diff --git a/app/Http/Controllers/Admin/helpdesk/LanguageController.php b/app/Http/Controllers/Admin/helpdesk/LanguageController.php
index 12586f820..b5f3e4ed5 100644
--- a/app/Http/Controllers/Admin/helpdesk/LanguageController.php
+++ b/app/Http/Controllers/Admin/helpdesk/LanguageController.php
@@ -89,9 +89,9 @@ class LanguageController extends Controller
         return \Datatable::collection(new Collection($values))
                         ->addColumn('language', function ($model) {
                             if ($model == Config::get('app.fallback_locale')) {
-                                return Config::get('languages.'.$model).' ('.Lang::get('lang.default').')';
+                                return Config::get('languages.'.$model)[1].' ('.Lang::get('lang.default').')';
                             } else {
-                                return Config::get('languages.'.$model);
+                                return Config::get('languages.'.$model)[1];
                             }
                         })
                         ->addColumn('id', function ($model) {
diff --git a/app/Http/Controllers/Admin/helpdesk/WorkflowController.php b/app/Http/Controllers/Admin/helpdesk/WorkflowController.php
index 5e610b606..44eab8b0d 100644
--- a/app/Http/Controllers/Admin/helpdesk/WorkflowController.php
+++ b/app/Http/Controllers/Admin/helpdesk/WorkflowController.php
@@ -144,7 +144,7 @@ class WorkflowController extends Controller
      */
     public function create(Emails $emails)
     {
-        $email_data = '';
+        $email_data = [];
         foreach ($emails->pluck('email_address', 'id') as $key => $email) {
             $email_data["E-$key"] = $email;
         }
diff --git a/resources/views/themes/default1/admin/helpdesk/manage/helptopic/create.blade.php b/resources/views/themes/default1/admin/helpdesk/manage/helptopic/create.blade.php
index 46419ceff..e126e518d 100644
--- a/resources/views/themes/default1/admin/helpdesk/manage/helptopic/create.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/manage/helptopic/create.blade.php
@@ -100,21 +100,21 @@ class="active"
                     <div class="col-md-6">
                         <div class="form-group {{ $errors->has('parent_topic') ? 'has-error' : '' }}">
                             {!! Form::label('parent_topic',Lang::get('lang.parent_topic')) !!}
-                            {!!Form::select('parent_topic', [''=>Lang::get('lang.select_a_parent_topic'),Lang::get('lang.help_topic')=>$topics->lists('topic','topic')->toArray()],1,['class' => 'form-control']) !!}
+                            {!!Form::select('parent_topic', [''=>Lang::get('lang.select_a_parent_topic'),Lang::get('lang.help_topic')=>$topics->pluck('topic','topic')->toArray()],1,['class' => 'form-control']) !!}
                         </div>
                     </div>
                     <!-- Custom Form: Drop down: value from form table -->
                     <div class="col-md-6">
                         <div class="form-group {{ $errors->has('custom_form') ? 'has-error' : '' }}">
                             {!! Form::label('custom_form',Lang::get('lang.Custom_form')) !!}
-                            {!!Form::select('custom_form', [''=>Lang::get('lang.select_a_form'),Lang::get('lang.custom_form')=>$forms->lists('formname','id')->toArray()],1,['class' => 'form-control']) !!}
+                            {!!Form::select('custom_form', [''=>Lang::get('lang.select_a_form'),Lang::get('lang.custom_form')=>$forms->pluck('formname','id')->toArray()],1,['class' => 'form-control']) !!}
                         </div>
                     </div>
                     <!-- Department:	Drop down: value Department form table -->
                     <div class="col-md-6">
                         <div class="form-group {{ $errors->has('department') ? 'has-error' : '' }}">
                             {!! Form::label('department',Lang::get('lang.department')) !!}
-                            {!!Form::select('department', [''=>Lang::get('lang.select_a_department'),Lang::get('lang.departments')=>$departments->lists('name','id')->toArray()],1,['class' => 'form-control']) !!}
+                            {!!Form::select('department', [''=>Lang::get('lang.select_a_department'),Lang::get('lang.departments')=>$departments->pluck('name','id')->toArray()],1,['class' => 'form-control']) !!}
                         </div>
                     </div>
                 </div>
@@ -123,21 +123,21 @@ class="active"
                     <div class="col-md-4">
                         <div class="form-group {{ $errors->has('priority') ? 'has-error' : '' }}">
                             {!! Form::label('priority',Lang::get('lang.priority')) !!} <span class="text-red"> *</span>
-                            {!!Form::select('priority', [''=>Lang::get('lang.select_a_priority'),Lang::get('lang.priorities')=>$priority->lists('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
+                            {!!Form::select('priority', [''=>Lang::get('lang.select_a_priority'),Lang::get('lang.priorities')=>$priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
                         </div>
                     </div>
                     <!-- SLA Plan:	 Drop down: value SLA Plan  table-->
                     <div class="col-md-4">
                         <div class="form-group {{ $errors->has('sla_plan') ? 'has-error' : '' }}">
                             {!! Form::label('sla_plan',Lang::get('lang.SLA_plan')) !!}
-                            {!!Form::select('sla_plan', [''=>Lang::get('lang.select_a_sla_plan'),Lang::get('lang.sla_plans')=>$slas->lists('name','id')->toArray()],1,['class' => 'form-control']) !!}
+                            {!!Form::select('sla_plan', [''=>Lang::get('lang.select_a_sla_plan'),Lang::get('lang.sla_plans')=>$slas->pluck('name','id')->toArray()],1,['class' => 'form-control']) !!}
                         </div>
                     </div>
                     <!-- Auto-assign To:	Drop Down: value  from Agent table   -->
                     <div class="col-md-4">
                         <div class="form-group {{ $errors->has('auto_assign') ? 'has-error' : '' }}">
                             {!! Form::label('auto_assign',Lang::get('lang.auto_assign')) !!}
-                            {!!Form::select('auto_assign', [''=>Lang::get('lang.select_an_agent'),Lang::get('lang.agents')=>$agents->lists('full_name','id')->toArray()],null,['class' => 'form-control']) !!}
+                            {!!Form::select('auto_assign', [''=>Lang::get('lang.select_an_agent'),Lang::get('lang.agents')=>$agents->pluck('full_name','id')->toArray()],null,['class' => 'form-control']) !!}
                         </div>
                     </div>
                 </div>
diff --git a/resources/views/themes/default1/admin/helpdesk/manage/helptopic/edit.blade.php b/resources/views/themes/default1/admin/helpdesk/manage/helptopic/edit.blade.php
index 36f8707de..3c0a6c4ee 100644
--- a/resources/views/themes/default1/admin/helpdesk/manage/helptopic/edit.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/manage/helptopic/edit.blade.php
@@ -98,21 +98,21 @@ class="active"
             <div class="col-md-6">
                 <div class="form-group {{ $errors->has('parent_topic') ? 'has-error' : '' }}">
                     {!! Form::label('parent_topic',Lang::get('lang.parent_topic')) !!}
-                    {!!Form::select('parent_topic', [''=>Lang::get('lang.select_a_parent_topic'),Lang::get('lang.help_topic')=>$topics->lists('topic','id')->toArray()],null,['class' => 'form-control']) !!}
+                    {!!Form::select('parent_topic', [''=>Lang::get('lang.select_a_parent_topic'),Lang::get('lang.help_topic')=>$topics->pluck('topic','id')->toArray()],null,['class' => 'form-control']) !!}
                 </div>
             </div>
             <!-- Custom Form: Drop down: value from form table -->
             <div class="col-md-6">
                 <div class="form-group {{ $errors->has('custom_form') ? 'has-error' : '' }}">
                     {!! Form::label('custom_form',Lang::get('lang.Custom_form')) !!}
-                    {!!Form::select('custom_form', [''=>Lang::get('lang.select_a_form'),Lang::get('lang.custom_form')=>$forms->lists('formname','id')->toArray()],null,['class' => 'form-control']) !!}
+                    {!!Form::select('custom_form', [''=>Lang::get('lang.select_a_form'),Lang::get('lang.custom_form')=>$forms->pluck('formname','id')->toArray()],null,['class' => 'form-control']) !!}
                 </div>
             </div>
             <!-- Department:	Drop down: value Department form table -->
             <div class="col-md-6">
                 <div class="form-group {{ $errors->has('department') ? 'has-error' : '' }}">
                     {!! Form::label('department',Lang::get('lang.department')) !!}
-                    {!!Form::select('department', [''=>Lang::get('lang.select_a_department'),Lang::get('lang.departments')=>$departments->lists('name','id')->toArray()],null,['class' => 'form-control']) !!}
+                    {!!Form::select('department', [''=>Lang::get('lang.select_a_department'),Lang::get('lang.departments')=>$departments->pluck('name','id')->toArray()],null,['class' => 'form-control']) !!}
                 </div>
             </div>
         </div>
@@ -121,21 +121,21 @@ class="active"
             <div class="col-md-4">
                 <div class="form-group {{ $errors->has('priority') ? 'has-error' : '' }}">
                     {!! Form::label('priority',Lang::get('lang.priority')) !!} <span class="text-red"> *</span>
-                    {!!Form::select('priority', [''=>Lang::get('lang.select_a_priority'),Lang::get('lang.priorities')=>$priority->lists('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
+                    {!!Form::select('priority', [''=>Lang::get('lang.select_a_priority'),Lang::get('lang.priorities')=>$priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
                 </div>
             </div>
             <!-- SLA Plan:	 Drop down: value SLA Plan  table-->
             <div class="col-md-4">
                 <div class="form-group {{ $errors->has('sla_plan') ? 'has-error' : '' }}">
                     {!! Form::label('sla_plan',Lang::get('lang.SLA_plan')) !!}
-                    {!!Form::select('sla_plan', [''=>Lang::get('lang.select_a_sla_plan'),Lang::get('lang.sla_plans')=>$slas->lists('name','id')->toArray()],null,['class' => 'form-control']) !!}
+                    {!!Form::select('sla_plan', [''=>Lang::get('lang.select_a_sla_plan'),Lang::get('lang.sla_plans')=>$slas->pluck('name','id')->toArray()],null,['class' => 'form-control']) !!}
                 </div>
             </div>
             <!-- Auto-assign To:	Drop Down: value  from Agent table   -->
             <div class="col-md-4">
                 <div class="form-group {{ $errors->has('auto_assign') ? 'has-error' : '' }}">
                     {!! Form::label('auto_assign',Lang::get('lang.auto_assign')) !!}
-                    {!!Form::select('auto_assign', [''=>Lang::get('lang.select_an_agent'),Lang::get('lang.agents')=>$agents->lists('full_name','id')->toArray()],null,['class' => 'form-control']) !!}
+                    {!!Form::select('auto_assign', [''=>Lang::get('lang.select_an_agent'),Lang::get('lang.agents')=>$agents->pluck('full_name','id')->toArray()],null,['class' => 'form-control']) !!}
                 </div>
             </div>
         </div>
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/close-workflow/index.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/close-workflow/index.blade.php
index fe8d627fd..abd2e9fad 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/close-workflow/index.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/close-workflow/index.blade.php
@@ -113,7 +113,7 @@ class="active"
                 <div class="col-md-6">
                     <div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.close-msg3') !!}</div>
                     <?php $user = \App\Model\helpdesk\Ticket\Ticket_Status::where('state', '=', 'closed')->get(); ?>
-                    {!! Form::select('status',[ Lang::get('lang.status')=>$user->lists('name','id')->toArray()],null,['class' => 'form-control']) !!}	
+                    {!! Form::select('status',[ Lang::get('lang.status')=>$user->pluck('name','id')->toArray()],null,['class' => 'form-control']) !!}	
                 </div>
             </div>
         </div>
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/system.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/system.blade.php
index 721ff7458..2157cc3c4 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/system.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/system.blade.php
@@ -95,7 +95,7 @@ class="active"
                 <div class="form-group {{ $errors->has('time_zone') ? 'has-error' : '' }}">
                     {!! Form::label('time_zone',Lang::get('lang.timezone')) !!}
                     {!! $errors->first('time_zone', '<spam class="help-block">:message</spam>') !!}
-                    {!!Form::select('time_zone',['Time Zones'=>$timezones->lists('name','id')->toArray()],null,['class'=>'form-control']) !!}
+                    {!!Form::select('time_zone',['Time Zones'=>$timezones->pluck('name','id')->toArray()],null,['class'=>'form-control']) !!}
                 </div>
             </div>
         </div>
@@ -105,7 +105,7 @@ class="active"
                 <div class="form-group {{ $errors->has('date_time_format') ? 'has-error' : '' }}">
                     {!! Form::label('date_time_format',Lang::get('lang.date_time')) !!}
                     {!! $errors->first('date_time_format', '<spam class="help-block">:message</spam>') !!}
-                    {!! Form::select('date_time_format',['Date Time Formats'=>$date_time->lists('format','id')->toArray()],null,['class' => 'form-control']) !!}
+                    {!! Form::select('date_time_format',['Date Time Formats'=>$date_time->pluck('format','id')->toArray()],null,['class' => 'form-control']) !!}
                 </div>
             </div>
            
diff --git a/resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php b/resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php
index ffcd62f8f..679911456 100644
--- a/resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php
+++ b/resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php
@@ -89,7 +89,7 @@ class="active"
             <div class="col-md-6">
                 <div class="form-group {{ $errors->has('priority') ? 'has-error' : '' }}">
                     {!! Form::label('priority',Lang::get('lang.default_priority')) !!}
-                    {!!Form::select('priority', [''=>'select a priority','Priorities'=>$priority->lists('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
+                    {!!Form::select('priority', [''=>'select a priority','Priorities'=>$priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
                 </div>
             </div>
         </div>
@@ -98,14 +98,14 @@ class="active"
             <!-- <div class="col-md-4">
                 <div class="form-group {{ $errors->has('sla') ? 'has-error' : '' }}">
                     {!! Form::label('sla',Lang::get('lang.default_sla')) !!}
-                    {!!Form::select('sla', $slas->lists('grace_period','id'),null,['class' => 'form-control']) !!}
+                    {!!Form::select('sla', $slas->pluck('grace_period','id'),null,['class' => 'form-control']) !!}
                 </div>
             </div> -->
             <!-- Default Help Topic:  Dropdowm from Help topic table	 -->
             <!-- <div class="col-md-4">
                 <div class="form-group {{ $errors->has('help_topic') ? 'has-error' : '' }}">
                     {!! Form::label('help_topic',Lang::get('lang.default_help_topic')) !!}
-                    {!!Form::select('help_topic', $topics->lists('topic','id'),null,['class' => 'form-control']) !!}
+                    {!!Form::select('help_topic', $topics->pluck('topic','id'),null,['class' => 'form-control']) !!}
                 </div>
             </div>
             --><!-- Agent Collision Avoidance Duration: text-number   -minutes  -->