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update for version 1.0.2

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This commit is contained in:
sujitprasad
2015-11-30 16:38:59 +05:30
parent d0a69a8df1
commit 7e17edab1e
425 changed files with 14241 additions and 3410 deletions
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2
code/resources/views/themes/default1/agent/helpdesk/canned/create.blade.php
View File

@@ -20,7 +20,7 @@ class="active"
<div class="box box-primary">
<div class="box-header">
<h3 class="box-title">Create </h3>
<h3 class="box-title">{!! Lang::get('lang.create') !!} </h3>
<div class="pull-right">{!! Form::submit(Lang::get('lang.save'),['class'=>'form-group btn btn-primary pull-right'])!!}</div>
</div>

2
code/resources/views/themes/default1/agent/helpdesk/canned/edit.blade.php
View File

@@ -22,7 +22,7 @@ class="active"
<!-- <section class="content"> -->
<div class="box box-primary">
<div class="box-header">
<h3 class="box-title">Edit</h3>{!! Form::submit(Lang::get('lang.save'),['class'=>'form-group btn btn-primary pull-right'])!!}
<h3 class="box-title">{!! Lang::get('lang.edit') !!}</h3>{!! Form::submit(Lang::get('lang.save'),['class'=>'form-group btn btn-primary pull-right'])!!}
</div>
<div class="box-body">

12
code/resources/views/themes/default1/agent/helpdesk/canned/index.blade.php
View File

@@ -17,7 +17,7 @@ class="active"
<div class="box box-primary">
<div class="box-header with-border">
<h2 class="box-title">Canned Response</h2><a href="{{route('canned.create')}}" class="btn btn-primary pull-right">Create Canned Response</a></div>
<h2 class="box-title">{!! Lang::get('lang.canned_response') !!}</h2><a href="{{route('canned.create')}}" class="btn btn-primary pull-right">{!! Lang::get('lang.create_canned_response') !!}</a></div>
<div class="box-body table-responsive">
<?php
$Canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id', '=', Auth::user()->id)->paginate(20);
@@ -51,10 +51,10 @@ $Canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id', '=', Auth::us
<td>{{$Canned->title }}</td>
<td>
{!! Form::open(['route'=>['canned.destroy', $Canned->id],'method'=>'DELETE']) !!}
<a data-toggle="modal" data-target="#view{!! $Canned->id !!}" href="#" class="btn btn-info btn-xs btn-flat">View</a>
<a href="{!! URL::route('canned.edit',$Canned->id) !!}" class="btn btn-primary btn-xs btn-flat">Edit</a>
<a data-toggle="modal" data-target="#view{!! $Canned->id !!}" href="#" class="btn btn-info btn-xs btn-flat">{!! Lang::get('lang.view') !!}</a>
<a href="{!! URL::route('canned.edit',$Canned->id) !!}" class="btn btn-primary btn-xs btn-flat">{!! Lang::get('lang.edit') !!}</a>
{!! Form::button('<i class="fa fa-trash" style="color:black;"> </i> Delete',
{!! Form::button('<i class="fa fa-trash" style="color:black;"> </i> '.Lang::get('lang.delete'),
['type' => 'submit',
'class'=> 'btn btn-warning btn-xs btn-flat',
'onclick'=>'return confirm("Are you sure?")'])
@@ -70,13 +70,13 @@ $Canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id', '=', Auth::us
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">Surrender</h4>
<h4 class="modal-title">{!! Lang::get('lang.surrender') !!}</h4>
</div>
<div class="modal-body">
<p><pre>{!! $Canned->message !!}</pre></p>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis6">Close</button>
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis6">{!! Lang::get('lang.close') !!}</button>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->

14
code/resources/views/themes/default1/agent/helpdesk/dashboard/dashboard.blade.php
View File

@@ -24,7 +24,7 @@ class="active"
?>
<div class="box-header with-border">
<h3 class="box-title">Line Chart</h3>
<h3 class="box-title">{!! Lang::get('lang.line_chart') !!}</h3>
<div class="box-tools pull-right">
<button class="btn btn-box-tool" data-widget="collapse"><i class="fa fa-minus"></i></button>
<button class="btn btn-box-tool" data-widget="remove"><i class="fa fa-times"></i></button>
@@ -40,18 +40,18 @@ class="active"
<hr/>
<div class="box">
<div class="box-header">
<h1>Statistics</h1>
<h1>{!! Lang::get('lang.statistics') !!}</h1>
</div>
<div class="box-body">
<table class="table table-hover" style="overflow:hidden;">
<tr>
<th>Department</th>
<th>Opened</th>
<th>Resolved</th>
<th>Closed</th>
<th>Deleted</th>
<th>{!! Lang::get('lang.department') !!}</th>
<th>{!! Lang::get('lang.opened') !!}</th>
<th>{!! Lang::get('lang.resolved') !!}</th>
<th>{!! Lang::get('lang.closed') !!}</th>
<th>{!! Lang::get('lang.deleted') !!}</th>
</tr>
<?php $departments = App\Model\helpdesk\Agent\Department::all(); ?>

6
code/resources/views/themes/default1/agent/helpdesk/organization/index.blade.php
View File

@@ -17,7 +17,7 @@ class="active"
<div class="box box-primary">
<div class="box-header">
<h2 class="box-title">{{Lang::get('lang.organization')}}</h2><a href="{{route('organizations.create')}}" class="btn btn-primary pull-right">{{Lang::get('lang.create_organisations')}}</a></div>
<h2 class="box-title">{{Lang::get('lang.organization')}}</h2><a href="{{route('organizations.create')}}" class="btn btn-primary pull-right">{{Lang::get('lang.create_organization')}}</a></div>
<div class="box-body table-responsive no-padding">
<!-- check whether success or not -->
@if(Session::has('success'))
@@ -57,9 +57,9 @@ $orgs = App\Model\helpdesk\Agent_panel\Organization::orderBy('id', 'ASC')->pagin
{!! Form::open(['route'=>['organizations.destroy', $org->id],'method'=>'DELETE']) !!}
<div class="">
<a href="{{route('organizations.edit', $org->id)}}" class="btn btn-info btn-xs btn-flat"><i class="fa fa-edit" style="color:black;"> </i> Edit</a>
<a href="{{route('organizations.edit', $org->id)}}" class="btn btn-info btn-xs btn-flat"><i class="fa fa-edit" style="color:black;"> </i> {!! Lang::get('lang.edit') !!}</a>
<!-- To pop up a confirm Message -->
{!! Form::button('<i class="fa fa-trash" style="color:black;"> </i> Delete',
{!! Form::button('<i class="fa fa-trash" style="color:black;"> </i> '.Lang::get('lang.edit'),
['type' => 'submit',
'class'=> 'btn btn-warning btn-xs btn-flat',
'onclick'=>'return confirm("Are you sure?")'])

46
code/resources/views/themes/default1/agent/helpdesk/organization/show.blade.php
View File

@@ -19,7 +19,7 @@ class="active"
{{-- <div><h1 style="margin-top:-10px;margin-bottom:-10px;">Organization Profile</h1></div>
<a href="{{route('organizations.edit', $orgs->id)}}" class="btn btn-info btn-xs btn-flat"><i class="fa fa-edit" style="color:black;"> </i> Edit</a>
--}}
<div class="box-header" style="margin-top:-15px;margin-bottom:-15px;"><h3 class="box-title">Organization Profile</h3><a href="{{route('organizations.edit', $orgs->id)}}" class="btn btn-info btn-sm btn-flat pull-right"><i class="fa fa-edit" style="color:black;"> </i> Edit</a></div>
<div class="box-header" style="margin-top:-15px;margin-bottom:-15px;"><h3 class="box-title">{!! Lang::get('lang.organization_profile') !!}</h3><a href="{{route('organizations.edit', $orgs->id)}}" class="btn btn-info btn-sm btn-flat pull-right"><i class="fa fa-edit" style="color:black;"> </i> {!! Lang::get('lang.edit') !!}</a></div>
@stop
<!-- /header -->
<!-- breadcrumbs -->
@@ -48,11 +48,17 @@ class="active"
</div>
<div class="box-footer no-padding">
<ul class="nav nav-stacked">
@if($orgs->phone)<li><a><b>Phone</b> <span class="pull-right"> {{$orgs->phone}}</span></a></li>@endif
@if($orgs->address)<li><a><b>Address</b> <br/> <center>{!! $orgs->address !!}</center></a></li>@endif
@if($orgs->internal_notes)<li><a><b>Internal Notes</b> <br/> <center>{!! $orgs->internal_notes !!}</center></a></li>@endif
@if($orgs->phone)<li><a>
<b>{!! Lang::get('lang.phone') !!}</b>
<span class="pull-right"> {{$orgs->phone}}</span></a></li>@endif
@if($orgs->address)<li><a>
<b>{!! Lang::get('lang.address') !!}</b>
<br/> <center>{!! $orgs->address !!}</center></a></li>@endif
@if($orgs->internal_notes)<li><a>
<b>{!! Lang::get('lang.internal_notes') !!}</b>
<br/> <center>{!! $orgs->internal_notes !!}</center></a></li>@endif
</ul>
<button data-toggle="modal" data-target="#assign_head" id="button_select" class="btn btn-primary btn-flat btn-block">Select Department Manager</button>
<button data-toggle="modal" data-target="#assign_head" id="button_select" class="btn btn-primary btn-flat btn-block">{!! Lang::get('lang.select_department_manager') !!}</button>
</div>
</div>
@@ -66,12 +72,12 @@ class="active"
<img class="img-circle" src="{{ Gravatar::src( $users->email) }}" alt="User Avatar">
</div><!-- /.widget-user-image -->
<h3 class="widget-user-username">{!! $users->user_name !!}</h3>
<h5 class="widget-user-desc">Organization's head</h5>
<h5 class="widget-user-desc">{!! Lang::get('lang.organization-s_head') !!}</h5>
</div>
<div class="box-footer no-padding">
<ul class="nav nav-stacked">
<li><a href="#">E-mail <span class="pull-right">{!! $users->email !!}</span></a></li>
<li><a href="#">Phone <span class="pull-right">{!! $users->phone_number !!}</span></a></li>
<li><a href="#">{!! Lang::get('lang.e-mail') !!} <span class="pull-right">{!! $users->email !!}</span></a></li>
<li><a href="#">{!! Lang::get('lang.phone') !!} <span class="pull-right">{!! $users->phone_number !!}</span></a></li>
</ul>
</div>
</div>
@@ -88,7 +94,7 @@ class="active"
$user_orgs = App\Model\helpdesk\Agent_panel\User_org::where('org_id','=',$orgs->id)->paginate(5);
?>
<div class="box-header">
<h3 class="box-title">Users of {{$orgs->name}}</h3>
<h3 class="box-title">{!! Lang::get('lang.users_of') !!} {{$orgs->name}}</h3>
<div class="pull-right" style="margin-top:-25px;margin-bottom:-25px;">
<?php echo $user_orgs->setPath('../organizations/'.$orgs->id)->render(); ?>
</div>
@@ -98,11 +104,11 @@ class="active"
<div class="box-body">
<table class="table table-hover table-bordered">
<tbody><tr>
<th>Name</th>
<th>Email</th>
<th>Phone</th>
<th>Status</th>
<th>Ban</th>
<th>{!! Lang::get('lang.name') !!}</th>
<th>{!! Lang::get('lang.email') !!}</th>
<th>{!! Lang::get('lang.phone') !!}</th>
<th>{!! Lang::get('lang.status') !!}</th>
<th>{!! Lang::get('lang.ban') !!}</th>
</tr>
@foreach($user_orgs as $user_org)
@@ -114,9 +120,9 @@ class="active"
<td>{!! $user_detail->email !!}</td>
<td>{!! $user_detail->phone_number !!}</td>
@if($user_detail->active == 1)
<td><span class="label label-success">Active</span></td>
<td><span class="label label-success">{!! Lang::get('lang.active') !!}</span></td>
@elseif($user_detail->active == 0)
<td><span class="label label-warning">Inactive</span></td>
<td><span class="label label-warning">{!! Lang::get('lang.inactive') !!}</span></td>
@endif
<td>{!! $user_detail->ban !!}</td>
</tr>
@@ -139,7 +145,7 @@ class="active"
{!! Form::model($orgs->id, ['id'=>'org_head','method' => 'PATCH'] )!!}
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" id="dismiss" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">Assign</h4>
<h4 class="modal-title">{!! Lang::get('lang.assign') !!}</h4>
</div>
<div id="assign_alert" class="alert alert-success alert-dismissable" style="display:none;">
<button id="assign_dismiss" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
@@ -155,7 +161,7 @@ class="active"
</div>
</div>
<div id="assign_body">
<p>Please Select an Organization</p>
<p>{!! Lang::get('lang.please_select_an_user') !!}</p>
<select id="user" class="form-control" name="user">
<?php
$org_heads = App\Model\helpdesk\Agent_panel\User_org::where('org_id','=',$orgs->id)->get();
@@ -170,8 +176,8 @@ $org_heads = App\Model\helpdesk\Agent_panel\User_org::where('org_id','=',$orgs->
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis4">Close</button>
<button type="submit" class="btn btn-success pull-right" id="submt2">Assign</button>
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis4">{!! Lang::get('lang.close') !!}</button>
<button type="submit" class="btn btn-success pull-right" id="submt2">{!! Lang::get('lang.assign') !!}</button>
</div>
{!! Form::close()!!}
</div><!-- /.modal-content -->

22
code/resources/views/themes/default1/agent/helpdesk/ticket/answered.blade.php
View File

@@ -25,7 +25,7 @@ class="active"
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">Answered </h3> <small id="title_refresh">{!! $tickets->total() !!} tickets</small>
<h3 class="box-title">{!! Lang::get('lang.answered') !!} </h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
<div class="box-tools pull-right">
<div class="has-feedback">
@@ -55,24 +55,24 @@ class="active"
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>
<th>
</th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">

22
code/resources/views/themes/default1/agent/helpdesk/ticket/assigned.blade.php
View File

@@ -24,7 +24,7 @@ class="active"
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">Assigned </h3> <small id="title_refresh"> {!! $tickets->total() !!} tickets</small>
<h3 class="box-title"> {!! Lang::get('lang.assigned') !!} </h3> <small id="title_refresh"> {!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
</div><!-- /.box-header -->
@if(Session::has('success'))
<div class="alert alert-success alert-dismissable">
@@ -50,23 +50,23 @@ class="active"
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>
<th>
</th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">

22
code/resources/views/themes/default1/agent/helpdesk/ticket/closed.blade.php
View File

@@ -25,7 +25,7 @@ class="active"
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">Closed </h3> <small id="title_refresh">{!! $tickets->total() !!} tickets</small>
<h3 class="box-title"> {!! Lang::get('lang.closed') !!} </h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
</div><!-- /.box-header -->
@if(Session::has('success'))
<div class="alert alert-success alert-dismissable">
@@ -51,22 +51,22 @@ class="active"
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-blue btn-sm" name="submit" value="Open">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-blue btn-sm" name="submit" value="{!! Lang::get('lang.open') !!}">
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>
<th></th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">

22
code/resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php
View File

@@ -24,7 +24,7 @@ class="active"
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">Inbox </h3> <small id="title_refresh">{!! $tickets->total() !!} tickets</small>
<h3 class="box-title">{!! Lang::get('lang.inbox') !!} </h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
</div><!-- /.box-header -->
@if(Session::has('success'))
<div class="alert alert-success alert-dismissable">
@@ -48,24 +48,24 @@ class="active"
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>
<th>
</th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">

22
code/resources/views/themes/default1/agent/helpdesk/ticket/myticket.blade.php
View File

@@ -24,7 +24,7 @@ class="active"
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">My Ticket </h3> <small id="title_refresh">{!! $tickets->total() !!} tickets</small>
<h3 class="box-title">{!! Lang::get('lang.my_tickets') !!}</h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
</div><!-- /.box-header -->
@if(Session::has('success'))
<div class="alert alert-success alert-dismissable">
@@ -49,23 +49,23 @@ class="active"
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>
<th></th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">

30
code/resources/views/themes/default1/agent/helpdesk/ticket/new.blade.php
View File

@@ -18,7 +18,7 @@ class="active"
{!! Form::open(['route'=>'post.newticket','method'=>'post']) !!}
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">Create Ticket</h3>
<h3 class="box-title">{!! Lang::get('lang.create_ticket') !!}</h3>
<!-- <div class="box-tools pull-right">
<div class="has-feedback">
<input type="text" class="form-control input-sm" placeholder="Search Mail"/>
@@ -44,7 +44,7 @@ class="active"
</div>
@endif
<div class="form-group">
<h4><b>User Details:<b></h4>
<h4><b>{!! Lang::get('lang.user_details') !!}:<b></h4>
{{-- <div class="row"> --}}
{{-- <div class="col-md-6"> --}}
{{-- <div class="has-feedback"> --}}
@@ -59,7 +59,7 @@ class="active"
<div class="col-md-4">
<!-- email -->
<div class="form-group">
<label>Email:</label>
<label>{!! Lang::get('lang.email') !!}:</label>
<input type="text" name="email" id="" class="form-control">
{!! $errors->first('email', '<spam class="help-block text-red">:message</spam>') !!}
</div>
@@ -68,7 +68,7 @@ class="active"
<div class="col-md-4">
<!-- full name -->
<div class="form-group">
<label>Full Name:</label>
<label>{!! Lang::get('lang.full_name') !!}:</label>
<input type="text" name="fullname" id="" class="form-control">
{!! $errors->first('fullname', '<spam class="help-block text-red">:message</spam>') !!}
</div>
@@ -76,7 +76,7 @@ class="active"
<div class="col-md-4">
<!-- phone -->
<div class="form-group">
<label>Phone:</label>
<label>{!! Lang::get('lang.phone') !!}:</label>
<input type="number" name="phone" id="" class="form-control">
{!! $errors->first('phone', '<spam class="help-block text-red">:message</spam>') !!}
</div>
@@ -93,11 +93,11 @@ class="active"
</div>
<!-- ticket options -->
<div class="form-group">
<h4><b>Ticket Option<b></h4>
<h4><b>{!! Lang::get('lang.ticket_option') !!}<b></h4>
<div class="row">
<div class="col-md-3">
<div class="form-group">
<label>Help Topic:</label>
<label>{!! Lang::get('lang.help_topic') !!}:</label>
<!-- helptopic -->
<select class="form-control" name="helptopic">
<!-- <option>--select--</option> -->
@@ -112,7 +112,7 @@ class="active"
<div class="col-md-3">
<!-- sla plan -->
<div class="form-group">
<label>SLA Plan:</label>
<label>{!! Lang::get('lang.sla_plan') !!}:</label>
<select class="form-control" name="sla">
<!-- <option>--select--</option> -->
<?php $sla_plan = App\Model\helpdesk\Manage\Sla_plan::all();?>
@@ -126,14 +126,14 @@ class="active"
<div class="col-md-3">
<!-- due date -->
<div class="form-group">
<label>Due Date:</label>
<label>{!! Lang::get('lang.due_date') !!}:</label>
<input type="text" class="form-control" name="duedate" id="datemask">
</div>
</div>
<div class="col-md-3">
<!-- assign to -->
<div class="form-group">
<label>Assign To:</label>
<label>{!! Lang::get('lang.assign_to') !!}:</label>
<select class="form-control" name="assignto">
<!-- <option>--select--</option> -->
<?php $agents = App\User::where('role','!=','user')->get();?>
@@ -150,12 +150,12 @@ class="active"
</div>
<!-- ticket details -->
<div class="form-group">
<h4><b>Ticket Detail<b></h4>
<h4><b>{!! Lang::get('lang.ticket_detail') !!}<b></h4>
<!-- subject -->
<div class="form-group">
<div class="row">
<div class="col-md-1">
<label>Subject:</label>
<label>{!! Lang::get('lang.subject') !!}:</label>
</div>
<div class="col-md-4">
<input type="text" name="subject" class="form-control">
@@ -167,7 +167,7 @@ class="active"
<!-- details -->
<div class="row">
<div class="col-md-1">
<label>Detail:</label>
<label>{!! Lang::get('lang.detail') !!}:</label>
</div>
<div class="col-md-9">
<textarea class="form-control" id="body" name="body" style="width:100%; height:100px;"></textarea>
@@ -179,7 +179,7 @@ class="active"
<!-- priority -->
<div class="row">
<div class="col-md-1">
<label>Priority:</label>
<label>{!! Lang::get('lang.priority') !!}:</label>
</div>
<div class="col-md-3">
<select class="form-control" name="priority">
@@ -200,7 +200,7 @@ class="active"
<div class="col-md-1">
</div>
<div class="col-md-3">
<input type="submit" value="Create Ticket" class="btn btn-primary">
<input type="submit" value="{!! Lang::get('lang.create_ticket') !!}" class="btn btn-primary">
</div>
</div>
</div>

22
code/resources/views/themes/default1/agent/helpdesk/ticket/open.blade.php
View File

@@ -24,7 +24,7 @@ class="active"
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">Open </h3> <small id="title_refresh">{!! $tickets->total() !!} tickets</small>
<h3 class="box-title">{!! Lang::get('lang.open') !!} </h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
<div class="box-tools pull-right">
<div class="has-feedback">
@@ -57,24 +57,24 @@ class="active"
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>
<th>
</th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">

2
code/resources/views/themes/default1/agent/helpdesk/ticket/overdue.blade.php
View File

@@ -54,7 +54,7 @@ class="active"
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>

38
code/resources/views/themes/default1/agent/helpdesk/ticket/script.blade.php Normal file
View File

@@ -0,0 +1,38 @@
<script src="{{asset("lb-faveo/plugins/iCheck/icheck.min.js")}}" type="text/javascript"></script>
<script src="js/jquery.maskedinput.min.js" type="text/javascript"></script>
<script>
$(function () {
//Enable check and uncheck all functionality
$(".checkbox-toggle").click(function () {
var clicks = $(this).data('clicks');
if (clicks) {
//Uncheck all checkboxes
$(".mailbox-messages input[type='checkbox']").iCheck("uncheck");
$(".fa", this).removeClass("fa-check-square-o").addClass('fa-square-o');
} else {
//Check all checkboxes
$(".mailbox-messages input[type='checkbox']").iCheck("check");
$(".fa", this).removeClass("fa-square-o").addClass('fa-check-square-o');
}
$(this).data("clicks", !clicks);
});
});
$(function() {
// Enable check and uncheck all functionality
$(".checkbox-toggle").click(function() {
var clicks = $(this).data('clicks');
if (clicks) {
//Uncheck all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("uncheck");
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
}
$(this).data("clicks", !clicks);
});
});
</script>

160
code/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
View File

@@ -16,28 +16,28 @@ active
?>
@section('sidebar')
<li class="header">TICKET INFORMATION</li>
<li class="header">{!! Lang::get('lang.Ticket_Information') !!} </li>
<li>
<a href="">
<span>TICKET ID</span>
<span>{!! Lang::get('lang.Ticket_Id') !!} </span>
</br><b>#{{$tickets->ticket_number}}</b>
</a>
</li>
<li>
<a href="{!! URL('user/'.$user->id) !!}">
<span>USER</span>
<span>{!! Lang::get('lang.User') !!} </span>
</br><i class="fa fa-user"></i> <b>{{$user->user_name}}</b>
</a>
</li>
<li >
@if($tickets->assigned_to > 0)
<a href="{!! URL('user/'.$tickets->assigned_to) !!}">
<span>ASSIGNED TO</span>
<span>{!! Lang::get('lang.Assigned_To') !!} </span>
</br> {{$assignedto->first_name}}
</a>
@else
<a href="">
<span>UNASSIGNED</span>
<span>{!! Lang::get('lang.Unassigned') !!} </span>
</a>
@endif
</li>
@@ -51,44 +51,44 @@ active
<div class="pull-right">
<!-- <button type="button" class="btn btn-default"><i class="fa fa-edit" style="color:green;"> </i> Edit</button> -->
<?php if ($group->can_edit_ticket == 1) {?>
<button type="button" class="btn btn-default" id="Edit_Ticket" data-toggle="modal" data-target="#Edit"><i class="fa fa-edit" style="color:green;"> </i> Edit</button>
<button type="button" class="btn btn-default" id="Edit_Ticket" data-toggle="modal" data-target="#Edit"><i class="fa fa-edit" style="color:green;"> </i> {!! Lang::get('lang.edit') !!}</button>
<?php } ?>
<?php if ($group->can_assign_ticket == 1) {?>
<button type="button" class="btn btn-default" data-toggle="modal" data-target="#{{$tickets->id}}assign"><i class="fa fa-hand-o-right" style="color:orange;"> </i> Assign</button>
<button type="button" class="btn btn-default" data-toggle="modal" data-target="#{{$tickets->id}}assign"><i class="fa fa-hand-o-right" style="color:orange;"> </i> {!! Lang::get('lang.assign') !!}</button>
<?php } ?>
@if($tickets->assigned_to == Auth::user()->id)
<button type="button" class="btn btn-default" data-toggle="modal" data-target="#surrender"> <i class="fa fa-arrows-alt" style="color:red;"> </i> Surrender</button>
<button type="button" class="btn btn-default" data-toggle="modal" data-target="#surrender"> <i class="fa fa-arrows-alt" style="color:red;"> </i> {!! Lang::get('lang.surrender') !!}</button>
@endif
<a href="{{url('ticket/print/'.$tickets->id)}}" target="_blank" class="btn btn-primary"><i class="fa fa-print" > </i> Generate PDF</a>
<a href="{{url('ticket/print/'.$tickets->id)}}" target="_blank" class="btn btn-primary"><i class="fa fa-print" > </i> {!! Lang::get('lang.generate_pdf') !!}</a>
<div class="btn-group">
<button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown" id="d1"><i class="fa fa-exchange" style="color:teal;" id="hidespin"> </i><i class="fa fa-spinner fa-spin" style="color:teal; display:none;" id="spin"></i>
Change Status <span class="caret"></span>
{!! Lang::get('lang.change_status') !!} <span class="caret"></span>
</button>
<ul class="dropdown-menu">
<li id="open"><a href="#"><i class="fa fa-folder-open-o" style="color:red;"> </i>Open</a></li>
<li id="open"><a href="#"><i class="fa fa-folder-open-o" style="color:red;"> </i>{!! Lang::get('lang.open') !!}</a></li>
<?php if ($group->can_edit_ticket == 1) {?>
<li id="close"><a href="#"><i class="fa fa-check" style="color:green;"> </i>Close</a></li>
<li id="close"><a href="#"><i class="fa fa-check" style="color:green;"> </i>{!! Lang::get('lang.close') !!}</a></li>
<?php } ?>
<li id="resolved"><a href="#"><i class="fa fa-check-circle-o " style="color:green;"> </i> Resolved</a></li>
<li id="resolved"><a href="#"><i class="fa fa-check-circle-o " style="color:green;"> </i>{!! Lang::get('lang.resolved') !!} </a></li>
</ul>
</div>
<?php if ($group->can_delete_ticket == 1 || $group->can_ban_email == 1) {?>
<div class="btn-group">
<button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown" id="d2"><i class="fa fa-cogs" style="color:teal;"> </i>
More <span class="caret"></span>
{!! Lang::get('lang.more') !!} <span class="caret"></span>
</button>
<ul class="dropdown-menu pull-right">
<!-- <li data-toggle="modal" data-target="#ChangeOwner"><a href="#"><i class="fa fa-users" style="color:green;"> </i>Change Owner</a></li> -->
<!-- <li><a href="#"><i class="fa fa-edit" style="color:blue;"> </i>Manage Forms</a></li> -->
<?php if ($group->can_delete_ticket == 1) {?>
<li id="delete"><a href="#"><i class="fa fa-trash-o" style="color:red;"> </i>Delete Ticket</a></li>
<li id="delete"><a href="#"><i class="fa fa-trash-o" style="color:red;"> </i>{!! Lang::get('lang.delete_ticket') !!}</a></li>
<?php }
?>
<?php if ($group->can_ban_email == 1) {?>
<li data-toggle="modal" data-target="#banemail"><a href="#" ><i class="fa fa-ban" style="color:red;" > </i> Ban Email</a></li>
<li data-toggle="modal" data-target="#banemail"><a href="#"><i class="fa fa-ban" style="color:red;"></i>{!! Lang::get('lang.ban_email') !!}</a></li>
<?php }
?> </ul>
</div>
@@ -126,13 +126,13 @@ $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=',
$sla = $tickets->sla;
$SlaPlan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', $sla)->first();
?>
<b>SLA Plan: {{$SlaPlan->grace_period}} </b>
<b>{!! Lang::get('lang.sla_plan') !!}: {{$SlaPlan->grace_period}} </b>
</div>
<div class="col-md-3">
<b>Created Date: </b> {{ UTC::usertimezone($tickets->created_at) }}
<b>{!! Lang::get('lang.created_date') !!}: </b> {{ UTC::usertimezone($tickets->created_at) }}
</div>
<div class="col-md-3">
<b>Due Date: </b>
<b>{!! Lang::get('lang.due_date') !!}: </b>
<?php
$time = $tickets->created_at;
$time = date_create($time);
@@ -145,7 +145,7 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
@foreach($response as $last)
<?php $ResponseDate = $last->created_at;?>
@endforeach
<b>Last Response: </b> {{ UTC::usertimezone($ResponseDate) }}
<b>{!! Lang::get('lang.last_response') !!}: </b> {{ UTC::usertimezone($ResponseDate) }}
</div>
</div>
</div>
@@ -160,11 +160,12 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
<div id="hide2">
<div class="col-md-6">
<table class="table table-hover"id="refresh">
<tr><td><b>Status:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first();?><td title="{{$status->properties}}">{{$status->name}}</td></tr>
<tr><td><b>Priority:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first();?><td title="{{$priority->priority_desc}}">{{$priority->priority_desc}}</td></tr>
<tr><td><b>Department:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
<tr><td><b>Email:</b></td> <td>{{$user->email}}</td></tr>
@if($user->ban > 0) <tr><td style="color:orange;"><i class="fa fa-warning"></i><b>This ticket is under banned user</td><td></td></tr>@endif
<tr><td><b>{!! Lang::get('lang.status') !!}:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first();?><td title="{{$status->properties}}">{{$status->name}}</td></tr>
<tr><td><b>{!! Lang::get('lang.priority') !!}:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first();?><td title="{{$priority->priority_desc}}">{{$priority->priority_desc}}</td></tr>
<tr><td><b>{!! Lang::get('lang.department') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
<tr><td><b>{!! Lang::get('lang.email') !!}:</b></td> <td>{{$user->email}}</td></tr>
@if($user->ban > 0) <tr><td style="color:orange;"><i class="fa fa-warning"></i><b>
{!! Lang::get('lang.this_ticket_is_under_banned_user')!!}</td><td></td></tr>@endif
</table>
</div>
<div class="col-md-6">
@@ -192,9 +193,9 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
@if($user->phone_number !=null)<tr><td><b>Phone:</b></td> <td>{{$user->phone_number}}</td></tr>@endif
@if($user->mobile !=null)<tr><td><b>Phone:</b></td> <td>{{$user->ext . $user->phone_number}}</td></tr>@endif
<tr><td><b>Source:</b></td> <td>{{$ticket_source}}</td></tr>
<tr><td><b>Help Topic:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
<tr><td><b>Last Message:</b></td> <td>{{$username}}</td></tr>
<tr><td><b>{!! Lang::get('lang.source') !!}:</b></td> <td>{{$ticket_source}}</td></tr>
<tr><td><b>{!! Lang::get('lang.help_topic') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{$username}}</td></tr>
</table>
</div>
@@ -207,8 +208,8 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
<div class='col-xs-12'>
<div class="nav-tabs-custom">
<ul class="nav nav-tabs">
<li class="active"><a href="#General" data-toggle="tab" style="color:#27C116;" id="aa"><i class="fa fa-reply-all"> </i> Reply</a></li>
<li><a href="#Internal" data-toggle="tab" style="color:#0495FF;" id="bb"><i class="fa fa-file-text"> </i> Internal Notes</a></li>
<li class="active"><a href="#General" data-toggle="tab" style="color:#27C116;" id="aa"><i class="fa fa-reply-all"> </i> {!! Lang::get('lang.reply') !!}</a></li>
<li><a href="#Internal" data-toggle="tab" style="color:#0495FF;" id="bb"><i class="fa fa-file-text"> </i> {!! Lang::get('lang.internal_notes') !!}</a></li>
<!-- <li><a href="#Reply" data-toggle="tab" style="color:orange;"><i class="fa fa-mail-forward" > </i> Forward</a></li> -->
</ul>
<div class="tab-content">
@@ -253,17 +254,17 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
<input type="hidden" name="ticket_ID" value="{{$tickets->id}}">
<div class="form-group {{ $errors->has('title') ? 'has-error' : '' }}">
<div class="col-md-2">
{!! Form::label('To', 'To:') !!}
{!! Form::label('To', Lang::get('lang.to').':') !!}
</div>
<div class="col-md-10">
{!! Form::text('To',$user->email,['disabled'=>'disabled','id'=>'email','class'=>'form-control','style'=>'width:55%'])!!}
{!! $errors->first('To', '<spam class="help-block text-red">:message</spam>') !!}
<a href="#" data-toggle="modal" data-target="#addccc"> Add CC </a>
<a href="#" data-toggle="modal" data-target="#addccc"> {!! Lang::get('lang.add_cc') !!} </a>
<div id="recepients">
<?php $Collaborator = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $tickets->id)->get();
$count_collaborator = count($Collaborator);?>
@if($count_collaborator > 0)
<a href="#" data-toggle="modal" data-target="#surrender2">({!! $count_collaborator !!}) Recepients </a>
<a href="#" data-toggle="modal" data-target="#surrender2">({!! $count_collaborator !!}) {!! Lang::get('lang.recepients') !!} </a>
@endif
</div>
</div>
@@ -273,7 +274,7 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
<div class="form-group">
<div class="row">
<div class="col-md-2">
<label>Response</label>
<label>{!! Lang::get('lang.response') !!}</label>
</div>
<div class="col-md-10">
<select class="form-control" style="width:55%" id="select">
@@ -281,7 +282,7 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
<?php
$canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id','=',Auth::user()->id)->get();
?>
<option value="zzz">Select a canned response</option>
<option value="zzz">{!! Lang::get('lang.select_a_canned_response') !!}</option>
@foreach($canneds as $canned)
<option value="{!! $canned->id !!}" >{!! $canned->title !!}</option>
@endforeach
@@ -295,7 +296,7 @@ $canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id','=',Auth::user
<!-- reply content -->
<div class="form-group {{ $errors->has('title') ? 'has-error' : '' }}">
<div class="col-md-2">
{!! Form::label('Reply Content', 'ReplyContent:') !!}
{!! Form::label('Reply Content', Lang::get('lang.reply_content').':') !!}
</div>
<div class="col-md-10">
<div id="newtextarea">
@@ -303,8 +304,8 @@ $canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id','=',Auth::user
</div>
{!! $errors->first('ReplyContent', '<spam class="help-block text-red">:message</spam>') !!}
<br/>
<div type="file" class="btn btn-default btn-file"><i class="fa fa-paperclip"> </i> Attachment<input type="file" name="attachment[]" multiple/></div><br/>
Max. 10MB
<div type="file" class="btn btn-default btn-file"><i class="fa fa-paperclip"> </i> {!! Lang::get('lang.attachment') !!}<input type="file" name="attachment[]" multiple/></div><br/>
{!! Lang::get('lang.max') !!}. 10MB
</div>
</div>
</div>
@@ -314,7 +315,7 @@ $canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id','=',Auth::user
<div class="form-group {{ $errors->has('title') ? 'has-error' : '' }}">
<div class="col-md-2"></div>
<div class="col-md-10">
<button type="submit" class="btn btn-primary"><i class="fa fa-check-square-o" style="color:white;"> </i> Update</button>
<button type="submit" class="btn btn-primary"><i class="fa fa-check-square-o" style="color:white;"> </i> {!! Lang::get('lang.update') !!}</button>
</div>
</div>
</div>
@@ -348,7 +349,7 @@ $canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id','=',Auth::user
<!-- internal note -->
<div class="form-group {{ $errors->has('title') ? 'has-error' : '' }}">
<div class="col-md-2">
<label>Internal Note:</label>
<label>{!! Lang::get('lang.internal_note') !!}:</label>
</div>
<div class="col-md-10">
<div id="newtextarea1">
@@ -364,7 +365,7 @@ $canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id','=',Auth::user
<div class="form-group {{ $errors->has('title') ? 'has-error' : '' }}">
<div class="col-md-2"></div>
<div class="col-md-10">
<button type="submit" class="btn btn-primary"><i class="fa fa-check-square-o" style="color:white;"> </i> Update</button>
<button type="submit" class="btn btn-primary"><i class="fa fa-check-square-o" style="color:white;"> </i> {!! Lang::get('lang.update') !!}</button>
</div>
</div>
</div>
@@ -698,18 +699,18 @@ $data = $ConvDate[0];
{!! Form::model($tickets->id, ['id'=>'form','method' => 'PATCH'] )!!}
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidd en="true">&times;</span></button>
<h4 class="modal-title">Edit <b>[#{!! $tickets->ticket_number !!}]</b>[{!! $user->user_name !!}]</h4>
<h4 class="modal-title">{!! Lang::get('lang.edit') !!} <b>[#{!! $tickets->ticket_number !!}]</b>[{!! $user->user_name !!}]</h4>
</div>
<div class="modal-body" id="hide">
<div class="form-group">
<label>Title</label>
<label>{!! Lang::get('lang.title') !!}</label>
<input type="text" name="subject" class="form-control" value="{{$thread->title}}" >
<spam id="error-subject" style="display:none" class="help-block text-red">This is a required field</spam>
</div>
<div class="row">
<div class="col-md-6">
<div class="form-group">
<label>Sla Plan</label>
<label>{!! Lang::get('lang.sla_plan') !!}</label>
<?php $sla_plans = App\Model\helpdesk\Manage\Sla_plan::all() ?>
<select class="form-control" name="sla_paln">
@foreach($sla_plans as $sla_plan)
@@ -721,7 +722,7 @@ $data = $ConvDate[0];
</div>
<div class="col-md-6">
<div class="form-group">
<label>Help Topic</label>
<label>{!! Lang::get('lang.help_topic') !!}</label>
<?php $help_topics = App\Model\helpdesk\Manage\Help_topic::all() ?>
<select class="form-control" name="help_topic">
@foreach($help_topics as $help_topic)
@@ -733,7 +734,7 @@ $data = $ConvDate[0];
</div>
<div class="col-md-6">
<div class="form-group">
<label>Ticket Source</label>
<label>{!! Lang::get('lang.ticket_source') !!}</label>
<?php $ticket_sources = App\Model\helpdesk\Ticket\Ticket_source::all() ?>
<select class="form-control" name="ticket_source">
@foreach($ticket_sources as $ticket_source)
@@ -745,7 +746,7 @@ $data = $ConvDate[0];
</div>
<div class="col-md-6">
<div class="form-group">
<label>Priority</label>
<label>{!! Lang::get('lang.priority') !!}</label>
<?php $ticket_prioritys = App\Model\helpdesk\Ticket\Ticket_Priority::all() ?>
<select class="form-control" name="ticket_priority">
@foreach($ticket_prioritys as $ticket_priority)
@@ -769,8 +770,8 @@ $data = $ConvDate[0];
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis">Close</button>
<input type="submit" class="btn btn-primary pull-right" value="Update">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis">{!! Lang::get('lang.close') !!}</button>
<input type="submit" class="btn btn-primary pull-right" value="{!! Lang::get('lang.update') !!}">
</div>
{!! Form::close() !!}
</div><!-- /.modal-content -->
@@ -785,15 +786,15 @@ $data = $ConvDate[0];
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">Ban Email</h4>
<h4 class="modal-title">{!! Lang::get('lang.ban_email') !!} </h4>
</div>
<div class="modal-body">
Are you sure to ban {!! $user->email !!}
{!! Lang::get('lang.are_you_sure_to_ban') !!} {!! $user->email !!}
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
<button id="ban" type="button" class="btn btn-warning pull-right" >Ban Email</button>
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
<button id="ban" type="button" class="btn btn-warning pull-right" >{!! Lang::get('lang.ban_email') !!}</button>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
@@ -807,13 +808,14 @@ $data = $ConvDate[0];
{!! Form::model($tickets->id, ['id'=>'form4','method' => 'PATCH'] )!!}
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">Change Owner for ticket <b>#{!! $tickets->ticket_number !!}</b></h4>
<h4 class="modal-title">{!! Lang::get('lang.change_owner_for_ticket') !!} <b>#{!! $tickets->ticket_number !!}</b></h4>
</div>
<div class="modal-body" >
<div class="form-group has-feedback">
<!-- <input type="text" class="form-control" id="search" name="search" placeholder="Search Users"\> -->
<?php $users = App\User::where('role', '=', 'user')->get();?>
Add another Owner
{!! Lang::get('lang.add_another_owner') !!}
<select name="SelectOwner" class="form-control">
@foreach($users as $user)
@if($user->id !== $tickets->user_id)
@@ -828,10 +830,10 @@ $data = $ConvDate[0];
<div class="col-md-10">
<?php $user = App\User::where('id', '=', $tickets->user_id)->first();?>
<b>User Details</b><br/>
<b>{!! Lang::get('lang.user_details') !!}User Details</b><br/>
{!! $user->user_name !!}<br/>{!! $user->email !!}<br/>
@if($user->phone != null)
<b>Contact Informations</b><br/>
<b>{!! Lang::get('lang.contact_informations') !!}Contact Informations</b><br/>
{!! $user->phone !!}
@endif
</div>
@@ -839,8 +841,8 @@ $data = $ConvDate[0];
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
<button id="ban" type="button" class="btn btn-warning pull-right" >Submit</button>
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}Close</button>
<button id="ban" type="button" class="btn btn-warning pull-right" >{!! Lang::get('lang.submit') !!}Submit</button>
</div>
{!! Form::close() !!}
</div><!-- /.modal-content -->
@@ -854,7 +856,7 @@ $data = $ConvDate[0];
{!! Form::open(['id'=>'form1','method' => 'PATCH'] )!!}
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">Assign</h4>
<h4 class="modal-title">{!! Lang::get('lang.assign') !!}</h4>
</div>
<div id="assign_alert" class="alert alert-success alert-dismissable" style="display:none;">
<button id="assign_dismiss" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
@@ -870,7 +872,7 @@ $data = $ConvDate[0];
</div>
</div>
<div id="assign_body">
<p>Whome do you want to assign ticket?</p>
<p>{!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}?</p>
<select id="asssign" class="form-control" name="user">
<?php
@@ -893,8 +895,8 @@ $count_teams = count($teams);
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis4">Close</button>
<button type="submit" class="btn btn-success pull-right" id="submt2">Assign</button>
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis4">{!! Lang::get('lang.close') !!}</button>
<button type="submit" class="btn btn-success pull-right" id="submt2">{!! Lang::get('lang.assign') !!}</button>
</div>
{!! Form::close()!!}
</div><!-- /.modal-content -->
@@ -908,14 +910,14 @@ $count_teams = count($teams);
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">Surrender</h4>
<h4 class="modal-title">{!! Lang::get('lang.surrender') !!}</h4>
</div>
<div class="modal-body">
<p>Are you sure you want to surrender this Ticket?</p>
<p>{!! Lang::get('are_you_sure_you_want_to_surrender_this_ticket') !!}?</p>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis6">Close</button>
<button type="button" class="btn btn-warning pull-right" id="Surrender">Surrender</button>
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis6">{!! Lang::get('lang.close') !!}</button>
<button type="button" class="btn btn-warning pull-right" id="Surrender">{!! Lang::get('lang.surrender') !!}</button>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
@@ -927,17 +929,17 @@ $count_teams = count($teams);
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">Add Collaborator </h4>
<h4 class="modal-title">{!! Lang::get('lang.add_collaborator') !!}</h4>
</div>
<div class="nav-tabs-custom">
<ul class="nav nav-tabs">
<li class="active"><a href="#ahah" data-toggle="tab" style="color:green;" id="aa"><i class="fa fa-users"> </i> Search existing users</a></li>
<li><a href="#haha" data-toggle="tab" style="color:orange;"><i class="fa fa-user-plus" > </i> Add new user</a></li>
<li class="active"><a href="#ahah" data-toggle="tab" style="color:green;" id="aa"><i class="fa fa-users"> </i> {!! Lang::get('lang.search_existing_users') !!}</a></li>
<li><a href="#haha" data-toggle="tab" style="color:orange;"><i class="fa fa-user-plus" > </i> {!! Lang::get('lang.add_new_user') !!}</a></li>
</ul>
<div class="tab-content">
<div class="tab-pane active" id="ahah">
<div class="modal-body" id="def">
<div class="callout callout-info" id="hide1234" ><i class="icon fa fa-info"> </i>&nbsp;&nbsp;&nbsp; Search existing users or add new users</div>
<div class="callout callout-info" id="hide1234" ><i class="icon fa fa-info"> </i>&nbsp;&nbsp;&nbsp; {!! Lang::get('lang.search_existing_users_or_add_new_users') !!}</div>
<div id="show7" style="display:none;">
<div class="row col-md-12">
<div class="col-xs-5">
@@ -952,15 +954,15 @@ $count_teams = count($teams);
<div id="here"></div>
{!! Form::model($tickets->id, ['id'=>'search-user','method' => 'PATCH'] )!!}
<script src="//code.jquery.com/ui/1.11.4/jquery-ui.js"></script>
<input type="text" class="form-control" name="search" id="tags" placeholder="Search by email">
<input type="text" class="form-control" name="search" id="tags" placeholder="{!! Lang::get('lang.search_by_email') !!}">
<input type="hidden" name="ticket_id" value="{!! $tickets->id !!}">
<input type="submit" class="btn btn-submit" value="submit">
<input type="submit" class="btn btn-submit" value="{!! Lang::get('lang.submit') !!}">
{!! Form::close() !!}
</div>
</div>
<div class="tab-pane" id="haha">
<div class="modal-body" id="abc">
<h4 class="modal-title pull-left">Add new user</h4>
<h4 class="modal-title pull-left">{!! Lang::get('lang.add_new_user') !!}</h4>
<br/><br/>
<div id="here2"></div>
{!! Form::model($tickets->id, ['id'=>'add-user','method' => 'PATCH'] )!!}
@@ -977,10 +979,10 @@ $count_teams = count($teams);
<br/><br/><br/><br/>
</div>
<div id="hide12345">
<input type="text" name="name" class="form-control" placeholder="Name" required>
<input type="text" name="email" class="form-control" placeholder="E-mail" required>
<input type="text" name="name" class="form-control" placeholder="{!! Lang::get('lang.name') !!}" required>
<input type="text" name="email" class="form-control" placeholder="{!! Lang::get('lang.e-mail') !!}" required>
<input type="hidden" name="ticket_id" value="{!! $tickets->id !!}">
<input type="submit" class="btn">
<input type="submit" class="btn" value="{!! Lang::get('lang.submit') !!}">
</div>
{!! Form::close() !!}
</div>
@@ -1000,7 +1002,7 @@ $count_teams = count($teams);
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">List of Collaborators of this Ticket</h4>
<h4 class="modal-title">{!! Lang::get('lang.list_of_collaborators_of_this_ticket') !!}</h4>
</div>
<div class="modal-body" id="surrender22">
@foreach($Collaborator as $ccc)
@@ -1043,8 +1045,6 @@ $count_teams = count($teams);
});
$(function () {
// $('#cand').wysihtml5();

22
code/resources/views/themes/default1/agent/helpdesk/ticket/trash.blade.php
View File

@@ -24,7 +24,7 @@ class="active"
<!-- Main content -->
<div class="box box-warning">
<div class="box-header with-border">
<h3 class="box-title">Trash </h3> <small id="title_refresh">{!! $tickets->total() !!} tickets</small>
<h3 class="box-title">{!! Lang::get('lang.trash') !!} </h3> <small id="title_refresh">{!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
</div><!-- /.box-header -->
@if(Session::has('success'))
<div class="alert alert-success alert-dismissable">
@@ -49,24 +49,24 @@ class="active"
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-blue btn-sm" name="submit" value="Open">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-blue btn-sm" name="submit" value="{!! Lang::get('lang.open') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>
<th>
</th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">

22
code/resources/views/themes/default1/agent/helpdesk/ticket/unassigned.blade.php
View File

@@ -25,7 +25,7 @@ class="active"
<div class="box box-info">
<div class="box-header with-border">
<?php $counted = count(App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', 0)->get());?>
<h3 class="box-title">Unassigned </h3> <small id="title_refresh"> {!! $tickets->total() !!} tickets</small>
<h3 class="box-title">{!! Lang::get('lang.unassigned') !!} </h3> <small id="title_refresh"> {!! $tickets->total() !!} {!! Lang::get('lang.tickets') !!}</small>
</div><!-- /.box-header -->
@if(Session::has('success'))
<div class="alert alert-success alert-dismissable">
@@ -51,23 +51,23 @@ class="active"
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>
<th>
</th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">

6
code/resources/views/themes/default1/agent/helpdesk/user/create.blade.php
View File

@@ -38,7 +38,7 @@ class="active"
<div class="box box-primary">
<div class="content-header">
<h4>Create {!! Form::submit(Lang::get('lang.save'),['class'=>'form-group btn btn-primary pull-right'])!!}</h4>
<h4>{!! Lang::get('lang.create') !!} {!! Form::submit(Lang::get('lang.save'),['class'=>'form-group btn btn-primary pull-right'])!!}</h4>
</div>
@@ -80,7 +80,7 @@ class="active"
<div class="col-xs-1 form-group {{ $errors->has('ext') ? 'has-error' : '' }}">
<label for="ext">EXT</label>
<label for="ext">{!! Lang::get('lang.ext') !!}</label>
{!! $errors->first('ext', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('ext',null,['class' => 'form-control']) !!}
@@ -88,7 +88,7 @@ class="active"
<div class="col-xs-5 form-group {{ $errors->has('phone_number') ? 'has-error' : '' }}">
<label for="phone_number">Phone</label>
<label for="phone_number">{!! Lang::get('lang.phone') !!}</label>
{!! $errors->first('phone_number', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('phone_number',null,['class' => 'form-control']) !!}

4
code/resources/views/themes/default1/agent/helpdesk/user/edit.blade.php
View File

@@ -67,7 +67,7 @@ class="active"
<div class="col-xs-1 form-group {{ $errors->has('ext') ? 'has-error' : '' }}">
<label for="ext">EXT</label>
<label for="ext">{!! Lang::get('lang.ext') !!}</label>
{!! $errors->first('ext', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('ext',null,['class' => 'form-control']) !!}
@@ -75,7 +75,7 @@ class="active"
<div class="col-xs-5 form-group {{ $errors->has('phone_number') ? 'has-error' : '' }}">
<label for="phone_number">Phone</label>
<label for="phone_number">{!! Lang::get('lang.phone') !!}</label>
{!! $errors->first('phone_number', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('phone_number',null,['class' => 'form-control']) !!}

8
code/resources/views/themes/default1/agent/helpdesk/user/index.blade.php
View File

@@ -66,7 +66,7 @@ class="active"
<tr>
<th width="100px">{{Lang::get('lang.name')}}</th>
<th width="100px">{{Lang::get('lang.status')}}</th>
<th width="100px">Last Login</th>
<th width="100px">{{Lang::get('lang.last_login')}}</th>
<th width="100px">{{Lang::get('lang.action')}}</th>
</tr>
@@ -74,14 +74,14 @@ class="active"
@foreach($users as $user)
<tr>
<td><a href="{{route('user.show', $user->id)}}"> {{$user->user_name }}</a></td>
<td><?php if($user->active == 1) { ?> <button class="btn btn-success btn-xs">Active</button> <?php } else { ?> <button class="btn btn-danger btn-xs">Inactive</button> <?php } ?></td>
<td><?php if($user->active == 1) { ?> <button class="btn btn-success btn-xs">{!! Lang::get('lang.active') !!}</button> <?php } else { ?> <button class="btn btn-danger btn-xs">{!! Lang::get('lang.inactive') !!}</button> <?php } ?></td>
<td>{{ UTC::usertimezone($user->updated_at) }}</td>
<td>
{!! Form::open(['route'=>['user.destroy', $user->id],'method'=>'DELETE']) !!}
<a href="{{route('user.edit', $user->id)}}" class="btn btn-info btn-xs btn-flat"><i class="fa fa-edit" style="color:black;"> </i> Edit</a>
<a href="{{route('user.edit', $user->id)}}" class="btn btn-info btn-xs btn-flat"><i class="fa fa-edit" style="color:black;"> </i> {!! Lang::get('lang.edit') !!}</a>
{{-- <div class="form-group"> --}}
<!-- To pop up a confirm Message -->
{!! Form::button(' <i class="fa fa-trash" style="color:black;"> </i> Delete',['type' => 'submit',
{!! Form::button(' <i class="fa fa-trash" style="color:black;"> </i>'.Lang::get('lang.delete') ,['type' => 'submit',
'class'=> 'btn btn-warning btn-xs btn-flat',
'onclick'=>'return confirm("Are you sure?")'])
!!}

12
code/resources/views/themes/default1/agent/helpdesk/user/profile-edit.blade.php
View File

@@ -23,7 +23,7 @@ class="active"
<div class="content-header">
<h4>Profile {!! Form::submit(Lang::get('lang.save'),['class'=>'form-group btn btn-primary pull-right'])!!}</h4>
<h4>{!! Lang::get('lang.profile') !!} {!! Form::submit(Lang::get('lang.save'),['class'=>'form-group btn btn-primary pull-right'])!!}</h4>
</div>
@@ -152,7 +152,7 @@ class="active"
<div class="content-header">
<h4>Change Password {!! Form::submit(Lang::get('lang.save'),['class'=>'form-group btn btn-primary pull-right'])!!}</h4>
<h4>{!! Lang::get('lang.change_password') !!} {!! Form::submit(Lang::get('lang.save'),['class'=>'form-group btn btn-primary pull-right'])!!}</h4>
</div>
@@ -178,21 +178,21 @@ class="active"
<!-- old password -->
<div class="form-group has-feedback {{ $errors->has('old_password') ? 'has-error' : '' }}">
{!! Form::label('old_password',Lang::get('lang.old_password')) !!}
{!! Form::password('old_password',['placeholder'=>'Password','class' => 'form-control']) !!}
{!! Form::password('old_password',['placeholder'=>Lang::get('lang.old_password'),'class' => 'form-control']) !!}
{!! $errors->first('old_password', '<spam class="help-block">:message</spam>') !!}
<span class="glyphicon glyphicon-lock form-control-feedback"></span>
</div>
<!-- new password -->
<div class="form-group has-feedback {{ $errors->has('new_password') ? 'has-error' : '' }}">
{!! Form::label('new_password',Lang::get('lang.new_password')) !!}
{!! Form::password('new_password',['placeholder'=>'New Password','class' => 'form-control']) !!}
{!! Form::password('new_password',['placeholder'=>Lang::get('lang.new_password'),'class' => 'form-control']) !!}
{!! $errors->first('new_password', '<spam class="help-block">:message</spam>') !!}
<span class="glyphicon glyphicon-lock form-control-feedback"></span>
</div>
<!-- confirm password -->
<div class="form-group has-feedback {{ $errors->has('confirm_password') ? 'has-error' : '' }}">
{!! Form::label('confirm_password',Lang::get('lang.confirm_password')) !!}
{!! Form::password('confirm_password',['placeholder'=>'Confirm Password','class' => 'form-control']) !!}
{!! Form::password('confirm_password',['placeholder'=>Lang::get('lang.confirm_password'),'class' => 'form-control']) !!}
{!! $errors->first('confirm_password', '<spam class="help-block">:message</spam>') !!}
<span class="glyphicon glyphicon-lock form-control-feedback"></span>
</div>
@@ -204,11 +204,9 @@ class="active"
{!! Form::close() !!}
<script>
$(function () {
$("textarea").wysihtml5();
});
</script>
@stop

24
code/resources/views/themes/default1/agent/helpdesk/user/profile.blade.php
View File

@@ -36,20 +36,20 @@ class="active"
{{-- <div class="box box-success"> --}}
{{-- <section class="content"> --}}
{{-- <div class=" box-header"> --}}
<h3><b>User Information</b>&nbsp;&nbsp;<a href="{{URL::route('agent-profile-edit')}}"><i class="fa fa-fw fa-edit"> </i></a></h3>
<h3><b>{!! Lang::get('lang.user_information') !!}</b>&nbsp;&nbsp;<a href="{{URL::route('agent-profile-edit')}}"><i class="fa fa-fw fa-edit"> </i></a></h3>
{{-- </div> --}}
<div class="box-body">
<table class="row">
@if($user->gender == 1)
<tr><th class="col-md-8"><h4><b>Gender:<b></h4></th><td class="col-md-6"><h4>{{ 'Male' }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.gender') !!}:<b></h4></th><td class="col-md-6"><h4>{{ 'Male' }}</h4></td></tr>
@else
<tr><th class="col-md-8"><h4><b>gender:</b></h4></th><td class="col-md-6"><h4>{{ 'Female' }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.gender') !!}:</b></h4></th><td class="col-md-6"><h4>{{ 'Female' }}</h4></td></tr>
@endif
<tr><th class="col-md-8"><h4><b>department:</b></h4></th><td class="col-md-6"><h4>{{ $user->primary_dpt }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>group:</b></h4></th><td class="col-md-6"><h4>{{ $user->assign_group }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>Company:</b></h4></th><td class="col-md-6"> <h4>{{ $user->company }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>Time-zone:</b></h4></th><td class="col-md-6"><h4> {{ $user->agent_tzone }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>Role:</b></h4></th><td class="col-md-6"> <h4>{{ $user->role }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.department') !!}:</b></h4></th><td class="col-md-6"><h4>{{ $user->primary_dpt }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.group') !!}:</b></h4></th><td class="col-md-6"><h4>{{ $user->assign_group }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.company') !!}:</b></h4></th><td class="col-md-6"> <h4>{{ $user->company }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.time_zone') !!}:</b></h4></th><td class="col-md-6"><h4> {{ $user->agent_tzone }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.role') !!}:</b></h4></th><td class="col-md-6"> <h4>{{ $user->role }}</h4></td></tr>
</table>
</div>
{{-- </section> --}}
@@ -58,12 +58,12 @@ class="active"
<div class="col-md-6">
{{-- <div class="box box-primary"> --}}
{{-- <section class="content"> --}}
<h3><b>Contact Information</b></h3>
<h3><b>{!! Lang::get('lang.contact_information') !!}</b></h3>
<div class="box-body">
<table>
<tr><th class="col-md-8"><h4><b>Email:</b></h4> </th> <td class="col-md-6"><h4> {{ $user->email }}</h4> </td></tr>
<tr><th class="col-md-8"><h4><b>Phone Number:</b></h4> </th> <td class="col-md-6"><h4> {{ $user->ext }}{{ $user->phone_number }}</h4> </td></tr>
<tr><th class="col-md-8"><h4><b>Moble:</b></h4></th><td class="col-md-6"><h4> {{ $user->mobile }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.email') !!}:</b></h4> </th> <td class="col-md-6"><h4> {{ $user->email }}</h4> </td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.phone_number') !!}:</b></h4> </th> <td class="col-md-6"><h4> {{ $user->ext }}{{ $user->phone_number }}</h4> </td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.mobile') !!}:</b></h4></th><td class="col-md-6"><h4> {{ $user->mobile }}</h4></td></tr>
</table>
</div>
{{-- </section> --}}

96
code/resources/views/themes/default1/agent/helpdesk/user/show.blade.php
View File

@@ -16,7 +16,7 @@ class="active"
@stop
<!-- header -->
@section('PageHeader')
<div class="box-header" style="margin-top:-15px;margin-bottom:-15px;"><h3 class="box-title">User Profile</h3><a href="{{route('user.edit', $users->id)}}" class="btn btn-info btn-sm btn-flat pull-right"><i class="fa fa-edit" style="color:black;"> </i> Edit</a></div>
<div class="box-header" style="margin-top:-15px;margin-bottom:-15px;"><h3 class="box-title">{!! Lang::get('lang.user_profile') !!}</h3><a href="{{route('user.edit', $users->id)}}" class="btn btn-info btn-sm btn-flat pull-right"><i class="fa fa-edit" style="color:black;"> </i> {!! Lang::get('lang.edit') !!}</a></div>
@stop
<!-- /header -->
<!-- breadcrumbs -->
@@ -61,14 +61,14 @@ class="active"
$user_org = App\Model\helpdesk\Agent_panel\User_org::where('user_id','=', $users->id)->first();
?>
@if($user_org == null)
<b>Organisation</b>
<b>{!! Lang::get('lang.organization') !!}</b>
<a href="" class="pull-right" data-toggle="modal" data-target="#assign"><i class="fa fa-hand-o-right" style="color:orange;"> </i> Assign </a>
<a href="" class="pull-right" data-toggle="modal" data-target="#assign"><i class="fa fa-hand-o-right" style="color:orange;"> </i> {!! Lang::get('lang.assign') !!} </a>
<a href="" data-toggle="modal" data-target="#create_org" class="pull-right"> {{Lang::get('lang.create')}} <b style="color:#000"> / </b>&nbsp; </a>
@else
<?php $org_id = $user_org->org_id;
$organization = App\Model\helpdesk\Agent_panel\Organization::where('id','=',$org_id)->first(); ?>
<b>Organisations</b>
<b>{!! Lang::get('lang.organization') !!}</b>
<a href="{!! URL::route('organizations.show',$organization->id) !!}" class="pull-right">{!! $organization->name !!}</a>
@endif
@@ -79,9 +79,9 @@ class="active"
<b>{{Lang::get('lang.status')}}</b>
<a class="pull-right">
@if($users->active == '1')
<span style="color:green;">Active</span>
<span style="color:green;">{!! Lang::get('lang.active') !!}</span>
@else
<span style="color:red;">Inactive</span>
<span style="color:red;">{!! Lang::get('lang.inactive') !!}</span>
@endif
</a>
</div>
@@ -111,9 +111,9 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
<!-- Custom Tabs -->
<div class="nav-tabs-custom">
<ul class="nav nav-tabs">
<li class="active"><a href="#tab_1" data-toggle="tab">Open Tickets ({{$open}})</a></li>
<li><a href="#tab_2" data-toggle="tab">Closed Tickets ({{$counted}})</a></li>
<li><a href="#tab_3" data-toggle="tab">Deleted Tickets ({{$deleted}})</a></li>
<li class="active"><a href="#tab_1" data-toggle="tab">{!! Lang::get('lang.open_tickets') !!} ({{$open}})</a></li>
<li><a href="#tab_2" data-toggle="tab">{!! Lang::get('lang.closed_tickets') !!} ({{$counted}})</a></li>
<li><a href="#tab_3" data-toggle="tab">{!! Lang::get('lang.deleted_tickets') !!} ({{$deleted}})</a></li>
</ul>
<div class="tab-content">
<div class="tab-pane active" id="tab_1">
@@ -142,8 +142,8 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
<div class="pull-right">
<?php
$counted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=','1')->get());
@@ -162,13 +162,13 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
<thead>
<th>
</th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=','1')->orderBy('id', 'DESC')->paginate(20);?>
@@ -265,8 +265,8 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
<div class="pull-right">
<?php
$counted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=','2')->get());
@@ -285,13 +285,13 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
<thead>
<th>
</th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=','2')->orderBy('id', 'DESC')->paginate(20);?>
@@ -390,8 +390,8 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
<div class="pull-right">
<?php
$counted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=','5')->get());
@@ -410,13 +410,13 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
<thead>
<th>
</th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
<th>{!! Lang::get('lang.subject') !!}</th>
<th>{!! Lang::get('lang.ticket_id') !!}</th>
<th>{!! Lang::get('lang.priority') !!}</th>
<th>{!! Lang::get('lang.from') !!}</th>
<th>{!! Lang::get('lang.last_replier') !!}</th>
<th>{!! Lang::get('lang.assigned_to') !!}</th>
<th>{!! Lang::get('lang.last_activity') !!}</th>
</thead>
<tbody id="hello">
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=','5')->orderBy('id', 'DESC')->paginate(20);?>
@@ -508,7 +508,7 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
{!! Form::model($users->id, ['id'=>'form','method' => 'PATCH'] )!!}
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidd en="true">&times;</span></button>
<h4 class="modal-title">Create Organization</h4>
<h4 class="modal-title">{!! Lang::get('lang.create_organization') !!}</h4>
</div>
<div class="modal-body">
<!-- failure message -->
@@ -519,7 +519,7 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
<div class="row" id="hide">
<div class="col-md-4">
<div class="form-group">
<label>Name</label>
<label>{!! Lang::get('lang.name') !!}</label>
<input type="text" name="name" class="form-control">
<spam id="error-name" style="display:none;position:fixed" class="call-out text-red">This is a required field</spam>
<spam id="error-name1" style="display:none;position:fixed" class="call-out text-red">! Allready Taken</spam>
@@ -528,14 +528,14 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
</div>
<div class="col-md-4">
<div class="form-group">
<label>Phone</label>
<label>{!! Lang::get('lang.phone') !!}</label>
<input type="number" name="phone" class="form-control">
<br/>
</div>
</div>
<div class="col-md-4">
<div class="form-group">
<label>Website</label>
<label>{!! Lang::get('lang.website') !!}</label>
<input type="url" name="website" placeholder="https://www.example.com" class="form-control">
<spam id="error-website" style="display:none" class="help-block text-red">! Allready Taken</spam>
<br/>
@@ -543,13 +543,13 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
</div>
<div class="col-md-6">
<div class="form-group">
<label>Address</label>
<label>{!! Lang::get('lang.address') !!}</label>
<textarea name="address" class="form-control"></textarea>
</div>
</div>
<div class="col-md-6">
<div class="form-group">
<label>Internal</label>
<label>{!! Lang::get('lang.internal_notes') !!}</label>
<textarea name="internal" class="form-control"></textarea>
</div>
</div>
@@ -567,8 +567,8 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis">Close</button>
<input type="submit" class="btn btn-primary pull-right" value="Update">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis">{!! Lang::get('lang.close') !!}</button>
<input type="submit" class="btn btn-primary pull-right" value="{!! Lang::get('lang.update') !!}">
</div>
{!! Form::close() !!}
</div><!-- /.modal-content -->
@@ -626,7 +626,7 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
{!! Form::model($users->id, ['id'=>'org_assign','method' => 'PATCH'] )!!}
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" id="dismiss" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">Assign</h4>
<h4 class="modal-title">{!! Lang::get('lang.assign') !!}</h4>
</div>
<div id="assign_alert" class="alert alert-success alert-dismissable" style="display:none;">
<button id="assign_dismiss" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
@@ -642,7 +642,7 @@ $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users
</div>
</div>
<div id="assign_body">
<p>Please Select an Organization</p>
<p>{!! Lang::get('lang.please_select_an_organization') !!}</p>
<select id="org" class="form-control" name="org">
<?php
$orgs = App\Model\helpdesk\Agent_panel\Organization::all();
@@ -656,8 +656,8 @@ $orgs = App\Model\helpdesk\Agent_panel\Organization::all();
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis4">Close</button>
<button type="submit" class="btn btn-success pull-right" id="submt2">Assign</button>
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis4">{!! Lang::get('lang.close') !!}</button>
<button type="submit" class="btn btn-success pull-right" id="submt2">{!! Lang::get('lang.assign') !!}</button>
</div>
{!! Form::close()!!}
</div><!-- /.modal-content -->