update v1.0.3.3

app/Model/helpdesk/Agent/Agents.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Agent;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Agents extends Model
+{
+	protected $table = 'agents';
+	protected $fillable = [	
+							'user_name','first_name','last_name','email','phone','mobile','agent_sign', 
+							'account_type','account_status','assign_group','primary_dpt','agent_tzone',
+							'daylight_save','limit_access','directory_listing','vocation_mode','assign_team'
+							];	
+}

app/Model/helpdesk/Agent/Assign_team_agent.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Agent;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Assign_team_agent extends Model {
+
+	protected $table = 'team_assign_agent';
+
+	protected $fillable = ['id','team_id','agent_id'];
+
+}

app/Model/helpdesk/Agent/Department.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Agent;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Department extends Model
+{
+	protected $table = 'department';
+	protected $fillable = [	
+							'name', 'type', 'sla', 'manager', 'ticket_assignment', 'outgoing_email',
+							'template_set', 'auto_ticket_response', 'auto_message_response', 
+							'auto_response_email', 'recipient', 'group_access', 'department_sign'
+						];	
+}

app/Model/helpdesk/Agent/Group_assign_department.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Agent;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Group_assign_department extends Model {
+
+	protected $table = 'group_assign_department';
+
+	protected $fillable = ['group_id','id','department_id'];
+
+}

app/Model/helpdesk/Agent/Groups.php

@@ -0,0 +1,15 @@
+<?php namespace App\Model\helpdesk\Agent;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Groups extends Model
+{
+	protected $table = 'groups';
+	protected $fillable = 	[
+								'name', 'group_status', 'can_create_ticket', 'can_edit_ticket', 
+								'can_post_ticket', 'can_close_ticket', 'can_assign_ticket', 
+								'can_trasfer_ticket', 'can_delete_ticket', 'can_ban_email', 
+								'can_manage_canned', 'can_manage_faq', 'can_view_agent_stats',
+							 	'department_access', 'admin_notes'
+							];
+}

app/Model/helpdesk/Agent/Teams.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Agent;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Teams extends Model
+{
+	protected $table = 'teams';
+	protected $fillable = 	[
+								'name', 'status', 'team_lead', 'assign_alert', 'admin_notes'
+							];
+}							

app/Model/helpdesk/Agent_panel/Canned.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Agent_panel;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Canned extends Model {
+
+	/* define the table name */
+	protected $table = 'canned_response';
+
+	/* Define the fillable fields */
+	protected $fillable = ['user_id','title','message','created_at','updated_at'];
+
+}

app/Model/helpdesk/Agent_panel/Organization.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Agent_panel;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Organization extends Model {
+
+	/* define the table name */
+	protected $table = 'organization';
+
+	/* Define the fillable fields */
+	protected $fillable = ['id','name','phone','website','address','head','internal_notes'];
+
+}

app/Model/helpdesk/Agent_panel/User_org.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Agent_panel;
+
+use Illuminate\Database\Eloquent\Model;
+
+class User_org extends Model {
+
+	/* define table name  */
+	protected $table = 'user_assign_organization';
+
+	/* define fillable fields */
+	protected $fillable = ['id','org_id','user_id'];
+
+}

app/Model/helpdesk/Agent_panel/User_org_head.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Agent_panel;
+
+use Illuminate\Database\Eloquent\Model;
+
+class User_org_head extends Model {
+
+	/* define table name  */
+	protected $table = 'user_org_head';
+
+	/* define fillable fields */
+	protected $fillable = ['id','org_id','user_id','updated_at','created_at'];
+
+}

app/Model/helpdesk/Email/Banlist.php

@@ -0,0 +1,12 @@
+<?php namespace App\Model\helpdesk\Email;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Banlist extends Model {
+
+	protected $table = 'banlist';
+	protected $fillable = [
+		'id', 'ban_status', 'email_address', 'internal_notes',
+	];
+
+}

app/Model/helpdesk/Email/Emails.php

@@ -0,0 +1,15 @@
+<?php namespace App\Model\helpdesk\Email;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Emails extends Model
+{
+	protected $table = 'emails';
+	protected $fillable = 	[
+								'email_address', 'email_name', 'department', 'priority', 'help_topic',
+								'user_name', 'password', 'fetching_host', 'fetching_port', 'mailbox_protocol',
+								'folder', 'sending_host', 'sending_port', 'internal_notes', 'auto_response',
+								'fetching_status', 'move_to_folder', 'delete_email', 'do_nothing',
+								'sending_status', 'authentication', 'header_spoofing','imap_config'
+							];
+}

app/Model/helpdesk/Email/Smtp.php

@@ -0,0 +1,10 @@
+<?php namespace App\Model\helpdesk\Email;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Smtp extends Model
+{
+	public $timestamps = false;
+	protected $table = 'send_mail';
+	protected $fillable = 	['driver','port','host','encryption','name','email','password'];
+}

app/Model/helpdesk/Email/Template.php

@@ -0,0 +1,12 @@
+<?php namespace App\Model\helpdesk\Email;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Template extends Model {
+
+	protected $table = 'template';
+	protected $fillable = [
+					'id','name','status','template_set_to_clone','language','internal_note'
+	];
+
+}

app/Model/helpdesk/Form/Fields.php

@@ -0,0 +1,15 @@
+<?php namespace App\Model\helpdesk\Form;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Fields extends Model {
+
+	protected $table = 'fields';
+
+	/**
+	 * The attributes that are mass assignable.
+	 *
+	 * @var array
+	 */
+	protected $fillable = ['forms_id','label','name', 'type', 'value','required'];
+}

app/Model/helpdesk/Form/Form_details.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Form;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Form_details extends Model {
+
+	public $timestamps = false;
+
+	protected $table = 'form_details';
+
+	protected $fillable = ['id', 'label', 'type'];
+
+}

app/Model/helpdesk/Form/Form_name.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Form;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Form_name extends Model {
+
+	public $timestamps = false;
+
+	protected $table = 'form_name';
+
+	protected $fillable = ['id', 'name', 'status', 'no_of_fields'];
+
+}

app/Model/helpdesk/Form/Form_value.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Form;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Form_value extends Model {
+
+	public $timestamps = false;
+
+	protected $table = 'form_value';
+
+	protected $fillable = ['id', 'values'];
+
+}

app/Model/helpdesk/Form/Forms.php

@@ -0,0 +1,17 @@
+<?php namespace App\Model\helpdesk\Form;
+
+
+use Illuminate\Database\Eloquent\Model;
+
+class Forms extends Model {
+
+	protected $table = 'forms';
+
+	/**
+	 * The attributes that are mass assignable.
+	 *
+	 * @var array
+	 */
+	protected $fillable = ['formname'];
+
+}

app/Model/helpdesk/Guest/Guest_note.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Guest;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Guest_note extends Model {
+
+	public $timestamps = false;
+
+	protected $table = 'guest_note';
+
+	protected $fillable = ['id', 'heading', 'content'];
+
+}

app/Model/helpdesk/Manage/Forms.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Manage;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Forms extends Model {
+
+	protected $table = 'forms';
+/*
+	this is a custom Forms created by user himself
+*/
+	protected $fillable = ['id','title','instruction','label','type','visibility','variable','internal_notes'];
+
+}

app/Model/helpdesk/Manage/Help_topic.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Manage;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Help_topic extends Model
+{
+	protected $table = 'help_topic';
+	protected $fillable = 	[
+								'id','topic', 'parent_topic', 'custom_form', 'department', 'ticket_status', 'priority',
+								'sla_plan', 'thank_page', 'ticket_num_format', 'internal_notes', 'status', 'type','auto_assign',
+								'auto_response'
+							];
+}							

app/Model/helpdesk/Manage/Sla_plan.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Manage;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Sla_plan extends Model
+{
+	protected $table = 'sla_plan';
+	protected $fillable = 	[
+								'name', 'grace_period', 'admin_note', 'status', 'transient', 'ticket_overdue'
+							];
+}							

app/Model/helpdesk/Settings/Access.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Settings;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Access extends Model
+{
+	protected $table = 'access';
+	protected $fillable = [
+							'password_expire', 'reg_method','user_session', 
+							'agent_session','reset_ticket_expire', 'password_reset', 
+							'bind_agent_ip', 'reg_require', 'quick_access'
+							];
+}

app/Model/helpdesk/Settings/Alert.php

@@ -0,0 +1,22 @@
+<?php namespace App\Model\helpdesk\Settings;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Alert extends Model {
+
+	/* Using alert_notice table  */
+	protected $table = 'alert_notice';
+	/* Set fillable fields in table */
+	protected $fillable = [
+
+'id','ticket_status','ticket_admin_email','ticket_department_manager',
+'ticket_organization_accmanager','message_status','message_last_responder','message_assigned_agent',
+'message_department_manager','message_organization_accmanager','internal_status','internal_last_responder',
+'internal_assigned_agent','internal_department_manager','assignment_status','assignment_assigned_agent',
+'assignment_team_leader','assignment_team_member','transfer_status','transfer_assigned_agent','transfer_department_manager',
+'transfer_department_member','overdue_status','overdue_assigned_agent','overdue_department_manager',
+'overdue_department_member','system_error','sql_error','excessive_failure'
+
+						];
+
+}

app/Model/helpdesk/Settings/Company.php

@@ -0,0 +1,12 @@
+<?php namespace App\Model\helpdesk\Settings;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Company extends Model
+{
+	protected $table = 'company';
+	protected $fillable = 	[	
+								'company_name', 'website', 'phone', 'address', 'landing_page', 'offline_page', 
+								'thank_page', 'logo','use_logo'
+							];
+}

app/Model/helpdesk/Settings/Email.php

@@ -0,0 +1,16 @@
+<?php namespace App\Model\helpdesk\Settings;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Email extends Model {
+
+	/* Using Email table  */
+	protected $table = 'email';
+	/* Set fillable fields in table */
+	protected $fillable = [
+			'id','template','sys_email','alert_email','admin_email','mta','email_fetching','strip',
+			'separator','all_emails','email_collaborator','attachment'
+
+		];
+
+}

app/Model/helpdesk/Settings/Responder.php

@@ -0,0 +1,16 @@
+<?php namespace App\Model\helpdesk\Settings;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Responder extends Model {
+
+	/* Using auto_response table  */
+	protected $table = 'auto_response';
+	/* Set fillable fields in table */
+	protected $fillable = [
+
+					'id','new_ticket','agent_new_ticket','submitter','participants','overlimit'
+
+			];
+
+}

app/Model/helpdesk/Settings/System.php

@@ -0,0 +1,15 @@
+<?php namespace App\Model\helpdesk\Settings;
+
+use Illuminate\Database\Eloquent\Model;
+
+class System extends Model {
+
+	/* Using System Table */
+	protected $table = 'system';
+	protected $fillable = [
+
+							'id','status','url','name','department','page_size','log_level','purge_log','name_format',
+							'time_farmat','date_format','date_time_format','day_date_time','time_zone','content'
+	];
+
+}

app/Model/helpdesk/Settings/Ticket.php

@@ -0,0 +1,14 @@
+<?php namespace App\Model\helpdesk\Settings;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Ticket extends Model {
+
+	/* Using Ticket table  */
+	protected $table = 'ticket_settings';
+	/* Set fillable fields in table */
+	protected $fillable = [
+		'id','num_format','num_sequence','priority','sla','help_topic','max_open_ticket','collision_avoid',
+		'captcha','status','claim_response','assigned_ticket','answered_ticket','agent_mask','html','client_update','max_file_size'
+	];
+}

app/Model/helpdesk/Theme/Footer.php

@@ -0,0 +1,9 @@
+<?php namespace App\Model\helpdesk\Theme;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Footer extends Model {
+
+	protected $table = 'footer';
+	protected $fillable = ['title', 'footer'];
+}

app/Model/helpdesk/Theme/Footer2.php

@@ -0,0 +1,9 @@
+<?php namespace App\Model\helpdesk\Theme;
+use Illuminate\Database\Eloquent\Model;
+
+class Footer2 extends Model {
+
+	protected $table = 'footer2';
+	protected $fillable = ['title', 'footer'];
+
+}

app/Model/helpdesk/Theme/Footer3.php

@@ -0,0 +1,10 @@
+<?php namespace App\Model\helpdesk\Theme;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Footer3 extends Model {
+
+	protected $table = 'footer3';
+	protected $fillable = ['title', 'footer'];
+
+}

app/Model/helpdesk/Theme/Footer4.php

@@ -0,0 +1,10 @@
+<?php namespace App\Model\helpdesk\Theme;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Footer4 extends Model {
+
+	protected $table = 'footer4';
+	protected $fillable = ['title', 'footer'];
+
+}

app/Model/helpdesk/Ticket/Ticket_Collaborator.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Ticket;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Ticket_Collaborator extends Model
+{
+	protected $table = 'ticket_collaborator';
+	protected $fillable = [
+							'id','isactive','ticket_id','user_id','role','updated_at','created_at'
+							];
+}

app/Model/helpdesk/Ticket/Ticket_Form_Data.php

@@ -0,0 +1,9 @@
+<?php namespace App\Model\helpdesk\Ticket;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Ticket_Form_Data extends Model
+{
+	protected $table = 'ticket_form_data';
+	protected $fillable = ['id','ticket_id','title','content','created_at','updated_at'];
+}

app/Model/helpdesk/Ticket/Ticket_Priority.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Ticket;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Ticket_Priority extends Model {
+	public $timestamps = false;
+	protected $table = 'ticket_priority';
+	protected $fillable = [
+		'priority_id', 'priority', 'priority_desc', 'priority_color', 'priority_urgency', 'ispublic',
+	];
+}

app/Model/helpdesk/Ticket/Ticket_Status.php

@@ -0,0 +1,12 @@
+<?php namespace App\Model\helpdesk\Ticket;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Ticket_Status extends Model
+{
+	protected $table = 'ticket_status';
+	protected $fillable = [
+							'id','name','state','message','mode','flag','sort','properties'
+							];
+}
+

app/Model/helpdesk/Ticket/Ticket_Thread.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Ticket;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Ticket_Thread extends Model
+{
+	protected $table = 'ticket_thread';
+	protected $fillable = [
+							'id','pid','ticket_id','staff_id','user_id','thread_type','poster','source','is_internal','title','body','format','ip_address','created_at','updated_at'
+							];
+}

app/Model/helpdesk/Ticket/Ticket_attachments.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Ticket;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Ticket_attachments extends Model
+{
+	protected $table = 'ticket_attachment';
+	protected $fillable = [
+							'id','thread_id','name','size','type','file','data','poster','updated_at','created_at'
+							];
+}

app/Model/helpdesk/Ticket/Ticket_source.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Ticket;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Ticket_source extends Model {
+	public $timestamps = false;
+	protected $table = 'ticket_source';
+	protected $fillable = [
+		'name','value',
+	];
+}

app/Model/helpdesk/Ticket/Tickets.php

@@ -0,0 +1,11 @@
+<?php namespace App\Model\helpdesk\Ticket;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Tickets extends Model
+{
+	protected $table = 'tickets';
+	protected $fillable = [
+							'id','ticket_number','num_sequence','user_id','priority_id','sla','help_topic_id','max_open_ticket','collision_avoid','captcha','status','lock_by','lock_at','claim_response','assigned_ticket','answered_ticket','agent_mask','html','client_update','max_file_size','remember_token','reopened_at','duedate','closed_at','last_message_at','last_response_at','created_at','updated_at'
+							];
+}

app/Model/helpdesk/Utility/Date_format.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class date_format extends Model {
+
+	public $timestamps = false;
+
+	protected $table = 'date_format';
+
+	protected $fillable = ['id', 'format'];
+
+}

app/Model/helpdesk/Utility/Date_time_format.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class date_time_format extends Model {
+
+	public $timestamps = false;
+
+	protected $table = 'date_time_format';
+
+	protected $fillable = ['id', 'format'];
+
+}

app/Model/helpdesk/Utility/Email.php

@@ -0,0 +1,16 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Email extends Model {
+
+	/* Using Email table  */
+	protected $table = 'email';
+	/* Set fillable fields in table */
+	protected $fillable = [
+			'id','template','sys_email','alert_email','admin_email','mta','email_fetching','strip',
+			'separator','all_emails','email_collaborator','attachment'
+
+		];
+
+}

app/Model/helpdesk/Utility/Form_type.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Form_type extends Model {
+
+	protected $table = 'form_type';
+
+	protected $fillable = [
+			'id','type'
+	]; 
+
+}

app/Model/helpdesk/Utility/Form_visibility.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Form_visibility extends Model {
+
+	protected $table = 'form_visibility';
+
+	protected $fillable = [
+             'id','visibility'
+	  ];
+
+}

app/Model/helpdesk/Utility/Languages.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Languages extends Model {
+
+	public $timestamps = false;
+	
+	protected $table = 'languages';
+
+	protected $fillable = ['name', 'locale'];
+
+}

app/Model/helpdesk/Utility/Logs.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Logs extends Model {
+
+	public $timestamps = false;
+
+	protected $table = 'logs';
+
+	protected $fillable = ['id', 'level'];
+
+}

app/Model/helpdesk/Utility/MailboxProtocol.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class MailboxProtocol extends Model {
+
+	public $timestamps = false;
+
+	protected $table = 'mailbox_protocol';
+
+	protected $fillable = ['id', 'name'];
+
+}

app/Model/helpdesk/Utility/Priority.php

@@ -0,0 +1,15 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Priority extends Model {
+
+	
+	public $timestamps = false;
+
+	protected $table = 'priority';
+	protected $fillable = [
+				'id', 'name'
+	];
+
+}

app/Model/helpdesk/Utility/Ticket_thread.php

@@ -0,0 +1,12 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Ticket_thread extends Model {
+
+	protected $table = 'ticket_thread';
+	protected $fillable = [
+				'id', 'ticket_id', 'ticket_subject', 'ticket_message', 'time', 'poster', 'created_at', 'updated_at'
+	];
+
+}

app/Model/helpdesk/Utility/Time_format.php

@@ -0,0 +1,13 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Time_format extends Model {
+
+	public $timestamps = false;
+
+	protected $table = 'time_format';
+
+	protected $fillable = ['id', 'format'];
+
+}

app/Model/helpdesk/Utility/Timezones.php

@@ -0,0 +1,10 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Timezones extends Model {
+
+	public $timestamps = false;
+	protected $table = 'timezone';
+	protected $fillable = ['name', 'location'];
+}

app/Model/helpdesk/Utility/Version_Check.php

@@ -0,0 +1,12 @@
+<?php namespace App\Model\helpdesk\Utility;
+
+use Illuminate\Database\Eloquent\Model;
+
+
+class Version_Check extends Model {
+
+	protected $table = 'version_check';
+
+	protected $fillable = ['current_version','new_version','updated_at','created_at'];
+
+}