update for version 1.0.2
This commit is contained in:
sujitprasad
@@ -7,9 +7,9 @@
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@section('breadcrumb')
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<div class="site-hero clearfix">
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<ol class="breadcrumb breadcrumb-custom">
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<li class="text">You are here: </li>
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<li><a href="#">Home</a></li>
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<li class="active">Ticket Status</li>
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<li class="text">{!! Lang::get('lang.you_are_here') !!}: </li>
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<li><a href="#">{!! Lang::get('lang.home') !!}</a></li>
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<li class="active">{!! Lang::get('lang.ticket_status') !!}</li>
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</ol>
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</div>
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@stop
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@@ -32,12 +32,12 @@ $thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id','=',\Crypt:
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<!-- </div> -->
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<div class="btn-group">
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<button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown"><i class="fa fa-exchange" style="color:teal;"> </i>
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Change Status <span class="caret"></span>
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{!! Lang::get('lang.change_status') !!} <span class="caret"></span>
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</button>
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<ul class="dropdown-menu">
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<li><a href="#" id="open"><i class="fa fa-folder-open" style="color:#FFD600;"> </i>Open</a></li>
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<li><a href="#" id="close"><i class="fa fa-check" style="color:#15F109;"> </i>Close</a></li>
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<li><a href="#" id="resolved"><i class="fa fa-check-circle " style="color:#0EF1BE;"> </i> Resolved</a></li>
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<li><a href="#" id="open"><i class="fa fa-folder-open" style="color:#FFD600;"> </i>{!! Lang::get('lang.open') !!}</a></li>
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<li><a href="#" id="close"><i class="fa fa-check" style="color:#15F109;"> </i>{!! Lang::get('lang.close') !!}</a></li>
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<li><a href="#" id="resolved"><i class="fa fa-check-circle " style="color:#0EF1BE;"> </i> {!! Lang::get('lang.resolved') !!}</a></li>
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</ul>
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</div>
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{!! Form::close() !!}
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@@ -65,13 +65,13 @@ $thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id','=',\Crypt:
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<?php
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$sla = $tickets->sla;
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$SlaPlan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',1)->first();?>
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<b>SLA Plan: {{$SlaPlan->grace_period}} </b>
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<b>{!! Lang::get('lang.sla_plan') !!}: {{$SlaPlan->grace_period}} </b>
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</div>
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<div class="col-md-3">
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<b>Created Date: </b> {{ UTC::usertimezone($tickets->created_at) }}
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<b>{!! Lang::get('lang.created_date') !!}: </b> {{ UTC::usertimezone($tickets->created_at) }}
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</div>
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<div class="col-md-3">
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<b>Due Date: </b>
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<b>{!! Lang::get('lang.due_date') !!}: </b>
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<?php
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$time = $tickets->created_at;
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$time = date_create($time);
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@@ -84,7 +84,7 @@ $thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id','=',\Crypt:
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@foreach($response as $last)
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<?php $ResponseDate = $last->created_at; ?>
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@endforeach
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<b>Last Response: </b> {{ UTC::usertimezone($ResponseDate)}}
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<b>{!! Lang::get('lang.last_response') !!}: </b> {{ UTC::usertimezone($ResponseDate)}}
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</div>
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</div>
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</div>
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@@ -92,7 +92,7 @@ $thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id','=',\Crypt:
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<div class="col-md-6">
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<table class="table table-hover">
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<!-- <tr><th></th><th></th></tr> -->
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<tr><td><b>Status:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id','=',$tickets->status)->first();?>
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<tr><td><b>{!! Lang::get('lang.status') !!}:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id','=',$tickets->status)->first();?>
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@if($status->id == 1)
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<td title="{{$status->properties}}" style="color:orange">{{$status->state}}</td></tr>
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@@ -102,7 +102,7 @@ $thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id','=',\Crypt:
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<td title="{{$status->properties}}" style="color:green">{{$status->state}}</td></tr>
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@endif
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<tr><td><b>Priority:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id','=',$tickets->priority_id)->first();?>
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<tr><td><b>{!! Lang::get('lang.priority') !!}:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id','=',$tickets->priority_id)->first();?>
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@if($priority->priority_id == 1)
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<td title="{{$priority->priority_desc}}" style="color:green">{{$priority->priority}}</td>
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@@ -113,7 +113,7 @@ $thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id','=',\Crypt:
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@endif
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</tr>
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<tr><td><b>Department:</b></td>
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<tr><td><b>{!! Lang::get('lang.department') !!}:</b></td>
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<?php
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$help_topic = App\Model\helpdesk\Manage\Help_topic::where('id','=',$tickets->help_topic_id)->first();
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$department = App\Model\helpdesk\Agent\Department::where('id', '=', $help_topic->department)->first();
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@@ -126,8 +126,8 @@ $thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id','=',\Crypt:
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<!-- <div class="callout callout-success"> -->
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<table class="table table-hover">
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<!-- <tr><th></th><th></th></tr> -->
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<tr><td><b>Help Topic:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id','=',$tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
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<tr><td><b>Last Message:</b></td> <td>{{$last->poster}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.help_topic') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id','=',$tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{$last->poster}}</td></tr>
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</table>
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</div>
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<!-- </div> -->
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@@ -318,7 +318,7 @@ $data = $ConvDate[0];
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@endif
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<?php $id2 = Crypt::decrypt($id); ?>
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<div id="respond" class="comment-respond form-border">
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<h3 id="reply-title" class="comment-reply-title section-title"><i class="line"></i>Leave a Reply</h3>
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<h3 id="reply-title" class="comment-reply-title section-title"><i class="line"></i>{!! Lang::get('lang.leave_a_reply') !!}</h3>
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@if(Auth::user())
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{!! Form::open(['url'=>'post/reply/'.$id2.'#formabc']) !!}
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@else
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@@ -334,7 +334,7 @@ $data = $ConvDate[0];
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</div>
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</div>
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<div class="text-right">
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<button type="submit" class="btn btn-custom btn-lg">Post Comment</button>
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<button type="submit" class="btn btn-custom btn-lg">{!! Lang::get('lang.post_comment') !!}</button>
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</div>
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{!! Form::close() !!}
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</div>
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@@ -1,17 +1,21 @@
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@extends('themes.default1.client.layout.client')
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@section('submit')
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class = "active"
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@stop
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<!-- breadcrumbs -->
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@section('breadcrumb')
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<div class="site-hero clearfix">
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<ol class="breadcrumb breadcrumb-custom">
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<li class="text">You are here: </li>
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<li><a href="{!! URL::route('form') !!}">Submit Ticket</a></li>
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<li class="text">{!! Lang::get('lang.you_are_here') !!}: </li>
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<li><a href="{!! URL::route('form') !!}">{!! Lang::get('lang.submit_a_ticket') !!}</a></li>
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</ol>
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</div>
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@stop
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<!-- /breadcrumbs -->
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@section('check')
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<div class="banner-wrapper text-center clearfix">
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<h3 class="banner-title text-info h4">Have a Ticket?</h3>
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<h3 class="banner-title text-info h4">{!! Lang::get('lang.have_a_ticket') !!}?</h3>
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<div class="banner-content">
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{!! Form::open(['url' => 'checkmyticket' , 'method' => 'POST'] )!!}
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@@ -22,7 +26,7 @@
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{!! Form::label('ticket_number',Lang::get('lang.ticket_number'),['style' => 'display: block']) !!}
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{!! $errors->first('ticket_number', '<spam class="help-block">:message</spam>') !!}
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{!! Form::text('ticket_number',null,['class' => 'form-control']) !!}
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<br/><input type="submit" value="Check Ticket Status" class="btn btn-info">
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<br/><input type="submit" value="{!! Lang::get('lang.check_ticket_status') !!}" class="btn btn-info">
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{!! Form::close() !!}
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</div>
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@@ -56,11 +60,11 @@
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{!! Form::open(['action'=>'Client\helpdesk\FormController@postedForm','method'=>'post']) !!}
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<div>
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<div class="content-header">
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<h4>Ticket {!! Form::submit(Lang::get('lang.send'),['class'=>'form-group btn btn-info pull-right'])!!}</h4>
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<h4>{!! Lang::get('lang.ticket') !!} {!! Form::submit(Lang::get('lang.send'),['class'=>'form-group btn btn-info pull-right'])!!}</h4>
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</div>
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<div class="row col-md-12">
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<div class="col-md-12 form-group {{ $errors->has('help_topic') ? 'has-error' : '' }}">
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{!! Form::label('help_topic', 'Choose a Help Topic') !!}
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{!! Form::label('help_topic', Lang::get('lang.choose_a_help_topic')) !!}
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{!! $errors->first('help_topic', '<spam class="help-block">:message</spam>') !!}
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<?php
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$forms = App\Model\helpdesk\Form\Forms::get();
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@@ -7,51 +7,41 @@
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<link href="http://www.jqueryscript.net/css/jquerysctipttop.css" rel="stylesheet" type="text/css">
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<!-- WARNING: Respond.js doesn't work if you view the page via file:// -->
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@stop
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@section('home')
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class = "active"
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@stop
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@section('breadcrumb')
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<div class="site-hero clearfix">
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<ol class="breadcrumb breadcrumb-custom">
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<li class="text">You are here: </li>
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<li><a href="{!! URL::route('home') !!}">Home</a></li>
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<li class="text">{!! Lang::get('lang.you_are_here') !!}: </li>
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<li><a href="{!! URL::route('home') !!}">{!! Lang::get('lang.home') !!}</a></li>
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</ol>
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</div>
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@stop
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@section('content')
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<div id="content" class="site-content col-md-12">
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<div id="corewidgetbox">
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<div class="widgetrow text-center">
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@if(Auth::user())
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@else
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<span onclick="javascript: window.location.href='{{url('auth/register')}}';">
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<a href="{{url('auth/register')}}" class="widgetrowitem defaultwidget" style="background-image: URL('https://support.ebs.in/app/__swift/themes/client/images/icon_widget_register.png');">
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<span class="widgetitemtitle">Register</span>
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</a>
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</span>
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@endif
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@if(App\Model\helpdesk\Settings\System::first()->status == 1)
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<span onclick="javascript: window.location.href='https://support.ebs.in/app/index.php?/Tickets/Submit';">
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<a href="{{url('form')}}" class="widgetrowitem defaultwidget" style="background-image: URL('https://support.ebs.in/app/__swift/themes/client/images/icon_widget_submitticket.png');">
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<span class="widgetitemtitle">Submit a Ticket</span>
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</a>
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</span>
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@endif
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<span onclick="javascript: window.location.href='https://support.ebs.in/app/index.php?/News/List';">
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<a href="{{url('mytickets')}}" class="widgetrowitem defaultwidget" style="background-image: URL('https://support.ebs.in/app/__swift/themes/client/images/icon_widget_news.png');">
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<span class="widgetitemtitle">My Tickets</span>
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</a>
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</span>
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<div id="content" class="site-content col-md-12">
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<div id="corewidgetbox">
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<div class="widgetrow text-center">
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@if(Auth::user())
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@else
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<span onclick="javascript: window.location.href='{{url('auth/register')}}';">
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<a href="{{url('auth/register')}}" class="widgetrowitem defaultwidget" style="background-image: URL('https://support.ebs.in/app/__swift/themes/client/images/icon_widget_register.png');">
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<span class="widgetitemtitle">{!! Lang::get('lang.register') !!}</span>
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</a>
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</span>
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@endif
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@if(App\Model\helpdesk\Settings\System::first()->status == 1)
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<span onclick="javascript: window.location.href='https://support.ebs.in/app/index.php?/Tickets/Submit';">
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<a href="{{url('form')}}" class="widgetrowitem defaultwidget" style="background-image: URL('https://support.ebs.in/app/__swift/themes/client/images/icon_widget_submitticket.png');">
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<span class="widgetitemtitle">{!! Lang::get('lang.submit_a_ticket') !!}</span>
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</a>
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</span>
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@endif
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<span onclick="javascript: window.location.href='https://support.ebs.in/app/index.php?/News/List';">
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<a href="{{url('mytickets')}}" class="widgetrowitem defaultwidget" style="background-image: URL('https://support.ebs.in/app/__swift/themes/client/images/icon_widget_news.png');">
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<span class="widgetitemtitle">{!! Lang::get('lang.my_tickets') !!}</span>
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</a>
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</span>
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</div>
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</div>
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</div>
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<script type="text/javascript"> $(function(){ $('.dialogerror, .dialoginfo, .dialogalert').fadeIn('slow');$("form").bind("submit", function(e){$(this).find("input:submit").attr("disabled", "disabled");});});</script>
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<script type="text/javascript" >try {if (top.location.hostname != self.location.hostname) { throw 1; }} catch (e) { top.location.href = self.location.href; }</script>
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</div>
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</div>
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@stop
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@@ -4,8 +4,8 @@
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<div class="site-hero clearfix">
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<ol class="breadcrumb breadcrumb-custom">
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<li class="text">You are here: </li>
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<li class="active"><a href="{!! URL::route('ticket2') !!}">Mytickets</a></li>
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<li class="text">{!! Lang::get('lang.you_are_here') !!}: </li>
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<li class="active"><a href="{!! URL::route('ticket2') !!}">{!! Lang::get('lang.my_tickets') !!}</a></li>
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</ol>
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</div>
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@stop
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@@ -32,8 +32,8 @@ $close = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=' , Auth::user()-
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<div class="nav-tabs-custom">
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<ul class="nav nav-tabs">
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<li class="active"><a href="#tab_1" data-toggle="tab" aria-expanded="true">Opened <small class="label bg-orange">{!! $open->total() !!}</small></a></li>
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<li class=""><a href="#tab_2" data-toggle="tab" aria-expanded="false">Closed <small class="label bg-green">{!! $close->total() !!}</small></a></li>
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<li class="active"><a href="#tab_1" data-toggle="tab" aria-expanded="true">{!! Lang::get('lang.opened') !!} <small class="label bg-orange">{!! $open->total() !!}</small></a></li>
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<li class=""><a href="#tab_2" data-toggle="tab" aria-expanded="false">{!! Lang::get('lang.closed') !!} <small class="label bg-green">{!! $close->total() !!}</small></a></li>
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</ul>
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@@ -44,7 +44,7 @@ $close = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=' , Auth::user()-
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<!-- Check all button -->
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<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
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<a class="btn btn-default btn-sm" id="click1"><i class="fa fa-refresh"></i></a>
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<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
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<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
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<div class="pull-right" id="refresh21">
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{!! $open->count().'-'.$open->total(); !!}
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</div>
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@@ -56,22 +56,22 @@ $close = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=' , Auth::user()-
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<thead>
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<th></th>
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<th>
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Subject
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{!! Lang::get('lang.subject') !!}
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</th>
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<th>
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Ticket ID
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{!! Lang::get('lang.ticket_id') !!}
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</th>
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<th>
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Priority
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{!! Lang::get('lang.priority') !!}
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</th>
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<th>
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Last Replier
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{!! Lang::get('lang.last_replier') !!}
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</th>
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<th>
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Last Activity
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{!! Lang::get('lang.last_activity') !!}
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</th>
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<th>
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Status
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{!! Lang::get('lang.status') !!}
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</th>
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</thead>
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<tbody id="hello">
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@@ -129,7 +129,7 @@ $close = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=' , Auth::user()-
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<!-- Check all button -->
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<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
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<a class="btn btn-default btn-sm" id="click2"><i class="fa fa-refresh"></i></a>
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<input type="submit" class="btn btn-default text-blue btn-sm" name="submit" value="Open">
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<input type="submit" class="btn btn-default text-blue btn-sm" name="submit" value="{!! Lang::get('lang.open') !!}">
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<div class="pull-right" id="refresh22">
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{!! $close->count().'-'.$close->total(); !!}
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</div>
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@@ -141,22 +141,22 @@ $close = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=' , Auth::user()-
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<thead>
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<th></th>
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<th>
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Subject
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{!! Lang::get('lang.subject') !!}
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</th>
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<th>
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Ticket ID
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{!! Lang::get('lang.ticket_id') !!}
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</th>
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<th>
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Priority
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{!! Lang::get('lang.priority') !!}
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</th>
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<th>
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Last Replier
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{!! Lang::get('lang.last_replier') !!}
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</th>
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<th>
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Last Activity
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{!! Lang::get('lang.last_activity') !!}
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</th>
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<th>
|
||||
Status
|
||||
{!! Lang::get('lang.status') !!}
|
||||
</th>
|
||||
</thead>
|
||||
<tbody id="hello">
|
||||
|
||||
Reference in New Issue
Block a user