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bug fix patch

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# update dummy database
# update update sql dump
# added ticket link in ticekt assignent template
This commit is contained in:
Manish Verma
2016-12-01 12:53:58 +05:30
parent f29c98bf50
commit 4be39392e7
8 changed files with 11 additions and 19 deletions
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6
app/Http/Controllers/Agent/helpdesk/TicketController.php
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@@ -85,7 +85,7 @@ class TicketController extends Controller
$tickets = Tickets::whereIn('status', [1, 7])->get();
} else {
$dept = DB::table('department')->where('id', '=', Auth::user()->primary_dpt)->first();
$tickets = Tickets::whereIn('status', [1, 7])->where('dept_id', '=', $dept->id)->get();
$tickets = Tickets::whereIn('status', [1, 7])->where('dept_id', '=', $dept->id)->orWhere('assigned_to', '=', Auth::user()->id)->get();
}
return $this->getTable($tickets);
@@ -1508,10 +1508,10 @@ class TicketController extends Controller
$agent = $user_detail->first_name;
$agent_email = $user_detail->email;
$ticket_link = route('ticket.thread', $id);
$master = Auth::user()->first_name.' '.Auth::user()->last_name;
try {
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticket->dept_id), $to = ['name' => $agent, 'email' => $agent_email], $message = ['subject' => $ticket_subject.'[#'.$ticket_number.']', 'scenario' => 'assign-ticket'], $template_variables = ['ticket_agent_name' => $agent, 'ticket_number' => $ticket_number, 'ticket_assigner' => $master]);
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticket->dept_id), $to = ['name' => $agent, 'email' => $agent_email], $message = ['subject' => $ticket_subject.'[#'.$ticket_number.']', 'scenario' => 'assign-ticket'], $template_variables = ['ticket_agent_name' => $agent, 'ticket_number' => $ticket_number, 'ticket_assigner' => $master, 'ticket_link' => $ticket_link]);
} catch (\Exception $e) {
return 0;
}