update 1.0.8.0

Commits for version update

app/Model/MailJob/Condition.php

@@ -0,0 +1,74 @@
+<?php
+
+namespace App\Model\MailJob;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Condition extends Model
+{
+    protected $table = 'conditions';
+    protected $fillable = ['job', 'value'];
+
+    public function getConditionValue($job)
+    {
+        $value = ['condition' => '', 'at' => ''];
+        $condition = $this->where('job', $job)->first();
+        if ($condition) {
+            $condition_value = explode(',', $condition->value);
+            $value = ['condition' => $condition_value, 'at' => ''];
+            if (is_array($condition_value)) {
+                $value = ['condition' => $this->checkArray(0, $condition_value), 'at' => $this->checkArray(1, $condition_value)];
+            }
+        }
+
+        return $value;
+    }
+
+    public function checkArray($key, $array)
+    {
+        $value = '';
+        if (is_array($array)) {
+            if (array_key_exists($key, $array)) {
+                $value = $array[$key];
+            }
+        }
+
+        return $value;
+    }
+
+    public function checkActiveJob()
+    {
+        $result = ['fetching' => '', 'notification' => '', 'work' => '', 'message' => ''];
+        $emails = new \App\Model\helpdesk\Settings\Email();
+        $email = $emails->find(1);
+        if ($email) {
+            if ($email->email_fetching == 1) {
+                $result['fetching'] = true;
+            }
+            if ($email->notification_cron == 1) {
+                $result['notification'] = true;
+            }
+        }
+        $works = new \App\Model\helpdesk\Workflow\WorkflowClose();
+        $work = $works->find(1);
+        //dd($work);
+        if ($work) {
+            if ($work->condition == 1) {
+                $result['work'] = true;
+            }
+        }
+        if (\Schema::hasTable('sms_notify_setting')) {
+            $message = new \App\Plugins\SMS\Model\SmsNotify();
+            $message = $message->select('status')->where('name', '=', 'open_ticket_nofification')->first();
+            if ($message) {
+                if ($message->status) {
+                    $result['message'] = true;
+                } else {
+                    $result['message'] = false;
+                }
+            }
+        }
+
+        return $result;
+    }
+}

app/Model/MailJob/FaveoMail.php

@@ -0,0 +1,11 @@
+<?php
+
+namespace App\Model\MailJob;
+
+use Illuminate\Database\Eloquent\Model;
+
+class FaveoMail extends Model
+{
+    protected $table = 'faveo_mails';
+    protected $fillable = ['drive', 'key', 'value', 'email_id'];
+}

app/Model/MailJob/FaveoQueue.php

@@ -0,0 +1,11 @@
+<?php
+
+namespace App\Model\MailJob;
+
+use Illuminate\Database\Eloquent\Model;
+
+class FaveoQueue extends Model
+{
+    protected $table = 'faveo_queues';
+    protected $fillable = ['key', 'value', 'service_id'];
+}

app/Model/MailJob/MailService.php

@@ -0,0 +1,11 @@
+<?php
+
+namespace App\Model\MailJob;
+
+use Illuminate\Database\Eloquent\Model;
+
+class MailService extends Model
+{
+    protected $table = 'mail_services';
+    protected $fillable = ['name', 'short_name'];
+}

app/Model/MailJob/QueueService.php

@@ -0,0 +1,72 @@
+<?php
+
+namespace App\Model\MailJob;
+
+use Illuminate\Database\Eloquent\Model;
+
+class QueueService extends Model
+{
+    protected $table = 'queue_services';
+    protected $fillable = ['name', 'short_name', 'status'];
+
+    public function extraFieldRelation()
+    {
+        $related = "App\Model\MailJob\FaveoQueue";
+
+        return $this->hasMany($related, 'service_id');
+    }
+
+    public function getExtraField($key)
+    {
+        $value = '';
+        $setting = $this->extraFieldRelation()->where('key', $key)->first();
+        if ($setting) {
+            $value = $setting->value;
+        }
+
+        return $value;
+    }
+
+    public function getName()
+    {
+        $name = $this->attributes['name'];
+        $id = $this->attributes['id'];
+        $html = '<a href='.url('queue/'.$id).'>'.$name.'</a>';
+
+        return $html;
+    }
+
+    public function getStatus()
+    {
+        $status = $this->attributes['status'];
+        $html = "<span style='color:red'>Inactive</span>";
+        if ($status == 1) {
+            $html = "<span style='color:green'>Active</span>";
+        }
+
+        return $html;
+    }
+
+    public function getAction()
+    {
+        $id = $this->attributes['id'];
+        $status = $this->attributes['status'];
+        $html = '<a href='.url('queue/'.$id.'/activate')." class='btn btn-primary'>Activate</a>";
+        if ($status == 1) {
+            $html = "<a href='#' class='btn btn-primary' disabled>Activate</a>";
+        }
+
+        return $html;
+    }
+
+    public function isActivate()
+    {
+        $check = true;
+        $settings = $this->extraFieldRelation()->get();
+        if ($settings->count() == 0) {
+            $check = false;
+        }
+
+        return $check;
+    }
+}

app/Model/helpdesk/Agent/Assign_team_agent.php

@@ -7,5 +7,5 @@ use App\BaseModel;
 class Assign_team_agent extends BaseModel
 {
     protected $table = 'team_assign_agent';
-    protected $fillable = ['id', 'team_id', 'agent_id'];
+    protected $fillable = ['id', 'team_id', 'agent_id', 'updated_at', 'created_at'];
 }

app/Model/helpdesk/Agent_panel/Organization.php

@@ -12,4 +12,27 @@ class Organization extends BaseModel
 
     /* Define the fillable fields */
     protected $fillable = ['id', 'name', 'phone', 'website', 'address', 'head', 'internal_notes'];
+
+    public function userRelation()
+    {
+        $related = "App\Model\helpdesk\Agent_panel\User_org";
+
+        return $this->hasMany($related, 'org_id');
+    }
+
+    public function getUserIds()
+    {
+        $user_relations = $this->userRelation()->lists('user_id')->toArray();
+
+        return $user_relations;
+    }
+
+    public function users()
+    {
+        $user = new \App\User();
+        $user_ids = $this->getUserIds();
+        $users = $user->whereIn('id', $user_ids);
+
+        return $users;
+    }
 }

app/Model/helpdesk/Agent_panel/User_org.php

@@ -12,4 +12,13 @@ class User_org extends BaseModel
 
     /* define fillable fields */
     protected $fillable = ['id', 'org_id', 'user_id'];
+
+    public function setOrgIdAttribute($value)
+    {
+        if ($value == '') {
+            $this->attributes['org_id'] = null;
+        } else {
+            $this->attributes['org_id'] = $value;
+        }
+    }
 }

app/Model/helpdesk/Email/Emails.php

@@ -14,4 +14,62 @@ class Emails extends BaseModel
         'fetching_status', 'move_to_folder', 'delete_email', 'do_nothing',
         'sending_status', 'authentication', 'header_spoofing', 'imap_config',
     ];
+
+    public function getCurrentDrive()
+    {
+        $drive = $this->attributes['sending_protocol'];
+        $mailServices = new \App\Model\MailJob\MailService();
+        $id = '';
+        $mailService = $mailServices->where('short_name', $drive)->first();
+        if ($mailService) {
+            $id = $mailService->id;
+        }
+
+        return $id;
+    }
+
+    public function getExtraField($key)
+    {
+        $value = '';
+        $id = $this->attributes['id'];
+        $services = new \App\Model\MailJob\FaveoMail();
+        $service = $services->where('email_id', $id)->where('key', $key)->first();
+        if ($service) {
+            $value = $service->value;
+        }
+
+        return $value;
+    }
+
+    public function extraFieldRelation()
+    {
+        $related = "App\Model\MailJob\FaveoMail";
+
+        return $this->hasMany($related, 'email_id');
+    }
+
+    public function deleteExtraFields()
+    {
+        $fields = $this->extraFieldRelation()->get();
+        if ($fields->count() > 0) {
+            foreach ($fields as $field) {
+                $field->delete();
+            }
+        }
+    }
+
+    public function getPasswordAttribute($value)
+    {
+        if ($value) {
+            return \Crypt::decrypt($value);
+        }
+
+        return $value;
+    }
+
+    public function delete()
+    {
+        $this->deleteExtraFields();
+        parent::delete();
+    }
 }

app/Model/helpdesk/Form/FieldValue.php

@@ -7,5 +7,16 @@ use Illuminate\Database\Eloquent\Model;
 class FieldValue extends Model
 {
     protected $table = 'field_values';
-    protected $fillable = ['field_id', 'parent_id', 'field_key', 'field_value'];
+    protected $fillable = ['field_id', 'child_id', 'field_key', 'field_value'];
+
+    public function childId()
+    {
+        $childid = '';
+        $child = $this->attributes['child_id'];
+        if ($child) {
+            $childid = $this->attributes['child_id'];
+        }
+
+        return $childid;
+    }
 }

app/Model/helpdesk/Form/Fields.php

@@ -29,6 +29,39 @@ class Fields extends BaseModel
         return $value;
     }
 
+    public function valuesAsString()
+    {
+        $string = '';
+        $values = $this->values()->lists('field_value')->toArray();
+        if (count($values) > 0) {
+            $string = implode(',', $values);
+        }
+
+        return $string;
+    }
+
+    public function requiredFieldForCheck()
+    {
+        $check = false;
+        $required = $this->attributes['required'];
+        if ($required === '1') {
+            $check = true;
+        }
+
+        return $check;
+    }
+
+    public function nonRequiredFieldForCheck()
+    {
+        $check = false;
+        $required = $this->attributes['required'];
+        if ($required !== '1') {
+            $check = true;
+        }
+
+        return $check;
+    }
+
     public function deleteValues()
     {
         $values = $this->values()->get();
@@ -41,6 +74,7 @@ class Fields extends BaseModel
 
     public function delete()
     {
+        $this->deleteValues();
         parent::delete();
     }
 }

app/Model/helpdesk/Settings/Approval.php

@@ -0,0 +1,16 @@
+<?php
+
+namespace App\Model\helpdesk\Settings;
+
+use App\BaseModel;
+
+class Approval extends BaseModel
+{
+    /* Using Ticket table  */
+
+    protected $table = 'approval';
+    /* Set fillable fields in table */
+    protected $fillable = [
+        'id', 'name', 'status', 'created_at', 'updated_at',
+    ];
+}

app/Model/helpdesk/Settings/CommonSettings.php

@@ -8,6 +8,6 @@ class CommonSettings extends BaseModel
 {
     protected $table = 'common_settings';
     protected $fillable = [
-        'optional', 'key', 'value', 'created_at', 'updated_at',
+        'status', 'option_name', 'option_value', 'optional_field', 'created_at', 'updated_at',
     ];
 }

app/Model/helpdesk/Settings/Followup.php

@@ -0,0 +1,17 @@
+<?php
+
+namespace App\Model\helpdesk\Settings;
+
+use App\BaseModel;
+
+class Followup extends BaseModel
+{
+    /* Using auto_response table  */
+
+    protected $table = 'followup';
+    /* Set fillable fields in table */
+    protected $fillable = [
+
+        'id', 'name', 'status', 'condition', 'created_at', 'updated_at',
+    ];
+}

app/Model/helpdesk/Settings/SocialMedia.php

@@ -0,0 +1,61 @@
+<?php
+
+namespace App\Model\helpdesk\Settings;
+
+use Illuminate\Database\Eloquent\Model;
+
+class SocialMedia extends Model
+{
+    protected $table = 'social_media';
+    protected $fillable = [
+        'provider',
+        'key',
+        'value',
+    ];
+
+    public function getvalueByKey($provider, $key = '', $login = true)
+    {
+        $social = '';
+        if ($key == 'redirect' && $login == true) {
+            $social = url('social/login/'.$provider);
+        }
+        if ($key !== '' && $key !== 'redirect') {
+            $social = $this->where('provider', $provider)->where('key', $key)->first();
+        } elseif ($key !== 'redirect') {
+            $social = $this->where('provider', $provider)->lists('value', 'key')->toArray();
+        }
+        if (is_object($social)) {
+            $social = $social->value;
+        }
+
+        return $social;
+    }
+
+    public function checkActive($provider)
+    {
+        $check = '';
+        $social = $this->where('provider', $provider)->where('key', 'status')->first();
+        if ($social) {
+            $value = $social->value;
+            if ($value === '1') {
+                $check = true;
+            }
+        }
+
+        return $check;
+    }
+
+    public function checkInactive($provider)
+    {
+        $check = '';
+        $social = $this->where('provider', $provider)->where('key', 'status')->first();
+        if ($social) {
+            $value = $social->value;
+            if ($value === '0') {
+                $check = true;
+            }
+        }
+
+        return $check;
+    }
+}

app/Model/helpdesk/Ticket/Ticket_Priority.php

@@ -6,9 +6,10 @@ use App\BaseModel;
 
 class Ticket_Priority extends BaseModel
 {
+    protected $primaryKey = 'priority_id';
     public $timestamps = false;
     protected $table = 'ticket_priority';
     protected $fillable = [
-        'priority_id', 'priority', 'priority_desc', 'priority_color', 'priority_urgency', 'ispublic',
+        'priority_id', 'priority', 'status', 'user_priority_status', 'priority_desc', 'priority_color', 'priority_urgency', 'ispublic', 'created_at', 'updated_at',
     ];
 }

app/Model/helpdesk/Ticket/Ticket_Thread.php

@@ -3,6 +3,7 @@
 namespace App\Model\helpdesk\Ticket;
 
 //use App\BaseModel;
+use File;
 use Illuminate\Database\Eloquent\Model;
 
 class Ticket_Thread extends Model
@@ -27,8 +28,117 @@ class Ticket_Thread extends Model
 //        $this->attributes['title'] = str_replace('"', "'", $value);
 //    }
 
-     public function getTitleAttribute($value)
-     {
-         return str_replace('"', "'", $value);
-     }
+    public function getTitleAttribute($value)
+    {
+        return str_replace('"', "'", $value);
+    }
+
+    public function thread($content)
+    {
+        //         $porufi = $this->purify($content);
+//         dd($content,$porufi);
+        //return $content;
+        return $this->purify($content);
+    }
+
+    public function purifyOld($value)
+    {
+        require_once base_path('vendor'.DIRECTORY_SEPARATOR.'htmlpurifier'.DIRECTORY_SEPARATOR.'library'.DIRECTORY_SEPARATOR.'HTMLPurifier.auto.php');
+        $path = base_path('vendor'.DIRECTORY_SEPARATOR.'htmlpurifier'.DIRECTORY_SEPARATOR.'library'.DIRECTORY_SEPARATOR.'HTMLPurifier'.DIRECTORY_SEPARATOR.'DefinitionCache'.DIRECTORY_SEPARATOR.'Serializer');
+        if (!File::exists($path)) {
+            File::makeDirectory($path, $mode = 0777, true, true);
+        }
+        $config = \HTMLPurifier_Config::createDefault();
+        $config->set('HTML.Trusted', true);
+        $config->set('Filter.YouTube', true);
+
+        $purifier = new \HTMLPurifier($config);
+        if ($value != strip_tags($value)) {
+            $value = $purifier->purify($value);
+        }
+
+        return $value;
+    }
+
+    public function purify()
+    {
+        $value = $this->attributes['body'];
+        $str = str_replace("'", '"', $value);
+        $html = preg_replace('#<script(.*?)>(.*?)</script>#is', '', $str);
+        $string = trim(preg_replace('/\s+/', ' ', $html));
+        $content = $this->inlineAttachment($string);
+
+        return $content;
+    }
+
+    public function setTitleAttribute($value)
+    {
+        if ($value == '') {
+            $this->attributes['title'] = 'No available';
+        } else {
+            $this->attributes['title'] = $value;
+        }
+    }
+
+    public function removeScript($html)
+    {
+        $doc = new \DOMDocument();
+
+        // load the HTML string we want to strip
+        $doc->loadHTML($html);
+
+        // get all the script tags
+        $script_tags = $doc->getElementsByTagName('script');
+
+        $length = $script_tags->length;
+
+        // for each tag, remove it from the DOM
+        for ($i = 0; $i < $length; $i++) {
+            $script_tags->item($i)->parentNode->removeChild($script_tags->item($i));
+        }
+
+        // get the HTML string back
+        $no_script_html_string = $doc->saveHTML();
+
+        return $no_script_html_string;
+    }
+
+    public function firstContent()
+    {
+        $poster = $this->attributes['poster'];
+        if ($poster == 'client') {
+            return 'yes';
+        }
+
+        return 'no';
+    }
+
+    public function inlineAttachment($body)
+    {
+        if ($this->attach()->where('poster', 'INLINE')->get()->count() > 0) {
+            $search = $this->attach()->where('poster', 'INLINE')->lists('name')->toArray();
+            foreach ($this->attach()->where('poster', 'INLINE')->get() as $key => $attach) {
+                $replace[$key] = "data:$attach->type;base64,".base64_encode($attach->file);
+            }
+            $body = str_replace($search, $replace, $body);
+        }
+
+        return $body;
+    }
+
+    public function getSubject()
+    {
+        $subject = $this->attributes['title'];
+        $array = imap_mime_header_decode($subject);
+        $title = '';
+        if (is_array($array) && count($array) > 0) {
+            foreach ($array as $text) {
+                $title .= $text->text;
+            }
+
+            return wordwrap($title, 70, "<br>\n");
+        }
+
+        return wordwrap($subject, 70, "<br>\n");
+    }
 }

app/Model/helpdesk/Ticket/Ticket_source.php

@@ -9,6 +9,6 @@ class Ticket_source extends BaseModel
     public $timestamps = false;
     protected $table = 'ticket_source';
     protected $fillable = [
-        'name', 'value',
+        'name', 'value', 'css_class',
     ];
 }

app/Model/helpdesk/Ticket/Tickets.php

@@ -28,6 +28,34 @@ class Tickets extends BaseModel
         return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_Form_Data', 'ticket_id');
     }
 
+    public function extraFields()
+    {
+        $id = $this->attributes['id'];
+        $ticket_form_datas = \App\Model\helpdesk\Ticket\Ticket_Form_Data::where('ticket_id', '=', $id)->get();
+
+        return $ticket_form_datas;
+    }
+
+    public function source()
+    {
+        $source_id = $this->attributes['source'];
+        $sources = new Ticket_source();
+        $source = $sources->find($source_id);
+
+        return $source;
+    }
+
+    public function sourceCss()
+    {
+        $css = 'fa fa-comment';
+        $source = $this->source();
+        if ($source) {
+            $css = $source->css_class;
+        }
+
+        return $css;
+    }
+
     public function delete()
     {
         $this->thread()->delete();

app/Model/helpdesk/Utility/Otp.php

@@ -0,0 +1,11 @@
+<?php
+
+namespace App\Model\helpdesk\Utility;
+
+use App\BaseModel;
+
+class Otp extends BaseModel
+{
+    protected $table = 'user_verification';
+    protected $fillable = ['id', 'user_id', 'otp', 'temp_mobile', 'updated_at', 'created_at'];
+}