diff --git a/app/Http/Controllers/Client/helpdesk/FormController.php b/app/Http/Controllers/Client/helpdesk/FormController.php
index 1835b5189..5c1162ebc 100644
--- a/app/Http/Controllers/Client/helpdesk/FormController.php
+++ b/app/Http/Controllers/Client/helpdesk/FormController.php
@@ -180,10 +180,12 @@ class FormController extends Controller
          // $priority = $ticket_settings->first()->priority;
          $default_priority = Ticket_Priority::where('is_default', '=', 1)->first();
         $user_priority = CommonSettings::where('id', '=', 6)->first();
-        if ($user_priority->status == 0) {
+        if (!($request->input('priority'))) {
             $priority = $default_priority->priority_id;
+ 
         } else {
             $priority = $request->input('priority');
+             
         }
         $source = $ticket_source->where('name', '=', 'web')->first()->id;
         $attachments = $request->file('attachment');
diff --git a/resources/views/themes/default1/admin/helpdesk/manage/ticket_priority/index.blade.php b/resources/views/themes/default1/admin/helpdesk/manage/ticket_priority/index.blade.php
index f74656881..9b89af90d 100644
--- a/resources/views/themes/default1/admin/helpdesk/manage/ticket_priority/index.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/manage/ticket_priority/index.blade.php
@@ -55,8 +55,9 @@ class="active"
 
 
 <!-- <li><a class="right" title="" data-placement="right" data-toggle="tooltip" href="#" data-original-title="Tooltip on right"> sss</a></li> -->
-<a class="right" title="" data-placement="right" data-toggle="tooltip" href="#" data-original-title="{{Lang::get('lang.active_user_can_select_the_priority_while_creating_ticket')}}">
     <div class="box-header with-border">
+    <a class="right" title="" data-placement="right" data-toggle="tooltip" href="#" data-original-title="{{Lang::get('lang.active_user_can_select_the_priority_while_creating_ticket')}}">
+
         <span class="lead border-right" >{!! Lang::get('lang.current') !!}{!! Lang::get('lang.user_priority_status') !!}</span>
        
            </a>
@@ -88,10 +89,10 @@ class="active"
     <div class="box-footer">
     </div>
 </div>
-<script type="text/javascript">
+<!-- <script type="text/javascript">
     $('a').tooltip()
 </script>
-
+ -->
 <script>
     function confirmDelete(priority_id) {
         var r = confirm('Are you sure?');
@@ -106,7 +107,7 @@ class="active"
 </script>
 <script>
     $('#toggle_event_editing button').click(function () {
-
+        
         var user_settings_priority=1;
          var user_settings_priority=0;
         if ($(this).hasClass('locked_active') ) {
@@ -124,7 +125,7 @@ class="active"
         $.ajax({
             type: 'post',
             url: '{{route("user.priority.index")}}',
-            data: {user/settings/priority: user_settings_priority},
+           data: {user_settings_priority: user_settings_priority},
             success: function (result) {
                 // with('success', Lang::get('lang.approval_settings-created-successfully'));
                 // alert("Hi, testing");
diff --git a/resources/views/themes/default1/client/helpdesk/form.blade.php b/resources/views/themes/default1/client/helpdesk/form.blade.php
index 0a2d36aa6..fcc268d9f 100644
--- a/resources/views/themes/default1/client/helpdesk/form.blade.php
+++ b/resources/views/themes/default1/client/helpdesk/form.blade.php
@@ -175,6 +175,7 @@ class = "active"
             ?>
              
              @if($user_Priority == 1)
+             @if(Auth::user()->active == '1')
              <div class="col-md-12 form-group">
                 <div class="row">
                     <div class="col-md-1">
@@ -186,7 +187,7 @@ class = "active"
                     </div>
                  </div>
             </div>
-            @else
+           @endif
 
             @endif
             <div class="col-md-12 form-group {{ $errors->has('Subject') ? 'has-error' : '' }}">