Update v1.0.6.4
This commit is contained in:
sujitprasad
@@ -190,13 +190,15 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
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</div>
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<div id="hide2">
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<div class="col-md-6">
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<table class="table table-hover"id="refresh">
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<tr><td><b>{!! Lang::get('lang.status') !!}:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first();?><td title="{{$status->properties}}">{{$status->name}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.priority') !!}:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first();?><td title="{{$priority->priority_desc}}">{{$priority->priority_desc}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.department') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.email') !!}:</b></td> <td>{{$user->email}}</td></tr>
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@if($user->ban > 0) <tr><td style="color:orange;"><i class="fa fa-warning"></i><b>
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{!! Lang::get('lang.this_ticket_is_under_banned_user')!!}</td><td></td></tr>@endif
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<table class="table table-hover">
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<div id="refresh">
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<tr><td><b>{!! Lang::get('lang.status') !!}:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first();?><td title="{{$status->properties}}">{{$status->name}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.priority') !!}:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first();?><td title="{{$priority->priority_desc}}">{{$priority->priority_desc}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.department') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.email') !!}:</b></td> <td>{{$user->email}}</td></tr>
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@if($user->ban > 0) <tr><td style="color:orange;"><i class="fa fa-warning"></i><b>
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{!! Lang::get('lang.this_ticket_is_under_banned_user')!!}</td><td></td></tr>@endif
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</div>
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</table>
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</div>
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<div class="col-md-6">
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@@ -221,14 +223,16 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
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$ticket_source = $tickets->source;
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?>
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<table class="table table-hover">
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<div id="refresh3">
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@if($user->phone_number !=null)<tr><td><b>Phone:</b></td> <td>{{$user->phone_number}}</td></tr>@endif
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@if($user->mobile !=null)<tr><td><b>Phone:</b></td> <td>{{$user->ext . $user->phone_number}}</td></tr>@endif
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<tr><td><b>{!! Lang::get('lang.source') !!}:</b></td> <td>{{$ticket_source}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.help_topic') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
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<?php Event::fire(new App\Events\TicketDetailTable($TicketData)); ?>
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<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{$username}}</td></tr>
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<?php Event::fire(new App\Events\TicketDetailTable($TicketData)); ?>
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@if($user->phone_number !=null)<tr><td><b>Phone:</b></td> <td>{{$user->phone_number}}</td></tr>@endif
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@if($user->mobile !=null)<tr><td><b>Phone:</b></td> <td>{{$user->ext . $user->phone_number}}</td></tr>@endif
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<tr><td><b>{!! Lang::get('lang.source') !!}:</b></td> <td>{{$ticket_source}}</td></tr>
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<tr><td><b>{!! Lang::get('lang.help_topic') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
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<?php Event::fire(new App\Events\TicketDetailTable($TicketData)); ?>
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<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{$username}}</td></tr>
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<?php Event::fire(new App\Events\TicketDetailTable($TicketData)); ?>
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</div>
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</table>
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</div>
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</div>
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@@ -237,6 +241,9 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
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</div>
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</div>
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{{-- Event fire --}}
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<div id="resultdiv">
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</div>
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<div class='row'>
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<div class='col-xs-12'>
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<div class="nav-tabs-custom">
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@@ -290,15 +297,17 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
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{!! Form::label('To', Lang::get('lang.to').':') !!}
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</div>
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<div class="col-md-10">
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{!! Form::text('To',$user->email,['disabled'=>'disabled','id'=>'email','class'=>'form-control','style'=>'width:55%'])!!}
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{!! $errors->first('To', '<spam class="help-block text-red">:message</spam>') !!}
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<a href="#" data-toggle="modal" data-target="#addccc"> {!! Lang::get('lang.add_cc') !!} </a>
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<div id="recepients">
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<?php $Collaborator = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $tickets->id)->get();
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$count_collaborator = count($Collaborator);?>
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@if($count_collaborator > 0)
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<a href="#" data-toggle="modal" data-target="#surrender2">({!! $count_collaborator !!}) {!! Lang::get('lang.recepients') !!} </a>
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@endif
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<div id="refreshTo">
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{!! Form::text('To',$user->email,['disabled'=>'disabled','id'=>'email','class'=>'form-control','style'=>'width:55%'])!!}
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{!! $errors->first('To', '<spam class="help-block text-red">:message</spam>') !!}
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<a href="#" data-toggle="modal" data-target="#addccc"> {!! Lang::get('lang.add_cc') !!} </a>
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<div id="recepients">
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<?php $Collaborator = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $tickets->id)->get();
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$count_collaborator = count($Collaborator);?>
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@if($count_collaborator > 0)
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<a href="#" data-toggle="modal" data-target="#surrender2">({!! $count_collaborator !!}) {!! Lang::get('lang.recepients') !!} </a>
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@endif
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</div>
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</div>
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</div>
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</div>
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@@ -349,7 +358,9 @@ $canneds = App\Model\helpdesk\Agent_panel\Canned::where('user_id','=',Auth::user
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<div class="form-group {{ $errors->has('title') ? 'has-error' : '' }}">
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<div class="col-md-2"></div>
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<div class="col-md-10">
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<button id="replybtn" type="submit" class="btn btn-primary"><i class="fa fa-check-square-o" style="color:white;"> </i> {!! Lang::get('lang.update') !!}</button>
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<div id="t5">
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<button id="replybtn" type="submit" class="btn btn-primary"><i class="fa fa-check-square-o" style="color:white;"> </i> {!! Lang::get('lang.update') !!}</button>
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</div>
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</div>
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</div>
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</div>
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@@ -1454,7 +1465,7 @@ $(document).ready(function () {
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$("#refresh").load("../thread/{{$tickets->id}} #refresh");
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$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
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$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
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$("#t1").load("../thread/{{$tickets->id}} #t1");
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$("#refreshTo").load("../thread/{{$tickets->id}} #refreshTo");
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var message = "Success! owner has been changed for this ticket.";
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$("#alert11").show();
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$('#message-success1').html(message);
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@@ -1486,7 +1497,7 @@ $(document).ready(function () {
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$("#refresh").load("../thread/{{$tickets->id}} #refresh");
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$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
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$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
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$("#t1").load("../thread/{{$tickets->id}} #t1");
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$("#refreshTo").load("../thread/{{$tickets->id}} #refreshTo");
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var message = "Success! owner has been changed for this ticket.";
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$("#alert11").show();
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$('#message-success1').html(message);
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@@ -1717,10 +1728,7 @@ $(document).ready(function () {
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return false;
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}
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$(document).ready(function() {
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var locktime = '<?php echo $var->collision_avoid;?>'*60*1000;
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lockAjaxCall(locktime);
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setInterval(function() {// to call ajax for ticket lock repeatedly after defined lock time interval
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@@ -1737,7 +1745,6 @@ function lockAjaxCall(locktime){
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data: $(this).serialize(),
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success: function(response) {
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if(response == 0) {
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var message = "{{Lang::get('lang.locked-ticket')}}";
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$("#alert22").show();
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$('#message-warning2').html(message);
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@@ -1747,7 +1754,11 @@ function lockAjaxCall(locktime){
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// alert(response);
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// var message = "{{Lang::get('lang.access-ticket')}}"+locktime/(60*1000)
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// +"{{Lang::get('lang.minutes')}}";
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// $("#alert22").hide();
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$("#alert22").hide();
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$("#refresh").load("../thread/{{$tickets->id}} #refresh");
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$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
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$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
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$("#t5").load("../thread/{{$tickets->id}} #t5");
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// $("#alert21").show();
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// $('#message-success2').html(message);
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$('#replybtn').attr('disabled', false);
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@@ -1772,12 +1783,6 @@ function lockAjaxCall(locktime){
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$(this).html($('<span />').width(Math.max(0, (Math.min(5, parseFloat($(this).html())))) * 16));
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});
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}
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</script>
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@stop
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