update 1.0.8.0
Commits for version update
This commit is contained in:
Manish Verma
@@ -75,6 +75,7 @@ $group = App\Model\helpdesk\Agent\Groups::where('id', '=', $agent_group)->where(
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if ($rating_value == null) {
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$avg_rating = '0';
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} else {
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$avg_rate = explode('.', $rating_value);
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$avg_rating = $avg_rate[0];
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}
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@@ -103,11 +104,12 @@ if ($thread->title != "") {
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<!-- Main content -->
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<div class="box box-primary">
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<div class="box-header">
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<h3 class="box-title" id="refresh2"><i class="fa fa-user"> </i> <?= $title ?></h3>
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<h3 class="box-title" id="refresh2"><i class="fa fa-user"> </i> {!! $thread->getSubject() !!}</h3>
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<div class="pull-right">
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<!-- <button type="button" class="btn btn-default"><i class="fa fa-edit" style="color:green;"> </i> Edit</button> -->
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<?php
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Event::fire(new \App\Events\TicketBoxHeader($user->id));
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if ($group->can_edit_ticket == 1) {
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?>
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<button type="button" class="btn btn-default" id="Edit_Ticket" data-toggle="modal" data-target="#Edit"><i class="fa fa-edit" style="color:green;"> </i> {!! Lang::get('lang.edit') !!}</button>
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@@ -121,6 +123,8 @@ if ($thread->title != "") {
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<button type="button" id="surrender_button" class="btn btn-default" data-toggle="modal" data-target="#surrender"> <i class="fa fa-arrows-alt" style="color:red;"> </i> {!! Lang::get('lang.surrender') !!}</button>
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@endif
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<?php Event::fire('show-add-event-btn', array()); ?>
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<a href="{{url('ticket/print/'.$tickets->id)}}" target="_blank" class="btn btn-primary"><i class="fa fa-print" > </i> {!! Lang::get('lang.generate_pdf') !!}</a>
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<div class="btn-group">
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<button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown" id="d1"><i class="fa fa-exchange" style="color:teal;" id="hidespin"> </i><i class="fa fa-spinner fa-spin" style="color:teal; display:none;" id="spin"></i>
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@@ -128,9 +132,25 @@ if ($thread->title != "") {
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</button>
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<ul class="dropdown-menu">
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<li id="open"><a href="#"><i class="fa fa-folder-open-o" style="color:red;"> </i>{!! Lang::get('lang.open') !!}</a></li>
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<?php if ( $tickets_approval->status==7) {?>
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@if(Auth::user()->role == 'admin')
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<li id="approval_close"><a href="#"><i class="glyphicon glyphicon-thumbs-up" style="color:red;"> </i>{!! Lang::get('lang.approval') !!}</a></li>
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@endif
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<?php } ?>
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<?php if ( $tickets_approval->status==3) {?>
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<?php if ($group->can_edit_ticket == 1) {?>
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<li id="close"><a href="#"><i class="fa fa-check" style="color:green;"> </i>{!! Lang::get('lang.close') !!}</a></li>
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<?php } ?>
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<?php } ?>
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<?php if ( $tickets_approval->status==1) {?>
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<?php if ($group->can_edit_ticket == 1) {?>
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<li id="close"><a href="#"><i class="fa fa-check" style="color:green;"> </i>{!! Lang::get('lang.close') !!}</a></li>
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<?php } ?>
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<?php } ?>
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<li id="resolved"><a href="#"><i class="fa fa-check-circle-o " style="color:green;"> </i>{!! Lang::get('lang.resolved') !!} </a></li>
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</ul>
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</div>
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@@ -225,7 +245,7 @@ if ($thread->title != "") {
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<tr><td><b>{!! Lang::get('lang.status') !!}:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first(); ?><td title="{{$status->properties}}">{{$status->name}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.priority') !!}:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first(); ?><td title="{{$priority->priority_desc}}">{{$priority->priority_desc}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.department') !!}:</b></td> <?php $dept123 = App\Model\helpdesk\Agent\Department::where('id', '=', $tickets->dept_id)->first(); ?><td title="{{$dept123->name}}">{{$dept123->name}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.email') !!}:</b></td> <td>{{$user->email}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.email') !!}:</b></td> <td>{{str_limit($user->email,30)}}</td></tr>
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@if($user->ban > 0) <tr><td style="color:orange;"><i class="fa fa-warning"></i><b>
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{!! Lang::get('lang.this_ticket_is_under_banned_user')!!}</td><td></td></tr>@endif
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</div>
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@@ -239,8 +259,10 @@ if ($thread->title != "") {
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$LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first();
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if ($LastResponse->role == "user") {
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$rep = "#F39C12";
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$username = $LastResponse->user_name;
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} else {
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$username = $LastResponse->first_name . " " . $LastResponse->last_name;
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if ($LastResponse->first_name == null || $LastResponse->first_name == '') {
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$username = $LastResponse->user_name;
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} } else {
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$rep = "#000";
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$username = $LastResponse->first_name . " " . $LastResponse->last_name;
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if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
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@@ -257,10 +279,11 @@ if ($thread->title != "") {
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<div id="refresh3">
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@if($user->phone_number !=null)<tr><td><b>{!! Lang::get('lang.phone') !!}:</b></td> <td>{{$user->phone_number}}</td></tr>@endif
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@if($user->mobile !=null)<tr><td><b>{!! Lang::get('lang.mobile') !!}:</b></td> <td>{{$user->ext . $user->phone_number}}</td></tr>@endif
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@if($user->mobile !=null)<tr><td><b>{!! Lang::get('lang.mobile') !!}:</b></td> <td>{{$user->ext . $user->mobile}}</td></tr>@endif
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<tr><td><b>{!! Lang::get('lang.source') !!}:</b></td> <td>{{$ticket_source}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.help_topic') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{$username}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{str_limit($username,30)}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.organization') !!}:</b></td> <td>{!!$LastResponse->getOrgWithLink()!!}</td></tr>
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<?php Event::fire(new App\Events\TicketDetailTable($TicketData)); ?>
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</div>
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</table>
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@@ -442,7 +465,7 @@ if ($thread->title != "") {
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<div class="form-group">
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<div class="row">
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<!-- internal note -->
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<div class="form-group {{ $errors->has('title') ? 'has-error' : '' }}">
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<div class="form-group {{ $errors->has('title') ? 'has-error' : '' }}" id="internal_content_class">
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<div class="col-md-2">
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<label>{!! Lang::get('lang.internal_note') !!}:<span class="text-red"> *</span></label>
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</div>
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@@ -489,7 +512,7 @@ if ($thread->title != "") {
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<?php echo $conversations->setPath(url('/thread/' . $tickets->id))->render(); ?>
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</ul>
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<div class="col-md-12">
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<div class="col-md-12" >
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<link rel="stylesheet" type="text/css" href="{{asset("lb-faveo/css/faveo-css.css")}}">
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<link href="{{asset("lb-faveo/css/jquery.rating.css")}}" rel="stylesheet" type="text/css" />
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@@ -505,6 +528,7 @@ if ($thread->title != "") {
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<?php
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$ConvDate1 = $conversation->created_at;
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$ConvDate = explode(' ', $ConvDate1);
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$date = $ConvDate[0];
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$time = $ConvDate[1];
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$time = substr($time, 0, -3);
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@@ -518,7 +542,7 @@ if ($thread->title != "") {
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}
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if($conversation->user_id != null) {
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$role = App\User::where('id', '=', $conversation->user_id)->first();
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}
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}
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?>
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</li>
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<li>
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@@ -545,47 +569,45 @@ if ($thread->title != "") {
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$attachment = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $conversation->id)->first();
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if ($attachment == null) {
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$body = $conversation->body;
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$body = $conversation->thread($body);
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} else {
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// dd($attachment->file);
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// print $attachment->file;
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// header("Content-type: image/jpeg");
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// echo "<img src='".base64_decode($attachment->file)."' style='width:128px;height:128px'/> ";
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$body = $conversation->body;
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$body = $conversation->thread($body);
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$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $conversation->id)->orderBy('id', 'DESC')->get();
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// $i = 0;
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foreach ($attachments as $attachment) {
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if ($attachment->type == 'jpg' || $attachment->type == 'png' || $attachment->type == 'PNG' || $attachment->type == 'JPG' || $attachment->type == 'jpeg' || $attachment->type == 'JPEG' || $attachment->type == 'gif' || $attachment->type == 'GIF') {
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if($attachment->size > 0) {
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$image = @imagecreatefromstring($attachment->file);
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if($image == false) {
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} else {
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ob_start();
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imagejpeg($image, null, 80);
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$data = ob_get_contents();
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ob_end_clean();
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$var = '<img style="max-width:200px;max-height:200px;" src="data:image/' . $attachment->type . ';base64,' . base64_encode($data) . '" />';
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// echo $var;
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// echo $attachment->name;
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// $body = explode($attachment->name, $body);
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$body = str_replace($attachment->name, "data:image/" . $attachment->type . ";base64," . base64_encode($data), $body);
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$string = $body;
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$start = "<head>";
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$end = "</head>";
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if (strpos($string, $start) == false || strpos($string, $start) == false) {
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// $i++;
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if (mime($attachment->type)==true) {
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$image = @imagecreatefromstring($attachment->file);
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ob_start();
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imagejpeg($image, null, 80);
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$data = ob_get_contents();
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ob_end_clean();
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$var = '<img style="max-width:200px;max-height:200px;" src="data:image/' . $attachment->type . ';base64,' . base64_encode($data) . '" />';
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// echo $var;
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// echo $attachment->name;
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// $body = explode($attachment->name, $body);
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$body = str_replace($attachment->name, "data:image/" . $attachment->type . ";base64," . base64_encode($data), $body);
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} else {
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$ini = strpos($string, $start);
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$ini += strlen($start);
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$len = strpos($string, $end, $ini) - $ini;
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$parsed = substr($string, $ini, $len);
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$body2 = $parsed;
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$body = str_replace($body2, " ", $body);
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}
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}
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$string = $body;
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$start = "<head>";
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$end = "</head>";
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if (strpos($string, $start) == false || strpos($string, $start) == false) {
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}
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} else {
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$ini = strpos($string, $start);
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$ini += strlen($start);
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$len = strpos($string, $end, $ini) - $ini;
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$parsed = substr($string, $ini, $len);
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$body2 = $parsed;
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$body = str_replace($body2, " ", $body);
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}
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} else {
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}
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}
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// echo $body;
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// $body = explode($attachment->file, $body);
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@@ -620,6 +642,9 @@ if ($thread->title != "") {
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?>
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<div class="timeline-item">
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<span style="color:#fff;"><div class="pull-right"> <table><tbody>
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@if($role)
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@if($role->role != null)
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@if($role->role != 'user' && $conversation->is_internal != 1)
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@foreach($ratings as $rating)
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@if($rating->rating_area == 'Comment Area')
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<?php
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@@ -632,20 +657,24 @@ if ($thread->title != "") {
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?>
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<tr>
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<th><div class="ticketratingtitle" style="color:#3c8dbc;" >{!! $rating->name !!} </div></th> 
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<td style="button:disabled;">
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<td style="button:disabled;">
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<?php for ($i = 1; $i <= $rating->rating_scale; $i++) { ?>
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<input type="radio" class="star star-rating-readonly" id="star5" name="{!! $rating->name !!},{!! $conversation->id !!}" value="{!! $i !!}"<?php echo ($ratingval == $i) ? 'checked' : '' ?> />
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<?php } ?>
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</td>
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</tr>
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<?php } ?>
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</td>
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</tr>
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@endif
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@endforeach
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@endif
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@endforeach
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@endif
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@endif
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</tbody></table></div>
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</span>
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<h3 class="timeline-header">
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<?php
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if($conversation->user_id != null) {
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if ($role->role == "user") {
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if ($role->first_name == '' || $role->first_name == null) {
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$usernam = $role->user_name;
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} else {
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$usernam = $role->first_name . " " . $role->last_name;
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@@ -654,35 +683,43 @@ if ($thread->title != "") {
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$usernam = Lang::get('lang.system');
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}
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?>
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<div class="user-block" style="margin-bottom:-5px;margin-top:-2px;">
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@if($conversation->user_id != null)
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@if($role->profile_pic != null)
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<img src="{{$role->profile_pic}}"class="img-circle img-bordered-sm" alt="User Image"/>
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@else
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<img src="{{ Gravatar::src($role->email) }}" class="img-circle img-bordered-sm" alt="img-circle img-bordered-sm">
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@endif
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@else
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<img src="{{asset('lb-faveo/media/images/avatar_1.png')}}" class="img-circle img-bordered-sm" alt="img-circle img-bordered-sm">
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@endif
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<span class="username" style="margin-bottom:4px;margin-top:2px;">
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@if($conversation->user_id != null)
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<a href='{!! url("/user/".$role->id) !!}'>{!! $usernam !!}</a>
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<a href='{!! url("/user/".$role->id) !!}'>{!! str_limit($usernam,30) !!}</a>
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@else
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{!! $usernam !!}
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{!! str_limit($usernam,30) !!}
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@endif
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</span>
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<span class="description" style="margin-bottom:4px;margin-top:4px;"><i class="fa fa-clock-o"></i> {{UTC::usertimezone($conversation->created_at)}}</span>
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@if($conversation->id == $ij->id)
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<a href="{{url('genereate-pdf/'.$conversation->id)}}" class= "pull-right fa fa-newspaper-o" title="generate pdf of this thread"></a>
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@endif
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</div><!-- /.user-block -->
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</h3>
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<div class="timeline-body" style="padding-left:30px;margin-bottom:-20px">
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{!! nl2br($body) !!}
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</div>
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@if($conversation->id == $ij->id)
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@if($conversation->firstContent()=='yes')
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<div class="embed-responsive embed-responsive-16by9">
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<iframe id="loader_frame{{$conversation->id}}" class="embed-responsive-item">Body of html email here</iframe>
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</div>
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<script>
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$('#loader_frame{{$conversation->id}}')[0].contentDocument.body.innerHTML = '{!!$conversation->purify()!!}';
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</script>
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@else
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{!! $body !!}
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@endif
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@if($conversation->id == $ij->id)
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<?php $ticket_form_datas = App\Model\helpdesk\Ticket\Ticket_Form_Data::where('ticket_id', '=', $tickets->id)->get(); ?>
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@if(isset($ticket_form_datas))
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<div class="box-body col-md-9">
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<br/>
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<table class="table table-bordered">
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<tbody>
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@@ -693,9 +730,11 @@ if ($thread->title != "") {
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</tr>
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@endforeach
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</tbody></table>
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@endif
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@endif
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</div>
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@endif
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@endif
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<br/><br/>
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<div class="timeline-footer" style="margin-bottom:-5px">
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@if(!$conversation->is_internal)
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@@ -718,32 +757,25 @@ if ($thread->title != "") {
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<ul class='mailbox-attachments clearfix'>
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<?php
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foreach ($attachments as $attachment) {
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$size = $attachment->size;
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$units = array('B', 'KB', 'MB', 'GB', 'TB', 'PB', 'EB', 'ZB', 'YB');
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$power = $size > 0 ? floor(log($size, 1024)) : 0;
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$value = number_format($size / pow(1024, $power), 2, '.', ',') . ' ' . $units[$power];
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if ($attachment->poster == 'ATTACHMENT') {
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if ($attachment->type == 'jpg' || $attachment->type == 'JPG' || $attachment->type == 'jpeg' || $attachment->type == 'JPEG' || $attachment->type == 'png' || $attachment->type == 'PNG' || $attachment->type == 'gif' || $attachment->type == 'GIF') {
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$image = @imagecreatefromstring($attachment->file);
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if($image == false) {
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$var = '<a style="max-width:200px;height:133px;color:#666;" href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><span class="mailbox-attachment-icon" style="background-color:#fff;">' . strtoupper($attachment->type) . '</span><div class="mailbox-attachment-info"><span ><b style="word-wrap: break-word;">' . $attachment->name . '</b><br/><p>' . $value . '</p></span></div></a>';
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echo '<li style="background-color:#f4f4f4;">' . $var . '</li>';
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} else {
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ob_start();
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imagejpeg($image, null, 80);
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$data = ob_get_contents();
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ob_end_clean();
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$var = '<a href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><img style="max-width:200px;height:133px;" src="data:image/jpg;base64,' . base64_encode($data) . '"/></a>';
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echo '<li style="background-color:#f4f4f4;"><span class="mailbox-attachment-icon has-img">' . $var . '</span><div class="mailbox-attachment-info"><b style="word-wrap: break-word;">' . $attachment->name . '</b><br/><p>' . $value . '</p></div></li>';
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}
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} else {
|
||||
$var = '<a style="max-width:200px;height:133px;color:#666;" href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><span class="mailbox-attachment-icon" style="background-color:#fff;">' . strtoupper($attachment->type) . '</span><div class="mailbox-attachment-info"><span ><b style="word-wrap: break-word;">' . $attachment->name . '</b><br/><p>' . $value . '</p></span></div></a>';
|
||||
echo '<li style="background-color:#f4f4f4;">' . $var . '</li>';
|
||||
}
|
||||
$size = $attachment->size;
|
||||
$units = array('B', 'KB', 'MB', 'GB', 'TB', 'PB', 'EB', 'ZB', 'YB');
|
||||
$power = $size > 0 ? floor(log($size, 1024)) : 0;
|
||||
$value = number_format($size / pow(1024, $power), 2, '.', ',') . ' ' . $units[$power];
|
||||
if ($attachment->poster == 'ATTACHMENT') {
|
||||
if (mime($attachment->type)==true) {
|
||||
$image = @imagecreatefromstring($attachment->file);
|
||||
ob_start();
|
||||
imagejpeg($image, null, 80);
|
||||
$data = ob_get_contents();
|
||||
ob_end_clean();
|
||||
$var = '<a href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><img style="max-width:200px;height:133px;" src="data:image/jpg;base64,' . base64_encode($data) . '"/></a>';
|
||||
echo '<li style="background-color:#f4f4f4;"><span class="mailbox-attachment-icon has-img">' . $var . '</span><div class="mailbox-attachment-info"><b style="word-wrap: break-word;">' . $attachment->name . '</b><br/><p>' . $value . '</p></div></li>';
|
||||
} else {
|
||||
//$var = '<a href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><img style="max-width:200px;height:133px;" src="data:'.$attachment->type.';base64,' . base64_encode($data) . '"/></a>';
|
||||
$var = '<a style="max-width:200px;height:133px;color:#666;" href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><span class="mailbox-attachment-icon" style="background-color:#fff; font-size:18px;">' . strtoupper($attachment->type) . '</span><div class="mailbox-attachment-info"><span ><b style="word-wrap: break-word;">' . $attachment->name . '</b><br/><p>' . $value . '</p></span></div></a>';
|
||||
echo '<li style="background-color:#f4f4f4;">' . $var . '</li>';
|
||||
}
|
||||
|
||||
}
|
||||
}
|
||||
?>
|
||||
</ul>
|
||||
@@ -1022,9 +1054,9 @@ if ($thread->title != "") {
|
||||
<p>{!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}?</p>
|
||||
<select id="asssign" class="form-control" name="assign_to">
|
||||
<?php
|
||||
$assign = App\User::where('role', '!=', 'user')->get();
|
||||
$assign = App\User::where('role', '!=', 'user')->where('active', '=', '1')->get();
|
||||
$count_assign = count($assign);
|
||||
$teams = App\Model\helpdesk\Agent\Teams::all();
|
||||
$teams = App\Model\helpdesk\Agent\Teams::where('status', '=', '1')->get();
|
||||
$count_teams = count($teams);
|
||||
?>
|
||||
<optgroup label="Teams ( {!! $count_teams !!} )">
|
||||
@@ -1068,7 +1100,7 @@ if ($thread->title != "") {
|
||||
</div><!-- /.modal-content -->
|
||||
</div><!-- /.modal-dialog -->
|
||||
</div><!-- /.modal -->
|
||||
|
||||
<?php \Event::fire('show-add-calendar-model', array())?>
|
||||
<!-- add or search user Modal -->
|
||||
<div class="modal fade" id="addccc">
|
||||
<div class="modal-dialog">
|
||||
@@ -1086,6 +1118,7 @@ if ($thread->title != "") {
|
||||
<div class="tab-pane active" id="ahah">
|
||||
<div class="modal-body" id="def">
|
||||
<div class="callout callout-info" id="hide1234" ><i class="icon fa fa-info"> </i> {!! Lang::get('lang.search_existing_users_or_add_new_users') !!}</div>
|
||||
<div id="here"></div>
|
||||
<div id="show7" style="display:none;">
|
||||
<div class="row col-md-12">
|
||||
<div class="col-xs-5">
|
||||
@@ -1097,7 +1130,7 @@ if ($thread->title != "") {
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<div id="here"></div>
|
||||
|
||||
{!! Form::model($tickets->id, ['id'=>'search-user','method' => 'PATCH'] )!!}
|
||||
<script src="//code.jquery.com/ui/1.11.4/jquery-ui.js"></script>
|
||||
<input type="text" class="form-control" name="search" id="tags" placeholder="{!! Lang::get('lang.search_by_email') !!}">
|
||||
@@ -1311,6 +1344,7 @@ if ($thread->title != "") {
|
||||
// $('#cand').wysihtml5();
|
||||
var wysihtml5Editor = $('#reply_content').wysihtml5().data("wysihtml5").editor;
|
||||
$('#select').on('change', function (e) {
|
||||
|
||||
//alert('hello2');
|
||||
var $_token = $('#token').val();
|
||||
var data = $('#select').val();
|
||||
@@ -1324,6 +1358,7 @@ if ($thread->title != "") {
|
||||
dataType : 'json',
|
||||
data : ({data}),
|
||||
success : function(response) {
|
||||
|
||||
// alert(response);
|
||||
wysihtml5Editor.setValue(response, true);
|
||||
console.log(wysihtml5Editor.getValue());
|
||||
@@ -1348,6 +1383,7 @@ if ($thread->title != "") {
|
||||
$("#loader").show();
|
||||
},
|
||||
success: function (response) {
|
||||
|
||||
$("#refresh").load("../thread/{{$tickets->id}} #refresh");
|
||||
$("#refresh").show();
|
||||
$("#loader").hide();
|
||||
@@ -1361,6 +1397,7 @@ if ($thread->title != "") {
|
||||
});
|
||||
});
|
||||
$(document).ready(function () {
|
||||
|
||||
//Initialize Select2 Elements
|
||||
$(".select2").select2();
|
||||
setInterval(function(){
|
||||
@@ -1395,6 +1432,39 @@ if ($thread->title != "") {
|
||||
var message = "{!! Lang::get('lang.your_ticket_have_been_closed') !!}";
|
||||
$("#alert11").show();
|
||||
$('#message-success1').html(message);
|
||||
setTimeout(function() {
|
||||
window.location = document.referrer;
|
||||
}, 500);
|
||||
}
|
||||
})
|
||||
return false;
|
||||
});
|
||||
|
||||
// approval close ticket
|
||||
$('#approval_close').on('click', function(e) {
|
||||
|
||||
$.ajax({
|
||||
type: "GET",
|
||||
url: "../ticket/close/get-approval/{{$tickets->id}}",//route 600
|
||||
beforeSend: function() {
|
||||
$("#hidespin").hide();
|
||||
$("#spin").show();
|
||||
$("#hide2").hide();
|
||||
$("#show2").show();
|
||||
},
|
||||
|
||||
success: function(response) {
|
||||
|
||||
$("#refresh").load("../thread/{{$tickets->id}} #refresh");
|
||||
|
||||
$("#show2").hide();
|
||||
$("#spin").hide();
|
||||
$("#hide2").show();
|
||||
$("#hidespin").show();
|
||||
$("#d1").trigger("click");
|
||||
var message = "successfull approval";
|
||||
$("#alert11").show();
|
||||
$('#message-success1').html(message);
|
||||
setInterval(function(){
|
||||
$("#alert11").hide();
|
||||
setTimeout(function() {
|
||||
@@ -1405,6 +1475,7 @@ if ($thread->title != "") {
|
||||
})
|
||||
return false;
|
||||
});
|
||||
|
||||
// Resolved a ticket
|
||||
$('#resolved').on('click', function(e) {
|
||||
$.ajax({
|
||||
@@ -1509,11 +1580,13 @@ if ($thread->title != "") {
|
||||
// $('#t1').hide();
|
||||
// $('#t2').show();
|
||||
// });
|
||||
|
||||
// comment a ticket
|
||||
// $('#aa').click(function() {
|
||||
// $('#t1').show();
|
||||
// $('#t2').hide();
|
||||
// });
|
||||
|
||||
// Edit a ticket
|
||||
$('#form').on('submit', function() {
|
||||
$.ajax({
|
||||
@@ -1574,6 +1647,7 @@ if ($thread->title != "") {
|
||||
// var message = "Success";
|
||||
// $('#message-success1').html(message);
|
||||
// setInterval(function(){$("#alert11").hide(); },4000);
|
||||
|
||||
var message = "Success!";
|
||||
$("#alert11").show();
|
||||
$('#message-success1').html(message);
|
||||
@@ -1675,6 +1749,19 @@ if ($thread->title != "") {
|
||||
});
|
||||
// Internal Note
|
||||
$('#form2').on('submit', function() {
|
||||
var internal_content = document.getElementById('InternalContent').value;
|
||||
if(internal_content) {
|
||||
$("#internal_content_class").removeClass('has-error');
|
||||
$("#alert23").hide();
|
||||
} else {
|
||||
var message = "<li>{!! Lang::get('lang.internal_content_is_a_required_field') !!}</li>";
|
||||
$("#internal_content_class").addClass('has-error');
|
||||
$("#alert23").show();
|
||||
$('#message-danger2').html(message);
|
||||
$("#show3").hide();
|
||||
$("#t1").show();
|
||||
return false;
|
||||
}
|
||||
$.ajax({
|
||||
type: "POST",
|
||||
url: "../internal/note/{{ $tickets->id }}",
|
||||
@@ -1685,6 +1772,7 @@ if ($thread->title != "") {
|
||||
$("#show5").show();
|
||||
},
|
||||
success: function(response) {
|
||||
|
||||
if (response == 1)
|
||||
{
|
||||
$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
|
||||
@@ -1700,6 +1788,16 @@ if ($thread->title != "") {
|
||||
var div1 = document.getElementById('newtextarea1');
|
||||
div1.innerHTML = div1.innerHTML + '<textarea style="width:98%;height:200px;" name="InternalContent" class="form-control" id="InternalContent"/></textarea>';
|
||||
var wysihtml5Editor = $('textarea').wysihtml5().data("wysihtml5").editor;
|
||||
setInterval(function(){
|
||||
var head= document.getElementsByTagName('head')[0];
|
||||
var script= document.createElement('script');
|
||||
script.type= 'text/javascript';
|
||||
script.src= '{{asset("lb-faveo/js/jquery.rating.pack.js")}}';
|
||||
head.appendChild(script);
|
||||
// $('.rating-cancel').hide();
|
||||
// $(".star-rating-control").attr("disabled", "disabled").off('hover');
|
||||
// $(".star-rating-control").addClass("disabled")
|
||||
}, 4000);
|
||||
} else {
|
||||
// alert('fail');
|
||||
var message = "{!! Lang::get('lang.for_some_reason_your_message_was_not_posted_please_try_again_later') !!}";
|
||||
@@ -1756,10 +1854,10 @@ if ($thread->title != "") {
|
||||
var i = Math.floor(Math.log(bytes) / Math.log(k));
|
||||
return parseFloat((bytes / Math.pow(k, i)).toFixed(dm)) + ' ' + sizes[i];
|
||||
}
|
||||
|
||||
$('#form3').on('submit', function() {
|
||||
var fd = new FormData(document.getElementById("form3"));
|
||||
var reply_content = document.getElementById("reply_content").value;
|
||||
|
||||
var reply_content = document.getElementById('reply_content').value;
|
||||
if(reply_content) {
|
||||
$("#reply_content_class").removeClass('has-error');
|
||||
$("#alert23").hide();
|
||||
@@ -1815,9 +1913,9 @@ if ($thread->title != "") {
|
||||
// $(".star-rating-control").attr("disabled", "disabled").off('hover');
|
||||
// $(".star-rating-control").addClass("disabled")
|
||||
}, 4000);
|
||||
$( "#clear-file" ).trigger( "click" );
|
||||
} else {
|
||||
// alert('fail');
|
||||
// $( "#dismis4" ).trigger( "click" );
|
||||
var message = "{!! Lang::get('lang.for_some_reason_your_reply_was_not_posted_please_try_again_later') !!}";
|
||||
$("#alert23").show();
|
||||
$('#message-danger2').html(message);
|
||||
@@ -1839,6 +1937,7 @@ if ($thread->title != "") {
|
||||
type: "GET",
|
||||
url: "../ticket/surrender/{{ $tickets->id }}",
|
||||
success: function(response) {
|
||||
|
||||
if (response == 1)
|
||||
{
|
||||
// alert('ticket has been un assigned');
|
||||
@@ -1870,8 +1969,9 @@ if ($thread->title != "") {
|
||||
dataType: "html",
|
||||
data: $(this).serialize(),
|
||||
beforeSend: function() {
|
||||
$('#show7').show();
|
||||
$('#hide1234').hide();
|
||||
$('#here').html("");
|
||||
$('#show7').show();
|
||||
$('#hide1234').hide();
|
||||
},
|
||||
success: function(response) {
|
||||
$('#show7').hide();
|
||||
@@ -1884,7 +1984,7 @@ if ($thread->title != "") {
|
||||
// if(link) {
|
||||
// link.click();
|
||||
// }
|
||||
$('#cc-close').trigger('click');
|
||||
// $('#cc-close').trigger('click');
|
||||
}, 500);
|
||||
}
|
||||
})
|
||||
@@ -1951,6 +2051,7 @@ if ($thread->title != "") {
|
||||
type: 'GET',
|
||||
data: $(this).serialize(),
|
||||
success: function(data) {
|
||||
|
||||
$('#select-merge-tickts').html(data);
|
||||
}
|
||||
// return false;
|
||||
@@ -2028,12 +2129,15 @@ if ($thread->title != "") {
|
||||
$("#recepients").load("../thread/{{$tickets->id}} #recepients");
|
||||
};
|
||||
// $('#here2').html(response);
|
||||
|
||||
// $("#surrender22").load("../thread/{{$tickets->id}} #surrender22");
|
||||
}
|
||||
})
|
||||
return false;
|
||||
}
|
||||
|
||||
$(document).ready(function() {
|
||||
|
||||
var Vardata = "";
|
||||
var count = 0;
|
||||
$(".select2").on('select2:select', function(){
|
||||
@@ -2069,6 +2173,7 @@ echo $ticket_data->title;
|
||||
}
|
||||
});
|
||||
}
|
||||
|
||||
}
|
||||
var locktime = '<?php echo $var->collision_avoid; ?>' * 60 * 1000;
|
||||
var ltf = '<?php echo $var->lock_ticket_frequency;?>';
|
||||
@@ -2096,6 +2201,7 @@ echo $ticket_data->title;
|
||||
break;
|
||||
}
|
||||
}
|
||||
|
||||
$(this).data("prevType", e.type);
|
||||
});
|
||||
}
|
||||
@@ -2146,7 +2252,9 @@ echo $ticket_data->title;
|
||||
}
|
||||
})
|
||||
}
|
||||
|
||||
$(function() {
|
||||
|
||||
$('h5').html('<span class="stars">' + parseFloat($('input[name=amount]').val()) + '</span>');
|
||||
$('span.stars').stars();
|
||||
$('h4').html('<span class="stars2">' + parseFloat($('input[name=amt]').val()) + '</span>');
|
||||
@@ -2158,5 +2266,4 @@ echo $ticket_data->title;
|
||||
});
|
||||
}
|
||||
</script>
|
||||
|
||||
@stop
|
||||
Reference in New Issue
Block a user