From 465fc84884a11e40d28908b0f944f2042e3b6eda Mon Sep 17 00:00:00 2001 From: donlimo <2481452+donlimo@users.noreply.github.com> Date: Sat, 7 Oct 2017 00:32:54 +0200 Subject: [PATCH 01/20] improved italian translation --- resources/lang/it/lang.php | 1826 +++++++++++++++++++----------- resources/lang/it/pagination.php | 2 +- resources/lang/it/passwords.php | 8 +- resources/lang/it/validation.php | 124 +- 4 files changed, 1215 insertions(+), 745 deletions(-) diff --git a/resources/lang/it/lang.php b/resources/lang/it/lang.php index 087f45769..75f065d43 100644 --- a/resources/lang/it/lang.php +++ b/resources/lang/it/lang.php @@ -17,62 +17,99 @@ return [ | Error |-------------------------------------- */ - - 'success' => 'Successo', - 'fails' => 'Fallito', - 'alert' => 'Allerta', - 'required-error' => 'Per favore inserire i campi richiesti', - 'invalid' => 'Id Utente o Password sbagliate', + 'success' => 'Successo', + 'fails' => 'Fallito', + 'alert' => 'Avviso', + 'warning' => 'Attenzione', + 'required-error' => 'Per favore compila tutti i campi richiesti', + 'invalid' => 'ID utente o password sbagliate', + 'sorry_something_went_wrong' => 'Ci dispiace, qualcosa è andato storto', + 'were_working_on_it_and_well_get_it_fixed_as_soon_as_we_can' => "Ci stiamo lavorando e risolveremo il problema quanto prima.", + 'we_are_sorry_but_the_page_you_are_looking_for_can_not_be_found' => 'Ci dispiace, la pagina che stai cercando non esiste.', + 'go_back' => 'Torna indietro', + 'the_board_is_offline' => 'Il sistema è offline', + 'error_establishing_connection_to_database' => 'Impossibile stabilire la connessione al database', + 'unauthorized_access' => 'Accesso non autorizzato', + 'not-autherised' => 'Non sei autorizzato', + 'otp-not-matched' => 'Oops! Il codice OTP che hai inserito non corrisponde a quello che ti abbiamo spedito.', + 'otp-invalid' => 'Il codice OTP deve essere un numero a 6 cifre.', + 'otp-input-title' => 'Inserisci il codice OTP di 6 cifre.', + 'otp-expired' => 'Il tuo codice OTP è scaduto.
Clicca su "Ricevi OTP" per ricevere un nuovo codice OTP sul tuo cellulare.', + 'resend-otp-title' => 'Clicca qui per reinviare il codice OTP', /* |-------------------------------------- | Login Page |-------------------------------------- */ - 'Login_to_start_your_session' => 'Login per incominciare la tua sessione', - 'login' => 'Login', - 'remember' => 'Ricordami', - 'signmein' => 'Segnami', - 'iforgot' => 'Ho dimenticato la Password', - 'email_address' => 'Indirizzo E-Mail', - 'password' => 'Password', - 'woops' => 'Whoops!', - 'theirisproblem' => 'Ci sono problemi con ciò che hai inserito.', - 'login' => 'Login', - 'e-mail' => 'E-mail', - 'reg_new_member' => 'Registra una nuova associazione', + 'login_to_start_your_session' => 'Collegati per cominciare la tua sessione', + 'login' => 'Accedi', + 'remember' => 'Ricordami', + 'signmein' => 'Iscrivimi', + 'iforgot' => 'Ho dimenticato la password', + 'email_address' => 'Indirizzo email', + 'password' => 'Password', + 'password_confirmation' => 'Conferma password', + 'woops' => 'Whoops!', + 'theirisproblem' => 'Ci sono problemi con ciò che hai inserito.', + 'login' => 'Accedi', + 'e-mail' => 'E-mail', + 'reg_new_member' => 'Registra un nuovo membro', + 'this_account_is_currently_inactive' => 'Questo account non è attualmente attivo!', + 'not-registered' => 'Email/utente non registrati', + 'verify' => 'Verifica', + 'enter-otp' => 'Inserisci OTP', + 'did-not-recive-code' => 'Non hai ricevuto il codice?', + 'resend_otp' => 'Ricevi OTP', + 'verify-screen-msg' => 'Il tuo account non è attualmente attivo.
Per attivarlo, per favore inserisci il codice OTP che abbiamo inviato', + 'otp-sent' => 'Abbiamo un inviato un codice OTP al tuo numero.', + 'verify-number' => 'Verifica numero', + 'get-verify-message' => 'Inserisci il codice OTP che abbiamo inviato al tuo numero.', + 'number-verification-sussessfull' => 'Il tuo numero è stato verificato correttamente, per favore attendi. Stiamo aggiornando il tuo profilo.', + 'enter_your_email_here' => 'Inserisci la tua mail', /* |-------------------------------------- | Register Page |-------------------------------------- */ - 'registration' => 'Registrazione', - 'full_name' => 'Nome completo', - 'firstname' => 'Nome', - 'lastname' => 'Cognome', - 'profilepicture' => 'Foto del Profilo', - 'oldpassword' => 'Vecchia Password', - 'newpassword' => 'Nuova Password', - 'retype_password' => 'Reinserisci Password', - 'i_agree_to_the' => 'Concordo con', - 'terms' => 'termini', - 'register' => 'Registra', - 'i_already_have_a_membership' => 'Sono già associato', + 'registration' => 'Registrazione', + 'full_name' => 'Nome completo', + 'firstname' => 'Nome', + 'lastname' => 'Cognome', + 'profilepicture' => 'Foto del profilo', + 'oldpassword' => 'Vecchia password', + 'newpassword' => 'Nuova password', + 'retype_password' => 'Reinserisci password', + 'i_agree_to_the' => 'Concordo con', + 'terms' => 'termini', + 'register' => 'Registrati', + 'i_already_have_a_membership' => 'Sono già registrato', + 'see-profile1' => 'Clicca qui per vedere il profilo di ', + 'see-profile2' => '', + 'activate_your_account_click_on_Link_that_send_to_your_mail' => 'Attiva il tuo account! Clicca sul link che abbiamo spedito alla tua email', + 'activate_your_account_click_on_Link_that_send_to_your_mail_and_moble' => 'Attiva il tuo account! Clicca sul link che abbiamo spedito alla tua email o collegati con il tuo account ed inserisci il codice OTP che abbiamo inviato sul tuo cellulare', + 'activate_your_account_click_on_Link_that_send_to_your_mail_sms_plugin_inactive_or_not_setup' => 'Account creato, per favore contatta l\'amministratore poichè non siamo riusciti a spedire il codice OTP sul tuo cellulare e la mail al tuo indirizzo.', + 'this_field_do_not_match_our_records' => 'Questo campo non corrisponde ai nostri archivi.', + 'we_have_e-mailed_your_password_reset_link' => 'Abbiamo spedito per email il link di reset password!', + "we_can't_find_a_user_with_that_e-mail_address" => "Non riusciamo a trovare un utente con quell\'indirizzo email.", /* |-------------------------------------- | Reset Password Page |-------------------------------------- */ - 'reset_password' => 'Resetta la Password', + 'reset_password' => 'Resetta la password', + 'password-reset-successfully' => 'La tua password è stata resettata. Collegati con la nuova password', + 'password-can-not-reset' => 'Non è stato possibile resettare la password, per favore riprova più tardi.', /* |-------------------------------------- | Forgot Password Page |-------------------------------------- */ 'i_know_my_password' => 'Conosco la mia password', - 'recover_passord' => 'Recupera Password', - 'send_password_reset_link' => 'Invia Link per il Reset della password', - 'enter_email_to_reset_password' => 'Inserisci E-mail per il reset della password', + 'recover_passord' => 'Recupera password', + 'send_password_reset_link' => 'Invia link per il reset della password', + 'enter_email_to_reset_password' => 'Inserisci email per il reset della password', 'link' => 'Link', + 'email_or_mobile' => 'Email o cellulare', /* |---------------------------------------------------------------------------------------- | Emails Pages [English(en)] @@ -83,69 +120,94 @@ return [ | customize your views to better match your application. | */ - 'admin_panel' => 'Panello Amministrativo', + 'admin_panel' => 'Panello amministrativo', /* |-------------------------------------- | Emails Create Page |-------------------------------------- */ - 'emails' => 'Emails', - 'incoming_emails' => 'Emails In Arrivo', - 'reuired_authentication' => 'Autenticazione Richiesta', - 'fetching_email_via_imap' => 'Caricamento Email via IMAP', - 'create_email' => 'Crea Email', - 'email_address' => 'Indirizzo Email', - 'email_name' => 'Nome Email', - 'help_topic' => 'Argomento della Guida', - 'auto_response' => 'Auto Risposta', - 'host_name' => 'Nome Host', - 'port_number' => 'Numero Porta', - 'mail_box_protocol' => 'Protocollo di Casella Mail', - 'authentication_required' => 'Autenticazione Richiesta', - 'yes' => 'Si', - 'no' => 'No', - 'header_spoofing' => 'Header Spoofing', - 'allow_for_this_email' => 'Permetti per questa Email', - 'imap_config' => 'Configurazione IMAP', - 'email_information_and_settings' => 'Informazioni e settaggi Email', - 'incoming_email_information' => 'Informazioni Email in entrata', - 'outgoing_email_information' => 'Informazioni Email in uscita', - 'new_ticket_settings' => 'Settaggi Nuovo Ticket', - 'protocol' => 'Protocollo', - 'fetching_protocol' => 'Caricando Protocol', - 'transfer_protocol' => 'Trasferendo Protocol', - 'from_name' => 'Da Nome', - 'add_an_email' => 'Aggiungi una Email', - 'edit_an_email' => 'Modifica una Email', - 'disable_for_this_email_address' => 'Disabilita per questo indirizzo Email ', + 'emails' => 'Lista email', + 'incoming_emails' => 'Email in arrivo', + 'reuired_authentication' => 'Autenticazione richiesta', + 'fetching_email_via_imap' => 'Caricamento email via IMAP', + 'create_email' => 'Crea email', + 'email_address' => 'Indirizzo email', + 'email_name' => 'Nome email', + 'help_topic' => 'Area di supporto', + 'auto_response' => 'Auto risponditore', + 'host_name' => 'Host', + 'port_number' => 'Porta', + 'mail_box_protocol' => 'Protocollo casella Mail', + 'authentication_required' => 'Autenticazione richiesta', + 'yes' => 'Si', + 'no' => 'No', + 'header_spoofing' => 'Header Spoofing', + 'allow_for_this_email' => 'Permetti per questa email', + 'imap_config' => 'Configurazione IMAP', + 'email_information_and_settings' => 'Informazioni e parametri email', + 'incoming_email_information' => 'Parametri posta in entrata', + 'outgoing_email_information' => 'Parametri posta in uscita', + 'new_ticket_settings' => 'Settaggi Nuovo Ticket', + 'protocol' => 'Protocollo', + 'fetching_protocol' => 'Protocollo', + 'transfer_protocol' => 'Protocollo', + 'from_name' => 'Nome mittente', + 'add_an_email' => 'Aggiungi email', + 'edit_an_email' => 'Modifica email', + 'disable_for_this_email_address' => 'Disabilita per questo indirizzo email ', + 'validate_certificates_from_tls_or_ssl_server' => 'Valida certificato TLS/SSL', + 'authentication' => 'Autenticazione', + 'incoming_email_connection_failed_please_check_email_credentials_or_imap_settings' => 'Connessione posta in entrata fallita! Per favore controlla credenziali e parametri', + 'outgoing_email_connection_failed' => 'Connessione posta in uscita fallita! Per favore controlla credenziali e parametri', + 'you_cannot_delete_system_default_email' => 'Non puoi cancellare l\'email di default di sistema', + 'email_deleted_sucessfully' => 'Email cancellata', + 'email_can_not_delete' => 'Impossibile cancellare email', + 'outgoing_email_failed' => 'Invio email fallito', + 'system-email-not-configured' => 'Non è possibile processare la richiesta mail in quanto il sistema non ha email configurate per l\'invio. Per favore contatta l\'amministratore di sistema.', /* |-------------------------------------- | Ban Emails Create Page |-------------------------------------- */ - 'ban_lists' => 'Lista Ban', - 'ban_email' => 'Email Ban', - 'banlists' => 'Liste Ban', - 'ban_status' => 'Status Ban', + 'ban_lists' => 'Lista ban', + 'ban_email' => 'Banna email', + 'banlists' => 'Liste ban', + 'ban_status' => 'Stato ban', + 'list_of_banned_emails' => 'Lista email bannate', + 'edit_banned_email' => 'Modifica email bannata', + 'create_a_banned_email' => 'Crea ban email', + 'email_banned_sucessfully' => 'Email bannata con successo', + 'email_can_not_ban' => 'Non è stato possibile bannare l\'email', + 'banned_email_updated_sucessfully' => 'Ban email aggiornato', + 'banned_email_not_updated' => 'Ban email non aggiornato', + 'banned_removed_sucessfully' => 'Ban rimosso con successo', /* |-------------------------------------- | Templates Index Page |-------------------------------------- */ - 'templates' => 'Templates', - 'template_set' => 'Template Sets', - 'create_template' => 'Crea Template', - 'edit_template' => 'Modifica Template', - 'in_use' => 'In Uso', + 'templates' => 'Modelli', + 'template_set' => 'Set modelli', + 'create_template' => 'Crea modello', + 'edit_template' => 'Modifica modello', + 'list_of_templates_sets' => 'Lista modelli', + 'create_set' => 'Crea set', + 'template_name' => 'Nome modello', + 'template_saved_successfully' => 'Modello salvato con successo', + 'template_updated_successfully' => 'Modello aggiornato con successo', + 'in_use' => 'In uso', + 'you_have_created_a_new_template_set' => 'Hai creato un nuovo set di modelli', + 'you_have_successfully_activated_this_set' => 'Hai attivato con successo questo set di modelli', + 'template_set_deleted_successfully' => 'Set di modelli cancellato con successo', //Template Description - 'Create ticket agent' => 'Email di notifica che è inviata a Agente e Admin quando il ticket è creato', + 'Create ticket agent' => 'Email di notifica che viene inviata ad agente ed amministratore quando il ticket viene creato', 'Assign ticket' => 'Ticket assegnato ad un agente', 'Create ticket' => 'Mail inviata al cliente per conferma creazione ticket', - 'Check ticket' => 'Se un cliente vuole controllare attraverso il portale clienti un link verrà inviato al cliente.Questo link è per il cliente per vedere i dettagli del ticket co il suo numero senza loggarsi nel sistema', + 'Check ticket' => 'Se un cliente vuole controllare attraverso il portale clienti un link verrà inviato al cliente. Questo link è per il cliente per vedere i dettagli del ticket co il suo numero senza loggarsi nel sistema', 'Ticket reply agent' => 'Una notifica è inviata ad un agente una volta che il cliente risponde al ticket', - 'Registration notification' => 'Password e nome utente sono inviati in email alla prima registrazione', - 'Reset password' => 'Email con il link per il reset della Password', - 'Error report' => 'Report Errori', + 'Registration notification' => 'Password e nome utente sono inviati per email alla prima registrazione', + 'Reset password' => 'Email con il link per il reset della password', + 'Error report' => 'Report errori', 'Ticket creation' => 'Prima notifica inviata dal sistema sulla creazione del ticket al cliente', 'Ticket reply' => 'Una risposta fatta da un agente sul ticket,una notifica è inviata al cliente e ai collaboratori', 'Close ticket' => 'Mail inviata al cliente per la chiusura di un ticket', @@ -155,19 +217,25 @@ return [ | Templates Create Page |-------------------------------------- */ - 'template_set_to_clone' => 'Template set da clonare', + 'template_set_to_clone' => 'Set modelli da clonare', 'language' => 'Lingua', /* |-------------------------------------- | Diagnostics Page |-------------------------------------- */ - 'diagnostics' => 'Diagnostici', - 'from' => 'Da', - 'to' => 'A', - 'subject' => 'Soggetto', - 'message' => 'Messaggio', - 'send' => 'Invia', + 'diagnostics' => 'Diagnostica', + 'from' => 'Da', + 'to' => 'A', + 'subject' => 'Oggetto', + 'message' => 'Messaggio', + 'send' => 'Invia', + 'choose_an_email' => 'Scegli email', + 'email_diagnostic' => 'Diagnostica email', + 'send-mail-to-diagnos' => 'Spedisci una mail per controllare i parametri in uscita', + 'message_has_been_sent' => 'Messaggio spedito', + 'message_sent_from_php_mail' => 'Messaggio spedito da PHP-Mail', + 'mailer_error' => 'Errore Mailer', /* |---------------------------------------------------------------------------------------- | Settings Pages [English(en)] @@ -184,172 +252,267 @@ return [ | Company Settings Page |-------------------------------------- */ - 'company' => 'Compagnia', - 'website' => 'Sito Web', - 'phone' => 'Telefono', - 'address' => 'Indirizzo', - 'landing' => 'Landing Page', - 'offline' => 'Offline Page', - 'thank' => 'Thank Page', - 'logo' => 'Logo', - 'save' => 'Salva', + 'country-code' => 'INT', + 'company' => 'Azienda', + 'company_settings' => 'Impostazioni azienda', + 'website' => 'Sito Web', + 'phone' => 'Telefono', + 'address' => 'Indirizzo', + 'landing' => 'Pagina di destinazione', + 'offline' => 'Pagina offline', + 'thank' => 'Pagina di ringraziamento', + 'logo' => 'Logo', + 'save' => 'Salva', + 'delete-logo' => 'Cancella logo', + 'click-delete' => 'Clicca per cancellare', + 'use_logo' => 'Usa logo', + 'company_updated_successfully' => 'Azienda aggiornata correttamente', + 'company_can_not_updated' => 'Impossibile aggiornare dati azienda', + 'enter-country-phone-code' => 'Inserisci il codice telefonico del paese', + 'country-code-required-error' => 'Il codice paese è obbligatorio con i numeri telefonici.', + 'incorrect-country-code-error' => 'Codice paese errato.', /* |-------------------------------------- | System Settings Page |-------------------------------------- */ - 'system' => 'Sistema', - 'online' => 'Online', - 'offline' => 'Offline', - 'name/title' => 'Nome/Titolo', - 'pagesize' => 'Grandezza Pagina', - 'url' => 'URL', - 'default_department' => 'Dipartimento di Default', - 'loglevel' => 'Livello Log', - 'purglog' => 'Ripulisci Logs', - 'nameformat' => 'Formattazione nome', - 'timeformat' => 'Formato Ora', - 'date' => 'Data', - 'dateformat' => 'Formato Data', - 'date_time' => 'Formato Data e Ora', - 'day_date_time' => 'Formato Giorno,Data e Ora', - 'timezone' => 'Fuso orario di default', - 'api' => 'Api', - 'api_key' => 'Chiave Api', - 'api_key_mandatory' => 'Chiave Api obbligatoria', - 'api_configurations' => 'Configurazioni Api', - 'generate_key' => 'Genera chiave', + 'system' => 'Sistema', + 'online' => 'Online', + 'offline' => 'Manutenzione', + 'name/title' => 'Nome/Titolo', + 'pagesize' => 'Grandezza pagina', + 'url' => 'URL', + 'default_department' => 'Dipartimento di default', + 'loglevel' => 'Livello log', + 'purglog' => 'Ripulisci logs', + 'nameformat' => 'Formattazione nome', + 'timeformat' => 'Formato ora', + 'date' => 'Data', + 'dateformat' => 'Formato data', + 'date_time' => 'Formato data ed ora', + 'day_date_time' => 'Formato giorno, data ed ora', + 'timezone' => 'Fuso orario di default', + 'Ticket-created-successfully' => 'Ticket creato con successo!', + 'Ticket-created-successfully2' => 'Il ticket è stato creato ma non verificato. Verrà mostrato non appena l\'utente verificherà il proprio account.', + 'system_updated_successfully' => 'Sistema aggiornato correttamente', + 'system_can_not_updated' => 'Il sistema non può essere aggiornato', + 'ticket_updated_successfully' => 'Ticket aggiornato con successo', + 'ticket_can_not_updated' => 'Impossibile aggiornare il ticket', + 'email_updated_successfully' => 'Email aggiornata con successo', + 'email_can_not_updated' => 'Impossibile aggiornare email', + 'select_a_time_zone' => 'Seleziona un fuso orario', + 'select_a_date_time_format' => 'Seleziona un formato data e ora', + 'Ticket-has-been-created-successfully-your-ticket-number-is' => 'Ticket creato con successo, il numero ticket è', + 'Please-save-this-for-future-reference' => 'Per favore conserva questo numero per riferimenti futuri', + 'email-moble-already-taken' => 'Email o cellulare già presente nel sistema', + 'mobile-has-been-taken' => 'Cellulare già presente nel sistema', + 'failed-to-create-user-tcket-as-mobile-has-been-taken' => 'Impossibile creare un nuovo ticket poichè il cellulare inserito è associato con un utente già esistente. Verifica i dettagli inseriti o crea un nuovo utente', + 'rtl' => 'RTL (Da destra a sinistra)', + 'the_rtl_support_is_only_applicable_to_the_outgoing_mails' => 'Il supporto RTL è applicabile solamente alle mail in uscita', + 'user_set_ticket_status' => 'Consenti agli utenti di impostare lo stato del ticket', + 'send_otp_for_account_verfication' => 'Invia codice OTP per la verifica degli utenti', + 'otp_usage_info' => 'Se disabilitato invieremo una mail di verifica ed un codice OTP agli utenti. Se la mail non è obbligatoria gli utenti riceveranno le credenziali di accesso sul cellulare. [NOTA: gli SMS verranno spediti usando il plugin Faveo SMS].', + 'send_otp_title_message' => 'Send OTP for user account verification, reset password and mobile number verification', + 'allow_unverified_users_to_create_ticket' => 'Consenti agli utenti non verificati di creare ticket', + 'make-email-mandatroy' => 'Rendi l\'email obbligatoria per la creazione utente/ticket', + 'email_man_info' => 'Se disabilitato gli utenti saranno in grado di registrarsi senza indirizzo email. Si raccomanda di disabilitare la possibilità di creare ticket da parte di utenti non verificati. Così facendo gli utenti potranno ricevere notifiche e collegarsi col proprio cellulare con nome utente e password ricevuti.', /* |-------------------------------------- | Email Settings Page |-------------------------------------- */ 'email' => 'Email', - 'default_template' => 'Template Set di Default:', - 'default_system_email' => 'Sistema Email di Default:', - 'default_alert_email' => 'Allerta Email di Default:', - 'admin_email' => 'indirizzo Email Amministratori:', - 'email_fetch' => 'Caricamento Email:', - 'enable' => 'Attiva', - 'default_MTA' => 'MTA di Default', + 'email-settings' => 'Impostazioni email', + 'default_template' => 'Modello di default:', + 'default_system_email' => 'Sistema email di default:', + 'default_alert_email' => 'Allerta email di default:', + 'admin_email' => 'Indirizzo email amministratori:', + 'email_fetch' => 'Caricamento email:', + 'enable' => 'Attivo', + 'default_MTA' => 'MTA di default', 'fetch_auto-corn' => 'Carica con auto-cron', - 'strip_quoted_reply' => 'Rimuovi Citazioni nella Risposta', - 'reply_separator' => 'Tag Separatore nella Risposta', - 'accept_all_email' => 'Accetta Tutte le Emails', + 'strip_quoted_reply' => 'Rimuovi citazioni nella risposta', + 'reply_separator' => 'Tag separatore nella risposta', + 'accept_all_email' => 'Accetta tutte le emails', 'accept_email_unknown' => 'Accetta email da utenti sconosciuti', - 'accept_email_collab' => 'Accetta Email Da Collaboratori', + 'accept_email_collab' => 'Accetta email da collaboratori', 'automatically_and_collab_from_email' => 'Aggiungi automaticamente collaboratori dai campi email', - 'default_alert_email' => 'Allerta Email di Default', + 'default_alert_email' => 'Allerta email di default', 'attachments' => 'Allegati', - 'email_attahment_user' => 'Email attachments to the user', - 'cron_notification' => 'Attiva Notifica cron', + 'email_attahment_user' => 'Allegati email per l\'utente', + 'cron_notification' => 'Attiva notifica cron', + 'cron' => 'Schedulatore cron', + 'cron-jobs' => 'Cron jobs', + 'crone-url-message' => "Questi sono i cron job di Faveo per il tuo sistema.", + 'clipboard-copy-message' => 'Copiato negli appunti.', + 'click' => 'Clicca qui', + 'check-cron-set' => 'per vedere come impostare cron jobs sul tuo server.', + 'notification-email' => 'Rapporto giornaliero', + 'click-url-copy' => 'Clicca qui per copiare URL', + 'job-scheduler-error' => 'Impossibile aggiornare schedulatore cron job.', + 'job-scheduler-success' => 'Schedulatore cron aggiornato con successo.', /* |-------------------------------------- | Ticket Settings Page |-------------------------------------- */ 'ticket' => 'Ticket', - 'default_ticket_number_format' => 'Default Ticket Number Format', - 'default_ticket_number_sequence' => 'Default Ticket Number Sequence', - 'default_status' => 'Default Status', - 'default_priority' => 'Default Priority', - 'default_sla' => 'Default SLA', - 'default_help_topic' => 'Default Help Topic', - 'maximum_open_tickets' => 'Maximum Open Tickets', - 'agent_collision_avoidance_duration' => 'Agent Collision Avoidance Duration', - 'human_verification' => 'Human Verification', - 'claim_on_response' => 'Claim on Response', - 'assigned_tickets' => 'Assigned Tickets', - 'answered_tickets' => 'Answered Tickets', - 'agent_identity_masking' => 'Agent Identity Masking', - 'enable_HTML_ticket_thread' => 'Enable HTML Ticket Thread', - 'allow_client_updates' => 'Allow Client Updates', + 'ticket-setting' => 'Impostazioni ticket', + 'default_ticket_number_format' => 'Formato numero ticket di default', + 'default_ticket_number_sequence' => 'Formato sequenza numero ticket di default', + 'default_status' => 'Stato di default', + 'default_priority' => 'Priorità di default', + 'default_sla' => 'SLA di default', + 'default_help_topic' => 'Area di supporto di default', + 'maximum_open_tickets' => 'Massimo numero ticket aperti', + 'agent_collision_avoidance_duration' => 'Periodo prevenzione collisione agenti', + 'human_verification' => 'Verifica umano', + 'claim_on_response' => 'Richiesta di risposta', + 'assigned_tickets' => 'Ticket assegnati', + 'answered_tickets' => 'Ticket risposti', + 'agent_identity_masking' => 'Maschera identità degli agenti', + 'enable_HTML_ticket_thread' => 'Abilita HTML su discussione ticket', + 'allow_client_updates' => 'Consenti aggiornamenti cliente', + 'lock_ticket_frequency' => 'Blocco ticket', + 'only-once' => 'Solo una volta', + 'frequently' => 'Frequentemente', + 'reload-now' => 'Ricarica adesso', + 'ticket-lock-inactive' => 'Sei stato inattivo per un po\', per favore ricarica la pagina.', + 'make-system-default-mail' => 'Rendi questa mail predefinita per il sistema', + 'thread' => 'Thread', + 'labels' => 'Etichette', /* |-------------------------------------- | Access Settings Page |-------------------------------------- */ 'access' => 'Accesso', - 'expiration_policy' => 'Policy Scadenza Password', - 'allow_password_resets' => 'Permetti Password Reset', - 'reset_token_expiration' => 'Resetta Scadenza Token', - 'agent_session_timeout' => 'Timeout Sessione Agente', - 'bind_agent_session_IP' => 'Lega Sessione Agente a IP', - 'registration_required' => 'Registrazione Richiesta', - 'require_registration_and_login_to_create_tickets' => 'Richiede registrazione e login per creare tickets', - 'registration_method' => 'metodo di Registrazione', - 'user_session_timeout' => 'Timeout Sessione Utente', - 'client_quick_access' => 'Accesso Rapido per Cliente', + 'expiration_policy' => 'Politica scadenza password', + 'allow_password_resets' => 'Permetti reset della password', + 'reset_token_expiration' => 'Resetta scadenza token', + 'agent_session_timeout' => 'Timeout sessione agente', + 'bind_agent_session_IP' => 'Lega sessione agente ad IP', + 'registration_required' => 'Registrazione richiesta', + 'require_registration_and_login_to_create_tickets' => 'Richiede registrazione e login per creare ticket', + 'registration_method' => 'Metodo di registrazione', + 'user_session_timeout' => 'Timeout sessione ttente', + 'client_quick_access' => 'Accesso rapido cliente', + 'cron' => 'Cron', + 'cron_settings' => 'Impostazioni Cron', + 'system-settings' => 'Impostazioni di sistema', + 'settings-2' => 'Impostazioni', /* |-------------------------------------- | Auto-Response Settings Page |-------------------------------------- */ - 'auto_responce' => 'Auto Risposta', - 'new_ticket' => 'Nuovo Ticket', - 'new_ticket_by_agent' => 'Nuovo Ticket per Agente', - 'new_message' => 'Nuovo Messaggio', - 'submitter' => 'Inviato da : ', - 'send_receipt_confirmation' => 'Invia ricevuta Conferma', - 'participants' => 'Partecipanti : ', - 'send_new_activity_notice' => 'Invia nuova notifica attività', - 'overlimit_notice' => 'Overlimit Notice', - 'email_attachments_to_the_user' => 'Invia in email allegati ad utente', + 'auto_responce' => 'Auto risponditore', + 'auto_responce-settings' => 'Impostazioni auto risponditore', + 'new_ticket' => 'Nuovo ticket', + 'new_ticket_by_agent' => 'Nuovo ticket per agente', + 'new_message' => 'Nuovo messaggio', + 'submitter' => 'Inviato da: ', + 'send_receipt_confirmation' => 'Invia conferma di ricevuta', + 'participants' => 'Partecipanti: ', + 'send_new_activity_notice' => 'Invia nuova notifica attività', + 'overlimit_notice' => 'Notifica di sorpasso limite', + 'email_attachments_to_the_user' => 'Invia allegati email ad utente', + 'auto_response_updated_successfully' => 'Auto risponditore aggiornato con successo', + 'auto_response_can_not_updated' => 'Impossibile aggiornare auto risponditore', + /* |-------------------------------------- | Alert & Notice Settings Page |-------------------------------------- */ - 'disable' => 'Disabilita', - 'admin_email_2' => 'Email Amministratore', - 'alert_notices' => 'Allerte & Notifiche', - 'new_ticket_alert' => 'Allerta Nuovo Ticket', - 'department_manager' => 'Manager Dipartimento', - 'department_members' => 'Componenti del Dipartimento', - 'organization_account_manager' => 'Account Manager Organizzazione', - 'new_message_alert' => 'Allerta Nuovo Messaggio', - 'last_respondent' => 'Ultimo a Rispondere', - 'assigned_agent_team' => 'Agente / Team Assegnato', - 'new_internal_note_alert' => 'Allerta Nuova Nota Interna', - 'ticket_assignment_alert' => 'Allerta Assegnamento Ticket', - 'team_lead' => 'Leader del Team', - 'team_members' => 'Componenti del Team', - 'ticket_transfer_alert' => 'Allerta Trasferimento Ticket', - 'overdue_ticket_alert' => 'Overdue Ticket Alert ', - 'system_alerts' => 'Allerta di Sistema', - 'system_errors' => 'Errori di Sistema', + 'disable' => 'Disattivo', + 'admin_email_2' => 'Amministratore', + 'alert_notices' => 'Avvisi e notifiche', + 'alert_notices_setitngs' => 'Impostazioni avvisi e notifiche', + 'new_ticket_alert' => 'Avviso nuovo ticket', + 'department_manager' => 'Manager di dipartimento', + 'department_members' => 'Componenti del dipartimento', + 'organization_account_manager' => 'Account Manager dell\'organizzazione', + 'new_message_alert' => 'Avviso nuovo messaggio', + 'last_respondent' => 'Ultimo a rispondere', + 'assigned_agent_team' => 'Agente / Team assegnato', + 'new_internal_note_alert' => 'Avviso nuova nota interna', + 'ticket_assignment_alert' => 'Avviso assegnamento ticket', + 'team_lead' => 'Leader del team', + 'team_members' => 'Componenti del team', + 'ticket_transfer_alert' => 'Avviso trasferimento Ticket', + 'overdue_ticket_alert' => 'Avviso ritardo Ticket ', + 'system_alerts' => 'Avviso di sistema', + 'system_errors' => 'Errori di sistema', 'SQL_errors' => 'Errori SQL', - 'excessive_failed_login_attempts' => 'Tentativi di login falliti eccessivi', - 'system_error_reports' => 'Rapporti di errori Sistema', - 'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Invia segnalazioni di crash per aiutare Ladybird per migliorare Faveo', + 'excessive_failed_login_attempts' => 'Eccessivi tentativi di login falliti', + 'system_error_reports' => 'Rapporto errori di sistema', + 'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Invia rapporti di crash per aiutare Ladybird a migliorare Faveo', + 'alert_&_notices_updated_successfully' => 'Alert and notices updated successfully', + 'alert_&_notices_can_not_updated' => 'Alert and notices can not be updated', + + /* + |----------------------------------------------- + | Ratings Settings + |----------------------------------------------- + */ + 'current_ratings' => 'Valutazioni correnti', + 'edit_ratings' => 'Modifica Valutazioni', + + /* + |------------------------------------------------- + |Social login + |-------------------------------------------------- + */ + 'social-login' => 'Accesso con i Social', + /* |------------------------------------------------ - |Language page + | Language page |------------------------------------------------ */ - 'default' => 'default', - 'iso-code' => 'ISO-CODE', + 'default' => 'Default', + 'language-settings' => 'Impostazioni lingua', + 'iso-code' => 'Codice ISO', 'download' => 'Scarica', - 'upload_file' => 'Carica un File', - 'enter_iso-code' => 'Inserisci ISO-CODE', + 'upload_file' => 'Carica un file', + 'enter_iso-code' => 'Inserisci codice ISO', 'eg.' => 'Esempio', - 'for' => 'per', - 'english' => 'English', + 'for' => 'Per', + 'english' => 'Inglese', 'language-name' => 'Nome lingua', 'file' => 'File', - 'read-more' => 'Leggi di più.', - 'enable_lang' => 'Attivalo.', + 'read-more' => 'Continua.', + 'enable_lang' => 'Attiva.', 'add-lang-package' => 'Aggiungi nuovo pacchetto lingua', 'package_exist' => 'Pacchetto già esistente.', - 'iso-code-error' => 'Errore nel codice iso. inserire codice corretto.', - 'zipp-error' => 'Errore nel file zip. Lo zip deve contenere solo file lingua php.', + 'iso-code-error' => 'Errore nel codice iso, inserire codice corretto.', + 'zipp-error' => 'Errore nel file zip, l\'archivio deve contenere solo files php.', 'upload-success' => 'Caricato con successo.', - 'file-error' => 'Errore nel file file non valido.', - 'delete-success' => 'Pacchetto Lingua cancellato con successo.', - 'lang-doesnot-exist' => 'Pacchetto Lingua non esistente.', - 'active-lang-error' => 'Pacchetto Lingua non cancellabile quando attivo.', - 'language-error' => 'Pacchetto Lingua non trovabile nella cartella lingua.', - 'lang-fallback-lang' => 'Cannot delete system\'s defualt fallback language', + 'file-error' => 'Errore nel file, file non valido.', + 'delete-success' => 'Pacchetto lingua cancellato con successo.', + 'lang-doesnot-exist' => 'Pacchetto lingua non esistente.', + 'active-lang-error' => 'Pacchetto lingua non cancellabile se attivo.', + 'language-error' => 'Pacchetto lingua mancante.', + 'lang-fallback-lang' => 'Impossibile cancellare la lingua di ripiego di defualt', + + /* + |-------------------------------------- + | Plugin Settings + |-------------------------------------- + */ + 'add_plugin' => 'Aggiungi plugin', + 'plugins' => 'Plugins', + 'upload' => 'Carica', + 'plugins-list' => 'Lista plugins', + 'plugin-exists' => 'Il plugin esiste già', + 'plugin-installed' => 'Plugin installato correttamente.', + 'plugin-path-missing' => 'Il percorso del plugin non esiste', + 'no-plugin-file' => 'Manca ', + 'plugin-config-missing' => 'Manca file config.php o ServiceProvider.php', + 'plugin-info' => 'Sei uno sviluppatore? Ti incoraggiamo a sviluppare i tuoi plugin ed a condividerli con la comunità.', + 'plugin-info-pro' => ' per acquistare plugin disponibili nella versione Pro.', + 'click-here' => 'Clicca qui', /* |---------------------------------------------------------------------------------------- | Manage Pages [English(en)] @@ -360,53 +523,123 @@ return [ | customize your views to better match your application. | */ - 'manage' => 'gestione', + 'manage' => 'Gestione', /* |-------------------------------------- | Help Topic index Page |-------------------------------------- */ - 'help_topics' => 'Help Topics', - 'topic' => 'Argomento', + 'help_topics' => 'Aree di supporto', + 'topic' => 'Area', 'type' => 'Tipo', 'priority' => 'Priorità', 'last_updated' => 'Ultimo aggiornamento', - 'create_help_topic' => 'Crea Argomento Guida', + 'create_help_topic' => 'Crea area di supporto', 'action' => 'Azione', /* |-------------------------------------- | Help Topic Create Page |-------------------------------------- */ - 'active' => 'Attivo', - 'disabled' => 'Disabilitato', - 'public' => 'Pubblico', - 'private' => 'Privato', - 'parent_topic' => 'Argomento principale', - 'Custom_form' => 'Form Personalizzato', - 'SLA_plan' => 'SLA Plan', - 'auto_assign' => 'Auto assegna', - 'auto_respons' => 'Auto Risposta', - 'ticket_number_format' => 'Formato numero Ticket', - 'system_default' => 'Default di Sistema', - 'custom' => 'Personalizzato', - 'internal_notes' => 'Note Interne', + 'active' => 'Attivo', + 'disabled' => 'Disabilitato', + 'public' => 'Pubblico', + 'private' => 'Privato', + 'parent_topic' => 'Area principale', + 'Custom_form' => 'Modulo personalizzato', + 'SLA_plan' => 'Piano SLA', + 'sla-plans' => 'Piani SLA', + 'auto_assign' => 'Auto assegna', + 'auto_respons' => 'Auto risponditore', + 'ticket_number_format' => 'Formato numero ticket', + 'system_default' => 'Default di sistema', + 'custom' => 'Personalizzato', + 'internal_notes' => 'Note interne', + 'select_a_parent_topic' => 'Seleziona area di supporto', + 'custom_form' => 'Modulo personalizzato', + 'select_a_form' => 'Seleziona un modulo', + 'select_a_department' => 'Seleziona un dipartimento', + 'departments' => 'Dipartimenti', + 'select_a_priority' => 'Seleziona una priorità', + 'priorities' => 'Priorità', + 'select_a_sla_plan' => 'Seleziona un piano SLA', + 'sla_plans' => 'Piani SLA', + 'select_an_agent' => 'Seleziona un agente', + 'helptopic_created_successfully' => 'Area di supporto creata correttamente', + 'helptopic_can_not_create' => 'Impossibile creare l\'area di supporto', + 'helptopic_updated_successfully' => 'Area di supporto aggiornata correttamente', + 'helptopic_can_not_update' => 'Impossibile aggiornare area di supporto', + 'you_cannot_delete_default_department' => 'Non puoi cancellare il dipartimento predefinito', + 'have_been_moved_to_default_help_topic' => 'è stato spostato versa l\'area di supporto predefinita', + 'helptopic_deleted_successfully' => 'Area di supporto cancellata con successo', + 'make-default-helptopic' => 'Rendi l\'area di supporto predefinita', /* |-------------------------------------- | SLA plan Index Page |-------------------------------------- */ - 'sla_plans' => 'SLA Plans', - 'create_SLA' => 'Create a SLA', - 'grace_period' => 'Grace Period', - 'added_date' => 'Data Aggiunta', + 'sla_plans' => 'Piani SLA', + 'create_SLA' => 'Crea SLA', + 'grace_period' => 'Periodo di validità', + 'added_date' => 'Data aggiunta', /* |-------------------------------------- | SLA plan Create Page |-------------------------------------- */ - 'transient' => 'Transient', - 'ticket_overdue_alert' => 'Ticket Overdue Alerts', + 'transient' => 'Transitorio', + 'ticket_overdue_alert' => 'Avvisi ritardo Ticket', + 'sla_plan_created_successfully' => 'Piano SLA creato con successo', + 'sla_plan_can_not_create' => 'Impossibile creare il piano SLA', + 'sla_plan_updated_successfully' => 'Piano SLAaggoprmatp con successo', + 'sla_plan_can_not_update' => 'Impossibile aggiornare il piano SLA', + 'have_been_moved_to_default_sla' => 'è stato spostato verso il piano SLA predefinito', + 'associated_department_have_been_moved_to_default_sla' => 'Il dipartimento associato è stato assegnato il piano SLA predefinito', + 'associated_help_topic_have_been_moved_to_default_sla' => 'All\'area di supporto associata è stato assegnato il piano SLA predefinito', + 'sla_plan_deleted_successfully' => 'Piano SLA cancellato con successo', + 'sla_plan_can_not_delete' => 'Impossibile cancellare il piano SLA', + 'make-default-sla' => 'Rendi il piano SLA predefinito', + /* + |-------------------------------------- + | Work Flow + |-------------------------------------- + */ + 'workflow' => 'Workflow', + 'ticket_workflow' => 'Ticket workflow', + 'create_workflow' => 'Crea workflow', + 'edit_workflow' => 'Modifica workflow', + 'updated' => 'Aggiornato', + 'target' => 'Obbiettivo', + 'target_channel' => 'Canale obbiettivo', + 'execution_order' => 'Ordine di esecuzione', + 'workflow_rules' => 'Regole workflow', + 'workflow_action' => 'Azione workflow', + 'rules' => 'Regole', + 'order' => 'Ordine', + 'condition' => 'Condizione', + 'statement' => 'Istruzione', + 'select_a_channel' => 'Seleziona un canale', + 'body' => 'Corpo', + 'select_one' => 'Seleziona', + 'equal_to' => 'Uguale a', + 'not_equal_to' => 'Non uguale a', + 'contains' => 'Contiene', + 'does_not_contain' => 'Non contiene', + 'starts_with' => 'Comincia con', + 'ends_with' => 'Finisce con', + 'select_an_action' => 'Seleziona un\'azione', + 'reject_ticket' => 'Respingi ticket', + 'set_department' => 'Imposta dipartimento', + 'set_priority' => 'Imposta priorità', + 'set_sla_plan' => 'Imposta piano SLA', + 'assign_team' => 'Assegna team', + 'assign_agent' => 'Assegna agente', + 'set_help_topic' => 'Imposta area di supporto', + 'set_ticket_status' => 'Imposta stato del ticket', + 'workflow_created_successfully' => 'Workflow creato correttamente', + 'workflow_updated_successfully' => 'Workflow aggiornato correttamente', + 'workflow_deleted_successfully' => 'Workflow cancellato correttamente', + /* |-------------------------------------- | Form Create Page @@ -417,27 +650,52 @@ return [ 'label' => 'Etichetta', 'visibility' => 'Visibilità', 'variable' => 'Variabile', - 'create_form' => 'Crea Form', - 'forms' => 'Forms', - 'form_name' => 'Nome del Form', - 'view_this_form' => 'Vedi questo Form', - 'delete_from' => 'Cancella Form', - 'are_you_sure_you_want_to_delete' => 'Sicuro di voler Cancellare', - 'close' => 'Chiudi', + 'create_form' => 'Crea modulo', + 'forms' => 'Moduli', + 'form_name' => 'Nome del modulo', + 'view_this_form' => 'Vedi questo modulo', + 'delete_from' => 'Cancella modulo', + 'are_you_sure_you_want_to_delete' => 'Sicuro di voler cancellare', + 'close' => 'Chiuso', 'instructions' => 'Istruzioni', - 'instructions_on_creating_form' => "Seleziona il tipo di campo che vuoi aggiungere al form sottostante e clicca sul menu a cascata 'Tipo'. Non dimenticare di settare le opzioni del campo se il tipo è selezionato,checkbox radio...Separate ogni opzione con una virgola . Dopo aver finito di creare il form, potete salvare il form cliccando il pulsante Salva Form", - 'form_properties' => 'Proprietà Form', - 'adding_fields' => 'Aggiungendo Campi', - 'click_add_fields_button_to_add_fields' => "Clicca il pulsante 'Aggiungi Campi' per aggiungere campi", - 'add_fields' => 'Aggiungi Campi', - 'save_form' => 'Salva Form', + 'instructions_on_creating_form' => "Seleziona il tipo di campo che vuoi aggiungere al modulo sottostante e clicca sul menu a cascata 'Tipo'. Non dimenticare di settare le opzioni del campo se il tipo è selezionato,checkbox, radio... Separate ogni opzione con una virgola. Dopo aver creato il modulo, potete salvarlo cliccando il pulsante \"Salva modulo\"", + 'form_properties' => 'Proprietà modulo', + 'adding_fields' => 'Aggiungi campi', + 'click_add_fields_button_to_add_fields' => "Clicca il pulsante 'Aggiungi campi' per aggiungere campi", + 'add_fields' => 'Aggiungi campo', + 'save_form' => 'Salva modulo', 'label' => 'Etichetta', 'name' => 'Nome', 'type' => 'Tipo', - 'values(selected_fields)' => 'Valori(Campi Selezionati)', + 'values(selected_fields)' => 'Valori(campi selezionati)', 'required' => 'Richiesto', 'Action' => 'Azione', 'remove' => 'Rimuovi', + 'form_deleted_successfully' => 'Modulo cancellato con successo', + 'successfully_created_form' => 'Modulo creato con successo', + 'please_fill_form_name' => 'Per favore compila il nome del modulo', + 'category_inserted_successfully' => 'Categoria inserta correttamente', + 'category_not_inserted' => 'Categoria non inserta', + 'category_updated_successfully' => 'Categoria aggiornata correttamente', + 'category_not_updated' => 'Categoria non aggiornata', + 'category_deleted_successfully' => 'Categoria cancellata correttamente', + 'category_not_deleted' => 'Categoria non cancellata', + 'article_inserted_successfully' => 'Articolo inserito correttamente', + 'article_not_inserted' => 'Articolo non inserto', + 'article_updated_successfully' => 'Articolo aggiornato correttamente', + 'article_not_updated' => 'Articolo non aggiornato', + 'article_deleted_successfully' => 'Articolo cancellato correttamente', + 'article_not_deleted' => 'Articolo non cancellato', + 'article_can_not_deleted' => 'Impossibile cancellare l\'articolo', + 'page_created_successfully' => 'Pagina creata con successo', + 'your_page_updated_successfully' => 'Pagina aggiornata con successo', + 'page_deleted_successfully' => 'Pagina cancellata con successo', + 'settings_updated_successfully' => 'Impostazioni aggiornate correttamente', + 'settings_can_not_updated' => 'Impossibile aggiornare le impostazioni', + 'can_not_process' => 'Impossibile elaborare', + 'comment_published' => 'Commento pubblicato', + 'comment_deleted' => 'Commento cancellato', + 'publish_time' => 'Data di pubblicazione', /* |---------------------------------------------------------------------------------------- | Theme Pages [English(en)] @@ -459,19 +717,18 @@ return [ 'footer2' => 'Footer2', 'footer3' => 'Footer3', 'footer4' => 'Footer4', - /* + /* |-------------------------------------- | Custom alert box |-------------------------------------- */ - 'ok' => 'Ok', - 'cancel' => 'Cancella', - 'select-ticket' => 'Per favore seleziona tickets.', - 'confirm' => 'Sei sicuro?', - 'delete-tickets' => 'Cancella Tickets', - 'close-tickets' => 'Chiudi Tickets', - 'open-tickets' => 'Apri Tickets', - + 'ok' => 'Ok', + 'cancel' => 'Annulla', + 'select-ticket' => 'Per favore seleziona i ticket', + 'confirm' => 'Sei sicuro?', + 'delete-tickets' => 'Cancella ticket', + 'close-tickets' => 'Chiudi ticket', + 'open-tickets' => 'Apri ticket', /* |---------------------------------------------------------------------------------------- | Staff Pages [English(en)] @@ -482,96 +739,151 @@ return [ | customize your views to better match your application. | */ - 'are_you_sure' => 'Are you sure', - 'staffs' => 'Staffs', - 'name' => 'Nome', - 'user_name' => 'Nome Utente', - 'status' => 'Status', - 'group' => 'Gruppo', - 'department' => 'Dipartimento', - 'created' => 'Creato', - 'lastlogin' => 'Ultimo Login', - 'createagent' => 'Crea Un Agente', - 'delete' => 'Cancella', - 'agents' => 'Agenti', - 'create' => 'Crea', - 'edit' => 'modifica', - 'departments' => 'Dipartimenti', - 'groups' => 'Gruppi', + 'are_you_sure' => 'Sei sicuro', + 'staffs' => 'Organico', + 'name' => 'Nome', + 'user_name' => 'Nome utente', + 'status' => 'Stato', + 'group' => 'Gruppo', + 'department' => 'Dipartimento', + 'created' => 'aperti', + 'lastlogin' => 'Ultimo accesso', + 'createagent' => 'Crea agente', + 'delete' => 'Cancella', + 'agents' => 'Agenti', + 'create' => 'Crea', + 'edit' => 'Modifica', + 'departments' => 'Dipartimenti', + 'groups' => 'Gruppi', + 'select_a_time_zone' => 'Seleziona un fuso orario', + 'time_zones' => 'Fusi orari', /* |-------------------------------------- | Staff Create Page |-------------------------------------- */ - 'create_agent' => 'Crea Agente', - 'first_name' => 'Nome', - 'last_name' => 'Cognome', - 'mobile_number' => 'Numero Mobile', - 'agent_signature' => 'Firma Agente', - 'account_status_setting' => 'Status Account & Settaggi', - 'account_type' => 'Tipo Account', - 'admin' => 'Admin', - 'agent' => 'Agente', - 'account_status' => 'Status Account', - 'locked' => 'Bloccato', - 'assigned_group' => 'Gruppo Assegnato', - 'primary_department' => 'Dipartimento Principale', - 'agent_time_zone' => 'Agent Time Zone', - 'day_light_saving' => 'Day Light Saving', - 'limit_access' => 'Limita Accesso', - 'directory_listing' => 'Directory Listing', - 'vocation_mode' => 'Vocation Mode', - 'assigned_team' => 'Team Assegnato', + 'create_agent' => 'Crea agente', + 'first_name' => 'Nome', + 'last_name' => 'Cognome', + 'mobile_number' => 'Cellulare', + 'agent_signature' => 'Firma agente', + 'account_status_setting' => 'Stato account ed impostazioni', + 'account_type' => 'Tipo account', + 'admin' => 'Amministratore', + 'agent' => 'Agente', + 'account_status' => 'Stato account', + 'locked' => 'Bloccato', + 'assigned_group' => 'Gruppo assegnato', + 'primary_department' => 'Dipartimento principale', + 'agent_time_zone' => 'Fuso orario agente', + 'day_light_saving' => 'Ora legale', + 'limit_access' => 'Limita accesso', + 'directory_listing' => 'Elenco directory', + 'vocation_mode' => 'Vacanza', + 'assigned_team' => 'Team assegnato', + 'agent_send_mail_error_on_agent_creation' => 'Si sono verificati errori nell\'invio della mail all\'agente. Per favore controlla le impostazioni email e riprova', + 'agent_creation_success' => 'Agente creato con successo', + 'failed_to_create_agent' => 'Impossibile creare l\'agente', + 'failed_to_edit_agent' => 'Impossibile modificare l\'agente', + 'agent_updated_sucessfully' => 'Agente aggiornato correttamente', + 'unable_to_update_agent' => 'Impossibile aggiornare l\'agente', + 'agent_deleted_sucessfully' => 'Agente cancellato con successo', + 'this_staff_is_related_to_some_tickets' => 'Questo membro è collegato a qualche ticket', + 'list_of_agents' => 'Lista agenti', + 'create_an_agent' => 'Crea agente', + 'edit_an_agent' => 'Modifica agente', + /* |-------------------------------------- | Department Create Page |-------------------------------------- */ - 'create_department' => 'Crea Dipartimento', + 'create_department' => 'Crea dipartimento', 'manager' => 'Manager', - 'ticket_assignment' => 'Assegnamento Ticket ', - 'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members', + 'ticket_assignment' => 'Assegnamento ticket ', + 'restrict_ticket_assignment_to_department_members' => 'Limita assegnamento ticket a membri del dipartimento', 'outgoing_emails' => 'Emails in uscita', - 'outgoing_email' => 'Email in uscita', - 'template_set' => 'Template Set', - 'auto_responding_settings' => 'Settaggi Auto-Risposta', + 'outgoing_email' => 'Email da usare', + 'template_set' => 'Set modelli', + 'auto_responding_settings' => 'Impostazioni auto-risposta', 'disable_for_this_department' => 'Disattiva per questo dipartimento', - 'auto_response_email' => 'Email Auto-Risposta', - 'recipient' => 'Recipient', - 'group_access' => 'Accesso Gruppo', - 'department_signature' => 'Firma Dipartimento', + 'auto_response_email' => 'Email auto-risposta', + 'recipient' => 'Destinatario', + 'group_access' => 'Accesso gruppo', + 'department_signature' => 'Firma dipartimento', + 'list_of_departments' => 'Lista dipartimenti', + 'create_a_department' => 'Crea dipartimento', + 'outgoing_email_settings' => 'Impostazioni email in uscita', + 'edit_department' => 'Modifica dipartimento', + 'select_a_sla' => 'Seleziona piano SLA', + 'select_a_manager' => 'Seleziona un manager', + 'department_created_sucessfully' => 'Dipartimento creato con successo', + 'failed_to_create_department' => 'Impossibile creare il dipartimento', + 'department_updated_sucessfully' => 'Dipartimento aggiornato correttamente', + 'department_not_updated' => 'Dipartimento non aggiornato', + 'you_cannot_delete_default_department' => 'Non puoi cancellare il dipartimento predefinito', + 'have_been_moved_to_default_department' => 'è stato assegnato al dipartimento predefinito', + 'the_associated_helptopic_has_been_deactivated' => 'L\'area di supporto associata è stata disattivata', + 'department_deleted_sucessfully' => 'Dipartimento cancellato con successo', + 'department_can_not_delete' => 'Impossibile cancellare dipartimento', + 'select_a_department' => 'Seleziona un dipartimento', + 'make-default-department' => 'Rendi il dipartimento predefinito', /* |-------------------------------------- | Team Create Page |-------------------------------------- */ - 'create_team' => 'Crea Team', - 'team_lead' => 'Team Lead', - 'assignment_alert' => 'Allerta Assegnamento', - 'disable_for_this_team' => 'Disattiva per questo team', - 'teams' => 'Teams', + 'create_team' => 'Crea team', + 'team_lead' => 'Team leader', + 'assignment_alert' => 'Avviso assegnamento', + 'disable_for_this_team' => 'Disattiva per questo team', + 'teams' => 'Teams', + 'list_of_teams' => 'Lista teams', + 'create_a_team' => 'Crea team', + 'edit_a_team' => 'Modifica team', + 'teams_created_successfully' => 'Team creato con successo', + 'teams_can_not_create' => 'Impossibile creare il team', + 'teams_updated_successfully' => 'Team aggiornato con successo', + 'teams_can_not_update' => 'Impossibile aggiornare il team', + 'teams_deleted_successfully' => 'Team cancell con successo', + 'teams_can_not_delete' => 'Impossibile cancellare il teams', + 'select_a_team' => 'Seleziona un team', + 'select_a_team_lead' => 'Seleziona un team leader', + 'members' => 'Membri', /* |-------------------------------------- | Group Create Page |-------------------------------------- */ - 'create_group' => 'Crea Gruppo', - 'goups' => 'Gruppi', - 'can_create_ticket' => 'Può creare ticket', - 'can_edit_ticket' => 'Può editare ticket', - 'can_post_ticket' => 'Può postare Ticket', - 'can_close_ticket' => 'Può chiudere un ticket ', - 'can_assign_ticket' => 'Può assegnare ticket', - 'can_transfer_ticket' => 'Può trasferire ticket', - 'can_delete_ticket' => 'Può cancellare ticket', - 'can_ban_emails' => 'Può bannare le email', - 'can_manage_premade' => 'Può Manage premade', - 'can_manage_FAQ' => 'Può gestire le FAQ', - 'can_view_agent_stats' => 'Può visualizzare le stats per agente', - 'department_access' => 'Accesso Dipartimenti ', - 'admin_notes' => 'Note Admin', - 'group_members' => 'Componenti del Gruppo', - 'group_name' => 'Nome Gruppo', + 'create_group' => 'Crea gruppo', + 'goups' => 'Gruppi', + 'can_create_ticket' => 'Può creare ticket', + 'can_edit_ticket' => 'Può editare ticket', + 'can_post_ticket' => 'Può postare Ticket', + 'can_close_ticket' => 'Può chiudere un ticket ', + 'can_assign_ticket' => 'Può assegnare ticket', + 'can_transfer_ticket' => 'Può trasferire ticket', + 'can_delete_ticket' => 'Può cancellare ticket', + 'can_ban_emails' => 'Può bannare le email', + 'can_manage_premade' => 'Può gestire premade', + 'can_manage_FAQ' => 'Può gestire le FAQ', + 'can_view_agent_stats' => 'Può visualizzare le statistiche per agente', + 'department_access' => 'Accesso dipartimenti ', + 'admin_notes' => 'Note amministratore', + 'group_members' => 'Componenti del gruppo', + 'group_name' => 'Nome gruppo', + 'select_a_group' => 'Seleziona un gruppo', + 'create_a_group' => 'Crea gruppo', + 'edit_a_group' => 'Modificagruppo', + 'group_created_successfully' => 'Gruppo creato correttamente', + 'group_can_not_create' => 'Impossibile creare il gruppo', + 'group_updated_successfully' => 'Gruppo aggiornato con successo', + 'group_can_not_update' => 'Impossibile aggiornare il gruppo', + 'there_are_agents_assigned_to_this_group_please_unassign_them_from_this_group_to_delete' => 'Esistono agenti assegnati a questo gruppo, rimuovili per poterlo cancellare', + 'group_cannot_delete' => 'Impossibile cancellare il gruppo', + 'group_deleted_successfully' => 'Gruppo cancellato correttamente', + 'group_cannot_delete' => 'Impossibile cancellare il gruppo', + 'failed_to_load_the_page' => 'Impossibile caricare la pagina', /* |-------------------------------------- | SMTP Page @@ -581,7 +893,7 @@ return [ 'smtp' => 'SMTP', 'host' => 'Host', 'port' => 'Porta', - 'encryption' => 'Criptazione', + 'encryption' => 'Cifratura', /* |---------------------------------------------------------------------------------------- | Agent Panel [English(en)] @@ -592,180 +904,256 @@ return [ | customize your views to better match your application. | */ - 'agent_panel' => 'Pannello Agente', - 'profile' => 'Profilo', - 'change_password' => 'Cambia Password', - 'sign_out' => 'Esci', - 'Tickets' => 'TICKETS', - 'inbox' => 'Inbox', - 'my_tickets' => 'Miei Tickets', - 'unassigned' => 'Non Assegnati', - 'trash' => 'Cestino', - 'Updates' => 'AGGIORNAMENTI', - 'no_new_updates' => 'Nessun nuovo aggiornamento', - 'check_for_updates' => 'Controlla aggiornamenti', - 'open' => 'Apri', - 'inprogress' => 'In elaborazione', - 'closed' => 'chiuso', - 'Departments' => 'DIPARTIMENTI', - 'tools' => 'Strumenti', - 'canned' => 'Canned', - 'knowledge_base' => 'Knowledge Base', - 'loading' => 'Caricando', - 'ratings' => 'Ratings', - 'please_rate' => 'Per favore rate:', - 'ticket_ratings' => 'TICKET RATING', + 'agent_panel' => 'Pannello agente', + 'profile' => 'Profilo', + 'change_password' => 'Cambia password', + 'sign_out' => 'Esci', + 'Tickets' => 'TICKET', + 'ticket-details' => 'Ticket details', + 'inbox' => 'Inbox', + 'my_tickets' => 'Miei ticket', + 'unassigned' => 'Non assegnati', + 'trash' => 'Cestino', + 'Updates' => 'AGGIORNAMENTI', + 'no_new_updates' => 'Nessun nuovo aggiornamento', + 'check_for_updates' => 'Controlla aggiornamenti', + 'update-version' => 'Versione aggiornamento', + 'open' => 'Apri', + 'inprogress' => 'In corso', + 'inprogress_tickets' => 'Ticket in corso', + 'closed' => 'Chiuso', + 'Departments' => 'DIPARTIMENTI', + 'tools' => 'Strumenti', + 'canned' => 'Predefinita', + 'knowledge_base' => 'Knowledge Base', + 'kb-settings' => 'Impostazioni Knowledge base', + 'loading' => 'Caricamento', + 'ratings' => 'Valutazioni', + 'please_rate' => 'Valuta:', + 'ticket_ratings' => 'VALUTAZIONE TICKET', + /* + |----------------------------------------------- + | Ticket + |----------------------------------------------- + */ + 'ticket_created_successfully' => 'Il ticket è stato creato correttamente', + 'failed_to_create_a_new_ticket' => 'Impossibile creare il nuovo ticket', + 'your_ticket_have_been_closed' => 'Il ticket è stato chiuso', + 'your_ticket_have_been_resolved' => 'Il ticket è stato risolto', + 'your_ticket_have_been_opened' => 'Il ticket è stato aperto', + 'your_ticket_have_been_moved_to_trash' => 'Il ticket è stato spostato nel cestino', + 'this_email_have_been_banned' => 'Questa mail è stata bannata', + 'ticket_updated_successfully' => 'Ticket aggiornato correttamente', + 'you_have_successfully_replied_to_your_ticket' => 'Hai risposto al tuo ticket con successo', + 'for_some_reason_your_message_was_not_posted_please_try_again_later' => 'Per qualche ragione il tuo messaggio non è stato pubblicato, per favore prova più tardi', + 'for_some_reason_your_reply_was_not_posted_please_try_again_later' => 'Per qualche ragione la tua risposta non è stata pubblicata, per favore prova più tardi', + 'you_have_unassigned_your_ticket' => 'Hai rimosso l\'assegnazione al tuo ticket', + 'for_some_reason_your_request_failed' => 'Per qualche ragione la tua richiesta è fallita', + 'trash-delete-ticket' => 'Cancella i ticket in modo permanente', + 'trash-delete-title-msg' => 'Clicca qui per cancellare permanentemente i ticket.', + 'moved_to_trash' => 'Ticket selezionati spostati nel cestino.', + 'tickets_have_been_closed' => 'I ticket selezionati sono stati chiusi.', + 'tickets_have_been_opened' => 'I ticket selezionati sono stati aperti.', + 'unable_to_fetch_emails' => 'Impossible caricale le emails', + 'reply_content_is_a_required_field' => 'Il contenuto della risposta è un campo richiesto', + 'internal_content_is_a_required_field' => 'Il contenuto interno è un campo richiesto', + /* |----------------------------------------------- | Profile |----------------------------------------------- */ - 'user_information' => 'informazioni utente', - 'time_zone' => 'Time-zone', - 'phone_number' => 'Numero di Telefono', - 'contact_information' => 'infomazioni Contatto', + 'view-profile' => 'Visualizza profilo', + 'edit-profile' => 'Modifica profilo', + 'user_information' => 'Informazioni utente', + 'time_zone' => 'Fuso orario', + 'phone_number' => 'Numero di telefono', + 'contact_information' => 'Infomazioni di contatto', + 'Profile-Updated-sucessfully' => 'Profilo aggiornato correttamente.', + 'User-profile-Updated-Successfully' => 'Profilo utente aggiornato correttamente.', + 'User-Created-Successfully' => 'Utente creato correttamente.', /* |----------------------------------------------- | Dashboard |----------------------------------------------- */ - 'dashboard' => 'Cruscotto', - 'line_chart' => 'Tabella lineare', - 'statistics' => 'Statistiche', - 'opened' => 'Aperto', - 'resolved' => 'Risolto', - 'closed' => 'Chiuso', - 'deleted' => 'Cancellato', + 'dashboard' => 'Cruscotto', + 'line_chart' => 'Grafico lineare', + 'statistics' => 'Statistiche', + 'opened' => 'Aperti', + 'resolved' => 'Risolto', + 'closed' => 'Chiusi', + 'deleted' => 'Cancellato', + 'start_date' => 'Data inizio', + 'end_date' => 'Data fine', + 'filter' => 'Filtra', + 'report' => 'Resoconto', + 'Legend' => 'LEGENDA', + 'total' => 'Totale', + 'dashboard_reports' => 'Cruscotto', /* |------------------------------------------------ |User Page |------------------------------------------------ */ - 'user_directory' => 'User Directory', - 'ban' => 'Banna', - 'user' => 'Utente', - 'users' => 'Utenti', - 'create_user' => 'Crea Utente', - 'full_name' => 'Nome Completo', - 'mobile' => 'Mobile', - 'last_login' => 'Ultimo Login', - 'user_profile' => 'Profilo Utente', - 'assign' => 'Assegna', - 'open_tickets' => 'Tickets', - 'closed_tickets' => 'Ticket Chiusi', - 'deleted_tickets' => 'Cancella Tickets', + 'user_credentials' => 'Credenziali utente', + 'user_directory' => 'Lista utenti', + 'ban' => 'Ban', + 'user' => 'Utente', + 'users' => 'Utenti', + 'create_user' => 'Crea utente', + 'edit_user' => 'Modifica utente', + 'full_name' => 'Nome completo', + 'mobile' => 'Cellulare', + 'last_login' => 'Ultimo accesso', + 'user_profile' => 'Profilo utente', + 'assign' => 'Assegna', + 'open_tickets' => 'Ticket aperti', + 'closed_tickets' => 'Ticket chiusi', + 'deleted_tickets' => 'Ticket cancellati', + 'user_created_successfully' => 'Utente creato correttamente', + 'user_updated_successfully' => 'Utente aggiornato correttamente', + 'profile_updated_sucessfully' => 'Profilo aggiornato correttamente', + 'password_updated_sucessfully' => 'Password aggiornata con successo', + 'password_was_not_updated_incorrect_old_password' => 'Password non aggiornata. Vecchia password errata', + 'the_user_has_been_removed_from_this_organization' => 'L\'utente è stato rimosso da questa organizzazione', + 'user_report' => 'Resoconto utente', + 'send_password_via_email' => 'Invia password per email', + 'user_send_mail_error_on_user_creation' => 'E\' avvenuto un errore durante l\'invio della mail all\'utente. Per favore controlla le impostazioni email e riprova', + 'country_code' => 'Codice paese', /* |------------------------------------------------ |Organization Page |------------------------------------------------ */ - 'organizations' => 'Organizzazioni', - 'organization' => 'Organizzazione', - 'create_organization' => 'Crea Organizzazione', - 'account_manager' => 'Account Manager', - 'update' => 'Aggiorna', - 'please_select_an_organization' => 'Per favore seleziona una Organizzazione', - 'please_select_an_user' => 'Per favore seleziona un utente', - 'organization_profile' => 'Profilo Organizzazione', - 'organization-s_head' => "Organization's Head", - 'select_department_manager' => 'Seleziona Managere Dipartimento', - 'users_of' => 'Utenti di', + 'organizations' => 'Organizzazioni', + 'organization' => 'Organizzazione', + 'organization_list' => 'Lista organizzazioni', + 'view_organization_profile' => 'Visualizza profilo organizzazione', + 'create_organization' => 'Crea organizzazione', + 'account_manager' => 'Account manager', + 'update' => 'Aggiorna', + 'please_select_an_organization' => 'Per favore seleziona un\'organizzazione', + 'please_select_an_user' => 'Per favore seleziona un utente', + 'organization_profile' => 'Profilo organizzazione', + 'organization-s_head' => "Capo dell'organizzazione", + 'select_department_manager' => 'Seleziona manager del dipartimento', + 'select_organization_manager' => 'Seleziona un manager dell\'organizzazione', + 'users_of' => 'Utenti di', + 'organization_created_successfully' => 'Organizzazione creata con successo', + 'organization_can_not_create' => 'Impossibile creare l\'organizzazione', + 'organization_updated_successfully' => 'Organizzazione aggiornata correttamente', + 'organization_can_not_update' => 'Impossibile aggiornare l\'organizzazione', + 'organization_deleted_successfully' => 'Organizzazione cancellata con successo', + 'report_of' => 'Resoconto di', + 'ticket_of' => 'Ticket di', /* |---------------------------------------------- | Ticket page |---------------------------------------------- */ - 'subject' => 'Soggetto', - 'ticket_id' => 'Ticket ID', - 'priority' => 'Priorità', - 'from' => 'Da', - 'last_replier' => 'Ultimo a Rispondere', - 'assigned_to' => 'Assegnato A', - 'last_activity' => 'Ultima Attività', - 'answered' => 'Risposto', - 'assigned' => 'Assegnato', - 'create_ticket' => 'Crea Ticket', - 'tickets' => 'Tickets', - 'open' => 'Apri', - 'Ticket_Information' => 'INFORMAZIONE TICKET', - 'Ticket_Id' => 'ID TICKET', - 'User' => 'UTENTE', - 'Unassigned' => 'NON ASSEGNATO', - 'generate_pdf' => 'Genera PDF', - 'change_status' => 'Cambia Status', - 'more' => 'Più', - 'delete_ticket' => 'Cancella Ticket', - 'emergency' => 'Emergenza', - 'high' => 'Alta', - 'medium' => 'Media', - 'low' => 'Bassa', - 'sla_plan' => 'SLA Plan', - 'created_date' => 'Data Creata', - 'due_date' => 'Data di Scadenza', - 'last_response' => 'Ultima Risposta', - 'source' => 'Sorgente', - 'last_message' => 'Ultimo Messaggio', - 'reply' => 'Risposta', - 'response' => 'Resposta', - 'reply_content' => 'Contenuto Riposta', - 'attachment' => 'Allegato', - 'internal_note' => 'Nota Interna', - 'this_ticket_is_under_banned_user' => 'Questo ticket è di un utente bannato', - 'ticket_source' => 'Sorgente Ticket', - 'are_you_sure_to_ban' => 'Sicuro di voler bannare', - 'whome_do_you_want_to_assign_ticket' => 'A chi vuoi assegnare il ticket', - 'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket', - 'add_collaborator' => 'Aggiungi Collaboratore', - 'search_existing_users' => 'Cerca utenti esistenti', - 'add_new_user' => 'Aggiungi nuovo Utente', - 'search_existing_users_or_add_new_users' => 'Cerca utenti esistenti o aggiungi nuovi utenti', - 'search_by_email' => 'Cerca per Email', - 'list_of_collaborators_of_this_ticket' => 'Lista dei Collaboratori di questo Ticket', - 'submit' => 'Invia', - 'max' => 'Max', - 'add_cc' => 'Aggiungi CC', - 'recepients' => 'Riceventi', - 'select_a_canned_response' => 'Seleziona una Canned Response', - 'assign_to' => 'Assegna A', - 'detail' => 'Dettaglio', - 'user_details' => 'Dettagli Utente', - 'ticket_option' => 'Opzioni Ticket', - 'ticket_detail' => 'Dettagli Ticket', - 'Assigned_To' => 'ASSEGNATO A', - 'locked-ticket' => 'Allerta! Questo ticket è etato bloccato da un altro utente ed è al momento in risposta.', - 'access-ticket' => 'Allerta! Questo ticket è etato bloccato da te per ', - 'minutes' => ' minuti', - 'in_minutes' => 'In minuti', - 'add_another_owner' => 'Aggiungi un altro possessore', - 'user-not-found' => 'Utente non trovato.Prova ancora o aggiungi un nuovo utente.', - 'change-success' => 'Successo! Il possessore di questo ticket è stato cambiato.', - 'user-exists' => 'Utente già esistente. Prova a cercare questo stesso utente.', - 'valid-email' => 'Inserisci un indirizzo email valido.', - 'search_user' => 'Cerca utente', - 'merge-ticket' => 'Unisci ticket', - 'title' => 'Titolo', - 'merge' => 'Unisci', - 'select_tickets' => 'Seleziona ticket da unire', - 'select-pparent-ticket' => 'Seleziona un ticket padre', - 'merge-reason' => 'Motivazione unione', - 'get_merge_message' => 'Questo ticket è stato unito con il ticket', - 'ticket_merged' => ' è stato unito con il ticket.', - 'no-tickets-to-merge' => 'Non ci sono altri ticket di prorietà del possessore di questo ticket.', - 'merge-error' => 'Richiesta non processabile riprova in seguito.', - 'merge-success' => 'Tickets uniti con successo.', - 'merge-error2' => 'Per favore selzeziona un ticket da unire.', - 'select-tickets-to merge' => 'seleziona due o più ticket da unire', - 'different-users' => 'Tickte da utenti diversi', + 'subject' => 'Oggetto', + 'ticket_id' => 'Ticket ID', + 'priority' => 'Priorità', + 'from' => 'Da', + 'last_replier' => 'Ultimo a rispondere', + 'assigned_to' => 'Assegnato a', + 'last_activity' => 'Ultima attività', + 'answered' => 'Risposti', + 'assigned' => 'Assegnati', + 'create_ticket' => 'Crea Ticket', + 'tickets' => 'Ticket', + 'open' => 'Aperti', + 'Ticket_Information' => 'INFORMAZIONE TICKET', + 'Ticket_Id' => 'ID TICKET', + 'User' => 'UTENTE', + 'Unassigned' => 'NON ASSEGNATO', + 'unassigned-tickets' => 'Ticket non assegnati', + 'generate_pdf' => 'Genera PDF', + 'change_status' => 'Cambia stato', + 'more' => 'Ancora', + 'delete_ticket' => 'Cancella ticket', + 'emergency' => 'Emergenza', + 'high' => 'Alta', + 'medium' => 'Media', + 'low' => 'Bassa', + 'sla_plan' => 'Piano SLA', + 'created_date' => 'Data creazione', + 'due_date' => 'Data di scadenza', + 'last_response' => 'Ultima risposta', + 'source' => 'Sorgente', + 'last_message' => 'Ultimo messaggio', + 'reply' => 'Risposta', + 'response' => 'Risposta', + 'reply_content' => 'Contenuto riposta', + 'attachment' => 'Allegato', + 'internal_note' => 'Nota interna', + 'this_ticket_is_under_banned_user' => 'Questo ticket è di un utente bannato', + 'ticket_source' => 'Sorgente ticket', + 'are_you_sure_to_ban' => 'Sicuro di voler bannare', + 'whome_do_you_want_to_assign_ticket' => 'A chi vuoi assegnare il ticket', + 'are_you_sure_you_want_to_surrender_this_ticket' => 'Sei sicuro di voler abbandonare questo ticket', + 'add_collaborator' => 'Aggiungi collaboratore', + 'search_existing_users' => 'Cerca utenti esistenti', + 'add_new_user' => 'Aggiungi nuovo utente', + 'search_existing_users_or_add_new_users' => 'Cerca utenti esistenti o aggiungi nuovi utenti', + 'search_by_email' => 'Cerca per email', + 'list_of_collaborators_of_this_ticket' => 'Lista dei collaboratori di questo Ticket', + 'submit' => 'Invia', + 'max' => 'Max', + 'add_cc' => 'Aggiungi CC', + 'recepients' => 'Destinatari', + 'select_a_canned_response' => 'Seleziona una risposta preimpostata', + 'assign_to' => 'Assegna a', + 'detail' => 'Dettaglio', + 'user_details' => 'Dettagli utente', + 'ticket_option' => 'Opzioni ticket', + 'ticket_detail' => 'Dettagli ticket', + 'Assigned_To' => 'ASSEGNATO A', + 'locked-ticket' => 'Attenzione! Questo ticket è etato bloccato da un altro utente ed è al momento in risposta.', + 'minutes-ago' => 'minuti fa', + 'access-ticket' => 'Attenzione! Questo ticket è etato bloccato da te per ', + 'minutes' => 'Minuti', + 'in_minutes' => 'In minuti', + 'add_another_owner' => 'Aggiungi un altro possessore', + 'user-not-found' => 'Utente non trovato, prova ancora o aggiungi un nuovo utente.', + 'change-success' => 'Successo! Il possessore di questo ticket è stato cambiato.', + 'user-exists' => 'Utente già esistente, prova a cercare questo stesso utente.', + 'valid-email' => 'Inserisci un indirizzo email valido.', + 'search_user' => 'Cerca utente', + 'merge-ticket' => 'Unisci ticket', + 'title' => 'Titolo', + 'merge' => 'Unisci', + 'select_tickets' => 'Seleziona ticket da unire', + 'select-pparent-ticket' => 'Seleziona un ticket padre', + 'merge-reason' => 'Motivazione unione', + 'no-reason' => 'Non è stata fornita alcuna ragione.', + 'get_merge_message' => 'Questo ticket è stato unito con il ticket', + 'ticket_merged' => ' è stato unito con il ticket.', + 'no-tickets-to-merge' => 'Non ci sono altri ticket di prorietà del possessore di questo ticket.', + 'merge-error' => 'Richiesta non processabile riprova in seguito.', + 'merge-success' => 'Ticket uniti con successo.', + 'merge-error2' => 'Per favore selzeziona un ticket da unire.', + 'select-tickets-to merge' => 'Seleziona due o più ticket da unire', + 'different-users' => 'Ticket da utenti diversi', + 'clean-up' => 'Cancella definitivamente', + 'hard-delete-success-message' => 'I ticket sono stati cancellati permanentemente.', + 'overdue' => 'In ritardo', + 'overdue-tickets' => 'Ticket in ritardo', + 'change_owner_for_ticket' => 'Cambia proprietario del ticket', /* |------------------------------------------------ |Tools Page |------------------------------------------------ */ - 'canned_response' => 'Canned Response', - 'create_canned_response' => 'Create Canned Response', - 'surrender' => 'Surrender', - 'view' => 'Vista', + 'canned_response' => 'Risposta predefinita', + 'create_canned_response' => 'Crea risposta predefinita', + 'surrender' => 'Abbandona', + 'added_successfully' => 'Aggiunto correttamente', + 'updated_successfully' => 'Aggiornato correttamente', + 'user_deleted_successfully' => 'Utente cancellato con successo', + 'view' => 'Visualizza', /* |----------------------------------------------- | Main text @@ -779,23 +1167,109 @@ return [ |Guest-User Page |------------------------------------------------ */ - 'issue_summary' => 'Sommario Problema', - 'issue_details' => 'Dettagli Problema', - 'contact_informations' => 'Informazioni contatto', - 'contact_details' => 'Dettagli Contatto', - 'role' => 'Ruolo', - 'ext' => 'EXT', - 'profile_pic' => 'Foto Profilo', - 'agent_sign' => 'Firma Agente', - 'inactive' => 'Inattivo', - 'male' => 'Uomo', - 'female' => 'Donna', - 'old_password' => 'Vecchia Password', - 'new_password' => 'Nuova Password', - 'confirm_password' => 'Conferma Password', - 'gender' => 'Genere', - 'ticket_number' => 'Numero di Ticket', - 'content' => 'Contenuto', + 'issue_summary' => 'Sommario problema', + 'contact' => 'Contatto', + 'issue_details' => 'Dettagli problema', + 'contact_informations' => 'Informazioni contatto', + 'contact_details' => 'Dettagli contatto', + 'role' => 'Ruolo', + 'ext' => 'EXT', + 'profile_pic' => 'Foto profilo', + 'agent_sign' => 'Firma agente', + 'inactive' => 'Inattivo', + 'male' => 'Uomo', + 'female' => 'Donna', + 'old_password' => 'Vecchia password', + 'new_password' => 'Nuova password', + 'confirm_password' => 'Conferma password', + 'gender' => 'Sesso', + 'ticket_number' => 'Numero ticket', + 'content' => 'Contenuto', + 'edit_template' => 'Modifica modello', + 'edit_status' => 'Modifica stato', + 'create_status' => 'Crea stato', + 'edit_details' => 'Modifica dettagli', + 'edit_templates' => 'Modifica modelli', + 'activate_this_set' => 'Attiva questo set', + 'show' => 'Mostra', + 'no_notification_available' => 'Nessuna notifica disponibile', + + //auto-close workflow + 'close-msg1' => 'Numero di giorni dopo i quali i ticket verranno chiusi automaticamente.', + 'no_of_days' => 'Numero di giorni', + 'close-msg2' => 'Abilita auto chiusura workflow?', + 'enable_workflow' => 'Abilita workflow', + 'send_email_to_user' => 'Invia email all\'utente', + 'close-msg3' => 'Seleziona stato da assegnare alla chiusura del ticket.', + 'close-msg4' => 'Inviare email di auto chiusura del ticket all\'utente?', + 'edit_status' => 'Modifica stato', + 'list_of_status' => 'Lista degli stati', + 'status_settings' => 'Impostazioni stati', + 'icon_class' => 'Icona', + 'close_ticket_workflow' => 'Chiudi workflow ticket', + 'ratings_settings' => 'Impostazioni valutazioni', + 'notification' => 'Notifica', + 'status_has_been_updated_successfully' => 'Stato aggiornato correttamente', + 'status_has_been_created_successfully' => 'Stato creato correttamente', + 'status_has_been_deleted' => 'Status cancellato', + 'you_cannot_delete_this_status' => 'Non puoi cancellare questo stato', + 'you_have_deleted_all_the_read_notifications' => 'Hai cancellato tutte le notifiche lette', + 'you_have_deleted_all_the_notification_records_since' => 'Hai cancellato tutti i record di notifica dal ', + 'ratings_updated_successfully' => 'Valutazione aggiornate correttamente', + 'ratings_can_not_be_created' => 'Impossibile creare la valutazione', + 'successfully_created_this_rating' => 'Valutazione creata con successo', + 'rating_deleted_successfully' => 'Valutazione cancellata correttamente', + //status msg + + 'status_msg1' => 'Se scegli SI verrà inviata una mail di notifica all\'utente.', + 'notify_user' => 'Notificare l\'utente su questo stato?', + 'deleted_status' => 'Questo è lo stato di un ticket cancellato?', + 'resolved_status' => 'Questo è lo stato di un ticket risolto?', + 'status_msg3' => 'Se scegli SI lo stato del ticket verrà impostato su risolto.', + 'status_msg2' => 'Se scegli SI lo stato del ticket verrà impostato su cancellato.', + 'rating-msg2' => 'Seleziona un dipartimento per restringere la valutazione dei ticket o chat a questa appartenenza. Se non selezioni alcuna voce la valutazione apparirà su tutti i dipartimenti.', + 'rating-msg3' => 'Se scegli SI l\'utente potrà modificare la valutazione.', + 'rating_restrict' => 'Restringi valutazione ad un dipartimento', + 'rating_change' => 'Consenti agli utenti di cambiare la valutazione?', + 'security_msg1' => 'Messaggio da mostrare quando un utente è stato bloccato.', + 'security_msg2' => 'Numero massimo di login errati che un utente può effettuare prima che venga bloccato fuori dal sistema. Imposta 0 per registrare i login errati senza bloccare l\'utente.', + 'security_msg3' => 'Numero di minuti per i quali l\'utente verrà bannato dal sistema dopo aver raggiunto il limite di login errati.', + 'max_attempt' => 'Numero tentativi di login per utente/host', + 'rating-msg1' => 'Valutazione massima che può essere fornita. Per esempio, se selezionato 5, il minimo possibile sarà 1 ed il massimo 5.', + 'enter_no_of_days' => 'Inserisci il numero di giorno', + 'template-types' => 'Tipi di modelli', + 'close-workflow' => 'Chiusura workflow ticket', + 'template' => 'Modello', + 'rating_label' => 'Etichetta valutazione', + 'display_order' => 'Ordinamento', + 'rating_scale' => 'Scala di valutazione', + 'rating_area' => 'Area di valutazione', + 'modify' => 'Modifica', + 'rating_name' => 'Nome valutazione', + 'add_user_to_this_organization' => 'Aggiungi utente a questa organizzazione', + 'Tickets_of' => 'Ticket di', + 'security' => 'Sicurezza', + 'security_settings' => 'Impostazioni di sicurezza', + 'lockouts' => 'Tentativi', + 'security_settings_saved_successfully' => 'Impostazioni di sicurezza salvate correttamente', + 'manage_status' => 'Gestisci stato', + 'notifications' => 'Notifiche', + 'auto_close_workflow' => 'Auto chiusura workflow', + 'close_ticket_workflow_settings' => 'Impostazioni chiusura workflow ticket', + 'successfully_saved_your_settings' => 'Impostazioni salvate correttamente', + + /* + |------------------------------------------------ + | Notification Settings Pages + |------------------------------------------------ + */ + 'notification_settings' => 'Impostazioni notifiche', + 'delete_noti' => 'Cancellare tutte le notifiche lette?', + 'noti_msg1' => 'Numero giorni di notifiche da cancellare', + 'noti_msg2' => 'Puoi inserire il numero di giorni di log del database da eliminare e la cronologia delle notifiche verrà eliminata dal giorno specificato.', + 'del_all_read' => 'Cancella', + 'You_have_deleted_all_the_read_notifications' => 'Hai cancellato tutte le notifiche lette', + 'view_all_notifications' => 'Visualizza tutte le notifiche', /* |------------------------------------------------ | Error Pages @@ -804,58 +1278,61 @@ return [ 'not_found' => 'Non trovato', 'oops_page_not_found' => 'Oops! Pagina non trovata', 'we_could_not_find_the_page_you_were_looking_for' => 'Impossibile trovare la pagina che stavi cercando', - 'internal_server_error' => 'Errore server interno', + 'internal_server_error' => 'Errore interno del server', 'be_right_back' => 'Torna indietro', 'sorry' => 'Spiacente', 'we_are_working_on_it' => 'Ci stiamo lavorando', 'category' => 'Categoria', - 'addcategory' => 'Aggiungi Categoria', - 'allcategory' => 'Tutte le Categorie', + 'addcategory' => 'Aggiungi categoria', + 'allcategory' => 'Tutte le categorie', 'article' => 'Articolo', 'articles' => 'Articoli', - 'addarticle' => 'Aggiungi Articolo', - 'allarticle' => 'Tutti gli Articoli', + 'addarticle' => 'Aggiungi articolo', + 'allarticle' => 'Tutti gli articoli', 'pages' => 'Pagine', - 'addpages' => 'Aggiungi Pagine', + 'addpages' => 'Aggiungi pagine', 'allpages' => 'Tutte le pagine', 'widgets' => 'Widgets', + 'widget-settings' => 'Impostazioni widget', 'footer1' => 'Footer 1', 'footer2' => 'Footer 2', 'footer3' => 'Footer 3', 'footer4' => 'Footer 4', - 'sidewidget1' => 'Side Widget 1', - 'sidewidget2' => 'Side Widget 2', + 'sidewidget1' => 'Widget laterale 1', + 'sidewidget2' => 'Widget laterale 2', 'comments' => 'Commenti', - 'settings' => 'Settaggi', - 'parent' => 'Padre', + 'comments-list' => 'Lista commenti', + 'settings' => 'Impostazioni', + 'parent' => 'Parente', 'description' => 'Descrizione', - 'enter_the_description' => 'Inserisci la Descrizione', + 'enter_the_description' => 'Inserisci la descrizione', 'publish' => 'Pubblica', + 'publish_immediately' => 'Pubblica immediatamente', 'published' => 'Pubblicato', 'draft' => 'Bozza', - 'create_a_category' => 'Crea una Categoria', + 'create_a_category' => 'Crea una categoria', 'add' => 'Aggiungi', 'social' => 'Social', + 'social-widget-settings' => 'Impostazioni widget sociali', 'comment' => 'Commento', - 'not_published' => 'Non Pubblicato', - 'numberofelementstodisplay' => 'numero elementi da visualizzare', + 'not_published' => 'Non pubblicato', + 'numberofelementstodisplay' => 'Numero elementi da visualizzare', //====================================== 'language' => 'Lingua', 'save' => 'Salva', 'create' => 'Crea', - 'dateformat' => 'Formato Data', + 'dateformat' => 'Formato data', 'slug' => 'Slug', - 'read_more' => 'leggi di più', + 'read_more' => 'Continua a leggere', 'view_all' => 'Vedi tutto', 'categories' => 'Categorie', 'need_more_support' => 'Necessita più supporto', - 'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'Se non hai trovato una risposta, per favore apri un ticket con al descrizione del problema', - 'have_a_question?_type_your_search_term_here' => 'Hai una domanda? Scrivi una parola da cercare qui...', + 'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'Se non hai trovato una risposta, per favore apri un ticket con la descrizione del problema', + 'have_a_question?_type_your_search_term_here' => 'Hai una domanda? Cerca qui un argomento...', 'search' => 'Cerca', - 'search_results' => 'Risultati Ricerca', - 'frequently_asked_questions' => 'Domande Frequenti', - 'leave_a_reply' => 'Lascia una Risposta', - 'post_message' => 'Post Message', + 'frequently_asked_questions' => 'Domande frequenti', + 'leave_a_reply' => 'Lascia una risposta', + 'post_message' => 'Messaggio post', /* |-------------------------------------------------------------------------------------- | Client Panel [English(en)] @@ -865,49 +1342,45 @@ return [ | customize your views to better match your application. | */ - 'home' => 'Home', - 'submit_a_ticket' => 'Invia un Ticket', - 'my_profile' => 'Mio Profilo', - 'log_out' => 'Logout', - 'forgot_password' => 'Password Dimenticata', - 'create_account' => 'Crea un Account', - 'you_are_here' => 'Sei qui', - 'have_a_ticket' => 'Have a Ticket', - 'check_ticket_status' => 'Controlla Status Ticket', - 'choose_a_help_topic' => 'Choose a Help Topic', - 'ticket_status' => 'Status Ticket', - 'post_comment' => 'Posta Commento', - 'plugin' => 'Plugin', - - /***************************New Updates****************************************/ - /* Translation Required after this line */ - /******************************************************************************/ - 'edit_profile' => 'Edit profile', - 'you_are_here' => 'You are here', - 'Send' => 'SEND', - 'no_article' => 'No article', - 'profile_settings' => 'Profile settings', - 'please_fill_all_required_feilds' => 'Please fill all required feilds.', - 'successfully_replied' => 'Successfully replied', - 'please_fill_some_data' => 'Please fill some data!', - 'profile_updated_sucessfully' => 'Profile updated sucessfully', - 'password_updated_sucessfully' => 'Password updated sucessfully', - 'password_was_not_updated_incorrect_old_password' => 'Password was not updated. Incorrect old password', - 'there_is_no_such_ticket_number' => 'There is no such ticket number', - "email_didn't_match_with_ticket_number" => "Email didn't match with ticket number", - 'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => 'We have sent you a link by email. Please click on that link to view ticket', - 'no_records_on_publish_time' => 'No records on publish time', - 'your_details_send_to_system' => 'Your details send to the system', - 'your_details_can_not_send_to_system' => 'Your details can not be sent to the system', - 'your_comment_posted' => 'Your comment posted', - 'sorry_not_processed' => 'Sorry not processed', - 'profile_updated_sucessfully' => 'Profile updated sucessfully', - 'password_was_not_updated' => 'Password was not updated', - 'sorry_your_ticket_token_has_expired_please_try_to_resend_the_ticket_link_request' => 'Sorry your ticket token has expired! Please try to resend the ticket link request', - 'sorry_you_are_not_allowed_token_expired' => 'Sorry you are not allowed. Token has expired!', - 'thank_you_for_your_rating' => 'Thank you for your rating!', - 'your_ticket_has_been' => 'Your ticket has been', - 'failed_to_send_email_contact_administrator' => 'Email sending failed. Please contact system administrator', + 'home' => 'Home', + 'submit_a_ticket' => 'Invia un Ticket', + 'my_profile' => 'Mio profilo', + 'log_out' => 'Logout', + 'forgot_password' => 'Password dimenticata', + 'create_account' => 'Crea un account', + 'you_are_here' => 'Sei qui', + 'have_a_ticket' => 'Hai un ticket', + 'check_ticket_status' => 'Controlla stato ticket', + 'choose_a_help_topic' => 'Scegli un area di supporto', + 'ticket_status' => 'Stato del ticket', + 'post_comment' => 'Pubblica un commento', + 'plugin' => 'Plugin', + 'edit_profile' => 'Modifica profilo', + 'you_are_here' => 'Sei qui', + 'Send' => 'INVIA', + 'no_article' => 'Nessun articolo', + 'profile_settings' => 'Impostazioni profilo', + 'please_fill_all_required_feilds' => 'Per favore compila tutti i campi richiesti.', + 'successfully_replied' => 'Replicato con successo', + 'please_fill_some_data' => 'Per favore inserisci qualche dato!', + 'profile_updated_sucessfully' => 'Profilo aggiornato con successo', + 'password_updated_sucessfully' => 'Password aggiornata', + 'password_was_not_updated_incorrect_old_password' => 'Password non aggiornata, "Vecchia password" errata', + 'there_is_no_such_ticket_number' => 'Numero ticket non trovato', + "email_didn't_match_with_ticket_number" => "Email non corrispondente al numero di ticket", + 'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => 'Ti abbiamo inviato un link per mail, per favore cliccaci per visualizzare il ticket', + 'no_records_on_publish_time' => 'Nessun data nella data indicata', + 'your_details_send_to_system' => 'I tuoi dettagli sono stati inviati al sistema', + 'your_details_can_not_send_to_system' => 'I tuoi dettagli non sono stati inviati al sistema', + 'your_comment_posted' => 'Commento pubblicato', + 'sorry_not_processed' => 'Non processato', + 'profile_updated_sucessfully' => 'Profilo aggiornato con successo', + 'password_was_not_updated' => 'Password non aggiornata', + 'sorry_your_ticket_token_has_expired_please_try_to_resend_the_ticket_link_request' => 'Token del ticket scaduto! Per favore prova ad inviare nuovamente il link di richiesta ticket', + 'sorry_you_are_not_allowed_token_expired' => 'Non sei autorizzato. Token scaduto!', + 'thank_you_for_your_rating' => 'Grazie per la valutazione!', + 'your_ticket_has_been' => 'Il tuo ticket è stato ', + 'failed_to_send_email_contact_administrator' => 'Invio mail fallito, per favore contatta l\'amministratore', /* * |--------------------------------------------------------------------------------------- * |API settings @@ -917,206 +1390,203 @@ return [ * | */ 'webhooks' => 'Webhooks', - 'enter_url_to_send_ticket_details' => 'Enter the URL to send the ticket details', + 'enter_url_to_send_ticket_details' => 'Inserisci l\'URL per inviare i dettagli del ticket', 'api' => 'API', - 'api_key' => 'API key', - 'api_key_mandatory' => 'API key mandatory', - 'api_configurations' => 'API configurations', - 'generate_key' => 'Generate key', - 'api_settings' => 'API settings', + 'api_key' => 'Chiave API', + 'api_key_mandatory' => 'Chiave API obbligatoria', + 'api_configurations' => 'Configurazione API', + 'generate_key' => 'Genera chiave', + 'api_settings' => 'Impostazioni API', /* * ----------------------------------------------------------------------------- * Error log and debugging settings * -------------------------------------------------------------------------- * */ - 'error-debug' => 'Error logs and debugging', - 'debug-options' => 'Debugging options', - 'view-logs' => 'View error logs', - 'not-authorised-error-debug' => 'You are not authorised to access the URL', - 'error-debug-settings' => 'Error and debugging settings', - 'debugging' => 'Debugging mode', - 'bugsnag-debugging' => 'Send app crash reports to help Ladybird improve Faveo', - 'error-debug-settings-saved-message' => 'Your error and debugging settings have been saved successfully', - 'error-debug-settings-error-message' => 'You have not made any change in the settings.', - 'error-logs' => 'Error logs', + 'error-debug' => 'Log errori e debug', + 'debug-options' => 'Opzioni di debug', + 'view-logs' => 'Visualizza log errori', + 'not-authorised-error-debug' => 'Non sei autorizzato ad accedere all\'URL', + 'error-debug-settings' => 'Impostazioni errori e debug', + 'debugging' => 'Modalità debug', + 'bugsnag-debugging' => 'Invia rapporti di crash per aiutare Ladybird a migliorare Faveo', + 'error-debug-settings-saved-message' => 'Le tue impostazioni sono state salvate correttamente', + 'error-debug-settings-error-message' => 'Non hai effettuato modifiche nelle impostazioni.', + 'error-logs' => 'Log errori', /* --------------------------------------------------------------------------------------- * Latest update 16-06-2016 * ----------------------------------------------------------------------------------- */ - 'that_email_is not_available_in_this_system' => 'That Email is not available in this System', - 'use_subject' => 'Use Subject', - 'reopen' => 'Reopen', - 'invalid_attempt' => 'Invalid Attempt', + 'that_email_is not_available_in_this_system' => 'Quella mail non è disponibile nel sistema', + 'use_subject' => 'Usa soggetto', + 'reopen' => 'riaperti', + 'invalid_attempt' => 'Tentativo non valido', /* --------------------------------------------------------------------------------------- * Latest update 27-07-2016 * ----------------------------------------------------------------------------------- */ - 'queue' => 'Queue', - 'queues' => 'Queues', + 'queue' => 'Coda', + 'queues' => 'Code', /* * ------------------------------------------------------------------------------------------------- * OTP messages body to send to user while registering, resetting passwords * -------------------------------------------------------------------------------------------------- */ - 'hello' => 'Hello', - 'reset-link-msg' => ",\r\nHere is the link to reset your password.\r\n", - 'otp-for-your' => ",\r\nOTP for your", - 'account-verification-is' => 'account verification is', - 'extra-text' => ".\r\nYou can login to verify your account via OTP or just click on the link we've sent to your email address.", - 'otp-not-sent' => 'We faced some problem in sending OTP please try after some time.', + 'hello' => 'Ciao', + 'reset-link-msg' => ",\r\nQuesto è il link per resettare la password.\r\n", + 'otp-for-your' => ",\r\nOTP per il tuo", + 'account-verification-is' => 'verifica account è', + 'extra-text' => ".\r\nPuoi collegarti per verificare il tuo via OTP o semplicamente cliccare sul link che ti abbiamo spedito per email.", + 'otp-not-sent' => 'Stiamo riscontrando qualche problema nell\'invio del codice OTP, per favore riprova più tardi.', /* * ------------------------------------------------------------------------------------------- * Ticket number settings 03-08-2016 * ------------------------------------------------------------------------------------------ */ - 'format' => 'Format', - 'ticket-number-format' => 'This setting is used to generate ticket numbers. Use hash signs (`#`) where digits are to be placed & dollar sign(‘$’) where characters are to be placed . Any other text in the number format will be preserved. ', - 'ticket-number-type' => 'Choose a sequence from which to derive new ticket numbers. The system has a incrementing sequence and a random sequence by default', + 'format' => 'Formato', + 'ticket-number-format' => 'Questa opzione è usata per generare il numero dei ticket. Usa il simbolo cancelletto (`#`) per usare numeri ed il simbolo del dollaro (‘$’) per usare lettere. Tutti gli altri caratteri saranno mantenuti inalterati. ', + 'ticket-number-type' => 'Scegli la sequenza dalla quale derivare il numero dei ticket. Il sistema usa una sequenza incrementale e casuale di default', /* * ---------------------------------------------------------------------------------------------------- * Social media integration * --------------------------------------------------------------------------------------------------------- */ - 'client_id' => 'Client id', - 'client_secret' => 'Client secret', - 'redirect' => 'Redirect URL', - 'details' => 'Details', + 'client_id' => 'Client ID', + 'client_secret' => 'Client segreto', + 'redirect' => 'URL di reindirizzamento', + 'details' => 'Dettagli', 'social-media' => 'Social media', /* * ---------------------------------------------------------------------------------------------- * Report * ---------------------------------------------------------------------------------------------- */ - 'report' => 'Report', - 'Report' => 'REPORT', - 'start_date' => 'Start date', - 'end_date' => 'End date', - 'select' => 'Select', - 'generate' => 'Generate', - 'day' => 'Day', - 'week' => 'Week', - 'month' => 'Month', - 'Currnet_In_Progress' => 'CURRENT IN PROGRESS', - 'Total_Created' => 'TOTAL CREATED', - 'Total_Reopened' => 'TOTAL REOPENED', - 'Total_Closed' => 'TOTAL CLOSED', - 'tabular' => 'Tabular', - 'reopened' => 'Reopened', + 'report' => 'Resoconto', + 'Report' => 'RESOCONTO', + 'start_date' => 'Data inizio', + 'end_date' => 'Data fine', + 'select' => 'Seleziona', + 'generate' => 'Genera', + 'day' => 'Giorno', + 'week' => 'Settimana', + 'month' => 'Mese', + 'Currnet_In_Progress' => 'IN CORSO', + 'Total_Created' => 'TOTALE CREATI', + 'Total_Reopened' => 'TOTALE RIAPERTI', + 'Total_Closed' => 'TOTALE CHIUSI', + 'tabular' => 'Tabulato', + 'reopened' => 'Riaperti', /* --------------------------------------------------------------------------------------- * Ticket Priority * ----------------------------------------------------------------------------------- */ - 'ticket_priority' => 'Ticket priority', - 'priority' => 'Priority', - 'priority_desc' => 'Priority description', - 'priority_urgency' => 'Priority urgency', - 'priority_id' => 'Priority Id', - 'priority_color' => 'Priority color', - 'ispublic' => 'IsPublic', - 'is_default' => 'By default', - 'create_ticket_priority' => 'Create ticket priority', - 'agent_notes' => 'Agent notes', - 'select_priority' => 'Select priority', - 'normal' => 'Normal', - 'ispublic' => 'Visibility', - 'make-default-priority' => 'Make default priority', - 'priority_successfully_created' => 'Priority successfully created', - 'priority_successfully_updated' => 'Priority successfully updated', - 'delete_successfully' => 'Delete successfully', - 'user_priority_status' => 'User priority status', - 'current' => 'Current:', - 'active_user_can_select_the_priority_while_creating_ticket' => 'Active user can select the priority while creating ticket', + 'ticket_priority' => 'Priorità ticket', + 'priority' => 'Priorità', + 'priority_desc' => 'Descrizione', + 'priority_urgency' => 'Urgenza priorità', + 'priority_id' => 'ID priorità', + 'priority_color' => 'Colore', + 'ispublic' => 'E\' pubblica', + 'is_default' => 'Di default', + 'create_ticket_priority' => 'Crea priorità ticket', + 'agent_notes' => 'Note agente', + 'select_priority' => 'Seleziona priorità', + 'normal' => 'Normale', + 'ispublic' => 'Visibilità', + 'make-default-priority' => 'Rendi priorità predefinita', + 'priority_successfully_created' => 'Priorità creata con successo', + 'priority_successfully_updated' => 'Priorità aggiornata con successo', + 'delete_successfully' => 'Cancellata correttamente', + 'user_priority_status' => 'Stato priorità utente', + 'current' => 'Corrente:', + 'active_user_can_select_the_priority_while_creating_ticket' => 'Gli utenti attivi possono seleziona la priorità durante la creazione del ticket', /* -------------------------------------------------------------------------------------------- * Approval Updated * -------------------------------------------------------------------------------------------- */ - 'approval' => 'Approval', - 'approval_tickets' => 'Approval tickets', - 'approve' => 'Approve', - 'approval_request' => 'Approval request', - 'approvel_ticket_list' => 'Approvel ticket list', - - 'approval_settings' => 'Approval settings', - 'close_all_ticket_for_approval' => 'Close all tickets for approval', - 'approval_settings-created-successfully' => 'Approval settings created successfully', + 'approval' => 'Approvati', + 'approval_tickets' => 'Ticket approvati', + 'approve' => 'Approva', + 'approval_request' => 'Richiesta approvazione', + 'approvel_ticket_list' => 'Lista ticket approvati', + 'approval_settings' => 'Impostazioni approvazione', + 'close_all_ticket_for_approval' => 'Chiudi tutti i ticket approvati', + 'approval_settings-created-successfully' => 'Impostazioni di approvazione create correttamente', /* -------------------------------------------------------------------------------------------- * Followup Updated * -------------------------------------------------------------------------------------------- */ 'followup' => 'Followup', - 'followup_tickets' => 'Followup tickets', - 'followup_Notification' => 'Followup notification', + 'followup_tickets' => 'Ticket di followup', + 'followup_Notification' => 'Notifiche followup', /* *-------------------------------------------------------------------------------------------- *Updated 6-9-2016 *--------------------------------------------------------------------------------------- */ - 'not-available' => 'Not available', + 'not-available' => 'Non disponibile', /* -------------------------------------------------------------------------------------------- * User Module * -------------------------------------------------------------------------------------------- */ - 'agent_report' => 'Agent report', - 'assign_tickets' => 'Assign tickets', - 'delete_agent' => 'Delete agent', - 'delete_user' => 'Delete user', - 'confirm_deletion' => 'Confirm deletion', - 'delete_all_content' => 'Delete all content', - 'agent_profile' => 'Agent profile', - 'change_role_to_admin' => 'Change role to admin', - 'change_role_to_user' => 'Change role to user', - 'change_role_to_agent' => 'Change role to agent', - 'change_password' => 'Change password', - 'role_change' => 'Role change', - 'password_generator' => 'Password generator', - 'depertment' => 'Depertment', - 'duetoday' => 'Due today', - 'today-due_tickets' => 'Today\'s due ticekts', - 'password_change_successfully' => 'Password changed successfully', - 'role_change_successfully' => 'Role changed successfully', - 'user_delete_successfully' => 'User deleted successfully', - 'agent_delete_successfully' => 'Agent deleted successfully', - 'select_another_agent' => 'Select another agent', - 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent', - 'deleted_user' => 'Deleted User', - 'deleted_user_directory' => 'Deleted User Directory', - 'restore' => 'Restore', - 'user_restore_successfully' => 'User restore successfully', + 'agent_report' => 'Resoconto agente', + 'assign_tickets' => 'Ticket assegnati', + 'delete_agent' => 'Cancella agente', + 'delete_user' => 'Cancella utente', + 'confirm_deletion' => 'Conferma cancellazione', + 'delete_all_content' => 'Cancella tutti i contenuti', + 'agent_profile' => 'Profilo agente', + 'change_role_to_admin' => 'Cambia ruolo in admin', + 'change_role_to_user' => 'Cambia ruolo in utente', + 'change_role_to_agent' => 'Cambia ruolo in agente', + 'change_password' => 'Cambia password', + 'role_change' => 'Cambio ruolo', + 'password_generator' => 'Genera password', + 'depertment' => 'Dipartimento', + 'duetoday' => 'In ritardo oggi', + 'today-due_tickets' => 'In scadenza oggi', + 'password_change_successfully' => 'Password cambiata con successo', + 'role_change_successfully' => 'Ruolo modificato con successo', + 'user_delete_successfully' => 'Utente cancellato correttamente', + 'agent_delete_successfully' => 'Agente cancellato correttamente', + 'select_another_agent' => 'Seleziona un altro agente', + 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agente cancellato e ticket assegnato ad altro agente', + 'deleted_user' => 'Utente cancellato', + 'deleted_user_directory' => 'Cartella utente cancellata', + 'restore' => 'Ripristina', + 'user_restore_successfully' => 'Utente ripristinato correttamente', /*** updates 28-11-2016***/ - 'apply' => 'Apply', + 'apply' => 'Applica', /* updates 2-12-2016 **/ - 'sort-by' => 'Sort by', - 'created-at' => 'Created at', - 'or' => 'OR', - 'activate' => 'Activate', - 'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.', - 'assign-ticket' => 'Assign tickets', - 'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.', - 'internal-note-has-been-added' => 'Internal note added to the ticket', - 'active-users' => 'Active users', - 'deleted-users' => 'Deleted users', - 'view-option' => 'View options', - 'accoutn-not-verified' => 'User account is not verified', - 'enabled' => 'Enabled', - 'disabled' => 'Disabled', - 'user-account-is-deleted' => 'This user account has been deleted.', - 'restore-user' => 'Restore user account', - 'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.', - 'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.', + 'sort-by' => 'Ordina per', + 'created-at' => 'Creato a', + 'or' => 'o', + 'activate' => 'Attiva', + 'system-email-not-configured' => 'Non possiamo processare la richiesta in quanto il sistema non ha configurato alcuna mail per le notifiche. Per favore contatta l\'amministratore.', + 'assign-ticket' => 'Assegna ticket', + 'can-not-inactive-group' => 'Impossibile disattivare il gruppo con agenti assegnati. Per favore riassegna gli agenti ad un altro gruppo e riprova.', + 'internal-note-has-been-added' => 'Note interne aggiunte al ticket', + 'active-users' => 'Utenti attivi', + 'deleted-users' => 'Utenti cancellati', + 'view-option' => 'Visualizza opzioni', + 'accoutn-not-verified' => 'Account non verificato', + 'enabled' => 'Abilitato', + 'disabled' => 'Disabilitato', + 'user-account-is-deleted' => 'Questo account è stato cancellato.', + 'restore-user' => 'Ripristina account utente', + 'delete-account-caution-info' => 'Questo account potrebbe avere ancora ticket aperti nel sistema.', + 'reply-can-not-be-empty' => 'La risposta non può essere vuota.', //update 18-12-2016 - 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.', + 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Il tuo account è stato creato correttamente. Per favore contatta l\'amministratore in quanto non siamo stati in grado di spedire un codice OTP.', //update 19-12-2016 - 'only-agents' => 'Agent users', - 'only-users' => 'Clients users', - 'banned-users' => 'Banned users', - 'inactive-users' => 'Inactive users', - 'all-users' => 'All users', - 'search' => 'Search...', + 'only-agents' => 'Utenti agenti', + 'only-users' => 'Utenti clienti', + 'banned-users' => 'Utenti bannati', + 'inactive-users' => 'Utenti inattivi', + 'all-users' => 'Tutti gli utenti', + 'search' => 'Cerca...', //update 21-12-2016 - 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', - //updated 15-5-2017 - 'session-expired' => 'Session expired or invalid, please try again.', + 'selected-user-is-already-the-owner' => 'L\'utente selezionato è già il proprietario del ticket.', ]; diff --git a/resources/lang/it/pagination.php b/resources/lang/it/pagination.php index 668d15f77..623d76361 100644 --- a/resources/lang/it/pagination.php +++ b/resources/lang/it/pagination.php @@ -14,5 +14,5 @@ return [ */ 'previous' => '« Precedente', - 'next' => 'Prossimo »', + 'next' => 'Successivo »', ]; diff --git a/resources/lang/it/passwords.php b/resources/lang/it/passwords.php index 465ad8a90..5185b4e65 100644 --- a/resources/lang/it/passwords.php +++ b/resources/lang/it/passwords.php @@ -13,9 +13,9 @@ return [ | */ - 'password' => 'Le Passwords devono essere almeno di sei caratteri e combaciare.', - 'user' => 'Non esiste un utente con questo indirizzo e-mail.', - 'token' => 'Il token per il reset della password non è valido.', - 'sent' => 'Una email con il link al reset della passowrd ti è stato inviato!', + 'password' => 'Le password devono essere almeno di sei carattere e devono corrispondere.', + 'user' => "Non trovo nessun utente con l'email fornita.", + 'token' => 'Il token di reset password non è valido.', + 'sent' => 'Ti abbiamo inviato per email il link di reset della password!', 'reset' => 'La tua password è stata resettata!', ]; diff --git a/resources/lang/it/validation.php b/resources/lang/it/validation.php index 2c295dc85..caf305df1 100644 --- a/resources/lang/it/validation.php +++ b/resources/lang/it/validation.php @@ -2,77 +2,77 @@ return [ - /* - |-------------------------------------------------------------------------- - | Validation Language Lines - |-------------------------------------------------------------------------- - | - | The following language lines contain the default error messages used by - | the validator class. Some of these rules have multiple versions such - | as the size rules. Feel free to tweak each of these messages here. - | - */ + /* + |-------------------------------------------------------------------------- + | Validation Language Lines + |-------------------------------------------------------------------------- + | + | The following language lines contain the default error messages used by + | the validator class. Some of these rules have multiple versions such + | as the size rules. Feel free to tweak each of these messages here. + | + */ - 'accepted' => 'The :attribute must be accepted.', - 'active_url' => 'The :attribute is not a valid URL.', - 'after' => 'The :attribute must be a date after :date.', - 'alpha' => 'The :attribute may only contain letters.', - 'alpha_dash' => 'The :attribute may only contain letters, numbers, and dashes.', - 'alpha_num' => 'The :attribute may only contain letters and numbers.', - 'array' => 'The :attribute must be an array.', - 'before' => 'The :attribute must be a date before :date.', + 'accepted' => ':attribute deve essere accettatp.', + 'active_url' => ':attribute non è un URL valido.', + 'after' => ':attribute deve essere una data dopo il :date.', + 'alpha' => ':attribute può contenere lettere.', + 'alpha_dash' => ':attribute può contenere lettere, numeri, e trattini.', + 'alpha_num' => ':attribute può contenere lettere and numeri.', + 'array' => ':attribute deve essere un array.', + 'before' => ':attribute deve essere una data prima di :date.', 'between' => [ - 'numeric' => 'The :attribute must be between :min and :max.', - 'file' => 'The :attribute must be between :min and :max kilobytes.', - 'string' => 'The :attribute must be between :min and :max characters.', - 'array' => 'The :attribute must have between :min and :max items.', + 'numeric' => ':attribute deve essere fra :min e :max.', + 'file' => ':attribute deve essere fra :min e :max kilobytes.', + 'string' => ':attribute deve essere fra :min e :max caratteri.', + 'array' => ':attribute deve contenere fra :min e :max oggetti.', ], - 'boolean' => 'The :attribute field must be true or false.', - 'confirmed' => 'The :attribute confirmation does not match.', - 'date' => 'The :attribute is not a valid date.', - 'date_format' => 'The :attribute does not match the format :format.', - 'different' => 'The :attribute and :other must be different.', - 'digits' => 'The :attribute must be :digits digits.', - 'digits_between' => 'The :attribute must be between :min and :max digits.', - 'email' => 'The :attribute must be a valid email address.', - 'filled' => 'The :attribute field is required.', - 'exists' => 'The selected :attribute is invalid.', - 'image' => 'The :attribute must be an image.', - 'in' => 'The selected :attribute is invalid.', - 'integer' => 'The :attribute must be an integer.', - 'ip' => 'The :attribute must be a valid IP address.', + 'boolean' => ':attribute deve essere vero o falso.', + 'confirmed' => ':attribute di conferma non corrisponde.', + 'date' => ':attribute non è una data valida.', + 'date_format' => ':attribute non corrisponde al formato :format.', + 'different' => ':attribute e :other deveno essere differenti.', + 'digits' => ':attribute deve essere :digits numeri.', + 'digits_between' => ':attribute deve essere fra :min and :max numeri.', + 'email' => ':attribute deve essere un indirizzo email valido.', + 'filled' => ':attribute è obbligatorio.', + 'exists' => ':attribute selezionato non è valido.', + 'image' => ':attribute deve essere una immagine.', + 'in' => ':attribute selezionato non è valido.', + 'integer' => ':attribute deve essere un intero.', + 'ip' => ':attribute deve essere un indirizzo IP valido.', 'max' => [ - 'numeric' => 'The :attribute may not be greater than :max.', - 'file' => 'The :attribute may not be greater than :max kilobytes.', - 'string' => 'The :attribute may not be greater than :max characters.', - 'array' => 'The :attribute may not have more than :max items.', + 'numeric' => ':attribute non può essere più grande di :max.', + 'file' => ':attribute non può essere più grande di :max kilobytes.', + 'string' => ':attribute non può essere più grande di :max caratteri.', + 'array' => ':attribute non può avere più di :max oggetti.', ], - 'mimes' => 'The :attribute must be a file of type: :values.', + 'mimes' => ':attribute deve essere un file di tipo: :values.', 'min' => [ - 'numeric' => 'The :attribute must be at least :min.', - 'file' => 'The :attribute must be at least :min kilobytes.', - 'string' => 'The :attribute must be at least :min characters.', - 'array' => 'The :attribute must have at least :min items.', + 'numeric' => ':attribute deve essere almeno :min.', + 'file' => ':attribute deve essere almeno :min kilobytes.', + 'string' => ':attribute deve essere almeno :min caratteri.', + 'array' => ':attribute deve avere almeno :min oggetti.', ], - 'not_in' => 'The selected :attribute is invalid.', - 'numeric' => 'The :attribute must be a number.', - 'regex' => 'The :attribute format is invalid.', - 'required' => 'The :attribute field is required.', - 'required_if' => 'The :attribute field is required when :other is :value.', - 'required_with' => 'The :attribute field is required when :values is present.', - 'required_with_all' => 'The :attribute field is required when :values is present.', - 'required_without' => 'The :attribute field is required when :values is not present.', - 'required_without_all' => 'The :attribute field is required when none of :values are present.', - 'same' => 'The :attribute and :other must match.', + 'not_in' => ':attribute selezionato non è valido.', + 'numeric' => ':attribute deve essere un numero.', + 'regex' => ':attribute ha un formato non valido.', + 'required' => ':attribute è richiesto.', + 'required_if' => ':attribute è richiesto quando :other è :value.', + 'required_with' => ':attribute è richiesto quando :values è presente.', + 'required_with_all' => ':attribute è richiesto quando :values è presente.', + 'required_without' => ':attribute è richiesto quando :values non è presente.', + 'required_without_all' => ':attribute è richiesto quando nessuno dei :values è presente.', + 'same' => ':attribute e :other devono corrispondere.', 'size' => [ - 'numeric' => 'The :attribute must be :size.', - 'file' => 'The :attribute must be :size kilobytes.', - 'string' => 'The :attribute must be :size characters.', - 'array' => 'The :attribute must contain :size items.', + 'numeric' => ':attribute deve essere :size.', + 'file' => ':attribute deve essere :size kilobytes.', + 'string' => ':attribute deve essere :size caratter.', + 'array' => ':attribute deve contenere :size oggetti.', ], - 'unique' => 'The :attribute has already been taken.', - 'url' => 'The :attribute format is invalid.', - 'timezone' => 'The :attribute must be a valid zone.', + 'unique' => ':attribute è già stato utilizzato.', + 'url' => ':attribute è in un formato non valido.', + 'timezone' => ':attribute deve essere un valido fuso orario.', /* |-------------------------------------------------------------------------- | Custom Validation Language Lines From e11f59e191877a8d19ad895397e00112b82580cf Mon Sep 17 00:00:00 2001 From: Pietro La Gamba <2481452+donlimo@users.noreply.github.com> Date: Mon, 9 Oct 2017 22:26:08 +0200 Subject: [PATCH 02/20] styleci fix --- resources/lang/it/lang.php | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/resources/lang/it/lang.php b/resources/lang/it/lang.php index 75f065d43..5c556813b 100644 --- a/resources/lang/it/lang.php +++ b/resources/lang/it/lang.php @@ -24,7 +24,7 @@ return [ 'required-error' => 'Per favore compila tutti i campi richiesti', 'invalid' => 'ID utente o password sbagliate', 'sorry_something_went_wrong' => 'Ci dispiace, qualcosa è andato storto', - 'were_working_on_it_and_well_get_it_fixed_as_soon_as_we_can' => "Ci stiamo lavorando e risolveremo il problema quanto prima.", + 'were_working_on_it_and_well_get_it_fixed_as_soon_as_we_can' => 'Ci stiamo lavorando e risolveremo il problema quanto prima.', 'we_are_sorry_but_the_page_you_are_looking_for_can_not_be_found' => 'Ci dispiace, la pagina che stai cercando non esiste.', 'go_back' => 'Torna indietro', 'the_board_is_offline' => 'Il sistema è offline', @@ -343,7 +343,7 @@ return [ 'cron_notification' => 'Attiva notifica cron', 'cron' => 'Schedulatore cron', 'cron-jobs' => 'Cron jobs', - 'crone-url-message' => "Questi sono i cron job di Faveo per il tuo sistema.", + 'crone-url-message' => 'Questi sono i cron job di Faveo per il tuo sistema.', 'clipboard-copy-message' => 'Copiato negli appunti.', 'click' => 'Clicca qui', 'check-cron-set' => 'per vedere come impostare cron jobs sul tuo server.', @@ -1367,7 +1367,7 @@ return [ 'password_updated_sucessfully' => 'Password aggiornata', 'password_was_not_updated_incorrect_old_password' => 'Password non aggiornata, "Vecchia password" errata', 'there_is_no_such_ticket_number' => 'Numero ticket non trovato', - "email_didn't_match_with_ticket_number" => "Email non corrispondente al numero di ticket", + "email_didn't_match_with_ticket_number" => 'Email non corrispondente al numero di ticket', 'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => 'Ti abbiamo inviato un link per mail, per favore cliccaci per visualizzare il ticket', 'no_records_on_publish_time' => 'Nessun data nella data indicata', 'your_details_send_to_system' => 'I tuoi dettagli sono stati inviati al sistema', From d2b26cd8905d16dff178f53c988fc8a226ab0cf6 Mon Sep 17 00:00:00 2001 From: Luca Volpones Date: Tue, 7 Nov 2017 18:43:22 +0100 Subject: [PATCH 03/20] Fix typo #1 --- app/Http/Middleware/CheckRoleAgent.php | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/app/Http/Middleware/CheckRoleAgent.php b/app/Http/Middleware/CheckRoleAgent.php index e2e73012a..6c9a268af 100644 --- a/app/Http/Middleware/CheckRoleAgent.php +++ b/app/Http/Middleware/CheckRoleAgent.php @@ -25,6 +25,6 @@ class CheckRoleAgent return $next($request); } - return redirect('dashboard')->with('fails', 'You are not Autherised'); + return redirect('dashboard')->with('fails', 'You are not Authorised'); } } From 7eaedb97dcb6c3afc3fce6585f847128404ab070 Mon Sep 17 00:00:00 2001 From: Luca Volpones Date: Tue, 7 Nov 2017 18:46:39 +0100 Subject: [PATCH 04/20] Duplicate array key in lang.php in all languages --- resources/lang/de/lang.php | 1 - resources/lang/en/lang.php | 1 - resources/lang/fr/lang.php | 1 - resources/lang/it/lang.php | 1 - resources/lang/nl/lang.php | 1 - resources/lang/pt/lang.php | 1 - resources/lang/ru/lang.php | 1 - 7 files changed, 7 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index dba6d0849..60b0b2010 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -1154,7 +1154,6 @@ return [ 'banned-users' => 'Banned users', 'inactive-users' => 'Inactive users', 'all-users' => 'All users', - 'search' => 'Search...', //update 21-12-2016 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', //updated 15-5-2017 diff --git a/resources/lang/en/lang.php b/resources/lang/en/lang.php index e576f8265..b3cc8e21e 100644 --- a/resources/lang/en/lang.php +++ b/resources/lang/en/lang.php @@ -1591,7 +1591,6 @@ return [ 'banned-users' => 'Banned users', 'inactive-users' => 'Inactive users', 'all-users' => 'All users', - 'search' => 'Search...', //update 21-12-2016 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', //updated 15-5-2017 diff --git a/resources/lang/fr/lang.php b/resources/lang/fr/lang.php index e8656a327..95ee1ad1b 100644 --- a/resources/lang/fr/lang.php +++ b/resources/lang/fr/lang.php @@ -1562,7 +1562,6 @@ return [ 'banned-users' => 'Utilisateurs bannis', 'inactive-users' => 'Utilisateurs inactifs', 'all-users' => 'Tous les utilisateurs', - 'search' => 'Rechercher...', //update 21-12-2016 'selected-user-is-already-the-owner' => 'L\'utilisateur sélectionné est déjà le propriétaire du ticket.', //updated 15-5-2017 diff --git a/resources/lang/it/lang.php b/resources/lang/it/lang.php index 087f45769..8d4b80168 100644 --- a/resources/lang/it/lang.php +++ b/resources/lang/it/lang.php @@ -1114,7 +1114,6 @@ return [ 'banned-users' => 'Banned users', 'inactive-users' => 'Inactive users', 'all-users' => 'All users', - 'search' => 'Search...', //update 21-12-2016 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', //updated 15-5-2017 diff --git a/resources/lang/nl/lang.php b/resources/lang/nl/lang.php index fbf5463fb..191fe648f 100644 --- a/resources/lang/nl/lang.php +++ b/resources/lang/nl/lang.php @@ -1608,7 +1608,6 @@ return [ 'banned-users' => 'Banned users', 'inactive-users' => 'Inactive users', 'all-users' => 'All users', - 'search' => 'Search...', //update 21-12-2016 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', //updated 15-5-2017 diff --git a/resources/lang/pt/lang.php b/resources/lang/pt/lang.php index 35727ce30..0b9d29150 100644 --- a/resources/lang/pt/lang.php +++ b/resources/lang/pt/lang.php @@ -1553,7 +1553,6 @@ return [ 'banned-users' => 'Banned users', 'inactive-users' => 'Inactive users', 'all-users' => 'All users', - 'search' => 'Search...', //update 21-12-2016 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', //updated 15-5-2017 diff --git a/resources/lang/ru/lang.php b/resources/lang/ru/lang.php index 0fc6c253d..17c4541e7 100644 --- a/resources/lang/ru/lang.php +++ b/resources/lang/ru/lang.php @@ -1062,7 +1062,6 @@ return [ 'banned-users' => 'Banned users', 'inactive-users' => 'Inactive users', 'all-users' => 'All users', - 'search' => 'Search...', //update 21-12-2016 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', //updated 15-5-2017 From 760d752b5dde468b16710179f661cce73f4ad591 Mon Sep 17 00:00:00 2001 From: Luca Volpones Date: Tue, 7 Nov 2017 19:01:46 +0100 Subject: [PATCH 05/20] Fix #2 --- resources/lang/de/lang.php | 1 - resources/lang/en/lang.php | 1 - resources/lang/fr/lang.php | 1 - resources/lang/it/lang.php | 1 - resources/lang/nl/lang.php | 1 - resources/lang/pt/lang.php | 1 - resources/lang/ru/lang.php | 1 - 7 files changed, 7 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index 60b0b2010..b5f709973 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -923,7 +923,6 @@ return [ *translation required from here *****************************************************/ 'edit_profile' => 'Edit profile', - 'you_are_here' => 'You are here', 'Send' => 'SEND', 'no_article' => 'No article', 'profile_settings' => 'Profile settings', diff --git a/resources/lang/en/lang.php b/resources/lang/en/lang.php index b3cc8e21e..a7cbe124c 100644 --- a/resources/lang/en/lang.php +++ b/resources/lang/en/lang.php @@ -1360,7 +1360,6 @@ return [ 'post_comment' => 'Post comment', 'plugin' => 'Plugin', 'edit_profile' => 'Edit profile', - 'you_are_here' => 'You are here', 'Send' => 'SEND', 'no_article' => 'No article', 'profile_settings' => 'Profile settings', diff --git a/resources/lang/fr/lang.php b/resources/lang/fr/lang.php index 95ee1ad1b..bcf2a27f1 100644 --- a/resources/lang/fr/lang.php +++ b/resources/lang/fr/lang.php @@ -1322,7 +1322,6 @@ return [ 'post_comment' => 'Poster commentaire', 'plugin' => 'Plugin', 'edit_profile' => 'Modifier profil', - 'you_are_here' => 'Vous êtes ici', 'Send' => 'VALIDER', 'no_article' => 'Pas d\'article', 'profile_settings' => 'Paramètres du profil', diff --git a/resources/lang/it/lang.php b/resources/lang/it/lang.php index 8d4b80168..4cba37743 100644 --- a/resources/lang/it/lang.php +++ b/resources/lang/it/lang.php @@ -883,7 +883,6 @@ return [ /* Translation Required after this line */ /******************************************************************************/ 'edit_profile' => 'Edit profile', - 'you_are_here' => 'You are here', 'Send' => 'SEND', 'no_article' => 'No article', 'profile_settings' => 'Profile settings', diff --git a/resources/lang/nl/lang.php b/resources/lang/nl/lang.php index 191fe648f..2afe15a2c 100644 --- a/resources/lang/nl/lang.php +++ b/resources/lang/nl/lang.php @@ -1378,7 +1378,6 @@ return [ 'post_comment' => 'Plaats reactie', 'plugin' => 'Plugin', 'edit_profile' => 'Bewerk profiel', - 'you_are_here' => 'Je bent hier', 'Send' => 'Verstuur', 'no_article' => 'Geen artikel', 'profile_settings' => 'Profiel instellingen', diff --git a/resources/lang/pt/lang.php b/resources/lang/pt/lang.php index 0b9d29150..e0c0f5b8a 100644 --- a/resources/lang/pt/lang.php +++ b/resources/lang/pt/lang.php @@ -1316,7 +1316,6 @@ return [ 'post_comment' => 'Enviar comentário', 'plugin' => 'Plugin', 'edit_profile' => 'Editar Perfil', - 'you_are_here' => 'Você está aqui', 'Send' => 'ENVIAR', 'no_article' => 'Nenhum artigo', 'profile_settings' => 'Configurações de perfil', diff --git a/resources/lang/ru/lang.php b/resources/lang/ru/lang.php index 17c4541e7..293134029 100644 --- a/resources/lang/ru/lang.php +++ b/resources/lang/ru/lang.php @@ -830,7 +830,6 @@ return [ /* Translation reuired */ /*****************************************************************************************/ 'edit_profile' => 'Edit profile', - 'you_are_here' => 'You are here', 'Send' => 'SEND', 'no_article' => 'No article', 'profile_settings' => 'Profile settings', From 5d51afd360fa2f8c3f0c0c941c387277932b3bff Mon Sep 17 00:00:00 2001 From: Luca Volpones Date: Tue, 7 Nov 2017 19:08:48 +0100 Subject: [PATCH 06/20] Fix #3 --- resources/lang/de/lang.php | 3 +-- resources/lang/en/lang.php | 1 - resources/lang/fr/lang.php | 1 - resources/lang/it/lang.php | 1 - resources/lang/nl/lang.php | 1 - resources/lang/pt/lang.php | 1 - resources/lang/ru/lang.php | 1 - 7 files changed, 1 insertion(+), 8 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index b5f709973..7ba032e3d 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -28,7 +28,7 @@ return [ |-------------------------------------- */ 'Login_to_start_your_session' => 'Einloggen um Ihre Sitzung zu starten', - 'login' => 'Login', + 'login' => 'Anmeldung', 'remember' => 'Erinnere dich an mich', 'signmein' => 'Melde mich an', 'iforgot' => 'Ich habe mein Passwort vergessen', @@ -36,7 +36,6 @@ return [ 'password' => 'Passwort', 'woops' => 'Whoops!', 'theirisproblem' => 'Es gab einige Probleme mit Ihrer Eingabe.', - 'login' => 'Anmeldung', 'e-mail' => 'E-Mail', 'reg_new_member' => 'Registrieren für eine neue Mitgliedschaft', /* diff --git a/resources/lang/en/lang.php b/resources/lang/en/lang.php index a7cbe124c..0c94c3585 100644 --- a/resources/lang/en/lang.php +++ b/resources/lang/en/lang.php @@ -51,7 +51,6 @@ return [ 'password_confirmation' => 'Password confirmation', 'woops' => 'Whoops!', 'theirisproblem' => 'There were some problems with your input.', - 'login' => 'Login', 'e-mail' => 'Email', 'reg_new_member' => 'Register a new membership', 'this_account_is_currently_inactive' => 'This account is currently inactive!', diff --git a/resources/lang/fr/lang.php b/resources/lang/fr/lang.php index bcf2a27f1..45d0bddbd 100644 --- a/resources/lang/fr/lang.php +++ b/resources/lang/fr/lang.php @@ -44,7 +44,6 @@ return [ 'password' => 'Mot de passe', 'woops' => 'Oups!', 'theirisproblem' => 'Il y a eu un problème avec ce que vous avez saisi', - 'login' => 'Connexion', 'e-mail' => 'E-mail', 'reg_new_member' => 'Inscrivez-vous', 'this_account_is_currently_inactive' => 'Ce compte est actuellement inactif!', diff --git a/resources/lang/it/lang.php b/resources/lang/it/lang.php index 4cba37743..ac92e646a 100644 --- a/resources/lang/it/lang.php +++ b/resources/lang/it/lang.php @@ -37,7 +37,6 @@ return [ 'password' => 'Password', 'woops' => 'Whoops!', 'theirisproblem' => 'Ci sono problemi con ciò che hai inserito.', - 'login' => 'Login', 'e-mail' => 'E-mail', 'reg_new_member' => 'Registra una nuova associazione', /* diff --git a/resources/lang/nl/lang.php b/resources/lang/nl/lang.php index 2afe15a2c..f4466ea93 100644 --- a/resources/lang/nl/lang.php +++ b/resources/lang/nl/lang.php @@ -64,7 +64,6 @@ return [ 'password' => 'Wachtwoord', 'woops' => 'Oeps!!', 'theirisproblem' => 'Er is een probleem met je invoer.', - 'login' => 'Login', 'e-mail' => 'E-mailadres', 'reg_new_member' => 'Registreren', 'this_account_is_currently_inactive' => 'Dit account is niet actief!', diff --git a/resources/lang/pt/lang.php b/resources/lang/pt/lang.php index e0c0f5b8a..4ceece5be 100644 --- a/resources/lang/pt/lang.php +++ b/resources/lang/pt/lang.php @@ -57,7 +57,6 @@ return [ 'password' => 'Senha', 'woops' => 'Whoops!', 'theirisproblem' => 'Ocorreu um erro durante o login.', - 'login' => 'Login', 'e-mail' => 'E-mail', 'reg_new_member' => 'Registrar uma nova associação.', 'this_account_is_currently_inactive' => 'Essa conta está inativa!', diff --git a/resources/lang/ru/lang.php b/resources/lang/ru/lang.php index 293134029..542d90c27 100644 --- a/resources/lang/ru/lang.php +++ b/resources/lang/ru/lang.php @@ -34,7 +34,6 @@ return [ 'password' => 'Пароль', 'woops' => 'Whoops!', 'theirisproblem' => 'There were some problems with your input.', - 'login' => 'Login', 'e-mail' => 'E-mail', 'reg_new_member' => 'Register a new membership', /* From 954b5d6a9a29739621c9e7ff820f6931e72519b1 Mon Sep 17 00:00:00 2001 From: Luca Volpones Date: Wed, 8 Nov 2017 17:50:11 +0100 Subject: [PATCH 07/20] Fix #4 --- resources/lang/en/lang.php | 1 - resources/lang/fr/lang.php | 1 - resources/lang/nl/lang.php | 1 - resources/lang/pt/lang.php | 1 - 4 files changed, 4 deletions(-) diff --git a/resources/lang/en/lang.php b/resources/lang/en/lang.php index 0c94c3585..06f7d0fb3 100644 --- a/resources/lang/en/lang.php +++ b/resources/lang/en/lang.php @@ -827,7 +827,6 @@ return [ 'the_associated_helptopic_has_been_deactivated' => 'The associated helptopic has been deactivated', 'department_deleted_sucessfully' => 'Department deleted successfully', 'department_can_not_delete' => 'Department can not be deleted', - 'select_a_department' => 'Select a department', 'make-default-department' => 'Make system\'s default department', /* |-------------------------------------- diff --git a/resources/lang/fr/lang.php b/resources/lang/fr/lang.php index 45d0bddbd..cb2709695 100644 --- a/resources/lang/fr/lang.php +++ b/resources/lang/fr/lang.php @@ -789,7 +789,6 @@ return [ 'the_associated_helptopic_has_been_deactivated' => 'La branche de support associée a été désactivée', 'department_deleted_sucessfully' => 'Département supprimé avec succès', 'department_can_not_delete' => 'Le département ne peut pas être supprimé', - 'select_a_department' => 'Sélectionner un département', 'make-default-department' => 'Marquer comme département par défaut du système', /* |-------------------------------------- diff --git a/resources/lang/nl/lang.php b/resources/lang/nl/lang.php index f4466ea93..78f50247e 100644 --- a/resources/lang/nl/lang.php +++ b/resources/lang/nl/lang.php @@ -852,7 +852,6 @@ return [ 'the_associated_helptopic_has_been_deactivated' => 'Het gerelateerde help-onderwerp is uitgeschakeld', 'department_deleted_sucessfully' => 'Afdeling succesvol verwijderd', 'department_can_not_delete' => 'Afdeling kan niet verwijderd worden', - 'select_a_department' => 'Selecteer een afdeling', 'make-default-department' => 'Maak hier de standaard afdeling van', /* |-------------------------------------- diff --git a/resources/lang/pt/lang.php b/resources/lang/pt/lang.php index 4ceece5be..6660b2f70 100644 --- a/resources/lang/pt/lang.php +++ b/resources/lang/pt/lang.php @@ -788,7 +788,6 @@ return [ 'the_associated_helptopic_has_been_deactivated' => 'O tópico de ajuda associado foi desativado', 'department_deleted_sucessfully' => 'Departamento deletado com sucesso', 'department_can_not_delete' => 'Departamento não pode ser deletado', - 'select_a_department' => 'Selecione um departamento', 'make-default-department' => 'Criar departamento padrão', /* |-------------------------------------- From 36bcf0af30e7f5c070973723634ccb6390d186c6 Mon Sep 17 00:00:00 2001 From: Luca Volpones Date: Wed, 8 Nov 2017 17:56:11 +0100 Subject: [PATCH 08/20] Fix #5 --- resources/lang/en/lang.php | 1 - 1 file changed, 1 deletion(-) diff --git a/resources/lang/en/lang.php b/resources/lang/en/lang.php index 06f7d0fb3..df908fa82 100644 --- a/resources/lang/en/lang.php +++ b/resources/lang/en/lang.php @@ -756,7 +756,6 @@ return [ 'edit' => 'Edit', 'departments' => 'Departments', 'groups' => 'Groups', - 'select_a_time_zone' => 'Select a time zone', 'time_zones' => 'Time zones', /* |-------------------------------------- From b8f110ece668cb2bfd3e85af7bd7faabb2774b94 Mon Sep 17 00:00:00 2001 From: Manish Verma Date: Thu, 1 Feb 2018 00:50:24 +0530 Subject: [PATCH 09/20] Updated Readme Updated RC release tag version information --- README.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/README.md b/README.md index a68bb7550..63c2663bb 100644 --- a/README.md +++ b/README.md @@ -2,7 +2,7 @@ Faveo Helpdesk Community ========
   StyleCI  
-#### :new: Faveo Helpdesk Community [v1.9.7-BETA](https://github.com/ladybirdweb/faveo-helpdesk/releases/tag/v1.9.7-BETA) is out. Click [here](https://github.com/ladybirdweb/faveo-helpdesk/archive/v1.9.7-BETA.zip) to download it now. +#### :new: Faveo Helpdesk Community [v1.10-BETA](https://github.com/ladybirdweb/faveo-helpdesk/releases/tag/v1.10.0-BETA) is out. Click [here](https://github.com/ladybirdweb/faveo-helpdesk/archive/v1.10.0-BETA.zip) to download it now. Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support. From 68cc2d777cdceacc651589d4562080c727bf7c14 Mon Sep 17 00:00:00 2001 From: Manish Verma Date: Wed, 31 Jan 2018 19:21:07 +0000 Subject: [PATCH 10/20] Apply fixes from StyleCI --- app/Http/Controllers/Api/v1/TokenAuthController.php | 2 +- app/Http/Controllers/Auth/PasswordController.php | 2 +- app/Http/Controllers/Client/helpdesk/UnAuthController.php | 2 +- 3 files changed, 3 insertions(+), 3 deletions(-) diff --git a/app/Http/Controllers/Api/v1/TokenAuthController.php b/app/Http/Controllers/Api/v1/TokenAuthController.php index 3edead411..7b9a9b15d 100644 --- a/app/Http/Controllers/Api/v1/TokenAuthController.php +++ b/app/Http/Controllers/Api/v1/TokenAuthController.php @@ -172,7 +172,7 @@ class TokenAuthController extends Controller $password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->first(); if (isset($password_reset_table)) { $password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->update(['token' => $code, 'created_at' => $date]); - // $password_reset_table->token = $code; + // $password_reset_table->token = $code; // $password_reset_table->update(['token' => $code]); } else { $create_password_reset = \DB::table('password_resets')->insert(['email' => $user->email, 'token' => $code, 'created_at' => $date]); diff --git a/app/Http/Controllers/Auth/PasswordController.php b/app/Http/Controllers/Auth/PasswordController.php index 52e8dfe9d..02a211bf7 100644 --- a/app/Http/Controllers/Auth/PasswordController.php +++ b/app/Http/Controllers/Auth/PasswordController.php @@ -62,7 +62,7 @@ class PasswordController extends Controller $password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->first(); if (isset($password_reset_table)) { $password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->update(['token' => $code, 'created_at' => $date]); - // $password_reset_table->token = $code; + // $password_reset_table->token = $code; // $password_reset_table->update(['token' => $code]); } else { $create_password_reset = \DB::table('password_resets')->insert(['email' => $user->email, 'token' => $code, 'created_at' => $date]); diff --git a/app/Http/Controllers/Client/helpdesk/UnAuthController.php b/app/Http/Controllers/Client/helpdesk/UnAuthController.php index c41538b62..b90dded4e 100644 --- a/app/Http/Controllers/Client/helpdesk/UnAuthController.php +++ b/app/Http/Controllers/Client/helpdesk/UnAuthController.php @@ -339,7 +339,7 @@ class UnAuthController extends Controller // app()->setLocale($lang); \Cache::forever('language', $lang); - // dd(Cache::get('language')); + // dd(Cache::get('language')); // dd() } else { return false; From 35ddc68934570b925fa46088d582c7c674c2562f Mon Sep 17 00:00:00 2001 From: Philippe Aellig Date: Fri, 9 Feb 2018 14:43:39 +0100 Subject: [PATCH 11/20] german language --- resources/lang/de/lang.php | 68 +++++++++++++++++++------------------- 1 file changed, 34 insertions(+), 34 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index dba6d0849..2b7ffeb1c 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -88,54 +88,54 @@ return [ | Emails Create Page |-------------------------------------- */ - 'emails' => 'Emails', - 'incoming_emails' => 'Incoming Emails', + 'emails' => 'E-Mails', + 'incoming_emails' => 'Eingehende E-Mails', 'reuired_authentication' => 'Reuired Authentication', - 'fetching_email_via_imap' => 'Fetching Email via IMAP', - 'create_email' => 'Create Email', - 'email_address' => 'Email Address', - 'email_name' => 'Email Name', - 'help_topic' => 'Help Topic', - 'auto_response' => 'Auto Response', + 'fetching_email_via_imap' => 'Fetching E-Mail via IMAP', + 'create_email' => 'Erstelle E-Mail', + 'email_address' => 'E-Mail Adresse', + 'email_name' => 'E-Mail Name', + 'help_topic' => 'Hilfethema', + 'auto_response' => 'Automatische Antwort', 'host_name' => 'Host Name', 'port_number' => 'Port Number', - 'mail_box_protocol' => 'Mail Box Protocol', - 'authentication_required' => 'Authentication Required', - 'yes' => 'Yes', - 'no' => 'No', + 'mail_box_protocol' => 'Mail Box Protokoll', + 'authentication_required' => 'Authentifizierung erforderlich', + 'yes' => 'Ja', + 'no' => 'Nein', 'header_spoofing' => 'Header Spoofing', - 'allow_for_this_email' => 'Allow For This Email', - 'imap_config' => 'IMAP Configuration', - 'email_information_and_settings' => 'Email Information and Settings', - 'incoming_email_information' => 'Incoming Email Information', - 'outgoing_email_information' => 'Outgoing Email Information', - 'new_ticket_settings' => 'New Ticket Settings', - 'protocol' => 'Protocol', - 'fetching_protocol' => 'Fetching Protocol', - 'transfer_protocol' => 'Transfer Protocol', - 'from_name' => 'From Name', - 'add_an_email' => 'Add an Email', - 'edit_an_email' => 'Edit an Email', - 'disable_for_this_email_address' => 'Disable for this Email address', + 'allow_for_this_email' => 'Erlaubt für diese E-Mail', + 'imap_config' => 'IMAP Konfiguration', + 'email_information_and_settings' => 'E-Mail Information und Einstellungen', + 'incoming_email_information' => 'Informationen zum Posteingang', + 'outgoing_email_information' => 'Informationen zum Postausgang', + 'new_ticket_settings' => 'Einstellungen zu neuen Tickets', + 'protocol' => 'Protokoll', + 'fetching_protocol' => 'Fetching Protokoll', + 'transfer_protocol' => 'Transfer Protokoll', + 'from_name' => 'Von Name', + 'add_an_email' => 'E-Mail hinzufügen', + 'edit_an_email' => 'E-Mail bearbeiten', + 'disable_for_this_email_address' => 'für diese E-Mail Adresse deaktivieren', /* |-------------------------------------- | Ban Emails Create Page |-------------------------------------- */ - 'ban_lists' => 'Ban Lists', - 'ban_email' => 'Ban Email', - 'banlists' => 'Ban lists', - 'ban_status' => 'Ban Status', + 'ban_lists' => 'Sperrlisten', + 'ban_email' => 'Gesperrte E-Mail', + 'banlists' => 'Sperrlisten', + 'ban_status' => 'Gesperrter Status', /* |-------------------------------------- | Templates Index Page |-------------------------------------- */ - 'templates' => 'Templates', - 'template_set' => 'Template Sets', - 'create_template' => 'Create Template', - 'edit_template' => 'Edit Template', - 'in_use' => 'In Use', + 'templates' => 'Vorlagen', + 'template_set' => 'Vorlagengruppe', + 'create_template' => 'Vorlage erstellen', + 'edit_template' => 'Vorlage bearbeiten', + 'in_use' => 'in Bearbeitung', //Template Description 'Create ticket agent' => 'Notification email that is sent to Agent & Admin when ticket is created', 'Assign ticket' => 'Ticket assigned to an agent', From 213b71e02a3812688823174687fbb4c471698e90 Mon Sep 17 00:00:00 2001 From: Philippe Aellig Date: Fri, 9 Feb 2018 16:08:12 +0100 Subject: [PATCH 12/20] german language --- resources/lang/de/lang.php | 75 +++++++++++++++++++------------------- 1 file changed, 37 insertions(+), 38 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index 2b7ffeb1c..21799a8ce 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -410,10 +410,10 @@ return [ | SLA plan Index Page |-------------------------------------- */ - 'sla_plans' => 'SLA Plans', - 'create_SLA' => 'Create a SLA', - 'grace_period' => 'Grace Period', - 'added_date' => 'Added Date', + 'sla_plans' => 'SLA Pläne', + 'create_SLA' => 'Erstelle ein SLA', + 'grace_period' => 'Schonfrist', + 'added_date' => 'Erstellungsdatum', /* |-------------------------------------- | SLA plan Create Page @@ -449,31 +449,30 @@ return [ |-------------------------------------- */ 'title' => 'Title', - 'instruction' => 'Instruction', - 'label' => 'Label', - 'visibility' => 'Visibility', + 'instruction' => 'Anweisung', + 'label' => 'Beschriftung', + 'visibility' => 'Sichtbarkeit', 'variable' => 'Variable', - 'create_form' => 'Create Form', - 'forms' => 'Forms', - 'form_name' => 'Form Name', - 'view_this_form' => 'View This Form', - 'delete_from' => 'Delete Form', - 'are_you_sure_you_want_to_delete' => 'Are you sure you want to Delete', - 'close' => 'Close', - 'instructions' => 'Instructions', - 'instructions_on_creating_form' => "Select field type you want to add to the form below and click on 'Type' dropdown. Don't forget to set field options if type is select,checkbox or radio..Separate each option by a coma. After you finish creating the form, you can save the form by clicking Save Form button", - 'form_properties' => 'Form Properties', - 'adding_fields' => 'Adding Fields', - 'click_add_fields_button_to_add_fields' => "Click 'Add Fields' button to add Fields", - 'add_fields' => 'Add Fields', - 'save_form' => 'Save Form', - 'label' => 'Label', + 'create_form' => 'Formular erstellen', + 'forms' => 'Formulare', + 'form_name' => 'Formularname', + 'view_this_form' => 'Dieses Formular anzeigen', + 'delete_from' => 'Formular löschen', + 'are_you_sure_you_want_to_delete' => 'Sind Sie sicher, dass Sie löschen möchten?', + 'close' => 'Schliessen', + 'instructions' => 'Anweisungen', + 'instructions_on_creating_form' => 'Wählen Sie den Feldtyp aus, den Sie dem untenstehenden Formular hinzufügen möchten, und klicken Sie auf die Dropdown-Liste "Typ". Vergessen Sie nicht, Feldoptionen zu setzen, wenn Typ "Checkbox" oder "Radio" ausgewählt ist... Trennen Sie jede Option durch ein Koma. Nachdem Sie die Erstellung des Formulars abgeschlossen haben, können Sie das Formular speichern, indem Sie auf die Schaltfläche Formular speichern klicken.', + 'form_properties' => 'Formulareigenschaften', + 'adding_fields' => 'Hinzufügen von Feldern', + 'click_add_fields_button_to_add_fields' => "Klicke 'Felder hinzufügen' Schaltfläche zum Hinzufügen von Feldern", + 'add_fields' => 'Felder hinzufügen', + 'save_form' => 'Formular speichern', 'name' => 'Name', - 'type' => 'Type', - 'values(selected_fields)' => 'Values(Selected Fields)', - 'required' => 'Required', - 'Action' => 'Action', - 'remove' => 'Remove', + 'type' => 'Typ', + 'values(selected_fields)' => 'Werte(Ausgewählte Felder)', + 'required' => 'Erforderlich', + 'Action' => 'Aktion', + 'remove' => 'Entfernen', /* |---------------------------------------------------------------------------------------- | Theme Pages [English(en)] @@ -904,18 +903,18 @@ return [ | customize your views to better match your application. | */ - 'home' => 'Home', - 'submit_a_ticket' => 'Submit A Ticket', - 'my_profile' => 'My Profile', - 'log_out' => 'Logout', - 'forgot_password' => 'Forgot Password', - 'create_account' => 'Create Account', - 'you_are_here' => 'You are here', + 'home' => 'Startseite', + 'submit_a_ticket' => 'Ein Ticket einreichen', + 'my_profile' => 'Mein Profil', + 'log_out' => 'Abmelden', + 'forgot_password' => 'Passwort vergessen', + 'create_account' => 'Konto erstellen', + 'you_are_here' => 'Sie sind hier', 'have_a_ticket' => 'Have a Ticket', - 'check_ticket_status' => 'Check Ticket status', - 'choose_a_help_topic' => 'Choose a Help Topic', - 'ticket_status' => 'Ticket Status', - 'post_comment' => 'Post Comment', + 'check_ticket_status' => 'Ticketstatus prüfen', + 'choose_a_help_topic' => 'Wählen Sie ein Hilfethema aus', + 'ticket_status' => 'Ticket-Status', + 'post_comment' => 'Kommentar schreiben', 'plugin' => 'Plugin', /*************************************************** From 3f3d9b2d72dd4a8411bf474f141aba08de3e6add Mon Sep 17 00:00:00 2001 From: Philippe Aellig Date: Fri, 9 Feb 2018 16:21:12 +0100 Subject: [PATCH 13/20] german langauge --- resources/lang/de/lang.php | 82 +++++++++++++++++++------------------- 1 file changed, 41 insertions(+), 41 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index 21799a8ce..a76dd9317 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -472,7 +472,7 @@ return [ 'values(selected_fields)' => 'Werte(Ausgewählte Felder)', 'required' => 'Erforderlich', 'Action' => 'Aktion', - 'remove' => 'Entfernen', + 'remove' => 'E ntfernen', /* |---------------------------------------------------------------------------------------- | Theme Pages [English(en)] @@ -526,9 +526,9 @@ return [ 'department' => 'Department', 'created' => 'Created', 'lastlogin' => 'Last Login', - 'createagent' => 'Create An Agent', + 'createagent' => 'Erstelle einen Support-Assistenten', 'delete' => 'Delete', - 'agents' => 'Agents', + 'agents' => 'Support-Assistenten', 'create' => 'Create', 'edit' => 'Edit', 'departments' => 'Departments', @@ -538,20 +538,20 @@ return [ | Staff Create Page |-------------------------------------- */ - 'create_agent' => 'Create Agent', + 'create_agent' => 'Erstelle einen Support-Assistenten', 'first_name' => 'First Name', 'last_name' => 'Last Name', 'mobile_number' => 'Mobile Number', - 'agent_signature' => 'Agent Signature', + 'agent_signature' => 'Support-Assistent Signatur', 'account_status_setting' => 'Account Status & Setting', 'account_type' => 'Account Type', 'admin' => 'Admin', - 'agent' => 'Agent', + 'agent' => 'Support-Assistent', 'account_status' => 'Account Status', 'locked' => 'Locked', 'assigned_group' => 'Assigned Group', 'primary_department' => 'Primary Department', - 'agent_time_zone' => 'Agent Time Zone', + 'agent_time_zone' => 'Support-Assistent Time Zone', 'day_light_saving' => 'Day Light Saving', 'limit_access' => 'Limit Access', 'directory_listing' => 'Directory Listing', @@ -627,29 +627,29 @@ return [ | customize your views to better match your application. | */ - 'agent_panel' => 'Agent Panel', - 'profile' => 'Profile', - 'change_password' => 'Change Password', - 'sign_out' => 'Sign Out', - 'Tickets' => 'TICKETS', - 'inbox' => 'Inbox', - 'my_tickets' => 'My Tickets', - 'unassigned' => 'Unassigned', - 'trash' => 'Trash', - 'Updates' => 'UPDATES', - 'no_new_updates' => 'No new Updates', + 'agent_panel' => 'Support-Assistent Konsole', + 'profile' => 'Profil', + 'change_password' => 'Ändere das Passwort', + 'sign_out' => 'Abmelden', + 'Tickets' => 'Tickets', + 'inbox' => 'Posteingang', + 'my_tickets' => 'Meine Tickets', + 'unassigned' => 'Nicht zugeordnet', + 'trash' => 'Papierkorb', + 'Updates' => 'Aktualisierungen', + 'no_new_updates' => 'Keine neuen Updates', 'check_for_updates' => 'Check for Updates', - 'open' => 'Open', - 'inprogress' => 'Inprogress', - 'closed' => 'Closed', - 'Departments' => 'DEPARTMENTS', - 'tools' => 'Tools', - 'canned' => 'Canned', - 'knowledge_base' => 'Knowledge Base', - 'loading' => 'Loading', - 'ratings' => 'Ratings', - 'please_rate' => 'Please rate:', - 'ticket_ratings' => 'TICKET RATING', + 'open' => 'Offen', + 'inprogress' => 'In Bearbeitung', + 'closed' => 'Geschlossen', + 'Departments' => 'Abteilungen', + 'tools' => 'Werkyeuge', + 'canned' => 'Vorformuliert', + 'knowledge_base' => 'Wissensdatenbank', + 'loading' => 'laden', + 'ratings' => 'Bewertungen', + 'please_rate' => 'Bitte bewerten:', + 'ticket_ratings' => 'Ticket-Bewertung', /* |----------------------------------------------- | Profile @@ -665,12 +665,12 @@ return [ |----------------------------------------------- */ 'dashboard' => 'Dashboard', - 'line_chart' => 'Line Chart', - 'statistics' => 'Statistics', - 'opened' => 'Opened', - 'resolved' => 'Resolved', - 'closed' => 'Closed', - 'deleted' => 'Deleted', + 'line_chart' => 'Liniendiagramm', + 'statistics' => 'Statistik', + 'opened' => 'Geöffnet', + 'resolved' => 'Gelöst', + 'closed' => 'Geschlossen', + 'deleted' => 'Gelöscht', /* |------------------------------------------------ |User Page @@ -760,7 +760,7 @@ return [ 'max' => 'Max', 'add_cc' => 'Add CC', 'recepients' => 'Recepients', - 'select_a_canned_response' => 'Select a Canned Response', + 'select_a_canned_response' => 'Wähle eine vorformulierte Antwort', 'assign_to' => 'Assign to', 'detail' => 'Detail', 'user_details' => 'User Details', @@ -801,17 +801,17 @@ return [ |Tools Page |------------------------------------------------ */ - 'canned_response' => 'Canned Response', - 'create_canned_response' => 'Create Canned Response', - 'surrender' => 'Surrender', - 'view' => 'View', + 'canned_response' => 'Vorvormulierte Antworten', + 'create_canned_response' => 'Erstelle vorformulierte Antworten', + 'surrender' => 'Aufgeben', + 'view' => 'Ansicht', /* |----------------------------------------------- | Main text |----------------------------------------------- */ 'copyright' => 'Copyright', - 'all_rights_reserved' => 'All right Reserved', + 'all_rights_reserved' => 'Alle Rechte vorbehalten', 'powered_by' => 'Powered by', /* |------------------------------------------------ From af4373fba883b206e5b94da71fec246e694b847d Mon Sep 17 00:00:00 2001 From: Philippe Aellig Date: Fri, 9 Feb 2018 16:23:49 +0100 Subject: [PATCH 14/20] german language --- resources/lang/de/lang.php | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index a76dd9317..2646ba5da 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -627,7 +627,7 @@ return [ | customize your views to better match your application. | */ - 'agent_panel' => 'Support-Assistent Konsole', + 'agent_panel' => 'Konsole für Support-Assistenten', 'profile' => 'Profil', 'change_password' => 'Ändere das Passwort', 'sign_out' => 'Abmelden', @@ -791,10 +791,10 @@ return [ 'merge-error2' => 'Please select ticket to merge.', 'select-tickets-to merge' => 'select two or more tickets to merge.', 'different-users' => 'Ticktes from different users', - 'clean-up' => 'Clean up', + 'clean-up' => 'Aufräumen', 'hard-delete-success-message' => 'Tickets have been deleted permanently.', - 'overdue' => 'Overdue', - 'change_owner_for_ticket' => 'Change Owner for Ticket', + 'overdue' => 'überfällig', + 'change_owner_for_ticket' => 'Ticket-Besitzer ändern', /* |------------------------------------------------ From 8b7bcf1c3fe116f25ae3629201daa7f16c90d237 Mon Sep 17 00:00:00 2001 From: Philippe Aellig Date: Fri, 9 Feb 2018 16:30:09 +0100 Subject: [PATCH 15/20] no message --- resources/lang/de/lang.php | 66 +++++++++++++++++++------------------- 1 file changed, 33 insertions(+), 33 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index 2646ba5da..a7a423b5a 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -161,12 +161,12 @@ return [ | Diagnostics Page |-------------------------------------- */ - 'diagnostics' => 'Diagnostics', - 'from' => 'From', - 'to' => 'To', - 'subject' => 'Subject', - 'message' => 'Message', - 'send' => 'Send', + 'diagnostics' => 'Fehlerdiagnose', + 'from' => 'Von', + 'to' => 'An', + 'subject' => 'Betreff', + 'message' => 'Nachricht', + 'send' => 'Senden', /* |---------------------------------------------------------------------------------------- | Settings Pages [English(en)] @@ -202,31 +202,31 @@ return [ 'system' => 'System', 'online' => 'Online', 'offline' => 'Offline', - 'name/title' => 'Name/Title', - 'pagesize' => 'Page Size', + 'name/title' => 'Name/Titel', + 'pagesize' => 'Seitengröße', 'url' => 'URL', - 'default_department' => 'Default Department', + 'default_department' => 'Standard-Abteilung', 'loglevel' => 'Log Level', - 'purglog' => 'Purge Logs', - 'nameformat' => 'Name Formatting', - 'timeformat' => 'Time Format', - 'date' => 'Date', - 'dateformat' => 'Date Format', - 'date_time' => 'Date And Time Format', - 'day_date_time' => 'Day,Date And Time Format', - 'timezone' => 'Default Time Zone', + 'purglog' => 'Logs säubern', + 'nameformat' => 'Formatierung von Namen', + 'timeformat' => 'Zeitformat', + 'date' => 'Datum', + 'dateformat' => 'Datumsformat', + 'date_time' => 'Datum- und Zeitformat', + 'day_date_time' => 'Tag- ,Datum- und Zeitformat', + 'timezone' => 'Standard Zeitzone', 'api' => 'Api', - 'api_key' => 'Api Key', - 'api_key_mandatory' => 'Api key mandatory', + 'api_key' => 'Api Schlüssel', + 'api_key_mandatory' => 'Api Schlüssel zwingend', 'api_configurations' => 'Api Configurations', - 'generate_key' => 'Generate key', + 'generate_key' => 'Generiere einen Schlüssel', /* |-------------------------------------- | Email Settings Page |-------------------------------------- */ 'email' => 'Email', - 'default_template' => 'Default Template Set:', + 'default_template' => 'Standard Email-Vorlage:', 'default_system_email' => 'Default System Email:', 'default_alert_email' => 'Default Alert Email:', 'admin_email' => 'Admins Email Address:', @@ -685,10 +685,10 @@ return [ 'mobile' => 'Mobile', 'last_login' => 'Last Login', 'user_profile' => 'User Profile', - 'assign' => 'Assign', - 'open_tickets' => 'Open Tickets', - 'closed_tickets' => 'Closed Tickets', - 'deleted_tickets' => 'Deleted Tickets', + 'assign' => 'Zuweisen', + 'open_tickets' => 'Offene Tickets', + 'closed_tickets' => 'Geschlossene Tickets', + 'deleted_tickets' => 'Gelöschte Tickets', /* |------------------------------------------------ |Organization Page @@ -958,11 +958,11 @@ return [ 'webhooks' => 'Webhooks', 'enter_url_to_send_ticket_details' => 'Enter the URL to send the ticket details', 'api' => 'API', - 'api_key' => 'API key', + 'api_key' => 'API Schlüssel', 'api_key_mandatory' => 'API key mandatory', 'api_configurations' => 'API configurations', - 'generate_key' => 'Generate key', - 'api_settings' => 'API settings', + 'generate_key' => 'Generiere Schlüssel', + 'api_settings' => 'API Einstellungen', /* * ----------------------------------------------------------------------------- * Error log and debugging settings @@ -1033,9 +1033,9 @@ return [ 'week' => 'Week', 'month' => 'Month', 'Currnet_In_Progress' => 'CURRENT IN PROGRESS', - 'Total_Created' => 'TOTAL CREATED', - 'Total_Reopened' => 'TOTAL REOPENED', - 'Total_Closed' => 'TOTAL CLOSED', + 'Total_Created' => 'Total erstellt', + 'Total_Reopened' => 'Total wiedereröffnet', + 'Total_Closed' => 'Total geschlossen', 'tabular' => 'Tabular', 'reopened' => 'Reopened', /* --------------------------------------------------------------------------------------- @@ -1108,8 +1108,8 @@ return [ 'change_password' => 'Change password', 'role_change' => 'Role change', 'password_generator' => 'Password generator', - 'depertment' => 'Depertment', - 'duetoday' => 'Due today', + 'depertment' => 'Abteilung', + 'duetoday' => 'Heute fällig', 'today-due_tickets' => 'Today\'s due ticekts', 'password_change_successfully' => 'Password changed successfully', 'role_change_successfully' => 'Role changed successfully', From 146f57c7d58ff3728dbee94ca6ea6bb2d86480f9 Mon Sep 17 00:00:00 2001 From: Philippe Aellig Date: Fri, 9 Feb 2018 16:46:31 +0100 Subject: [PATCH 16/20] no message --- resources/lang/de/lang.php | 78 +++++++++++++++++++------------------- 1 file changed, 39 insertions(+), 39 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index a7a423b5a..78c5d129e 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -517,73 +517,73 @@ return [ | customize your views to better match your application. | */ - 'are_you_sure' => 'Are you sure', - 'staffs' => 'Staffs', + 'are_you_sure' => 'Sind Sie sicher', + 'staffs' => 'Mitarbeiter', 'name' => 'Name', - 'user_name' => 'User Name', + 'user_name' => 'Benutzername', 'status' => 'Status', - 'group' => 'Group', - 'department' => 'Department', - 'created' => 'Created', - 'lastlogin' => 'Last Login', + 'group' => 'Gruppe', + 'department' => 'Abteilung', + 'created' => 'Erstellen', + 'lastlogin' => 'Letzte Anmeldung', 'createagent' => 'Erstelle einen Support-Assistenten', - 'delete' => 'Delete', + 'delete' => 'Löschen', 'agents' => 'Support-Assistenten', - 'create' => 'Create', - 'edit' => 'Edit', - 'departments' => 'Departments', - 'groups' => 'Groups', + 'create' => 'Erstellen', + 'edit' => 'Bearbeiten', + 'departments' => 'Abteilungen', + 'groups' => 'Gruppen', /* |-------------------------------------- | Staff Create Page |-------------------------------------- */ 'create_agent' => 'Erstelle einen Support-Assistenten', - 'first_name' => 'First Name', - 'last_name' => 'Last Name', - 'mobile_number' => 'Mobile Number', + 'first_name' => 'Vorname', + 'last_name' => 'Nachname', + 'mobile_number' => 'Mobile Nummer', 'agent_signature' => 'Support-Assistent Signatur', - 'account_status_setting' => 'Account Status & Setting', - 'account_type' => 'Account Type', + 'account_status_setting' => 'Account Status & Einstellung', + 'account_type' => 'Account Typ', 'admin' => 'Admin', 'agent' => 'Support-Assistent', 'account_status' => 'Account Status', - 'locked' => 'Locked', - 'assigned_group' => 'Assigned Group', - 'primary_department' => 'Primary Department', - 'agent_time_zone' => 'Support-Assistent Time Zone', + 'locked' => 'Gesperrt', + 'assigned_group' => 'Zugeordnete Gruppe', + 'primary_department' => 'Primäre Abteilung', + 'agent_time_zone' => 'Support-Assistent Zeitzone', 'day_light_saving' => 'Day Light Saving', - 'limit_access' => 'Limit Access', + 'limit_access' => 'Zugriff einschränken', 'directory_listing' => 'Directory Listing', 'vocation_mode' => 'Vocation Mode', - 'assigned_team' => 'Assigned Team', + 'assigned_team' => 'Zugewiesenes Team', /* |-------------------------------------- | Department Create Page |-------------------------------------- */ - 'create_department' => 'Create Department', + 'create_department' => 'Departement erstellen', 'manager' => 'Manager', - 'ticket_assignment' => 'Ticket Assignment ', - 'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members', - 'outgoing_emails' => 'Outgoing Emails', - 'outgoing_email' => 'Outgoing Email', - 'template_set' => 'Template Set', - 'auto_responding_settings' => 'Auto-Responding Settigs', - 'disable_for_this_department' => 'Disable for this department', - 'auto_response_email' => 'Auto-Response Email', - 'recipient' => 'Recipient', - 'group_access' => 'Group Access', - 'department_signature' => 'Department Signature', + 'ticket_assignment' => 'Ticket Zuordnung ', + 'restrict_ticket_assignment_to_department_members' => 'Ticketzuordnung auf Abteilungsmitglieder einschränken', + 'outgoing_emails' => 'Ausgehende E-Mails', + 'outgoing_email' => 'Eingehende E-Mail', + 'template_set' => 'Vorlagengruppe', + 'auto_responding_settings' => 'Einstellungen für die automatische Antwort', + 'disable_for_this_department' => 'Für diese Abteilung deaktivieren', + 'auto_response_email' => 'E-Mail für die automatische Antwort', + 'recipient' => 'Empfänger', + 'group_access' => 'Gruppenzugriff', + 'department_signature' => 'Abteilungssignatur', /* |-------------------------------------- | Team Create Page |-------------------------------------- */ - 'create_team' => 'Create Team', - 'team_lead' => 'Team Lead', - 'assignment_alert' => 'Assignment Alert', - 'disable_for_this_team' => 'Disable for this team', + 'create_team' => 'Team erstellen', + 'team_lead' => 'Teamleitung', + 'assignment_alert' => 'Zuordnungsbenachrichtigung', + 'disable_for_this_team' => 'für dieses Team deaktivieren', 'teams' => 'Teams', /* |-------------------------------------- From 5cb93c4b0cb5d846cd7c5695107c12ec76e24bc1 Mon Sep 17 00:00:00 2001 From: Philippe Aellig Date: Fri, 9 Feb 2018 17:07:28 +0100 Subject: [PATCH 17/20] fix typo --- resources/lang/de/lang.php | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index 78c5d129e..5058e2bfa 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -643,7 +643,7 @@ return [ 'inprogress' => 'In Bearbeitung', 'closed' => 'Geschlossen', 'Departments' => 'Abteilungen', - 'tools' => 'Werkyeuge', + 'tools' => 'Werkzeuge', 'canned' => 'Vorformuliert', 'knowledge_base' => 'Wissensdatenbank', 'loading' => 'laden', From aefd752cee9c741f211a9d14654bf13cd00661e8 Mon Sep 17 00:00:00 2001 From: basti4u2009 Date: Tue, 27 Feb 2018 17:45:57 +0100 Subject: [PATCH 18/20] Update lang.php --- resources/lang/de/lang.php | 1094 ++++++++++++++++++------------------ 1 file changed, 547 insertions(+), 547 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index dba6d0849..c523f91b2 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -88,93 +88,93 @@ return [ | Emails Create Page |-------------------------------------- */ - 'emails' => 'Emails', - 'incoming_emails' => 'Incoming Emails', - 'reuired_authentication' => 'Reuired Authentication', - 'fetching_email_via_imap' => 'Fetching Email via IMAP', - 'create_email' => 'Create Email', - 'email_address' => 'Email Address', - 'email_name' => 'Email Name', - 'help_topic' => 'Help Topic', - 'auto_response' => 'Auto Response', - 'host_name' => 'Host Name', - 'port_number' => 'Port Number', - 'mail_box_protocol' => 'Mail Box Protocol', - 'authentication_required' => 'Authentication Required', - 'yes' => 'Yes', - 'no' => 'No', + 'emails' => 'E-Mails', + 'incoming_emails' => 'Eingehende E-Mails', + 'reuired_authentication' => 'Erforderliche Authentifizierung', + 'fetching_email_via_imap' => 'Abrufen von E-Mail über IMAP', + 'create_email' => 'E-Mail erstellen', + 'email_address' => 'E-Mail-Addresse', + 'email_name' => 'E-Mail-Name', + 'help_topic' => 'Hilfethema', + 'auto_response' => 'Automatische Antwort', + 'host_name' => 'Hostname', + 'port_number' => 'Portnummer', + 'mail_box_protocol' => 'Mailbox-Protokoll', + 'authentication_required' => 'Authentifizierung erforderlich', + 'yes' => 'Ja', + 'no' => 'Nein', 'header_spoofing' => 'Header Spoofing', - 'allow_for_this_email' => 'Allow For This Email', - 'imap_config' => 'IMAP Configuration', - 'email_information_and_settings' => 'Email Information and Settings', - 'incoming_email_information' => 'Incoming Email Information', - 'outgoing_email_information' => 'Outgoing Email Information', - 'new_ticket_settings' => 'New Ticket Settings', - 'protocol' => 'Protocol', - 'fetching_protocol' => 'Fetching Protocol', - 'transfer_protocol' => 'Transfer Protocol', - 'from_name' => 'From Name', - 'add_an_email' => 'Add an Email', - 'edit_an_email' => 'Edit an Email', - 'disable_for_this_email_address' => 'Disable for this Email address', + 'allow_for_this_email' => 'Zulassen für diese E-Mail', + 'imap_config' => 'IMAP-Konfiguration', + 'email_information_and_settings' => 'E-Mail-Informationen und Einstellungen', + 'incoming_email_information' => 'Eingehende E-Mail-Informationen', + 'outgoing_email_information' => 'Ausgehende E-Mail-Informationen', + 'new_ticket_settings' => 'Neue Ticketeinstellungen', + 'protocol' => 'Protokoll', + 'fetching_protocol' => 'Protokoll holen', + 'transfer_protocol' => 'Übertragungsprotokoll', + 'from_name' => 'Von Name', + 'add_an_email' => 'Fügen Sie eine E-Mail hinzu', + 'edit_an_email' => 'Bearbeiten Sie eine E-Mail', + 'disable_for_this_email_address' => 'Deaktivieren Sie diese E-Mail-Adresse', /* |-------------------------------------- | Ban Emails Create Page |-------------------------------------- */ - 'ban_lists' => 'Ban Lists', - 'ban_email' => 'Ban Email', - 'banlists' => 'Ban lists', - 'ban_status' => 'Ban Status', + 'ban_lists' => 'Sperrlisten', + 'ban_email' => 'E-Mail sperren', + 'banlists' => 'Sperrlisten', + 'ban_status' => 'Verbotsstatus', /* |-------------------------------------- | Templates Index Page |-------------------------------------- */ - 'templates' => 'Templates', - 'template_set' => 'Template Sets', - 'create_template' => 'Create Template', - 'edit_template' => 'Edit Template', - 'in_use' => 'In Use', + 'templates' => 'Vorlagen', + 'template_set' => 'Vorlagensätze', + 'create_template' => 'Vorlage erstellen', + 'edit_template' => 'Vorlage bearbeiten', + 'in_use' => 'In Benutzung', //Template Description - 'Create ticket agent' => 'Notification email that is sent to Agent & Admin when ticket is created', - 'Assign ticket' => 'Ticket assigned to an agent', - 'Create ticket' => 'Mail sent to client for ticket creation successful message', - 'Check ticket' => 'if a client wants to check ticket via customer portal then a link will be sent to client. this link is for the client to view ticket details with ticket no, without logging in to system', - 'Ticket reply agent' => 'A notification is sent to agent email once client replies to the ticket', - 'Registration notification' => 'Password and username is sent on email on first registration', - 'Reset password' => 'Email with Password reset link', - 'Error report' => 'Error report', - 'Ticket creation' => 'First notification sent by the system about the ticket creation to the client', - 'Ticket reply' => 'A reply made by the agent on a ticket, email notification is sent to client and collaborators', - 'Close ticket' => 'Mail sent to client on closing a ticket', - 'Create ticket by agent' => 'An agent creates a ticket for the client in the name of client', + 'Create ticket agent' => 'Benachrichtigungs-E-Mail, die beim Erstellen des Tickets an Agent & Admin gesendet wird', + 'Assign ticket' => 'Ticket, das einem Agenten zugewiesen wurde', + 'Create ticket' => 'E-Mail, die an den Client gesendet wird, damit die Nachricht erfolgreich erstellt werden kann', + 'Check ticket' => 'Wenn ein Kunde ein Ticket über das Kundenportal prüfen möchte, wird ein Link an den Kunden gesendet. Über diesen Link kann der Kunde Ticketdetails mit Ticketnummer anzeigen, ohne sich beim System anzumelden', + 'Ticket reply agent' => 'Sobald der Client auf das Ticket antwortet, wird eine Benachrichtigung an die E-Mail-Adresse des Agenten gesendet', + 'Registration notification' => 'Passwort und Benutzername werden bei der ersten Registrierung per E-Mail gesendet', + 'Reset password' => 'E-Mail mit Passwort zurücksetzen Link', + 'Error report' => 'Fehlermeldung', + 'Ticket creation' => 'Erste Benachrichtigung, die vom System über die Ticket-Erstellung an den Client gesendet wird', + 'Ticket reply' => 'Eine Antwort des Agenten auf ein Ticket, E-Mail-Benachrichtigung wird an Client und Mitarbeiter gesendet', + 'Close ticket' => 'Mail beim Schließen eines Tickets an den Kunden gesendet', + 'Create ticket by agent' => 'Ein Agent erstellt ein Ticket für den Client im Namen des Clients', /* |-------------------------------------- | Templates Create Page |-------------------------------------- */ - 'template_set_to_clone' => 'Template set to clone', + 'template_set_to_clone' => 'Vorlage zum Klonen', 'language' => 'Sprache', /* |-------------------------------------- | Diagnostics Page |-------------------------------------- */ - 'diagnostics' => 'Diagnostics', - 'from' => 'From', - 'to' => 'To', - 'subject' => 'Subject', - 'message' => 'Message', - 'send' => 'Send', + 'diagnostics' => 'Diagnose', + 'from' => 'Von', + 'to' => 'zu', + 'subject' => 'Thema', + 'message' => 'Nachricht', + 'send' => 'Senden', /* |---------------------------------------------------------------------------------------- | Settings Pages [English(en)] |---------------------------------------------------------------------------------------- | - | The following language lines are used in all Setting related issues to translate - | some words in view to English. You are free to change them to anything you want to - | customize your views to better match your application. + | Die folgenden Sprachzeilen werden in allen Problemen mit der Einstellung verwendet, + | verwendet um einige Wörter ins Deutsche zu übersetzen. Es steht Ihnen frei, Sie so zu ändern + | dass Sie IHre Ansichten an Ihre Anforderungen anpassen können. | */ @@ -205,52 +205,52 @@ return [ 'name/title' => 'Name/Title', 'pagesize' => 'Page Size', 'url' => 'URL', - 'default_department' => 'Default Department', - 'loglevel' => 'Log Level', - 'purglog' => 'Purge Logs', - 'nameformat' => 'Name Formatting', - 'timeformat' => 'Time Format', - 'date' => 'Date', - 'dateformat' => 'Date Format', - 'date_time' => 'Date And Time Format', - 'day_date_time' => 'Day,Date And Time Format', - 'timezone' => 'Default Time Zone', + 'default_department' => 'Standardabteilung', + 'loglevel' => 'Protokollebene', + 'purglog' => 'Logs löschen', + 'nameformat' => 'Namensformatierung', + 'timeformat' => 'Zeitformat', + 'date' => 'Datum', + 'dateformat' => 'Datumsformat', + 'date_time' => 'Datum und Zeit Format', + 'day_date_time' => 'Tag, Datum und Uhrzeit Format', + 'timezone' => 'Standardzeitzone', 'api' => 'Api', - 'api_key' => 'Api Key', - 'api_key_mandatory' => 'Api key mandatory', - 'api_configurations' => 'Api Configurations', - 'generate_key' => 'Generate key', + 'api_key' => 'API-Schlüssel', + 'api_key_mandatory' => 'Api-Schlüssel obligatorisch', + 'api_configurations' => 'API-Konfigurationen', + 'generate_key' => 'Schlüssel generieren', /* |-------------------------------------- | Email Settings Page |-------------------------------------- */ - 'email' => 'Email', - 'default_template' => 'Default Template Set:', - 'default_system_email' => 'Default System Email:', - 'default_alert_email' => 'Default Alert Email:', - 'admin_email' => 'Admins Email Address:', - 'email_fetch' => 'Email Fetching:', - 'enable' => 'Enable', - 'default_MTA' => 'Default MTA', - 'fetch_auto-corn' => 'Fetch on auto-cron', - 'strip_quoted_reply' => 'Strip Quoted Reply', - 'reply_separator' => 'Reply Separator Tag', - 'accept_all_email' => 'Accept All Emails', - 'accept_email_unknown' => 'Accept email from unknown Users', - 'accept_email_collab' => 'Accept Email Collaborators', - 'automatically_and_collab_from_email' => 'Automatically add collaborators from email fields', - 'default_alert_email' => 'Default Alert Email', - 'attachments' => 'Attachments', - 'email_attahment_user' => 'Email attachments to the user', - 'cron_notification' => 'Enable Notification cron', + 'email' => 'E-Mail-Addresse', + 'default_template' => 'Standardvorlagensatz:', + 'default_system_email' => 'Standard-System-E-Mail:', + 'default_alert_email' => 'Standard-Benachrichtigungs-E-Mail:', + 'admin_email' => 'Admin-E-Mail-Adresse:', + 'email_fetch' => 'E-Mail-Abruf:', + 'enable' => 'Aktivieren', + 'default_MTA' => 'Standard-MTA', + 'fetch_auto-corn' => 'Holen Sie auf Auto-Cron', + 'strip_quoted_reply' => 'Zitierte Antworten ausschneiden', + 'reply_separator' => 'Antwort Trennzeichen', + 'accept_all_email' => 'Akzeptiere alle E-Mails', + 'accept_email_unknown' => 'Akzeptiere E-Mail von unbekannten Benutzern', + 'accept_email_collab' => 'E-Mail-Mitarbeiter akzeptieren', + 'automatically_and_collab_from_email' => 'Fügen Sie Mitarbeiter automatisch aus E-Mail-Feldern hinzu', + 'default_alert_email' => 'Standard-Benachrichtigungs-E-Mail', + 'attachments' => 'Anlagen', + 'email_attahment_user' => 'E-Mail-Anhänge an den Benutzer', + 'cron_notification' => 'Benachrichtigungscron aktivieren', 'cron' => 'Job Scheduler', 'crone-url-message' => "These are Faveo's Job Scheduler(cron job) url for your system.", - 'clipboard-copy-message' => 'Copied to clipboard.', - 'click' => 'Click here', - 'check-cron-set' => 'to check how to set cron jobs on your server.', - 'notification-email' => 'Email notifications', - 'click-url-copy' => 'Click here to copy URL', + 'clipboard-copy-message' => 'In die Zwischenablage kopiert.', + 'click' => 'Klick hier', + 'check-cron-set' => 'Überprüfen Sie, wie Cron-Jobs auf Ihrem Server eingerichtet werden.', + 'notification-email' => 'E-Mail Benachrichtigungen', + 'click-url-copy' => 'Klicken Sie hier, um die URL zu kopieren', 'job-scheduler-error' => 'Job scheduler can not be updated.', 'job-scheduler-success' => 'Job scheduler updated successfully.', /* @@ -259,56 +259,56 @@ return [ |-------------------------------------- */ 'ticket' => 'Ticket', - 'default_ticket_number_format' => 'Default Ticket Number Format', - 'default_ticket_number_sequence' => 'Default Ticket Number Sequence', - 'default_status' => 'Default Status', - 'default_priority' => 'Default Priority', - 'default_sla' => 'Default SLA', - 'default_help_topic' => 'Default Help Topic', - 'maximum_open_tickets' => 'Maximum Open Tickets', - 'agent_collision_avoidance_duration' => 'Agent Collision Avoidance Duration', - 'human_verification' => 'Human Verification', - 'claim_on_response' => 'Claim on Response', - 'assigned_tickets' => 'Assigned Tickets', - 'answered_tickets' => 'Answered Tickets', - 'agent_identity_masking' => 'Agent Identity Masking', - 'enable_HTML_ticket_thread' => 'Enable HTML Ticket Thread', - 'allow_client_updates' => 'Allow Client Updates', + 'default_ticket_number_format' => 'Standard-Ticketnummern Format', + 'default_ticket_number_sequence' => 'Standard Ticketnummer Sequenz', + 'default_status' => 'Standardstatus', + 'default_priority' => 'Standardpriorität', + 'default_sla' => 'Standard-SLA', + 'default_help_topic' => 'Standard-Hilfethema', + 'maximum_open_tickets' => 'Maximale offene Tickets', + 'agent_collision_avoidance_duration' => 'Agent Kollisionsvermeidungsdauer', + 'human_verification' => 'Menschliche Verifizierung', + 'claim_on_response' => 'Anspruch auf Antwort', + 'assigned_tickets' => 'Zugewiesene Tickets', + 'answered_tickets' => 'Beendete Tickets', + 'agent_identity_masking' => 'Agentenidentitätsmaskierung', + 'enable_HTML_ticket_thread' => 'HTML-Ticket-Thread aktivieren', + 'allow_client_updates' => 'Client-Updates zulassen', /* |-------------------------------------- | Access Settings Page |-------------------------------------- */ - 'access' => 'Access', - 'expiration_policy' => 'Password Expiration Policy', - 'allow_password_resets' => 'Allow Password Resets', - 'reset_token_expiration' => 'Reset Token Expiration', - 'agent_session_timeout' => 'Agent Session Timeout', - 'bind_agent_session_IP' => 'Bind Agent Session to IP', - 'registration_required' => 'Registration Required', - 'require_registration_and_login_to_create_tickets' => 'Require registration and login to create tickets', - 'registration_method' => 'Registration Method', - 'user_session_timeout' => 'User Session Timeout', - 'client_quick_access' => 'Client Quick Access', + 'access' => 'Zugriff', + 'expiration_policy' => 'Ablaufrichtlinien für Kennwörter', + 'allow_password_resets' => 'Passwort zurücksetzen zulassen', + 'reset_token_expiration' => 'Token-Ablaufzeit zurücksetzen', + 'agent_session_timeout' => 'Zeitlimit für Agentensitzung', + 'bind_agent_session_IP' => 'Binde Agentensitzung an IP', + 'registration_required' => 'Registrierung benötigt', + 'require_registration_and_login_to_create_tickets' => 'Erfordert die Registrierung und Anmeldung zum Erstellen von Tickets', + 'registration_method' => 'Registrierungsmethode', + 'user_session_timeout' => 'Zeitlimit für Benutzersitzung', + 'client_quick_access' => 'Client-Schnellzugriff', 'cron' => 'Cron', - 'system-settings' => 'System Settings', - 'settings-2' => 'Settings', + 'system-settings' => 'Systemeinstellungen', + 'settings-2' => 'Einstellungen', /* |-------------------------------------- | Auto-Response Settings Page |-------------------------------------- */ - 'auto_responce' => 'Auto Response', - 'new_ticket' => 'New Ticket', - 'new_ticket_by_agent' => 'New Ticket by Agent', - 'new_message' => 'New Message', - 'submitter' => 'Submitter : ', - 'send_receipt_confirmation' => 'Send Receipt Confirmation', - 'participants' => 'Participants : ', - 'send_new_activity_notice' => 'Send new activity notice', - 'overlimit_notice' => 'Overlimit Notice', - 'email_attachments_to_the_user' => 'Email attachments to the user', + 'auto_responce' => 'Automatische Antwort', + 'new_ticket' => 'Neues Ticket', + 'new_ticket_by_agent' => 'Neues Ticket vom Agenten', + 'new_message' => 'Neue Nachricht', + 'submitter' => 'Übermittler: ', + 'send_receipt_confirmation' => 'Sende Empfangsbestätigung', + 'participants' => 'Teilnehmer: ', + 'send_new_activity_notice' => 'Sende eine neue Aktivitätsbenachrichtigung', + 'overlimit_notice' => 'Überschreitungshinweis', + 'email_attachments_to_the_user' => 'E-Mail-Anhänge an den Benutzer', /* |-------------------------------------- | Alert & Notice Settings Page @@ -518,106 +518,106 @@ return [ | customize your views to better match your application. | */ - 'are_you_sure' => 'Are you sure', - 'staffs' => 'Staffs', + 'are_you_sure' => 'Bist du sicher', + 'staffs' => 'Mitarbeiter', 'name' => 'Name', - 'user_name' => 'User Name', + 'user_name' => 'Nutzername', 'status' => 'Status', - 'group' => 'Group', - 'department' => 'Department', - 'created' => 'Created', - 'lastlogin' => 'Last Login', - 'createagent' => 'Create An Agent', - 'delete' => 'Delete', - 'agents' => 'Agents', - 'create' => 'Create', - 'edit' => 'Edit', - 'departments' => 'Departments', - 'groups' => 'Groups', + 'group' => 'Gruppe', + 'department' => 'Abteilung', + 'created' => 'Erstellt', + 'lastlogin' => 'Letzter Login', + 'createagent' => 'Erstelle einen Agenten', + 'delete' => 'Löschen', + 'agents' => 'Agenten', + 'create' => 'Erstellen', + 'edit' => 'Bearbeiten', + 'departments' => 'Abteilungen', + 'groups' => 'Gruppen', /* |-------------------------------------- | Staff Create Page |-------------------------------------- */ - 'create_agent' => 'Create Agent', - 'first_name' => 'First Name', - 'last_name' => 'Last Name', - 'mobile_number' => 'Mobile Number', - 'agent_signature' => 'Agent Signature', - 'account_status_setting' => 'Account Status & Setting', - 'account_type' => 'Account Type', - 'admin' => 'Admin', + 'create_agent' => 'Agent erstellen', + 'first_name' => 'Vorname', + 'last_name' => 'Nachname', + 'mobile_number' => 'Handynummer', + 'agent_signature' => 'Agentensignatur', + 'account_status_setting' => 'Kontostatus und Einstellung', + 'account_type' => 'Kontotyp', + 'admin' => 'Administrator', 'agent' => 'Agent', - 'account_status' => 'Account Status', - 'locked' => 'Locked', - 'assigned_group' => 'Assigned Group', - 'primary_department' => 'Primary Department', - 'agent_time_zone' => 'Agent Time Zone', - 'day_light_saving' => 'Day Light Saving', - 'limit_access' => 'Limit Access', - 'directory_listing' => 'Directory Listing', - 'vocation_mode' => 'Vocation Mode', - 'assigned_team' => 'Assigned Team', + 'account_status' => 'Kontostatus', + 'locked' => 'verschlossen', + 'assigned_group' => 'Zugewiesene Gruppe', + 'primary_department' => 'Primärabteilung', + 'agent_time_zone' => 'Agentenzeitzone', + 'day_light_saving' => 'Sommerzeit', + 'limit_access' => 'Zugriff einschränken', + 'directory_listing' => 'Verzeichnisliste', + 'vocation_mode' => 'Bewerbungsmodus', + 'assigned_team' => 'Zugewiesenes Team', /* |-------------------------------------- | Department Create Page |-------------------------------------- */ - 'create_department' => 'Create Department', + 'create_department' => 'Abteilung erstellen', 'manager' => 'Manager', - 'ticket_assignment' => 'Ticket Assignment ', - 'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members', - 'outgoing_emails' => 'Outgoing Emails', - 'outgoing_email' => 'Outgoing Email', - 'template_set' => 'Template Set', - 'auto_responding_settings' => 'Auto-Responding Settigs', - 'disable_for_this_department' => 'Disable for this department', - 'auto_response_email' => 'Auto-Response Email', - 'recipient' => 'Recipient', - 'group_access' => 'Group Access', - 'department_signature' => 'Department Signature', + 'ticket_assignment' => 'Ticket-Zuweisung', + 'restrict_ticket_assignment_to_department_members' => 'Beschränken Sie die Ticketzuordnung auf Abteilungsmitglieder', + 'outgoing_emails' => 'Ausgehende E-Mails', + 'outgoing_email' => 'Ausgehende E-Mail', + 'template_set' => 'Vorlagensatz', + 'auto_responding_settings' => 'Automatisch reagierende Einstellungen', + 'disable_for_this_department' => 'Deaktivieren Sie für diese Abteilung', + 'auto_response_email' => 'Automatische Antwort-E-Mail', + 'recipient' => 'Empfänger', + 'group_access' => 'Gruppenzugriff', + 'department_signature' => 'Abteilungs Signature', /* |-------------------------------------- | Team Create Page |-------------------------------------- */ - 'create_team' => 'Create Team', - 'team_lead' => 'Team Lead', - 'assignment_alert' => 'Assignment Alert', - 'disable_for_this_team' => 'Disable for this team', + 'create_team' => 'Team erstellen', + 'team_lead' => 'Teamleiter', + 'assignment_alert' => 'Zuweisungsalarm', + 'disable_for_this_team' => 'Deaktivieren Sie für dieses Team', 'teams' => 'Teams', /* |-------------------------------------- | Group Create Page |-------------------------------------- */ - 'create_group' => 'Create Group', - 'goups' => 'Goups', - 'can_create_ticket' => 'Can create ticket', - 'can_edit_ticket' => 'Can edit ticket', - 'can_post_ticket' => 'Can post Ticket', - 'can_close_ticket' => 'Can close ticket ', - 'can_assign_ticket' => 'Can assign ticket', - 'can_transfer_ticket' => 'Can transfer ticket', - 'can_delete_ticket' => 'Can delete ticket', - 'can_ban_emails' => 'Can ban emails', - 'can_manage_premade' => 'Can Manage premade', - 'can_manage_FAQ' => 'Can manage FAQ', - 'can_view_agent_stats' => 'Can view agent stats', + 'create_group' => 'Gruppe erstellen', + 'goups' => 'Gruppe', + 'can_create_ticket' => 'Kann ein Ticket erstellen', + 'can_edit_ticket' => 'Kann Ticket bearbeiten', + 'can_post_ticket' => 'Kann Ticket buchen', + 'can_close_ticket' => 'Kann Ticket schließen ', + 'can_assign_ticket' => 'Kann ein Ticket zuweisen', + 'can_transfer_ticket' => 'Kann Ticket übertragen', + 'can_delete_ticket' => 'Kann Ticket löschen', + 'can_ban_emails' => 'Kann E-Mails verbieten', + 'can_manage_premade' => 'Kann vorgefertigt verwalten', + 'can_manage_FAQ' => 'Kann FAQ verwalten', + 'can_view_agent_stats' => 'Kann Agentenstatistiken anzeigen', 'department_access' => 'Department Access ', - 'admin_notes' => 'Admin Notes', - 'group_members' => 'Group Members', - 'group_name' => 'Group Name', + 'admin_notes' => 'Abteilung Zugriff', + 'group_members' => 'Gruppenmitglieder', + 'group_name' => 'Gruppenname', /* |-------------------------------------- | SMTP Page |-------------------------------------- */ - 'driver' => 'Driver', + 'driver' => 'Treiber', 'smtp' => 'SMTP', 'host' => 'Host', 'port' => 'Port', - 'encryption' => 'Encryption', + 'encryption' => 'Verschlüsselung', /* |---------------------------------------------------------------------------------------- | Agent Panel [English(en)] @@ -628,29 +628,29 @@ return [ | customize your views to better match your application. | */ - 'agent_panel' => 'Agent Panel', - 'profile' => 'Profile', - 'change_password' => 'Change Password', - 'sign_out' => 'Sign Out', + 'agent_panel' => 'Agenten Panel', + 'profile' => 'Profil', + 'change_password' => 'Passwort ändern', + 'sign_out' => 'Ausloggen', 'Tickets' => 'TICKETS', - 'inbox' => 'Inbox', - 'my_tickets' => 'My Tickets', - 'unassigned' => 'Unassigned', - 'trash' => 'Trash', + 'inbox' => 'Posteingang', + 'my_tickets' => 'Meine Tickets', + 'unassigned' => 'Nicht zugewiesen', + 'trash' => 'Müll', 'Updates' => 'UPDATES', - 'no_new_updates' => 'No new Updates', - 'check_for_updates' => 'Check for Updates', - 'open' => 'Open', - 'inprogress' => 'Inprogress', - 'closed' => 'Closed', - 'Departments' => 'DEPARTMENTS', + 'no_new_updates' => 'Keine neuen Updates', + 'check_for_updates' => 'Auf Updates prüfen', + 'open' => 'öffnen', + 'inprogress' => 'In Bearbeitung', + 'closed' => 'Geschlossen', + 'Departments' => 'ABTEILUNGEN', 'tools' => 'Tools', - 'canned' => 'Canned', - 'knowledge_base' => 'Knowledge Base', - 'loading' => 'Loading', - 'ratings' => 'Ratings', - 'please_rate' => 'Please rate:', - 'ticket_ratings' => 'TICKET RATING', + 'canned' => 'Vorformulierte', + 'knowledge_base' => 'Wissensdatenbank', + 'loading' => 'Wird geladen', + 'ratings' => 'Bewertungen', + 'please_rate' => 'Bitte bewerten:', + 'ticket_ratings' => 'TICKET-BEWERTUNG', /* |----------------------------------------------- | Profile @@ -666,146 +666,146 @@ return [ |----------------------------------------------- */ 'dashboard' => 'Dashboard', - 'line_chart' => 'Line Chart', - 'statistics' => 'Statistics', - 'opened' => 'Opened', - 'resolved' => 'Resolved', - 'closed' => 'Closed', - 'deleted' => 'Deleted', + 'line_chart' => 'Liniendiagramm', + 'statistics' => 'Statistiken', + 'opened' => 'geöffnet', + 'resolved' => 'gelöste', + 'closed' => 'geschlossen', + 'deleted' => 'gelöscht', /* |------------------------------------------------ |User Page |------------------------------------------------ */ - 'user_directory' => 'User Directory', + 'user_directory' => 'Benutzerverzeichnis', 'ban' => 'Ban', - 'user' => 'User', - 'users' => 'Users', - 'create_user' => 'Create User', - 'full_name' => 'Full Name', - 'mobile' => 'Mobile', - 'last_login' => 'Last Login', - 'user_profile' => 'User Profile', - 'assign' => 'Assign', - 'open_tickets' => 'Open Tickets', - 'closed_tickets' => 'Closed Tickets', - 'deleted_tickets' => 'Deleted Tickets', + 'user' => 'Nutzername', + 'users' => 'Benutzer', + 'create_user' => 'Benutzer erstellen', + 'full_name' => 'Vollständiger Name', + 'mobile' => 'Handynummer', + 'last_login' => 'Letzter Login', + 'user_profile' => 'Benutzerprofil', + 'assign' => 'zuordnen', + 'open_tickets' => 'Tickets öffnen', + 'closed_tickets' => 'Geschlossene Tickets', + 'deleted_tickets' => 'Gelöschte Tickets', /* |------------------------------------------------ |Organization Page |------------------------------------------------ */ - 'organizations' => 'Organizations', - 'organization' => 'Organization', - 'create_organization' => 'Create Organization', - 'account_manager' => 'Account Manager', - 'update' => 'Update', - 'please_select_an_organization' => 'Please select an Organization', - 'please_select_an_user' => 'Please select an user', - 'organization_profile' => 'Organization Profile', - 'organization-s_head' => "Organization's Head", - 'select_department_manager' => 'Select Department Manager', - 'users_of' => 'Users of', + 'organizations' => 'Organisationen', + 'organization' => 'Organisation', + 'create_organization' => 'Organisation erstellen', + 'account_manager' => 'Konto-Manager', + 'update' => 'aktualisieren', + 'please_select_an_organization' => 'Bitte wählen Sie eine Organisation', + 'please_select_an_user' => 'Bitte wählen Sie einen Benutzer aus', + 'organization_profile' => 'Organisationsprofil', + 'organization-s_head' => "Leiter der Organisation", + 'select_department_manager' => 'Wählen Sie den Abteilungsmanager', + 'users_of' => 'Benutzer von', /* |---------------------------------------------- | Ticket page |---------------------------------------------- */ - 'subject' => 'Subject', + 'subject' => 'Thema', 'ticket_id' => 'Ticket ID', - 'priority' => 'Priority', - 'from' => 'From', - 'last_replier' => 'Last Replier', - 'assigned_to' => 'Assigned To', - 'last_activity' => 'Last Activity', - 'answered' => 'Answered', - 'assigned' => 'Assigned', - 'create_ticket' => 'Create Ticket', + 'priority' => 'Priorität', + 'from' => 'Von', + 'last_replier' => 'Letzter Berichterstatter', + 'assigned_to' => 'Zugewiesen an', + 'last_activity' => 'Letzte Aktivität', + 'answered' => 'Beantwortet', + 'assigned' => 'zugewiesen', + 'create_ticket' => 'Ticket erstellen', 'tickets' => 'Tickets', - 'open' => 'Open', + 'open' => 'öffnen', 'Ticket_Information' => 'TICKET INFORMATION', 'Ticket_Id' => 'TICKET ID', - 'User' => 'USER', - 'Unassigned' => 'UNASSIGNED', - 'generate_pdf' => 'Generate PDF', - 'change_status' => 'Change Status', - 'more' => 'More', - 'delete_ticket' => 'Delete Ticket', - 'emergency' => 'Emergency', - 'high' => 'High', - 'medium' => 'Medium', - 'low' => 'Low', + 'User' => 'Benutzer', + 'Unassigned' => 'UNBEAUFSICHTIGT', + 'generate_pdf' => 'PDF erstellen', + 'change_status' => 'Status ändern', + 'more' => 'Mehr', + 'delete_ticket' => 'Ticket löschen', + 'emergency' => 'Notfall', + 'high' => 'Hoch', + 'medium' => 'Mittel', + 'low' => 'Niedrig', 'sla_plan' => 'SLA Plan', - 'created_date' => 'Created Date', - 'due_date' => 'Due Date', - 'last_response' => 'Last Response', - 'source' => 'Source', - 'last_message' => 'Last Message', - 'reply' => 'Reply', - 'response' => 'Response', - 'reply_content' => 'Reply Content', - 'attachment' => 'Attachment', - 'internal_note' => 'Internal Note', - 'this_ticket_is_under_banned_user' => 'This ticket is under banned user', - 'ticket_source' => 'Ticket Source', - 'are_you_sure_to_ban' => 'Are you sure to ban', - 'whome_do_you_want_to_assign_ticket' => 'Whome do you want to assign ticket', - 'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket', - 'add_collaborator' => 'Add Collaborator', - 'search_existing_users' => 'Search existing Users', - 'add_new_user' => 'Add new User', - 'search_existing_users_or_add_new_users' => 'Search existing users or add new users', - 'search_by_email' => 'Search by Email', - 'list_of_collaborators_of_this_ticket' => 'List of Collaborators of this Ticket', - 'submit' => 'Submit', + 'created_date' => 'Erstellungsdatum', + 'due_date' => 'Fälligkeitsdatum', + 'last_response' => 'Letzte Antwort', + 'source' => 'Quelle', + 'last_message' => 'Letzte Nachricht', + 'reply' => 'Antworten', + 'response' => 'Antwort', + 'reply_content' => 'Inhalt antworten', + 'attachment' => 'Anhang', + 'internal_note' => 'Interne Notiz', + 'this_ticket_is_under_banned_user' => 'Dieses Ticket befindet sich unter einem gesperrten Benutzer', + 'ticket_source' => 'Ticketquelle', + 'are_you_sure_to_ban' => 'Bist du sicher, zu verbieten?', + 'whome_do_you_want_to_assign_ticket' => 'Wen möchten Sie Ticket zuweisen?', + 'are_you_sure_you_want_to_surrender_this_ticket' => 'Möchten Sie dieses Ticket wirklich abgeben?t', + 'add_collaborator' => 'Mitarbeiter hinzufügen', + 'search_existing_users' => 'Suchen Sie nach vorhandenen Benutzern', + 'add_new_user' => 'Neuen Benutzer hinzufügen', + 'search_existing_users_or_add_new_users' => 'Suchen Sie nach vorhandenen Benutzern oder fügen Sie neue Benutzer hinzu', + 'search_by_email' => 'Suche per E-Mail', + 'list_of_collaborators_of_this_ticket' => 'Liste der Mitarbeiter dieses Tickets', + 'submit' => 'Einreichen', 'max' => 'Max', - 'add_cc' => 'Add CC', - 'recepients' => 'Recepients', - 'select_a_canned_response' => 'Select a Canned Response', - 'assign_to' => 'Assign to', + 'add_cc' => 'Fügen Sie CC hinzu', + 'recepients' => 'Empfänger', + 'select_a_canned_response' => 'Wählen Sie eine gespeicherte Antwort aus', + 'assign_to' => 'Zuweisen', 'detail' => 'Detail', - 'user_details' => 'User Details', + 'user_details' => 'Nutzerdetails', 'ticket_option' => 'Ticket Option', 'ticket_detail' => 'Ticket Detail', - 'Assigned_To' => 'ASSIGNED TO', - 'locked-ticket' => 'Alert! This ticket has been locked by another user and currently in process for response.', - 'access-ticket' => 'Alert! This ticket has been locked by you for next ', - 'minutes' => ' minutes', - 'in_minutes' => 'In minutes', - 'add_another_owner' => 'Add another owner', - 'user-not-found' => 'User not found. Try again or add a new user.', - 'change-success' => 'Success! owner has been changed for this ticket.', - 'user-exists' => 'User already exists. Try search existing user.', - 'valid-email' => 'Enter a valid email address.', - 'search_user' => 'Search user', - 'merge-ticket' => 'Merge ticket', + 'Assigned_To' => 'Zugewiesen an', + 'locked-ticket' => 'Aufmerksam! Dieses Ticket wurde von einem anderen Benutzer gesperrt und wird gerade bearbeitet.', + 'access-ticket' => 'Aufmerksam! Dieses Ticket wurde von Ihnen als nächstes gesperrt', + 'minutes' => 'Protokoll', + 'in_minutes' => 'In Minuten', + 'add_another_owner' => 'Fügen Sie einen anderen Besitzer hinzu', + 'user-not-found' => 'Benutzer nicht gefunden. Versuchen Sie es erneut oder fügen Sie einen neuen Benutzer hinzu.', + 'change-success' => 'Erfolg! Inhaber wurde für dieses Ticket geändert.', + 'user-exists' => 'Benutzer existiert bereits. Versuchen Sie, den vorhandenen Benutzer zu suchen.', + 'valid-email' => 'Geben sie eine gültige E-Mail-Adresse an.', + 'search_user' => 'Benutzer suchen', + 'merge-ticket' => 'Ticket zusammenlegen', 'title' => 'Title', - 'merge' => 'Merge', - 'select_tickets' => 'Select tickets to merge', - 'select-pparent-ticket' => 'Select parent ticket', - 'merge-reason' => 'Reason for merging', - 'get_merge_message' => 'This ticket has been merged with ticket', - 'ticket_merged' => ' has been merged with this ticket.', - 'no-tickets-to-merge' => 'There are no more tickets by the owner of this ticket.', - 'merge-error' => 'Could not process your request try after some time.', - 'merge-success' => 'Tickets has been merged successfully.', - 'merge-error2' => 'Please select ticket to merge.', - 'select-tickets-to merge' => 'select two or more tickets to merge.', - 'different-users' => 'Ticktes from different users', - 'clean-up' => 'Clean up', - 'hard-delete-success-message' => 'Tickets have been deleted permanently.', - 'overdue' => 'Overdue', - 'change_owner_for_ticket' => 'Change Owner for Ticket', + 'merge' => 'Zusammenlegen', + 'select_tickets' => 'Wählen Sie Tickets zum Zusammenführen aus', + 'select-pparent-ticket' => 'Wählen Sie das Elternticket aus', + 'merge-reason' => 'Grund für die Zusammenführung', + 'get_merge_message' => 'Dieses Ticket wurde mit Ticket zusammengeführt', + 'ticket_merged' => ' wurde mit diesem Ticket zusammengeführt.', + 'no-tickets-to-merge' => 'Es gibt keine Tickets mehr vom Besitzer dieses Tickets.', + 'merge-error' => 'Deine Anfrage konnte nach einiger Zeit nicht bearbeitet werden.', + 'merge-success' => 'Tickets wurden erfolgreich zusammengeführt.', + 'merge-error2' => 'Bitte wählen Sie ein Ticket zum Zusammenführen aus.', + 'select-tickets-to merge' => 'Wählen Sie zwei oder mehr Tickets zum Zusammenführen aus.', + 'different-users' => 'Tickets von verschiedenen Benutzern', + 'clean-up' => 'Aufräumen', + 'hard-delete-success-message' => 'Tickets wurden endgültig gelöscht.', + 'overdue' => 'Überfällig', + 'change_owner_for_ticket' => 'Besitzer für Ticket ändern', /* |------------------------------------------------ |Tools Page |------------------------------------------------ */ - 'canned_response' => 'Canned Response', - 'create_canned_response' => 'Create Canned Response', - 'surrender' => 'Surrender', - 'view' => 'View', + 'canned_response' => 'vorgefertigte Antworten', + 'create_canned_response' => 'Erstellen Sie eine vorgefertigte Antwort', + 'surrender' => 'Kapitulation', + 'view' => 'Aussicht', /* |----------------------------------------------- | Main text @@ -819,45 +819,45 @@ return [ |Guest-User Page |------------------------------------------------ */ - 'issue_summary' => 'Issue Summary', - 'issue_details' => 'Issue Details', - 'contact_informations' => 'Contact Informations', - 'contact_details' => 'Contact Details', - 'role' => 'Role', + 'issue_summary' => 'Problemzusammenfassung', + 'issue_details' => 'Details zum Problem', + 'contact_informations' => 'Kontakt Informationen', + 'contact_details' => 'Kontakt details', + 'role' => 'Rolle', 'ext' => 'EXT', - 'profile_pic' => 'Profile Picture', - 'agent_sign' => 'Agent Signature', - 'inactive' => 'Inactive', - 'male' => 'Male', - 'female' => 'Female', - 'old_password' => 'Old Password', - 'new_password' => 'New Password', - 'confirm_password' => 'Confirm Password', + 'profile_pic' => 'Profilbild', + 'agent_sign' => 'Agentensignatur', + 'inactive' => 'Inaktiv', + 'male' => 'Männlich', + 'female' => 'Weiblich', + 'old_password' => 'Altes Passwort', + 'new_password' => 'Neues Kennwort', + 'confirm_password' => 'Bestätige das Passwort', 'gender' => 'Geschlecht', - 'ticket_number' => 'Ticket Number', - 'content' => 'Content', + 'ticket_number' => 'Ticketnummer', + 'content' => 'Inhalt', /* |------------------------------------------------ | Error Pages |------------------------------------------------ */ - 'not_found' => 'Not Found', - 'oops_page_not_found' => 'Oops! Page not found', - 'we_could_not_find_the_page_you_were_looking_for' => 'We could not find the page you were looking for', - 'internal_server_error' => 'Internal server Error', - 'be_right_back' => 'Be right back', + 'not_found' => 'Nicht gefunden', + 'oops_page_not_found' => 'Hoppla! Seite nicht gefunden', + 'we_could_not_find_the_page_you_were_looking_for' => 'Wir konnten die von Ihnen gesuchte Seite nicht finden', + 'internal_server_error' => 'Interner Serverfehler', + 'be_right_back' => 'Ich komme gleich wieder', 'sorry' => 'Sorry', - 'we_are_working_on_it' => 'We are working on it', - 'category' => 'Category', - 'addcategory' => 'Add Category', - 'allcategory' => 'All Category', - 'article' => 'Article', - 'articles' => 'Articles', - 'addarticle' => 'Add Article', - 'allarticle' => 'All Article', - 'pages' => 'Pages', - 'addpages' => 'Add Pages', - 'allpages' => 'All Pages', + 'we_are_working_on_it' => 'Wir arbeiten daran', + 'category' => 'Kategorie', + 'addcategory' => 'Kategorie hinzufügen', + 'allcategory' => 'Alle Kategorien', + 'article' => 'Artikel', + 'articles' => 'Artikel', + 'addarticle' => 'Artikel hinzufügen', + 'allarticle' => 'Alle Artikel', + 'pages' => 'Seiten', + 'addpages' => 'Seiten hinzufügen', + 'allpages' => 'Alle Seiten', 'widgets' => 'Widgets', 'footer1' => 'Footer 1', 'footer2' => 'Footer 2', @@ -865,36 +865,36 @@ return [ 'footer4' => 'Footer 4', 'sidewidget1' => 'Side Widget 1', 'sidewidget2' => 'Side Widget 2', - 'comments' => 'Comments', - 'settings' => 'Settings', + 'comments' => 'Bemerkungen', + 'settings' => 'Einstellungen', 'parent' => 'Parent', 'Beschreibung' => 'Beschreibung', - 'enter_the_description' => 'Enter the Description', - 'publish' => 'Publish', - 'published' => 'Published', - 'draft' => 'Draft', - 'create_a_category' => 'Create a Category', - 'add' => 'Add', + 'enter_the_description' => 'Geben Sie die Beschreibung ein', + 'publish' => 'Veröffentlichen', + 'published' => 'Veröffentlicht', + 'draft' => 'Entwurf', + 'create_a_category' => 'Erstellen Sie eine Kategorie', + 'add' => 'Hinzufügen', 'social' => 'Social', - 'comment' => 'Comment', - 'not_published' => 'Not Published', - 'numberofelementstodisplay' => 'Number of elements to display', + 'comment' => 'Kommentar', + 'not_published' => 'Nicht veröffentlicht', + 'numberofelementstodisplay' => 'Anzahl der anzuzeigenden Elemente', //====================================== - 'language' => 'Language', - 'save' => 'Save', - 'create' => 'Create', - 'dateformat' => 'Date Format', + 'language' => 'Sprache', + 'save' => 'Speichern', + 'create' => 'Erstellen', + 'dateformat' => 'Datumsformat', 'slug' => 'Slug', - 'read_more' => 'Read more', - 'view_all' => 'View All', - 'categories' => 'Categories', - 'need_more_support' => 'Need more support', - 'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'If you did not find an answer, please raise a ticket describing the issue', - 'have_a_question?_type_your_search_term_here' => 'Have a question? Type your search term here...', - 'search' => 'Search', - 'frequently_asked_questions' => 'Frequently Asked Questions', - 'leave_a_reply' => 'Leave a Reply', - 'post_message' => 'Post Message', + 'read_more' => 'Weiterlesen', + 'view_all' => 'Alle ansehen', + 'categories' => 'Kategorien', + 'need_more_support' => 'Brauche mehr Unterstützung', + 'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'Wenn Sie keine Antwort gefunden haben, erstellen Sie bitte ein Ticket, das das Problem beschreibt', + 'have_a_question?_type_your_search_term_here' => 'Have a question? Geben Sie Ihren Suchbegriff hier ein ...', + 'search' => 'Suche', + 'frequently_asked_questions' => 'Häufig gestellte Fragen', + 'leave_a_reply' => 'Hinterlasse eine Antwort', + 'post_message' => 'Nachrichten posten', /* |-------------------------------------------------------------------------------------- | Client Panel [English(en)] @@ -905,49 +905,49 @@ return [ | */ 'home' => 'Home', - 'submit_a_ticket' => 'Submit A Ticket', - 'my_profile' => 'My Profile', - 'log_out' => 'Logout', - 'forgot_password' => 'Forgot Password', - 'create_account' => 'Create Account', - 'you_are_here' => 'You are here', - 'have_a_ticket' => 'Have a Ticket', - 'check_ticket_status' => 'Check Ticket status', - 'choose_a_help_topic' => 'Choose a Help Topic', - 'ticket_status' => 'Ticket Status', - 'post_comment' => 'Post Comment', + 'submit_a_ticket' => 'Ein Ticket erstellen', + 'my_profile' => 'Mein Profil', + 'log_out' => 'Ausloggen', + 'forgot_password' => 'Passwort vergessen', + 'create_account' => 'Benutzerkonto anlegen', + 'you_are_here' => 'Du bist hier', + 'have_a_ticket' => 'Habe ein Ticket', + 'check_ticket_status' => 'Prüfe den Ticket Status', + 'choose_a_help_topic' => 'Wählen Sie ein Hilfethema', + 'ticket_status' => 'Ticketstatus', + 'post_comment' => 'Kommentar hinzufügen', 'plugin' => 'Plugin', /*************************************************** *updates *translation required from here *****************************************************/ - 'edit_profile' => 'Edit profile', - 'you_are_here' => 'You are here', - 'Send' => 'SEND', - 'no_article' => 'No article', - 'profile_settings' => 'Profile settings', - 'please_fill_all_required_feilds' => 'Please fill all required feilds.', - 'successfully_replied' => 'Successfully replied', - 'please_fill_some_data' => 'Please fill some data!', - 'profile_updated_sucessfully' => 'Profile updated sucessfully', - 'password_updated_sucessfully' => 'Password updated sucessfully', - 'password_was_not_updated_incorrect_old_password' => 'Password was not updated. Incorrect old password', - 'there_is_no_such_ticket_number' => 'There is no such ticket number', - "email_didn't_match_with_ticket_number" => "Email didn't match with ticket number", - 'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => 'We have sent you a link by email. Please click on that link to view ticket', - 'no_records_on_publish_time' => 'No records on publish time', - 'your_details_send_to_system' => 'Your details send to the system', - 'your_details_can_not_send_to_system' => 'Your details can not be sent to the system', - 'your_comment_posted' => 'Your comment posted', - 'sorry_not_processed' => 'Sorry not processed', - 'profile_updated_sucessfully' => 'Profile updated sucessfully', - 'password_was_not_updated' => 'Password was not updated', - 'sorry_your_ticket_token_has_expired_please_try_to_resend_the_ticket_link_request' => 'Sorry your ticket token has expired! Please try to resend the ticket link request', - 'sorry_you_are_not_allowed_token_expired' => 'Sorry you are not allowed. Token has expired!', - 'thank_you_for_your_rating' => 'Thank you for your rating!', - 'your_ticket_has_been' => 'Your ticket has been', - 'failed_to_send_email_contact_administrator' => 'Email sending failed. Please contact system administrator', + 'edit_profile' => 'Profil bearbeiten', + 'you_are_here' => 'Du bist hier', + 'Send' => 'senden', + 'no_article' => 'Kein Artikel', + 'profile_settings' => 'Profileinstellungen', + 'please_fill_all_required_feilds' => 'Bitte alle notwendigen Felder ausfüllen.', + 'successfully_replied' => 'Erfolgreich geantwortet', + 'please_fill_some_data' => 'Bitte füllen Sie einige Daten aus!', + 'profile_updated_sucessfully' => 'Profil erfolgreich aktualisiert', + 'password_updated_sucessfully' => 'Passwort wurde erfolgreich aktualisiert', + 'password_was_not_updated_incorrect_old_password' => 'Das Passwort wurde nicht aktualisiert. Falsches altes Passwort', + 'there_is_no_such_ticket_number' => 'Es gibt keine solche Ticketnummer', + "email_didn't_match_with_ticket_number" => "Die E-Mail-Adresse stimmt nicht mit der Ticketnummer überein", + 'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => 'Wir haben Ihnen einen Link per E-Mail gesendet. Bitte klicken Sie auf diesen Link, um das Ticket anzuzeigen', + 'no_records_on_publish_time' => 'Keine Einträge zur Veröffentlichungszeit', + 'your_details_send_to_system' => 'Ihre Daten werden an das System gesendet', + 'your_details_can_not_send_to_system' => 'Ihre Daten können nicht an das System gesendet werden', + 'your_comment_posted' => 'Dein Kommentar wurde gepostet', + 'sorry_not_processed' => 'Entschuldigung nicht bearbeitet', + 'profile_updated_sucessfully' => 'Profil erfolgreich aktualisiert', + 'password_was_not_updated' => 'Das Passwort wurde nicht aktualisiert', + 'sorry_your_ticket_token_has_expired_please_try_to_resend_the_ticket_link_request' => 'Entschuldigung, dass Ihr Ticket-Token abgelaufen ist! Bitte versuchen Sie erneut, die Ticket-Link-Anfrage zu senden', + 'sorry_you_are_not_allowed_token_expired' => 'Entschuldigung, Sie sind nicht erlaubt. Token ist abgelaufen!', + 'thank_you_for_your_rating' => 'Danke für deine Bewertung!', + 'your_ticket_has_been' => 'Dein Ticket wurde', + 'failed_to_send_email_contact_administrator' => 'E-Mail-Versand fehlgeschlagen. Bitte kontaktieren Sie den Systemadministrator', /* * |--------------------------------------------------------------------------------------- * |API settings @@ -957,60 +957,60 @@ return [ * | */ 'webhooks' => 'Webhooks', - 'enter_url_to_send_ticket_details' => 'Enter the URL to send the ticket details', + 'enter_url_to_send_ticket_details' => 'Geben Sie die URL ein, um die Ticketdetails zu senden', 'api' => 'API', - 'api_key' => 'API key', - 'api_key_mandatory' => 'API key mandatory', - 'api_configurations' => 'API configurations', - 'generate_key' => 'Generate key', - 'api_settings' => 'API settings', + 'api_key' => 'API-Schlüssel', + 'api_key_mandatory' => 'API-Schlüssel obligatorisch', + 'api_configurations' => 'API-Konfigurationen', + 'generate_key' => 'Schlüssel generieren', + 'api_settings' => 'API-Einstellungen', /* * ----------------------------------------------------------------------------- * Error log and debugging settings * -------------------------------------------------------------------------- * */ - 'error-debug' => 'Error logs and debugging', - 'debug-options' => 'Debugging options', - 'view-logs' => 'View error logs', - 'not-authorised-error-debug' => 'You are not authorised to access the URL', + 'error-debug' => 'Fehlerprotokolle und Debugging', + 'debug-options' => 'Debugging-Optionen', + 'view-logs' => 'Fehlerprotokolle anzeigen', + 'not-authorised-error-debug' => 'Sie sind nicht berechtigt, auf die URL zuzugreifen', 'error-debug-settings' => 'Error and debugging settings', - 'debugging' => 'Debugging mode', - 'bugsnag-debugging' => 'Send app crash reports to help Ladybird improve Faveo', - 'error-debug-settings-saved-message' => 'Your error and debugging settings have been saved successfully', - 'error-debug-settings-error-message' => 'You have not made any change in the settings.', - 'error-logs' => 'Error logs', + 'debugging' => 'Debugging-Modus', + 'bugsnag-debugging' => 'Sende App-Absturzberichte, um Ladybird dabei zu helfen, Faveo zu verbessern', + 'error-debug-settings-saved-message' => 'Ihre Fehler- und Debugging-Einstellungen wurden erfolgreich gespeichert', + 'error-debug-settings-error-message' => 'Sie haben die Einstellungen nicht geändert.', + 'error-logs' => 'Fehlerprotokolle', /* --------------------------------------------------------------------------------------- * Latest update 16-06-2016 * ----------------------------------------------------------------------------------- */ - 'that_email_is not_available_in_this_system' => 'That Email is not available in this System', - 'use_subject' => 'Use Subject', - 'reopen' => 'Reopen', - 'invalid_attempt' => 'Invalid Attempt', + 'that_email_is not_available_in_this_system' => 'Diese E-Mail-Adresse ist in diesem System nicht verfügbar', + 'use_subject' => 'Verwenden Sie Betreff', + 'reopen' => 'Wieder geöffnet', + 'invalid_attempt' => 'Ungültiger Versuch', /* --------------------------------------------------------------------------------------- * Latest update 27-07-2016 * ----------------------------------------------------------------------------------- */ - 'queue' => 'Queue', - 'queues' => 'Queues', + 'queue' => 'Warteschlange', + 'queues' => 'Warteschlangen', /* * ------------------------------------------------------------------------------------------------- * OTP messages body to send to user while registering, resetting passwords * -------------------------------------------------------------------------------------------------- */ - 'hello' => 'Hello', - 'reset-link-msg' => ",\r\nHere is the link to reset your password.\r\n", - 'otp-for-your' => ",\r\nOTP for your", - 'account-verification-is' => 'account verification is', - 'extra-text' => ".\r\nYou can login to verify your account via OTP or just click on the link we've sent to your email address.", - 'otp-not-sent' => 'We faced some problem in sending OTP please try after some time.', + 'hello' => 'Hallo', + 'reset-link-msg' => ",\r\nHier ist der Link zum Zurücksetzen Ihres Passworts.\r\n", + 'otp-for-your' => ",\r\nOTP für Ihre", + 'account-verification-is' => 'Kontobestätigung ist', + 'extra-text' => ".\r\nSie können sich anmelden, um Ihr Konto über OTP zu bestätigen, oder klicken Sie einfach auf den Link, den wir an Ihre E-Mail-Adresse gesendet haben.", + 'otp-not-sent' => 'Wir hatten Probleme beim Senden von OTP, bitte versuchen Sie es nach einiger Zeit.', /* * ------------------------------------------------------------------------------------------- * Ticket number settings 03-08-2016 * ------------------------------------------------------------------------------------------ */ 'format' => 'Format', - 'ticket-number-format' => 'This setting is used to generate ticket numbers. Use hash signs (`#`) where digits are to be placed & dollar sign(‘$’) where characters are to be placed . Any other text in the number format will be preserved. ', - 'ticket-number-type' => 'Choose a sequence from which to derive new ticket numbers. The system has a incrementing sequence and a random sequence by default', + 'ticket-number-format' => 'Diese Einstellung wird verwendet, um Ticketnummern zu generieren. Verwenden Sie Hash-Zeichen (`#`) wo Ziffern platziert werden sollen & Dollarzeichen(`$`) wo Zeichen platziert werden sollen. Jeder andere Text im Zahlenformat bleibt erhalten. ', + 'ticket-number-type' => 'Wählen Sie eine Sequenz, aus der neue Ticketnummern abgeleitet werden sollen. Das System hat standardmäßig eine Inkrementierungssequenz und eine Zufallssequenz', /* * ---------------------------------------------------------------------------------------------------- * Social media integration * --------------------------------------------------------------------------------------------------------- @@ -1026,137 +1026,137 @@ return [ */ 'report' => 'Report', 'Report' => 'REPORT', - 'start_date' => 'Start date', - 'end_date' => 'End date', - 'select' => 'Select', - 'generate' => 'Generate', - 'day' => 'Day', - 'week' => 'Week', - 'month' => 'Month', - 'Currnet_In_Progress' => 'CURRENT IN PROGRESS', - 'Total_Created' => 'TOTAL CREATED', - 'Total_Reopened' => 'TOTAL REOPENED', - 'Total_Closed' => 'TOTAL CLOSED', - 'tabular' => 'Tabular', - 'reopened' => 'Reopened', + 'start_date' => 'Anfangsdatum', + 'end_date' => 'Enddatum', + 'select' => 'Wählen', + 'generate' => 'Generieren', + 'day' => 'Tag', + 'week' => 'Woche', + 'month' => 'Monat', + 'Currnet_In_Progress' => 'Aktuell in bearbeitung', + 'Total_Created' => 'GESAMT ERSTELLT', + 'Total_Reopened' => 'GESAMT WIEDERÖFFNET', + 'Total_Closed' => 'GESAMT GESCHLOSSEN', + 'tabular' => 'Tabellarisch', + 'reopened' => 'Wieder geöffnet', /* --------------------------------------------------------------------------------------- * Ticket Priority * ----------------------------------------------------------------------------------- */ - 'ticket_priority' => 'Ticket priority', - 'priority' => 'Priority', - 'priority_desc' => 'Priority description', - 'priority_urgency' => 'Priority urgency', - 'priority_id' => 'Priority Id', - 'priority_color' => 'Priority color', - 'ispublic' => 'IsPublic', - 'is_default' => 'By default', - 'create_ticket_priority' => 'Create ticket priority', - 'agent_notes' => 'Agent notes', - 'select_priority' => 'Select priority', + 'ticket_priority' => 'Ticketpriorität', + 'priority' => 'Priorität', + 'priority_desc' => 'Prioritätsbeschreibung', + 'priority_urgency' => 'Priorität der Priorität', + 'priority_id' => 'Prioritätskennung', + 'priority_color' => 'Prioritätsfarbe', + 'ispublic' => 'Ist Öffentlich', + 'is_default' => 'Standardmäßig', + 'create_ticket_priority' => 'Ticketpriorität erstellen', + 'agent_notes' => 'Agenten Notizen', + 'select_priority' => 'Wählen Sie die Priorität aus', 'normal' => 'Normal', - 'ispublic' => 'Visibility', - 'make-default-priority' => 'Make default priority', - 'priority_successfully_created' => 'Priority successfully created', - 'priority_successfully_updated' => 'Priority successfully updated', - 'delete_successfully' => 'Delete successfully', - 'user_priority_status' => 'User priority status', - 'current' => 'Current:', - 'active_user_can_select_the_priority_while_creating_ticket' => 'Active user can select the priority while creating ticket', + 'ispublic' => 'Sichtweite', + 'make-default-priority' => 'Mache Standardpriorität', + 'priority_successfully_created' => 'Die Priorität wurde erfolgreich erstellt', + 'priority_successfully_updated' => 'Priorität erfolgreich aktualisiert', + 'delete_successfully' => 'Löschen erfolgreich', + 'user_priority_status' => 'Benutzerprioritätsstatus', + 'current' => 'Aktuell:', + 'active_user_can_select_the_priority_while_creating_ticket' => 'Aktiver Benutzer kann beim Erstellen eines Tickets die Priorität auswählen', /* -------------------------------------------------------------------------------------------- * Approval Updated * -------------------------------------------------------------------------------------------- */ - 'approval' => 'Approval', - 'approval_tickets' => 'Approval tickets', + 'approval' => 'Genehmigung', + 'approval_tickets' => 'Genehmigungstickets', 'approve' => 'Approve', - 'approval_request' => 'Approval request', - 'approvel_ticket_list' => 'Approvel ticket list', + 'approval_request' => 'Genehmigen', + 'approvel_ticket_list' => 'Ticketliste genehmigen', - 'approval_settings' => 'Approval settings', - 'close_all_ticket_for_approval' => 'Close all tickets for approval', - 'approval_settings-created-successfully' => 'Approval settings created successfully', + 'approval_settings' => 'Genehmigungseinstellungen', + 'close_all_ticket_for_approval' => 'Schließen Sie alle Tickets zur Genehmigung', + 'approval_settings-created-successfully' => 'Genehmigungseinstellungen erfolgreich erstellt', /* -------------------------------------------------------------------------------------------- * Followup Updated * -------------------------------------------------------------------------------------------- */ - 'followup' => 'Followup', + 'followup' => 'Nachverfolgen', 'followup_tickets' => 'Followup tickets', - 'followup_Notification' => 'Followup notification', + 'followup_Notification' => 'Follow-up-Benachrichtigung', /* *-------------------------------------------------------------------------------------------- *Updated 6-9-2016 *--------------------------------------------------------------------------------------- */ - 'not-available' => 'Not available', + 'not-available' => 'Nicht verfügbar', /* -------------------------------------------------------------------------------------------- * User Module * -------------------------------------------------------------------------------------------- */ - 'agent_report' => 'Agent report', - 'assign_tickets' => 'Assign tickets', - 'delete_agent' => 'Delete agent', - 'delete_user' => 'Delete user', - 'confirm_deletion' => 'Confirm deletion', - 'delete_all_content' => 'Delete all content', - 'agent_profile' => 'Agent profile', - 'change_role_to_admin' => 'Change role to admin', - 'change_role_to_user' => 'Change role to user', - 'change_role_to_agent' => 'Change role to agent', - 'change_password' => 'Change password', - 'role_change' => 'Role change', - 'password_generator' => 'Password generator', - 'depertment' => 'Depertment', - 'duetoday' => 'Due today', - 'today-due_tickets' => 'Today\'s due ticekts', - 'password_change_successfully' => 'Password changed successfully', - 'role_change_successfully' => 'Role changed successfully', - 'user_delete_successfully' => 'User deleted successfully', - 'agent_delete_successfully' => 'Agent deleted successfully', - 'select_another_agent' => 'Select another agent', - 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent', - 'deleted_user' => 'Deleted User', - 'deleted_user_directory' => 'Deleted User Directory', - 'restore' => 'Restore', - 'user_restore_successfully' => 'User restore successfully', + 'agent_report' => 'Agentenbericht', + 'assign_tickets' => 'Tickets zuweisen', + 'delete_agent' => 'Löschen Sie den Agenten', + 'delete_user' => 'Benutzer löschen', + 'confirm_deletion' => 'Löschung bestätigen', + 'delete_all_content' => 'Lösche den gesamten Inhalt', + 'agent_profile' => 'Agentenprofil', + 'change_role_to_admin' => 'Ändern Sie die Rolle in Admin', + 'change_role_to_user' => 'Ändern Sie die Rolle in Benutzer', + 'change_role_to_agent' => 'Ändern Sie die Rolle in Agent', + 'change_password' => 'Passwort ändern', + 'role_change' => 'Rollenwechsel', + 'password_generator' => 'Passwortgenerator', + 'depertment' => 'Abteilung', + 'duetoday' => 'Heute fällig', + 'today-due_tickets' => 'Heutige Tickets', + 'password_change_successfully' => 'Passwort erfolgreich geändert', + 'role_change_successfully' => 'Die Rolle wurde erfolgreich geändert', + 'user_delete_successfully' => 'Benutzer wurde erfolgreich gelöscht', + 'agent_delete_successfully' => 'Agent wurde erfolgreich gelöscht', + 'select_another_agent' => 'Wählen Sie einen anderen Agenten aus', + 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Der Agent wurde erfolgreich gelöscht und das Ticket wurde einem anderen Agenten zugewiesen', + 'deleted_user' => 'Gelöschter Benutzer', + 'deleted_user_directory' => 'Gelöschtes Benutzerverzeichnis', + 'restore' => 'Wiederherstellen', + 'user_restore_successfully' => 'Benutzerwiederherstellung erfolgreich', /*** updates 28-11-2016***/ - 'apply' => 'Apply', + 'apply' => 'anwenden', /* updates 2-12-2016 **/ - 'sort-by' => 'Sort by', - 'created-at' => 'Created at', - 'or' => 'OR', - 'activate' => 'Activate', - 'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.', - 'assign-ticket' => 'Assign tickets', - 'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.', - 'internal-note-has-been-added' => 'Internal note added to the ticket', - 'active-users' => 'Active users', - 'deleted-users' => 'Deleted users', - 'view-option' => 'View options', - 'accoutn-not-verified' => 'User account is not verified', - 'enabled' => 'Enabled', - 'disabled' => 'Disabled', - 'user-account-is-deleted' => 'This user account has been deleted.', - 'restore-user' => 'Restore user account', - 'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.', - 'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.', + 'sort-by' => 'Sortiere nach', + 'created-at' => 'Erstellt am', + 'or' => 'oder', + 'activate' => 'Aktivieren', + 'system-email-not-configured' => 'Wir können die E-Mail-Anfrage nicht verarbeiten, da das System keine konfigurierte E-Mail zum Senden von E-Mails hat. Bitte kontaktieren Sie den Systemadministrator und benachrichtigen Sie ihn.', + 'assign-ticket' => 'Tickets zuweisen', + 'can-not-inactive-group' => 'Die Gruppe kann nicht inaktiviert werden, da ihr Agenten zugewiesen sind. Weisen Sie diese Agenten einer anderen Gruppe zu und versuchen Sie es erneut.', + 'internal-note-has-been-added' => 'Interne Notiz wurde dem Ticket hinzugefügt', + 'active-users' => 'Aktive Benutzer', + 'deleted-users' => 'Gelöschte Benutzer', + 'view-option' => 'Optionen anzeigen', + 'accoutn-not-verified' => 'Benutzerkonto wurde nicht überprüft', + 'enabled' => 'Aktiviert', + 'disabled' => 'Deaktiviert', + 'user-account-is-deleted' => 'Dieses Benutzerkonto wurde gelöscht.', + 'restore-user' => 'Benutzerkonto wiederherstellen', + 'delete-account-caution-info' => 'Bitte beachten Sie, dass dieses Konto möglicherweise noch offene Tickets im System hat.', + 'reply-can-not-be-empty' => 'Antwort kann nicht leer sein. Bitte geben Sie Ihre Antwort ein.', //update 18-12-2016 - 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.', + 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Ihr Konto wurde erfolgreich erstellt. Bitte kontaktieren Sie den Administrator für die Kontoaktivierung, da wir Ihnen keinen OPT-Code senden konnten.', //update 19-12-2016 - 'only-agents' => 'Agent users', - 'only-users' => 'Clients users', - 'banned-users' => 'Banned users', - 'inactive-users' => 'Inactive users', - 'all-users' => 'All users', - 'search' => 'Search...', + 'only-agents' => 'Agentenbenutzer', + 'only-users' => 'Kunden Benutzer', + 'banned-users' => 'Gesperrte Benutzer', + 'inactive-users' => 'Inaktiver Benutzer', + 'all-users' => 'Alle Nutzer', + 'search' => 'Suche...', //update 21-12-2016 - 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', + 'selected-user-is-already-the-owner' => 'Der ausgewählte Benutzer ist bereits Inhaber dieses Tickets.', //updated 15-5-2017 - 'session-expired' => 'Session expired or invalid, please try again.', + 'session-expired' => 'Die Sitzung ist abgelaufen oder ungültig. Bitte versuchen Sie es erneut.', ]; From b008c9443e1be394ad2a88f661e4db75a9a6831b Mon Sep 17 00:00:00 2001 From: Manish Verma Date: Mon, 6 Aug 2018 10:34:40 +0530 Subject: [PATCH 19/20] Revert "updated readme" This reverts commit dd3882a98890f55901e3d4804e3e8927688d3cab. Removed v1.10-Beta as it was unstable and had unnecessary updates --- README.md | 4 +--- 1 file changed, 1 insertion(+), 3 deletions(-) diff --git a/README.md b/README.md index 63c2663bb..893b7dd1b 100644 --- a/README.md +++ b/README.md @@ -2,8 +2,6 @@ Faveo Helpdesk Community ========
   StyleCI  
-#### :new: Faveo Helpdesk Community [v1.10-BETA](https://github.com/ladybirdweb/faveo-helpdesk/releases/tag/v1.10.0-BETA) is out. Click [here](https://github.com/ladybirdweb/faveo-helpdesk/archive/v1.10.0-BETA.zip) to download it now. - Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support. The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions. @@ -17,7 +15,7 @@ Flavors of Faveo * Faveo Community Edition – Free, Open source edition * Faveo Pro Edition – Paid version with many advance features and integrations * Faveo Service Desk - Paid version for IT Assest management - + Faveo Documentation -------------------------- * Faveo user Manual From f0284fe22ab7c91cc36c641ac56f9b6be093b188 Mon Sep 17 00:00:00 2001 From: Manish Verma Date: Mon, 6 Aug 2018 05:28:58 +0000 Subject: [PATCH 20/20] Apply fixes from StyleCI --- resources/lang/de/lang.php | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/resources/lang/de/lang.php b/resources/lang/de/lang.php index c523f91b2..03d926e8a 100644 --- a/resources/lang/de/lang.php +++ b/resources/lang/de/lang.php @@ -172,7 +172,7 @@ return [ | Settings Pages [English(en)] |---------------------------------------------------------------------------------------- | - | Die folgenden Sprachzeilen werden in allen Problemen mit der Einstellung verwendet, + | Die folgenden Sprachzeilen werden in allen Problemen mit der Einstellung verwendet, | verwendet um einige Wörter ins Deutsche zu übersetzen. Es steht Ihnen frei, Sie so zu ändern | dass Sie IHre Ansichten an Ihre Anforderungen anpassen können. | @@ -703,7 +703,7 @@ return [ 'please_select_an_organization' => 'Bitte wählen Sie eine Organisation', 'please_select_an_user' => 'Bitte wählen Sie einen Benutzer aus', 'organization_profile' => 'Organisationsprofil', - 'organization-s_head' => "Leiter der Organisation", + 'organization-s_head' => 'Leiter der Organisation', 'select_department_manager' => 'Wählen Sie den Abteilungsmanager', 'users_of' => 'Benutzer von', /* @@ -934,7 +934,7 @@ return [ 'password_updated_sucessfully' => 'Passwort wurde erfolgreich aktualisiert', 'password_was_not_updated_incorrect_old_password' => 'Das Passwort wurde nicht aktualisiert. Falsches altes Passwort', 'there_is_no_such_ticket_number' => 'Es gibt keine solche Ticketnummer', - "email_didn't_match_with_ticket_number" => "Die E-Mail-Adresse stimmt nicht mit der Ticketnummer überein", + "email_didn't_match_with_ticket_number" => 'Die E-Mail-Adresse stimmt nicht mit der Ticketnummer überein', 'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => 'Wir haben Ihnen einen Link per E-Mail gesendet. Bitte klicken Sie auf diesen Link, um das Ticket anzuzeigen', 'no_records_on_publish_time' => 'Keine Einträge zur Veröffentlichungszeit', 'your_details_send_to_system' => 'Ihre Daten werden an das System gesendet',