update 1.0.8.0

Commits for version update

app/Http/Controllers/Client/helpdesk/ClientTicketController.php

@@ -68,7 +68,6 @@ class ClientTicketController extends Controller
 
         $fromaddress = $user_cred->email;
         $fromname = $user_cred->user_name;
-        $to = '';
         $phone = '';
         $phonecode = '';
         $mobile_number = '';
@@ -85,9 +84,7 @@ class ClientTicketController extends Controller
         $ticket_status = null;
         $auto_response = 0;
 
-        $inline_attachment = null;
-
-        $this->TicketWorkflowController->workflow($fromaddress, $fromname, $to, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $team_assign, $ticket_status, $form_data, $auto_response, $inline_attachment);
+        $this->TicketWorkflowController->workflow($fromaddress, $fromname, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $team_assign, $ticket_status, $form_data, $auto_response);
 
         return \Redirect::back()->with('success1', Lang::get('lang.successfully_replied'));
     }

app/Http/Controllers/Client/helpdesk/FormController.php

@@ -4,7 +4,6 @@ namespace App\Http\Controllers\Client\helpdesk;
 
 // controllers
 use App\Http\Controllers\Agent\helpdesk\TicketWorkflowController;
-use App\Http\Controllers\Common\FileuploadController;
 use App\Http\Controllers\Controller;
 // requests
 use App\Http\Requests\helpdesk\ClientRequest;
@@ -12,9 +11,11 @@ use App\Model\helpdesk\Agent\Department;
 // models
 use App\Model\helpdesk\Form\Fields;
 use App\Model\helpdesk\Manage\Help_topic;
+use App\Model\helpdesk\Settings\CommonSettings;
 use App\Model\helpdesk\Settings\System;
 use App\Model\helpdesk\Settings\Ticket;
 use App\Model\helpdesk\Ticket\Ticket_attachments;
+use App\Model\helpdesk\Ticket\Ticket_Priority;
 use App\Model\helpdesk\Ticket\Ticket_source;
 use App\Model\helpdesk\Ticket\Ticket_Thread;
 use App\Model\helpdesk\Ticket\Tickets;
@@ -61,6 +62,11 @@ class FormController extends Controller
         if (\Config::get('database.install') == '%0%') {
             return \Redirect::route('licence');
         }
+        $settings = CommonSettings::select('status')->where('option_name', '=', 'send_otp')->first();
+        $email_mandatory = CommonSettings::select('status')->where('option_name', '=', 'email_mandatory')->first();
+        if (!\Auth::check() && ($settings->status == 1 || $settings->status == '1')) {
+            return redirect('auth/login')->with(['login_require' => 'Please login to your account for submitting a ticket', 'referer' => 'form']);
+        }
         $location = GeoIP::getLocation();
         $phonecode = $code->where('iso', '=', $location['isoCode'])->first();
         if (System::first()->status == 1) {
@@ -71,12 +77,8 @@ class FormController extends Controller
             } else {
                 $phonecode = '';
             }
-            $fileupload = new FileuploadController();
-            $fileupload = $fileupload->file_upload_max_size();
-            $max_size_in_bytes = $fileupload[0];
-            $max_size_in_actual = $fileupload[1];
 
-            return view('themes.default1.client.helpdesk.form', compact('topics', 'codes', 'max_size_in_bytes', 'max_size_in_actual'))->with('phonecode', $phonecode);
+            return view('themes.default1.client.helpdesk.form', compact('topics', 'codes', 'email_mandatory'))->with('phonecode', $phonecode);
         } else {
             return \Redirect::route('home');
         }
@@ -112,7 +114,7 @@ class FormController extends Controller
                         $vals = explode(',', $type2);
                         echo '<br/><label>'.ucfirst($form_data->label).'</label><br/>';
                         foreach ($vals as $val) {
-                            echo '<input type="'.$form_data->type.'" name="'.$form_data->name.'"> '.$val.'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
+                            echo '<input type="'.$form_data->type.'" name="'.$form_data->name.'"> '.$form_data->value.'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
                         }
                         echo '<br/>';
                     } elseif ($form_data->type == 'textarea') {
@@ -144,16 +146,26 @@ class FormController extends Controller
      */
     public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source, Ticket_attachments $ta, CountryCode $code)
     {
-        $form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token');
-
+        $form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token', 'mobile', 'Code');
         $name = $request->input('Name');
         $phone = $request->input('Phone');
-        $email = $request->input('Email');
-        $to = '';
+        if ($request->input('Email')) {
+            if ($request->input('Email')) {
+                $email = $request->input('Email');
+            } else {
+                $email = null;
+            }
+        } else {
+            $email = null;
+        }
         $subject = $request->input('Subject');
         $details = $request->input('Details');
         $phonecode = $request->input('Code');
-        $mobile_number = $request->input('Mobile');
+        if ($request->input('mobile')) {
+            $mobile_number = $request->input('mobile');
+        } else {
+            $mobile_number = null;
+        }
         $status = $ticket_settings->first()->status;
         $helptopic = $request->input('helptopic');
         $helpTopicObj = Help_topic::where('id', '=', $helptopic);
@@ -164,7 +176,15 @@ class FormController extends Controller
             $department = Help_topic::where('id', '=', $defaultHelpTopicID)->value('department');
         }
         $sla = $ticket_settings->first()->sla;
-        $priority = $ticket_settings->first()->priority;
+
+         // $priority = $ticket_settings->first()->priority;
+         $default_priority = Ticket_Priority::where('is_default', '=', 1)->first();
+        $user_priority = CommonSettings::where('id', '=', 6)->first();
+        if ($user_priority->status == 0) {
+            $priority = $default_priority->priority_id;
+        } else {
+            $priority = $request->input('priority');
+        }
         $source = $ticket_source->where('name', '=', 'web')->first()->id;
         $attachments = $request->file('attachment');
         $collaborator = null;
@@ -195,14 +215,8 @@ class FormController extends Controller
                 }
             }
         }
-        // this param is used for inline attachments via email
-        if (empty($attachments)) {
-            $inline_attachment = $attachments;
-        } else {
-            $inline_attachment = null;
-        }
-        $result = $this->TicketWorkflowController->workflow($email, $name, $to, $subject, $details, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $department, $assignto, $team_assign, $status, $form_extras, $auto_response, $inline_attachment);
-
+        $result = $this->TicketWorkflowController->workflow($email, $name, $subject, $details, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $department, $assignto, $team_assign, $status, $form_extras, $auto_response);
+        // dd($result);
         if ($result[1] == 1) {
             $ticketId = Tickets::where('ticket_number', '=', $result[0])->first();
             $thread = Ticket_Thread::where('ticket_id', '=', $ticketId->id)->first();
@@ -220,6 +234,8 @@ class FormController extends Controller
             }
             // dd($result);
             return Redirect::back()->with('success', Lang::get('lang.Ticket-has-been-created-successfully-your-ticket-number-is').' '.$result[0].'. '.Lang::get('lang.Please-save-this-for-future-reference'));
+        } else {
+            return Redirect::back()->withInput($request->except('password'))->with('fails', Lang::get('lang.failed-to-create-user-tcket-as-mobile-has-been-taken'));
         }
 //        dd($result);
     }
@@ -245,7 +261,6 @@ class FormController extends Controller
 
                 $fromaddress = $user_cred->email;
                 $fromname = $user_cred->user_name;
-                $to = '';
                 $phone = '';
                 $phonecode = '';
                 $mobile_number = '';
@@ -262,7 +277,7 @@ class FormController extends Controller
                 $ticket_status = null;
                 $auto_response = 0;
 
-                $this->TicketWorkflowController->workflow($fromaddress, $to, $fromname, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $team_assign, $ticket_status, $form_data, $auto_response);
+                $this->TicketWorkflowController->workflow($fromaddress, $fromname, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $team_assign, $ticket_status, $form_data, $auto_response);
 
                 return \Redirect::back()->with('success1', Lang::get('lang.successfully_replied'));
             } else {

app/Http/Controllers/Client/helpdesk/GuestController.php

@@ -6,26 +6,31 @@ namespace App\Http\Controllers\Client\helpdesk;
 use App\Http\Controllers\Common\PhpMailController;
 use App\Http\Controllers\Controller;
 // requests
+use App\Http\Requests\helpdesk\OtpVerifyRequest;
 use App\Http\Requests\helpdesk\ProfilePassword;
 use App\Http\Requests\helpdesk\ProfileRequest;
 use App\Http\Requests\helpdesk\TicketRequest;
-use App\Model\helpdesk\Manage\Help_topic;
 // models
+use App\Model\helpdesk\Manage\Help_topic;
 use App\Model\helpdesk\Settings\CommonSettings;
 use App\Model\helpdesk\Settings\Company;
 use App\Model\helpdesk\Settings\System;
 use App\Model\helpdesk\Ticket\Ticket_Thread;
 use App\Model\helpdesk\Ticket\Tickets;
 use App\Model\helpdesk\Utility\CountryCode;
+use App\Model\helpdesk\Utility\Otp;
 use App\User;
 use Auth;
 // classes
+use DateTime;
+use DB;
 use Exception;
 use GeoIP;
 use Hash;
 use Illuminate\Http\Request;
 use Input;
 use Lang;
+use Socialite;
 
 /**
  * GuestController.
@@ -47,19 +52,23 @@ class GuestController extends Controller
         $this->middleware('auth');
     }
 
-     /**
-      * Get profile.
-      *
-      * @return type Response
-      */
-     public function getProfile(CountryCode $code)
-     {
-         $user = Auth::user();
-         $location = GeoIP::getLocation();
-         $phonecode = $code->where('iso', '=', $location['isoCode'])->first();
+    /**
+     * Get profile.
+     *
+     * @return type Response
+     */
+    public function getProfile(CountryCode $code)
+    {
+        $user = Auth::user();
+        $location = GeoIP::getLocation();
+        $phonecode = $code->where('iso', '=', $location['isoCode'])->first();
+        $settings = CommonSettings::select('status')->where('option_name', '=', 'send_otp')->first();
+        $status = $settings->status;
 
-         return view('themes.default1.client.helpdesk.profile', compact('user'))->with('phonecode', $phonecode->phonecode);
-     }
+        return view('themes.default1.client.helpdesk.profile', compact('user'))
+                        ->with(['phonecode' => $phonecode->phonecode,
+                            'verify'        => $status, ]);
+    }
 
     /**
      * Save profile data.
@@ -95,18 +104,29 @@ class GuestController extends Controller
             $user->profile_pic = $fileName;
         } else {
             if ($request->get('country_code') == '' && ($request->get('phone_number') != '' || $request->get('mobile') != '')) {
-                return redirect()->back()->with(['fails1'       => Lang::get('lang.country-code-required-error'),
-                                                 'country_code' => 1, ])->withInput();
+                return redirect()->back()->with(['fails1' => Lang::get('lang.country-code-required-error'),
+                            'country_code'                => 1, ])->withInput();
             } else {
                 $code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
                 if (!count($code)) {
-                    return redirect()->back()->with(['fails1'           => Lang::get('lang.incorrect-country-code-error'),
-                                                         'country_code' => 1, ])->withInput();
+                    return redirect()->back()->with(['fails1' => Lang::get('lang.incorrect-country-code-error'),
+                                'country_code'                => 1, ])->withInput();
                 } else {
                     $user->country_code = $request->input('country_code');
                 }
             }
-            $user->fill($request->except('profile_pic', 'gender'))->save();
+            if ($request->get('mobile')) {
+                $mobile = $request->get('mobile');
+            } else {
+                $mobile = null;
+            }
+            $check = $this->checkMobile($mobile);
+            if ($check == true) {
+                return redirect()->back()->with(['fails1' => Lang::get('lang.mobile-has-been-taken'), 'country_code' => 1])->withInput();
+            }
+            $user->fill($request->except('profile_pic', 'gender', 'mobile'));
+            $user->mobile = $mobile;
+            $user->save();
 
             return redirect()->back()->with('success1', Lang::get('lang.profile_updated_sucessfully'));
         }
@@ -115,6 +135,27 @@ class GuestController extends Controller
         }
     }
 
+    /**
+     *@category fucntion to check if mobile number is unqique or not
+     *
+     *@param string $mobile
+     *
+     *@return bool true(if mobile exists in users table)/false (if mobile does not exist in user table)
+     */
+    public function checkMobile($mobile)
+    {
+        if ($mobile) {
+            $check = User::where('mobile', '=', $mobile)
+                ->where('id', '<>', \Auth::user()->id)
+                ->first();
+            if (count($check) > 0) {
+                return true;
+            }
+        }
+
+        return false;
+    }
+
     /**
      * Get Ticket page.
      *
@@ -319,7 +360,6 @@ class GuestController extends Controller
      */
     public function get_ticket_email($id, CommonSettings $common_settings)
     {
-        $id1 = \Crypt::decrypt($id);
         $common_setting = $common_settings->select('status')
                 ->where('option_name', '=', 'user_set_ticket_status')
                 ->first();
@@ -355,4 +395,172 @@ class GuestController extends Controller
 
         return $company;
     }
+
+    public function resendOTP(OtpVerifyRequest $request)
+    {
+        if (\Schema::hasTable('sms')) {
+            $sms = DB::table('sms')->get();
+            if (count($sms) > 0) {
+                \Event::fire(new \App\Events\LoginEvent($request));
+
+                return 1;
+            }
+        } else {
+            return 'Plugin has not been setup successfully.';
+        }
+    }
+
+    public function verifyOTP()
+    {
+        // dd(Input::all());
+        // $user = User::select('id', 'mobile', 'user_name')->where('email', '=', $request->input('email'))->first();
+        $otp = Otp::select('otp', 'updated_at')->where('user_id', '=', Input::get('u_id'))
+                                ->first();
+        if ($otp != null) {
+            $otp_length = strlen(Input::get('otp'));
+            if (($otp_length == 6 && !preg_match('/[a-z]/i', Input::get('otp')))) {
+                $otp2 = Hash::make(Input::get('otp'));
+                $date1 = date_format($otp->updated_at, 'Y-m-d h:i:sa');
+                $date2 = date('Y-m-d h:i:sa');
+                $time1 = new DateTime($date2);
+                $time2 = new DateTime($date1);
+                $interval = $time1->diff($time2);
+                if ($interval->i > 10 || $interval->h > 0) {
+                    $message = Lang::get('lang.otp-expired');
+
+                    return $message;
+                } else {
+                    if (Hash::check(Input::get('otp'), $otp->otp)) {
+                        Otp::where('user_id', '=', Input::get('u_id'))
+                            ->update(['otp' => '']);
+                        // User::where('id', '=', $user->id)
+                        //     ->update(['active' => 1]);
+                        // $this->openTicketAfterVerification($user->id);
+                        return 1;
+                    } else {
+                        $message = Lang::get('lang.otp-not-matched');
+
+                        return $message;
+                    }
+                }
+            } else {
+                $message = Lang::get('lang.otp-invalid');
+
+                return $message;
+            }
+        } else {
+            $message = Lang::get('lang.otp-not-matched');
+
+            return $message;
+        }
+    }
+
+    public function sync()
+    {
+        try {
+            $provider = $this->getProvider();
+            $this->changeRedirect();
+            $users = Socialite::driver($provider)->user();
+            $this->forgetSession();
+            $user['provider'] = $provider;
+            $user['social_id'] = $users->id;
+            $user['name'] = $users->name;
+            $user['email'] = $users->email;
+            $user['username'] = $users->nickname;
+            $user['avatar'] = $users->avatar;
+
+            return redirect('client-profile')->with('success', 'Additional informations fetched');
+        } catch (Exception $ex) {
+            dd($ex);
+
+            return redirect('client-profile')->with('fails', $ex->getMessage());
+        }
+    }
+
+    public function getProvider()
+    {
+        $provider = \Session::get('provider');
+
+        return $provider;
+    }
+
+    public function changeRedirect()
+    {
+        $provider = \Session::get('provider');
+        $url = \Session::get($provider.'redirect');
+        \Config::set("services.$provider.redirect", $url);
+    }
+
+    public function forgetSession()
+    {
+        $provider = $this->getProvider();
+        \Session::forget('provider');
+        \Session::forget($provider.'redirect');
+    }
+
+    public function checkArray($key, $array)
+    {
+        $value = '';
+        if (array_key_exists($key, $array)) {
+            $value = $array[$key];
+        }
+
+        return $value;
+    }
+
+    public function updateUser($user = [])
+    {
+        $userid = \Auth::user()->id;
+        $useremail = \Auth::user()->email;
+        $email = $this->checkArray('email', $user); //$user['email'];
+        if ($email !== '' && $email !== $useremail) {
+            throw new Exception('Sorry! your current email and '.ucfirst($user['provider']).' email is different so system can not sync');
+        }
+        $this->update($userid, $user);
+    }
+
+    public function update($userid, $user, $provider)
+    {
+        $email = $this->checkArray('email', $user);
+        $this->deleteUser($userid, $user, $provider);
+        $this->insertAdditional($userid, $provider, $user);
+        $this->changeEmail($email);
+    }
+
+    public function deleteUser($userid, $user, $provider)
+    {
+        $info = new \App\UserAdditionalInfo();
+        $infos = $info->where('owner', $userid)->where('service', $provider)->get();
+        if ($infos->count() > 0 && count($user) > 0) {
+            foreach ($infos as $key => $detail) {
+                //if ($user[$key] !== $detail->$key) {
+                $detail->delete();
+                //}
+            }
+        }
+    }
+
+    public function insertAdditional($id, $provider, $user = [])
+    {
+        $info = new \App\UserAdditionalInfo();
+        if (count($user) > 0) {
+            foreach ($user as $key => $value) {
+                $info->create([
+                    'owner'   => $id,
+                    'service' => $provider,
+                    'key'     => $key,
+                    'value'   => $value,
+                ]);
+            }
+        }
+    }
+
+    public function changeEmail($email)
+    {
+        $user = \Auth::user();
+        if ($user && $email && !$user->email) {
+            $user->email = $email;
+            $user->save();
+        }
+    }
 }

app/Http/Controllers/Client/helpdesk/UnAuthController.php

@@ -9,6 +9,7 @@ use App\Http\Controllers\Controller;
 use App\Model\helpdesk\Email\Emails;
 // models
 use App\Model\helpdesk\Settings\CommonSettings;
+use App\Model\helpdesk\Settings\Followup;
 use App\Model\helpdesk\Ticket\Ticket_Status;
 use App\Model\helpdesk\Ticket\Ticket_Thread;
 use App\Model\helpdesk\Ticket\Tickets;
@@ -316,4 +317,101 @@ class UnAuthController extends Controller
         } else {
         }
     }
+
+    /**
+     *@category function to change system's language
+     *
+     *@param string $lang //desired language's iso code
+     *
+     *@return response
+     */
+    public static function changeLanguage($lang)
+    {
+        //if(Cache::has('language'))
+        //{
+        //  return Cache::get('language');
+        //} else return 'false';
+        // Cache::put('language',$)
+        $path = base_path('resources/lang');  // Path to check available language packages
+        if (array_key_exists($lang, \Config::get('languages')) && in_array($lang, scandir($path))) {
+            // dd(array_key_exists($lang, Config::get('languages')));
+            // app()->setLocale($lang);
+
+            \Cache::forever('language', $lang);
+            // dd(Cache::get('language'));
+            // dd()
+        } else {
+            return false;
+        }
+
+        return true;
+    }
+
+    // Follow up tickets
+       public function followup()
+       {
+           $followup = Followup::whereId('1')->first();
+           $condition = $followup->condition;
+         // dd($condition);
+
+        switch ($condition) {
+            case 'everyMinute':
+              $followup_set = ' + 1 minute';
+                break;
+            case 'everyFiveMinutes':
+               $followup_set = ' + 5 minute';
+                break;
+            case 'everyTenMinutes':
+               $followup_set = ' + 10 minute';
+                break;
+            case 'everyThirtyMinutes':
+               $followup_set = ' + 30 minute';
+                break;
+            case 'hourly':
+               $followup_set = ' + 1 hours';
+                break;
+            case 'daily':
+               $followup_set = ' + 1 day';
+                break;
+            case 'weekly':
+               $followup_set = ' + 7 day';
+                break;
+            case 'monthly':
+               $followup_set = ' + 30 day';
+                break;
+            case 'yearly':
+               $followup_set = ' + 365 day';
+                break;
+        }
+
+           if ($followup->status = 1) {
+               $tickets = Tickets::where('id', '>=', 1)->where('status', '!=', 5)->get();
+        // dd( $tickets);
+         // $tickets=Tickets::where('id', '>=', 1)->where('status', '!=', 5)->pluck('id');
+        // dd( $tickets);
+         // $id=1;
+        foreach ($tickets as $ticket) {
+            // $id=1;
+            // $id++;
+        // $ticket=Tickets::where('status', '!=', 5)->get();
+
+        // dd($ticket);
+            // if($ticket != null){
+                // dd('here');
+            $ck = date('Y-m-d H:i:s', strtotime($ticket->updated_at.$followup_set));
+            // dd($ck);
+            $current_time = date('Y-m-d H:i:s');
+            if ($current_time > $ck) {
+                $ticket->follow_up = 1;
+                $ticket->save();
+             //  Tickets::where('id', '=',$id)
+             // ->update(['follow_up' => 1]);
+
+            // }
+            }
+        //       if($id=2)
+        // {dd($ticket);}
+        }
+           }
+       }
 }