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updated version 1.0.3

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This commit is contained in:
sujitprasad
2015-12-09 16:20:35 +05:30
parent 94f4c49254
commit 561a4a2e49
54 changed files with 2500 additions and 185 deletions
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109
code/resources/views/themes/default1/agent/helpdesk/dashboard/dashboard.blade.php
View File

@@ -15,14 +15,7 @@ class="active"
@section('content')
<div class="box box-info">
<?php
// $tickets = App\Model\Ticket\Tickets::where('created_at','>=',date('Y-m-d'))->get();
// echo count($tickets);
?>
<div class="box-header with-border">
<h3 class="box-title">{!! Lang::get('lang.line_chart') !!}</h3>
<div class="box-tools pull-right">
@@ -83,75 +76,65 @@ $delete = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$department->id
$(function(){
$.getJSON("agen", function (result) {
var labels = [],data=[],data2=[];
var labels=[], open=[], closed=[], reopened=[];
//,data2=[],data3=[],data4=[];
for (var i = 0; i < result.length; i++) {
$var12 = result[i].month;
if($var12 == 1){
$var13 = "January";
}
if($var12 == 2){
$var13 = "Febuary";
}
if($var12 == 3){
$var13 = "March";
}
if($var12 == 4){
$var13 = "April";
}
if($var12 == 5){
$var13 = "May";
}
if($var12 == 6){
$var13 = "June";
}
if($var12 == 7){
$var13 = "July";
}
if($var12 == 8){
$var13 = "August";
}
if($var12 == 9){
$var13 = "September";
}
if($var12 == 10){
$var13 = "October";
}
if($var12 == 11){
$var13 = "November";
}
if($var12 == 12){
$var13 = "December";
}
labels.push($var13);
data.push(result[i].tickets);
// data2.push(result[i].monthNum);
// $var12 = result[i].day;
// labels.push($var12);
labels.push(result[i].date);
open.push(result[i].open);
closed.push(result[i].closed);
reopened.push(result[i].reopened);
// data4.push(result[i].open);
}
var buyerData = {
labels : labels,
datasets : [
{
label : "Tickets" ,
label : "Total Tickets" ,
fillColor : "rgba(240, 127, 110, 0.3)",
strokeColor : "#f56954",
pointColor : "#A62121",
pointStrokeColor : "#741F1F",
data : data
pointStrokeColor : "#E60073",
pointHighlightFill : "#FF4DC3",
pointHighlightStroke : "rgba(151,187,205,1)",
data : open
}
,{
label : "Open Tickets" ,
fillColor : "rgba(255, 102, 204, 0.4)",
strokeColor : "#f56954",
pointColor : "#FF66CC",
pointStrokeColor : "#fff",
pointHighlightFill : "#FF4DC3",
pointHighlightStroke : "rgba(151,187,205,1)",
data : closed
}
//,
// {
// label : "Closed Tickets",
// fillColor : "rgba(151,187,205,0.2)",
// strokeColor : "rgba(151,187,205,1)",
// pointColor : "rgba(151,187,205,1)",
// pointStrokeColor : "#fff",
// pointHighlightFill : "#fff",
// pointHighlightStroke : "rgba(151,187,205,1)",
// data : data2
// }
,{
label : "Closed Tickets",
fillColor : "rgba(151,187,205,0.2)",
strokeColor : "rgba(151,187,205,1)",
pointColor : "rgba(151,187,205,1)",
pointStrokeColor : "#0000CC",
pointHighlightFill : "#0000E6",
pointHighlightStroke : "rgba(151,187,205,1)",
data : reopened
}
// ,{
// label : "Reopened Tickets",
// fillColor : "rgba(102,255,51,0.2)",
// strokeColor : "rgba(151,187,205,1)",
// pointColor : "rgba(46,184,0,1)",
// pointStrokeColor : "#fff",
// pointHighlightFill : "#fff",
// pointHighlightStroke : "rgba(151,187,205,1)",
// data : data3
// }
]
};

14
code/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
View File

@@ -50,7 +50,10 @@ active
<h3 class="box-title" id="refresh2"><i class="fa fa-user"> </i> @if($thread->title){!! $thread->title !!} @endif</h3>
<div class="pull-right">
<!-- <button type="button" class="btn btn-default"><i class="fa fa-edit" style="color:green;"> </i> Edit</button> -->
<?php if ($group->can_edit_ticket == 1) {?>
<?php
Event::fire(new \App\Events\TicketBoxHeader($user->id));
if ($group->can_edit_ticket == 1) {?>
<button type="button" class="btn btn-default" id="Edit_Ticket" data-toggle="modal" data-target="#Edit"><i class="fa fa-edit" style="color:green;"> </i> {!! Lang::get('lang.edit') !!}</button>
<?php } ?>
@@ -195,8 +198,9 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
@if($user->mobile !=null)<tr><td><b>Phone:</b></td> <td>{{$user->ext . $user->phone_number}}</td></tr>@endif
<tr><td><b>{!! Lang::get('lang.source') !!}:</b></td> <td>{{$ticket_source}}</td></tr>
<tr><td><b>{!! Lang::get('lang.help_topic') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
<?php Event::fire(new App\Events\TicketDetailTable($TicketData)); ?>
<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{$username}}</td></tr>
<?php Event::fire(new App\Events\TicketDetailTable($TicketData)); ?>
</table>
</div>
</div>
@@ -204,6 +208,8 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
</div>
</div>
</div>
{{-- Event fire --}}
<?php Event::fire(new App\Events\TimeLineFormEvent($TicketData)); ?>
<div class='row'>
<div class='col-xs-12'>
<div class="nav-tabs-custom">
@@ -620,7 +626,11 @@ $data = $ConvDate[0];
</div>
@endif
@endif
<div class="timeline-footer" style="margin-bottom:-5px">
@if(!$conversation->is_internal)
<?php Event::fire(new App\Events\Timeline($conversation,$role,$user)); ?>
@endif
<?php
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id','=',$conversation->id)->get();
$i = 0;