJson($tickets)

80
app/Http/Controllers/Agent/helpdesk/TicketWorkflowController.php
View File

@@ -180,10 +180,9 @@ class TicketWorkflowController extends Controller
/**
* function to check the rules applied to the ticket workflow.
*
* @param type $to_check
* @param type $condition
* @param type $statement
*
* @param type $to_check
* @param type $condition
* @param type $statement
* @return type boolean
*/
public function checkRuleCondition($to_check, $condition, $statement)
@@ -212,9 +211,8 @@ class TicketWorkflowController extends Controller
/**
* function to check if the equal functions are applied.
*
* @param type $statement
* @param type $to_check
*
* @param type $statement
* @param type $to_check
* @return bool
*/
public function checkEqual($statement, $to_check)
@@ -229,9 +227,8 @@ class TicketWorkflowController extends Controller
/**
* function to check if the not-equal functions are applied.
*
* @param type $statement
* @param type $to_check
*
* @param type $statement
* @param type $to_check
* @return bool
*/
public function checkNotEqual($statement, $to_check)
@@ -246,9 +243,8 @@ class TicketWorkflowController extends Controller
/**
* function to check if the contains functions are applied.
*
* @param type $statement
* @param type $to_check
*
* @param type $statement
* @param type $to_check
* @return bool
*/
public function checkContains($statement, $to_check)
@@ -263,9 +259,8 @@ class TicketWorkflowController extends Controller
/**
* function to check if the do not contain functions are applied.
*
* @param type $statement
* @param type $to_check
*
* @param type $statement
* @param type $to_check
* @return bool
*/
public function checkDoNotContain($statement, $to_check)
@@ -280,9 +275,8 @@ class TicketWorkflowController extends Controller
/**
* function to check if the start functions are applied.
*
* @param type $statement
* @param type $to_check
*
* @param type $statement
* @param type $to_check
* @return bool
*/
public function checkStarts($statement, $to_check)
@@ -297,9 +291,8 @@ class TicketWorkflowController extends Controller
/**
* function to check if the ends functions are applied.
*
* @param type $statement
* @param type $to_check
*
* @param type $statement
* @param type $to_check
* @return bool
*/
public function checkEnds($statement, $to_check)
@@ -325,9 +318,8 @@ class TicketWorkflowController extends Controller
/**
* function to apply the action to a ticket.
*
* @param type $workflow_id
* @param type $ticket_settings_details
*
* @param type $workflow_id
* @param type $ticket_settings_details
* @return type array
*/
public function applyActionCondition($workflow_id, $ticket_settings_details)
@@ -359,8 +351,7 @@ class TicketWorkflowController extends Controller
/**
* function to reject ticket.
*
* @param array $ticket_settings_details
*
* @param array $ticket_settings_details
* @return type array
*/
public function rejectTicket($ticket_settings_details)
@@ -373,9 +364,8 @@ class TicketWorkflowController extends Controller
/**
* function to change the department of a ticket.
*
* @param type $workflow_action
* @param type $ticket_settings_details
*
* @param type $workflow_action
* @param type $ticket_settings_details
* @return type array
*/
public function changeDepartment($workflow_action, $ticket_settings_details)
@@ -393,9 +383,8 @@ class TicketWorkflowController extends Controller
/**
* function to change the priority of a ticket.
*
* @param type $workflow_action
* @param type $ticket_settings_details
*
* @param type $workflow_action
* @param type $ticket_settings_details
* @return type array
*/
public function changePriority($workflow_action, $ticket_settings_details)
@@ -413,9 +402,8 @@ class TicketWorkflowController extends Controller
/**
* function to change the SLA of a ticket.
*
* @param type $workflow_action
* @param type $ticket_settings_details
*
* @param type $workflow_action
* @param type $ticket_settings_details
* @return type array
*/
public function changeSla($workflow_action, $ticket_settings_details)
@@ -433,9 +421,8 @@ class TicketWorkflowController extends Controller
/**
* function to assign tean to a ticket.
*
* @param type $workflow_action
* @param type $ticket_settings_details
*
* @param type $workflow_action
* @param type $ticket_settings_details
* @return type array
*/
public function changeTeam($workflow_action, $ticket_settings_details)
@@ -453,9 +440,8 @@ class TicketWorkflowController extends Controller
/**
* function to assing a ticket to an agent.
*
* @param type $workflow_action
* @param type $ticket_settings_details
*
* @param type $workflow_action
* @param type $ticket_settings_details
* @return type array
*/
public function changeAgent($workflow_action, $ticket_settings_details)
@@ -473,9 +459,8 @@ class TicketWorkflowController extends Controller
/**
* function to change the helptopic of a ticket.
*
* @param type $workflow_action
* @param type $ticket_settings_details
*
* @param type $workflow_action
* @param type $ticket_settings_details
* @return type array
*/
public function changeHelptopic($workflow_action, $ticket_settings_details)
@@ -493,9 +478,8 @@ class TicketWorkflowController extends Controller
/**
* function to change the status of a ticket.
*
* @param type $workflow_action
* @param type $ticket_settings_details
*
* @param type $workflow_action
* @param type $ticket_settings_details
* @return type array
*/
public function changeStatus($workflow_action, $ticket_settings_details)

46
app/Http/Controllers/Agent/helpdesk/UserController.php
View File

@@ -73,7 +73,6 @@ class UserController extends Controller
* Display all list of the users.
*
* @param type User $user
*
* @return type view
*/
public function index()
@@ -272,7 +271,6 @@ class UserController extends Controller
*
* @param type User $user
* @param type Sys_userRequest $request
*
* @return type redirect
*/
public function store(User $user, Sys_userRequest $request)
@@ -306,7 +304,7 @@ class UserController extends Controller
return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
} else {
$code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
if (!count($code)) {
if (! count($code)) {
return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
}
}
@@ -351,7 +349,6 @@ class UserController extends Controller
*
* @param type int $id
* @param type User $user
*
* @return type view
*/
public function randomPassword()
@@ -377,7 +374,6 @@ class UserController extends Controller
*
* @param type int $id
* @param type User $user
*
* @return type view
*/
public function randomPostPassword($id, ChangepasswordRequest $request)
@@ -401,9 +397,8 @@ class UserController extends Controller
}
/**
* @param type $id
* @param Request $request
*
* @param type $id
* @param Request $request
* @return type
*/
public function changeRoleAdmin($id, Request $request)
@@ -423,9 +418,8 @@ class UserController extends Controller
}
/**
* @param type $id
* @param Request $request
*
* @param type $id
* @param Request $request
* @return type
*/
public function changeRoleAgent($id, Request $request)
@@ -445,8 +439,7 @@ class UserController extends Controller
}
/**
* @param type $id
*
* @param type $id
* @return type
*/
public function changeRoleUser($id)
@@ -472,8 +465,7 @@ class UserController extends Controller
}
/**
* @param type $id
*
* @param type $id
* @return type
*/
public function deleteAgent($id)
@@ -609,7 +601,6 @@ class UserController extends Controller
*
* @param type int $id
* @param type User $user
*
* @return type view
*/
public function show($id)
@@ -633,7 +624,6 @@ class UserController extends Controller
*
* @param type int $id
* @param type User $user
*
* @return type Response
*/
public function edit($id, CountryCode $code)
@@ -668,7 +658,6 @@ class UserController extends Controller
* @param type int $id
* @param type User $user
* @param type Sys_userUpdate $request
*
* @return type Response
*/
public function update($id, Sys_userUpdate $request)
@@ -683,7 +672,7 @@ class UserController extends Controller
return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
} else {
$code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
if (!count($code)) {
if (! count($code)) {
return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
} else {
$users->country_code = $request->country_code;
@@ -737,7 +726,7 @@ class UserController extends Controller
try {
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'))
->with(['phonecode' => $phonecode->phonecode,
'verify' => $status, ]);
'verify' => $status, ]);
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->getMessage());
}
@@ -748,7 +737,6 @@ class UserController extends Controller
*
* @param type int $id
* @param type ProfileRequest $request
*
* @return type Redirect
*/
public function postProfileedit(ProfileRequest $request)
@@ -760,7 +748,7 @@ class UserController extends Controller
return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
} else {
$code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
if (!count($code)) {
if (! count($code)) {
return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
}
$user->country_code = $request->country_code;
@@ -802,7 +790,6 @@ class UserController extends Controller
*
* @param type int $id
* @param type ProfilePassword $request
*
* @return type Redirect
*/
public function postProfilePassword($id, ProfilePassword $request)
@@ -828,8 +815,7 @@ class UserController extends Controller
/**
* Assigning an user to an organization.
*
* @param type $id
*
* @param type $id
* @return type boolean
*/
public function UserAssignOrg($id)
@@ -896,8 +882,7 @@ class UserController extends Controller
/**
* creating an organization in user profile page via modal popup.
*
* @param type $id
*
* @param type $id
* @return type
*/
public function User_Create_Org($id)
@@ -940,8 +925,7 @@ class UserController extends Controller
/**
* Generate a random string for password.
*
* @param type $length
*
* @param type $length
* @return string
*/
public function generateRandomString($length = 10)
@@ -969,7 +953,7 @@ class UserController extends Controller
}
$org_relations->create([
'user_id' => $userid,
'org_id' => $orgid,
'org_id' => $orgid,
]);
}
@@ -1045,7 +1029,7 @@ class UserController extends Controller
->first();
if ($otp != null) {
$otp_length = strlen(Input::get('otp'));
if (($otp_length == 6 && !preg_match('/[a-z]/i', Input::get('otp')))) {
if (($otp_length == 6 && ! preg_match('/[a-z]/i', Input::get('otp')))) {
$otp2 = Hash::make(Input::get('otp'));
$date1 = date_format($otp->updated_at, 'Y-m-d h:i:sa');
$date2 = date('Y-m-d h:i:sa');