From 84aa8f803d444a2dce0cd9d95098703fe1484e07 Mon Sep 17 00:00:00 2001 From: Sakthi002 Date: Tue, 29 Dec 2020 15:52:27 +0530 Subject: [PATCH] Bootstrap4 :: Organization module UI updates --- .../Agent/helpdesk/OrganizationController.php | 6 +- .../Agent/helpdesk/TicketController.php | 2 +- .../helpdesk/organization/create.blade.php | 84 +- .../helpdesk/organization/edit.blade.php | 82 +- .../helpdesk/organization/index.blade.php | 62 +- .../helpdesk/organization/show.blade.php | 925 ++++++++++-------- .../ticket/more/tickets-model.blade.php | 40 +- .../more/tickets-options-script.blade.php | 13 +- .../agent/helpdesk/ticket/tickets.blade.php | 85 +- .../agent/helpdesk/user/create.blade.php | 137 +-- .../agent/helpdesk/user/edit.blade.php | 10 +- .../agent/helpdesk/user/show.blade.php | 15 +- .../default1/agent/layout/agent.blade.php | 20 +- .../Chumper/tickets-javascript.blade.php | 1 - 14 files changed, 821 insertions(+), 661 deletions(-) diff --git a/app/Http/Controllers/Agent/helpdesk/OrganizationController.php b/app/Http/Controllers/Agent/helpdesk/OrganizationController.php index 5ab42060d..03a059a1f 100644 --- a/app/Http/Controllers/Agent/helpdesk/OrganizationController.php +++ b/app/Http/Controllers/Agent/helpdesk/OrganizationController.php @@ -107,14 +107,14 @@ class OrganizationController extends Controller
+

Are You Sure ?

-

Are You Sure ?

'.$model->user_name.'
-
- +
+
diff --git a/app/Http/Controllers/Agent/helpdesk/TicketController.php b/app/Http/Controllers/Agent/helpdesk/TicketController.php index bd50dd1c5..74447d614 100644 --- a/app/Http/Controllers/Agent/helpdesk/TicketController.php +++ b/app/Http/Controllers/Agent/helpdesk/TicketController.php @@ -2676,7 +2676,7 @@ class TicketController extends Controller { return \Datatable::table() ->addColumn( - '', + '', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.from'), diff --git a/resources/views/themes/default1/agent/helpdesk/organization/create.blade.php b/resources/views/themes/default1/agent/helpdesk/organization/create.blade.php index e362a17ca..8b213af82 100644 --- a/resources/views/themes/default1/agent/helpdesk/organization/create.blade.php +++ b/resources/views/themes/default1/agent/helpdesk/organization/create.blade.php @@ -1,15 +1,19 @@ @extends('themes.default1.agent.layout.agent') @section('Users') -class="active" +class="nav-link active" @stop @section('user-bar') -active +class="nav-link active" +@stop + +@section('user') +class="active" @stop @section('organizations') -class="active" +class="nav-link active" @stop @section('HeadInclude') @@ -29,65 +33,77 @@ class="active" @section('content') {!! Form::open(['action'=>'Agent\helpdesk\OrganizationController@store','method'=>'post']) !!} -
-
-

{{Lang::get('lang.create')}}

+ +@if(Session::has('errors')) + +
+ + {!! Lang::get('lang.alert') !!}! + +
+ @if($errors->first('name')) +
  • {!! $errors->first('name', ':message') !!}
    • + @endif + @if($errors->first('phone')) +
  • {!! $errors->first('phone', ':message') !!}
    • + @endif + @if($errors->first('website')) +
  • {!! $errors->first('website', ':message') !!}
    • + @endif +
    +@endif +
    +
    +

    {{Lang::get('lang.create')}}

    -
    - @if(Session::has('errors')) - -
    - - {!! Lang::get('lang.alert') !!}! - -
    - @if($errors->first('name')) -
  • {!! $errors->first('name', ':message') !!}
    • - @endif - @if($errors->first('phone')) -
  • {!! $errors->first('phone', ':message') !!}
    • - @endif - @if($errors->first('website')) -
  • {!! $errors->first('website', ':message') !!}
    • - @endif -
    - @endif +
    -
    +
    {!! Form::label('name',Lang::get('lang.name')) !!} * {!! Form::text('name',null,['class' => 'form-control']) !!}
    -
    +
    {!! Form::label('phone',Lang::get('lang.phone')) !!} {!! Form::text('phone',null,['class' => 'form-control']) !!}
    -
    +
    {!! Form::label('website',Lang::get('lang.website')) !!} {!! Form::text('website',null,['class' => 'form-control']) !!}
    -
    +
    {!! Form::label('address',Lang::get('lang.address')) !!} {!! Form::textarea('address',null,['class' => 'form-control']) !!}
    -
    +
    {!! Form::label('internal_notes',Lang::get('lang.internal_notes')) !!} {!! Form::textarea('internal_notes',null,['class' => 'form-control']) !!}
    -
    - {!! Form::submit(Lang::get('lang.submit'),['class'=>'form-group btn btn-primary'])!!} +
    + {!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary'])!!}
    @stop \ No newline at end of file diff --git a/resources/views/themes/default1/agent/helpdesk/organization/edit.blade.php b/resources/views/themes/default1/agent/helpdesk/organization/edit.blade.php index 44dd7f602..9e710c1be 100644 --- a/resources/views/themes/default1/agent/helpdesk/organization/edit.blade.php +++ b/resources/views/themes/default1/agent/helpdesk/organization/edit.blade.php @@ -1,14 +1,19 @@ @extends('themes.default1.agent.layout.agent') + @section('Users') -class="active" +class="nav-link active" @stop @section('user-bar') -active +class="nav-link active" +@stop + +@section('user') +class="active" @stop @section('organizations') -class="active" +class="nav-link active" @stop @section('HeadInclude') @@ -28,65 +33,76 @@ class="active" @section('content') {!! Form::model($orgs,['url'=>'organizations/'.$orgs->id,'method'=>'PATCH']) !!} -
    -
    -

    {{Lang::get('lang.edit')}}

    +@if(Session::has('errors')) + +
    + + {!! Lang::get('lang.alert') !!}! + +
    + @if($errors->first('name')) +
  • {!! $errors->first('name', ':message') !!}
    • + @endif + @if($errors->first('phone')) +
  • {!! $errors->first('phone', ':message') !!}
    • + @endif + @if($errors->first('website')) +
  • {!! $errors->first('website', ':message') !!}
    • + @endif +
    +@endif +
    +
    +

    {{Lang::get('lang.edit')}}

    -
    - @if(Session::has('errors')) - -
    - - {!! Lang::get('lang.alert') !!}! - -
    - @if($errors->first('name')) -
  • {!! $errors->first('name', ':message') !!}
    • - @endif - @if($errors->first('phone')) -
  • {!! $errors->first('phone', ':message') !!}
    • - @endif - @if($errors->first('website')) -
  • {!! $errors->first('website', ':message') !!}
    • - @endif -
    - @endif +
    -
    +
    {!! Form::label('name',Lang::get('lang.name')) !!} * {!! Form::text('name',null,['class' => 'form-control']) !!}
    -
    +
    {!! Form::label('phone',Lang::get('lang.phone')) !!} {!! Form::text('phone',null,['class' => 'form-control']) !!}
    -
    +
    {!! Form::label('website',Lang::get('lang.website')) !!} {!! Form::text('website',null,['class' => 'form-control']) !!}
    -
    +
    {!! Form::label('address',Lang::get('lang.address')) !!} {!! Form::textarea('address',null,['class' => 'form-control']) !!}
    -
    +
    {!! Form::label('internal_notes',Lang::get('lang.internal_notes')) !!} {!! Form::textarea('internal_notes',null,['class' => 'form-control']) !!}
    -
    +
    {!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary'])!!}
    @stop \ No newline at end of file diff --git a/resources/views/themes/default1/agent/helpdesk/organization/index.blade.php b/resources/views/themes/default1/agent/helpdesk/organization/index.blade.php index d4c326cff..ed200f3b5 100644 --- a/resources/views/themes/default1/agent/helpdesk/organization/index.blade.php +++ b/resources/views/themes/default1/agent/helpdesk/organization/index.blade.php @@ -1,45 +1,59 @@ @extends('themes.default1.agent.layout.agent') @section('Users') -class="active" +class="nav-link active" @stop @section('user-bar') active @stop -@section('organizations') +@section('user') class="active" @stop +@section('organizations') +class="nav-link active" +@stop + @section('PageHeader')

    {!! Lang::get('lang.organizations') !!}

    @stop @section('content') -
    -
    -

    {{Lang::get('lang.organization_list')}}

    - {{Lang::get('lang.create_organization')}} + +@if(Session::has('success')) +
    + + + {{Session::get('success')}} +
    +@endif + +@if(Session::has('fails')) +
    + + {!! Lang::get('lang.alert') !!} ! + + {{Session::get('fails')}} +
    +@endif + +
    + +
    + +

    {{Lang::get('lang.organization_list')}}

    + +
    + + {{Lang::get('lang.create_organization')}} +
    +
    -
    - - @if(Session::has('success')) -
    - - - {{Session::get('success')}} -
    - @endif - - @if(Session::has('fails')) -
    - - {!! Lang::get('lang.alert') !!} ! - - {{Session::get('fails')}} -
    - @endif + +
    + {!! Datatable::table() ->addColumn(Lang::get('lang.name'), Lang::get('lang.website'), diff --git a/resources/views/themes/default1/agent/helpdesk/organization/show.blade.php b/resources/views/themes/default1/agent/helpdesk/organization/show.blade.php index 13eae76e4..9bdc8ee8a 100644 --- a/resources/views/themes/default1/agent/helpdesk/organization/show.blade.php +++ b/resources/views/themes/default1/agent/helpdesk/organization/show.blade.php @@ -1,15 +1,19 @@ @extends('themes.default1.agent.layout.agent') @section('Users') -class="active" +class="nav-link active" @stop @section('user-bar') -active +class="nav-link active" +@stop + +@section('user') +class="active" @stop @section('organizations') -class="active" +class="nav-link active" @stop @section('HeadInclude') @@ -17,7 +21,7 @@ class="active" @section('PageHeader') -

    {!! Lang::get('lang.organization_profile') !!}

    +

    {!! Lang::get('lang.organization_profile') !!}

    @stop @@ -30,53 +34,131 @@ class="active" @section('content') +
    id)->first(); ?> - + +
    + + + @if(Session::has('success')) +
    + + + {{Session::get('success')}} +
    + @endif + + @if(Session::has('fails')) +
    + {!! Lang::get('lang.alert') !!} ! + + {{Session::get('fails')}} +
    + @endif +
    +
    -
    - -
    - - - -

    {{$orgs->name}}

    -
    {!! $orgs->website !!}
    -
    -
    -
      - @if($orgs->phone)
    • - {!! Lang::get('lang.phone') !!} - {{$orgs->phone}}
      • @endif - @if($orgs->address)
    • - {!! Lang::get('lang.address') !!} -
      {!! $orgs->address !!}
      • @endif - @if($orgs->internal_notes)
    • - {!! Lang::get('lang.internal_notes') !!} -
      {!! $orgs->internal_notes !!}
      • @endif + +
      + +
      + +
      + + Org Image +
      + +

      {{str_limit($orgs->name,15)}}

      + +

      Organization

      + + + + {!! Lang::get('lang.edit') !!} + + +
        + +
      • + + + {!! str_limit($orgs->website,15) !!} +
        • + + @if($orgs->phone) +
      • + + + {!! str_limit($orgs->phone,15) !!} +
        • + @endif + + @if($orgs->address) +
      • + + +
        +
        {!! $orgs->address !!}
        +
        • + @endif + + @if($orgs->internal_notes) +
      • + + +
        +
        {!! $orgs->internal_notes !!}
        +
        • + @endif
      - + +
      +
      @if($org_hd->head > 0) head)->first(); ?> -
      - -
      + +
      + +
      +
      - User Avatar -
      -

      {!! $users->user_name !!}

      -
      {!! Lang::get('lang.organization-s_head') !!}
      + + +
      + +

      {!! str_limit($users->user_name,15) !!}

      + +
      Organization Manager
      -
      -
      @@ -84,17 +166,18 @@ class="active"
      -
      + +
      id)->paginate(20); ?> -
      -

      {!! Lang::get('lang.users_of') !!} {{$orgs->name}}

      -
      +
      +

      {!! Lang::get('lang.users_of') !!} {{$orgs->name}}

      +
      setPath(route('organizations.show', $orgs->id))->render(); ?>
      -
      +
      @@ -112,9 +195,9 @@ class="active" @if($user_detail->active == 1) - + @elseif($user_detail->active == 0) - + @endif @@ -138,381 +221,353 @@ class="active" $deleted = count(\App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '5')->get()); // dd($open); ?> -
      - -
      -
      - where('status', '=', '1')->get()); ?> - @if(Session::has('success')) -
      - - - {{Session::get('success')}} -
      - @endif - - @if(Session::has('fails')) -
      - {!! Lang::get('lang.alert') !!} ! - - {{Session::get('fails')}} -
      - @endif -
      - {!! Form::open(['route'=>'select_all','method'=>'post']) !!} -
      - - - - -
      - where('status', '=', '1')->get()); - if ($counted < 20) { - echo $counted . "/" . $counted; - } else { - echo "20/" . $counted; - } - ?> -
      -
      -
      - - -
      {!! Lang::get('lang.name') !!}{!! $user_detail->email !!} {!! $user_detail->phone_number !!}{!! Lang::get('lang.active') !!}{!! Lang::get('lang.active') !!}{!! Lang::get('lang.inactive') !!}{!! Lang::get('lang.inactive') !!}{!! $user_detail->ban !!}
      - - - - - - - - - - - where('status', '=', '1')->orderBy('id', 'DESC')->paginate(20); ?> - @foreach ($tickets as $ticket) - seen_by == null) { ?> style="color:green;" > - - id)->get(); - $collab = count($collaborators); - // title - $title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first(); - $string = strip_tags($title->title); - // check atatchments - $attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->count(); - $attach = $attachments; - if (strlen($string) > 40) { - $stringCut = substr($string, 0, 40); - $string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...'; - } - $TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id'); - $TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); - $LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first(); - if ($LastResponse->role == "user") { - $rep = "#F39C12"; - $username = $LastResponse->user_name; +
      + +
      + +
      + + +
      + +
      + where('status', '=', '1')->get()); ?> + +
      + {!! Form::open(['route'=>'select_all','method'=>'post']) !!} +
      + + + + +
      + where('status', '=', '1')->get()); + if ($counted < 20) { + echo $counted . "/" . $counted; } else { - $rep = "#000"; - $username = $LastResponse->first_name . " " . $LastResponse->last_name; - if ($LastResponse->first_name == null || $LastResponse->last_name == null) { - $username = $LastResponse->user_name; - } - } - $titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get(); - $count = count($titles); - foreach ($titles as $title) { - $title = $title; - } - $assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first(); - if ($assigned_to == null) { - $assigned = "Unassigned"; - } else { - $assigned = $assigned_to->first_name . " " . $assigned_to->last_name; + echo "20/" . $counted; } ?> -
      - - priority_id)->first(); ?> - - user_id)->first(); ?> - - - - - @endforeach - -
      - {!! Lang::get('lang.subject') !!}{!! Lang::get('lang.ticket_id') !!}{!! Lang::get('lang.priority') !!}{!! Lang::get('lang.last_replier') !!}{!! Lang::get('lang.assigned_to') !!}{!! Lang::get('lang.last_activity') !!}
      {{$string}} ({!! $count!!}) - @if($collab > 0) @endif - @if($attach > 0) @endif#{!! $ticket->ticket_number !!}@if($priority != null){{$priority->priority}}@endif{!! $username !!}{!! $assigned !!}{!! UTC::usertimezone($title->updated_at) !!}
      -
      - setPath(url('/organizations/' . $orgs->id))->render(); ?>  -
      -
      - {!! Form::close() !!} +
      +
      +
      + + + + + + + + + + + + + + where('status', '=', '1')->orderBy('id', 'DESC')->paginate(20); ?> + @foreach ($tickets as $ticket) + seen_by == null) { ?> style="color:green;" > + + id)->get(); + $collab = count($collaborators); + // title + $title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first(); + $string = strip_tags($title->title); + // check atatchments + $attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->count(); + $attach = $attachments; - {{-- end deleted tickets --}} - - -
      - {{-- open tab --}} - where('status', 2)->get()); ?> - @if(Session::has('success')) -
      - - - {{Session::get('success')}} -
      - @endif - - @if(Session::has('fails')) -
      - {!! lang::get('lang.alert') !!} ! - - {{Session::get('fails')}} -
      - @endif -
      - {!! Form::open(['route'=>'select_all','method'=>'post']) !!} -
      - - - - -
      - where('status', '=', '2')->get()); - if ($counted < 20) { - echo $counted . "/" . $counted; - } else { - echo "20/" . $counted; - } - ?> + if (strlen($string) > 40) { + $stringCut = substr($string, 0, 40); + $string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...'; + } + $TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id'); + $TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); + $LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first(); + if ($LastResponse->role == "user") { + $rep = "#F39C12"; + $username = $LastResponse->user_name; + } else { + $rep = "#000"; + $username = $LastResponse->first_name . " " . $LastResponse->last_name; + if ($LastResponse->first_name == null || $LastResponse->last_name == null) { + $username = $LastResponse->user_name; + } + } + $titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get(); + $count = count($titles); + foreach ($titles as $title) { + $title = $title; + } + $assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first(); + if ($assigned_to == null) { + $assigned = "Unassigned"; + } else { + $assigned = $assigned_to->first_name . " " . $assigned_to->last_name; + } + ?> +
      + + priority_id)->first(); ?> + + user_id)->first(); ?> + + + + + @endforeach + +
      + {!! Lang::get('lang.subject') !!}{!! Lang::get('lang.ticket_id') !!}{!! Lang::get('lang.priority') !!}{!! Lang::get('lang.last_replier') !!}{!! Lang::get('lang.assigned_to') !!}{!! Lang::get('lang.last_activity') !!}
      {{$string}} ({!! $count!!}) + @if($collab > 0) @endif + @if($attach > 0) @endif#{!! $ticket->ticket_number !!}@if($priority != null){{$priority->priority}}@endif{!! $username !!}{!! $assigned !!}{!! UTC::usertimezone($title->updated_at) !!}
      +
      + setPath(url('/organizations/' . $orgs->id))->render(); ?>  +
      +
      + {!! Form::close() !!} + + {{-- end deleted tickets --}}
      -
      -
      - - - - - - - - - - - - - - where('status', '=', '2')->orderBy('id', 'DESC')->paginate(20); ?> - @foreach ($tickets as $ticket) - seen_by == null) { ?> style="color:green;" > - + +
      + {{-- open tab --}} + where('status', 2)->get()); ?> + +
      + {!! Form::open(['route'=>'select_all','method'=>'post']) !!} +
      + + + + +
      id)->get(); - $collab = count($collaborators); - // title - $title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first(); - $string = strip_tags($title->title); - // check atatchments - $attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->first(); - // dd($attachments); - $attach = ($attachments) ? count($attachments->toArray()): 0; - - if (strlen($string) > 40) { - $stringCut = substr($string, 0, 40); - $string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...'; - } - $TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id'); - $TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); - $LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first(); - if ($LastResponse->role == "user") { - $rep = "#F39C12"; - $username = $LastResponse->user_name; + $counted = count(App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '2')->get()); + if ($counted < 20) { + echo $counted . "/" . $counted; } else { - $rep = "#000"; - $username = $LastResponse->first_name . " " . $LastResponse->last_name; - if ($LastResponse->first_name == null || $LastResponse->last_name == null) { - $username = $LastResponse->user_name; - } - } - $titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get(); - $count = count($titles); - foreach ($titles as $title) { - $title = $title; - } - $assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first(); - if ($assigned_to == null) { - $assigned = "Unassigned"; - } else { - $assigned = $assigned_to->first_name . " " . $assigned_to->last_name; + echo "20/" . $counted; } ?> -
      - - priority_id)->first(); ?> - - user_id)->first(); ?> - - - - - @endforeach - -
      - {!! Lang::get('lang.subject') !!}{!! Lang::get('lang.ticket_id') !!}{!! Lang::get('lang.priority') !!}{!! Lang::get('lang.last_replier') !!}{!! Lang::get('lang.assigned_to') !!}{!! Lang::get('lang.last_activity') !!}
      {{$string}} ({!! $count!!}) - @if($collab > 0) @endif - @if($attach > 0) @endif#{!! $ticket->ticket_number !!}@if($priority != null){{$priority->priority}}@endif{!! $username !!}{!! $assigned !!}{!! UTC::usertimezone($title->updated_at) !!}
      +
      +
      +
      + + + + + + + + + + + + + + where('status', '=', '2')->orderBy('id', 'DESC')->paginate(20); ?> + @foreach ($tickets as $ticket) + seen_by == null) { ?> style="color:green;" > + + id)->get(); + $collab = count($collaborators); + // title + $title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first(); + $string = strip_tags($title->title); + // check atatchments + $attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->first(); + // dd($attachments); + $attach = ($attachments) ? count($attachments->toArray()): 0; -
      - setPath(url('/organizations/' . $orgs->id))->render(); ?>  + if (strlen($string) > 40) { + $stringCut = substr($string, 0, 40); + $string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...'; + } + $TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id'); + $TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); + $LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first(); + if ($LastResponse->role == "user") { + $rep = "#F39C12"; + $username = $LastResponse->user_name; + } else { + $rep = "#000"; + $username = $LastResponse->first_name . " " . $LastResponse->last_name; + if ($LastResponse->first_name == null || $LastResponse->last_name == null) { + $username = $LastResponse->user_name; + } + } + $titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get(); + $count = count($titles); + foreach ($titles as $title) { + $title = $title; + } + $assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first(); + if ($assigned_to == null) { + $assigned = "Unassigned"; + } else { + $assigned = $assigned_to->first_name . " " . $assigned_to->last_name; + } + ?> +
      + + priority_id)->first(); ?> + + user_id)->first(); ?> + + + + + @endforeach + +
      + {!! Lang::get('lang.subject') !!}{!! Lang::get('lang.ticket_id') !!}{!! Lang::get('lang.priority') !!}{!! Lang::get('lang.last_replier') !!}{!! Lang::get('lang.assigned_to') !!}{!! Lang::get('lang.last_activity') !!}
      {{$string}} ({!! $count!!}) + @if($collab > 0) @endif + @if($attach > 0) @endif#{!! $ticket->ticket_number !!}@if($priority != null){{$priority->priority}}@endif{!! $username !!}{!! $assigned !!}{!! UTC::usertimezone($title->updated_at) !!}
      + +
      + setPath(url('/organizations/' . $orgs->id))->render(); ?>  +
      +
      + {!! Form::close() !!} + + {{-- end deleted tickets --}}
      -
      - {!! Form::close() !!} +
    +
    + {{-- open tab --}} + where('status', '=', '5')->get()); ?> +
    - {{-- end deleted tickets --}} -
    + {!! Form::open(['route'=>'select_all','method'=>'post']) !!} +
    + + + + +
    + where('status', '=', '5')->get()); + if ($counted < 20) { + echo $counted . "/" . $counted; + } else { + echo "20/" . $counted; + } + ?> +
    +
    +
    + + + + + + + + + + + + + + where('status', '=', '5')->orderBy('id', 'DESC')->paginate(20); ?> + @foreach ($tickets as $ticket) + seen_by == null) { ?> style="color:green;" > + + id)->get(); + $collab = count($collaborators); + // title + $title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first(); + $string = strip_tags($title->title); + // check atatchments + $attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->count(); + $attach = $attachments; + + if (strlen($string) > 40) { + $stringCut = substr($string, 0, 40); + $string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...'; + } + $TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id'); + $TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); + $LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first(); + if ($LastResponse->role == "user") { + $rep = "#F39C12"; + $username = $LastResponse->user_name; + } else { + $rep = "#000"; + $username = $LastResponse->first_name . " " . $LastResponse->last_name; + if ($LastResponse->first_name == null || $LastResponse->last_name == null) { + $username = $LastResponse->user_name; + } + } + $titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get(); + $count = count($titles); + foreach ($titles as $title) { + $title = $title; + } + $assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first(); + if ($assigned_to == null) { + $assigned = "Unassigned"; + } else { + $assigned = $assigned_to->first_name . " " . $assigned_to->last_name; + } + ?> + + + priority_id)->first(); ?> + + user_id)->first(); ?> + + + + + @endforeach + +
    + {!! Lang::get('lang.subject') !!}{!! Lang::get('lang.ticket_id') !!}{!! Lang::get('lang.priority') !!}{!! Lang::get('lang.last_replier') !!}{!! Lang::get('lang.assigned_to') !!}{!! Lang::get('lang.last_activity') !!}
    {{$string}} ({!! $count!!}) + @if($collab > 0) @endif + @if($attach > 0) @endif#{!! $ticket->ticket_number !!}@if($priority != null){{$priority->priority}}@endif{!! $username !!}{!! $assigned !!}{!! UTC::usertimezone($title->updated_at) !!}
    + +
    + setPath(url('/organizations/' . $orgs->id))->render(); ?>  +
    +
    + {!! Form::close() !!} +
    +
    +
    -
    - {{-- open tab --}} - where('status', '=', '5')->get()); ?> - - @if(Session::has('success')) -
    - - - {{Session::get('success')}} -
    - @endif - - @if(Session::has('fails')) -
    - {!! lang::get('lang.alert') !!} ! - - {{Session::get('fails')}} -
    - @endif -
    - - {!! Form::open(['route'=>'select_all','method'=>'post']) !!} -
    - - - - -
    - where('status', '=', '5')->get()); - if ($counted < 20) { - echo $counted . "/" . $counted; - } else { - echo "20/" . $counted; - } - ?> -
    -
    -
    - - - - - - - - - - - - - - where('status', '=', '5')->orderBy('id', 'DESC')->paginate(20); ?> - @foreach ($tickets as $ticket) - seen_by == null) { ?> style="color:green;" > - - id)->get(); - $collab = count($collaborators); - // title - $title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first(); - $string = strip_tags($title->title); - // check atatchments - $attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->count(); - $attach = $attachments; - - if (strlen($string) > 40) { - $stringCut = substr($string, 0, 40); - $string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...'; - } - $TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id'); - $TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); - $LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first(); - if ($LastResponse->role == "user") { - $rep = "#F39C12"; - $username = $LastResponse->user_name; - } else { - $rep = "#000"; - $username = $LastResponse->first_name . " " . $LastResponse->last_name; - if ($LastResponse->first_name == null || $LastResponse->last_name == null) { - $username = $LastResponse->user_name; - } - } - $titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get(); - $count = count($titles); - foreach ($titles as $title) { - $title = $title; - } - $assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first(); - if ($assigned_to == null) { - $assigned = "Unassigned"; - } else { - $assigned = $assigned_to->first_name . " " . $assigned_to->last_name; - } - ?> - - - priority_id)->first(); ?> - - user_id)->first(); ?> - - - - - @endforeach - -
    - {!! Lang::get('lang.subject') !!}{!! Lang::get('lang.ticket_id') !!}{!! Lang::get('lang.priority') !!}{!! Lang::get('lang.last_replier') !!}{!! Lang::get('lang.assigned_to') !!}{!! Lang::get('lang.last_activity') !!}
    {{$string}} ({!! $count!!}) - @if($collab > 0) @endif - @if($attach > 0) @endif#{!! $ticket->ticket_number !!}@if($priority != null){{$priority->priority}}@endif{!! $username !!}{!! $assigned !!}{!! UTC::usertimezone($title->updated_at) !!}
    - -
    - setPath(url('/organizations/' . $orgs->id))->render(); ?>  -
    -
    - {!! Form::close() !!} -
    -
    -
    +
    + -
    -
    -

    +
    +
    +

    {!! Lang::get('lang.report_of') !!} {!! $orgs->name !!}

    -
    +
    @@ -559,20 +614,20 @@ class="active" });
    - {!! Form::label('filter', Lang::get("lang.filter").':') !!}
    + {!! Form::label('filter', 'Filter:',['style' => 'visibility:hidden;']) !!}
    -
    - -
    + +
    + +
      {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.created') !!}
      {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.reopen') !!}
      {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.closed') !!}
    -
    -
    +
    @@ -587,9 +642,6 @@ class="active"
    - - - + + @stop \ No newline at end of file diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/more/tickets-model.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/more/tickets-model.blade.php index 442adc125..718187642 100644 --- a/resources/views/themes/default1/agent/helpdesk/ticket/more/tickets-model.blade.php +++ b/resources/views/themes/default1/agent/helpdesk/ticket/more/tickets-model.blade.php @@ -1,20 +1,20 @@ -