update v1.0.3.3

app/Http/Controllers/Agent/DashboardController.php

@@ -0,0 +1,92 @@
+<?php namespace App\Http\Controllers\Agent\helpdesk;
+// controllers
+use App\Http\Controllers\Controller;
+// models
+use App\Model\helpdesk\Settings\Company;
+use App\Model\helpdesk\Ticket\Ticket_Collaborator;
+use App\Model\helpdesk\Email\Emails;
+use App\User;
+// classes
+use DB;
+use View;
+use Auth;
+
+/**
+ * DashboardController
+ *
+ * @package   	Controllers
+ * @subpackage  Controller
+ * @author      Ladybird <info@ladybirdweb.com>
+ */
+class DashboardController extends Controller {
+
+	/**
+	 * Create a new controller instance.
+	 * constructor to check
+	 * 1. authentication
+	 * 2. user roles
+	 * 3. roles must be agent
+	 * @return void
+	 */
+	public function __construct() {
+		$this->middleware('auth');
+		$this->middleware('role.agent');
+	}
+
+	/**
+	 * Show the form for creating a new resource.
+	 * @return type Response
+	 */
+	public function index() {
+		try {
+			if(Auth::user()->role == "user"){
+				return \Redirect::route('home');		
+			}
+			return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+    /**
+     * ChartData
+     * @return type
+     */
+    public function ChartData()
+    {
+    	      $date2 = strtotime(Date('Y-m-d'));
+	      $date3 = Date('Y-m-d');
+    	  $format = 'Y-m-d';
+      	$date1  = strtotime(Date($format,strtotime('-1 month'. $date3)));
+      
+      $return = "";
+      $last = "";
+      for ( $i = $date1; $i <= $date2; $i = $i + 86400 ) {
+          $thisDate = date( 'Y-m-d', $i ); 
+      
+          $created = \DB::table('tickets')->select('created_at')->where('created_at','LIKE','%'.$thisDate.'%')->count();
+          $closed = \DB::table('tickets')->select('closed_at')->where('closed_at','LIKE','%'.$thisDate.'%')->count();
+          $reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at','LIKE','%'.$thisDate.'%')->count();
+          
+          $value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
+          $array = array_map('htmlentities',$value);
+          $json = html_entity_decode(json_encode($array));
+          $return .= $json.',';
+      }
+      $last = rtrim($return,',');
+
+      return '['.$last.']';
+
+
+
+        // $ticketlist = DB::table('tickets')
+        //     ->select(DB::raw('MONTH(updated_at) as month'),DB::raw('SUM(CASE WHEN status = 3 THEN 1 ELSE 0 END) as closed'),DB::raw('SUM(CASE WHEN status = 2 THEN 1 ELSE 0 END) as reopened'),DB::raw('SUM(CASE WHEN status = 1 THEN 1 ELSE 0 END) as open'),
+        //         DB::raw('count(*) as totaltickets'))
+        //     ->groupBy('month')
+        //     ->orderBy('month', 'asc')
+        //     ->get();
+     
+        // return $ticketlist;
+    }
+
+}

app/Http/Controllers/Agent/dashboard.blade.php

@@ -0,0 +1,234 @@
+@extends('themes.default1.agent.layout.agent')
+
+@section('Dashboard')
+class="active"
+@stop
+
+@section('dashboard-bar')
+active
+@stop
+
+@section('dashboard')
+class="active"
+@stop
+
+@section('content')
+  
+      <div class="box box-info">
+                            
+                <?php 
+          
+          // $tickets = App\Model\Ticket\Tickets::where('created_at','>=',date('Y-m-d'))->get();
+
+          // echo count($tickets);
+
+          ?>
+                <div class="box-header with-border">
+                    <h3 class="box-title">{!! Lang::get('lang.line_chart') !!}</h3>
+                    <div class="box-tools pull-right">
+                      <button class="btn btn-box-tool" data-widget="collapse"><i class="fa fa-minus"></i></button>
+                      <button class="btn btn-box-tool" data-widget="remove"><i class="fa fa-times"></i></button>
+                    </div>
+                </div>
+                <div class="box-body">
+                    <div class="chart" >
+                            <div id="legendDiv"></div>
+                            <canvas class="chart-data" id="tickets-graph" width="1000" height="400"></canvas>   
+                    </div>
+                </div><!-- /.box-body -->
+            </div><!-- /.box -->
+            <hr/>
+            <div class="box">
+                <div class="box-header">
+                             <h1>{!! Lang::get('lang.statistics') !!}</h1>
+            
+                </div>
+                <div class="box-body">
+           <table class="table table-hover" style="overflow:hidden;">
+             
+                    <tr>
+                <th>{!! Lang::get('lang.department') !!}</th>
+                <th>{!! Lang::get('lang.opened') !!}</th>
+                <th>{!! Lang::get('lang.resolved') !!}</th>
+                <th>{!! Lang::get('lang.closed') !!}</th>
+                <th>{!! Lang::get('lang.deleted') !!}</th>
+                </tr>
+
+<?php $departments = App\Model\helpdesk\Agent\Department::all(); ?>
+@foreach($departments as $department)
+<?php
+$open = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$department->id)->where('status','=',1)->count(); 
+$resolve = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$department->id)->where('status','=',2)->count(); 
+$close = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$department->id)->where('status','=',3)->count(); 
+$delete = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$department->id)->where('status','=',5)->count(); 
+
+?>
+
+                <tr>
+                   
+                    <td>{!! $department->name !!}</td>
+                    <td>{!! $open !!}</td>
+                    <td>{!! $resolve !!}</td>
+                    <td>{!! $close !!}</td>
+                    <td>{!! $delete !!}</td>
+                   
+                </tr>
+                @endforeach 
+                </table>
+            </div>
+                </div>
+   
+   <script src="{{asset("lb-faveo/plugins/chartjs/Chart.min.js")}}" type="text/javascript"></script>
+         <script type="text/javascript">
+    $(function(){
+    $.getJSON("agen", function (result) {
+
+    var labels = [],data=[],data2=[],data3=[],data4=[];
+    for (var i = 0; i < result.length; i++) {
+
+$var12 = result[i].month;
+if($var12 == 1){
+   $var13 = "January";
+} 
+if($var12 == 2){
+   $var13 = "Febuary";
+} 
+if($var12 == 3){
+   $var13 = "March";
+} 
+if($var12 == 4){
+   $var13 = "April";
+} 
+if($var12 == 5){
+   $var13 = "May";
+} 
+if($var12 == 6){
+   $var13 = "June";
+} 
+if($var12 == 7){
+   $var13 = "July";
+} 
+if($var12 == 8){
+   $var13 = "August";
+} 
+if($var12 == 9){
+   $var13 = "September";
+} 
+if($var12 == 10){
+   $var13 = "October";
+} 
+if($var12 == 11){
+   $var13 = "November";
+} 
+if($var12 == 12){
+   $var13 = "December";
+}
+        labels.push($var13);
+        data.push(result[i].totaltickets);
+        data2.push(result[i].closed);
+data3.push(result[i].reopened);
+data4.push(result[i].open);
+    }
+
+    var buyerData = {
+      labels : labels,
+      datasets : [
+        {
+          label : "Total Tickets" , 
+          fillColor : "rgba(240, 127, 110, 0.3)",
+          strokeColor : "#f56954",
+          pointColor : "#A62121",
+          pointStrokeColor : "#E60073",
+          data : data
+          
+        }
+,
+{
+          label : "Open Tickets" , 
+          fillColor : "rgba(255, 102, 204, 0.4)",
+          strokeColor : "#f56954",
+          pointColor : "#FF66CC",
+          pointStrokeColor : "#fff",
+pointHighlightFill : "#FF4DC3",
+                pointHighlightStroke : "rgba(151,187,205,1)",
+          data : data4
+          
+        }
+,
+              {
+              label : "Closed Tickets",
+                fillColor : "rgba(151,187,205,0.2)",
+              strokeColor : "rgba(151,187,205,1)",
+               pointColor : "rgba(151,187,205,1)",
+                pointStrokeColor : "#0000CC",
+                pointHighlightFill : "#0000E6",
+                pointHighlightStroke : "rgba(151,187,205,1)",
+               data : data2
+            }
+,
+{
+              label : "Reopened Tickets",
+                fillColor : "rgba(102,255,51,0.2)",
+              strokeColor : "rgba(151,187,205,1)",
+               pointColor : "rgba(46,184,0,1)",
+                pointStrokeColor : "#fff",
+                pointHighlightFill : "#fff",
+                pointHighlightStroke : "rgba(151,187,205,1)",
+               data : data3
+            }
+      ]
+    };
+
+     var myLineChart = new Chart(document.getElementById("tickets-graph").getContext("2d")).Line(buyerData, {
+          showScale: true,
+          //Boolean - Whether grid lines are shown across the chart
+          scaleShowGridLines: false,
+          //String - Colour of the grid lines
+          scaleGridLineColor: "rgba(0,0,0,.05)",
+          //Number - Width of the grid lines
+          scaleGridLineWidth: 1,
+          //Boolean - Whether to show horizontal lines (except X axis)
+          scaleShowHorizontalLines: true,
+          //Boolean - Whether to show vertical lines (except Y axis)
+          scaleShowVerticalLines: true,
+          //Boolean - Whether the line is curved between points
+          bezierCurve: false,
+          //Number - Tension of the bezier curve between points
+          bezierCurveTension: 0.3,
+          //Boolean - Whether to show a dot for each point
+          pointDot: true,
+          //Number - Radius of each point dot in pixels
+          pointDotRadius: 4,
+          //Number - Pixel width of point dot stroke
+          pointDotStrokeWidth: 1,
+          //Number - amount extra to add to the radius to cater for hit detection outside the drawn point
+          pointHitDetectionRadius: 20,
+          //Boolean - Whether to show a stroke for datasets
+          datasetStroke: true,
+          //Number - Pixel width of dataset stroke
+          datasetStrokeWidth: 1,
+          //Boolean - Whether to fill the dataset with a color
+          datasetFill: true,
+          //String - A legend template
+          //Boolean - whether to maintain the starting aspect ratio or not when responsive, if set to false, will take up entire container
+          maintainAspectRatio: false,
+          //Boolean - whether to make the chart responsive to window resizing
+          responsive: true,
+      legendTemplate : '<ul style="list-style-type: square;">'
+                  +'<% for (var i=0; i<datasets.length; i++) { %>'
+                    +'<li style="color: <%=datasets[i].pointColor%>;">'
+                    +'<span style=\"background-color:<%=datasets[i].pointColor%>\"></span>'
+                    +'<% if (datasets[i].label) { %><%= datasets[i].label %><% } %>'
+                  +'</li>'
+                +'<% } %>'
+              +'</ul>'
+    });
+    
+    document.getElementById("legendDiv").innerHTML = myLineChart.generateLegend();
+  });
+
+});
+
+</script>
+
+@stop

app/Http/Controllers/Agent/helpdesk/CannedController.php

@@ -0,0 +1,131 @@
+<?php namespace App\Http\Controllers\Agent\helpdesk;
+// controllers
+use App\Http\Controllers\Controller;
+// requests
+use App\Http\Requests\helpdesk\CannedRequest;
+use App\Http\Requests\helpdesk\CannedUpdateRequest;
+// model
+use App\Model\helpdesk\Agent_panel\Canned;
+use App\User;
+
+/**
+ * UserController
+ *
+ * @package   Controllers
+ * @subpackage  Controller
+ * @author      Ladybird <info@ladybirdweb.com>
+ */
+class CannedController extends Controller {
+
+	/**
+	 * Create a new controller instance.
+	 * constructor to check
+	 * 1. authentication
+	 * 2. user roles
+	 * 3. roles must be agent
+	 *
+	 * @return void
+	 */
+	public function __construct() {
+		$this->middleware('auth');
+		$this->middleware('role.agent');
+		// $this->middleware('roles');
+	}
+
+	/**
+	 * Display a listing of the resource.
+	 * @param type User $user
+	 * @return type Response
+	 */
+	public function index() {
+		return view('themes.default1.agent.helpdesk.canned.index');
+	}
+
+	/**
+	 * Show the form for creating a new resource.
+	 * @return type Response
+	 */
+	public function create() {
+		return view('themes.default1.agent.helpdesk.canned.create');
+	}
+
+	/**
+	 * Store a newly created resource in storage.
+	 * @param type User $user
+	 * @param type Sys_userRequest $request
+	 * @return type Response
+	 */
+	public function store(CannedRequest $request, Canned $canned) {
+		$canned->user_id = \Auth::user()->id;
+		$canned->title = $request->input('title');
+		$canned->message = $request->input('message');
+		$canned->save();
+		return redirect()->route('canned.list')->with('success','Added Successfully');
+	}
+
+	/**
+	 * Show the form for editing the specified resource.
+	 * @param type int $id
+	 * @param type User $user
+	 * @return type Response
+	 */
+	public function edit($id, Canned $canned) {
+		$canned = $canned->where('user_id', '=', \Auth::user()->id)->where('id','=',$id)->first();
+		return view('themes.default1.agent.helpdesk.canned.edit',compact('canned'));
+	}
+
+	/**
+	 * Update the specified resource in storage.
+	 * @param type int $id
+	 * @param type User $user
+	 * @param type Sys_userUpdate $request
+	 * @return type Response
+	 */
+	public function update($id, CannedUpdateRequest $request, Canned $canned) {
+
+		$canned = $canned->where('id','=',$id)->where('user_id', '=', \Auth::user()->id)->first();
+		$canned->user_id = \Auth::user()->id;
+		$canned->title = $request->input('title');
+		$canned->message = $request->input('message');
+		$canned->save();
+
+		return redirect()->route('canned.list')->with('success','Updated Successfully');
+	}
+
+	/**
+	 * Remove the specified resource from storage.
+	 * @param type int $id
+	 * @param type User $user
+	 * @return type Response
+	 */
+	public function destroy($id, Canned $canned) {
+		/* select the field where id = $id(request Id) */
+			$canned = $canned->whereId($id)->first();
+			/* delete the selected field */
+			/* Check whether function success or not */
+			if ($canned->delete() == true) {
+				/* redirect to Index page with Success Message */
+				return redirect()->route('canned.list')->with('success', 'User  Deleted Successfully');
+			} else {
+				/* redirect to Index page with Fails Message */
+				return redirect()->route('canned.list')->with('fails', 'User  can not Delete');
+			}
+		return view('themes.default1.agent.helpdesk.canned.destroy');
+	}
+
+	/**
+	 * get canned
+	 * @param type $id 
+	 * @return type json
+	 */
+	public function get_canned($id) {
+		if($id != "zzz") {
+			$canned = Canned::where('id','=',$id)->where('user_id','=',\Auth::user()->id)->first();
+			$msg = $canned->message;	
+		} else {
+			$msg = "";	
+		}
+		return \Response::json($msg);
+	}
+
+}

app/Http/Controllers/Agent/helpdesk/DashboardController.php

@@ -0,0 +1,90 @@
+<?php namespace App\Http\Controllers\Agent\helpdesk;
+// controllers
+use App\Http\Controllers\Controller;
+// models
+use App\Model\helpdesk\Settings\Company;
+use App\Model\helpdesk\Ticket\Ticket_Collaborator;
+use App\Model\helpdesk\Email\Emails;
+use App\User;
+// classes
+use DB;
+use View;
+use Auth;
+
+/**
+ * DashboardController
+ *
+ * @package   	Controllers
+ * @subpackage  Controller
+ * @author      Ladybird <info@ladybirdweb.com>
+ */
+class DashboardController extends Controller {
+
+	/**
+	 * Create a new controller instance.
+	 * constructor to check
+	 * 1. authentication
+	 * 2. user roles
+	 * 3. roles must be agent
+	 * @return void
+	 */
+	public function __construct() {
+		$this->middleware('auth');
+		$this->middleware('role.agent');
+	}
+
+	/**
+	 * Show the form for creating a new resource.
+	 * @return type Response
+	 */
+	public function index() {
+		try {
+			if(Auth::user()->role == "user"){
+				return \Redirect::route('home');		
+			}
+			return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+    /**
+     * ChartData
+     * @return type
+     */
+    public function ChartData()
+    {
+    	    	      $date2 = strtotime(Date('Y-m-d'));
+	      $date3 = Date('Y-m-d');
+    	  $format = 'Y-m-d';
+      	$date1  = strtotime(Date($format,strtotime('-1 month'. $date3)));
+      
+      $return = "";
+      $last = "";
+      for ( $i = $date1; $i <= $date2; $i = $i + 86400 ) {
+          $thisDate = date( 'Y-m-d', $i ); 
+      
+          $created = \DB::table('tickets')->select('created_at')->where('created_at','LIKE','%'.$thisDate.'%')->count();
+          $closed = \DB::table('tickets')->select('closed_at')->where('closed_at','LIKE','%'.$thisDate.'%')->count();
+          $reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at','LIKE','%'.$thisDate.'%')->count();
+          
+          $value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
+          $array = array_map('htmlentities',$value);
+          $json = html_entity_decode(json_encode($array));
+          $return .= $json.',';
+      }
+      $last = rtrim($return,',');
+
+      return '['.$last.']';
+      
+        // $ticketlist = DB::table('tickets')
+        //     ->select(DB::raw('MONTH(updated_at) as month'),DB::raw('SUM(CASE WHEN status = 3 THEN 1 ELSE 0 END) as closed'),DB::raw('SUM(CASE WHEN status = 2 THEN 1 ELSE 0 END) as reopened'),DB::raw('SUM(CASE WHEN status = 1 THEN 1 ELSE 0 END) as open'),DB::raw('SUM(CASE WHEN status = 5 THEN 1 ELSE 0 END) as deleted'),
+        //         DB::raw('count(*) as totaltickets'))
+        //     ->groupBy('month')
+        //     ->orderBy('month', 'asc')
+        //     ->get();
+     
+        // return $ticketlist;
+    }
+
+}

app/Http/Controllers/Agent/helpdesk/MailController.php

@@ -0,0 +1,226 @@
+<?php namespace App\Http\Controllers\Agent\helpdesk;
+// controllers
+use App\Http\Controllers\Controller;
+use App\Http\Controllers\Agent\helpdesk\TicketController;
+// models
+use App\User;
+use App\Model\helpdesk\Email\Emails;
+use App\Model\helpdesk\Settings\Email;
+use App\Model\helpdesk\Ticket\Ticket_attachments;
+use App\Model\helpdesk\Ticket\Ticket_Thread;
+use App\Model\helpdesk\Settings\System;
+// classes
+use PhpImap\Mailbox as ImapMailbox;
+use PhpImap\IncomingMail;
+use PhpImap\IncomingMailAttachment;
+use \ForceUTF8\Encoding;
+use App;
+use DB;
+use Crypt;
+use Schedule;
+use File;
+use Artisan;
+
+/**
+ * MailController
+ *
+ * @package     Controllers
+ * @subpackage  Controller
+ * @author      Ladybird <info@ladybirdweb.com>
+ */
+class MailController extends Controller {
+
+	/**
+	 * constructor
+	 * Create a new controller instance.
+	 * @param type TicketController $TicketController
+	 */
+	public function __construct(TicketController $TicketController) {
+		$this->TicketController = $TicketController;
+	}
+
+	/**
+	 * Reademails
+	 * @return type
+	 */
+	public function readmails(Emails $emails, Email $settings_email, System $system)
+	{
+		$path_url = $system->first()->url;
+		if($settings_email->first()->email_fetching == 1)
+		{
+		if($settings_email->first()->all_emails == 1)
+		{
+		$helptopic = $this->TicketController->default_helptopic();
+		$sla = $this->TicketController->default_sla();
+		$email = $emails->get();
+		foreach($email as $e_mail) 
+		{
+			$dept = $e_mail->department;
+			$host = $e_mail->fetching_host;
+			$port = $e_mail->fetching_port;
+			$protocol = $e_mail->mailbox_protocol;
+			$imap_config = '{'.$host.':'.$port.$protocol.'}INBOX';
+
+			$password = Crypt::decrypt($e_mail->password);
+			$mailbox = new ImapMailbox($imap_config, $e_mail->user_name, $password, __DIR__);
+			$mails = array();
+			$mailsIds = $mailbox->searchMailBox('SINCE '. date('d-M-Y', strtotime("-1 day")));
+			if(!$mailsIds) {
+			    die('Mailbox is empty');
+			}
+			// dd($mailsIds);
+			foreach($mailsIds as $mailId) {
+				$overview = $mailbox->get_overview($mailId);	
+				$var = $overview[0]->seen ? 'read' : 'unread';
+				if ($var == 'unread') {
+					$mail = $mailbox->getMail($mailId);
+					if($settings_email->email_collaborator == 1) {
+						$collaborator = $mail->cc;
+					} else {
+						$collaborator = null;
+					}
+					$body = $mail->textHtml;
+					// dd($mailId);
+					if($body == null) {
+						$body = $mailbox->backup_getmail($mailId);
+						$body = str_replace('\r\n', '<br/>', $body);
+						// var_dump($body);
+					}
+					// dd($body);
+					$date = $mail->date; 
+	     			$datetime = $overview[0]->date;
+					$date_time = explode(" ", $datetime);
+					$date = $date_time[1] . "-" . $date_time[2] . "-" . $date_time[3] . " " . $date_time[4];
+					$date = date('Y-m-d H:i:s', strtotime($date));
+					
+					if(isset($mail->subject)){
+						$subject = $mail->subject;
+					} else {
+						$subject = "No Subject";
+					}
+					
+					$fromname = $mail->fromName;
+					$fromaddress = $mail->fromAddress;
+					$source = "2";
+					$phone = "";
+					$priority = '1';
+					$assign = "";
+					$form_data = null;
+					if ($this->TicketController->create_user($fromaddress, $fromname, $subject, $body, $phone, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $form_data) == true) {
+							$thread_id = Ticket_Thread::whereRaw('id = (select max(`id`) from ticket_thread)')->first();
+							$thread_id = $thread_id->id;
+					
+						foreach($mail->getAttachments() as $attachment) {
+							$support = "support";
+							// echo $_SERVER['DOCUMENT_ROOT'];
+							$dir_img_paths = __DIR__;
+							$dir_img_path = explode('/code', $dir_img_paths);
+							$filepath = explode('../../../../../../public/',$attachment->filePath);
+							// dd($filepath);
+                            // $path = $dir_img_path[0]."/public/".$filepath[1];
+                            $path = public_path().'/'.$filepath[1];
+                            // dd($path);
+							$filesize = filesize($path);
+							$file_data = file_get_contents($path);
+							$ext = pathinfo($attachment->filePath, PATHINFO_EXTENSION);
+							$imageid = $attachment->id;
+							$string = str_replace('-', '', $attachment->name);
+							$filename = explode('src', $attachment->filePath);
+							$filename = str_replace('\\', '', $filename);
+							$body = str_replace("cid:".$imageid, $filepath[1], $body);	
+							$pos = strpos($body, $filepath[1]);
+
+							if($pos == false) {
+                                if($settings_email->first()->attachment == 1) {
+		     				        $upload = new Ticket_attachments;
+                					$upload->file = $file_data;
+               						$upload->thread_id = $thread_id;
+		        					$upload->name = $filepath[1];
+			        				$upload->type = $ext;
+				         			$upload->size = $filesize;
+					         		$upload->poster = "ATTACHMENT";
+						         	$upload->save();
+                                }
+							} else {
+							$upload = new Ticket_attachments;
+							$upload->file = $file_data;
+							$upload->thread_id = $thread_id;
+							$upload->name = $filepath[1];
+							$upload->type = $ext;
+							$upload->size = $filesize;
+							$upload->poster = "INLINE";
+							$upload->save();
+							}
+							unlink($path);
+						}
+						$body = Encoding::fixUTF8($body);
+						$thread = Ticket_Thread::where('id','=',$thread_id)->first();
+						$thread->body = $this->separate_reply($body)	;
+						$thread->save();
+					}
+				}
+			}
+		}
+		}
+		}
+	}
+
+	/**
+	 * separate reply
+	 * @param type $body 
+	 * @return type string
+	 */
+	public function separate_reply($body) {
+		$body2 = explode('---Reply above this line---', $body);
+		$body3 = $body2[0];
+		return $body3; 
+	}
+
+	/**
+	 * Decode Imap text
+	 * @param type $str
+	 * @return type string
+	 */
+	public function decode_imap_text($str) {
+		$result = '';
+		$decode_header = imap_mime_header_decode($str);
+		foreach ($decode_header AS $obj) {
+			$result .= htmlspecialchars(rtrim($obj->text, "\t"));
+		}
+		return $result;
+	}
+
+	/**
+	 * fetch_attachments
+	 * @return type
+	 */
+	public function fetch_attachments(){
+		$uploads = Upload::all();
+		foreach($uploads as $attachment) {
+			$image = @imagecreatefromstring($attachment->file); 
+	        ob_start();
+	        imagejpeg($image, null, 80);
+	        $data = ob_get_contents();
+	        ob_end_clean();
+	        $var = '<a href="" target="_blank"><img src="data:image/jpg;base64,' . base64_encode($data)  . '"/></a>';
+	        echo '<br/><span class="mailbox-attachment-icon has-img">'.$var.'</span>';
+	    }
+	}
+
+	/**
+	 * function to load data
+	 * @param type $id 
+	 * @return type file
+	 */
+	public function get_data($id){
+		$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('id','=',$id)->get();
+		foreach($attachments as $attachment)
+		{
+    			header('Content-type: application/'.$attachment->type.'');
+				header('Content-Disposition: inline; filename='.$attachment->name.'');
+				header('Content-Transfer-Encoding: binary');
+				echo $attachment->file;
+    	}
+	}
+
+}

app/Http/Controllers/Agent/helpdesk/NotificationController.php

@@ -0,0 +1,131 @@
+<?php namespace App\Http\Controllers\Agent\helpdesk;
+
+// 	controllers
+use App\Http\Controllers\Controller;
+//	Model
+use App\User;
+use App\Model\helpdesk\Settings\Company;
+use App\Model\helpdesk\Agent\Teams;
+use App\Model\helpdesk\Agent\Department;
+
+/**
+ * UserController
+ *
+ * @package   	Controllers
+ * @subpackage  Controller
+ * @author      Ladybird <info@ladybirdweb.com>
+ */
+class NotificationController extends Controller {
+
+	/**
+	 *	This function is for sending daily report/notification about the system
+	 * 	@return mail
+	 **/ 
+	public function send_notification() {
+		// $this->test();
+		$company = $this->company();
+		// $this->send_notification_to_admin($company);
+		// $this->send_notification_to_team_lead($company);
+		// $this->send_notification_to_manager($company);
+		// $this->send_notification_to_agent($company);
+	}
+
+	/**
+	 *	Admin Notification/Report
+	 * 	@param company
+	 * 	@return mail
+	 **/ 
+	public function send_notification_to_admin($company) {
+		// get all admin users
+		$users =	User::where('role','=','admin')->get();
+		foreach ($users as $user) {
+			$email = $user->email;
+			$user_name = $user->first_name . " " . $user->last_name;
+			\Mail::send('emails.notifications.admin', ['company' => $company, 'name'=>$user_name], function ($message)use ($email, $user_name, $company) {
+    			$message->to($email, $user_name)->subject($company . ' Daily Report ');
+			});
+		}
+	}
+
+	/**
+	 *	Department Manager Notification/Report
+	 * 	@return mail
+	 **/ 
+	public function send_notification_to_manager($company) {
+		$depts = Department::all();
+		foreach ($depts as $dept) {
+			if(isset($dept->manager)) {
+				$dept_name = $dept->name;
+				$users = User::where('id','=',$dept->manager)->get();	
+				foreach ($users as $user) {
+					$email = $user->email;
+					$user_name = $user->first_name . " " . $user->last_name;
+					\Mail::send('emails.notifications.manager', ['company' => $company, 'name'=>$user_name,'dept_id' => $dept->id, 'dept_name' => $dept->name], function ($message)use ($email, $user_name, $company, $dept_name) {
+    					$message->to($email, $user_name)->subject($company . ' Daily Report for department manager of '. $dept_name.' department.');
+					});
+				}
+			}
+		}
+	}
+
+	/**
+	 *  Team Lead Notification/Report
+	 * 	@return mail
+	 **/ 
+	public function send_notification_to_team_lead($company) {
+		$teams = Teams::all();
+		foreach ($teams as $team) {
+			if(isset($team->team_lead)) {
+				$team_name = $team->name;
+				$users = User::where('id','=',$team->team_lead)->get();	
+				foreach ($users as $user) {
+					$email = $user->email;
+					$user_name = $user->first_name . " " . $user->last_name;
+					\Mail::send('emails.notifications.lead', ['company' => $company, 'name'=>$user_name,'team_id' => $team->id], function ($message)use ($email, $user_name, $company, $team_name) {
+    					$message->to($email, $user_name)->subject($company . ' Daily Report for Team Lead of team '. $team_name);
+					});
+				}
+			}
+		}
+	}
+
+	/**
+	 *	Agent Notification/Report
+	 * 	@return mail
+	 **/ 
+	public function send_notification_to_agent($company) {
+		// get all agents users
+		$users =	User::where('role','=','agent')->get();
+		foreach ($users as $user) {
+			$email = $user->email;
+			$user_name = $user->first_name . " " . $user->last_name;
+			\Mail::send('emails.notifications.agent', ['company' => $company, 'name'=>$user_name, 'user_id' => 1], function ($message)use ($email, $user_name, $company) {
+    			$message->to($email, $user_name)->subject($company . ' Daily Report for Agents');
+			});
+		}
+	}
+
+	/**
+	 * company
+	 * @return type
+	 */
+	public function company()
+	{
+		$company = Company::Where('id','=','1')->first();
+		if($company->company_name == null){
+			$company = "Support Center";  
+		}else{
+			$company = $company->company_name;
+		}
+		return $company;
+	}
+
+	public function test(){
+		$email = "sujit.prasad@ladybirdweb.com";
+		$user_name = "sujit prasad";
+		\Mail::send('emails.notifications.test', ['user_id' => 1], function ($message) use($email, $user_name) {
+	    	$message->to($email, $user_name)->subject('testing reporting');
+		});
+	}
+
+}

app/Http/Controllers/Agent/helpdesk/OrganizationController.php

@@ -0,0 +1,229 @@
+<?php namespace App\Http\Controllers\Agent\helpdesk;
+// controllers
+use App\Http\Controllers\Controller;
+// requests
+use App\Http\Requests\helpdesk\OrganizationRequest;
+/* include organization model */
+use App\Http\Requests\helpdesk\OrganizationUpdate;
+// models
+/* Define OrganizationRequest to validate the create form */
+use App\Model\helpdesk\Agent_panel\Organization;
+/* Define OrganizationUpdate to validate the create form */
+use App\Model\helpdesk\Agent_panel\User_org_head;
+
+/**
+ * OrganizationController
+ *
+ * @package     Controllers
+ * @subpackage  Controller
+ * @author      Ladybird <info@ladybirdweb.com>
+ */
+class OrganizationController extends Controller {
+
+	/**
+	 * Create a new controller instance.
+	 * constructor to check
+	 * 1. authentication
+	 * 2. user roles
+	 * 3. roles must be agent
+	 *
+	 * @return void
+	 */
+	public function __construct() {
+		$this->middleware('auth');
+		$this->middleware('role.agent');
+		// $this->middleware('roles');
+	}
+
+	/**
+	 * Display a listing of the resource.
+	 * @param type Organization $org
+	 * @return type Response
+	 */
+	public function index() {
+		try {
+			/* get all values of table organization */
+			return view('themes.default1.agent.helpdesk.organization.index');
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+	/**
+	 * This function is used to display the list of Organizations
+	 * @return datatable
+	 */
+	public function org_list() {
+		return \Datatable::collection(Organization::all())
+			->searchColumns('name')
+			->orderColumns('name', 'website')
+			->addColumn('name', function ($model) {
+				return $model->name;
+			})
+			->addColumn('website', function ($model) {
+				$website = $model->website;
+				return $website;
+			})
+			->addColumn('phone', function ($model) {
+				$phone = $model->phone;
+				return $phone;
+			})
+			->addColumn('Actions', function ($model) {
+				//return '<a href=article/delete/ ' . $model->id . ' class="btn btn-danger btn-flat" onclick="myFunction()">Delete</a>&nbsp;<a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
+				//return '<form action="article/delete/ ' . $model->id . '" method="post" onclick="alert()"><button type="sumbit" value="Delete"></button></form><a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
+				return '<span  data-toggle="modal" data-target="#deletearticle'.$model->id .'"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href="'.route('organizations.edit', $model->id).'" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href="'.route('organizations.show', $model->id).'" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
+				<div class="modal fade" id="deletearticle'.$model->id .'">
+        <div class="modal-dialog">
+            <div class="modal-content">
+                <div class="modal-header">
+                    <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
+                    <h4 class="modal-title">Are You Sure ?</h4>
+                </div>
+                <div class="modal-body">
+                '.$model->user_name.'
+                </div>
+                <div class="modal-footer">
+                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
+                    <a href="'.route('org.delete',$model->id).'"><button class="btn btn-danger">delete</button></a>
+                </div>
+            </div><!-- /.modal-content -->
+        </div><!-- /.modal-dialog -->
+    </div>';
+			})
+			->make();
+	}
+
+	/**
+	 * Show the form for creating a new resource.
+	 * @return type Response
+	 */
+	public function create() {
+		try {
+			return view('themes.default1.agent.helpdesk.organization.create');
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+	/**
+	 * Store a newly created resource in storage.
+	 * @param type Organization $org
+	 * @param type OrganizationRequest $request
+	 * @return type Response
+	 */
+	public function store(Organization $org, OrganizationRequest $request) {
+		try {
+			/* Insert the all input request to organization table */
+			/* Check whether function success or not */
+			if ($org->fill($request->input())->save() == true) {
+				/* redirect to Index page with Success Message */
+				return redirect('organizations')->with('success', 'Organization  Created Successfully');
+			} else {
+				/* redirect to Index page with Fails Message */
+				return redirect('organizations')->with('fails', 'Organization can not Create');
+			}
+		} catch (Exception $e) {
+			/* redirect to Index page with Fails Message */
+			return redirect('organizations')->with('fails', 'Organization can not Create');
+		}
+	}
+
+	/**
+	 * Display the specified resource.
+	 *
+	 * @param type $id
+	 * @param type Organization $org
+	 * @return type Response
+	 */
+	public function show($id, Organization $org) {
+		try {
+			/* select the field by id  */
+			$orgs = $org->whereId($id)->first();
+			/* To view page */
+			return view('themes.default1.agent.helpdesk.organization.show', compact('orgs'));
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+	/**
+	 * Show the form for editing the specified resource.
+	 *
+	 * @param type $id
+	 * @param type Organization $org
+	 * @return type Response
+	 */
+	public function edit($id, Organization $org) {
+		try {
+			/* select the field by id  */
+			$orgs = $org->whereId($id)->first();
+			/* To view page */
+			return view('themes.default1.agent.helpdesk.organization.edit', compact('orgs'));
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+	/**
+	 * Update the specified resource in storage.
+	 *
+	 * @param type $id
+	 * @param type Organization $org
+	 * @param type OrganizationUpdate $request
+	 * @return type Response
+	 */
+	public function update($id, Organization $org, OrganizationUpdate $request) {
+		try {
+			/* select the field by id  */
+			$orgs = $org->whereId($id)->first();
+			/* update the organization table   */
+			/* Check whether function success or not */
+			if ($orgs->fill($request->input())->save() == true) {
+				/* redirect to Index page with Success Message */
+				return redirect('organizations')->with('success', 'Organization  Updated Successfully');
+			} else {
+				/* redirect to Index page with Fails Message */
+				return redirect('organizations')->with('fails', 'Organization  can not Update');
+			}
+		} catch (Exception $e) {
+			/* redirect to Index page with Fails Message */
+			return redirect('organizations')->with('fails', 'Organization  can not Update');
+		}
+	}
+
+	/**
+	 * Remove the specified resource from storage.
+	 * @param type int $id
+	 * @return type Response
+	 */
+	public function destroy($id, Organization $org) {
+		try {
+			// User_org
+			/* select the field by id  */
+			$orgs = $org->whereId($id)->first();
+			/* Delete the field selected from the table */
+			/* Check whether function success or not */
+			if ($orgs->delete() == true) {
+				/* redirect to Index page with Success Message */
+				return redirect('organizations')->with('success', 'Organization  Deleted Successfully');
+			} else {
+				/* redirect to Index page with Fails Message */
+				return redirect('organizations')->with('fails', 'Organization  can not Delete');
+			}
+		} catch (Exception $e) {
+			/* redirect to Index page with Fails Message */
+			return redirect('organizations')->with('fails', 'Organization  can not Delete');
+		}
+	}
+
+	public function Head_Org($id){
+
+		$head_user = \Input::get('user');
+		
+		$org_head = Organization::where('id','=',$id)->first();
+		$org_head->head = $head_user; 
+		$org_head->save(); 
+		return 1;
+	}
+
+}

app/Http/Controllers/Agent/helpdesk/Ticket2Controller.php

@@ -0,0 +1,99 @@
+<?php namespace App\Http\Controllers\Agent\helpdesk;
+// controllers
+use App\Http\Controllers\Controller;
+use App\Http\Controllers\Agent\helpdesk\TicketController;
+use App\Http\Controllers\Common\SettingsController;
+// requests
+use App\Http\Requests\helpdesk\CreateTicketRequest;
+use App\Http\Requests\helpdesk\TicketRequest;
+use App\Http\Requests\helpdesk\TicketEditRequest;
+// models
+use App\Model\helpdesk\Email\Banlist;
+use App\Model\helpdesk\Ticket\Tickets;
+use App\Model\helpdesk\Ticket\Ticket_attachments;
+use App\Model\helpdesk\Ticket\Ticket_Collaborator;
+use App\Model\helpdesk\Ticket\Ticket_Thread;
+use App\Model\helpdesk\Settings\Company;
+use App\Model\helpdesk\Settings\System;
+use App\Model\helpdesk\Settings\Alert;
+use App\Model\helpdesk\Ticket\Ticket_Status;
+use App\Model\helpdesk\Email\Emails;
+use App\Model\helpdesk\Agent\Department;
+use App\User;
+// classes
+use Auth;
+use Hash;
+use Input;
+use Mail;
+use PDF;
+
+/**
+ * TicketController2
+ *
+ * @package 	Controllers
+ * @subpackage 	Controller
+ * @author     	Ladybird <info@ladybirdweb.com>
+ */
+class Ticket2Controller extends Controller {
+
+	/**
+	 * Create a new controller instance.
+	 * @return type response
+	 */
+	public function __construct() {
+		SettingsController::smtp();
+		$this->middleware('auth');
+	}
+
+	/**
+	 * Show the Inbox ticket list page
+	 * @return type response
+	 */
+	public function deptopen($id) {
+		$dept = Department::where('name','=',$id)->first();	
+		if(Auth::user()->role == 'agent') {	
+			if(Auth::user()->dept_id == $dept->id) {
+				return view('themes.default1.agent.helpdesk.dept-ticket.open',compact('id'));		
+			} else {
+				return redirect()->back()->with('fails','Unauthorised!');
+			}
+		} else {
+			return view('themes.default1.agent.helpdesk.dept-ticket.open',compact('id'));	
+		}
+	}
+
+	/**
+	 * Show the Inbox ticket list page
+	 * @return type response
+	 */
+	public function deptclose($id) {
+		$dept = Department::where('name','=',$id)->first();	
+		if(Auth::user()->role == 'agent') {	
+			if(Auth::user()->dept_id == $dept->id) {
+				return view('themes.default1.agent.helpdesk.dept-ticket.closed',compact('id'));
+			} else {
+				return redirect()->back()->with('fails','Unauthorised!');
+			}
+		} else {
+		return view('themes.default1.agent.helpdesk.dept-ticket.closed',compact('id'));
+		}
+	}
+
+	/**
+	 * Show the Inbox ticket list page
+	 * @return type response
+	 */
+	public function deptinprogress($id) {
+		$dept = Department::where('name','=',$id)->first();	
+		if(Auth::user()->role == 'agent') {	
+			if(Auth::user()->dept_id == $dept->id) {
+				return view('themes.default1.agent.helpdesk.dept-ticket.inprogress',compact('id'));
+			} else {
+				return redirect()->back()->with('fails','Unauthorised!');
+			}
+		} else {
+		return view('themes.default1.agent.helpdesk.dept-ticket.inprogress',compact('id'));
+		}
+	}
+
+}

app/Http/Controllers/Agent/helpdesk/UserController.php

@@ -0,0 +1,388 @@
+<?php namespace App\Http\Controllers\Agent\helpdesk;
+// controllers
+use App\Http\Controllers\Controller;
+// requests
+/*  Include Sys_user Model  */
+use App\Http\Requests\helpdesk\ProfilePassword;
+/* For validation include Sys_userRequest in create  */
+use App\Http\Requests\helpdesk\ProfileRequest;
+/* For validation include Sys_userUpdate in update  */
+use App\Http\Requests\helpdesk\Sys_userRequest;
+/*  include guest_note model */
+use App\Http\Requests\helpdesk\Sys_userUpdate;
+// models
+use App\Model\helpdesk\Agent_panel\Organization;
+use App\Model\helpdesk\Agent_panel\User_org;
+/* include User Model */
+/* include Help_topic Model */
+/* Profile validator */
+/* Profile Password validator */
+use App\User;
+// classes
+/* include ticket_thred model */
+use Auth;
+/* include tickets model */
+use Hash;
+/* TicketRequest to validate the ticket response */
+/* Validate post check ticket */
+use Input;
+use Redirect;
+
+/**
+ * UserController
+ *
+ * @package   Controllers
+ * @subpackage  Controller
+ * @author      Ladybird <info@ladybirdweb.com>
+ */
+class UserController extends Controller {
+
+	/**
+	 * Create a new controller instance.
+	 * constructor to check
+	 * 1. authentication
+	 * 2. user roles
+	 * 3. roles must be agent
+	 *
+	 * @return void
+	 */
+	public function __construct() {
+		$this->middleware('auth');
+		$this->middleware('role.agent');
+		// $this->middleware('roles');
+	}
+
+	/**
+	 * Display a listing of the resource.
+	 * @param type User $user
+	 * @return type Response
+	 */
+	public function index() {
+		try {
+			/* get all values in Sys_user */
+			return view('themes.default1.agent.helpdesk.user.index');
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+	/**
+	 * This function is used to display the list of users
+	 * @return datatable
+	 */
+	public function user_list() {
+		
+		return \Datatable::collection(User::where('role','!=','admin')->where('role','!=','agent')->get())
+			->searchColumns('user_name')
+			->orderColumns('user_name', 'email')
+			->addColumn('user_name', function ($model) {
+				return $model->user_name;
+			})
+			->addColumn('email', function ($model) {
+				$email = $model->email;
+				return $email;
+			})
+			->addColumn('phone', function ($model) {
+				$phone = "";
+				if($model->phone_number) {
+					$phone = $model->ext . ' ' . $model->phone_number;	
+				}
+				$mobile = "";
+				if($model->mobile) {
+					$mobile = $model->mobile;
+				}
+				$phone = $phone ."&nbsp;&nbsp;&nbsp;". $mobile;
+				return $phone;
+			})
+			->addColumn('status', function ($model) {
+				$status = $model->active;
+				if($status == 1) {
+					$stat = '<button class="btn btn-success btn-xs">Active</button>';
+				} else {
+					$stat = '<button class="btn btn-danger btn-xs">Inactive</button>';
+				}
+				return $stat;
+			})
+			->addColumn('lastlogin', function ($model) {
+				$t = $model->updated_at;
+				return TicketController::usertimezone($t);
+			})
+			->addColumn('Actions', function ($model) {
+				//return '<a href=article/delete/ ' . $model->id . ' class="btn btn-danger btn-flat" onclick="myFunction()">Delete</a>&nbsp;<a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
+				//return '<form action="article/delete/ ' . $model->id . '" method="post" onclick="alert()"><button type="sumbit" value="Delete"></button></form><a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
+				return '<span  data-toggle="modal" data-target="#deletearticle'.$model->id .'"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href="'.route('user.edit', $model->id).'" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href="'.route('user.show', $model->id).'" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
+				<div class="modal fade" id="deletearticle'.$model->id .'">
+        <div class="modal-dialog">
+            <div class="modal-content">
+                <div class="modal-header">
+                    <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
+                    <h4 class="modal-title">Are You Sure ?</h4>
+                </div>
+                <div class="modal-body">
+                '.$model->user_name.'
+                </div>
+                <div class="modal-footer">
+                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
+                    <a href="'.route('user.delete',$model->id).'"><button class="btn btn-danger">delete</button></a>
+                </div>
+            </div><!-- /.modal-content -->
+        </div><!-- /.modal-dialog -->
+    </div>';
+			})
+			->make();
+	}
+
+	/**
+	 * Show the form for creating a new resource.
+	 * @return type Response
+	 */
+	public function create() {
+		try {
+			return view('themes.default1.agent.helpdesk.user.create');
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+	/**
+	 * Store a newly created resource in storage.
+	 * @param type User $user
+	 * @param type Sys_userRequest $request
+	 * @return type Response
+	 */
+	public function store(User $user, Sys_userRequest $request) {
+		try {
+			/* insert the input request to sys_user table */
+			/* Check whether function success or not */
+			$user->email = $request->input('email');
+			$user->user_name = $request->input('full_name');
+			$user->mobile = $request->input('mobile');
+			$user->ext = $request->input('ext');
+			$user->phone_number = $request->input('phone_number');
+			$user->active = $request->input('active');
+			$user->internal_note = $request->input('internal_note');
+			$user->role = 'user';
+			if ($user->save() == true) {
+				/* redirect to Index page with Success Message */
+				return redirect('user')->with('success', 'User  Created Successfully');
+			} else {
+				/* redirect to Index page with Fails Message */
+				return redirect('user')->with('fails', 'User  can not Create');
+			}
+		} catch (Exception $e) {
+			/* redirect to Index page with Fails Message */
+			return redirect('user')->with('fails', 'User  can not Create');
+		}
+	}
+
+	/**
+	 * Display the specified resource.
+	 * @param type int  $id
+	 * @param type User $user
+	 * @return type Response
+	 */
+	public function show($id, User $user) {
+		try {
+			/* select the field where id = $id(request Id) */
+			$users = $user->whereId($id)->first();
+			return view('themes.default1.agent.helpdesk.user.show', compact('users'));
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+	/**
+	 * Show the form for editing the specified resource.
+	 * @param type int $id
+	 * @param type User $user
+	 * @return type Response
+	 */
+	public function edit($id, User $user) {
+		try {
+			/* select the field where id = $id(request Id) */
+			$users = $user->whereId($id)->first();
+			return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
+		} catch (Exception $e) {
+			return view('404');
+		}
+	}
+
+	/**
+	 * Update the specified resource in storage.
+	 * @param type int $id
+	 * @param type User $user
+	 * @param type Sys_userUpdate $request
+	 * @return type Response
+	 */
+	public function update($id, User $user, Sys_userUpdate $request) {
+		try {
+			/* select the field where id = $id(request Id) */
+			$users = $user->whereId($id)->first();
+			/* Update the value by selected field  */
+			/* Check whether function success or not */
+			if ($users->fill($request->input())->save() == true) {
+				/* redirect to Index page with Success Message */
+				return redirect('user')->with('success', 'User  Updated Successfully');
+			} else {
+				/* redirect to Index page with Fails Message */
+				return redirect('user')->with('fails', 'User  can not Update');
+			}
+		} catch (Exception $e) {
+			/* redirect to Index page with Fails Message */
+			return redirect('user')->with('fails', 'User  can not Update');
+		}
+	}
+
+	/**
+	 * Remove the specified resource from storage.
+	 * @param type int $id
+	 * @param type User $user
+	 * @return type Response
+	 */
+	public function destroy($id, User $user) {
+		try {
+			/* select the field where id = $id(request Id) */
+			$users = $user->whereId($id)->first();
+			/* delete the selected field */
+			/* Check whether function success or not */
+			if ($users->delete() == true) {
+				/* redirect to Index page with Success Message */
+				return redirect('user')->with('success', 'User  Deleted Successfully');
+			} else {
+				/* redirect to Index page with Fails Message */
+				return redirect('user')->with('fails', 'User  can not Delete');
+			}
+		} catch (Exception $e) {
+			/* redirect to Index page with Fails Message */
+			return redirect('user')->with('fails', 'User  can not Delete');
+		}
+	}
+
+	/**
+	 * get profile page
+	 * @return type Response
+	 */
+	public function getProfile() {
+		$user = Auth::user();
+		return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
+	}
+
+	/**
+	 * get profile edit page
+	 * @return type Response
+	 */
+	public function getProfileedit() {
+		$user = Auth::user();
+		return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
+	}
+
+	/**
+	 * post profile page
+	 * @param type int $id
+	 * @param type ProfileRequest $request
+	 * @return type Response
+	 */
+	public function postProfileedit(ProfileRequest $request) {
+		$user = Auth::user();
+		$user->gender = $request->input('gender');
+		$user->save();
+		if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
+			if ($request->input('gender') == 1) {
+				$name = 'avatar5.png';
+				$destinationPath = 'lb-faveo/profilepic';
+				$user->profile_pic = $name;
+			} elseif ($request->input('gender') == 0) {
+				$name = 'avatar2.png';
+				$destinationPath = 'lb-faveo/profilepic';
+				$user->profile_pic = $name;
+			}
+		}
+		if (Input::file('profile_pic')) {
+			//$extension = Input::file('profile_pic')->getClientOriginalExtension();
+			$name = Input::file('profile_pic')->getClientOriginalName();
+			$destinationPath = 'lb-faveo/profilepic';
+			$fileName = rand(0000, 9999) . '.' . $name;
+			//echo $fileName;
+			Input::file('profile_pic')->move($destinationPath, $fileName);
+			$user->profile_pic = $fileName;
+		} else {
+			$user->fill($request->except('profile_pic', 'gender'))->save();
+			return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
+		}
+		if ($user->fill($request->except('profile_pic'))->save()) {
+			return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
+		}
+	}
+
+	/**
+	 * Post profile password
+	 * @param type int $id
+	 * @param type ProfilePassword $request
+	 * @return type Response
+	 */
+	public function postProfilePassword($id, ProfilePassword $request) {
+		$user = Auth::user();
+		//echo $user->password;
+		if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
+			$user->password = Hash::make($request->input('new_password'));
+			$user->save();
+			return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
+		} else {
+			return redirect('profile-edit')->with('fails1', 'Password was not Updated. Incorrect old password');
+		}
+	}
+
+	/**
+	 * User Assign Org
+	 * @param type $id 
+	 * @return type boolean
+	 */
+	public function UserAssignOrg($id) {
+		$org = Input::get('org');
+		$user_org = new User_org;
+		$user_org->org_id = $org;
+		$user_org->user_id = $id;
+		$user_org->save();
+		return 1;
+	}
+
+	/**
+	 * user create organisation
+	 * @return type value
+	 */
+	public function User_Create_Org($id) {
+
+		if(Input::get('website')!=null) {
+			// checking website
+			$check = Organization::where('website','=',Input::get('website'))->first();	
+		} else {
+			$check = null;
+		}
+
+		// checking name
+		$check2 = Organization::where('name','=',Input::get('name'))->first(); 
+
+		if (\Input::get('name') == null) {
+			return "Name is required";
+		} elseif($check2 != null) {
+			return "Name should be Unique";
+		} elseif($check != null) {
+			return "Website should be Unique";
+		} else {
+			$org = new Organization;
+			$org->name = Input::get('name');
+			$org->phone = Input::get('phone');
+			$org->website = Input::get('website');
+			$org->address = Input::get('address');
+			$org->internal_notes = Input::get('internal');
+			$org->save();
+
+			$user_org = new User_org;
+			$user_org->org_id = $org->id;
+			$user_org->user_id = $id;
+			$user_org->save();
+
+			return 0;
+		}
+	}
+}

app/Http/Controllers/Agent/kb/ArticleController.php

@@ -0,0 +1,273 @@
+<?php namespace App\Http\Controllers\Agent\kb;
+
+use App\Http\Controllers\Controller;
+use App\Http\Controllers\Agent\kb\SettingsController;
+use App\Http\Controllers\Client\kb\UserController;
+use App\Http\Controllers\Agent\helpdesk\TicketController;
+use App\Http\Requests\kb\ArticleRequest;
+use App\Http\Requests\kb\ArticleUpdate;
+use App\Model\kb\Article;
+use App\Model\kb\Category;
+use App\Model\kb\Relationship;
+use App\Model\kb\Settings;
+use Auth;
+use Chumper\Datatable\Table;
+use Datatable;
+use DB;
+use Illuminate\Http\Request;
+use App\Model\kb\Comment;
+
+/* include the article model to access the article table */
+use Redirect;
+use Exception;
+
+/**
+ * ArticleController
+ *
+ * @package Controllers
+ * @subpackage Controller
+ * @author     Ladybird <info@ladybirdweb.com>
+ */
+
+class ArticleController extends Controller {
+
+	/**
+	 * Display a listing of the resource.
+	 *
+	 * @return Response
+	 */
+	public function __construct() {
+		$this->middleware('auth');
+		$this->middleware('roles');
+		SettingsController::language();
+	}
+	public function test() {
+		//$table = $this->setDatatable();
+		return view('themes.default1.agent.kb.article.test');
+
+	}
+	public function getData() {
+
+		//return 'kfjhje';
+
+		return Datatable::collection(Article::All())
+			->searchColumns('name')
+			->orderColumns('name', 'description')
+			->addColumn('name', function ($model) {
+				return $model->name;
+			})
+			->addColumn('Created', function ($model) {
+				$t = $model->created_at;
+				return TicketController::usertimezone($t);
+			})
+			->addColumn('Actions', function ($model) {
+				//return '<a href=article/delete/ ' . $model->id . ' class="btn btn-danger btn-flat" onclick="myFunction()">Delete</a>&nbsp;<a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
+				//return '<form action="article/delete/ ' . $model->id . '" method="post" onclick="alert()"><button type="sumbit" value="Delete"></button></form><a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
+				return '<span  data-toggle="modal" data-target="#deletearticle'.$model->id .'"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href=article/' . $model->id . '/edit class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href=show/'.$model->slug .' class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
+				<div class="modal fade" id="deletearticle'.$model->id .'">
+        <div class="modal-dialog">
+            <div class="modal-content">
+                <div class="modal-header">
+                    <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
+                    <h4 class="modal-title">Are You Sure ?</h4>
+                </div>
+                <div class="modal-body">
+                '.$model->name.'
+                </div>
+                <div class="modal-footer">
+                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
+                    <a href="article/delete/'.$model->slug.'"><button class="btn btn-danger">delete</button></a>
+                </div>
+            </div><!-- /.modal-content -->
+        </div><!-- /.modal-dialog -->
+    </div>';
+			})
+			->make();
+	}
+
+	/**
+	 * Index for Articles
+	 * @param type Article $article
+	 * @return type Response
+	 */
+	public function index() {
+		/* show the index page with article list */
+		return view('themes.default1.agent.kb.article.index');
+	}
+
+	/**
+	 * Creating a Article
+	 * @param type Category $category
+	 * @return type Response
+	 */
+	public function create(Category $category) {
+		//$cat = $category->whereId(33)->first();
+		//$tm = $cat->created_at;
+		//$this->usertimezone($tm);
+		// // /* get the attributes of the category */
+		$category = $category->lists('id', 'name');
+		/* get the create page  */
+		return view('themes.default1.agent.kb.article.create', compact('category'));
+	}
+
+	/**
+	 * Insert the values to the article table
+	 * @param type Article $article
+	 * @param type ArticleRequest $request
+	 * @return type
+	 */
+	public function store(Article $article, ArticleRequest $request) {
+
+			$sl = $request->input('slug');
+			$slug = str_slug($sl, "-");
+			$article->slug = $slug;
+		$article->fill($request->except('created_at','slug'))->save();
+		$requests = $request->input('category_id');
+		$id = $article->id;
+		foreach ($requests as $req) {
+			DB::insert('insert into article_relationship (category_id, article_id) values (?,?)', [$req, $id]);
+		}
+		/* insert the values to the article table  */
+		if ($article->fill($request->except('slug'))->save()) //true: redirect to index page with success message
+		{
+			return redirect('article')->with('success', 'Article Inserted Successfully');
+		} else //redirect to index page with fail message
+		{
+			return redirect('article')->with('fails', 'Article Not Inserted');
+		}
+	}
+
+	/**
+	 * Display the specified resource.
+	 *
+	 * @param  int  $id
+	 * @return Response
+	 */
+	public function show($id) {
+		//
+	}
+
+	/**
+	 * Edit an Article by id
+	 * @param type Integer $id
+	 * @param type Article $article
+	 * @param type Relationship $relation
+	 * @param type Category $category
+	 * @return Response
+	 */
+	public function edit($slug, Article $article, Relationship $relation, Category $category) {
+
+		$aid = $article->where('id', $slug)->first();
+		$id = $aid->id;
+
+		/* define the selected fields */
+		$assign = $relation->where('article_id', $id)->lists('category_id');
+		/* get the attributes of the category */
+		$category = $category->lists('id', 'name');
+		/* get the selected article and display it at edit page  */
+		/* Get the selected article with id */
+		$article = $article->whereId($id)->first();
+		/* send to the edit page */
+		return view('themes.default1.agent.kb.article.edit', compact('assign', 'article', 'category'));
+	}
+
+	/**
+	 * Update an Artile by id
+	 * @param type Integer $id
+	 * @param type Article $article
+	 * @param type Relationship $relation
+	 * @param type ArticleRequest $request
+	 * @return Response
+	 */
+	public function update($slug, Article $article, Relationship $relation, ArticleUpdate $request) {
+		$aid = $article->where('id', $slug)->first();
+		$id = $aid->id;
+		$sl = $request->input('slug');
+		$slug = str_slug($sl, "-");
+		// dd($slug);
+		$article->slug = $slug;
+		/* get the attribute of relation table where id==$id */
+		$relation = $relation->where('article_id', $id);
+		$relation->delete();
+		/* get the request of the current articles */
+		$article = $article->whereId($id)->first();
+		$requests = $request->input('category_id');
+		$id = $article->id;
+		foreach ($requests as $req) {
+			DB::insert('insert into article_relationship (category_id, article_id) values (?,?)', [$req, $id]);
+		}
+		/* update the value to the table */
+		if ($article->fill($request->all())->save()) //true: redirect to index page with success message
+		{
+			$article->slug = $slug;
+			$article->save();
+			return redirect('article')->with('success', 'Article Updated Successfully');
+		} else // redirect to index page with fails message
+		{
+			return redirect('article')->with('fails', 'Article Not Updated');
+		}
+	}
+
+	/**
+	 * Delete an Agent by id
+	 * @param type $id
+	 * @param type Article $article
+	 * @return Response
+	 */
+	public function destroy($slug, Article $article, Relationship $relation, Comment $comment) {
+    	
+    	/* delete the selected article from the table */
+		$article = $article->where('slug',$slug)->first(); //get the selected article via id
+		//dd($article);
+		$id = $article->id;
+        $comments = $comment->where('article_id',$id)->get();
+
+        if($comments)
+        {
+        	foreach($comments as $comment)
+        	$comment->delete();
+        }
+		
+		$relation = $relation->where('article_id', $id)->first();
+		if($relation)
+		{
+			$relation->delete();
+		}
+		if($article)
+		{
+			if ($article->delete()) //true:redirect to index page with success message
+			{
+				return Redirect::back()->with('success', 'Article Deleted Successfully');
+			} else //redirect to index page with fails message
+			{
+				return Redirect::back()->with('fails', 'Article Not Deleted');
+			}
+
+		} 
+		else
+		{
+		
+			return Redirect::back()->with('fails', 'Article can Not Deleted');
+			
+		}
+		
+	}
+
+	static function usertimezone($utc) {
+		$user = Auth::user();
+		$tz = $user->timezone;
+		$set = Settings::whereId('1')->first();
+		$format = $set->dateformat;
+		//$utc = date('M d Y h:i:s A');
+		//echo 'UTC : ' . $utc;
+		date_default_timezone_set($tz);
+
+		$offset = date('Z', strtotime($utc));
+		//print "offset: $offset \n";
+		$date = date($format, strtotime($utc) + $offset);
+		echo $date;
+		//return substr($date, 0, -6);
+
+	}
+
+}

app/Http/Controllers/Agent/kb/CategoryController.php

@@ -0,0 +1,205 @@
+<?php namespace App\Http\Controllers\Agent\kb;
+use App\Http\Controllers\client\kb\UserController;
+use App\Http\Controllers\admin\kb\ArticleController;
+use App\Http\Controllers\Controller;
+use App\Http\Controllers\Agent\kb\SettingsController;
+use App\Http\Requests\kb\CategoryRequest;
+use App\Http\Requests\kb\CategoryUpdate;
+use App\Http\Controllers\Agent\helpdesk\TicketController;
+use App\Model\kb\Category;
+use App\Model\kb\Relationship;
+use Datatable;
+use Redirect;
+
+/**
+ * CategoryController
+ *
+ * @package Controllers
+ * @subpackage Controller
+ * @author     Ladybird <info@ladybirdweb.com>
+ */
+
+class CategoryController extends Controller {
+
+	/**
+	 * Display a listing of the resource.
+	 *
+	 * @return Response
+	 */
+	public function __construct() {
+		$this->middleware('auth');
+		$this->middleware('roles');
+		SettingsController::language();
+	}
+
+	/**
+	 * Indexing all Category
+	 * @param type Category $category
+	 * @return Response
+	 */
+	public function index() {
+
+		/*  get the view of index of the catogorys with all attributes
+		of category model  */
+		return view('themes.default1.agent.kb.category.index');
+	}
+	public function getData() {
+
+		//return 'kfjhje';
+
+		return Datatable::collection(Category::All())
+			->searchColumns('name')
+			->orderColumns('name', 'description')
+			->addColumn('name', function ($model) {
+				return $model->name;
+			})
+
+			->addColumn('Created', function ($model) {
+
+				$t = $model->created_at;
+				return TicketController::usertimezone($t);
+			})
+			->addColumn('Actions', function ($model) {
+				//return '<a href=category/delete/' . $model->id . ' class="btn btn-danger btn-flat">Delete</a>&nbsp;<a href=category/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=article-list class="btn btn-warning btn-flat">View</a>';
+				return '<span  data-toggle="modal" data-target="#deletecategory' . $model->slug . '"><a href="#" ><button class="btn btn-danger btn-xs"></a>'. \Lang::get("lang.delete") .'</button></span>&nbsp;<a href=category/' . $model->id . '/edit class="btn btn-warning btn-xs">'. \Lang::get("lang.edit") .'</a>&nbsp;<a href=article-list class="btn btn-primary btn-xs">'. \Lang::get("lang.view") .'</a>
+				<div class="modal fade" id="deletecategory' . $model->slug . '">
+        <div class="modal-dialog">
+            <div class="modal-content">
+                <div class="modal-header">
+                    <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
+                    <h4 class="modal-title">Are You Sure ?</h4>
+                </div>
+                <div class="modal-body">
+                	'.$model->name.'
+                </div>
+
+                <div class="modal-footer">
+                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
+                    <a href="category/delete/' . $model->id . '"><button class="btn btn-danger">delete</button></a>
+                </div>
+            </div><!-- /.modal-content -->
+        </div><!-- /.modal-dialog -->
+    </div>';
+			})
+			->make();
+
+	}
+
+	/**
+	 * Create a Category
+	 * @param type Category $category
+	 * @return Response
+	 */
+	public function create(Category $category) {
+		/* Get the all attributes in the category model */
+		$category = $category->get();
+		/* get the view page to create new category with all attributes
+		of category model*/
+		return view('themes.default1.agent.kb.category.create', compact('category'));
+	}
+
+	/**
+	 * Store a newly created resource in storage.
+	 *
+	 * @return Response
+	 */
+	public function store(Category $category, CategoryRequest $request) {
+		/* Get the whole request from the form and insert into table via model */
+
+		$sl = $request->input('slug');
+		$slug = str_slug($sl, "-");
+
+		$category->slug = $slug;
+		//$category->save();
+
+		if ($category->fill($request->except('slug'))->save()) //True: send success message to index page
+		{
+			return Redirect::back()->with('success', 'Category Inserted Successfully');
+		} else //send fail to index page
+		{
+			return Redirect::back()->with('fails', 'Category Not Inserted');
+		}
+	}
+
+	/**
+	 * Display the specified resource.
+	 *
+	 * @param  int  $id
+	 * @return Response
+	 */
+	public function show($id) {
+		//
+	}
+
+	/**
+	 * Show the form for editing the specified resource.
+	 *
+	 * @param  int  $id
+	 * @return Response
+	 */
+	public function edit($slug, Category $category) {
+
+		$cid = $category->where('id', $slug)->first();
+		$id = $cid->id;
+		/* get the atributes of the category model whose id == $id */
+		$category = $category->whereId($id)->first();
+		/* get the Edit page the selected category via id */
+		return view('themes.default1.agent.kb.category.edit', compact('category'));
+
+	}
+
+	/**
+	 * Update the specified resource in storage.
+	 *
+	 * @param  int  $id
+	 * @return Response
+	 */
+	public function update($slug, Category $category, CategoryUpdate $request) {
+		
+		/* Edit the selected category via id */
+		$category = $category->where('id', $slug)->first();
+		$sl = $request->input('slug');
+		$slug = str_slug($sl, "-");
+		// dd($slug);
+		$category->slug = $slug;
+		/* update the values at the table via model according with the request */
+		if ($category->fill($request->all())->save()) //True: redirct to index page with success message
+		{
+			$category->slug = $slug;
+			$category->save();
+			return redirect('category')->with('success', 'Category Updated Successfully');
+		} else //redirect to index with fails message
+		{
+			return redirect('category')->with('fails', 'Category Not Updated');
+		}
+	}
+
+	/**
+	 * Remove the specified resource from storage.
+	 *
+	 * @param  int  $id
+	 * @return Response
+	 */
+	public function destroy($id, Category $category, Relationship $relation) {
+
+		$relation = $relation->where('category_id', $id)->first();
+		// dd($relation);
+		if($relation != null){
+			return Redirect::back()->with('fails', 'Category Not Deleted');
+		}
+		else {
+
+			/*  delete the category selected, id == $id */
+			$category = $category->whereId($id)->first();
+			if ($category->delete()) //True: redirect to index with success message
+			{
+				return Redirect::back()->with('success', 'Category Deleted Successfully');
+			} else //redirect to index page fails message
+			{
+				return Redirect::back()->with('fails', 'Category Not Deleted');
+			}
+			
+		}
+	}
+
+}

app/Http/Controllers/Agent/kb/PageController.php

@@ -0,0 +1,157 @@
+<?php namespace App\Http\Controllers\Agent\kb;
+
+use App\Http\Controllers\client\kb\UserController;
+use App\Http\Controllers\Agent\kb\ArticleController;
+use App\Http\Controllers\Controller;
+use App\Http\Controllers\Agent\kb\SettingsController;
+use App\Http\Controllers\Agent\helpdesk\TicketController;
+use App\Http\Requests\kb\PageRequest;
+use App\Http\Requests\kb\PageUpdate;
+use App\Model\kb\Page;
+use Datatable;
+use Illuminate\Http\Request;
+
+class PageController extends Controller {
+
+	/**
+	 * Contructor for both Authentication and Model Injecting
+	 * @param type Page $page
+	 * @return type
+	 */
+	public function __construct(Page $page) {
+		$this->middleware('auth');
+		$this->middleware('roles');
+		$this->page = $page;
+		SettingsController::language();
+	}
+
+	/**
+	 * Display a listing of the resource.
+	 *
+	 * @return Response
+	 */
+	public function index() {
+
+		$pages = $this->page->paginate(3);
+		$pages->setPath('page');
+		return view('themes.default1.agent.kb.pages.index', compact('pages'));
+
+	}
+
+	public function getData() {
+
+		//return 'kfjhje';
+
+		return Datatable::collection(Page::All())
+			->searchColumns('name')
+			->orderColumns('name', 'description', 'created')
+			->addColumn('name', function ($model) {
+				return $model->name;
+			})
+
+			->addColumn('Created', function ($model) {
+
+				$t = $model->created_at;
+				return TicketController::usertimezone($t);
+			})
+			->addColumn('Actions', function ($model) {
+
+				//return '<a href=page/delete/' . $model->id . ' class="btn btn-danger btn-flat">Delete</a>&nbsp;<a href=page/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=article-list class="btn btn-warning btn-flat">View</a>';
+				return '<span  data-toggle="modal" data-target="#deletepage' . $model->id . '"><a href="#" ><button class="btn btn-danger btn-xs"></a> '. \Lang::get('lang.delete') .'</button></span>&nbsp;<a href=page/' . $model->slug . '/edit class="btn btn-warning btn-xs">'. \Lang::get('lang.edit') .'</a>&nbsp;<a href=pages/' . $model->slug . ' class="btn btn-primary btn-xs">'. \Lang::get('lang.view') .'</a>
+				<div class="modal fade" id="deletepage' . $model->id . '">
+        <div class="modal-dialog">
+            <div class="modal-content">
+                <div class="modal-header">
+                    <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
+                    <h4 class="modal-title">Are You Sure ?</h4>
+                </div>
+                <div class="modal-body">
+                	'.$model->name.'
+                </div>
+
+                <div class="modal-footer">
+                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
+                    <a href="page/delete/' . $model->id . '"><button class="btn btn-danger">delete</button></a>
+                </div>
+            </div><!-- /.modal-content -->
+        </div><!-- /.modal-dialog -->
+    </div>';
+			})
+			->make();
+	}
+
+	/**
+	 * Show the form for creating a new resource.
+	 *
+	 * @return Response
+	 */
+	public function create() {
+		return view('themes.default1.agent.kb.pages.create');
+	}
+
+	/**
+	 * To insert a value to the table Page
+	 * @param type Request $request
+	 * @return type
+	 */
+	public function store(PageRequest $request) {
+			$sl = $request->input('slug');
+			$slug = str_slug($sl, "-");
+
+			$this->page->slug = $slug;
+
+		$this->page->fill($request->except('slug'))->save();
+		return redirect('page');
+	}
+
+	/**
+	 * Display the specified resource.
+	 *
+	 * @param  int  $id
+	 * @return Response
+	 */
+	public function show($id) {
+		//
+	}
+
+	/**
+	 * To edit a page
+	 * @param type $id
+	 * @return type
+	 */
+	public function edit($slug) {
+		$page = $this->page->where('slug', $slug)->first();
+		return view('themes.default1.agent.kb.pages.edit', compact('page'));
+	}
+
+	/**
+	 * To update a page
+	 * @param type $id
+	 * @param type Request $request
+	 * @return type
+	 */
+	public function update($slug, PageUpdate $request) {
+		$pages = $this->page->where('slug', $slug)->first();
+		$sl = $request->input('slug');
+			$slug = str_slug($sl, "-");
+
+			$this->page->slug = $slug;
+		//$id = $page->id;
+		$pages->fill($request->all())->save();
+		$pages->slug = $slug;
+		$pages->save();
+		return redirect('page')->with('success', 'Your Page Updated Successfully');
+	}
+
+	/**
+	 * To Delete one Page
+	 * @param type $id
+	 * @return type
+	 */
+	public function destroy($id) {
+		$page = $this->page->whereId($id)->first();
+		$page->delete();
+		return redirect('page')->with('success', 'Page Deleted Successfully');
+	}
+
+}

app/Http/Controllers/Agent/kb/SettingsController.php

@@ -0,0 +1,384 @@
+<?php namespace App\Http\Controllers\Agent\kb;
+
+use App\Http\Controllers\Agent\kb\ArticleController;
+use App\Http\Controllers\Agent\helpdesk\TicketController;
+use App\Http\Controllers\Controller;
+use App\Http\Requests\kb\FooterRequest;
+use App\Http\Requests\kb\ProfilePassword;
+use App\Http\Requests\kb\ProfileRequest;
+use App\Http\Requests\kb\SettingsRequests;
+use App\Http\Requests\kb\SocialRequest;
+use App\Model\kb\Comment;
+use App\Model\kb\DateFormat;
+use App\Model\kb\Faq;
+use App\Model\kb\Settings;
+use App\Model\kb\Side1;
+use App\Model\kb\Side2;
+use App\Model\kb\Social;
+use App\Model\helpdesk\Utility\Timezones;
+use Auth;
+use Config;
+use Datatable;
+use Hash;
+use Illuminate\Http\Request;
+use Image;
+use Input;
+
+class SettingsController extends Controller {
+
+	/**
+	 * Display a listing of the resource.
+	 *
+	 * @return Response
+	 */
+	public function __construct() {
+		$this->middleware('auth');
+		$this->middleware('roles');
+		$this->language();
+	}
+
+	/**
+	 * to get the settings page
+	 * @return response
+	 * @package default
+	 */
+	public function settings(Settings $settings, Timezones $time, DateFormat $date) {
+
+		/* get the setting where the id == 1 */
+		$settings = $settings->whereId('1')->first();
+		$time = $time->get();
+		//$date = $date->get();
+		return view('themes.default1.agent.kb.settings.settings', compact('date', 'settings', 'time'));
+	}
+
+	/**
+	 * Update the specified resource in storage.
+	 *
+	 * @param  int  $id
+	 * @return Response
+	 */
+	public function postSettings($id, Settings $settings, SettingsRequests $request) {
+		try
+		{
+			/* fetch the values of company request  */
+			$settings = $settings->whereId('1')->first();
+
+			if (Input::file('logo')) {
+				$name = Input::file('logo')->getClientOriginalName();
+
+				$destinationPath = 'lb-faveo/dist/image';
+				$fileName = rand(0000, 9999) . '.' . $name;
+				//echo $fileName;
+
+				Input::file('logo')->move($destinationPath, $fileName);
+
+				$settings->logo = $fileName;
+				//$thDestinationPath = 'dist/th';
+
+				Image::make($destinationPath . '/' . $fileName, array(
+					'width' => 300,
+					'height' => 300,
+					'grayscale' => false,
+				))->save('lb-faveo/dist/image/' . $fileName);
+			}
+			if (Input::file('background')) {
+				$name = Input::file('background')->getClientOriginalName();
+
+				$destinationPath = 'lb-faveo/dist/image';
+				$fileName = rand(0000, 9999) . '.' . $name;
+				echo $fileName;
+
+				Input::file('background')->move($destinationPath, $fileName);
+
+				$settings->background = $fileName;
+				//$thDestinationPath = 'dist/th';
+
+				Image::make($destinationPath . '/' . $fileName, array(
+					'width' => 300,
+					'height' => 300,
+					'grayscale' => false,
+				))->save('lb-faveo/dist/image/' . $fileName);
+			}
+
+			/* Check whether function success or not */
+
+			if ($settings->fill($request->except('logo', 'background'))->save() == true) {
+				/* redirect to Index page with Success Message */
+
+				return redirect('settings')->with('success', 'Settings Updated Successfully');
+			} else {
+				/* redirect to Index page with Fails Message */
+				return redirect('settings')->with('fails', 'Settings can not Updated');
+			}
+		} catch (Exception $e) {
+			/* redirect to Index page with Fails Message */
+			return redirect('settings')->with('fails', 'Settings can not Updated');
+		}
+
+	}
+
+/**
+ * to get the faq view page
+ * @return response
+ */
+	public function Faq(Faq $faq) {
+		/* fetch the values of faq  */
+		$faq = $faq->whereId('1')->first();
+		return view('themes.default1.agent.settings.faq', compact('faq'));
+
+	}
+	public function postfaq($id, Faq $faq, Request $request) {
+		$faq = $faq->whereId('1')->first();
+		if ($faq->fill($request->input())->save()) {
+			return redirect('create-faq')->with('success', 'Faq updated Successfully');
+		} else {
+			return redirect('craete-faq')->with('fails', 'Faq not updated');
+		}
+	}
+
+	/**
+	 *  get the create page to insert the values to database
+	 * @return type response
+	 */
+	public function CreateSocialLink(Social $social) {
+		$social = $social->whereId('1')->first();
+		return view('themes.default1.agent.kb.settings.social', compact('social'));
+	}
+
+	/**
+	 *
+	 * @param type Social $social
+	 * @param type Request $request
+	 * @return type resonse
+	 */
+	public function PostSocial(Social $social, SocialRequest $request) {
+		$social = $social->whereId('1')->first();
+		if ($social->fill($request->input())->save()) {
+			return redirect('social')->with('success', 'Your Social Links Stored');
+		} else {
+			return redirect('social')->with('fails', 'Sorry Can not Performe');
+		}
+	}
+
+	/**
+	 * To Moderate the commenting
+	 * @param type Comment $comment
+	 * @return Response
+	 */
+	public function comment(Comment $comment) {
+		return view('themes.default1.agent.kb.settings.comment');
+	}
+
+	/**
+	 * getdata
+	 * @return type 
+	 */
+	public function getData() {
+		return \Datatable::collection(Comment::All())
+			->searchColumns('name', 'email', 'comment', 'created')
+			->orderColumns('name')
+			->addColumn('name', function ($model) {
+				return $model->name;
+			})
+			->addColumn('email', function ($model) {
+				return $model->email;
+			})
+			->addColumn('website', function ($model) {
+				return $model->website;
+			})
+			->addColumn('comment', function ($model) {
+				return $model->comment;
+			})
+			->addColumn('status', function ($model) {
+				$status = $model->status;
+				if ($status == 1) {
+					return '<p style="color:blue"">'.\Lang::get('lang.published');
+				} else {
+					return '<p style="color:red"">'.\Lang::get('lang.not_published');
+				}
+			})
+			->addColumn('Created', function ($model) {
+				return TicketController::usertimezone(date($model->created_at));
+			})
+			->addColumn('Actions', function ($model) {
+				return '<a href=comment/delete/' . $model->id . ' class="btn btn-danger btn-xs">'.\Lang::get('lang.delete').'</a>&nbsp;<a href=published/' . $model->id . ' class="btn btn-warning btn-xs">'.\Lang::get('lang.publish').'</a>';
+			})
+			->make();
+	}
+
+	/**
+	 * Admin can publish the comment
+	 * @param type $id
+	 * @param type Comment $comment
+	 * @return bool
+	 */
+	public function publish($id, Comment $comment) {
+		$comment = $comment->whereId($id)->first();
+		$comment->status = 1;
+		if ($comment->save()) {
+			return redirect('comment')->with('success', $comment->name . '-' . 'Comment Published');
+		} else {
+			return redirect('comment')->with('fails', 'Can not Process');
+		}
+	}
+
+	/**
+	 * delete the comment
+	 * @param type $id
+	 * @param type Comment $comment
+	 * @return type
+	 */
+	public function delete($id, Comment $comment) {
+		$comment = $comment->whereId($id)->first();
+		if ($comment->delete()) {
+			return redirect('comment')->with('success', $comment->name . "'s!" . 'Comment Deleted');
+		} else {
+			return redirect('comment')->with('fails', 'Can not Process');
+		}
+	}
+
+	public function getProfile() {
+		$time = Timezone::all();
+		$user = Auth::user();
+		return view('themes.default1.agent.kb.settings.profile', compact('user', 'time'));
+	}
+
+	public function postProfile(ProfileRequest $request) {
+		$user = Auth::user();
+		$user->gender = $request->input('gender');
+		$user->save();
+
+		if (is_null($user->profile_pic)) {
+			if ($request->input('gender') == 1) {
+
+				$name = 'avatar5.png';
+				$destinationPath = 'lb-faveo/dist/img';
+				$user->profile_pic = $name;
+			} elseif ($request->input('gender') == 0) {
+
+				$name = 'avatar2.png';
+				$destinationPath = 'lb-faveo/dist/img';
+				$user->profile_pic = $name;
+			}
+		}
+
+		if (Input::file('profile_pic')) {
+			//$extension = Input::file('profile_pic')->getClientOriginalExtension();
+			$name = Input::file('profile_pic')->getClientOriginalName();
+
+			$destinationPath = 'lb-faveo/dist/img';
+			$fileName = rand(0000, 9999) . '.' . $name;
+			//echo $fileName;
+
+			Input::file('profile_pic')->move($destinationPath, $fileName);
+
+			$user->profile_pic = $fileName;
+
+		} else {
+			$user->fill($request->except('profile_pic', 'gender'))->save();
+			return redirect()->back()->with('success1', 'Profile Updated sucessfully');
+
+		}
+
+		if ($user->fill($request->except('profile_pic'))->save()) {
+			return redirect('profile')->with('success1', 'Profile Updated sucessfully');
+		} else {
+			return redirect('profile')->with('fails1', 'Profile Not Updated sucessfully');
+		}
+
+	}
+	public function postProfilePassword($id, ProfilePassword $request) {
+		$user = Auth::user();
+		//echo $user->password;
+
+		if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
+			$user->password = Hash::make($request->input('new_password'));
+			$user->save();
+			return redirect('profile')->with('success2', 'Password Updated sucessfully');
+		} else {
+			return redirect('profile')->with('fails2', 'Old password Wrong');
+		}
+
+	}
+	/**
+	 * To delete the logo
+	 * @param type $id
+	 * @param type Settings $setting
+	 * @return type
+	 */
+	public function deleteLogo($id, Settings $setting) {
+		$setting = $setting->whereId($id)->first();
+		$setting->logo = '';
+		$setting->save();
+		return redirect('settings')->with('success', 'Settings Updated Successfully');
+
+	}
+
+	public function deleteBackground($id, Settings $setting) {
+		$setting = $setting->whereId($id)->first();
+		$setting->background = '';
+		$setting->save();
+		return redirect('settings')->with('success', 'Settings Updated Successfully');
+
+	}
+
+	/**
+	 * Get the View of create Side widget page
+	 * @param type Side1 $side
+	 * @return View
+	 */
+	public function side1(Side1 $side) {
+		$side = $side->where('id', '1')->first();
+		return view('themes.default1.agent.kb.settings.side1', compact('side'));
+	}
+
+	/**
+	 * Post function of Side1 Page
+	 * @param type $id
+	 * @param type Side1 $side
+	 * @param type Request $request
+	 * @return view
+	 */
+	public function postside1($id, Side1 $side, Request $request) {
+		$side = $side->whereId($id)->first();
+		if ($side->fill($request->input())->save()) {
+			return redirect('side1')->with('success', 'Side Widget 1 Created !');
+		} else {
+			return redirect('side1')->with('fails', 'Whoops ! Something went Wrong ! ');
+		}
+	}
+
+	/**
+	 * Get the View for side widget creat
+	 * @param type Side2 $side
+	 * @return type
+	 */
+	public function side2(Side2 $side) {
+		$side = $side->where('id', '1')->first();
+		return view('themes.default1.agent.kb.settings.side2', compact('side'));
+	}
+
+	/**
+	 * Post functio for side
+	 * @param type $id
+	 * @param type Side2 $side
+	 * @param type Request $request
+	 * @return response
+	 */
+	public function postside2($id, Side2 $side, Request $request) {
+		$side = $side->whereId($id)->first();
+		if ($side->fill($request->input())->save()) {
+			return redirect('side2')->with('success', 'Side Widget 2 Created !');
+		} else {
+			return redirect('side2')->with('fails', 'Whoops ! Something went Wrong ! ');
+		}
+	}
+
+	static function language() {
+		// $set = Settings::whereId(1)->first();
+		// $lang = $set->language;
+		Config::set('app.locale', 'en');
+		Config::get('app');
+	}
+
+}